<p>A fast‑scaling <strong>consumer products/e‑commerce</strong> brand in <strong>Carlsbad</strong> is hiring an analytical, systems‑savvy <strong>Operations Specialist</strong> to connect the dots between <strong>Sales Ops, Supply Chain, and Finance</strong>. You’ll help keep orders flowing, inventory accurate, and reporting tight—ideal for someone who loves process, data, and cross‑functional problem‑solving.</p><p><strong>What You’ll Do</strong></p><ul><li>Manage <strong>order-to-cash</strong> workflows: order validation, EDI exceptions, allocations, and release timing.</li><li>Monitor <strong>inventory health</strong> (available‑to‑sell, backorders, aging, safety stock); coordinate with Purchasing on replenishment.</li><li>Investigate shipment exceptions, RMAs, and claims; partner with 3PL on resolutions.</li><li>Maintain product, pricing, and customer master data; ensure clean, audit‑ready records.</li><li>Build <strong>dashboards/reports</strong> (fill rate, OTIF, returns, margin) with insights and action items.</li><li>Support <strong>process improvement</strong>: SOPs, automation opportunities, and cross‑team handoffs.</li><li>Liaise with Finance on accruals, landed cost issues, chargebacks, and month‑end reconciliation support.</li><li>Assist with new channel launches, portal setups, and promotional calendar readiness.</li></ul><p><br></p>