<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half (Technology Solutions) is searching for an IT Systems Analyst II with expertise in the administration and support of O365, Citrix, Active Directory and TCP/IP protocols and more. If this sounds like your background, than this IT Systems Analyst role is for you! For this opportunity, you will work near the Orange County, CA area.</p>
<p>Our client, a respected nonprofit organization, is seeking a personable and efficient Front Desk Coordinator to serve as the first point of contact for visitors, donors, and staff. This position is ideal for individuals who thrive in a mission-driven environment and are committed to providing outstanding customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and answer incoming calls in a friendly, professional manner.</li><li>Direct guests to appropriate staff and departments, and respond to general inquiries about the organization.</li><li>Manage calendars, schedule appointments, and support meeting logistics.</li><li>Maintain a tidy and welcoming front desk area; oversee visitor logs and security protocols.</li><li>Assist with mail distribution, office supply orders, and general administrative support.</li><li>Help coordinate special events and projects as assigned by management.</li></ul><p><br></p>
We are looking for a skilled Database Analyst to join our team on a contract basis in Vista, California. In this role, you will play a key part in managing, analyzing, and reporting healthcare data while supporting technical and application needs across various locations. This position requires advanced expertise in database technologies and a strong commitment to delivering timely and detail-oriented solutions.<br><br>Responsibilities:<br>• Export and manage database content using advanced tools and processes, ensuring data accuracy and reliability.<br>• Provide technical and application support to multiple locations, addressing issues promptly and with attention to detail.<br>• Collaborate with teams to identify data requirements and create detailed report specifications.<br>• Prepare statistical and narrative reports, as well as visual data presentations, for internal and external stakeholders.<br>• Develop analytics and strategies based on healthcare data to drive informed decision-making.<br>• Analyze and interpret complex health plan data, identifying trends and translating them into actionable insights.<br>• Communicate user needs and requests effectively to management.<br>• Assist clinic and IT staff by resolving issues submitted via the IT Help Desk.<br>• Participate in development activities, including workshops and educational programs, to enhance skills.<br>• Ensure alignment with the organization's mission, vision, and values through your work.
<p>We are seeking a detail-oriented and technically skilled professional to join our client's team as a Database Analyst. In this role, you will play a key part in supporting clinical and provider units by leading the end-to-end report generation process—including requirements analysis, development, and deployment—with a primary focus on exporting and managing databases using SQL.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the full report generation process, emphasizing analysis, development, documentation, and deployment—with a strong focus on exporting databases using SQL.</li><li>Provide technical and application support for all locations, including managing and exporting databases via SQL for reporting and analytics.</li><li>Generate and compile reports by exporting and manipulating data with SQL Server tools and platforms like Power BI and Crystal Reports.</li><li>Collaborate with stakeholders to define data requirements, ensuring accurate SQL database exports and data extraction for statistical, narrative, and graphical reporting.</li><li>Troubleshoot database export issues and support users via the IT Help Desk, continuously improving processes and maintaining organizational standards.</li></ul>
<p><strong>Overview:</strong></p><p> Our client, a mission-driven nonprofit organization, is seeking a professional and friendly Front Desk Coordinator to serve as the first point of contact for staff, visitors, and stakeholders. This individual will provide exceptional administrative support, manage front desk operations, and ensure a welcoming environment that reflects the organization’s values. The ideal candidate is highly organized, customer-service oriented, and able to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and staff in a professional and courteous manner.</li><li>Answer, screen, and route incoming calls and emails accurately and efficiently.</li><li>Manage scheduling and calendar coordination for staff and conference rooms.</li><li>Maintain front desk area, ensuring it is organized, presentable, and fully stocked.</li><li>Handle mail, deliveries, and packages, including logging and distribution.</li><li>Support administrative tasks such as data entry, filing, and report preparation.</li><li>Collaborate with internal teams to support office operations and events.</li><li>Ensure confidentiality of sensitive information and maintain compliance with organizational policies.</li></ul><p><br></p>
<p>Robert Half’s client, a well-established construction company in San Diego, is seeking a personable and highly organized<strong> Receptionist</strong> to support daily office operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys being the first point of contact, and delivers exceptional customer service with professionalism.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact at the front desk, greeting visitors, clients, and vendors with a professional and friendly demeanor.</li><li>Manage a multi-line phone system, directing calls and messages efficiently.</li><li>Maintain the lobby and reception area to ensure a clean, welcoming environment.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Support administrative tasks including filing, data entry, scanning, and maintaining office supplies.</li><li>Assist project managers, superintendents, and office staff with general administrative needs.</li><li>Coordinate meeting room schedules and prepare materials as needed.</li><li>Uphold confidentiality and maintain security protocols for visitor check-ins and site access.</li></ul><p><br></p>
