We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. This Contract to permanent position offers an exciting opportunity to engage in meaningful customer interactions while supporting a company committed to improving safety in the workplace. The ideal candidate will bring a proactive approach to solving customer issues and a commitment to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and with great attention to detail.<br>• Utilize multiple internal systems to ensure accurate and efficient service delivery.<br>• Follow up with internal teams and customers to ensure that issues are resolved from start to finish.<br>• Provide timely feedback to management about potential service failures or customer concerns.<br>• Assist with order management, including new customer setups, shipping, and delivery tracking.<br>• Collaborate with cross-functional teams to troubleshoot and resolve customer issues effectively.<br>• Participate in special projects and initiatives as assigned by management.<br>• Handle data entry tasks with high attention to detail, ensuring accuracy in all records.<br>• Respond to customer correspondence, including emails and phone calls, in a timely and detail-focused manner.<br>• Work occasional mandatory overtime as requested by management.
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. This long-term contract position offers a hybrid work schedule, combining remote and in-office days. The ideal candidate will play a crucial role in managing rental applications, ensuring accuracy, and delivering exceptional service to both internal teams and customers.<br><br>Responsibilities:<br>• Process incoming rental applications with a high level of accuracy and attention to detail.<br>• Verify the completeness and correctness of application information.<br>• Update and maintain customer accounts in internal systems as required.<br>• Liaise with internal departments to address inquiries and resolve issues efficiently.<br>• Respond to customer questions and concerns through email, phone, and other communication channels.<br>• Schedule appointments and coordinate with applicants to ensure smooth processing.<br>• Handle data entry tasks to maintain organized and accurate records.<br>• Support weekend operations remotely when necessary, adhering to the established schedule.<br>• Assist in maintaining compliance with company policies and procedures throughout the application process.
<p>Are you a compassionate and detail-oriented professional with excellent communication skills in multiple languages? Join our team as a <strong>Bilingual Call Center Agent</strong> for a nonprofit organization where you can make a real difference by supporting our mission and connecting with people from diverse backgrounds.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer, screen, and direct incoming calls in a professional and friendly manner, ensuring a positive experience for every caller.</li><li>Provide support, guidance, and solutions to clients or community members in two or more languages (e.g., English and Spanish).</li><li>Accurately document all interactions and ensure data entry is handled with confidentiality and precision.</li><li>Collaborate with team members and departments to resolve inquiries or escalate urgent issues to appropriate personnel.</li><li>Educate callers about the nonprofit’s mission, events, programs, and services.</li><li>Maintain a thorough knowledge of the organization's resources and external partners to provide accurate referrals when necessary.</li><li>Handle sensitive or emotional conversations with empathy, patience, and professionalism.</li><li>Assist with occasional administrative or outreach tasks as needed.</li></ul><p><br></p>
<p>Are you a people-person who loves solving problems and making someone’s day a little easier? We’re looking for a <strong>Customer Service Representative</strong> to join our team and be the friendly voice that supports our customers every step of the way.</p><p>What You’ll Do:</p><ul><li>Serve as the first point of contact for customers via phone, email, or chat.</li><li>Listen, problem-solve, and provide clear solutions with a positive attitude.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Collaborate with internal teams to resolve customer concerns quickly.</li><li>Go the extra mile to ensure every customer feels valued and supported.</li></ul><p><br></p>
We are looking for a Bilingual Customer Experience Specialist to join our mission-driven team in San Diego, California. This Contract-to-Permanent position offers a unique opportunity to make a meaningful impact by connecting individuals with vital services and resources. If you are passionate about providing outstanding support and thrive in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to incoming inquiries via phone, chat, or other platforms, offering accurate information and support.<br>• Document all client interactions promptly and accurately using web-based systems.<br>• Maintain a comprehensive understanding of available services, programs, and resources to assist clients effectively.<br>• Collaborate closely with internal teams to address client needs and improve service delivery.<br>• Uphold high standards of customer service by delivering compassionate and detail-oriented communication.<br>• Utilize CRM and other computer programs to track and manage client information efficiently.<br>• Assist customers with benefit and billing inquiries while resolving issues in a timely manner.<br>• Translate and communicate effectively in both Spanish and English to ensure clarity and understanding.<br>• Adapt to new technologies and tools as required to enhance customer experience.<br>• Monitor call metrics and meet performance standards using tools like Avaya CMS.
