Add your latest resume to match with open positions.

17 results for Bilingual Spanish Customer Experience Specialist in San Diego, CA

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization in San Diego, California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting community members, handling high-volume inbound inquiries, and connecting people with meaningful services and resources. In this role, you will serve as a key point of contact, delivering thoughtful assistance while maintaining accurate records and working closely with internal teams to ensure each interaction is handled with care and consistency. Responsibilities: • Manage incoming calls and respond to questions with clear, helpful guidance tailored to each individual’s needs. • Record client interactions thoroughly and accurately within web-based platforms and customer management systems. • Direct callers to appropriate programs, benefits, or community resources based on the nature of their inquiries. • Partner with internal departments to coordinate next steps and support timely resolution of service needs. • Maintain current knowledge of organizational offerings, referral options, and support resources to provide informed assistance. • Deliver a consistently attentive and empathetic experience across phone and digital communication channels. • Use call center and CRM tools effectively to track activity, update records, and support daily service operations.
2026-05-07T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization serving the community. This contract opportunity with permanent potential is ideal for someone who thrives in a high-volume service environment and is motivated by helping individuals access meaningful support and resources. In this role, you will serve as a key point of contact for incoming inquiries, provide accurate guidance, and help ensure each interaction is handled with professionalism, empathy, and efficiency. Responsibilities: • Handle incoming calls and inquiries, offering clear information, guidance, and appropriate service referrals based on each individual’s needs. • Record client conversations and case details accurately in web-based platforms to maintain complete and timely documentation. • Stay informed on community programs, organizational services, and support resources to provide reliable assistance. • Work closely with internal departments and team members to coordinate responses and resolve client concerns effectively. • Deliver thoughtful, respectful, and solutions-focused service across every phone and digital interaction. • Use call center and customer management tools to track activity, manage communications, and support daily workflow requirements. • Assist with questions related to services, benefits, or billing matters while ensuring information is communicated clearly and professionally.
2026-05-07T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a mission-focused non-profit organization serving the community. This contract opportunity with potential for a permanent role is ideal for someone who brings empathy, professionalism, and strong communication skills to every client interaction. In this role, you will support individuals reaching out for guidance, connect them with appropriate resources, and help create a positive service experience through accurate documentation and effective coordination. Responsibilities: • Handle incoming calls and inquiries with professionalism, providing clear guidance, support, and appropriate resource information. • Record customer interactions promptly and accurately in web-based platforms and customer management systems. • Stay informed on available programs, community services, and organizational resources in order to give current and helpful information. • Work closely with internal departments to coordinate responses and ensure client concerns are addressed in a timely manner. • Deliver a high level of service across phone and digital communication channels while maintaining empathy and confidentiality. • Use tools such as CRM platforms, call center systems, and standard office software to manage case details and service activity. • Support benefit- and billing-related questions by identifying needs and directing inquiries to the proper channels when necessary.
