<p>Overview</p><p>We are seeking a Financial Systems Analyst with a strong focus on <strong>Kinetic ERP</strong> to support, maintain, and enhance financial systems. This role plays a critical part in managing financial operations, including month-end AP close, AP reconciliation, and financial reporting, while ensuring system stability and efficiency. The analyst will also provide support for billing systems (Zuora, A2Z, TMM) and collaborate with finance teams to optimize workflows and automation.</p><p><br></p>
<p>We are seeking a motivated <strong>IT Support Specialist</strong> to provide technical assistance and ensure smooth day-to-day IT operations. In this role, you will troubleshoot and resolve hardware, software, and network issues while maintaining system integrity and security.</p><p><br></p><p><strong>Typical Duties:</strong></p><ul><li>Provide <strong>technical support</strong> for end-users via phone, email, or in-person, including troubleshooting hardware, software, and network-related issues.</li><li>Assist with <strong>installation, configuration, and updates</strong> for operating systems, applications, and productivity tools.</li><li>Perform <strong>Active Directory</strong> tasks such as user account management, password resets, group memberships, and permissions.</li><li>Diagnose and resolve basic <strong>network connectivity issues</strong> for workstations, printers, and other peripherals.</li><li>Maintain incident records and resolutions in a <strong>ticketing system</strong> to ensure accurate documentation.</li><li>Implement regular <strong>system checks</strong> and updates to ensure compliance and security.</li><li>Collaborate with IT staff to support broader infrastructure initiatives and resolve escalated issues.</li><li>Provide on-site or remote support for hardware setup, device replacements, or troubleshooting.</li><li>Educate users on IT best practices, including safe browsing, email security, and general system use.</li></ul><p><br></p>
<p>We are seeking a motivated <strong>IT Support Specialist</strong> to provide <strong>technical assistance</strong> and ensure smooth day-to-day IT operations. In this role, you will troubleshoot and resolve hardware, software, and network issues while maintaining system integrity and security. </p><p><br></p><p><strong>Typical Duties:</strong></p><ul><li>Provide <strong>technical support</strong> for end-users via phone, email, or in-person, including troubleshooting hardware, software, and network-related issues.</li><li>Assist with <strong>installation, configuration, and updates</strong> for operating systems, applications, and productivity tools.</li><li>Perform <strong>Active Directory</strong> tasks such as user account management, password resets, group memberships, and permissions.</li><li>Diagnose and resolve basic <strong>network connectivity issues</strong> for workstations, printers, and other peripherals.</li><li>Maintain incident records and resolutions in a <strong>ticketing system</strong> to ensure accurate documentation.</li><li>Implement regular <strong>system checks</strong> and updates to ensure compliance and security.</li><li>Collaborate with IT staff to support broader infrastructure initiatives and resolve escalated issues.</li><li>Provide on-site or remote support for hardware setup, device replacements, or troubleshooting.</li><li>Educate users on IT best practices, including safe browsing, email security, and general system use.</li></ul>
We are looking for a 1st Impression Associate to join our team in Irvine, California. As a key member of the Concierge team, you will play a pivotal role in creating welcoming and memorable experiences for clients, visitors, and guests. In this contract position, you will serve as a brand ambassador, ensuring seamless service delivery and embodying warmth, attention to detail, and a commitment to excellence.<br><br>Responsibilities:<br>• Open and prepare the concierge desk area each day to ensure readiness for guest arrivals.<br>• Assist with scheduling, reservations, and inquiries related to visitor offices, desks, and meeting rooms.<br>• Greet and welcome guests with exceptional customer service, maintaining a courteous and detail-oriented demeanor.<br>• Conduct routine checks of conference rooms, offices, and desks to uphold a high standard of organization.<br>• Generate daily reports, including visitor logs, guest key information, and conference room schedules.<br>• Coordinate client requests for amenities such as food, beverages, IT support, and facility needs, updating booking systems accordingly.<br>• Register visitors in the building security system by following established procedures.<br>• Manage car service reservations, from booking to confirmation.<br>• Monitor meeting room setups and ensure they meet client specifications.<br>• Provide detailed knowledge of VIP visitors, client floor plans, and related systems.
