<p><strong>Robert Half </strong>is actively partnering with an Austin-based client to identify a <strong>Help Desk Technician (contract). </strong>In this role, you’ll be the first point of contact for employees experiencing technical issues, providing timely and effective solutions to ensure smooth business operations. <strong>This is an on-site role in Austin.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to user inquiries via phone, email, or ticketing system regarding hardware, software, and network issues.</li><li>Diagnose and resolve technical problems, escalating complex issues to appropriate teams when necessary.</li><li>Install, configure, and troubleshoot desktop and laptop computers, mobile devices, printers, and other peripherals.</li><li>Maintain accurate records of support requests and resolutions using the help desk ticketing system.</li><li>Provide onboarding technical support for new employees, including account setup and equipment provisioning.</li><li>Assist in maintaining IT documentation and knowledge base articles.</li><li>Collaborate with other IT team members to improve support processes and user experience</li></ul>
<p>We are looking for a detail-oriented Desktop Support Analyst to join a well-established company in San Antonio, Texas. This is ideal for candidates with 1-2 years of experience who are eager to grow their IT skills in a dynamic and fast-paced work environment. The role involves providing high-quality technical support to end users, ensuring their hardware and software needs are effectively addressed.</p><p><br></p><p>Responsibilities:</p><p>• Document and categorize all technical issues and service requests accurately using the IT service desk tool.</p><p>• Offer remote support to end users through tools like Skype for Business and the IT service desk application.</p><p>• Manage user accounts and permissions using Active Directory and Office 365.</p><p>• Deliver hands-on troubleshooting and support for hardware and software issues at user workstations.</p><p>• Utilize internal and external resources, such as manuals, knowledge bases, and vendor support, to resolve technical problems.</p><p>• Maintain and update technical documentation to ensure a seamless support process.</p><p>• Collaborate with team members to identify and implement process improvements for IT support.</p><p>• Ensure timely resolution of tickets while meeting service-level agreements.</p><p>• Provide excellent customer service to internal staff, addressing their IT needs promptly and professionally.</p>
We are looking for a skilled Systems Administrator to join our team in San Antonio, Texas. This is a Contract-to-permanent position, offering the opportunity to work with a dynamic and supportive organization. The ideal candidate will have a strong background in system provisioning, maintenance, and administration, with a focus on delivering reliable IT infrastructure solutions.<br><br>Responsibilities:<br>• Perform daily system administration tasks, including provisioning, configuration, patching, and maintenance of hardware, software, and storage systems.<br>• Manage and support Windows Active Directory, ensuring the stability and security of network and backup systems.<br>• Utilize and maintain monitoring and management tools to ensure optimal system performance.<br>• Provide clear and effective communication of technical concepts to non-technical team members.<br>• Administer and support virtualization platforms such as Microsoft Hyper-V and VMware vCenter.<br>• Create and maintain scripts using PowerShell to enhance system automation and efficiency.
