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59 results for Help Desk in San Diego, CA

IT Help Desk Support Specialist
  • Irvine, CA
  • onsite
  • Temporary / Contract
  • 25.00 - 40.00 USD / Hourly
  • <p><strong>Desktop Support Technician II</strong></p><p><strong>Location:</strong> Irvine, CA</p><p><strong>Department:</strong> Information Technology</p><p><strong>Reports To:</strong> IT Manager</p><p>Position Summary</p><p>We are seeking a skilled and customer-focused <strong>Desktop Support Technician II</strong> to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul>
  • 2026-07-30T20:58:47Z
Help Desk/Desktop Support Analyst
  • Ladera Ranch, CA
  • onsite
  • Permanent / Full Time
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a Help Desk/Desktop Support Analyst to deliver responsive, high-quality technical support for client environments in Ladera Ranch, California. This role supports end users directly, handles advanced issues escalated from frontline support, and helps maintain stable desktop, server, network, and cloud-based systems. The ideal candidate is comfortable balancing daily ticket work with incident troubleshooting, documentation, and collaboration across technical teams to improve service delivery.<br><br>Responsibilities:<br>• Resolve escalated support requests from frontline analysts, ensuring issues are addressed within expected service timelines.<br>• Investigate and troubleshoot complex desktop, server, network, and virtual environment problems, including urgent incidents that may require after-hours response.<br>• Provide direct assistance to client staff on site or remotely, restoring productivity and determining when specialized teams should be engaged.<br>• Perform basic system and software installations, configuration tasks, and user support across supported business environments.<br>• Maintain accurate service records, including ticket updates, troubleshooting notes, resolution details, and follow-up actions.<br>• Create user guidance, reference materials, and informal training sessions to help employees use equipment and systems effectively.<br>• Partner with technical leadership and cross-functional teams to identify operational needs and recommend improvements to tools, workflows, or business applications.<br>• Review system logs, server health indicators, security-related events, and infrastructure alerts to detect issues and apply corrective action when needed.<br>• Support service desk quality by reviewing open incidents, monitoring response effectiveness, and helping mentor entry-level analysts on support practices and technical troubleshooting.<br>• Follow established confidentiality, security, and access standards while supporting client systems and protecting sensitive information.
  • 2026-07-27T21:53:47Z
IT Support Specialist
  • Imperial Beach, CA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an IT Support Specialist to provide dependable technical assistance for a government environment in Imperial Beach, California. This Long-term Contract position is ideal for someone who enjoys resolving user issues, supporting desktop systems, and delivering responsive service across daily support needs. The role focuses on maintaining Windows-based workstations, assisting with account-related requests, and ensuring service tickets are handled accurately and efficiently.<br><br>Responsibilities:<br>• Provide front-line technical support for end users by diagnosing and resolving hardware, software, and access-related issues.<br>• Manage user account support tasks within Active Directory, including updates to permissions, passwords, and account status.<br>• Install, configure, and maintain Microsoft Windows desktops and laptops to support reliable day-to-day operations.<br>• Troubleshoot Windows 10 system problems and deliver timely solutions that minimize user downtime.<br>• Receive, document, prioritize, and close service desk tickets while keeping accurate records of work performed.<br>• Escalate more complex technical matters when needed and coordinate with other support resources to ensure resolution.<br>• Assist with workstation setup, device replacements, and routine technical support activities across the office environment.
