About the Role<br>The IT Systems Analyst plays a key role in shaping how employees interact with technology across the organization. This hybrid position combines systems analysis, technical support, user enablement, and service improvement to ensure IT solutions are reliable, user-friendly, and aligned with business needs.<br><br>In this role, you’ll collaborate with end users, IT colleagues, and business teams to optimize system performance, improve service delivery, and enhance the overall user experience. The ideal candidate brings a blend of technical expertise, problem-solving ability, project coordination, and strong communication skills.<br><br>Key Responsibilities<br><br>Business & Systems Liaison: Partner with stakeholders to identify challenges and translate them into technical or process improvements.<br><br>IT Training & Enablement: Design and deliver training programs that drive adoption of IT systems and improve efficiency.<br><br>Knowledge Management: Create user-facing documentation such as knowledge base articles, process guides, and training materials.<br><br>System & Service Analysis: Monitor ITSM data, system performance, and usage trends to identify recurring issues and opportunities for optimization.<br><br>Problem Management: Conduct root cause analysis and recommend long-term solutions for complex technical issues.<br><br>Continuous Improvement: Support service review processes and lead initiatives that improve usability, automation, and overall user satisfaction.<br><br>Requirements Gathering: Capture business requirements for new features, enhancements, and service offerings.<br><br>Change Enablement: Contribute to rollouts by preparing communication, training, and support resources.<br><br>System Testing & Validation: Assist in user acceptance testing (UAT) to ensure system changes align with business needs.<br><br>Technical Support: Provide tier 1 and 2 support for escalated issues, documenting and triaging as appropriate.<br><br>Vendor Coordination: Collaborate with third-party providers for system delivery, support, and infrastructure services.<br><br>IT Governance: Promote adherence to IT policies, standards, and best practices.<br><br>Project Participation: Engage in cross-functional IT initiatives, representing the end-user perspective.<br><br>Qualifications<br><br>Bachelor’s degree in a technology-related field, or equivalent experience.<br><br>5+ years in IT systems analysis, technical support, service delivery, or vendor management.<br><br>Strong ability to translate technical issues into business-focused solutions.<br><br>Proven track record designing and delivering IT training.<br><br>Experience driving process improvements or service optimization.<br><br>Familiarity with ITSM tools (e.g., ServiceNow, Jira, Zendesk, Freshservice).<br><br>Hands-on experience with:<br><br>Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)<br><br>Identity & access management (Active Directory, Microsoft Entra ID)<br><br>Device lifecycle/endpoint management (Intune, Autopilot)<br><br>Network monitoring and troubleshooting (e.g., Cisco, SolarWinds)<br><br>Contact center platforms (e.g., Genesys, Five9, 8x8, NICE inContact)<br><br>Strong interpersonal and communication skills; comfortable working with both technical and non-technical stakeholders.<br><br>Excellent documentation and reporting skills.<br><br>ITIL certification (v3 or v4) preferred.<br><br>Microsoft 365 or similar technical certifications a plus.
We are looking for a detail-oriented Operations Coordinator to join our team in San Jose, California. In this long-term contract position, you will play a vital role in supporting property management operations, ensuring smooth administrative processes, and maintaining accurate records. This role is ideal for someone with strong organizational skills and experience in operational coordination.<br><br>Responsibilities:<br>• Provide administrative support to property management staff, including handling work orders, scheduling contractor tasks, preparing contracts, and monitoring vendor compliance.<br>• Oversee and maintain the property management contract database to ensure accurate and up-to-date records.<br>• Assist in managing applications for non-commercial activities and ensure compliance with program guidelines.<br>• Issue and manage open/close notices and prepare Notices of Non-Responsibility as required.<br>• Review and approve vendor Certificates of Insurance to ensure adherence to company standards.<br>• Maintain and update the Master Utility Meter Spreadsheet to track and organize utility-related data effectively.