<p>Our client, an advertising company, is searching for a Collection Specialist with a shared services background for an immediate start. </p><p><br></p><p>Job Description Summary </p><p>This position will Manage the day-to-day collection activities associated with a portfolio of commercial accounts ranging from $250K to $35M in receivable balances.</p><p>Responsibilities:</p><p>Collection Activities </p><p>• Contact customers and/or their representatives (related Account Executive, attorney, trustee, designated contact) via phone, mail, or email to resolve past due balances.</p><p>• Negotiate mutually acceptable payment arrangements where necessary and follow up on them in a timely manner.</p><p>• Accurately document comments/actions taken on customer accounts to maintain good tracking and history on the system(s) of record.</p><p>• Facilitate resolution of disputed balances via research and/or reconciliations.</p><p>• Provide quality customer service to internal/external customers including, but not limited to, reasonable inquiries on collection status and requests for information.</p><p>• Maintain established service level agreements with branch locations and other functional areas.</p><p>• Meet or exceed established performance metrics.</p><p>On Account Credit Item Research / Agency Updates </p><p>• Work with the Account Executives, Finance or the customers when credits or rebills are needed. Research request for credits/rebills and resolve timely.</p><p>• Prepare accounts for/contact/update 3rd party agencies as needed to facilitate external collections.</p><p>Qualifications</p><p>• The incumbent will work smoothly and in concert with others in Accounts Receivable, Finance, Sales and outside the organization with a focus on providing a high level of customer service</p><p>Experience</p><p>• Minimum Job-Related Experience Required: 2-5 years of relevant experience, with at least 2 years working with collections or customer service.</p><p><br></p><p>Education</p><p>• Minimum Education Required: High School some college preferred.</p><p>Competencies:</p><p>• Reconciliation & Analysis: Reconciling and analyzing financial information to inform decision-making in the organization.</p><p>• Technical Skills: Must be tech-savvy and able to navigate media sites, blogs, MS Office Suite</p><p>• Analytical Thinking: Analyzing and synthesizing information to understand issues, identify options, and support sound decision making.</p><p>• Attention to Detail: Analyzing and synthesizing information to understand issues, identify options, and support sound decision making.</p><p>• Planning & Organizing: Reaching goals by making and following plans, setting, and sticking to priorities and allocating resources effectively. </p><p><br></p><p><br></p><p>If you are extremely detail oriented Collection Specialist, able to multitask and are looking to work in a fast-paced environment this position is for you! Apply online now for immediate consideration or call 210-696-8300.</p>
<p>This role is crucial in transforming enterprise and marketing data into actionable insights that drive our membership growth, relationship deepening, and mission impact objectives. The ideal candidate will have proficiency in SQL for data extraction and analysis, experience with visualization tools like Looker Studio and Power BI, and strong Excel skills for data analysis and modeling.</p><p>You will be instrumental in building and maintaining our marketing measurement framework, focusing on multi-channel campaign performance, attribution modeling, and marketing ROI optimization. This role combines technical analytics capabilities with strategic thinking to support data-driven decision-making across our digital and traditional marketing channels. Knowledge of digital analytics platforms, experience with campaign tracking and measurement, and familiarity with Python or R for data analysis are essential.</p><p>As we enhance our analytics capabilities, you will help implement advanced measurement solutions, including multi-touch attribution, predictive analytics for relationship-deepening opportunities, and automated reporting systems. This is an exciting opportunity to shape the future of our marketing analytics practice. Experience with marketing automation platforms, knowledge of statistical modeling and A/B testing, and familiarity with machine learning concepts will be highly beneficial.</p><p>If you have multiple years of experience in marketing analytics or digital marketing, you should apply right away!</p><p><br></p><p><strong>Highlights:</strong></p><ul><li>Drive data-informed decision-making across marketing channels</li><li>Enhance marketing effectiveness through advanced analytics</li><li>Support membership growth through optimized acquisition strategies</li><li>Enable personalized member experiences through data insights</li><li>Contribute to the digital transformation of our marketing capabilities</li></ul><p><br></p>
We are looking for an experienced Data Governance Manager to lead the development and implementation of data governance frameworks and strategies within our organization. This role requires a proactive leader who can manage cross-functional teams, ensure regulatory compliance, and drive data quality initiatives across various departments. Based in San Antonio, Texas, this position offers an opportunity to shape how data is managed and utilized in a dynamic environment.<br><br>Responsibilities:<br>• Develop and implement comprehensive data governance frameworks to ensure data quality and integrity.<br>• Collaborate with technical and non-technical teams to establish best practices for data management and compliance.<br>• Utilize tools such as Power BI and Erwin Data to analyze, visualize, and manage organizational data.<br>• Lead initiatives to maintain regulatory compliance with frameworks and public sector data requirements.<br>• Manage metadata repositories, data warehousing technologies, and governance tools to support organizational objectives.<br>• Facilitate cross-functional meetings to align stakeholders and address data-related challenges.<br>• Oversee multiple projects and priorities in a fast-paced, evolving data landscape.<br>• Provide project management support to ensure timely delivery of data governance initiatives.<br>• Document processes and maintain organized records to support ongoing data governance efforts.<br>• Promote a culture of data stewardship and continuous improvement across the organization.
