<p>Robert Half is seeking an IT Support Analyst with hands-on experience supporting both Windows and macOS environments, including endpoint management through Microsoft Intune and Jamf Pro. This role will provide help desk and desktop support, manage device provisioning and application deployment, and maintain endpoint configurations across a mixed-device environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide hands-on help desk and desktop support for Windows and Mac users.</li><li>Provision, configure, and deploy Windows computers and Mac devices.</li><li>Manage Windows endpoints using Microsoft Intune and Apple devices using Jamf Pro.</li><li>Package, deploy, update, and troubleshoot applications across both platforms.</li><li>Create and maintain device configuration profiles, policies, and security settings.</li><li>Manage endpoint enrollment, device inventory, and mobile device management (MDM).</li><li>Deploy and troubleshoot printers, hardware, operating systems, and software.</li></ul><p><br></p>