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14 results for Site Support Tech Ii in San Antonio, TX

Help Desk Support, Tier II

Austin, TX
onsite
Temporary / Contract
23.75 - 30.00 USD / Hourly
Help Desk Support, Tier IIOn-site | Austin, TX | Contract We are looking to hire a Tier II Help Desk Support professional to deliver advanced technical assistance for employees across Austin, Texas. This contract position is ideal for someone who can take ownership of escalated support issues, resolve complex endpoint and access-related problems, and maintain a high standard of service in a manufacturing environment. The role combines hands-on troubleshooting with strong communication, documentation, and collaboration across technical teams. You will help keep daily operations running smoothly by improving issue resolution, supporting end users, and contributing to a reliable IT support experience. Responsibilities:• Act as the next level of support for issues that require deeper technical investigation beyond the initial service desk response.• Diagnose and resolve problems involving desktops, laptops, operating systems, business applications, network connectivity, and user access.• Handle incidents and service requests according to established response targets while balancing urgency, impact, and user needs.• Work closely with engineering teams, senior support resources, and external vendors to drive complex issues through to resolution.• Configure, deploy, and maintain endpoint devices across Windows, macOS, and mobile environments, including remediation of device-related issues.• Support core workplace technologies such as Microsoft 365, identity platforms including Azure AD and Entra ID, and collaboration tools used across the business.• Create and maintain clear support documentation, including ticket updates, solution records, and knowledge articles for recurring issues.• Identify patterns in support demand and recommend practical improvements, process refinements, or automation opportunities to strengthen service delivery.• Assist with user onboarding and offboarding activities, including account access setup, permissions changes, and device preparation.• Provide day-to-day guidance to entry-level support staff and promote adherence to IT security standards, service procedures, and documentation practices.
2026-04-24T13:58:44Z

IT Support Lead

Austin, TX
onsite
Temporary / Contract
42.75 - 49.50 USD / Hourly
IT Support LeadOn-site | Austin, TX | Contract We are looking for an experienced IT Support Lead to join our team in Austin, Texas. In this role, you will act as the primary IT presence for a local office, serving approximately 150 end users. This is a long-term contract position offering the opportunity to take ownership of IT operations and collaborate with global teams to ensure seamless technology support. Responsibilities:• Provide Level 1 and Level 2 technical support for onsite and remote users, addressing immediate IT needs efficiently.• Serve as the escalation point for local IT issues, coordinating with global support teams as required.• Manage endpoint engineering tasks and perform light system administration to maintain operational efficiency.• Administer Jamf for Mac devices, including provisioning, group management, and laptop deployments.• Troubleshoot and support a variety of cloud-based applications used across the organization.• Ensure optimal performance and user support in Windows-based environments.• Monitor and manage service desk tickets to resolve issues promptly and effectively.• Maintain the functionality of virtual desktop infrastructure (VDI) and provide deskside support as needed.• Implement best practices for IT service management (ITSM) and Active Directory administration.• Collaborate with stakeholders to identify and address technology needs proactively.
2026-04-24T13:58:44Z

Help Desk Support

Austin, TX
onsite
Temporary / Contract
22.00 - 30.00 USD / Hourly
Help Desk Support On-site | Austin, TX | Contract Robert Half is actively hiring a customer-focused Help Desk Support professional to deliver advanced technical assistance for end users across a distributed workforce. This Long-term Contract position is ideal for someone who can take ownership of escalated support issues, investigate technical problems thoroughly, and provide dependable service across devices, applications, and core IT systems. The role requires a strong balance of hands-on troubleshooting ability, clear communication, and a commitment to maintaining a smooth and secure user experience. Responsibilities:<ul><li>Own escalated support requests from frontline service desk staff and drive complex issues through to resolution.</li><li>Diagnose and resolve technical problems involving desktop and laptop hardware, operating systems, business applications, network connectivity, and user access.</li><li>Monitor incident and service request queues, ensuring tickets are addressed according to policy. </li><li>Set up, configure, maintain, and troubleshoot endpoint devices.</li><li>Support enterprise productivity and identity tools, including M365 and Active Directory. </li><li>Create and update support documentation, resolution notes, and knowledge articles to improve team efficiency and consistency.</li><li>Assist with employee onboarding and offboarding activities by preparing equipment and managing appropriate system access.</li></ul>
2026-04-24T13:53:42Z