<p>Our client that provides Commercial Services needs an Accounts Receivable Specialist I for an immediate start!</p><p><br></p><p>SUMMARY: </p><p>Reports to: AR III or Lead</p><p>Position Description: Accounts Receivable Specialist I</p><p>Basic Function: In this role, it will be critical for the Accounts Receivable Specialist I to enter, post and reconcile invoices, research and escalate customer AR issues, review aging reports, and maintain cash receipts journal. </p><p><br></p><p>We are looking for a dedicated, attention to detail professional with strong communication and technical competencies. The ideal candidate will have a solid knowledge of billing, and extensive customer service dealing with Senior Level Managers/Executives.</p><p><br></p><p>JOB DESCRIPTION:</p><p>• Responsible for timely processing of billings in WAWF, GSA and IPP or comparable external invoicing systems. </p><p>• Support billing activity and deliver invoices to customer web portals. </p><p>• Review invoices for accuracy and compliance with appropriate contracts, guidelines, and regulations.</p><p>• Communicate regularly with internal/external business partners/clients regarding past due payments.</p><p>• Perform timely and accurate the Cash Application of customer payments. </p><p>• Maintain daily Invoice Log/ Subledger information. </p><p>• Maintain Account receivable Aging. </p><p>• Ability to effectively develop and maintain professional communication with all levels of employees in an organization in a fast-paced environment. </p><p>• Support AR department functions, including the monthly close process, reconciliations, audits, and special projects as needed. </p><p><br></p><p>EDUCATION REQUIRED: </p><p>• Associate degree in Accounting or Finance preferred. </p><p><br></p><p>SKILLS AND EXPERIENCE REQUIRED: </p><p>• Two+ (2+) years of related experience in billing and/or collections. </p><p>• Understanding of accounting and finance principles. </p><p>• Knowledge of DFAS, WAWF, IPP and My Invoice portals is a plus. </p><p>• Excellent written, verbal, communication, and interpersonal skills. </p><p>• Intermediate Excel Skills (Pivot Tables, Functions, etc.). </p><p>• Prior Government Contracting experience is a plus. </p><p>• Acute attention to detail. </p><p>• Strong organizational skills. </p><p>• Willingness to work with constantly changing priorities. </p><p><br></p><p>Software Software: Deltek Cospoint and Power Point, Excel</p><p><br></p><p>If you are extremely meticulous, Accounts Receivable Specialist able to multitask and are looking to work in a great environment this position is for you! Apply online now for immediate consideration or contact your local Robert Half office at 210-696-8300. Apply today and start your new job this week.</p>
We are looking for a highly skilled Digital Marketing Specialist to join our team in San Antonio, Texas. This Contract-to-permanent position offers a dynamic opportunity to leverage data-driven strategies to enhance marketing performance and drive impactful business growth. The ideal candidate will combine technical expertise in analytics with strategic thinking to optimize multi-channel campaigns and deliver actionable insights.<br><br>Responsibilities:<br>• Develop and maintain marketing measurement frameworks to assess campaign performance across digital and traditional channels.<br>• Analyze complex datasets using tools like Looker Studio, Power BI, and Excel to extract actionable insights.<br>• Implement and refine multi-touch attribution models and predictive analytics to enhance marketing effectiveness.<br>• Build and manage dashboards for tracking advertising data from platforms such as Google Ads and Meta Ads.<br>• Collaborate with cross-functional teams to optimize campaign tracking using Google Analytics and Google Tag Manager.<br>• Conduct A/B testing and statistical analysis to identify opportunities for relationship-deepening strategies.<br>• Support the integration of advanced analytics solutions, including automated reporting systems and data pipeline development.<br>• Provide strategic recommendations based on customer lifecycle analysis and marketing mix modeling.<br>• Ensure accurate data tagging and tracking to enable personalized member experiences.<br>• Stay updated on emerging trends in analytics and marketing technologies to continually improve processes.