  • 2026-07-28T23:04:09Z
Front Desk Coordinator
  • San Diego, CA
  • remote
  • Temporary / Contract
  • 23.00 - 26.00 USD / Hourly
  • <p>Robert Half is seeking a professional and customer-focused <strong>Front Desk Coordinator</strong> to serve as the first point of contact for visitors, clients, and employees. This role is responsible for creating a positive front office experience while providing administrative support to ensure daily operations run smoothly. The ideal candidate is organized, personable, and able to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and staff in a friendly and professional manner</li><li>Answer, screen, and route incoming phone calls</li><li>Manage the front desk area and maintain a clean, organized, and welcoming reception space</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Schedule appointments, meetings, and conference room bookings</li><li>Perform data entry, filing, scanning, and general administrative support tasks</li><li>Maintain office supplies inventory and place orders as needed</li><li>Assist with onboarding materials, visitor logs, and other clerical duties</li><li>Coordinate with internal departments to support office operations and resolve inquiries</li><li>Ensure confidentiality and professionalism in all interactions</li></ul><p><br></p>
  • 2026-08-04T17:48:48Z
Front Desk Receptionist
  • San Diego, CA
  • remote
  • Temporary / Contract
  • 22.00 - 24.00 USD / Hourly
  • <p>Robert Half is partnering with a well-established financial services company seeking a polished and customer-focused <strong>Front Desk Receptionist</strong>. This role is ideal for someone who enjoys creating a welcoming environment, providing exceptional customer service, and supporting a professional office in a fast-paced setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients, guests, and vendors in a professional and friendly manner.</li><li>Answer and direct incoming phone calls while providing exceptional customer service.</li><li>Manage the front desk, reception area, and conference rooms to ensure a polished office environment.</li><li>Schedule appointments and assist with calendar coordination.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Order and maintain office and breakroom supplies.</li><li>Assist with data entry, filing, scanning, and document preparation.</li><li>Coordinate meetings, including setting up conference rooms and refreshments as needed.</li><li>Support administrative staff and leadership with special projects and general office tasks.</li><li>Maintain confidentiality when handling sensitive client and company information.</li></ul><p><br></p>
  • 2026-07-27T22:53:51Z
Medical Receptionist
  • Huntington Beach, CA
  • onsite
  • Temporary / Contract
  • 25.00 - 25.00 USD / Hourly
  • <p>We are looking for a welcoming and organized detail-oriented individual to support front-desk operations for a busy healthcare setting in Huntington Beach, California. The Medical Receptionist plays an important role in creating a smooth patient experience by managing arrivals, coordinating appointments, and helping administrative workflows stay on track. The Medical Receptionist will work closely with the reception team of three to ensure patients are assisted promptly and accurately throughout the check-in process.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients upon arrival and complete the check-in process efficiently while maintaining a courteous and attentive presence.</p><p>• Confirm insurance details and review health plan information to help ensure accurate patient registration.</p><p>• Collect copayments/deductibles and support front-desk financial procedures in line with office expectations.</p><p>• Prepare and organize patient charts ahead of scheduled visits so care teams have needed information ready.</p><p>• Arrange new, follow-up, and rescheduled appointments while helping maintain an orderly provider calendar.</p><p>• Partner with other reception staff to keep daily front-office operations running smoothly and consistently.</p><p>• Assist with outreach activities related to quality measures and attestation follow-up when needed.</p><p>• Respond to routine patient questions in person or by phone and direct concerns to the appropriate team members.</p>
  • 2026-07-16T15:13:45Z
Bilingual Front Desk Receptionist (English/Spanish)
  • Vista, CA
  • onsite
  • Temporary / Contract
  • 25.00 - 27.00 USD / Hourly
  • <p>Robert Half is partnering with a busy healthcare practice in Vista that is seeking a professional <strong>Bilingual Front Desk Receptionist</strong> to join its growing team. This role is ideal for someone who enjoys creating a welcoming environment, staying organized, and providing exceptional service to both English- and Spanish-speaking patients. If you thrive in a fast-paced office and enjoy interacting with people throughout the day, this could be a great fit.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p><strong>Front Office Operations</strong></p><ul><li>Welcome patients and visitors with professionalism and warmth</li><li>Answer a multi-line phone system and direct calls appropriately</li><li>Schedule appointments and manage provider calendars</li><li>Verify patient information and update electronic records</li><li>Collect copayments and maintain accurate documentation</li></ul><p><strong>Administrative Support</strong></p><ul><li>Translate basic conversations and documents between English and Spanish when needed</li><li>Maintain confidential patient files in accordance with HIPAA guidelines</li><li>Process incoming referrals, faxes, and medical records requests</li><li>Assist providers and office staff with daily administrative tasks</li><li>Keep the reception area organized and presentable</li></ul>