2026-05-07T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Specialist to join a mission-driven non-profit organization serving a local community. This contract opportunity with permanent potential is ideal for someone who brings empathy, strong attention to detail, and strong communication skills to every client interaction. In this role, you will support individuals seeking guidance, connect them with appropriate services, and help ensure each interaction is handled accurately and respectfully. The position offers the chance to contribute to meaningful community impact while building experience in a collaborative, service-focused environment. Responsibilities: • Handle incoming calls and messages from individuals seeking support, information, or service referrals, and provide clear, compassionate assistance based on their needs. • Record client conversations, service requests, and outcomes in online systems with a high level of accuracy and timeliness. • Stay informed about organizational programs, community resources, and eligibility guidelines in order to direct clients appropriately. • Work closely with colleagues and partner teams to resolve concerns and ensure clients receive coordinated support. • Deliver attentive, courteous service across phone and digital communication channels while maintaining confidentiality and respect. • Use call center and customer management platforms to track activity, manage case details, and support efficient follow-up. • Assist with questions related to benefits, billing, or general program information by identifying the best available solution or escalation path.
2026-05-07T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract-to-permanent opportunity is ideal for someone who is energized by helping others, navigating client needs with empathy, and delivering thoughtful support through a high-volume contact center environment. In this role, you will connect individuals to essential resources, provide clear guidance, and contribute to a service experience centered on dignity, responsiveness, and community impact. Responsibilities: • Handle incoming calls and messages from clients, offering accurate information, next-step guidance, and appropriate resource referrals based on individual needs. • Record customer interactions in web-based platforms with a high level of accuracy, completeness, and timeliness. • Stay informed on available programs, services, and community resources so information shared with clients remains current and reliable. • Partner with internal departments and support teams to coordinate resolutions and ensure client concerns are addressed effectively. • Deliver compassionate, attentive service across every interaction while maintaining quality standards and responsiveness expectations. • Use call center and customer management tools to track inquiries, update case details, and support consistent follow-through. • Assist with customer questions related to service access, benefits, or billing matters while ensuring a positive client experience.
2026-05-07T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support community members by delivering responsive, service-focused assistance in a mission-driven non-profit environment. This contract opportunity is based in San Diego, California, and is ideal for someone who thrives in a fast-paced call center setting while helping individuals connect with essential programs and resources. The person in this role will handle incoming inquiries, maintain accurate records, and work closely with internal partners to ensure each interaction is handled with care and consistency. Responsibilities: • Manage a high volume of incoming calls and respond to questions with clear, helpful, and empathetic service. • Guide individuals to appropriate programs, community resources, or next steps based on their specific needs. • Enter complete and timely notes into web-based platforms and customer record systems after each interaction. • Stay informed on available services, eligibility details, and organizational updates to provide accurate information. • Coordinate with internal departments to resolve concerns and support positive outcomes for clients. • Maintain a thoughtful and respectful communication style across phone, chat, and written correspondence. • Use call center and CRM tools to track interactions, follow up on outstanding issues, and support service quality. • Support billing- or benefits-related inquiries when applicable and direct complex matters to the appropriate teams.
2026-05-07T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, handling high-volume client interactions, and connecting individuals with meaningful support services. In this role, you will serve as a key point of contact in the call center, delivering attentive service while maintaining accurate records and coordinating with internal teams to support positive outcomes. Responsibilities: • Manage incoming calls and client inquiries with professionalism, empathy, and a solutions-focused approach. • Provide clear guidance, relevant information, and appropriate service referrals based on each individual’s needs. • Record client interactions thoroughly in web-based platforms and maintain accurate case documentation. • Stay informed about available programs, community resources, and service updates to ensure reliable support. • Work closely with internal departments to resolve concerns and help clients access the right assistance. • Deliver consistent, high-quality communication across phone and digital channels while meeting service expectations. • Use call center and CRM tools to track interactions, follow up on requests, and support efficient operations.
2026-05-07T00:00:00Z

