<p><strong>Technical Support Engineer</strong></p><p>On-site | Austin, TX | Full Time</p><p><br></p><p><strong>Robert Half</strong> is partnering with an Austin-based technology company to hire a Technical Support Engineer. This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul><p><br></p>
<p><strong>Technical Support Engineer</strong></p><p>On-site | Austin, TX | Contract-to-Hire</p><p><br></p><p><strong>Robert Half</strong> is partnering with an Austin-based technology company to hire a Technical Support Engineer (contract-to-hire). This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
We are looking for a Restaurant Technology Manager to lead day-to-day technology support and system reliability for a multi-location hospitality organization in Texas. This on-site role is suited for a hands-on IT specialist who can resolve technical issues, partner with business leaders, and keep essential platforms performing effectively across operations. The position also plays an important role in coordinating vendors, strengthening user adoption, and guiding technology enhancements that support the business as it grows.<br><br>Responsibilities:<br>• Oversee the performance and upkeep of hardware, software, and operational technology used across multiple hospitality sites.<br>• Diagnose and resolve issues affecting computers, mobile devices, peripherals, network components, and restaurant-related systems.<br>• Organize device installations, refreshes, repairs, and replacements while maintaining accurate records for asset tracking and lifecycle planning.<br>• Support cloud-based business applications by managing user access, system settings, and day-to-day functionality.<br>• Monitor connections and data flow between core platforms, partnering with providers and internal teams to address disruptions quickly.<br>• Deliver responsive technical assistance to employees, including account setup and removal for new hires and departing staff.<br>• Create clear training materials and support documentation to help users adopt systems confidently and solve common issues independently.<br>• Manage relationships with external technology vendors, including service coordination, license oversight, and review of support agreements.<br>• Contribute to budgeting, cost control, and process improvement efforts by evaluating technology spending and identifying practical efficiencies.<br>• Lead or support rollouts, upgrades, relocations, and expansion-related technology projects, including testing, deployment coordination, and occasional after-hours support when business needs require it.
We are looking for an experienced IT Manager to oversee technology operations that support both corporate systems and utility-focused operational environments in Floresville, Texas. This role will guide infrastructure performance, cyber resilience, and system availability across network, server, and industrial technology platforms. The ideal candidate brings strong leadership skills along with hands-on expertise in enterprise IT, operational technology, and secure network administration. This position offers the opportunity to partner with operational and executive teams to strengthen reliability, efficiency, and long-term technology strategy.<br><br>Responsibilities:<br>• Direct the day-to-day support and stability of IT and OT infrastructure across multiple facilities, ensuring dependable service for business and utility operations.<br>• Maintain and optimize operational technology platforms, including industrial control and SCADA-related environments, to support safe and efficient field performance.<br>• Oversee enterprise connectivity by managing switching, routing, VLAN architecture, wireless networks, and secure communications between sites.<br>• Strengthen the organization’s security posture through administration of firewalls, VPN access, monitoring controls, and broader cybersecurity programs.<br>• Support core infrastructure such as Windows Server, Active Directory, virtualization, storage platforms, backup systems, and recovery processes.<br>• Lead technology improvement efforts by planning upgrades, coordinating infrastructure projects, and advancing disaster recovery and business continuity readiness.<br>• Track system health and identify vulnerabilities or performance concerns early, implementing corrective actions to reduce operational risk.<br>• Partner with operations, engineering, and leadership teams to align technical priorities with business goals and regulatory expectations.<br>• Provide guidance to internal technical staff and external service providers, setting clear priorities and ensuring quality execution of support activities.