<p> Robert Half is seeking a <strong>Bilingual Spanish Call Center Specialist</strong> to support a help-line for our client. This role is vital for providing consistent, empathetic, and efficient service to callers, ensuring their needs are met promptly and professionally.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide outstanding customer service to callers in both Spanish and English, maintaining professionalism and empathy at all times.</li><li>Assist inbound callers with inquiries, troubleshooting requests, and resolving issues according to defined protocols.</li><li>Accurately document interactions and maintain records in a help desk or call management system.</li><li>Deliver accurate information about services, policies, or procedures, tailoring responses to fit the needs of diverse callers.</li><li>Escalate complex issues or emergencies to appropriate personnel for further resolution.</li><li>Collaborate with team members across shifts to ensure seamless handoff and continuity of care for active cases.</li><li>Stay informed of updates or changes in company procedures to provide accurate, up-to-date information to callers.</li><li>Adhere to performance metrics, including response time, call quality, and issue resolution rates.</li></ul><p><br></p>
We are looking for a dedicated Administrative Assistant to join our team in Irvine, California. This Contract-to-permanent position offers an exciting opportunity to support our Commercial Fire Protection team with a blend of administrative and coordination responsibilities. The ideal candidate will excel at customer service, project coordination, and maintaining operational efficiency within a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate service and project activities, including scheduling work orders and monitoring their progress.<br>• Handle incoming customer calls related to service dispatching, scheduling, and general inquiries.<br>• Prepare detailed estimates and proposals to support the Operations and Business Development teams.<br>• Procure necessary parts and materials for service work orders to ensure timely completion.<br>• Create and dispatch work orders for planned maintenance and service tasks.<br>• Oversee monthly maintenance accounts, maintaining communication with contract customers and subcontractors.<br>• Monitor technician check-ins and check-outs in compliance with company safety policies, reporting any discrepancies.<br>• Develop and maintain customer satisfaction follow-up procedures, providing feedback to senior management.<br>• Generate reports to track service and project metrics effectively.<br>• Provide service quotes to customers in collaboration with the Service Supervisor.
<p>We are looking for a detail-oriented and friendly Receptionist to join our team in Carlsbad, California. In this Contract to permanent position, you will play a pivotal role in creating a welcoming environment for visitors and ensuring smooth day-to-day office operations. If you have strong organizational skills and enjoy engaging with people, this role offers an excellent opportunity to contribute to a dynamic workplace.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors with a warm and detail-oriented demeanor, ensuring a positive first impression.</p><p>• Maintain a clean and organized reception area to uphold a welcoming atmosphere.</p><p>• Manage appointment scheduling and oversee meeting room calendars to coordinate office activities.</p><p>• Receive, sort, and distribute incoming mail, packages, and other deliveries efficiently.</p><p>• Perform administrative tasks such as data entry, filing, scanning, and document preparation.</p><p>• Coordinate with building management and external vendors to address facility-related needs.</p><p>• Monitor office supplies inventory and place orders to ensure availability.</p><p>• Handle incoming calls using a multi-line phone system, providing accurate information and directing calls appropriately.</p><p><br></p><p>Requirements: </p><p>• Prior experience in receptionist duties, including answering multi-line phone systems.</p><p>• Strong ability to manage inbound calls and provide excellent customer service.</p><p>• Proficiency in administrative tasks such as data entry and document preparation.</p><p>• Excellent organizational skills and attention to detail.</p><p>• Ability to coordinate effectively with vendors and building management.</p><p>• Positive attitude with strong communication and interpersonal skills.</p><p><br></p>
<p>Are you a detail-oriented professional with excellent communication skills and a knack for problem-solving? Robert Half is seeking a dedicated Collections Specialist to join our dynamic healthcare client’s team. As a Collections Specialist, you will play a critical role in ensuring accounts receivable are accurate and properly managed, while maintaining positive relationships with customers and clients. This is an exciting opportunity for someone who thrives in fast-paced environments and enjoys delivering top-notch service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Follow up on overdue accounts and assist in resolving billing discrepancies in a timely and professional manner.</li><li>Utilize both inbound and outbound communication to collect outstanding balances while embodying empathy and professionalism.</li><li>Investigate and address payment disputes, misapplied payments, or other billing-related concerns to identify a resolution.</li><li>Maintain thorough records of all collection efforts and communications, updating the system with accurate and timely notes.</li><li>Partner with internal departments, such as billing or customer service, to ensure customer experience and account accuracy are priorities.</li><li>Assist with achieving financial targets by effectively reducing aged receivables in accordance with department policies.</li></ul><p><br></p>
We are looking for a dedicated Office Services Associate to join our team in Irvine, California. This contract position involves delivering exceptional office support services, including reprographics, mail handling, and hospitality tasks. The ideal candidate will bring strong organizational skills and a proactive attitude to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Perform reprographics and mail service tasks, ensuring all work adheres to established guidelines.<br>• Maintain organized logs for office services tasks, ensuring accuracy and completeness.<br>• Operate and troubleshoot office equipment, including copiers and scanners, and manage supplies such as paper and toner.<br>• Assist with conference room maintenance and office replenishment to ensure a tidy and functional workspace.<br>• Communicate effectively with supervisors and clients to address concerns and meet deadlines.<br>• Handle sensitive and confidential documents responsibly and securely.<br>• Conduct quality assurance checks on completed work to ensure high standards are met.<br>• Collaborate with team members to prioritize workflow and meet project deadlines.<br>• Lift and transport items weighing up to 50 pounds as part of daily responsibilities.<br>• Adhere to company policies and procedures while delivering services in a fast-paced environment.