SAP Developer

San Antonio, TX
onsite
Permanent / Full Time
142000.00 - 153000.00 USD / Yearly
We are looking for an experienced SAP Developer to join our team in San Antonio, Texas. This role involves designing, implementing, and supporting SAP solutions tailored to meet business needs while ensuring high-quality development standards. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving within a collaborative environment. Responsibilities: • Develop and maintain SAP solutions, including SAP ERP and S/4HANA, to support business operations. • Collaborate with functional teams to identify and propose technical solutions for new business requirements. • Create, test, and implement integrations using SAP PI/PO and other SAP technologies. • Write comprehensive technical specifications and provide training and support during go-live phases. • Troubleshoot and resolve SAP-related issues, ensuring minimal disruption to business processes. • Drive continuous improvement initiatives within the SAP environment, delivering system enhancements and projects. • Assist in SAP template rollouts and adhere to established methodologies. • Work in a global, multi-country SAP environment, contributing to international projects as required. • Ensure compliance with configuration management practices and maintain documentation standards. • Stay updated on emerging SAP technologies and contribute to their adoption within the organization.
2026-04-22T15:53:43Z

Network Administrator

San Antonio, TX
onsite
Temporary to Hire
50.00 - 55.00 USD / Hourly
We are looking for a Network Administrator to support and enhance enterprise connectivity in San Antonio, Texas. This contract opportunity with potential for a permanent role is ideal for someone who can maintain reliable network operations, improve performance, and provide timely technical support to internal teams and external partners. The person in this role will work across LAN and WAN environments, ensuring network infrastructure is well configured, documented, and aligned with business needs. Responsibilities: • Monitor network activity and evaluate system performance to identify issues and implement improvements that increase reliability and efficiency. • Apply software updates, patching, and hardware adjustments to maintain stable operations and address infrastructure weaknesses. • Configure and maintain LAN and WAN components, including routers, switches, firewalls, and related network devices. • Create and keep accurate technical documentation for network configurations, topology, and support procedures. • Troubleshoot connectivity and performance problems reported by employees, administrators, service providers, site contacts, and vendors. • Provide day-to-day technical support for network-related incidents, service requests, and operational questions. • Work with stakeholders and external partners to resolve escalated issues and ensure network services meet business expectations. • Support deployment, maintenance, and ongoing optimization of Cisco-based network environments across multiple layers of infrastructure.
2026-04-21T18:53:44Z

Software Developer

San Antonio, TX
onsite
Temporary to Hire
42.75 - 49.50 USD / Hourly
We are looking for a skilled Software Developer to join our team in San Antonio, Texas. In this role, you will work on designing, developing, and maintaining applications within a healthcare environment. This is a contract position with the potential for long-term employment, offering an excellent opportunity to contribute to impactful projects and collaborate with cross-functional teams. Responsibilities: • Design, develop, and implement software solutions to meet business requirements, focusing on front-end UI web applications and .NET technologies. • Conduct thorough debugging and analysis to identify and resolve system issues effectively. • Collaborate with users to understand their needs and propose tailored solutions. • Perform complex coding tasks and ensure accuracy through rigorous testing procedures. • Document program development, changes, and enhancements, including test results and operational procedures. • Provide technical consultation to user departments and support Information Systems personnel through training and assistance. • Validate production schedules and ensure system reliability for assigned applications. • Communicate project status and system problem resolution updates to management. • Participate as a project team member, contributing to successful outcomes under the guidance of project leaders. • Assume on-call technical responsibility for production systems as needed.
2026-04-27T16:08:44Z