We are looking for a Security Technician II to join our team in San Antonio, Texas in a contract role with the potential for a permanent position. This position focuses on supporting and improving access control and physical security environments through hands-on service, troubleshooting, and installation work. The ideal candidate is comfortable working directly with customers, resolving technical issues in the field, and helping maintain reliable security system performance.<br><br>Responsibilities:<br>• Deliver on-site service for access control and security systems, including routine maintenance, repairs, and performance checks.<br>• Investigate and correct equipment, software, and network-related issues affecting physical security operations.<br>• Install and set up access control devices, supporting hardware, cabling, and related software components.<br>• Respond to customer support needs with professionalism, providing clear updates and effective technical solutions.<br>• Record completed service work, configuration updates, and diagnostic findings in a thorough and organized manner.<br>• Travel to local client locations to complete planned service visits as well as urgent response calls.<br>• Take part in an after-hours on-call schedule to address critical outages and restore system functionality when needed.<br>• Partner with implementation and project teams on system upgrades, site expansions, and new security deployments.
<p>We are looking actively partnering with an Austin-based client to identify an <strong>IT support specialist II.</strong> This contract opportunity is ideal for someone who thrives in a predominantly Mac-based environment, enjoys solving Level 2 support issues, and can create a smooth technology experience for both employees and leadership. The role will play a key part in endpoint support, collaboration tools, onboarding activities, and conference room technology while delivering effective, user-friendly assistance every day. <strong>This position is onsite 5 days a week in Austin, Tx, must currently live in the Austin area.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver onsite Level 2 desktop and help desk support for employees, resolving day-to-day hardware, software, and access issues in a timely manner.</p><p>• Support a primarily Mac-based environment while also assisting with common endpoint and operating system troubleshooting needs across the business.</p><p>• Set up and maintain laptops, monitors, docking accessories, and other peripherals for new team members, existing staff, and employee departures.</p><p>• Administer and support workplace applications such as Slack, Zendesk, Zoom, and other cloud-based collaboration tools to keep teams productive.</p><p>• Maintain conference room and audio/visual technology, perform recurring room checks, and provide hands-on support for meetings and live events when needed.</p><p>• Offer high-touch technical assistance to executives and other priority users, ensuring a thorough and responsive support experience.</p><p>• Track, update, and resolve service requests through the ticketing system while monitoring support channels and communicating status clearly to users.</p><p>• Coordinate hardware repairs, equipment recovery, asset tracking, and responsible device disposal processes to maintain accurate inventory and lifecycle management.</p><p>• Create and improve documentation, self-service materials, and knowledge resources that help employees use technology more effectively.</p><p>• Participate in support coverage and after-hours or on-call activities as required to address maintenance or urgent technical issues</p>
We are looking for an experienced Systems Engineer to support enterprise infrastructure initiatives. This contract opportunity is ideal for a hands-on technical specialist who can strengthen complex environments while resolving advanced infrastructure issues across servers, networks, virtualization, and storage. The role combines project delivery with high-level operational support, offering the chance to contribute to both ongoing stability and future infrastructure improvements.<br><br>Responsibilities:<br>• Design, deploy, and maintain enterprise infrastructure components, including routing, switching, server platforms, storage systems, and related technologies.<br>• Provide Tier 3 technical support by diagnosing complex issues, identifying root causes, and restoring service across network, virtualization, backup, and server environments.<br>• Lead or contribute to infrastructure projects lasting several months by gathering technical requirements, shaping solution designs, coordinating implementation plans, and producing clear documentation.<br>• Configure and support Cisco-based networking equipment and enterprise firewall solutions to ensure secure, reliable connectivity across the organization.<br>• Administer VMware environments and manage Windows and Linux servers to support performance, availability, and operational continuity.<br>• Oversee enterprise storage and backup or disaster recovery platforms, helping protect critical systems and data through effective administration and troubleshooting.<br>• Collaborate with internal teams and stakeholders to align infrastructure solutions with business and technical needs.<br>• Create and maintain technical documentation for configurations, procedures, designs, and support activities to improve knowledge sharing and operational consistency.
