<p>A growing Carlsbad company is adding a <strong>Data Entry Specialist</strong> to its business operations team. This position is ideal for someone who has moved beyond basic data entry and enjoys working with spreadsheets, reporting, system cleanup, and data accuracy. Rather than simply entering information, you’ll become a go-to resource for keeping business records clean, organized, and reliable across multiple departments.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and maintain customer, vendor, financial, and operational information</li><li>Review large data sets for accuracy and completeness</li><li>Perform routine data audits and quality-control checks</li><li>Investigate discrepancies between reports and source documentation</li><li>Clean up and maintain existing database records</li><li>Create and update Excel tracking spreadsheets</li><li>Sort, filter, and organize information from multiple sources</li><li>Prepare recurring internal reports</li><li>Track missing or outstanding information</li><li>Coordinate with accounting, operations, sales, and administrative teams</li><li>Assist with invoice, purchasing, and transaction-related data</li><li>Maintain organized electronic records</li><li>Support special projects involving data collection and database cleanup</li></ul>
<p>A growing North County manufacturer is seeking a responsive, organized <strong>Customer Support & Order Management Specialist</strong> to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done.</p><p>You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department.</p><p><br></p><p><strong>Your responsibilities will include:</strong></p><ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
<p><strong>Robert Half is partnering with a growing professional services organization in La Costa to find an Accounts Receivable Specialist who can help keep billing accurate, cash flow consistent, and customer accounts in good standing!</strong> This opportunity is ideal for an accounting professional who enjoys a combination of financial analysis, customer communication, and problem-solving. You'll work closely with the accounting team and client-facing departments to ensure invoices are issued correctly, payments are applied promptly, and discrepancies are resolved before they affect reporting.</p><p>The ideal candidate is organized, proactive, and comfortable managing a portfolio of customer accounts while balancing daily transactions with month-end deadlines.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day accounts receivable activities, including invoicing, cash applications, and account maintenance.</li><li>Generate customer invoices based on contracts, service agreements, and approved billing schedules.</li><li>Post incoming ACH, wire, and check payments to the appropriate customer accounts.</li><li>Monitor AR aging reports and follow up on outstanding balances.</li><li>Reconcile customer accounts and research short payments, credits, and billing discrepancies.</li><li>Communicate with clients regarding invoice questions, payment status, and outstanding balances.</li><li>Coordinate with internal account managers to resolve disputes and missing documentation.</li><li>Prepare account statements and provide invoice copies upon request.</li><li>Process credit memos and account adjustments with appropriate approvals.</li><li>Maintain accurate customer records and supporting financial documentation.</li><li>Assist with month-end close, AR reconciliations, and cash reporting.</li><li>Identify recurring billing issues and recommend improvements to the invoicing process.</li></ul>