  • 2026-07-20T17:58:42Z
Receptionist
  • San Diego, CA
  • remote
  • Temporary / Contract
  • 21.00 - 23.00 USD / Hourly
  • <p>Robert Half is partnering with a mission-driven nonprofit organization seeking a friendly and organized <strong>Receptionist</strong> to serve as the first point of contact for visitors, clients, and community members. This role is ideal for someone who enjoys providing exceptional customer service, supporting daily office operations, and contributing to an organization focused on making a positive impact.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome visitors, clients, and guests with a warm and professional demeanor.</li><li>Answer and route incoming phone calls while providing excellent customer service.</li><li>Manage the front desk and maintain a welcoming, organized reception area.</li><li>Respond to general inquiries and direct individuals to the appropriate departments or resources.</li><li>Coordinate visitor sign-in procedures and maintain front desk records.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Schedule appointments, assist with calendars, and coordinate meeting logistics.</li><li>Provide administrative support including data entry, scanning, filing, and document preparation.</li><li>Maintain accurate records and update databases as needed.</li><li>Assist with office supply management and general office organization.</li><li>Support nonprofit programs, events, and administrative projects as needed.</li><li>Handle confidential client and organizational information with professionalism and discretion.</li></ul><p><br></p>
  • 2026-07-27T23:04:42Z
Bilingual Spanish Call Center Representative
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Role</strong></p><p>Robert Half is seeking a Bilingual Customer Experience Specialist for our client, a respected nonprofit organization dedicated to making a positive impact in the community. This is an excellent opportunity for someone who is passionate about helping others, enjoys providing exceptional customer service, and wants to build a career with a mission-driven organization.</p><p><br></p><p>This position is <strong>fully onsite for the first six months</strong> to support training and collaboration. Upon successful completion of the onboarding period, the schedule transitions to a <strong>hybrid model of three remote days and two onsite days per week</strong>.</p><p>Previous experience in a <strong>nonprofit organization, contact center, or high-volume customer service environment</strong> is strongly preferred.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing compassionate, professional, and accurate assistance to clients and community members.</li><li>Listen carefully to each individual's needs and provide information, referrals, and guidance on available programs, services, and community resources.</li><li>Accurately document client interactions and maintain detailed records using CRM and web-based systems.</li><li>Collaborate with internal departments to ensure timely resolution of client questions and service requests.</li><li>Deliver an exceptional customer experience across phone, email, and other communication channels while maintaining empathy and professionalism.</li><li>Navigate multiple computer systems simultaneously to research information, update records, and track client activity.</li><li>Assist with questions related to eligibility, benefits, available services, and general program information.</li><li>Stay current on organizational programs, policies, and community resources to provide accurate information and support.</li></ul><p><br></p>
  • 2026-07-27T22:48:50Z
Bilingual Call Center Agent
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a Bilingual Spanish Call Center Agent to support a mission-driven non-profit organization serving the community. This contract-to-permanent opportunity is ideal for someone who brings empathy, strong attention to detail, and strong communication skills to every interaction. In this role, you will help connect individuals with appropriate information and support while contributing to a responsive, service-focused call center environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and messages, assess each inquiry, and provide clear information, guidance, or referrals based on individual needs.</p><p>• Record client interactions thoroughly and in a timely manner within web-based platforms and customer tracking systems.</p><p>• Stay informed on current programs, community resources, and service offerings to ensure accurate assistance is provided.</p><p>• Work closely with colleagues and cross-functional teams to resolve concerns and deliver coordinated support.</p><p>• Maintain a detail-oriented and compassionate approach across phone, chat, and written communications.</p><p>• Use CRM, call center, and office software tools to manage requests efficiently and support daily operations.</p><p>• Assist with customer questions related to services, benefits, or billing while ensuring a high standard of accuracy and care.</p>
  • 2026-07-29T21:48:49Z