We are looking for an experienced IT Auditor to join our team in Tustin, California. In this role, you will assess and improve IT systems, processes, and controls to ensure compliance with regulatory standards and mitigate risks. Your expertise will help strengthen our organization's security posture and operational efficiency.<br><br>Responsibilities:<br>• Conduct comprehensive IT audits to evaluate the effectiveness of internal controls, security measures, and operational processes.<br>• Perform testing of IT controls within a publicly traded environment to ensure compliance with financial and regulatory requirements.<br>• Assess risks and identify vulnerabilities in IT systems, processes, and third-party vendor environments.<br>• Support the implementation and monitoring of Data Loss Prevention controls to address organizational security needs.<br>• Develop and update audit plans that align with regulatory changes and business priorities.<br>• Track and report remediation efforts from audit findings to ensure timely resolution.<br>• Ensure compliance with PCI DSS 4.0 requirements, including segmentation, iFrame, and P2PE scope reductions.<br>• Collaborate with cross-functional teams, including legal, finance, and business units, to maintain IT compliance frameworks and policies.<br>• Stay informed about regulatory changes and assess their impact on IT systems and operations.<br>• Drive process improvements by identifying automation opportunities and enhancing efficiency in compliance procedures.
<p>We are looking for proactive and customer-driven individuals to join our team as a Bilingual <strong>Call Center Representative</strong>! In this role, you will serve as the first point of contact for customers, delivering exceptional service and support while addressing their needs. If you are a strong communicator in both English and Spanish with problem-solving skills, this job may be the perfect fit for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong></li><li>Handle a high volume of inbound and outbound calls professionally and efficiently.</li><li>Answer customer inquiries, provide detailed information, and assist with service-related issues.</li><li>Follow up with customers to ensure their needs and expectations are met.</li><li><strong>Problem Resolution:</strong></li><li>Identify and resolve customer concerns quickly while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department as needed and follow up to ensure resolution.</li><li><strong>Record Management:</strong></li><li>Maintain accurate records of customer interactions, documenting key details in company systems (e.g., Salesforce) </li><li>Ensure compliance with company policies and data security standards in all interactions.</li><li><strong>Meeting Goals:</strong></li><li>Work toward achieving individual and team performance goals, including call resolution time, customer satisfaction scores, and call handling metrics.</li><li>Actively participate in training and development to stay updated on company products, services, and processes.</li></ul><p><br></p>
<p>Are you a friendly, organized, and professional individual who excels in creating positive first impressions? Our client is seeking a Receptionist to be the face of their organization, responsible for ensuring smooth front-desk operations and delivering exceptional customer service. This role is perfect for someone who thrives in a fast-paced environment and enjoys engaging with others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Front Desk Operations:</strong> Greet visitors, clients, and staff in a warm and professional manner while ensuring they feel welcomed and directed appropriately.</li><li><strong>Phone Management:</strong> Answer, screen, and route incoming calls efficiently using a multi-line phone system. Take accurate messages when needed.</li><li><strong>Scheduling:</strong> Manage calendars, schedule appointments, and assist with organizing meetings as required.</li><li><strong>Clerical Support:</strong> Handle light administrative tasks such as filing, data entry, and maintaining office supplies inventory.</li><li><strong>Mail and Deliveries:</strong> Sort, distribute, and manage incoming/outgoing mail and deliveries.</li><li><strong>Visitor Coordination:</strong> Ensure visitors sign in and comply with building or company security protocols when necessary.</li><li><strong>Office Presentation:</strong> Maintain a tidy and presentable reception area and common spaces.</li><li><strong>Customer Support:</strong> Address basic inquiries from visitors and callers about the organization or its services/products.</li></ul><p><br></p>
We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
We are looking for an experienced Business Analyst with expertise in Microsoft Dynamics 365 F& O, particularly in Supply Chain and Warehouse Management. In this role, you will drive operational improvements by configuring advanced warehouse processes, optimizing inventory control, and ensuring compliance with security regulations. The ideal candidate is highly skilled in system design, troubleshooting, and delivering user training to enhance efficiency across multiple facilities.<br><br>Responsibilities:<br>• Configure and manage warehouse workflows, parameters, and replenishment strategies using Microsoft Dynamics 365 F& O.<br>• Design inter-warehouse transfer processes, including automated shipment confirmations and in-transit management.<br>• Implement strategies to enable multi-site inventory visibility and optimize order fulfillment processes.<br>• Develop cycle counting programs and reconcile inventory discrepancies to ensure accuracy and compliance.<br>• Establish secure role structures and conduct audits to enforce role-based access control and segregation of duties.<br>• Configure procurement workflows, including requisitions, purchase orders, and vendor collaboration within D365.<br>• Create training materials and lead hands-on sessions to educate users on advanced warehouse functions and system usage.<br>• Provide advanced troubleshooting support and validate system upgrades or integrations for continuous improvement.<br>• Monitor warehouse performance metrics and develop dashboards to track KPIs such as order accuracy and stock levels.<br>• Recommend and implement process automation and enhancements using best practices within Dynamics 365 F& O.