<p>Join our non-profit team as a Call Center Agent and help drive exceptional customer service experiences. As part of our customer support function, you’ll play a vital role in addressing caller inquiries, resolving issues, and contributing to overall customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls with professionalism and efficiency</li><li>Resolve customer questions, complaints, or service requests.</li><li>Document call information and maintain accurate records.</li><li>Collaborate with team members to ensure seamless operations.</li><li>Uphold data privacy and security standards within all interactions.</li><li>Leverage call center technologies to improve time to resolution and enhance customer experiences </li></ul><p><br></p>
We are looking for an organized and success-driven Event Assistant to support various functions during a large-scale event in San Diego, California. This contract position involves assisting attendees, managing exhibit hall operations, and providing excellent customer service throughout the event. If you are detail-oriented and enjoy working in a fast-paced environment, this role is an excellent opportunity to showcase your skills.<br><br>Responsibilities:<br>• Provide guidance and assistance to event attendees by answering questions and directing them to appropriate areas.<br>• Oversee exhibit hall operations to ensure smooth transitions and continuous coverage during overlapping shifts.<br>• Support registration desk operations by helping attendees check in and addressing inquiries efficiently.<br>• Collaborate with team members to ensure seamless coordination across different event roles and shifts.<br>• Monitor schedules and breaks to maintain consistent staffing coverage throughout the event.<br>• Respond to inbound and outbound calls, resolving attendee concerns or providing additional information as needed.<br>• Assist in maintaining a positive and welcoming atmosphere for all attendees and participants.<br>• Ensure all event materials and signage are appropriately displayed across designated areas.<br>• Address any logistical challenges promptly to maintain a smooth event experience.<br>• Uphold high standards of customer service to enhance attendee satisfaction.
<p><strong>Overview:</strong></p><p> Our client, a growing construction company based in Poway, is seeking an organized and professional Receptionist to manage day-to-day office operations and serve as the first point of contact for staff, clients, and vendors. This individual will play a critical role in supporting project teams, handling administrative tasks, and ensuring smooth office operations. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is detail-oriented.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a professional and welcoming manner.</li><li>Answer, screen, and route incoming phone calls and emails efficiently.</li><li>Manage scheduling for staff, project meetings, and conference rooms.</li><li>Maintain office organization, including supply inventory, mail, and deliveries.</li><li>Assist with administrative tasks such as data entry, filing, and document preparation.</li><li>Support project teams with reporting, document tracking, and coordination as needed.</li><li>Maintain confidentiality of sensitive company information and ensure compliance with company policies.</li></ul><p><br></p>
<p><strong>📞 Bilingual Call Center / Social Services Resource Agent</strong></p><p> <strong>Non-Profit Organization – Contract to Hire</strong></p><p> <strong>Start: Early 2026 | Fully Onsite to Start | Hybrid Available Once Hired Permanently</strong></p><p>We are partnering with a local non-profit dedicated to supporting individuals and families in need. We are seeking <strong>compassionate, patient, and service-driven individuals</strong> who want a long-term opportunity in social services and genuinely enjoy helping people.</p><p>This is a <strong>contract-to-hire</strong> role with the opportunity to transition into a permanent position. Once permanent, employees may shift into a <strong>hybrid schedule</strong> based on performance and program needs.</p><p><br></p><p><strong>📌 Position Overview</strong></p><p>You will handle high-volume inbound calls from community members seeking assistance across a wide range of basic-need and support services. You’ll provide information, referrals, and guidance while ensuring every caller feels supported and understood. This is an excellent role for someone who is resourceful, empathetic, and passionate about helping vulnerable populations.</p><p><br></p><p><strong>📌 Key Responsibilities</strong></p><ul><li>Assist callers looking for <strong>emergency or temporary shelter</strong>, including situations involving safety concerns or housing instability.</li><li>Provide information on <strong>longer-term housing programs</strong>, affordability options, and rental support resources.</li><li>Offer general guidance related to <strong>tenant questions, rights, and navigating housing challenges</strong>.</li><li>Support callers seeking <strong>medical or mental health services</strong>, low-cost clinics, and general wellness programs.</li><li>Provide information on <strong>crisis support</strong>, counseling options, and public health resources.</li><li>Guide callers through <strong>community assistance programs</strong> for utility discounts, bill help, or energy-saving upgrades.</li><li>Explain available programs for households with <strong>medical or financial hardships</strong> needing additional support.</li><li>Document calls clearly and accurately while following established protocols.</li></ul><p><br></p><p><br></p>