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Reconciliations Accounting Manager</strong> at a <strong>thriving, financial institution</strong>. This is a full-time permanent role based in <strong>the East Bay </strong>with a flexible <strong>Hybrid</strong> schedule.</p><p> </p><p>With decades of success, this organization takes a personalized approach to financial advocacy and offers an incredible work environment.</p><p> </p><p><strong>Enjoy top-tier benefits</strong>, including exceptional medical, dental, and vision insurance, bonuses, and generous retirement contributions.<strong> Work-life balance is a priority</strong>, with an onsite fitness center, tuition reimbursement, loan discounts, and wellness incentives. Plus, their newly upgraded office and focus on skill development make this a fantastic place to grow your career.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Lead the end-to-end general ledger (GL) reconciliation process and governance strategy</li><li>Manage and mentor a team of internal professionals and outsourced resources</li><li>Drive automation and process efficiency using tools like BlackLine</li><li>Ensure timely, accurate reconciliations with a focus on resolving discrepancies</li><li>Oversee aged items, reserves, and write-offs in alignment with policy</li><li>Maintain and improve reconciliation checklists, documentation, and metrics</li><li>Partner with teams across operations, systems, and data to resolve issues</li><li>Act as a key liaison for auditors, regulators, and executive stakeholders</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Reconciliations Accounting Manager</strong> at a <strong>thriving, financial institution</strong>. This is a full-time permanent role based in <strong>the East Bay </strong>with a flexible <strong>Hybrid</strong> schedule.</p><p> </p><p>With decades of success, this organization takes a personalized approach to financial advocacy and offers an incredible work environment.</p><p> </p><p><strong>Enjoy top-tier benefits</strong>, including exceptional medical, dental, and vision insurance, bonuses, and generous retirement contributions.<strong> Work-life balance is a priority</strong>, with an onsite fitness center, tuition reimbursement, loan discounts, and wellness incentives. Plus, their newly upgraded office and focus on skill development make this a fantastic place to grow your career.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Lead the end-to-end general ledger (GL) reconciliation process and governance strategy</li><li>Manage and mentor a team of internal professionals and outsourced resources</li><li>Drive automation and process efficiency using tools like BlackLine</li><li>Ensure timely, accurate reconciliations with a focus on resolving discrepancies</li><li>Oversee aged items, reserves, and write-offs in alignment with policy</li><li>Maintain and improve reconciliation checklists, documentation, and metrics</li><li>Partner with teams across operations, systems, and data to resolve issues</li><li>Act as a key liaison for auditors, regulators, and executive stakeholders</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p>A well-established and growing fiduciary investment advisory firm is seeking an <b>Office Manager </b>to support its Office & Operations Manager. This role is ideal for someone looking to grow into a leadership position within operations at a respected Registered Investment Advisor (RIA) firm managing over $2 billion in assets. The firm specializes in retirement planning and long-term investment strategies tailored to individual client needs.</p><p><br></p><p><strong>Position Overview:</strong></p><p>This full-time, on-site role blends finance operations, HR support, IT coordination, and administrative responsibilities. The ideal candidate is proactive, detail-oriented, and eager to contribute to a collaborative and professional office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounting & Finance:</strong></li><li>Process invoices and support accounts payable using QuickBooks.</li><li>Assist with monthly profit & loss reporting and light accounting tasks.</li><li><strong>HR & Compliance Support:</strong></li><li>Maintain employee records, process PTO requests, and assist with payroll and onboarding.</li><li>Support compliance documentation and internal processes.</li><li><strong>IT Liaison & Office Administration:</strong></li><li>Coordinate with external IT providers, manage support tickets, and assist with cybersecurity training.</li><li>Order supplies, maintain inventory, and provide occasional receptionist coverage.</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>Medical, dental, and vision coverage.</li><li>401(k) with 3% employer match.</li><li>PTO: 13 days (increases to 18 days after 3 years) + standard holidays.</li><li>Beautiful office location near Bishop Ranch in San Ramon.</li><li>Opportunity to work with a successful team of advisors and grow within a stable, 30-year-old firm.</li></ul><p><strong>Work Schedule:</strong></p><ul><li>Monday–Friday, 8:00 AM to 5:00 PM, fully onsite.</li><li>Flexibility to work from home after 6+ months based on performance and seniority.