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10 results for Client Service Representative in San Diego, CA

Customer Service Representative

San Marcos, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
A growing medical device manufacturer is seeking a Customer Service Representative to support customers, distributors, and internal sales teams. This position plays a critical role in ensuring customer orders are processed accurately and inquiries are resolved efficiently. The ideal candidate enjoys problem-solving, communicating with customers, and being part of a fast-paced environment where attention to detail and responsiveness are highly valued.ResponsibilitiesCustomer Support<ul><li>Serve as the primary point of contact for customer inquiries via phone and email</li><li>Process customer orders, returns, and product requests</li><li>Provide order status updates and shipping information</li><li>Resolve customer concerns professionally and efficiently</li><li>Coordinate with operations and logistics teams regarding order fulfillment</li></ul>Administrative Support<ul><li>Maintain customer records within CRM and ERP systems</li><li>Generate reports and assist with documentation requests</li><li>Support sales and account management teams</li><li>Ensure data accuracy within customer databases</li></ul>
2026-06-24T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
22 - 23 USD / Hourly
About the RoleRobert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and service-oriented Customer Service Representative to support community members, donors, and program participants. This role is responsible for providing exceptional customer service, responding to inquiries, and helping connect individuals with the organization's programs and resources. The ideal candidate is empathetic, organized, and passionate about making a positive impact in the community.Key Responsibilities<ul><li>Serve as the primary point of contact for incoming phone calls, emails, and general inquiries</li><li>Provide accurate information regarding programs, services, events, and community resources</li><li>Assist clients, donors, and stakeholders with questions, concerns, and service requests</li><li>Document interactions and maintain accurate records within organizational databases</li><li>Process applications, registrations, forms, and other program-related documentation</li><li>Route inquiries to appropriate departments and follow up to ensure resolution</li><li>Support outreach initiatives, fundraising events, and community engagement activities</li><li>Maintain confidentiality of client and donor information</li><li>Assist with administrative projects and general office support as needed</li><li>Collaborate with internal teams to ensure a positive experience for all individuals served</li></ul>
2026-06-19T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
22 - 28 USD / Hourly
A rapidly growing home services company is seeking a Customer Service Representative to support scheduling, customer communications, and service coordination efforts. This role is ideal for someone who enjoys helping customers, managing multiple priorities, and creating positive customer experiences.The successful candidate will be an important part of the customer journey, helping coordinate service requests and ensuring customers receive timely and professional support.ResponsibilitiesCustomer Relations<ul><li>Answer inbound calls and respond to customer inquiries</li><li>Schedule service appointments and coordinate technician dispatches</li><li>Provide updates regarding appointments and service timelines</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain detailed customer notes and service records</li></ul>Administrative Functions<ul><li>Enter and update customer information accurately</li><li>Process service requests and work orders</li><li>Assist with reporting and operational support activities</li><li>Coordinate communication between customers and field teams</li></ul>
2026-06-24T00:00:00Z

Customer Care Representative

San Diego, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
About the RoleRobert Half is partnering with a growing organization seeking a dedicated and customer-focused Customer Care Representative to deliver exceptional service and support to clients. This role is responsible for handling customer inquiries, resolving issues, processing requests, and ensuring a positive customer experience across multiple communication channels. The ideal candidate is an excellent communicator, enjoys problem-solving, and thrives in a fast-paced environment.Key Responsibilities<ul><li>Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns, complaints, and service requests while maintaining a high level of customer satisfaction</li><li>Accurately document customer interactions and update records within CRM systems</li><li>Process orders, account updates, applications, and other customer transactions</li><li>Research and troubleshoot issues to provide effective solutions</li><li>Escalate complex concerns to appropriate departments when necessary</li><li>Follow up with customers to ensure inquiries and issues have been fully resolved</li><li>Maintain knowledge of company products, services, policies, and procedures</li><li>Meet established service, quality, and response-time goals</li><li>Support special projects and administrative tasks as assigned</li></ul>
2026-06-19T00:00:00Z

Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a Customer Relations Representative to support customers by managing inbound communications and documenting claim-related details with care and accuracy. This Contract position is based in San Diego, California, and is ideal for someone who brings strong service instincts, sound judgment, and a detail-oriented approach to every interaction. The person in this role will help create a responsive customer experience by addressing concerns, coordinating with internal teams, and maintaining dependable records. Responsibilities: • Respond to incoming calls related to injury claim reporting and capture all required information accurately in company systems. • Use attentive listening and thoughtful follow-up questions to understand customer needs and provide effective support. • Route inquiries to the correct teams and escalate more complex matters when additional assistance is needed. • Work closely with internal departments to help resolve service issues and ensure timely follow-through. • Build familiarity with organizational procedures and service practices to improve the quality and consistency of support. • Identify potential service delays or workflow concerns and communicate them to Customer Care leadership before they affect operations. • Perform all work in alignment with company standards, training expectations, supervisor guidance, and applicable legal requirements.
2026-06-26T00:00:00Z

