We are looking for a dedicated Help Desk Specialist I to join our team on a long-term contract basis in Sandy, Utah. In this role, you will provide first-level technical support and ensure smooth functionality of systems to meet user needs. This position requires excellent problem-solving skills and a proactive approach to handling technical issues efficiently.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 and Active Directory.<br>• Manage and prioritize service desk tickets to ensure timely resolution.<br>• Perform routine system checks and maintenance to optimize performance.<br>• Document all incidents, resolutions, and escalations in the service desk system.<br>• Collaborate with other IT team members to address complex technical problems.<br>• Provide guidance and instructions to users on system functionality and best practices.<br>• Install, configure, and update software and hardware as needed.<br>• Maintain security protocols and ensure compliance with organizational standards.
We are looking for an experienced IT Manager to oversee and manage all aspects of our organization's technology infrastructure and operations. This role requires a self-motivated, detail-oriented individual who can work independently, providing strategic leadership while handling day-to-day IT responsibilities. As a Contract to permanent position, this opportunity offers the potential for long-term growth within our team in West Valley, Utah.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT strategy that aligns with the company's business objectives.<br>• Manage and maintain infrastructure, including on-premise and cloud systems, network devices, and servers.<br>• Ensure system security by implementing and overseeing cybersecurity measures, including endpoint security and vulnerability management.<br>• Provide direct IT support, resolving hardware, software, and application issues for both remote and onsite employees.<br>• Oversee user onboarding and offboarding processes, including device provisioning and access management.<br>• Lead IT-related projects such as system upgrades, office expansions, and security initiatives.<br>• Monitor system performance and ensure business continuity through effective backup and disaster recovery plans.<br>• Maintain vendor relationships, manage contracts, and optimize IT expenditures.<br>• Conduct regular security training for employees and respond to security incidents as needed.<br>• Create and maintain IT policies, documentation, and procedures to ensure operational consistency.
<p>Robert Half Management Resources is looking for an experienced Financial Systems Implementation Manager to oversee the deployment of SAP S/4HANA for a client in Salt Lake City, Utah. This role requires a strong background in financial reporting structures and system implementation, with the ability to work collaboratively across Finance and IT teams to ensure alignment and success. As this is a long-term contract position, the ideal candidate will demonstrate commitment to delivering high-quality results and strategic input throughout the project lifecycle.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Map general ledger accounts across multiple entities and jurisdictions, ensuring compliance with financial reporting standards and best practices.</p><p>• Design and implement cost center and profit center hierarchies, including statistical key figures to support operational requirements.</p><p>• Collaborate with finance leadership to define reporting requirements and validate outputs for accuracy within SAP S/4HANA.</p><p>• Coordinate globally across finance and IT teams, facilitating workshops to gather requirements and resolve issues during design, testing, and deployment phases.</p><p>• Lead efforts to harmonize financial processes and reporting structures across international teams.</p><p>• Support user acceptance testing (UAT) by developing scripts and validating finance module functionalities.</p><p>• Oversee finance data cleansing and migration activities to ensure accuracy and integrity during system transitions.</p><p>• Develop training materials and lead knowledge transfer sessions for finance personnel.</p><p>• Maintain comprehensive documentation of financial structures and processes to support compliance and audit requirements.</p><p>• Provide strategic input to enhance global financial processes and reporting capabilities.</p>
