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7 results for Help Desk Tier 2 in San Francisco, CA

Desktop Support - Help Desk
  • San Francisco, CA
  • onsite
  • Temporary
  • 30.00 - 38.00 USD / Hourly
  • <p>We’re looking for a skilled and service-oriented IT Support Specialist with <strong>2+ years of experience</strong>, particularly in <strong>Mac troubleshooting and support</strong>. This fully onsite role supports a cutting-edge research environment, working closely with scientists, PhDs, and lab technicians.</p><p><strong>Key Highlights:</strong></p><ul><li><strong>Mac-first environment</strong>: 75% of support is Mac-based—candidates must be confident in diagnosing, resolving, and maintaining Mac systems.</li><li><strong>Hardware & software support</strong>: Includes laptops, desktops, printers, and mobile devices (Mac and PC).</li><li><strong>Tool migration</strong>: Assist with the transition from Google Workspace/Slack/Zoom to Microsoft 365/Teams/OneDrive.</li><li><strong>Device management</strong>: Experience with Microsoft Intune and Windows Autopilot is a plus.</li><li><strong>User-facing role</strong>: Strong communication skills and a helpful, professional attitude are essential.</li></ul><p>This is a great opportunity for someone who thrives in a hands-on, collaborative environment and is eager to grow within a forward-thinking organization.</p>
  • 2025-09-15T23:19:22Z
Desktop Support Analyst
  • Alameda, CA
  • onsite
  • Temporary
  • 33.00 - 35.00 USD / Hourly
  • <p>We are looking for a skilled Desktop Support Analyst to join our team in Alameda, California. In this Desktop Support role, you will provide technical support and troubleshooting expertise to ensure smooth operations across various systems and devices. This Desktop Support role is a great opportunity to work on a long-term contract, collaborating with professionals in a dynamic and fast-paced environment. This Desktop Support Role in an onsite role out of Alameda, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting support for Windows devices, Apple devices, and computer hardware.</p><p>• Manage and maintain Active Directory services, ensuring seamless access and security.</p><p>• Configure and deploy software, hardware, and system updates as required.</p><p>• Oversee database management tasks, including updates, backups, and troubleshooting.</p><p>• Implement and monitor configuration management processes to maintain system integrity.</p><p>• Assist in planning and executing system deployments and upgrades.</p><p>• Deliver exceptional customer service while resolving technical issues promptly.</p><p>• Document and update technical procedures to improve team efficiency.</p>
  • 2025-09-03T23:19:06Z
Fund Accountant for Top Tier Global Equity Firm
  • San Francisco, California, United States, CA
  • remote
  • Permanent
  • 105000.00 - 115000.00 USD / Yearly
  • <p><strong>Jennifer Fukumae</strong> is partnering with a top-tier global equity firm that is expanding its finance team. This is an exciting opportunity for a <strong>Senior Fund Accountant</strong> to join a high-performing, supportive team where you’ll take on significant responsibility from day one. You’ll work in a familial, career-focused culture that emphasizes quality, professional growth, and mentorship, providing a rare chance to build a long-term career in investment accounting at a leading global private equity firm.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Oversee fund and general partner ledgers, including quarterly expenses, accruals, intercompany activity, investment transactions, and partner allocations.</li><li>Prepare and review quarterly and annual financial statements.</li><li>Support annual audit and tax processes, ensuring timely and accurate submissions.</li><li>Track and manage the cash position for designated funds.</li><li>Calculate, record, and process capital calls and distributions for funds and investments.</li><li>Collaborate with Investor Relations to respond to limited partner inquiries.</li><li>Prepare and deliver ad-hoc analyses and reporting as needed.</li></ul>
  • 2025-09-19T21:28:46Z
RFP & Performance Data Analyst - Fund Management
  • San Mateo, CA
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>Reply here with your interest and you will be considered promptly. Ping me on LinkedIn too at Jeffrey Abrams</p><p><strong> </strong></p><p><strong>Company:</strong></p><p>Founded by pioneers in their field, my client is a privately-owned boutique investment manager that has specialized in the small and mid-cap equity market for 25+ years. With a substantial AUM across a diversified top-tier investor base, they have continued to achieve outsized returns and expanded strategically. Their team is seeking a project-minded candidate to join our internal finance and client support team. This is a high-visibility role ideal for someone looking to pursue a long-term career in asset management. </p><p><strong> </strong></p><p><strong>Responsibilities include: </strong></p><p>• RFP Process Management: </p><p> o Write, edit, and craft accurate and relevant responses to Request for Proposal (RFP) and Request for Information (RFI). </p><p> o Gather and analyze relevant data and answers from different financial software. </p><p> o Assist with data and other requests from internal and external stakeholders. </p><p> o Create and update factsheets, presentations, and commentaries </p><p> o Support our Sales team with ad-hoc marketing materials, product positioning materials and reporting </p><p>• Client Reporting & Analytics </p><p> o Maintain and update external performance reporting databases and client databases </p><p> o Analyze the necessary data and respond to data requests from clients or their advisors </p><p> o Collaborate cross-functionally with sales, investment, trading, and compliance teams on ad-hoc projects. </p><p><strong> </strong></p><p>Successful attributes for this role include strong writing, analytical, project management, collaboration, and communication skills, as well as an understanding of financial concepts and the ability to interpret documents. You will collaborate on a frequent basis with investment, sales, and compliance colleagues. </p>
  • 2025-09-17T13:39:04Z
Fund Accountant - Private Equity!