<p>Robert Half is seeking a <strong>Dispatcher</strong> on behalf of our client to support their operations by managing schedules, coordinating logistics, and ensuring timely responses to service requests. This position is perfect for an organized professional who thrives in a fast-paced environment where every decision makes an impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and schedule dispatch operations to ensure timely and efficient service delivery.</li><li>Communicate with drivers, field staff, or technicians to provide instructions, updates, and respond to any issues.</li><li>Use dispatch software and systems to track vehicles, deliveries, and service routes.</li><li>Manage incoming service calls, prioritize requests, and assign tasks based on urgency and availability.</li><li>Maintain detailed records of calls, schedules, and completed tasks, ensuring accuracy for reporting and compliance purposes.</li><li>Quickly address and resolve delays, emergencies, or changes in schedules to maintain smooth operations.</li><li>Provide excellent customer service by updating clients and stakeholders on the status of their requests.</li><li>Monitor equipment or fleet maintenance schedules and coordinate necessary repairs with the appropriate department.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Project Assistant for a contract position in La Jolla, California. This role supports conference operations by ensuring attendees are scanned in and out of sessions efficiently while directing them to their designated areas. Ideal candidates are meticulous, efficient, and committed to providing excellent customer service.<br><br>Responsibilities:<br>• Monitor attendee badges and ensure proper scanning during entry and exit from session rooms.<br>• Provide directional support to guide attendees to the correct session rooms.<br>• Stand for extended periods as required, with seating provided during session times.<br>• Maintain a focused demeanor and adhere to business casual dress code standards.<br>• Assist with distributing parking vouchers and ensuring attendees park in designated areas.<br>• Collaborate with team members to ensure smooth operations throughout the event.<br>• Follow instructions from supervisors and complete assigned tasks promptly.<br>• Ensure accurate timing and logging of attendee movements during sessions.<br>• Promote a welcoming and organized environment for all conference participants.
<p>Our client is looking for a dynamic and outgoing Front Desk Coordinator to be the face and voice of our organization. In this essential role, you will oversee the reception area, welcome clients and visitors, and help ensure the smooth operation of our office. The ideal candidate is highly professional, detail-oriented, and a natural multitasker who thrives in collaborative environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients warmly, ensuring a professional and welcoming experience.</li><li>Respond promptly to phone calls, emails, and general inquiries, directing communication to the appropriate contacts or departments.</li><li>Maintain the reception area to ensure it is clean, organized, and reflects the company’s professional image.</li><li>Schedule, confirm, and coordinate appointments, meetings, and conference room bookings.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Assist with administrative tasks, such as data entry, maintaining office supplies inventory, and handling administrative documentation.</li><li>Provide support for company events or projects as needed.</li></ul><p><br></p>
<p>Our special client in the healthcare sector in Escondido, CA is looking for a Front Desk Patient Services Representative to join their team for the early morning shift. This role is perfect for someone who enjoys being the first friendly face patients see and thrives in a fast-paced, compassionate environment.</p><p><br></p><p><strong><u>What You’ll Be Doing:</u></strong></p><ul><li>Greet patients and visitors warmly and professionally.</li><li>Check in patients, verify insurance, and collect co-pays.</li><li>Schedule appointments and manage provider calendars.</li><li>Maintain accurate patient records and assist with intake forms.</li><li>Communicate with medical staff to ensure smooth patient flow.</li><li>Handle phone calls and respond to inquiries with care and efficiency.</li></ul>
<p>Robert Half is teaming up with a fast-paced, customer-focused company in Vista, CA to find a Billing Coordinator who’s ready to bring precision, personality, and problem-solving to the table. If you thrive in a role where numbers meet people, and you enjoy keeping operations smooth behind the scenes, this could be your next great move. This company values initiative, collaboration, and a good sense of humor—because billing doesn’t have to be boring.</p><p><br></p><p><strong><u>What You’ll Be Doing:</u></strong></p><ul><li>Generate and distribute invoices with accuracy and timeliness.</li><li>Review contracts and service agreements to ensure proper billing.</li><li>Resolve billing discrepancies and respond to client inquiries.</li><li>Collaborate with internal departments to verify billing details.</li><li>Maintain organized records and support month-end reporting.</li><li>Assist with collections and follow-up on outstanding balances.</li></ul>
