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5 results for Customer Service Representative Parttime in San Diego, CA

Customer Support Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 20 - 20 USD / Hourly
  • <p><strong>About the Company</strong></p><p> Robert Half is partnering with a growing and dynamic organization seeking a detail-oriented and customer-focused <strong>Customer Support Specialist</strong> to join their team. This role is ideal for a service-driven professional who enjoys problem-solving, building relationships, and delivering high-quality support in a fast-paced environment.</p><p><br></p><p>Position Overview</p><p>The Customer Support Specialist will serve as a key point of contact for clients and internal stakeholders, ensuring inquiries are resolved efficiently and professionally. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive customer experience.</p><p>Key Responsibilities</p><ul><li>Respond to inbound customer inquiries via phone, email, and online platforms</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Troubleshoot and resolve customer concerns in a timely manner</li><li>Process orders, account updates, service requests, and documentation accurately</li><li>Maintain detailed records of customer interactions within CRM systems</li><li>Collaborate cross-functionally with operations, billing, and leadership teams</li><li>Monitor and follow up on open cases to ensure full resolution</li><li>Meet performance metrics related to response time, accuracy, and customer satisfaction</li></ul>
  • 2026-02-27T00:00:00Z
Customer Support Specialist
  • Carlsbad, CA
  • onsite
  • Temporary
  • 22 - 27 USD / Hourly
  • <p>Robert Half is partnering with a fast-growing <strong>consumer products brand</strong> headquartered in <strong>Carlsbad</strong> to hire a personable, solution‑oriented <strong>Customer Support Specialist</strong>. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own daily <strong>customer communications</strong> via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage <strong>order entry</strong> and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with <strong>3PL/warehouse</strong>.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through <strong>product selection</strong>, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with <strong>Sales Ops</strong> and <strong>Accounting</strong> on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on <strong>SLAs</strong>, ticket volumes, and top customer pain points.</li><li>Contribute to <strong>knowledge base</strong> articles and help streamline macros, templates, and SOPs.</li></ul>
  • 2026-02-27T00:00:00Z
Bilingual Spanish Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 20 - 20 USD / Hourly
  • <p><strong>About the Company</strong></p><p> Robert Half is partnering with a growing organization seeking a customer-focused and bilingual <strong>Spanish-English Customer Service Representative</strong> to join their team. This is an excellent opportunity for a motivated professional who enjoys helping others, resolving inquiries, and working in a collaborative, fast-paced environment.</p><p><br></p><p>Position Overview</p><p>The Bilingual Customer Service Representative will serve as the primary point of contact for Spanish- and English-speaking customers. This individual will handle inbound and outbound communication, provide accurate information, resolve issues efficiently, and ensure a positive customer experience.</p><p>Key Responsibilities</p><ul><li>Respond to inbound calls, emails, and inquiries in both Spanish and English</li><li>Provide clear and accurate information regarding products, services, and policies</li><li>Resolve customer concerns professionally and escalate complex issues when necessary</li><li>Process orders, updates, payments, or service requests accurately</li><li>Document customer interactions in CRM or internal systems</li><li>Maintain strong knowledge of company products and services</li><li>Collaborate with internal departments to ensure timely resolution of customer needs</li><li>Meet performance metrics related to response time, quality, and customer satisfaction</li></ul>
  • 2026-02-27T00:00:00Z
Patient Services Representative - Healthcare
  • Escondido, CA
  • onsite
  • Temporary
  • 21 - 26 USD / Hourly
  • <p>Robert Half is hiring a compassionate, detail‑accurate <strong>Patient Services Representative</strong> for a well‑regarded <strong>multi‑site healthcare group</strong> serving <strong>Encinitas and Escondido</strong>. You’ll deliver top‑tier front‑desk service—greeting patients, verifying insurance, scheduling, and ensuring a smooth visit from check‑in to check‑out. If you enjoy helping people and keeping a medical office humming, this is a great fit.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide warm, professional <strong>front desk</strong> reception; verify IDs, insurance, and demographics.</li><li>Manage <strong>multi‑provider scheduling</strong>, referrals, prior auth coordination, and wait‑list optimization.</li><li>Handle <strong>check‑in/check‑out</strong>, copay collection, charges, and basic patient account questions.</li><li>Update EMR records, scan documents, and maintain HIPAA‑compliant files.</li><li>Coordinate with clinical teams to prioritize urgent adds, procedure prep, and follow‑ups.</li><li>Educate patients on portal use, pre‑visit instructions, and post‑care steps.</li><li>Resolve issues with empathy; escalate billing or clinical questions to the right team quickly.</li><li>Support daily close: batch reconciliation, end‑of‑day reports, and next‑day schedule accuracy.</li></ul>
  • 2026-02-27T00:00:00Z
Part Time Administrative Assistant
  • San Diego, CA
  • onsite
  • Temporary
  • 23 - 28 USD / Hourly
  • <p><strong>About the Opportunity</strong></p><p> Robert Half is partnering with a well-established investment firm seeking a highly organized and detail-oriented Part-Time Administrative Assistant. This role supports senior leadership and the broader operations team with day-to-day administrative functions. The ideal candidate is professional, discreet, and comfortable working in a fast-paced financial services environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to partners and investment professionals</li><li>Manage calendars, schedule meetings, and coordinate conference calls</li><li>Prepare and edit correspondence, reports, and presentations</li><li>Assist with document preparation, formatting, and filing (digital and physical)</li><li>Maintain client records and ensure accurate data entry in internal systems</li><li>Coordinate travel arrangements and expense reporting</li><li>Answer and direct incoming calls and emails in a professional manner</li><li>Support office operations, including supply management and vendor coordination</li><li>Assist with special projects and ad hoc administrative tasks as needed</li></ul><p><br></p>
  • 2026-02-23T00:00:00Z