Spanish Call Center Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>Make a Difference in Your Community</strong></p><p>Are you passionate about helping others and looking for a career where your work truly matters? We are partnering with a respected nonprofit organization seeking compassionate, bilingual Spanish-speaking Customer Service Representatives to support individuals and families by connecting them with valuable community resources. This position is standard business hours and contract to hire after 6 months. There is the opportunity to work hybrid after six months if you are preforming up to company standards. </p><p>This is an opportunity to make a meaningful impact every day while working with a mission-driven team dedicated to improving lives.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Assist callers by providing information, guidance, and referrals to community resources.</li><li>Deliver exceptional customer service with empathy, professionalism, and patience.</li><li>Document interactions accurately while maintaining confidentiality.</li><li>Handle a high volume of inbound calls in a fast-paced environment.</li><li>Build trust with callers and provide support during challenging situations.</li><li>Collaborate with team members to ensure clients receive the assistance they need.</li></ul><p><br></p>
  • 2026-07-27T22:48:50Z
Bilingual Call Center Agent
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a compassionate Bilingual Call Center Agent to support community members through a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who brings strong call center experience, values service-focused communication, and can guide individuals to the right programs and resources. In this role, you will serve as a key point of contact, helping ensure each interaction is handled with empathy, accuracy, and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and messages from clients, offering clear guidance, helpful information, and appropriate service referrals based on individual needs.</p><p>• Record client interactions promptly and thoroughly within web-based platforms to maintain accurate case and service documentation.</p><p>• Stay informed on available programs, eligibility details, and community resources to provide reliable and current support.</p><p>• Work closely with internal departments and support teams to coordinate responses and resolve client concerns efficiently.</p><p>• Deliver a consistently high level of customer care across phone and digital communications while maintaining professionalism and empathy.</p><p>• Use call center and customer management tools to track conversations, manage inquiries, and support timely follow-up.</p><p>• Assist with benefit- and billing-related questions by clarifying processes and directing clients to the proper resources when needed.</p>
  • 2026-07-31T17:08:49Z
Customer Care Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>Bilingual Spanish Contact Center Specialist</strong></p><p><strong>Turn Your Customer Service Skills Into a Purpose-Driven Career</strong></p><p>Every phone call has the power to change someone's day; and sometimes, their life.</p><p>We're partnering with a nonprofit organization that serves individuals and families throughout the community. As a <strong>Bilingual Spanish Contact Center Specialist</strong>, you'll be the first point of contact for people seeking support, resources, and hope. If you thrive in customer service and want your work to have a meaningful impact, this is the opportunity for you.</p><p><strong>What You'll Be Doing</strong></p><ul><li>Answer inbound calls from English- and Spanish-speaking individuals seeking assistance.</li><li>Listen with empathy and provide accurate information, guidance, and referrals.</li><li>Build positive relationships with callers while delivering exceptional service.</li><li>Document conversations thoroughly and accurately.</li><li>Work alongside a collaborative team committed to serving the community.</li></ul><p><br></p>
  • 2026-07-27T22:48:50Z
Bilingual Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a compassionate Bilingual Spanish Customer Service Representative to join a mission-driven non-profit team in California. This contract opportunity is ideal for someone who enjoys guiding people to helpful services, resolving inquiries with care, and creating positive experiences through every interaction. In this role, you will serve as a key point of contact for community members, maintain accurate records in digital platforms, and support a high standard of responsive service in a fast-paced call center environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and messages, assess each request, and provide clear guidance, support, or appropriate community resource referrals.</p><p>• Record client conversations and service outcomes thoroughly in web-based systems to ensure accurate and timely documentation.</p><p>• Stay informed on programs, eligibility details, and available support options so information shared with clients remains current and reliable.</p><p>• Partner with colleagues and internal departments to coordinate next steps and help resolve client needs efficiently.</p><p>• Deliver attentive, empathetic service across phone and digital communication channels while maintaining service quality standards.</p><p>• Use CRM, call center, and related computer applications to track interactions, update records, and support daily workflow needs.</p><p>• Assist with questions related to services, benefits, billing, or general support by identifying the most effective response or escalation path.</p>
  • 2026-07-31T23:08:53Z
Customer Service Representative
  • Lemon Grove, CA
  • onsite
  • Temporary / Contract
  • 20.00 - 23.00 USD / Hourly