<p>A modern and patient-focused dental practice in Carlsbad is looking for a warm, professional Front Office Receptionist to be the welcoming face of their clinic. If you love helping people, enjoy keeping things organized, and thrive in a healthcare setting, this role offers a great blend of customer service and administrative support.</p><p><br></p><p><strong><u>💼 What You’ll Be Responsible For:</u></strong></p><ul><li>Greet patients with a friendly and professional demeanor.</li><li>Check in and check out patients, verify insurance, and collect co-pays.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls, respond to inquiries, and confirm appointments.</li><li>Maintain a clean and organized front desk and waiting area.</li><li>Assist with patient records, intake forms, and basic billing tasks.</li></ul>
<p>We are seeking an experienced IT Service Desk Lead to oversee a team of support specialists in delivering high-quality technical assistance across the organization. This is a hands-on leadership role focused on optimizing service desk operations, improving customer satisfaction, and driving continuous improvement in IT support processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and mentor the IT Service Desk team to ensure consistent, high-quality support for end users.</li><li>Maintain and enhance service management processes including incident, problem, and asset management.</li><li>Identify and implement process improvements, including documentation and communication of changes to stakeholders.</li><li>Collaborate with other IT teams to ensure seamless support for infrastructure and application changes.</li><li>Research and recommend emerging technologies and best practices to improve service delivery.</li><li>Participate in hiring and development of service desk staff, ensuring appropriate skill levels and coverage.</li><li>Monitor and report on service desk performance metrics such as incident trends, resolution times, and customer satisfaction.</li><li>Ensure effective configuration and use of support tools to align with service processes.</li><li>Promote knowledge sharing and self-service capabilities through documentation and resource development.</li><li>Conduct root cause analysis and partner with stakeholders to prevent recurring issues.</li><li>Provide direct support for technical issues including hardware, software, operating systems, and network connectivity.</li></ul>
<p>Robert Half is hiring for a well-established chiropractic and wellness center in Carlsbad seeking a friendly and organized Front Office Coordinator. This role is the first point of contact for patients and plays a vital role in creating a welcoming and efficient experience from check-in to check-out. If you enjoy helping others, thrive in a health-focused environment, and have a knack for keeping things running smoothly, this could be the perfect fit.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Greet patients, manage check-in/check-out, and schedule appointments</li><li>Answer phones, route calls, and respond to inquiries with professionalism</li><li>Maintain patient records and ensure HIPAA compliance</li><li>Coordinate with clinical staff to manage daily flow and appointment timing</li><li>Assist with billing, insurance verification, and payment collection</li><li>Support general office upkeep and supply management</li></ul>
<p>An outstanding company that we are partnering with in the healthcare industry in Encinitas, CA is looking for a Billing Coordinator who can bring accuracy, empathy, and efficiency to their patient billing operations. This role is perfect for someone who understands the importance of clear communication and timely billing in a healthcare setting.</p><p><br></p><p><strong><u>What You’ll Be Doing:</u></strong></p><ul><li>Prepare and submit patient billing statements and insurance claims.</li><li>Verify insurance coverage and ensure proper coding of services.</li><li>Follow up on unpaid claims and patient balances.</li><li>Maintain billing records and assist with reporting and audits.</li><li>Communicate with patients and insurance providers to resolve billing inquiries.</li></ul>
<p>Robert Half is partnering with a compassionate and community-focused healthcare provider in Oceanside, CA to find a Receptionist who can bring warmth, efficiency, and bilingual Spanish skills to the front desk. This is a fantastic opportunity to be part of a team that truly makes a difference in patients’ lives every day.</p><p><br></p><p><strong><u>Your Role:</u></strong></p><ul><li>Welcome patients and visitors with professionalism and empathy.</li><li>Answer and direct phone calls, schedule appointments, and manage calendars.</li><li>Verify insurance information and assist with patient intake forms.</li><li>Maintain a clean and organized reception area.</li><li>Provide administrative support to medical staff as needed.</li></ul>