We are looking for an experienced Workday Developer to strengthen and evolve a complex enterprise Workday environment in San Antonio, Texas. This role focuses on building scalable technical solutions, enhancing platform performance, and delivering reliable integrations, reporting, and configuration across key Workday modules. The ideal candidate brings strong hands-on expertise, sound problem-solving skills, and the ability to partner with functional stakeholders to turn business needs into effective system outcomes.<br><br>Responsibilities:<br>• Create and enhance technical solutions within Workday, supporting configuration, development, and long-term platform performance across enterprise operations.<br>• Develop, test, and maintain integrations between Workday and connected systems using tools such as EIB, Core Connectors, Workday Studio, APIs, and web services.<br>• Partner with business and functional teams to interpret requirements and deliver technical designs that support HCM, Recruiting, Benefits, Payroll, and Compensation processes.<br>• Administer and refine Workday business processes, module configuration, and system enhancements to improve usability, accuracy, and efficiency.<br>• Troubleshoot complex issues involving integrations, data movement, reporting, and application behavior, and implement durable solutions.<br>• Produce and optimize Workday reports, analytics, and data outputs that support decision-making and operational visibility.<br>• Support third-party platform connectivity, including recruiting-related integrations such as Paradox, while maintaining data integrity and reliable performance.<br>• Contribute to major platform initiatives, including implementations, upgrades, and significant enhancements, while helping ensure system scalability and stability.<br>• Provide technical guidance to less experienced team members and share best practices for Workday development, support, and documentation.
We are looking for a Software Developer to build, enhance, and support business-critical applications in San Antonio, Texas. This role is suited for a hands-on engineer who enjoys working across the full software lifecycle, from solution design and integration through testing and production support. You will collaborate with technical and non-technical partners to deliver reliable systems, solve complex problems, and improve application performance in a dynamic environment.<br><br>Responsibilities:<br>• Design, develop, and maintain software solutions using enterprise technologies such as .NET, C#, ASP.NET, and related web frameworks.<br>• Create and support system integrations by building and consuming REST and SOAP APIs, ensuring secure and dependable data exchange across platforms.<br>• Work with relational databases to develop queries, troubleshoot issues, and optimize application data performance.<br>• Participate in code management, debugging, testing, and deployment activities to maintain high-quality releases and dependable production operations.<br>• Partner with business stakeholders and cross-functional teams to translate operational needs into practical technical solutions.<br>• Investigate incidents, resolve application defects, and provide ongoing support for essential systems with a focus on stability and service continuity.<br>• Contribute to continuous improvement efforts by identifying opportunities to strengthen delivery processes, automation, and application architecture.<br>• Learn new tools and platforms quickly and apply sound engineering judgment to deliver effective solutions across a broad technology landscape.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an Implementation Specialist <strong>(contract).</strong> In this role, you will support the delivery and adoption of a sophisticated financial analytics platform. This client-facing role will partner with project managers, technical teams, and business stakeholders to implement analytics solutions, optimize workflows, and drive successful user adoption across investment-focused organizations. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and deliver client-facing communications throughout the implementation lifecycle.</li><li>Develop and manage implementation scope, project plans, and effort estimates.</li><li>Provide functional and technical guidance to align platform capabilities with client business requirements.</li><li>Document business processes, user workflows, reporting requirements, and integration specifications.</li><li>Collaborate with technical teams to prioritize and execute client-driven enhancements and integrations.</li><li>Gain deep expertise in the organization's analytics and reporting solutions.</li><li>Support new implementations and enhance existing deployments to improve user experience and drive platform adoption.</li><li>Engage with investment professionals and business users to understand their operational and analytical needs.</li><li>Identify expansion opportunities by analyzing organizational structures and uncovering additional use cases during implementation.</li><li>Partner with product and engineering teams to recommend enhancements based on client feedback and workflow analysis.