Customer Support Specialist

Elfin Forest, CA
onsite
Temporary / Contract
21 - 28 USD / Hourly
In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility. Key Responsibilities<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
2026-05-01T00:00:00Z

Sales Representative (Bilingual Mandarin)

San Diego, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are seeking a motivated and results-driven Bilingual Mandarin Sales Representative to support business development efforts through proactive outreach and relationship building. This role is ideal for someone who is confident with cold calling, lead generation, and converting prospects into new business opportunities. The ideal candidate must be fluent in Mandarin and English and possess strong communication and sales skills. Key Responsibilities:<ul><li>Conduct outbound cold calls to prospective clients to generate new business opportunities</li><li>Identify, qualify, and develop leads through phone, email, and other outreach methods</li><li>Build and maintain strong client relationships with Mandarin- and English-speaking contacts</li><li>Present products and services clearly and persuasively to potential customers</li><li>Schedule appointments, follow up on inquiries, and move prospects through the sales pipeline</li><li>Maintain accurate records of calls, outreach activity, and client interactions in CRM systems</li><li>Collaborate with internal teams to support client needs and business growth goals</li><li>Meet or exceed individual activity and sales targets</li></ul>
2026-04-28T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
Healthcare customer service requires more than just answering questions—it requires clarity, patience, and precision. We are seeking a Customer Service Representative to support a growing healthcare organization in San Diego. This role focuses on assisting patients with scheduling, insurance inquiries, and general support while ensuring a high level of professionalism and confidentiality. This is a great opportunity for someone who enjoys structured processes but also values meaningful interactions with people. RESPONSIBILITIES<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist patients with appointment coordination and follow-ups</li><li>Verify insurance information and explain basic coverage details</li><li>Maintain accurate patient records within electronic systems</li><li>Resolve patient concerns or escalate issues appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and company policies</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Carlsbad, CA
onsite
Temporary / Contract
20 - 27 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to join a busy veterinary hospital in Carlsbad. This role is ideal for someone who enjoys working with people and animals, and who can remain calm, empathetic, and professional in a fast-paced clinical setting. You will serve as the primary point of contact for pet owners, helping coordinate appointments, answer questions, and ensure a smooth experience for both clients and patients. RESPONSIBILITIES<ul><li>Greet clients and pets, creating a welcoming and supportive environment</li><li>Schedule appointments and manage daily calendars</li><li>Answer phones and respond to client inquiries regarding services, pricing, and care</li><li>Assist with patient check-in/check-out and maintain accurate records</li><li>Process payments and explain invoices or treatment plans</li><li>Coordinate with veterinary staff to ensure efficient patient flow</li><li>Maintain cleanliness and organization of the front office</li><li>Provide general administrative support as needed</li></ul>
2026-04-24T00:00:00Z

Client Experience Coordinator

Rancho Santa Fe, CA
onsite
Temporary / Contract
22 - 30 USD / Hourly
There’s a difference between customer service and client experience—and this role is built around that difference. We’re looking for a Client Experience Coordinator who can manage communication, organization, and follow-through at a high level.In this position, you’ll serve as a central point of contact for clients while also supporting internal teams. Your ability to stay organized, communicate clearly, and anticipate needs will directly impact how clients experience the company from start to finish. Key Responsibilities<ul><li>Serve as the primary point of contact for client inquiries via phone, email, and in-person interactions</li><li>Coordinate scheduling, confirmations, and follow-ups to ensure a seamless client experience</li><li>Maintain and update client records within CRM systems</li><li>Collaborate with internal teams to resolve issues and ensure timely service delivery</li><li>Track open requests and proactively follow up to ensure completion</li><li>Assist with reporting, documentation, and administrative tracking</li><li>Support process improvements to enhance client experience and efficiency</li></ul>
2026-05-01T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns and escalate issues when appropriate</li><li>Maintain accurate records of customer interactions and account updates</li><li>Provide information regarding products, services, orders, or accounts</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Support additional administrative and service-related tasks as needed</li></ul>
2026-04-29T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
18.5 - 21 USD / Hourly
Our client in the nonprofit space is seeking a compassionate and service-oriented Customer Service Agent to support clients, donors, members, or community stakeholders with professionalism and care. This role is ideal for someone who enjoys helping others, resolving inquiries, and contributing to a mission-driven organization. Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from clients, donors, members, or community partners.</li><li>Provide accurate information regarding programs, services, events, or organizational resources.</li><li>Resolve customer concerns in a timely, professional, and empathetic manner.</li><li>Document interactions and maintain accurate records in internal systems.</li><li>Route complex issues to the appropriate department when needed.</li><li>Support outreach efforts, event communications, and general administrative tasks as assigned.</li><li>Maintain confidentiality and uphold the organization’s service standards.</li></ul>
2026-04-29T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Overview: Robert Half is partnering with a leading insurance organization seeking a Client Services Representative to join their team. This role is focused on delivering a high level of customer support to clients, resolving inquiries, and ensuring a smooth and positive service experience. The ideal candidate is proactive, detail-oriented, and enjoys working in a fast-paced, service-driven environment.This is a great opportunity for someone who thrives on helping others, solving problems, and building strong client relationships.Key Responsibilities:<ul><li>Serve as the primary point of contact for client inquiries via phone and email</li><li>Provide timely, accurate responses regarding policies, account updates, and general service questions</li><li>Assist clients with account changes, documentation requests, and service-related needs</li><li>Collaborate with internal teams to resolve client issues and ensure follow-through</li><li>Maintain detailed and accurate records of client interactions and updates in internal systems</li><li>Monitor incoming requests and prioritize based on urgency and service standards</li><li>Identify opportunities to improve the client experience and streamline service processes</li><li>Support general administrative tasks related to client account management</li></ul>
2026-05-05T00:00:00Z

