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1 result for Help Desk in San Diego, CA
- San Diego, CA
- onsite
- Temporary
- 20 - 20 USD / Hourly
- <p><strong>About the Company</strong></p><p> Robert Half is partnering with a growing and dynamic organization seeking a detail-oriented and customer-focused <strong>Customer Support Specialist</strong> to join their team. This role is ideal for a service-driven professional who enjoys problem-solving, building relationships, and delivering high-quality support in a fast-paced environment.</p><p><br></p><p>Position Overview</p><p>The Customer Support Specialist will serve as a key point of contact for clients and internal stakeholders, ensuring inquiries are resolved efficiently and professionally. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive customer experience.</p><p>Key Responsibilities</p><ul><li>Respond to inbound customer inquiries via phone, email, and online platforms</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Troubleshoot and resolve customer concerns in a timely manner</li><li>Process orders, account updates, service requests, and documentation accurately</li><li>Maintain detailed records of customer interactions within CRM systems</li><li>Collaborate cross-functionally with operations, billing, and leadership teams</li><li>Monitor and follow up on open cases to ensure full resolution</li><li>Meet performance metrics related to response time, accuracy, and customer satisfaction</li></ul>
- 2026-02-27T00:00:00Z