</li><li>Deliver end-user training and contribute to the development of training materials and programs.</li><li>Facilitate a smooth transition from implementation to ongoing support and customer success teams.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an Oracle EBS Developer <strong>(contract).</strong> In this role, you will support a long-term enterprise transformation initiative. This role will focus on enhancing and integrating Oracle E-Business Suite applications that support supply chain, order fulfillment, inventory, and manufacturing business processes. The consultant will work closely with technical and functional teams to deliver scalable solutions, integrations, and system enhancements. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, and deploy custom Oracle ERP solutions, including reports, interfaces, data conversions, extensions, forms, and workflow components.</li><li>Develop and support system integrations using standard and custom APIs.</li><li>Build and implement REST-based services to facilitate real-time communication between Oracle applications and external platforms.</li><li>Collaborate with business and technical stakeholders to gather requirements and deliver effective ERP solutions.</li><li>Troubleshoot and resolve application issues across development, testing, and production environments.</li><li>Participate in Agile-based software development and continuous improvement initiatives.</li></ul>
<p><strong>Symitar Developer</strong></p><p>On-site | Austin, TX | Full Time</p><p><br></p><p><strong>Robert Half</strong> is partnering with an Austin-based banking client to hire a Symitar Developer. The Symitar Developer will be responsible for the development, support, enhancement, and maintenance of core banking applications and related software systems. This position serves as a technical resource for core system support, application troubleshooting, and development initiatives while ensuring system reliability, operational efficiency, and excellent service delivery. The role collaborates with business and technical stakeholders to support critical organizational applications and processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Administer, support, and optimize the Symitar core banking platform and related applications.</li><li>Develop, enhance, and maintain PowerOn programs, integrations, APIs, and automated workflows.</li><li>Troubleshoot system issues, perform root cause analysis, and implement effective solutions.</li><li>Support core system upgrades, testing, deployments, and ongoing maintenance activities.</li><li>Partner with business and technology teams to gather requirements and deliver scalable solutions.</li><li>Collaborate with third-party vendors on implementations, integrations, and issue resolution.</li><li>Create and maintain technical documentation, procedures, and development standards.</li><li>Participate in on-call support and provide assistance during critical processing periods.</li><li>Mentor team members and contribute to continuous improvement initiatives.</li></ul><p><br></p>
We are looking for a Database Engineer to support critical data operations for an education environment in San Antonio, Texas. This role focuses on building reliable database solutions, managing secure access to data systems, and delivering timely information to internal stakeholders. The ideal candidate brings strong technical expertise across database administration, data movement, and system documentation while helping ensure continuity, accuracy, and confidentiality in day-to-day operations.<br><br>Responsibilities:<br>• Build, maintain, and improve Microsoft Access databases to support reporting, data integrity, and operational efficiency.<br>• Manage permissions and ongoing administration for database servers, applications, and related data environments, including inbound and outbound data exchanges.<br>• Oversee secure file transfer tools and connected systems to ensure reliable movement of data across internal and external platforms.<br>• Deliver accurate data support to curriculum and assessment teams within established timelines and service expectations.<br>• Create and refine procedures that strengthen database availability, minimize service interruptions, and improve overall system resilience.<br>• Execute backup, recovery, and disaster recovery planning activities, including documenting and testing restoration processes on a regular basis.<br>• Establish and maintain database security controls that align user access with application needs and data protection standards.<br>• Document queries, filters, conversions, configurations, and technical procedures thoroughly, with records stored in accessible and redundant locations.<br>• Support user account lifecycle management, system synchronization efforts, and application administration in collaboration with infrastructure and support teams.<br>• Partner with staff, vendors, and technical teams to troubleshoot issues, provide training, maintain current system knowledge, and assist with broader technology operations as needed.