  • <p>Our client is seeking a friendly, dependable, and customer-focused Customer Service Representative to join their team in San Diego, CA. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is committed to delivering exceptional service. The ideal candidate has strong communication skills, a positive attitude, and the ability to resolve customer concerns efficiently and professionally.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, chat, and other communication channels in a timely and professional manner.</li><li>Resolve customer questions and concerns while providing an outstanding customer experience.</li><li>Process orders, returns, account updates, and other customer transactions accurately.</li><li>Document customer interactions and maintain accurate records in the company's CRM system.</li><li>Research and resolve customer issues by collaborating with internal departments.</li><li>Provide product and service information while identifying customer needs.</li><li>Follow up with customers to ensure issues have been resolved and expectations have been met.</li><li>Meet or exceed established productivity, quality, and customer satisfaction goals.</li><li>Assist with administrative tasks and special projects as assigned.</li></ul><p><br></p>
  • 2026-07-31T21:13:54Z
Bilingual Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a compassionate Bilingual Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract opportunity is ideal for someone who thrives in a high-volume call center setting and is motivated by helping individuals access important services and support. In this role, you will serve as a key point of contact for inbound inquiries, deliver accurate guidance, and help ensure each interaction reflects empathy and care.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and respond to questions by providing clear information, appropriate referrals, and timely assistance based on individual needs.</p><p>• Record client interactions thoroughly and promptly within web-based platforms and CRM systems to maintain accurate case details and service history.</p><p>• Stay informed on community programs, organizational offerings, and available resources so guidance provided remains current and reliable.</p><p>• Work closely with internal departments and support teams to coordinate solutions and help resolve client concerns effectively.</p><p>• Deliver a respectful and service-focused experience across phone and digital communication channels.</p><p>• Use call center and business systems such as Avaya CMS, Epic, and other computer-based tools to manage inquiries and track activity.</p><p>• Assist with customer issues related to benefits, billing, and general service questions while maintaining attention to detail and accuracy.</p>
  • 2026-07-31T17:05:40Z
Bilingual Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a compassionate Bilingual Customer Service Representative to join a mission-driven non-profit team in San Diego, California. This contract opportunity with potential for a permanent role is ideal for someone who values meaningful community impact and enjoys helping people access important services through a fast-paced call center environment. In this role, you will serve as a trusted first point of contact, providing clear guidance, thoughtful support, and accurate documentation for every interaction. The position offers the chance to build your customer service career while contributing to an organization focused on strengthening lives and communities.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and messages with professionalism, identifying each caller’s needs and offering accurate information, support, or appropriate community referrals.</p><p>• Record client conversations and service details in web-based platforms promptly and thoroughly to maintain reliable case information.</p><p>• Stay informed about programs, eligibility guidelines, and available resources so you can provide current and helpful direction to clients.</p><p>• Work closely with colleagues and partner teams to coordinate solutions and help resolve client concerns efficiently.</p><p>• Deliver respectful, empathetic service across phone and digital channels while maintaining strong quality standards in every interaction.</p><p>• Use call center and customer management tools to track inquiries, monitor follow-up needs, and support a smooth client experience.</p>
  • 2026-07-31T17:08:49Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p><strong>About the Opportunity</strong></p><p>Robert Half is partnering with a <strong>mission-driven nonprofit organization</strong> seeking a <strong>Customer Experience Specialist</strong> to join their growing team. This opportunity is ideal for someone who is passionate about making a difference, enjoys connecting with people, and takes pride in delivering exceptional service to individuals in need.</p><p><br></p><p>The position is <strong>onsite during the first six months</strong> to ensure a successful training and onboarding experience. After that, employees transition to a <strong>hybrid schedule of three days remote and two days onsite each week</strong>.</p><p>Candidates with previous experience supporting a <strong>nonprofit organization, contact center, or customer service team</strong> are encouraged to apply.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for clients by answering a high volume of inbound calls and providing timely, compassionate support.</li><li>Help individuals navigate available programs, services, and community resources while identifying the most appropriate solutions for their needs.</li><li>Maintain accurate documentation of all customer interactions using CRM and case management systems.</li><li>Coordinate with internal departments to ensure clients receive prompt follow-up and appropriate assistance.</li><li>Deliver a positive and empathetic customer experience across phone, email, and other communication channels.</li><li>Research and resolve questions regarding services, eligibility, benefits, and general program information.</li><li>Utilize multiple systems simultaneously while maintaining accuracy, efficiency, and attention to detail.</li><li>Remain knowledgeable about organizational programs and community resources to provide reliable information and referrals.</li></ul><p><br></p>
