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2 results for Creative Services Manager in San Diego, CA

Marketing Automation Manager
  • Irvine, CA
  • onsite
  • Permanent / Full Time
  • 120000.00 - 140000.00 USD / Yearly
  • <p>Role is based in Irvine 5 days/week onsite with a growing higher education company. Reporting to a Senior Marketing Manager, the Salesforce Marketing Cloud Developer is responsible for designing, developing, and deploying advanced marketing automation solutions across email, journey orchestration, mobile push, and analytics platforms. This includes architecting multi-channel journeys, developing data extensions, configuring automation workflows, enabling mobile push messaging, and building analytics dashboards to support enrollment and student engagement goals. The Salesforce Marketing Cloud Developer will work closely with marketing, admissions, and IT teams to translate business requirements into scalable, data-driven SFMC solutions.</p><p><br></p><p>About the Role</p><p><br></p><p>Essential Functions & Responsibilities</p><p><br></p><p>Design, develop, and maintain responsive HTML email templates, dynamic content blocks, and reusable Content Builder assets aligned to brand standards and accessibility requirements.</p><p>Work with clients to understand their needs and develop creative concepts.</p><p>Configure and manage mobile push notification campaigns in MobilePush, including audience targeting, message personalization, and in-app messaging using AMPscript and JSON.</p><p>Conduct quality assurance testing across email clients, mobile devices, and journey entry/exit conditions; ensure compliance with CAN-SPAM, TCPA, and institutional communication policies prior to deployment.</p><p>Work closely with the marketing team to gather requirements, brainstorm ideas, and execute email marketing campaigns.</p><p>Test and debug email campaigns before they are sent out to subscribers.</p><p>Build and maintain analytics reporting using SFMC Intelligence (Datorama), Email Studio tracking, and custom SQL queries; develop performance dashboards and deliver actionable insights to stakeholders on open rates, click-through rates, journey conversions, and campaign ROI.</p><p>Develop and maintain Salesforce Marketing Cloud integrations with other systems.</p><p>Troubleshoot and resolve email deliverability, journey logic, automation failure, and mobile push deployment issues; monitor sender reputation, bounce management, and suppression list hygiene.</p><p>Work with IT to create data extensions and troubleshoot any issues that arise.</p><p>Stay up-to-date on the latest design trends and technologies.</p><p>Collaborate with other team members including designers, developers, and marketing professionals.</p><p>Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University and assures time worked and/or time-off is recorded properly.</p><p>Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.</p><p>Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.</p><p>May be involved in managing personnel planning for the function, including interviewing, selection, counseling, and evaluation of performance to ensure effective operations and staff engagement.</p><p>Explores enrichment opportunities for staff such as seminars, specialized training and mentorships.</p><p>Performs other duties as assigned.</p>
  • 2026-07-09T23:33:39Z
Application Support Engineer
  • Newport Beach, CA
  • onsite
  • Permanent / Full Time
  • 120000.00 - 135000.00 USD / Yearly
  • We are looking for an Application Support Engineer to join a high-performing team in Newport Beach, California, supporting critical transaction-based systems within a fast-paced operational environment. This position combines hands-on database development, production support, and application maintenance, with a strong emphasis on solving data issues and improving system reliability. The ideal candidate brings deep experience with Microsoft SQL Server, solid C# and .NET development skills, and the ability to investigate complex processing exceptions with precision and urgency.<br><br>Responsibilities:<br>• Build, enhance, and maintain SQL Server database objects such as stored procedures, views, triggers, and complex queries to support business-critical applications.<br>• Investigate data inconsistencies across internal platforms and external sources, identifying root causes for missing, duplicated, or inaccurate transaction records.<br>• Create and refine database solutions designed to handle large transaction volumes while improving performance, scalability, and system stability.<br>• Provide ongoing support for backend applications and Windows Services, resolving production issues and restoring service in a timely manner.<br>• Develop application updates and defect corrections using C#, .NET Framework or .NET Core, and Visual Studio in alignment with established coding practices.<br>• Monitor transaction processing workflows, including authorization, validation, settlement, and invoicing activities, to ensure smooth end-to-end operations.<br>• Perform auditing, reconciliation, and exception management tasks to strengthen data integrity and operational accuracy.<br>• Partner with business teams, operations personnel, and external contacts to troubleshoot issues, resolve incidents, and recommend process improvements.<br>• Contribute to code reviews and maintain clear technical documentation to support long-term application support and knowledge sharing.<br>• Support secure and reliable 24/7 production operations by following organizational standards and established support procedures.
  • 2026-07-06T18:23:38Z