<p><strong>About the Role:</strong></p><p> We’re seeking compassionate, bilingual (English/Spanish) Call Center Representatives who are passionate about helping others and want to build a career in social services. In this role, you will be the first point of contact for individuals in need of resources, support, and guidance. You’ll provide high-quality customer service while helping connect community members to essential programs.</p><p><br></p><p>This role is a contract to hire position after approximately 6 months and can be hybrid after going permanent! </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer a high volume of incoming calls with professionalism, empathy, and patience.</li><li>Provide accurate information about programs, services, and resources.</li><li>Navigate and update two CRM systems to document cases and track interactions.</li><li>Assist callers in both English and Spanish.</li><li>Follow call scripts, guidelines, and compliance procedures.</li><li>Collaborate with internal teams to ensure callers receive proper support.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
<p>Our non-profit client in San Diego is seeking a compassionate and detail-oriented Customer Service Representative to join their call center team. This position focuses on delivering outstanding support to individuals while furthering the organization’s mission to make a positive impact in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls and provide support, information, and assistance to clients and donors</li><li>Handle inquiries with empathy and professionalism, ensuring strong customer satisfaction</li><li>Assist with updating records, processing requests, and documenting interactions accurately</li><li>Resolve issues efficiently while adhering to organizational policies and procedures</li><li>Maintain confidentiality of client and organizational information</li><li>Support outreach activities and assist with special projects as assigned</li><li>Collaborate with team members to meet department service goals</li></ul><p><br></p>
<p>A thriving veterinary clinic in Valley Center is seeking a compassionate and highly organized <strong>Office Manager</strong> to oversee administrative operations, support veterinary staff, and ensure exceptional experiences for pet owners. This is a leadership role requiring strong communication, team coordination, and the ability to maintain a structured yet warm environment.</p><p><br></p><p><strong>About the Role:</strong></p><p> The Office Manager will supervise front office staff, manage scheduling, oversee billing and client records, and ensure that the front and back office operations run seamlessly. You’ll work closely with veterinarians, technicians, and customer service staff to support a busy clinic that sees a high volume of daily appointments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee daily office operations, ensuring efficiency and exceptional client service</li><li>Manage front desk staff, including scheduling, training, and performance support</li><li>Oversee appointment scheduling, medical record accuracy, and client communications</li><li>Maintain inventory of office and clinic supplies; coordinate vendor and service relationships</li><li>Support billing, invoicing, and payment processing</li><li>Develop and implement procedures for improved workflow and customer experience</li><li>Assist veterinarians with administrative needs and ensure compliance with clinic protocols</li><li>Handle escalated client issues with empathy and professionalism</li></ul>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>Robert Half is partnering with a mission-driven nonprofit organization in San Diego to hire a <strong>Front Desk Coordinator</strong>. This role is perfect for someone who is passionate about serving the community, enjoys being the first point of contact, and excels in a warm, service-oriented environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Welcome clients, visitors, volunteers, and donors with a friendly and professional demeanor.</li><li>Manage a multi-line phone system, direct inquiries, and provide accurate program information.</li><li>Support client intake processes, including completing forms, verifying documents, and entering data into internal systems.</li><li>Maintain a clean and organized reception area to foster a welcoming environment for all individuals.</li><li>Coordinate appointment schedules, meeting room reservations, and front office calendars.</li><li>Assist with administrative tasks such as copying, scanning, filing, and preparing materials for staff and programs.</li><li>Handle incoming/outgoing mail and support donation drop-offs as needed.</li><li>Uphold confidentiality, sensitivity, and empathy when interacting with vulnerable populations.</li></ul><p><br></p>
<p>Join our dedicated team as a Customer Service Representative, supporting the mission and values of our nonprofit organization. In this role, you will make a direct impact by assisting those we serve and helping us achieve our organizational goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming phone calls and emails from clients, donors, and community members with professionalism and empathy.</li><li>Provide accurate information regarding programs, services, and resources.</li><li>Respond to inquiries, resolve issues, and escalate calls as needed to appropriate teams.</li><li>Document all interactions in our CRM platform, maintaining detailed and confidential records.</li><li>Collaborate with other teams to ensure a seamless and supportive client experience.</li><li>Uphold the organization’s values of service, integrity, and inclusivity in every interaction.</li></ul><p><br></p>