Systems Administrator

San Antonio, TX
onsite
Temporary to Hire
40.00 - 45.00 USD / Hourly
We are looking for a Systems Administrator to support core infrastructure operations for a client in San Antonio, Texas. This contract opportunity with potential for a permanent role is ideal for someone who is comfortable managing server environments, virtualization platforms, and essential networked systems while helping maintain reliable day-to-day IT performance. The role calls for a technically capable, detail-oriented individual who can also explain system issues and solutions clearly to colleagues with varying levels of technical knowledge. Responsibilities: • Manage daily administration of server, storage, network, and software environments to keep systems secure, stable, and available. • Install, configure, update, and maintain infrastructure components, including operating systems, hardware platforms, and supporting applications. • Administer Active Directory services along with backup processes, storage resources, and related infrastructure technologies. • Support and maintain monitoring and management utilities used to track system health, performance, and operational issues. • Oversee virtualized environments across Microsoft Hyper-V and VMware vCenter, including routine maintenance and support activities. • Troubleshoot infrastructure problems and coordinate timely resolution to minimize downtime and service disruption. • Communicate technical concepts, system status, and issue resolution steps in a clear manner to non-technical users and stakeholders. • Contribute to automation and administrative efficiency through PowerShell scripting when appropriate.
2026-04-21T18:48:43Z

Software Engineering Manager

Austin, TX
onsite
Permanent / Full Time
140000.00 - 225000.00 USD / Yearly
We are a fast-growing healthcare SaaS company dedicated to transforming patient care and operational efficiency through cutting-edge technology. Our platform powers better decision-making and outcomes for providers, payers, and patients alike. We are looking for a Technology Officer / Technical Team Lead to take charge of our technology strategy and execution. This is a high-impact role for someone who thrives in a leadership position with the opportunity to shape the future of healthcare innovation. Responsibilities Technology Strategy & Leadership Develop and execute the technical vision to support business objectives. Discover and implement new technologies that give the company a competitive edge. Evaluate and recommend technology partnerships, platforms, and infrastructure enhancements. Team & Operations Lead, mentor, and grow a high-performing engineering and IT team. Supervise system architecture, infrastructure, and engineering workflows to ensure scalability and reliability. Promote best practices in coding, design, and system security. Governance & Performance Oversee quality assurance, data protection, and compliance processes. Monitor KPIs, technical debt, and IT budgets to measure performance and ROI. Establish operational standards and documentation protocols. Stakeholder Engagement Collaborate across departments to align technology with business needs. Communicate technical strategy and performance to executive leadership, stakeholders, and investors. Incorporate feedback from customers, partners, and internal users to inform product and platform improvements. Requirements Proven experience in a senior technical leadership or team lead role. Strong knowledge of current and emerging technologies relevant to SaaS, cloud computing, and healthcare compliance. Demonstrated ability to create technology strategies that drive growth and scalability. Solid understanding of business planning, budgeting, and performance metrics. Experience with infrastructure, data security, and regulatory compliance (e.g., HIPAA, SOC 2) is a plus. Excellent leadership, communication, and interpersonal skills. Strategic thinker with a hands-on, problem-solving mindset. Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field. MBA or equivalent business/technical graduate degree preferred. Experience in healthcare tech or regulated industries strongly preferred.
2026-04-16T15:38:41Z

Help Desk Specialist

Austin, TX
onsite
Temporary / Contract
21.00 - 24.00 USD / Hourly
We are looking for a Help Desk Specialist to support end users in a hybrid role based in Austin, Texas. This Long-term Contract opportunity is ideal for an entry-level candidate who is detail oriented and enjoys solving technical issues, delivering strong customer support, and working across both onsite and remote environments. The position focuses on day-to-day desktop support, ticket resolution, and content updates while helping maintain a smooth experience for employees and visitors. Responsibilities:• Provide first-line technical assistance for end users by resolving common hardware, software, and access-related issues in a timely manner.• Manage incoming support requests through the ticketing system, document troubleshooting steps, and ensure accurate updates through resolution.• Perform password resets and assist users with account access concerns while following established support procedures.• Support Microsoft Office 365 applications by addressing user questions, basic configuration needs, and routine functionality problems.• Deliver a high level of customer service in a public-facing support environment, assisting users both remotely and in person.• Troubleshoot desktop and end-user issues through remote support tools as well as onsite desk-side assistance when needed.• Help with content-related updates and other routine support tasks that contribute to daily operational continuity.
2026-04-21T21:58:44Z

