We are looking for a detail-oriented Contract Support Analyst to join our team on a long-term contract basis. In this role, you will play a key part in managing supplier relationships, tracking contract renewals, and ensuring data accuracy across multiple projects. This position offers the opportunity to collaborate with internal and external stakeholders while contributing to operational efficiency and cost-saving strategies.<br><br>Responsibilities:<br>• Prepare and raise purchase orders while ensuring accuracy and compliance.<br>• Collaborate with suppliers to onboard them and negotiate favorable terms as needed.<br>• Verify asset details and service coverage requirements in coordination with the Operations Team.<br>• Maintain detailed contract tracker information to ensure timely renewals and updates.<br>• Facilitate communication and approvals with internal and client stakeholders.<br>• Safely store and organize contracts and demand sheets for easy access and security.<br>• Monitor and manage invoice pools in partnership with the Operations Team.<br>• Lead and attend client review meetings to discuss contract performance and updates.<br>• Support data integrity initiatives and contribute to savings strategies.<br>• Manage short-term and long-term projects, adapting to evolving priorities.
<p>Duties and Responsibilities:</p><p><br></p><p>Provide primary support for the SAP modules related to the Finance and Controlling business process including resolving day to day systems issues by diagnosing the problem and modifying configuration, working with developers, or logging incidents with SAP Support.</p><p>Provide recommendations for change and process improvements.</p><p>Lead reporting efforts for Financial and Controlling areas working with ABAP and BI development as required to select, test and implement the appropriate solutions. Work on finance related reports and forms.</p><p>Ability to lead and configure all requirements for a new company code/plant to assimilate acquisitions.</p><p>Work closely with business members of Finance to Manage business functions (Accounting, GL, Bank, Finance, Cost Accounting, Fixed Assets, Tax) to facilitate effective solution implementations and provide knowledge transfer of system functionality to Super Users, Subject Matter Experts and end users.</p><p>Analyze business process gaps, identify solution alternatives and guide business and IS stakeholders to select the best solutions to close the gaps.</p><p>Stay current with Finance and Controlling functionality available within SAP and communicate opportunities to the business.</p><p>Work closely with ABAP developers to define programming requirements and test programming solutions.</p><p>Provide production support for SAP FI/CO, FA and integration points with SD, MM, WM, TM, Vistex, PP, BW and BPC 10.1 and BPC 11.1 modules. Support SAP interfaces to other core CHG business applications.</p><p>Support for banking interfaces for both AP and AR and document management integrations.</p><p>Provide user support for OCR/ AP Automation tool (OnBase) by creating users, adjusting workflows and user access. Manage vendors working on change requests and upgrade projects related to OCR/ AP Automation.</p><p>Provide functional support for master data governance, and master data trouble-shooting.</p><p>Work closely with end users to prioritize and manage completion of support tickets. Track and report FI/CO support metrics.</p><p>Manage projects assigned through the full project lifecycle including managing and coordinating the work of consultants when necessary.</p><p>Proactively participate in the integration between related SAP functions with other IS Business Analysts.</p><p>Strong ability to lead discussions and promote strategy with the business to analyze, configure, and model processes in SAP.</p><p>Modify, test, and validate system configuration. Prepare detailed functional specifications for development activities including reports, interfaces, conversions, enhancements, and forms.</p><p>Build and execute unit testing, integration and regression testing (build test cases, perform tests, and make changes to configuration or processes based on results).</p><p>Minimum Job Requirements:</p><p><br></p><p><br></p>
<p>This role is crucial in transforming enterprise and marketing data into actionable insights that drive our membership growth, relationship deepening, and mission impact objectives. The ideal candidate will have proficiency in SQL for data extraction and analysis, experience with visualization tools like Looker Studio and Power BI, and strong Excel skills for data analysis and modeling.</p><p>You will be instrumental in building and maintaining our marketing measurement framework, focusing on multi-channel campaign performance, attribution modeling, and marketing ROI optimization. This role combines technical analytics capabilities with strategic thinking to support data-driven decision-making across our digital and traditional marketing channels. Knowledge of digital analytics platforms, experience with campaign tracking and measurement, and familiarity with Python or R for data analysis are essential.</p><p>As we enhance our analytics capabilities, you will help implement advanced measurement solutions, including multi-touch attribution, predictive analytics for relationship-deepening opportunities, and automated reporting systems. This is an exciting opportunity to shape the future of our marketing analytics practice. Experience with marketing automation platforms, knowledge of statistical modeling and A/B testing, and familiarity with machine learning concepts will be highly beneficial.</p><p>If you have multiple years of experience in marketing analytics or digital marketing, you should apply right away!</p><p><br></p><p><strong>Highlights:</strong></p><ul><li>Drive data-informed decision-making across marketing channels</li><li>Enhance marketing effectiveness through advanced analytics</li><li>Support membership growth through optimized acquisition strategies</li><li>Enable personalized member experiences through data insights</li><li>Contribute to the digital transformation of our marketing capabilities</li></ul><p><br></p>