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>Robert Half's Concord client is looking for an onsite Facilites Administrative Manager</p><p><br></p><p>This role combines traditional administrative tasks with facility management duties to ensure the office operates efficiently and effectively. The ideal candidate will also assist in coordinating business travel arrangements, such as booking hotels and transportation, while maintaining a high level of professionalism, confidentiality, and organization.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Oversee the day-to-day operations of the office, ensuring it is clean, safe, and well-maintained.</p><p>Coordinate with vendors and service providers for office supplies, repairs, and equipment maintenance.</p><p>Monitor and manage supplies and maintenance expenses.</p><p>Lead the implementation of office policies and procedures related to workspace efficiency and safety.</p><p><br></p><p>Additional Responsibilities:</p><p><br></p><p>Assist with company events, including meeting setups and internal office celebrations.</p><p>Serve as a point of contact for building management and communicate any facility-related concerns.</p><p>Collaborate with HR to support onboarding tasks, such as arranging workspaces for new hires.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Proven experience as an Administrative Assistant, Office Manager, or in a related role.</p><p>Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.</p><p>Excellent written and verbal communication skills, with high attention to detail.</p><p>Ability to handle confidential information with integrity and discretion.</p><p>Self-starter mindset with the ability to work independently while contributing to a team.</p><p>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</p><p>Preferred Qualifications:</p><p><br></p><p>Experience handling basic facility or office management tasks.</p><p>Familiarity with travel booking platforms or software.</p><p>Competencies:</p><p><br></p><p>Professional demeanor and the ability to interact effectively with staff, vendors, and management.</p><p>Strong problem-solving skills and ability to handle situational challenges.</p><p>Comfortable working in a fast-paced, ever-changing environment.</p><p><br></p><p>If you are interested in this facilities administrative assistant position, submit your resume today!</p>
<p>We are seeking a detail-oriented and proactive Property Management Coordinator to oversee and enhance operations related to building facility inspections, board meeting support, vendor management, and compliance with community governing documents. This role requires a strong ability to communicate effectively with Boards of Directors, vendors, and residents, while ensuring timely execution of tasks and adherence to applicable regulations, including Davis-Stirling Act requirements.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Facility Inspections and Maintenance Coordination:</strong></li></ol><ul><li>Conduct routine site inspections to assess building facilities and common areas, documenting necessary repairs or improvements.</li><li>Compile actionable follow-up lists and oversee resolution of identified issues, coordinating with vendors and stakeholders as required.</li></ul><ol><li><strong>Meeting and Administrative Support:</strong></li></ol><ul><li>Prepare and distribute professional board meeting packages within designated timeframes, ensuring compliance with Davis-Stirling Act requirements.</li><li>Attend board meetings in accordance with the Management Agreement, providing input, recording minutes, and drafting detailed follow-up item lists.</li><li>Handle inquiries and directives from Boards of Directors for assigned properties with responsiveness and professionalism.</li></ul><ol><li><strong>Vendor Proposal Management and Project Oversight:</strong></li></ol><ul><li>Facilitate procurement by obtaining and reviewing vendor proposals at the instruction of Boards of Directors.</li><li>Assist in preparing scopes of work for regular maintenance and special projects, ensuring alignment with community goals and standards.</li></ul><ol><li><strong>Budget Preparation and Financial Analysis:</strong></li></ol><ul><li>Collaborate with the Accounting Department to develop annual budgets and supporting documentation for member distribution.</li><li>Review budget comparisons for accuracy, analyze variances, and propose corrective measures to optimize financial reporting.</li><li>Approve invoices and monitor financial reports to ensure compliance with established budgets.</li></ul><ol><li><strong>Community Communications and Compliance:</strong></li></ol><ul><li>Draft and distribute notices, mailings, and email blasts as directed by Boards of Directors, ensuring adherence to Davis-Stirling Act guidelines.</li><li>Manage the issuance of violation notices and other communications in accordance with governing documents and community standards.</li></ul><ol><li><strong>Calendar and Disclosure Management:</strong></li></ol><ul><li>Maintain and update annual community calendars, ensuring timely execution of monthly responsibilities, including disclosures mandated by the Davis-Stirling Act.</li></ul><p><br></p><p><br></p>
