<p>We are looking for a Surgery Scheduler to join our team on a contract basis in Palo Alto, California. This role is focused on supporting clinic operations, including patient coordination, surgery scheduling, and front office administrative functions. The ideal candidate will play a key role in ensuring smooth daily operations and providing excellent service to patients and providers.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist patients at check-in and check-out, addressing inquiries regarding appointments, payments, and schedules.</p><p>• Collaborate with healthcare providers to coordinate scheduling preferences and respond promptly to urgent patient needs.</p><p>• Utilize reference materials and tools to provide clear and accurate doctor-patient support.</p><p>• Perform administrative duties such as maintaining databases, processing internal forms, and managing the paging directory.</p><p>• Ensure organizational and departmental service standards are consistently met or exceeded.</p><p>• Respond to non-clinical patient messages and CRM inquiries, escalating concerns as necessary.</p><p>• Organize, distribute, and file clinic-specific documentation, including handling faxes and mail.</p><p>• Support surgery scheduling processes and maintain accurate records related to clinical operations.</p><p>• Communicate effectively with patients and team members, adapting style to fit various needs.</p>
<p>We are looking for a Surgery Scheduler to join our team on a contract basis in Palo Alto, California. This role is focused on supporting clinic operations, including patient coordination, surgery scheduling, and front office administrative functions. The ideal candidate will play a key role in ensuring smooth daily operations and providing excellent service to patients and providers.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist patients at check-in and check-out, addressing inquiries regarding appointments, payments, and schedules.</p><p>• Collaborate with healthcare providers to coordinate scheduling preferences and respond promptly to urgent patient needs.</p><p>• Utilize reference materials and tools to provide clear and accurate doctor-patient support.</p><p>• Perform administrative duties such as maintaining databases, processing internal forms, and managing the paging directory.</p><p>• Ensure organizational and departmental service standards are consistently met or exceeded.</p><p>• Respond to non-clinical patient messages and CRM inquiries, escalating concerns as necessary.</p><p>• Organize, distribute, and file clinic-specific documentation, including handling faxes and mail.</p><p>• Support surgery scheduling processes and maintain accurate records related to clinical operations.</p><p>• Communicate effectively with patients and team members, adapting style to fit various needs.</p>