<p>Our client in San Diego is looking for a detail-oriented and personable Customer Service Representative to join their team. The ideal candidate excels in fast-paced environments, communicates effectively, and is committed to delivering excellent service to clients and customers.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and in-person</li><li>Resolve issues promptly and professionally to ensure customer satisfaction</li><li>Accurately document interactions and update client records</li><li>Provide product, service, or account information as needed</li><li>Collaborate with team members to address challenging inquiries and requests</li><li>Assist with order processing, returns, and general administrative support</li><li>Support special projects and participate in training sessions as needed</li></ul><p><br></p>
<p>Join our non-profit team as a <strong>Bilingual Spanish</strong> Helpline Agent and help provide crucial support to our diverse community. In this role, your language skills and empathy will make a real difference in people’s lives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Actively respond to helpline calls, delivering support and guidance in Spanish and English.</li><li>Listen with compassion and communicate solutions to callers’ questions or concerns.</li><li>Refer callers to appropriate resources or escalate issues when needed.</li><li>Accurately document caller information in our system.</li><li>Maintain privacy and confidentiality at all times.</li><li>Collaborate with colleagues to continually improve helpline services.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and personable Part-Time Receptionist to join our team in San Diego, California. In this contract role, you will serve as the first point of contact for visitors and callers, ensuring smooth daily operations and providing excellent customer service. The ideal candidate will have strong organizational skills and a proactive approach to handling various administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Answer and direct incoming calls using a multi-line phone system.</p><p>• Welcome and assist guests upon arrival, providing a friendly and detail-oriented experience.</p><p>• Organize and schedule lunches and meetings as needed.</p><p>• Maintain accurate records and manage filing systems efficiently.</p><p>• Perform data entry tasks with attention to detail, ensuring accuracy.</p><p>• Handle email correspondence in a timely and detail-oriented manner.</p><p>• Coordinate and schedule appointments, ensuring effective time management.</p><p>• Support general office operations by managing supplies and keeping common areas tidy.</p><p>• Utilize Microsoft Office tools, including Excel, Word, and Outlook, to complete administrative tasks.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p>
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization to hire a <strong>Bilingual (Spanish/English) Customer Service Representative</strong>. This role is ideal for someone who is passionate about helping others, excels in communication, and thrives in a supportive, community-focused environment. You will play a key role in assisting clients, answering questions, and ensuring individuals receive the resources they need.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for clients and community members, providing support in both English and Spanish.</li><li>Respond to phone calls, emails, and walk-in inquiries with empathy and professionalism.</li><li>Provide information on programs, services, and eligibility requirements.</li><li>Assist clients with completing applications, forms, and navigating resources.</li><li>Maintain accurate documentation and update client records in the database.</li><li>Collaborate with internal teams to ensure seamless referrals and follow-up support.</li><li>Uphold the organization’s mission and commitment to providing equitable access to services.</li></ul><p><br></p>
<p>Join our team as a <strong>Bilingual Spanish</strong> Customer Experience Specialist! Bring your language skills and passion for service to a dynamic role, helping us deliver outstanding support to every customer and community member.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide personalized service to customers via phone, email, and chat, communicating fluently in both Spanish and English.</li><li>Resolve inquiries, troubleshoot issues, and answer questions about products or services.</li><li>Document all customer interactions promptly and accurately.</li><li>Collaborate with other team members to continuously improve the customer experience.</li><li>Uphold company standards for quality, integrity, and inclusivity.</li></ul><p><br></p>
We are looking for a dedicated Customer Success Specialist to join our team in Carlsbad, California. In this contract position, you will play a key role in ensuring our members have a seamless experience by addressing their inquiries and providing exceptional support. Your expertise in customer service and technology will be vital in resolving issues and maintaining accurate data.<br><br>Responsibilities:<br>• Develop a deep understanding of membership benefits, the organization’s dashboard, event attendees, and related activities.<br>• Respond promptly and effectively to member inquiries regarding event registration.<br>• Provide accurate and timely follow-up to resolve member questions or concerns.<br>• Ensure all data and information within the organization’s system are consistently updated and accurate.<br>• Offer on-site registration assistance during scheduled events.<br>• Diagnose and troubleshoot issues related to the organization's dashboard, resolving bugs and system errors.<br>• Report identified bugs to the technology team using the designated tracking tool and collaborate with developers to address concerns.
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