<p>Are you skilled in managing invoicing, payments, and customer accounts with accuracy and efficiency? Robert Half is seeking a detail-oriented Accounts Receivable Specialist to support our client’s financial operations by ensuring timely payments and reconciling accounts. If you have strong organizational skills and enjoy working in a fast-paced environment, this opportunity may be just what you’re looking for!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process, verify, and post customer invoices in a timely and accurate manner.</li><li>Track outstanding receivables and follow up with customers on overdue payments.</li><li>Perform account reconciliations to ensure accuracy and resolve discrepancies.</li><li>Maintain detailed records of accounts receivable transactions, ensuring proper documentation.</li><li>Investigate payment issues and disputes, collaborating with internal and external stakeholders.</li><li>Assist in preparing monthly AR aging reports for management review.</li><li>Provide excellent customer service support to resolve billing inquiries professionally.</li><li>Contribute to process improvements to increase efficiency and ensure compliance with company policies and procedures.</li></ul><p><br></p>
<p>Are you friendly, professional, and highly organized? Our client is seeking a dependable Receptionist to create a welcoming environment for our clients, customers, and team members. As the first point of contact, you will be responsible for managing front-desk operations while maintaining a professional and pleasant atmosphere in our office.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors promptly, ensuring a warm and positive first impression.</li><li>Answer, screen, and direct phone calls and emails to the appropriate contacts or departments.</li><li>Manage scheduling and maintain conference room calendars.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain and organize the reception area to reflect the company’s professional image.</li><li>Assist with administrative tasks, such as data entry, filing, and basic document preparation.</li><li>Manage and reorder office supplies as needed.</li><li>Collaborate with team members to provide logistical support for meetings or events.</li></ul><p><br></p>
<p>Our special client in the service and maintenance sector in Escondido, CA is looking for a Billing Clerk who can keep the numbers flowing and the paperwork in order. This is a great opportunity for someone who enjoys working behind the scenes to support a busy and growing operation.</p><p><br></p><p><strong><u>What You’ll Be Doing:</u></strong></p><ul><li>Generate and send invoices based on completed service orders.</li><li>Verify billing details and ensure accuracy across platforms.</li><li>Track payments and follow up on outstanding balances.</li><li>Maintain organized records and assist with reporting.</li><li>Communicate with customers regarding billing inquiries.</li></ul>
<p>If you love creating memorable first impressions and thrive in a hospitality setting, this opportunity is for you. A well-known hotel group in Carlsbad is looking for a Front Desk Agent who brings warmth, professionalism, and a touch of charm to every guest interaction. Whether it’s checking in a family on vacation or helping a business traveler get settled, you’ll be the face of the property and a key part of the guest experience.</p><p><br></p><p><strong><u>💼 What You’ll Be Doing:</u></strong></p><ul><li>Greet guests with a friendly and welcoming attitude.</li><li>Handle check-ins, check-outs, and room assignments efficiently.</li><li>Answer guest inquiries and provide local recommendations.</li><li>Manage reservations, cancellations, and modifications.</li><li>Process payments and maintain accurate records.</li><li>Coordinate with housekeeping and maintenance to ensure room readiness.</li><li>Resolve guest concerns with empathy and professionalism.</li></ul>
<p>Robert Half is partnering with a vibrant event venue in Vista, CA to hire a creative and organized Event Coordinator. This role is ideal for someone who thrives in a fast-paced environment and enjoys bringing memorable experiences to life.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Plan, coordinate, and execute a variety of events including weddings, corporate gatherings, and community functions.</li><li>Liaise with clients to understand event goals and ensure satisfaction.</li><li>Manage event timelines, budgets, and vendor relationships.</li><li>Oversee event setup, logistics, and breakdown.</li><li>Ensure compliance with safety and venue regulations.</li><li>Maintain accurate records and provide post-event reporting.</li><li>Collaborate with marketing teams to promote events and drive attendance.</li></ul>
