<p>Robert Half is seeking a <strong>Dispatcher</strong> on behalf of our client to support their operations by managing schedules, coordinating logistics, and ensuring timely responses to service requests. This position is perfect for an organized professional who thrives in a fast-paced environment where every decision makes an impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and schedule dispatch operations to ensure timely and efficient service delivery.</li><li>Communicate with drivers, field staff, or technicians to provide instructions, updates, and respond to any issues.</li><li>Use dispatch software and systems to track vehicles, deliveries, and service routes.</li><li>Manage incoming service calls, prioritize requests, and assign tasks based on urgency and availability.</li><li>Maintain detailed records of calls, schedules, and completed tasks, ensuring accuracy for reporting and compliance purposes.</li><li>Quickly address and resolve delays, emergencies, or changes in schedules to maintain smooth operations.</li><li>Provide excellent customer service by updating clients and stakeholders on the status of their requests.</li><li>Monitor equipment or fleet maintenance schedules and coordinate necessary repairs with the appropriate department.</li></ul><p><br></p>
<p>We are looking for a dedicated Dispatcher to join our team in Tustin, California. This contract position involves managing and coordinating vendor maintenance requests for occupied properties, ensuring all tasks are handled efficiently and professionally. The role offers a hybrid work schedule but required to be located in Orange County. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate and assign vendor work orders, ensuring timely follow-up and resolution.</p><p>• Communicate directly with residents to address maintenance requests and provide updates.</p><p>• Review and approve vendor bids within established limits, escalating concerns as needed.</p><p>• Generate and close purchase orders across multiple markets when required.</p><p>• Maintain clear communication with field offices regarding vendor-related maintenance for occupied homes.</p><p>• Summarize vendor proposals and issues for supervisor review.</p><p>• Ensure all vendor repairs are completed to the highest standard.</p><p>• Manage documentation and tracking of work orders within CRM and management systems.</p><p>• Handle inbound calls related to maintenance inquiries and dispatch tasks efficiently.</p>
We are looking for a skilled Dispatcher to join our team on a contract basis in Tustin, California. In this role, you will oversee maintenance coordination for occupied homes, including warranty management and vendor dispatch. This is a short-term opportunity, lasting two months, with a hybrid schedule combining remote and on-site work.<br><br>Responsibilities:<br>• Create and manage work orders and purchase orders using Yardi, ensuring timely execution and closure.<br>• Evaluate vendor reports to determine repair needs and assign tasks accordingly.<br>• Schedule and coordinate maintenance technicians or vendors to address resident requests and resolve issues.<br>• Monitor the progress of repairs and maintenance projects, providing updates to all stakeholders.<br>• Maintain accurate records of maintenance activities and communicate proactively with residents, vendors, and technicians.<br>• Review and approve invoices for purchase orders within assigned approval limits.<br>• Register and track warranties for maintenance equipment and newly built rental homes, ensuring adherence to warranty timelines.<br>• Manage warranty claims for Build-to-Rent communities, including coordinating repairs with builders and communicating with residents.<br>• Organize and maintain warranty databases, tracking expiration dates and ensuring proper documentation.<br>• Oversee the maintenance of community amenities in line with builder warranty policies.
