<p>We are looking for a Customer Support Admin to provide responsive front-line assistance for users and help resolve everyday technical issues in a detail-oriented and efficient manner. This Long-term Contract position is based fully remote and is ideal for someone who communicates clearly, stays organized, and approaches problems with sound judgment. The role combines hands-on customer support, accurate recordkeeping, and thorough documentation to ensure a reliable support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle protected health information (PHI) and sensitive practice data </li><li>Enter and update customer records </li><li>Draft concise, empathetic, jargon-free email updates to customers </li><li>Track progress and maintain accurate case notes</li><li>Flag missing information or process gaps for manager review </li><li>De-escalate frustrated customers with professionalism and empathy </li></ul>
We are looking for an entry-level Financial Analyst to join our team in California on a contract basis with the potential for a permanent position. This role is ideal for someone who enjoys working with budgets, analyzing financial performance, and turning data into clear insights for leadership. The position will support planning activities, cost monitoring, and reporting needs while partnering with stakeholders to help drive informed business decisions.<br><br>Responsibilities:<br>• Support the full budgeting cycle, including planning, updates, and ongoing financial tracking across workforce and operating expenses.<br>• Compare budgeted figures against actual results, investigate variances, and highlight key drivers affecting financial performance.<br>• Monitor spending trends and cost assumptions, then provide practical recommendations to balance business needs with financial targets.<br>• Prepare clear financial summaries and reporting materials for executive audiences, presenting complex information in a clear format.<br>• Assist with headcount planning by tracking staffing changes, analyzing workforce costs, and maintaining accurate reporting.<br>• Use spreadsheets and financial data tools to organize information, build reports, and contribute to forecasting activities when needed.<br>• Partner with internal teams to gather inputs, validate numbers, and improve the accuracy and timeliness of financial analysis.
<p>We are looking for a Digital Experience Specialist to lead the planning and delivery of engaging virtual event experiences. This long-term contract opportunity is ideal for someone in marketing who can manage webinar production from initial setup through post-event reporting while creating a seamless experience for speakers and attendees. The role combines hands-on event execution, audience engagement strategy, and operational follow-through in support of broader demand generation and brand marketing efforts.</p><p><br></p><p>Responsibilities:</p><p>• Lead the end-to-end coordination of webinar programs, including event configuration, landing page input, interactive features, speaker preparation, and live session management.</p><p>• Serve as the primary producer for virtual events by guiding presenters before each session and ensuring they feel confident and prepared for executive and technical audiences.</p><p>• Monitor registration activity ahead of events and share updates that support attendance goals and campaign performance tracking.</p><p>• Manage live webinar elements such as polls, surveys, and audience experience features to create a smooth and engaging digital environment.</p><p>• Oversee the publication of recorded sessions and maintain on-demand content hubs so materials remain accessible and well organized.</p><p>• Complete post-event reporting activities, including attendee data review, list cleanup, and upload of finalized records into designated marketing systems.</p><p>• Partner with marketing stakeholders to support integrated campaigns, brand visibility initiatives, and demand generation programs through virtual event execution.</p>
Robert Half and Protiviti operate one of the most advanced Salesforce ecosystems in professional services. We don't simply administer Salesforce—we leverage it as a core component of a hybrid cloud architecture connecting Sales Cloud, Azure, and enterprise platforms at scale. We are seeking a Salesforce Technical Architect to own the platform end-to-end and lead a distributed team of 10+ engineers across the U.S. and India. This is a hands-on architecture leadership role responsible for technical strategy, engineering standards, and key platform decisions. You will also lead major initiatives including Salesforce Data 360 (CDP), Agentforce expansion, and AI-enabled data and automation capabilities. What You'll Do Architecture & Platform Leadership Define when to leverage native Salesforce capabilities versus Azure-based Node.js or Python services. Design and oversee scalable integrations between Salesforce and internal or third-party systems using event-driven and near real-time architectures. Lead the implementation and evolution of Salesforce Data 360, Agentforce, and AI-powered data pipelines. Develop secure, scalable architectural patterns that support growth while maintaining governance and platform integrity. Proactively manage platform health using Salesforce Health Check and Optimizer. Engineering Governance & Quality Serve as the final authority for architecture reviews and technical design decisions. Establish engineering standards for a global development organization. Embed security, testing, and compliance throughout the SDLC. Implement automated quality gates including code reviews, testing, and security scanning. Enable teams to move quickly through strong frameworks, tooling, and automation. CI/CD & Automation Advance Python-driven CI/CD pipelines and support reliable deployments. Automate key SDLC processes including testing, security review, and release management. Drive a culture of continuous delivery and engineering excellence. Team Leadership & Delivery Mentor and lead senior and entry level engineers across multiple locations. Guide development of scalable Salesforce solutions using Apex, LWC, Flows, and platform capabilities. Design and support APIs, integrations, and automation solutions using Azure, Node.js, Python, and cloud-native services. Build and manage enterprise data pipelines supporting Salesforce and Data 360. Define integration standards and data contracts across enterprise platforms. Lead expansion of Agentforce capabilities and AI-powered employee experiences. Drive adoption of Einstein Copilot, predictive analytics, and generative AI within marketing and sales workflows. Partner with product, business, and data teams to deliver scalable solutions and technical direction.