3 results for Help Desk Support Manager in San Mateo, CA

San Francisco, CA
onsite
Temporary
45 - 55 USD / Hourly
Our client is seeking an experienced IT Support Engineer (Level 3) on a contract basis to support day-to-day IT operations and serve as a senior escalation point for complex technical issues. This role is well-suited for a hands-on engineer who can quickly step in, support a distributed workforce, and help stabilize and improve IT support processes. Responsibilities<ul><li>Act as a Level 3 escalation resource for advanced end-user support issues across macOS, Windows, and SaaS platforms</li><li>Provide guidance and knowledge sharing to IT support staff to ensure timely and effective issue resolution</li><li>Manage endpoint provisioning, configuration, patching, and compliance using MDM tools such as Intune, Kandji, and Automox</li><li>Administer and support core SaaS applications including Microsoft 365, Okta, Slack, Atlassian, and Zoom</li><li>Support and maintain foundational IT services such as DNS, DHCP, VoIP systems, and conference room A/V technology</li><li>Partner with internal teams to support ongoing initiatives, system changes, and user needs</li><li>Create and maintain technical documentation and end-user guides</li><li>Identify opportunities to streamline processes and reduce manual effort through automation where appropriate</li></ul>
2026-03-23T00:00:00Z

Mountain View, CA
onsite
Temporary
21 - 25 USD / Hourly
Customer Service / Front Desk Coordinator – Job DescriptionThe Customer Service / Front Desk Coordinator serves as the first point of contact for clients and visitors, providing friendly and professional service both in person and over the phone. This role handles a variety of administrative and customer support tasks to keep office operations running smoothly. Recent college graduates are encouraged to apply.Day-to-Day Responsibilities:<ul><li>Greet and assist guests, directing them to the appropriate staff or meeting areas</li><li>Answer incoming calls and respond to general inquiries</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Maintain an organized, welcoming front desk and reception area</li><li>Schedule appointments and maintain office calendars</li><li>Support administrative projects such as data entry, filing, and ordering office supplies</li></ul>
2026-03-31T00:00:00Z

Los Altos, CA
onsite
Temporary
21 - 25 USD / Hourly
Customer Service / Front Desk Coordinator – Job DescriptionThe Customer Service / Front Desk Coordinator serves as the first point of contact for clients and visitors, providing friendly and professional service both in person and over the phone. This role handles a variety of administrative and customer support tasks to keep office operations running smoothly. Recent college graduates are encouraged to apply.Day-to-Day Responsibilities:<ul><li>Greet and assist guests, directing them to the appropriate staff or meeting areas</li><li>Answer incoming calls and respond to general inquiries</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Maintain an organized, welcoming front desk and reception area</li><li>Schedule appointments and maintain office calendars</li><li>Support administrative projects such as data entry, filing, and ordering office supplies</li></ul>
2026-03-31T00:00:00Z