Staff Accountant

Austin, TX
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
We are looking for a highly motivated Staff Accountant to join our team in Austin, Texas. In this role, you will collaborate closely with senior accounting staff to ensure accurate financial reporting and compliance with company policies. This is an excellent opportunity for someone with a strong foundation in accounting principles and a passion for leveraging technology to improve processes. Responsibilities: • Collaborate with the Accounting Manager and senior accountants to execute month-end close activities, including journal entries, accruals, and reconciliations. • Utilize technical software skills to enhance accounting workflows and support accurate financial reporting. • Ensure alignment between financial reporting systems and other organizational software tools. • Prepare fluctuation analyses and provide insights to leadership for forecasting and reporting purposes. • Assist in the preparation of schedules and supporting documents for the year-end financial audit process with external auditors. • Contribute to the development and maintenance of timely and accurate financial statements in accordance with generally accepted accounting principles. • Ensure all financial records comply with company policies and procedures. • Support efforts to streamline accounting processes by introducing automation and leveraging technology. • Partner with cross-functional teams to complete various tasks and projects as required.
2026-04-10T13:43:44Z

Data Engineering Manager

San Antonio, TX
remote
Permanent / Full Time
95000.00 - 115000.00 USD / Yearly
Additional Skills: Deep hands-on expertise with dbt (Cloud or Core), including model development, testing, macros, packages, documentation, scheduling, and performance optimization. Strong command of dbt project structure, materializations (including incremental models and snapshots), and integration with BI-owned metric certification and semantic layers. Ability to evaluate when to leverage community dbt packages versus building custom solutions. Expert-level SQL for complex analytical transformations and performance optimization. Strong data modeling skills across dimensional (Kimball), Data Vault, and domain-oriented patterns, including temporal modeling, SCDs, and surrogate keys. Proven judgment in balancing normalization vs. denormalization for performance, flexibility, and downstream analytics use cases. Experience designing and implementing automated data quality testing and validation frameworks. Familiarity with data quality tooling (e.g., Great Expectations) and core data quality dimensions across analytics workflows. Familiarity with modern analytics stacks and how analytics engineering integrates with cloud data platforms, ingestion tools, dbt, and BI systems. Working knowledge of DataOps practices such as version control, CI/CD, and automated testing. Knowledge of K–12 education data domains and metrics, including enrollment, attendance, assessments, staffing, and multi-state reporting requirements. Familiarity with education data privacy (FERPA), academic calendars, and operational rhythms. Proven ability to lead technical teams, facilitate requirements and design discussions, and manage competing stakeholder priorities. Strong communication and change management skills, translating technical capabilities into clear business value. Required experience: Bachelor’s degree in Computer Science, Information Systems, Data Science, Statistics, Mathematics, or a related field, or equivalent practical experience. 7+ years of experience in analytics engineering, data engineering, data analytics, or closely related technical roles. 3+ years of experience in technical leadership or people management, leading analytics, data, or BI teams. Demonstrated hands-on experience with dbt (2+ years) building and maintaining production data models and transformations. Strong data modeling expertise, with a proven track record designing dimensional models, analytics data marts, or business-facing data products. Expert-level SQL skills, including complex analytical queries and performance optimization Experience partnering with non-technical stakeholders to gather requirements and translate them into effective technical solutions. Preferred Education and Experience: Master’s degree in Data Science, Statistics, Computer Science, or a related analytical field. dbt Analytics Engineering certification or equivalent demonstrated expertise Hands-on experience with Snowflake or comparable cloud data warehouse platforms. Experience working with K–12 education data, student information systems, or education analytics. Experience building data solutions for multi-state or geographically distributed organizations. Exposure to data governance practices, including business glossaries and data quality frameworks Familiarity with modern data stack tools (e.g., ingestion, orchestration, BI, and data quality platforms). Experience leading analytics teams using Agile or iterative delivery methodologies.
2026-04-20T17:08:44Z