<p><strong>Jennifer Fukumae with Robert Half Finance and Accounting</strong> is partnering with a Registered Investment Advisory (RIA) firm specializing in retirement planning and investment supervisory services. They are seeking a <strong>professional, detail-oriented Office Manager - Finance</strong> to join their established and growing team in San Ramon. This role is ideal for someone who can confidently oversee office operations while also handling firm-level accounting responsibilities such as accounts payable. As the first point of contact for many day-to-day operations, the Office Manager plays an essential role in supporting both the internal team and the firm’s high-net-worth clientele.</p><p><br></p><p>If interested in hearing more and for faster consideration, message Jennifer Fukumae on LinkedIn. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Office Management</strong>: Oversee the day-to-day operations of the office, including supplies, scheduling, vendor coordination, and office upkeep.</li><li><strong>Accounting & Finance Support</strong>: Manage accounts payable, support reconciliations, and assist with financial reporting through QuickBooks.</li><li><strong>Payroll & HR Support</strong>: Partner with leadership to support payroll, onboarding, and benefits administration.</li><li><strong>Technology Coordination</strong>: Provide basic IT troubleshooting and work with external vendors as needed.</li><li><strong>Executive & Team Support</strong>: Serve as a resource to firm leadership and staff, ensuring smooth operations across departments.</li><li><strong>Special Projects</strong>: Lead or support firm-wide projects as needed in partnership with Operations leadership.</li></ul>
<p>The <strong>Executive Assistant</strong> will support a wide range of functions related to planning, coordination, and execution of internal operations and client-facing programs. The <strong>Executive Assistant</strong> will be deeply involved in business development, logistics management, and project facilitation across various departments, including clinical, administrative, and academic units. Acting as a key point of contact for leadership, the <strong>Executive Assistant</strong> ensures seamless communication, organization, and delivery of critical tasks while representing the office in a professional and proactive manner.</p><p>WResponsibilities:</p><ul><li>Provide executive-level administrative support, including calendar management, meeting coordination, and internal communication on behalf of leadership</li><li>Lead or support projects aimed at improving internal operations, documenting project scope, timelines, and deliverables</li><li>Manage logistics for marketing initiatives, events, and internal/external client meetings</li><li>Prepare materials and collateral for events and presentations in alignment with strategic initiatives</li><li>Coordinate with vendors, consultants, and contractors during selection and engagement processes</li><li>Ensure operational processes and documentation comply with internal policies and quality standards</li><li>Monitor and support Care Coordination workflow to assist with patient inquiries and scheduling when necessary</li><li>Compile and synthesize data and reports for leadership review</li><li>Serve as a liaison between departments and external stakeholders to facilitate clear and efficient communication</li><li>Maintain confidentiality, prioritize tasks, and work independently with minimal supervision</li><li>Represent the office with professionalism and cultural sensitivity in all external engagements</li><li>Perform additional related duties as assigned</li></ul>
<p>An established IP Law Firm is looking for a Legal Administrative Assistant for their San Jose branch. The ideal candidate will manage and coordinate work tasks throughout the department and serve as the first point of contact for clients and staff. Applicants should have the ability to work in-office, 5 days per week</p><p><br></p><p>• Prepare memos, reports, presentations, and other documents; responsible for drafting and editing correspondence </p><p>• Schedule appointments, meetings, events, and manage calendars; coordinate meeting logistics and catering </p><p>• Answer phones, take and relay messages </p><p>• Coordinate and schedule travel </p><p>• Prepare and submit expense reports and reconcile credit card transactions </p><p>• Assist with submitting conflict checks and opening new matters </p><p>• Enter time charges </p><p>• Assist with onboarding tasks for new hires </p><p>• Maintain files (both physical and electronic) and ensure that client related documents and correspondence are saved in the firm's document management repository </p><p>• Actively contribute to team meetings and other team related activities </p><p>• Assist with various ad-hoc tasks such as: manage inbound and outbound mail, order office supplies, liaise with building management for facility related issues </p><p>• Perform other related duties and projects as assigned </p>