  • San Francisco, California, United States, CA
  • remote
  • Permanent
  • 105000.00 - 115000.00 USD / Yearly
  • <p><strong>Jennifer Fukumae </strong>is partnering with a top-tier, global equity firm is expanding their finance team. If selected, you will be an integral member of the accounting team with substantial responsibility from day one. This is a perfect position for someone looking to build a long-term career in investment accounting at a leading global private equity firm. The company culture is familial, supportive, career minded (meaning lots of opportunities for development and promotion) and also a quality first environment (learn from the best). The team is large and well-structured. The firm is generous with their employees and rewards quality work and commitment.</p><p><br></p><p><strong>Job Posting: </strong>Fund Accountant</p><p><strong>Location: </strong>San Francisco (FiDi); 2-3 days in office</p><p><strong>Experience Level:</strong> Senior Level</p><p><strong>Salary</strong>: $105-115k + 100% paid benefits + Profit Sharing + Equity!</p><p><br></p><p><strong>For fastest consideration, please message Jennifer Fukumae on LinkedIn.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee the <strong>Fund and General Partner ledgers</strong>, including recording quarterly expenses, accruals, intercompany activity, investment transactions, and partner allocations.</li><li>Prepare and review <strong>quarterly and annual financial statements</strong>.</li><li>Support <strong>annual audit and tax processes</strong>, ensuring timely and accurate submissions.</li><li>Track and manage the <strong>cash position</strong> for designated funds.</li><li>Calculate, record, and process <strong>capital calls and distributions</strong> for funds and investments.</li><li>Collaborate with <strong>Investor Relations</strong> to address limited partner inquiries.</li><li>Prepare and deliver <strong>ad-hoc analyses and reporting</strong> as needed.</li></ul><p><br></p>
  • 2025-09-17T14:58:44Z
Network/Systems Manager
  • Livermore, CA
  • onsite
  • Contract / Temporary to Hire
  • 55.00 - 65.00 USD / Hourly
  • <p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
  • 2025-09-09T16:18:47Z
Platform Software Engineer III
  • San Ramon, CA
  • remote
  • Permanent
  • 102000.00 - 150000.00 USD / Yearly
  • <p>Our client is seeking a Platform Software Engineer III – ATI to support the underlying infrastructure, platforms, and services that power applications and ELT/ETL processes. The ideal candidate will have a strong foundation in infrastructure automation, cloud technologies (AWS/Azure), monitoring, CI/CD frameworks, and platform reliability. Hands-on experience with programming and scripting languages such as Python, Spark, Jupyter Notebooks, Java, SQL, and Shell scripting is essential. </p><p> This role focuses on building and maintaining scalable, reliable, and secure platform components that enable development teams to deliver features efficiently. Responsibilities include designing and implementing system improvements, managing infrastructure as code, optimizing CI/CD workflows, supporting production environments, collaborating across teams, and participating in all phases of the development life cycle. </p><p> What You’ll Do: Design and develop complex platform components for core infrastructure, CI/CD pipelines, and cloud-native services. </p><p> Implement and maintain components across the platform stack, including IaC, middleware, orchestration, and monitoring. </p><p> Conduct peer code reviews, provide guidance, and mentor entry level engineers. </p><p> Refactor and improve existing platform code for scalability, maintainability, and performance. </p><p> Deliver robust, testable modules using TDD methodologies. </p><p> Lead the design of infrastructure modules, CI/CD integrations, and system automation with high availability and fault tolerance. </p><p> Produce and maintain technical design documentation. </p><p> Define and review integration and unit testing strategies. </p><p> Debug and resolve infrastructure-level issues, deployment failures, and automation bugs. </p><p> Provide Level III support for critical production issues. </p><p> Collaborate across teams to improve platform services and reliability.</p>
  • 2025-09-11T18:18:46Z