Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.<br>•<br>Take responsibility for projects and solutions within the larger business initiative.<br>•<br>Handle business-critical IT tasks and systems administration.<br>•<br>Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.<br>•<br>Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions.<br>•<br>Analyze processes, technologies, and vendors continually to find areas for improvement.<br>•<br>Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they are offering the best possible service and value for business needs.<br>•<br>Train employees to use software and hardware; troubleshoot issues and provide technical support when needed.<br>•<br>Mentors, interviews, hires, trains, reviews, supervises, and discipline employees.<br>•<br>Develop and execute disaster planning and maintain data backups.<br>•<br>Developing and implementing IT policy and best practice guides for the organization<br>•<br>Managing and reporting on allocation of IT budget<br>•<br>Identifying opportunities for team training and skills advancement<br>•<br>Develop and implement policies related to network security, disaster recovery, and IT infrastructure.<br>•<br>Analyze resource utilization and develop strategies to optimize performance.<br>•<br>Establish, measure, and define IT goals and maintain an IT roadmap.<br>•<br>Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company.<br>•<br>Establish a security policy to protect company information and resources.<br>Required Education and Experience:<br>Bachelor’s degree in IT, computer science, or a related field. A minimum of 5-7 years of experience in IT management Preferred Education and Experience:<br>MST-HR-JD031 Revise Date:2024/03/05<br>Supervisory Responsibilities:<br>Directly supervises all employees involved in the IT department. activities. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; assisting management with appraising performance; rewarding employees; addressing complaints and resolving problems.<br>Travel Required: Up to 25%