Call Center Representative

Escondido, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
A growing healthcare services provider is seeking a Call Center Representative to support patients, providers, and internal departments through exceptional customer service and communication. This role is ideal for someone who enjoys helping others, solving problems, and working in a team-oriented environment. The organization is looking for a dependable and professional individual who can effectively manage a high volume of inbound and outbound calls while delivering a positive customer experience.ResponsibilitiesCustomer & Patient Support<ul><li>Handle a high volume of inbound and outbound calls</li><li>Schedule appointments and update customer information</li><li>Answer questions regarding services, account information, and general inquiries</li><li>Document interactions accurately within company systems</li><li>Escalate complex issues to appropriate departments when necessary</li></ul>Administrative Support<ul><li>Verify and update customer records</li><li>Assist with email correspondence and follow-up communication</li><li>Maintain call logs and documentation</li><li>Support department reporting and administrative projects</li></ul>Performance & Service Excellence<ul><li>Meet service level expectations and productivity goals</li><li>Deliver professional and courteous customer service at all times</li><li>Maintain confidentiality of customer and company information</li></ul>
2026-06-11T00:00:00Z

Customer Service Representative II

Carlsbad, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Are you someone who thrives on solving problems, enjoys digging into technical issues, and takes pride in delivering an exceptional customer experience? We’re partnering with a growing organization looking for a Customer Service Representative II to serve as a trusted resource and brand ambassador for both internal teams and external customers. This is more than just a customer service role—this is your chance to become a go-to expert, helping customers navigate products and systems while ensuring every interaction reflects professionalism, efficiency, and care.What You’ll Be Doing<ul><li>Provide technical support and troubleshooting assistance to customers via phone, email, and internal channels</li><li>Respond to and resolve inquiries from both internal stakeholders and external clients in a timely, knowledgeable manner</li><li>Serve as a brand authority, ensuring consistent messaging and a high-quality customer experience</li><li>Document interactions, cases, and resolutions within the company’s CRM system</li><li>Partner cross-functionally with operations, sales, and technical teams to resolve complex issues</li><li>Utilize ERP and business management systems to track orders, updates, and customer data</li><li>Assist with general office and administrative support as needed</li></ul>
2026-06-16T00:00:00Z

Customer Support Representative - Bilingual Spanish

San Diego, CA
onsite
Temporary / Contract
19 - 20 USD / Hourly
Position Summary Our nonprofit client is seeking a compassionate and service-oriented Bilingual Customer Support Representative to support clients, donors, and community members. This role is ideal for someone who is fluent in English and Spanish, enjoys helping others, and thrives in a mission-driven environment.The representative will serve as a key point of contact, handling inquiries, providing information, and ensuring a positive and professional experience for all stakeholders interacting with the organization. Key Responsibilities<ul><li>Respond to incoming calls, emails, and online inquiries from clients, donors, and community members in both English and Spanish</li><li>Provide accurate information regarding programs, services, eligibility requirements, and organizational resources</li><li>Assist individuals with application processes, intake forms, or service requests as needed</li><li>Document all interactions in the organization’s CRM or case management system</li><li>Route complex inquiries to appropriate internal departments or program staff</li><li>Support follow-up communications to ensure timely resolution of requests</li><li>Maintain a high level of professionalism, empathy, and confidentiality in all interactions</li><li>Assist with data entry and administrative support related to customer service operations</li><li>Participate in team meetings and contribute to improving service delivery processes</li></ul>
2026-06-26T00:00:00Z

Customer Success Coordinator

Carlsbad, CA
remote
Temporary / Contract
24 - 28 USD / Hourly
Help Clients Get the Most From Their InvestmentA rapidly growing software company is seeking a Customer Success Coordinator to support client onboarding, account management, and customer retention initiatives. This role is ideal for someone who enjoys relationship building and helping customers achieve success while working in a collaborative technology environment.The successful candidate will work closely with sales, implementation, and support teams to ensure clients receive exceptional service and ongoing support.Key ResponsibilitiesCustomer Relationship Management<ul><li>Serve as a primary point of contact for assigned accounts</li><li>Assist clients with onboarding and implementation processes</li><li>Schedule and coordinate customer training sessions</li><li>Monitor customer satisfaction and engagement levels</li><li>Escalate technical issues to appropriate teams</li></ul>Administrative & Project Support<ul><li>Maintain CRM records and customer documentation</li><li>Track client activity and service metrics</li><li>Generate reports for leadership review</li><li>Support customer retention and account growth initiatives</li></ul>
2026-06-19T00:00:00Z

Customer Success Specialist - Bilingual Spanish

San Diego, CA
onsite
Temporary / Contract
19 - 20 USD / Hourly
Position Summary Our nonprofit client is seeking a proactive and relationship-focused Customer Success Specialist to support program participants, partners, and stakeholders. This role is ideal for someone who enjoys building relationships, problem-solving, and ensuring a high-quality experience for individuals engaging with the organization’s services.The Customer Success Specialist will act as a key liaison between clients and internal teams, helping ensure successful program engagement, timely follow-up, and overall customer satisfaction. Key Responsibilities<ul><li>Serve as the primary point of contact for program participants and external stakeholders</li><li>Build and maintain strong relationships to ensure positive engagement and satisfaction</li><li>Guide individuals through onboarding, program enrollment, or service utilization processes</li><li>Monitor customer accounts or case progress to ensure timely follow-up and resolution</li><li>Document interactions, updates, and outcomes in CRM or case management systems</li><li>Collaborate with internal teams (program staff, operations, and support services) to resolve issues</li><li>Identify opportunities to improve customer experience and streamline processes</li><li>Conduct follow-ups via phone and email to ensure ongoing engagement and support</li><li>Assist with reporting on customer activity, trends, and program participation metrics</li><li>Provide feedback to leadership regarding recurring issues or service gaps</li></ul>
2026-06-26T00:00:00Z