We are looking for a Systems Security Engineer to strengthen and secure enterprise infrastructure for a respected financial institution in San Antonio, Texas. This position blends hands-on systems administration with a strong security focus, making it well suited for someone who can protect Windows-based environments while advancing consistent controls across the organization. The individual in this role will help elevate the company’s security posture through practical hardening measures, policy enforcement, and close collaboration with technical and business stakeholders.<br><br>Responsibilities:<br>• Build, deploy, and support secure infrastructure solutions across both on-premises systems and cloud-based platforms.<br>• Manage and enhance Microsoft security and identity tools, including Intune, Entra ID, Defender, Active Directory, and Group Policy, to improve control and visibility.<br>• Define and apply security configuration standards that align with recognized benchmarks and enterprise best practices.<br>• Drive initiatives related to server hardening, patching, vulnerability resolution, and ongoing configuration oversight.<br>• Create and maintain endpoint protection standards and device compliance rules to support a secure user environment.<br>• Review security alerts, examine potential threats, and coordinate timely corrective actions with the appropriate teams.<br>• Partner with infrastructure, networking, and IT leadership to promote standardized security processes and technology practices.<br>• Provide administration and support for core Windows Server services and related enterprise infrastructure components.<br>• Contribute to audits, risk reviews, and compliance activities associated with regulated financial environments.
We are looking for an Access Control Technician to support the installation, setup, and ongoing performance of electronic entry systems in New Braunfels, Texas. This on-site position focuses on keeping access control equipment operating reliably through hands-on service, system testing, and careful coordination with project teams and site personnel. The ideal candidate brings strong low-voltage technical ability, a safety-first mindset, and the confidence to troubleshoot both hardware and wiring issues in active field environments.<br><br>Responsibilities:<br>• Install and configure access control components such as card readers, control panels, electronic locking devices, and associated low-voltage hardware.<br>• Inspect, test, and troubleshoot system performance to identify faults in equipment, cabling, connections, or software settings.<br>• Perform scheduled maintenance activities to improve reliability and reduce unplanned system downtime.<br>• Read blueprints, wiring diagrams, and technical documents to complete installations and service work accurately.<br>• Work closely with project managers, contractors, and other trades to support progress on construction and occupied job sites.<br>• Document completed work, service findings, testing results, and system changes in a clear and organized manner.<br>• Assist end users with system operation by answering questions and providing basic training on access control functionality.<br>• Support system expansions, equipment replacements, and integrations with related security platforms such as CCTV or other electronic systems.<br>• Follow established job site safety practices and security procedures while handling tools, power sources, and controlled access equipment.
We are looking for a Salesforce Architect to lead the design and delivery of scalable Salesforce solutions that support complex, business-critical operations in San Antonio, Texas. This role blends architecture, engineering, and hands-on platform leadership, requiring someone who can shape technical direction while contributing directly to implementation quality. The ideal candidate brings strong expertise across Salesforce clouds, integrations, data architecture, and security, and can turn evolving requirements into practical, resilient solutions.<br><br>Responsibilities:<br>• Lead architectural planning for Salesforce platforms and connected enterprise applications, ensuring each solution aligns with technical standards and long-term business goals.<br>• Create end-to-end solution designs that cover system interactions, data structures, security controls, and implementation patterns across multiple Salesforce products.<br>• Evaluate when to use configuration-based features versus custom development to deliver maintainable, secure, and scalable outcomes.<br>• Participate directly in complex platform delivery by supporting advanced configuration, reviewing Apex and Lightning components, and guiding automation design.<br>• Oversee technical design reviews and code quality practices to promote consistency, documentation discipline, and reusable development standards.<br>• Resolve challenging production issues involving integrations, performance, data accuracy, and access controls across the Salesforce ecosystem.<br>• Design and govern integration approaches using APIs, middleware platforms, and event-driven mechanisms to support reliable data exchange with external systems.<br>• Define data architecture strategies, including migration planning, transformation rules, governance considerations, and analytics readiness.<br>• Partner with security and identity teams to implement authentication, authorization, and sharing models that meet compliance and privacy expectations.<br>• Drive platform optimization efforts, proof-of-concept development, and technical debt reduction initiatives to improve system stability and delivery speed.
