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1 result for Operations Specialist in San Diego, CA
- San Diego, CA
- onsite
- Temporary / Contract
- 29 - 36 USD / Hourly
- <p><strong>About the Role</strong></p><p>Robert Half is partnering with a growing construction company seeking a highly organized and customer-focused Operations Specialist with prior construction industry experience. This role plays a key part in supporting daily operational workflows while serving as a primary point of contact for customers regarding order status, project updates, and service requests.</p><p>The ideal candidate thrives in a fast-paced construction environment, is detail-oriented, and has strong experience managing customer interactions, coordinating internal teams, and ensuring timely resolution of operational and service-related requests.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a key operations support resource for internal teams including sales, project management, procurement, and field operations</li><li>Serve as a primary customer contact for order status updates, service requests, and general inquiries via phone and email</li><li>Provide timely and accurate updates to customers regarding order tracking, delivery schedules, project timelines, and service issues</li><li>Investigate and resolve customer concerns related to orders, shipments, billing discrepancies, or project delays in coordination with internal departments</li><li>Monitor and manage workflow processes to ensure operational tasks are completed accurately and on time</li><li>Coordinate communication between customers, vendors, subcontractors, and internal teams to ensure smooth project execution</li><li>Maintain accurate records of customer interactions, orders, service requests, and operational updates in CRM or ERP systems</li><li>Support order processing, purchase orders, change orders, and related documentation</li><li>Assist with scheduling deliveries, coordinating logistics, and tracking project milestones</li><li>Identify and escalate issues impacting customer satisfaction or operational timelines as needed</li><li>Contribute to process improvements that enhance efficiency, accuracy, and customer experience</li><li>Support reporting and data entry related to operational performance and customer service metrics</li></ul><p><br></p>
- 2026-05-07T00:00:00Z