Our client is hiring a Senior Accountant! <br> Job Title: Senior Accountant Location: San Antonio, TX Job Type: Contract / Contract to permanent! Job Summary: We are seeking a detail-oriented and highly skilled Senior Accountant to join our client’s dynamic finance team. The ideal candidate will have a strong foundation in accounting principles, experience with financial reporting, and the ability to thrive in a fast-paced environment. This role involves overseeing key accounting functions, ensuring compliance with GAAP standards, and contributing to the organization’s overall financial health. Key Responsibilities: Manage month-end and year-end closing processes, including preparing journal entries, reconciliations, and financial statements. Maintain the general ledger and ensure the accuracy of recorded transactions. Prepare and analyze financial reports, including profit and loss statements, balance sheets, and cash flow statements. Support budgeting and forecasting efforts by providing actionable insights and variance analyses. Handle and oversee tax compliance, including payroll, sales, and property tax filings. Ensure compliance with GAAP standards, internal policies, and regulatory requirements. Collaborate with external auditors to facilitate audits and resolve any discrepancies. Lead process improvement initiatives to enhance the efficiency and accuracy of accounting operations. Mentor and train entry level staff accountants, providing guidance on technical and detail oriented development. Assist with the implementation and optimization of ERP or accounting system upgrades. <br> If you are an experienced accounting detail oriented looking to take the next step in your career, we encourage you to apply! At Robert Half, we connect top talent with leading employers to meet evolving business needs. Apply now to join the Robert Half network and be considered for this exciting role!
We are looking for an experienced IT Director to lead and oversee the technology infrastructure and operations within our organization. Based in Live Oak, Texas, this role requires a visionary leader who can align IT strategies with business objectives while managing daily operations and long-term initiatives. The ideal candidate will possess strong leadership skills, technical expertise, and a proven ability to drive innovation and efficiency.<br><br>Responsibilities:<br>• Develop and implement strategic IT plans that align with organizational goals and foster long-term growth.<br>• Lead and mentor teams responsible for infrastructure, service desk operations, and cloud systems.<br>• Optimize daily IT operations across multiple locations, ensuring reliability, security, and scalability of systems.<br>• Monitor and report on key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational excellence.<br>• Collaborate on cross-functional IT projects, integrating enterprise tools, collaboration systems, and jobsite technologies.<br>• Drive the adoption of modernized and automated processes to enhance IT operations.<br>• Manage risk and security protocols, including disaster recovery planning and backup systems.<br>• Build and maintain strong vendor relationships, overseeing contracts and budgets for infrastructure-related services.<br>• Ensure compliance with cybersecurity standards in partnership with the Information Security team.<br>• Partner with IT project managers to deliver infrastructure projects on schedule and aligned with business priorities.
We are looking for an experienced Director of Applications to lead and oversee enterprise application strategies and development initiatives in Live Oak, Texas. This role requires a dynamic leader capable of optimizing application architecture, managing cross-functional teams, and delivering impactful solutions aligned with business goals. The ideal candidate will bring strong technical expertise, strategic thinking, and exceptional leadership skills to ensure the success of application-related projects.<br><br>Responsibilities:<br>• Direct the development and implementation of enterprise applications and business systems strategies.<br>• Lead and manage cross-functional teams focused on systems integration, product lifecycle, and application architecture.<br>• Collaborate with stakeholders to align application development with organizational goals and user needs.<br>• Oversee agile methodologies and product delivery processes to enhance efficiency and performance.<br>• Manage application budgets, evaluate vendor costs, and ensure alignment with strategic priorities.<br>• Drive improvements in application platforms, including HRIS, ERP systems, and timekeeping tools.<br>• Develop and maintain strong relationships with vendors and external partners.<br>• Ensure compliance with industry best practices and organizational standards.<br>• Monitor application performance and implement solutions to optimize user experience.<br>• Provide guidance and mentorship to team members, fostering growth and development.