We are looking for an accomplished Assistant General Counsel to join a high-growth consumer technology and healthcare organization in Austin, Texas. In this role, you will partner closely with the General Counsel to strengthen the legal function, guide strategic decision-making, and support expansion across e-commerce, telehealth, and pharmacy operations. This opportunity is well suited for an attorney who combines strong regulatory knowledge with practical business judgment and thrives in a collaborative, onsite environment.<br><br>Responsibilities:<br>• Advise senior leadership on significant legal, regulatory, and governance matters that affect business strategy and operational growth.<br>• Design and enhance legal policies, internal controls, and risk management frameworks that support scalable healthcare and consumer-facing operations.<br>• Help direct the day-to-day work of the legal team, providing mentorship, setting priorities, and maintaining high standards of legal support.<br>• Lead legal oversight for major business transactions and dispute matters, including coordination with external counsel and review of related budgets and strategy.<br>• Interpret changing healthcare and consumer regulations and translate those developments into practical guidance for business stakeholders.<br>• Support the administration of compliance programs tied to federal and state healthcare requirements across telehealth, pharmacy, and e-commerce services.<br>• Monitor state-specific rules involving telemedicine, prescribing practices, and corporate practice restrictions to help maintain compliant operations.<br>• Assist with the management of pharmacy licenses, accreditations, audits, inspections, and regulatory inquiries across multiple jurisdictions.<br>• Provide counsel on privacy, data protection, prescription marketing, drug labeling, and other regulatory issues impacting patient and consumer platforms.<br>• Partner with the General Counsel on legal department planning, new product initiatives, and market expansion efforts in additional territories.
We are looking for a Salesforce Developer to support and enhance a mission-driven Salesforce environment in San Antonio, Texas. This position focuses on building scalable solutions, improving platform performance, and partnering with technical and business teams to turn operational needs into effective system capabilities. The ideal candidate brings strong hands-on development experience, sound judgment around platform governance, and the ability to communicate clearly while contributing within a collaborative team setting.<br><br>Responsibilities:<br>• Build, customize, and launch Salesforce solutions that support nonprofit operations, including tailored applications, workflow automation, and connected system integrations.<br>• Partner with business stakeholders and technical colleagues to gather needs, clarify objectives, and convert requirements into practical Salesforce designs.<br>• Maintain the Salesforce platform through thoughtful configuration, performance tuning, and proactive support to promote reliability and usability.<br>• Establish and follow disciplined development practices covering code quality, testing, documentation, and responsible data management.<br>• Review peer development work, provide constructive feedback, and help maintain consistent technical standards across the team.<br>• Evaluate new Salesforce releases and features, recommending and applying enhancements that add value to the organization.<br>• Work closely with internal IT groups and outside partners to connect Salesforce with related enterprise applications and external tools.
<p>The <strong>Health Information Management (HIM) Manager</strong> is responsible for the overall leadership, direction, and performance of Health Information Management operations. This role ensures the integrity, security, accessibility, and compliance of patient health information while supporting organizational objectives, regulatory requirements, service-level agreements, and client expectations.</p><p>The HIM Manager leads and develops HIM professionals, supervisors, and team leads while partnering with clinical, operational, compliance, revenue cycle, and technology stakeholders to drive operational excellence, quality, and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily HIM operations to ensure service-level agreements, productivity goals, quality standards, and turnaround-time requirements are consistently met.</p><p>• Lead, coach, mentor, and develop HIM staff, supervisors, and team leads.</p><p>• Establish departmental goals, monitor performance metrics, and implement operational improvements.</p><p>• Oversee staffing, workload distribution, scheduling, and resource utilization.</p><p>• Foster a culture of accountability, quality, collaboration, and exceptional customer service.</p><p>• Oversee medical record completion, scanning, indexing, record maintenance, and Release of Information (ROI) processes.</p><p>• Ensure the accuracy, integrity, confidentiality, security, and accessibility of patient health information.</p><p>• Monitor compliance with medical documentation standards, record retention requirements, and organizational policies.</p>