  • 2026-07-27T22:48:50Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 18.00 - 21.00 USD / Hourly
  • <p>Our client is seeking a friendly, customer-focused, and dependable Customer Service Representative to join their team in San Diego, CA. This is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and is committed to providing exceptional customer service. The ideal candidate has strong communication skills, excellent problem-solving abilities, and a positive attitude.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and other communication channels in a professional and timely manner.</li><li>Resolve customer concerns by identifying solutions and ensuring a positive customer experience.</li><li>Process orders, returns, and account updates accurately.</li><li>Document customer interactions and maintain accurate records in the company's CRM system.</li><li>Collaborate with internal departments to resolve customer issues and fulfill requests.</li><li>Provide product and service information while educating customers on available solutions.</li><li>Follow up with customers to ensure questions and concerns have been resolved.</li><li>Meet established productivity, quality, and customer satisfaction goals.</li><li>Perform additional administrative and customer support duties as assigned.</li></ul><p><br></p>
  • 2026-07-29T22:43:46Z
Bilingual Spanish Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p><strong>About the Role</strong></p><p><br></p><p>Robert Half is partnering with a respected <strong>nonprofit organization</strong> to hire a <strong>Bilingual Spanish Customer Experience Specialist</strong> who is passionate about serving the community and helping individuals access meaningful resources and support. This role is perfect for someone who enjoys building connections, solving problems, and creating positive experiences for people during important moments.</p><p><br></p><p>New team members will work <strong>onsite for the first six months</strong> to complete training and become fully integrated with the team. Following the onboarding period, the position transitions to a <strong>hybrid schedule of three remote days and two onsite days per week</strong>.</p><p>Individuals with prior experience in a <strong>nonprofit, community-based organization, call center, or customer support environment</strong> are highly encouraged to apply.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a trusted resource for community members by responding to inbound calls and providing accurate information with professionalism and empathy.</li><li>Assess each caller's needs and connect them with appropriate programs, services, and community resources.</li><li>Document interactions thoroughly in CRM and case management systems while maintaining confidentiality and accuracy.</li><li>Build positive relationships with clients by providing attentive, respectful, and solutions-focused service.</li><li>Collaborate with internal teams to coordinate services and ensure client needs are addressed efficiently.</li><li>Manage multiple systems simultaneously to research information, update records, and track service requests.</li><li>Stay informed on organizational programs, eligibility requirements, and community resources to deliver accurate guidance.</li><li>Meet quality and productivity expectations while maintaining a compassionate, client-centered approach.</li></ul><p><br></p><p><br></p>
  • 2026-07-27T22:48:50Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 19.00 - 22.00 USD / Hourly
  • <p>Our client in the nonprofit industry is seeking a <strong>Spanish-Speaking Customer Service Representative</strong> to join their team. This role is ideal for a compassionate, service-oriented professional who is passionate about supporting diverse communities and delivering excellent customer care. The Customer Service Representative will serve as a key point of contact for Spanish- and English-speaking individuals, providing information, resolving inquiries, and ensuring a positive experience with the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to Spanish- and English-speaking clients, donors, members, or community stakeholders</li><li>Respond to inbound calls, emails, and other inquiries in a timely and professional manner</li><li>Assist individuals with questions regarding programs, services, resources, and general support</li><li>Accurately document interactions, updates, and service requests in internal systems</li><li>Resolve routine issues and escalate more complex concerns as needed</li><li>Maintain confidentiality and handle sensitive information with professionalism and discretion</li><li>Support administrative and operational tasks as assigned</li><li>Collaborate with internal departments to ensure timely follow-up and effective service delivery</li></ul><p><br></p>
  • 2026-08-04T17:43:50Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 18.50 - 21.00 USD / Hourly
  • <p>Robert Half is seeking a dedicated and customer-focused <strong>Customer Service Representative</strong> to join a fast-paced and growing organization. In this role, you will serve as the primary point of contact for customers, providing timely and accurate support while delivering an exceptional service experience. The ideal candidate is a strong communicator, detail-oriented, and skilled at resolving issues with professionalism and empathy.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer issues related to orders, billing, account information, products, or services</li><li>Maintain accurate customer records and document interactions in the appropriate systems</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Process orders, returns, exchanges, and service requests</li><li>Provide product and service information to customers</li><li>Follow up on open cases to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal teams to support customer needs and improve service delivery</li><li>Meet established performance metrics for response time, quality, and customer satisfaction</li></ul><p><br></p>
