We are looking for a dedicated Insurance Referral Coordinator to join our team on a contract basis in Oakland, California. This position offers an excellent opportunity for individuals passionate about healthcare and committed to supporting patients through efficient care coordination. The role requires strong organizational skills, attention to detail, and a customer-focused approach to ensure seamless referral processes.<br><br>Responsibilities:<br>• Coordinate referral appointments, ensuring timely scheduling and communication with patients.<br>• Maintain and update patient records with accuracy and confidentiality.<br>• Verify insurance eligibility and benefits to support smooth processing of referrals.<br>• Obtain prior authorizations for medical services as required.<br>• Handle high volumes of outbound calls to patients and healthcare providers.<br>• Provide administrative support to streamline referral operations.<br>• Deliver exceptional customer service while addressing patient inquiries and concerns.<br>• Collaborate with healthcare teams to ensure effective care coordination.
<p>We are looking for 10 dedicated Insurance Referral Coordinators to join our healthcare client in Oakland, California. In this is a 3–4-month contract role, you will play a vital part in ensuring seamless coordination of patient care by managing insurance referrals and related administrative tasks. This position offers an excellent opportunity to grow within the healthcare industry while working in a collaborative and dynamic environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate referral appointments for patients, ensuring all necessary details are accurately documented.</p><p>• Maintain and update patient records to reflect referral and insurance information.</p><p>• Verify insurance eligibility and benefits to support patient care processes.</p><p>• Obtain prior authorizations for referrals and procedures as required.</p><p>• Make outbound calls to patients and providers, with an average of 60+ calls daily.</p><p>• Provide administrative support to the healthcare team, ensuring efficient workflow.</p><p>• Deliver exceptional customer service to patients and providers, addressing inquiries promptly.</p><p>• Collaborate with colleagues to streamline referral generation and authorization processes.</p><p><br></p><p><strong>Scope of Assignment</strong></p><ul><li>Focus exclusively on scheduling external referrals currently pending (approximately 2,500 referrals).</li><li>Contact specialty offices to secure appointments.</li><li>Document scheduling activity accurately in the EMR system and Transportation Calendar.</li><li>Collaborate with internal teams to ensure referral progression.</li></ul><p><br></p><p><strong>Productivity Expectations</strong></p><ul><li>GOAL: Schedule of <strong>30 appointments per day</strong>.</li><li>Meet or exceed daily outreach and documentation targets.</li><li>Contribute to measurable reduction of referral backlog within the 90-day assignment period.</li><li>Maintain accuracy and timeliness in documentation to support regulatory compliance.</li></ul><p>If you are interested in this role please apply today and call us at (510) 470-7450</p>
<p>We are looking for a dedicated Medical Assistant to join our team in Walnut Creek, California. In this contract position, you will play a key role in supporting patient care and administrative tasks in a fast-paced medical environment. The ideal candidate will possess strong organizational skills, a proactive mindset, and the ability to manage multiple priorities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Assist with patient intake, registration, and scheduling appointments efficiently.</p><p>• Handle insurance authorization requests and ensure timely submission of necessary documentation.</p><p>• Maintain accurate medical records and ensure patient information is updated in the system.</p><p>• Support administrative tasks, including patient check-ins and eligibility verification.</p><p>• Coordinate with healthcare providers to submit orders and manage prior authorizations.</p><p>• Triage multiple tasks during clinic hours, ensuring smooth operations and patient satisfaction.</p><p>• Address and resolve challenges promptly, demonstrating problem-solving skills.</p><p>• Uphold integrity and professionalism when dealing with sensitive patient information.</p><p>• Ensure consistent attendance and punctuality to support clinic operations.</p><p>• Collaborate with team members to maintain a high standard of care and service.</p><p><br></p><p>If you are interested in this role please apply now and call us at (510)470-7450</p>