Sales Support Specialist

San Diego, CA
onsite
Temporary / Contract
27 - 34 USD / Hourly
About the RoleRobert Half is partnering with a growing construction company seeking a detail-oriented and customer-focused Sales Support Specialist with prior construction industry experience. This role supports the sales, estimating, and project teams by managing client communications, coordinating order activity, and ensuring timely and accurate updates throughout the project and sales lifecycle.The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced construction environment where customer service, accuracy, and communication are key.Key Responsibilities<ul><li>Provide administrative and operational support to the sales and project teams within a construction environment</li><li>Serve as a primary point of contact for customers regarding order status, project updates, and general inquiries via phone and email</li><li>Respond promptly to client requests for order tracking, delivery timelines, material availability, and project updates</li><li>Coordinate and communicate updates between internal teams (sales, estimating, operations, and project management) and external clients</li><li>Prepare, organize, and track bids, proposals, contracts, purchase orders, and project documentation</li><li>Maintain accurate and up-to-date records in CRM systems and internal databases</li><li>Support estimating and sales teams with follow-ups, bid status updates, and client communications</li><li>Process and monitor purchase orders, change orders, and invoicing documentation as needed</li><li>Assist in resolving customer issues by investigating order discrepancies and coordinating internal resolution</li><li>Schedule and coordinate meetings, deliveries, and project timelines as needed</li><li>Ensure all client communications are handled professionally, accurately, and in a timely manner</li><li>Support reporting, data entry, and pipeline tracking for active construction projects</li></ul>
2026-05-07T00:00:00Z

Client Services Associate

San Diego, CA
onsite
Temporary / Contract
29 - 35 USD / Hourly
About the RoleRobert Half is partnering with a growing construction company seeking a Client Services Associate with strong experience in customer service and construction operations support. This role serves as a key point of contact for clients, ensuring timely communication, accurate order and project updates, and a high level of service throughout the customer lifecycle.The ideal candidate is highly responsive, detail-oriented, and experienced working in a construction environment where coordinating orders, resolving issues, and maintaining strong client relationships are essential. Key Responsibilities<ul><li>Serve as the primary point of contact for clients regarding order status, project updates, service requests, and general inquiries</li><li>Respond to incoming phone calls and emails in a timely, professional manner while providing accurate information and updates</li><li>Provide proactive communication to clients regarding order tracking, delivery timelines, material availability, and project progress</li><li>Coordinate with internal departments (operations, sales, procurement, and project management) to ensure client needs are met</li><li>Research and resolve client issues related to orders, billing discrepancies, service delays, or product availability</li><li>Maintain accurate records of all client interactions, service requests, and order updates in CRM or ERP systems</li><li>Assist with processing and tracking purchase orders, change orders, and related documentation</li><li>Monitor open orders and ensure clients receive timely status updates throughout the lifecycle of each project</li><li>Support scheduling and coordination of deliveries, installations, or service timelines as needed</li><li>Identify service gaps or recurring issues and escalate appropriately to ensure client satisfaction</li><li>Collaborate cross-functionally to ensure smooth communication between field teams, vendors, and customers</li><li>Support reporting and data entry related to client activity, order status, and service metrics</li></ul>
2026-05-07T00:00:00Z