Technical Sales Executive

Austin, TX
onsite
Permanent / Full Time
60000.00 - 100000.00 USD / Yearly
What You’ll Do Sales Execution ● Own the full sales cycle—from prospecting and outreach to demos, proposals, and closing. ● Target physical therapy clinics, healthcare providers, employers, and wellness platforms. ● Deliver tailored product presentations and demos that speak to buyer needs. ● Manage pipeline and deal stages using tools like Asana, HubSpot or Salesforce. ● Meet and exceed monthly and quarterly sales targets with a performance-driven mindset. Lead Generation & Outreach ● Build and maintain a healthy pipeline through outbound prospecting and inbound follow-up. ● Leverage marketing resources and campaigns to drive engagement and conversions. ● Represent PTX Therapy at virtual and in-person events, demos, and industry conversations. Customer Engagement & Handoff ● Coordinate smooth transitions from sale to onboarding/support teams. ● Capture customer feedback and help inform product improvements and sales collateral. ● Build long-term relationships that can lead to renewals, referrals, and upsell opportunities. What We’re Looking For Required Qualifications ● 2–5 years of successful B2B sales experience—preferably in SaaS, healthcare, or digital health. ● Track record of exceeding quota and driving growth in a fast-paced environment. ● Strong communication, demo, and closing skills. ● Comfortable with CRM tools (e.g., HubSpot, Salesforce, Asana) and sales engagement platforms. ● Self-starter with the ability to work independently and manage time effectively. Preferred Qualifications ● Experience selling into physical therapy, chiropractic, wellness, or employer health markets. ● Understanding of healthcare SaaS, MSK (musculoskeletal) solutions, or digital therapeutics
2026-04-03T19:13:48Z

IT Director

Austin, TX
onsite
Temporary / Contract
68.00 - 80.00 USD / Hourly
IT DirectorOn-site | Austin, TX | Fractional Robert Half is hiring an experienced IT Director to join a high-tech engineering team in Austin, Texas. This long-term fractional position offers the opportunity to lead and optimize IT operations, ensuring seamless functionality and innovation within the organization. The ideal candidate will bring a strong technical skill set and leadership capabilities to oversee critical systems and drive strategic IT initiatives. Responsibilities:• Lead the management and maintenance of IT infrastructure, including hardware, software, and network systems.• Oversee the implementation and optimization of Active Directory and backup technologies.• Manage Cisco technologies to ensure robust and secure communication networks.• Develop and enforce configuration management processes to maintain system integrity.• Collaborate with cross-functional teams to align IT strategies with business goals.• Conduct regular assessments of systems to identify and mitigate risks.• Supervise the procurement, installation, and upgrade of computer hardware and software.• Provide leadership and guidance to the IT team, fostering a culture of innovation and accountability.• Ensure compliance with environmental and quality standards in IT operations.• Monitor and enhance system performance to support organizational efficiency.
2026-04-16T01:13:42Z

Director of Enterprise Architecture

Seguin, TX
onsite
Permanent / Full Time
180000.00 - 220000.00 USD / Yearly
We are looking for a strategic technology leader to shape and advance the enterprise architecture vision for our organization in Seguin, Texas. This role will connect long-term business priorities with scalable technology decisions, helping drive modernization, resilience, and operational performance across the enterprise. The ideal candidate brings strong leadership experience, a deep understanding of complex enterprise environments, and the ability to guide transformation in an industrial or manufacturing setting. Responsibilities: • Create and direct an enterprise architecture roadmap that supports growth, digital advancement, and improved business efficiency. • Establish architecture standards, guiding principles, and governance practices to promote consistency across systems, teams, and business functions. • Work closely with senior leadership to align technology direction, investment priorities, and platform decisions with organizational goals. • Lead the consolidation of major business and operational platforms into a cohesive, scalable technology ecosystem. • Drive modernization efforts for legacy environments while expanding the use of cloud solutions, edge technologies, and industrial connectivity capabilities. • Provide architectural oversight for enterprise data platforms, analytics environments, cybersecurity strategies, infrastructure, and related technology domains. • Manage and mentor enterprise, solution, and domain architects to encourage innovation and maintain architectural discipline across initiatives. • Assess emerging technologies and market trends to inform strategic planning and strengthen long-term competitiveness. • Promote compliance with regulatory expectations, security standards, and enterprise risk management practices across architecture initiatives.
2026-04-24T20:04:24Z