  • 2026-08-04T17:43:50Z
Bilingual Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a Bilingual Spanish Customer Experience Specialist to support a mission-driven non-profit organization serving the community. This contract opportunity with permanent potential is ideal for someone who brings empathy, professionalism, and strong communication skills to every interaction. In this role, you will help connect individuals with important services, provide timely support through a high-volume contact environment, and contribute to a positive client experience.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and inquiries with professionalism, offering clear guidance, support, and appropriate service direction based on each person’s needs.</p><p>• Record client conversations and outcomes thoroughly in web-based platforms to ensure accurate and timely case documentation.</p><p>• Stay informed on community programs, internal services, and referral options so information shared with clients remains current and reliable.</p><p>• Work closely with colleagues and partner teams to address concerns, coordinate follow-up, and support effective service delivery.</p><p>• Deliver a respectful and responsive customer experience across phone and digital communication channels.</p><p>• Use CRM, call center, and related software tools to manage interactions, track requests, and maintain organized records.</p><p>• Assist callers with questions related to benefits, billing, and general service access while maintaining confidentiality and accuracy.</p>
  • 2026-08-04T17:38:47Z
Litigation Legal Assistant 7.5 hour day
  • Irvine, CA
  • onsite
  • Permanent / Full Time
  • 85000.00 - 100000.00 USD / Yearly
  • <p><strong>National Commercial Litigation Firm Seeks Legal Assistant Secretary</strong></p><p><br></p><p><strong>About Firm & Position:</strong></p><p>A nationally recognized construction-focused law firm with multiple U.S. offices is seeking a <strong>Legal Assistant </strong> to join its Irvine office. This firm represents major developers, contractors, and global corporations on complex domestic and international matters. </p><p><br></p><p>This <strong>Legal Assistant </strong> role supports a 3:1 desk in a fully onsite environment and is ideal for someone who thrives in a fast-paced litigation setting with consistent court filings and high-level attorney support.</p><p><br></p><p><strong>Legal Secretary Responsibilities:</strong></p><p> • Prepare, revise, and format pleadings, arbitration briefs, discovery, and legal correspondence, including Tables of Contents and Tables of Authorities</p><p> • Handle state and federal court e-filing</p><p> • Manage attorney calendars, including court deadlines, hearings, depositions, and case milestones</p><p> • Input attorney time entries and assist with billing, invoices, and expense reports</p><p> • Communicate with opposing counsel, courts, mediators, experts, and vendors as needed</p><p> • Utilize document management systems (e.g., iManage/FileSite) and firm templates for efficient workflow</p><p> • Support a litigation desk with approximately 3–4 court filings per week, including ~30% federal filings</p><p><br></p><p><strong>Hours:</strong></p><p> 37.5-hour workweek (8:30 AM – 5:00 PM)</p><p><br></p><p><strong>Perks:</strong></p><p> • 37.5-hour workweek (rare for litigation roles)</p><p> • Exposure to sophisticated construction litigation matters</p><p> • Stable, nationally recognized firm with strong reputation in its niche practice area</p><p> • Collaborative office environment with consistent workflow</p><p><br></p><p><strong>Salary:</strong></p><p>$85,000- $100,000 (DOE) </p><p><br></p><p><strong>Benefits:</strong></p><p> • Medical, dental, and vision benefits (effective first of the month following hire)</p><p> • 401(k) eligibility after 6 months (quarterly entry)</p><p> • Profit sharing eligibility after 1 year</p><p> • 19 days PTO to start + paid holidays</p><p> • Annual discretionary bonuses (typically paid in December)</p><p> • Paid parking</p><p> • Semi-monthly payroll (15th and last day of the month)</p><p><br></p><p>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]</p>
  • 2026-07-24T17:58:49Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 18.00 - 21.00 USD / Hourly
  • <p>Our client is seeking a personable and detail-oriented Customer Service Representative for a contract-to-permanent opportunity in San Diego, CA. This role is ideal for a professional who enjoys helping customers, resolving issues, and providing outstanding service in a fast-paced environment. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and chat. </li><li>Provide accurate information regarding products, services, orders, and account details. </li><li>Resolve customer concerns efficiently while maintaining a high level of professionalism. </li><li>Document interactions, updates, and resolutions in company systems. </li><li>Process orders, returns, and service requests as needed. </li><li>Escalate complex issues to the appropriate department for resolution. </li><li>Maintain strong product and service knowledge to support customer needs. </li><li>Support team goals related to service quality, response times, and customer satisfaction. </li></ul>
  • 2026-07-31T21:13:54Z
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