We are looking for a dedicated Case Manager to join our team on a contract basis in San Francisco, California. This role involves working closely with formerly homeless individuals to provide essential support and services that promote housing stability and overall well-being. The ideal candidate will thrive in a dynamic environment and possess strong administrative and interpersonal skills to effectively manage a diverse caseload.<br><br>Responsibilities:<br>• Oversee a caseload of 60-90 units, supporting formerly homeless individuals with mental health, substance abuse, and medical challenges.<br>• Conduct outreach visits upon tenant entry to housing, regularly follow up, and address emerging needs.<br>• Perform comprehensive needs assessments and deliver tailored case management services focused on housing retention and quality of life improvements.<br>• Facilitate tenants' access to benefits, assist with rent payments, and address unit habitability concerns.<br>• Collaborate with hotel management on routine pest control and unit inspections to ensure tenant satisfaction.<br>• Refer eligible tenants to job placement programs and assist them in connecting with employment opportunities.<br>• Organize tenant community events, social activities, and groups to foster a supportive living environment.<br>• Respond effectively to tenant crises, providing de-escalation and intervention as needed.<br>• Maintain accurate and confidential tenant records, ensuring compliance with relevant policies.<br>• Work with internal teams and external providers to advocate for tenant needs and coordinate necessary services.