We are looking for an experienced Legal Assistant to support attorneys in a dynamic services environment in Austin, Texas. This role is ideal for someone who brings strong law firm experience, excellent judgment, and the ability to keep complex schedules, documents, and priorities moving efficiently. The successful candidate will play a key part in day-to-day practice support while handling sensitive information with a high level of professionalism and discretion.<br><br>Responsibilities:<br>• Manage attorney schedules, coordinate meetings, oversee travel arrangements, and help maintain organized communication across calendars and inboxes.<br>• Track assignments, deadlines, and ongoing priorities to keep legal work progressing smoothly with limited oversight.<br>• Draft, revise, format, and review legal documents, client correspondence, presentations, and other practice-related materials for accuracy and professionalism.<br>• Support matter intake activities by coordinating conflict checks, opening files, and maintaining organized document records.<br>• Assist with billing processes, budget tracking, client-related financial coordination, and alternative fee arrangement administration.<br>• Serve as a liaison among attorneys, clients, and internal teams to ensure timely communication and efficient follow-through.<br>• Contribute to business development efforts by helping prepare presentation materials, supporting client events, and updating relationship management databases.<br>• Handle confidential information with discretion while applying sound judgment in daily administrative and legal support activities.<br>• Use legal technology and productivity tools to streamline workflows, including support for filings and document management tasks.<br>• Provide additional administrative assistance and project support as practice needs evolve.
<p>We are looking for an accomplished Revenue Cycle Director to guide and strengthen revenue cycle performance for a local hospital. This Long-term Contract opportunity is well suited for a strategic leader who can evaluate current operations, identify areas for improvement, and help build a scalable framework to support continued clinical growth. The role calls for sound judgment, strong collaboration skills, and the ability to lead operational change within a complex healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead a comprehensive review of revenue cycle activities and develop practical strategies to improve financial performance, workflow efficiency, and operational consistency.</p><p>• Partner with existing leadership teams to redesign processes, align priorities, and establish a sustainable structure that supports future service expansion.</p><p>• Oversee accounts receivable performance, billing operations, and claim resolution efforts to strengthen cash flow and reduce reimbursement delays.</p><p>• Introduce reporting practices and performance metrics that provide visibility into key revenue cycle trends, risks, and improvement opportunities.</p><p>• Direct auditing and compliance-focused reviews to ensure billing practices meet organizational standards and regulatory expectations.</p><p>• Support optimization of revenue cycle workflows across platforms such as 3M, Allscripts, Cerner, Dentrix, and related financial or clinical systems.</p><p>• Guide teams through operational change initiatives, including process updates tied to growth, new service lines, or evolving organizational needs.</p><p>• Collaborate with stakeholders involved in physician and billing operations to improve charge capture, claims accuracy, and reimbursement outcomes.</p>
We are looking for an EMR Analyst to support and enhance eClinicalWorks operations for a healthcare organization in San Antonio, Texas. This role focuses on troubleshooting application issues, improving workflows, and translating business needs into practical system solutions. The ideal candidate brings strong experience with eClinicalWorks, works effectively with technical and operational teams, and communicates clearly through documentation, training, and end-user support.<br><br>Responsibilities:<br>• Investigate application issues reported by eClinicalWorks users, identify root causes, and recommend effective corrective actions to improve system performance and usability.<br>• Gather business needs from stakeholders and convert them into clear requirements, user stories, process maps, and proposed system enhancements.<br>• Track implementation and support activities, address obstacles, share status updates, and suggest next steps to keep projects moving forward.<br>• Create, update, and maintain user guides, knowledge resources, and support documentation to help end users work efficiently within the system.<br>• Deliver help desk assistance and user training, ensuring questions are handled promptly and staff are confident using eClinicalWorks tools and workflows.<br>• Support functional areas across the eClinicalWorks platform by coordinating with internal teams, IT partners, and business stakeholders on day-to-day needs and improvements.<br>• Record support requests accurately in the ServiceDesk ticketing system and contribute to consistent documentation practices across the team.<br>• Assist with additional assignments as needed to support EMR operations, process improvements, and related project objectives.