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14 results for Customer Service in San Antonio, TX

Dispatcher

Creedmoor, TX
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are looking for a Dispatcher to support daily service coordination activities in Creedmoor, Texas. This long-term contract-to-permanent position will serve as a central point of contact for customers, technicians, and internal teams, helping ensure timely scheduling, accurate communication, and a high standard of service. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while maintaining strong customer relationships. Responsibilities:• Coordinate incoming service requests and assign technicians based on urgency, availability, and job location.• Maintain clear communication between customers, field technicians, and internal staff to provide updates, answer questions, and resolve service-related issues.• Build and adjust daily technician schedules to support maintenance calls, repair visits, and emergency response needs.• Document customer requests, work activity, purchase orders, and service details accurately within company records.• Track open orders and service progress, following up on delays or issues to keep work moving efficiently.• Review completed work information, verify time and materials, and prepare documentation for billing and payroll processing.• Monitor technician routes, workload, and utilization to improve scheduling efficiency and response times.• Help ensure technicians have the required tools, materials, and inventory available before dispatching them to service calls.• Share route and travel updates, including known traffic or weather-related disruptions, to support safe and efficient field operations.• Provide administrative support such as assisting with parts returns, labeling incoming equipment, and helping onboard or train dispatch team members.
2026-05-29T16:48:48Z

Office Services Associate

Austin, TX
onsite
Temporary / Contract
16.63 - 17.50 USD / Hourly
We are looking for a detail-oriented Office Services Associate to support day-to-day back-office operations for a client site in Austin, Texas. This is a Contract position that plays an important role in keeping document production, mail handling, and related office support services running smoothly in both physical and digital environments. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage multiple priorities in a fast-paced setting while maintaining accuracy and confidentiality. Responsibilities: • Manage daily office support tasks such as copy, print, scanning, intake, and mail distribution activities in accordance with site procedures. • Review incoming job requests for completeness and accuracy before starting work, ensuring instructions and deadlines are clearly understood. • Record completed and in-progress assignments using designated logs to maintain accurate tracking of office services activity. • Organize assignments by urgency and service commitments so work is completed and delivered within agreed timeframes. • Communicate proactively with clients and leadership regarding request status, scheduling concerns, or issues that may affect turnaround times. • Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep machines operational. • Conduct quality checks on completed work, including personal output and team-produced materials when needed, to ensure accuracy and presentation standards. • Handle confidential documents with care, follow all company and client policies, and use materials and equipment responsibly and efficiently.
2026-05-14T20:33:42Z

Network Engineer

San Antonio, TX
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Network Engineer to support and strengthen our technology environment in San Antonio, Texas. This role is responsible for building and sustaining secure, high-performing network and cloud infrastructure while ensuring reliable connectivity for users across the organization. The ideal candidate brings strong experience in network operations, Microsoft platforms, and Azure, along with a proactive approach to troubleshooting, security, and service delivery. Responsibilities: • Build, configure, and support resilient network and systems environments that meet security, performance, and scalability needs. • Administer network protection measures by maintaining firewalls, VPN connections, and security appliances across office and cloud-based environments. • Establish and maintain IP-related standards, technical procedures, and operational guidelines to promote consistency and compliance. • Diagnose and resolve infrastructure issues involving hardware, software, connectivity, and system performance throughout the organization. • Provide technical support for Microsoft technologies, including Windows Server, SharePoint, Microsoft 365, and Active Directory services. • Manage Azure resources such as virtual networks, virtual machines, databases, and identity components, while connecting cloud services with on-premises platforms and enterprise applications. • Perform vulnerability reviews, coordinate remediation efforts, and apply system patches to reduce operational and security risk. • Act as an advanced escalation resource for complex technical problems and drive issues through to resolution. • Maintain accurate service records, manage support priorities effectively, and keep end users informed with clear status updates and outcomes.
2026-05-27T16:03:45Z

GIS Manager

Cibolo, TX
onsite
Permanent / Full Time
71000.00 - 94000.00 USD / Yearly
We are looking for an experienced GIS Manager to lead the strategy, administration, and ongoing improvement of geographic information systems that support organizational and community-focused operations in Cibolo, Texas. This role combines technical leadership with hands-on oversight of spatial platforms, data quality, and application delivery, ensuring GIS services are reliable, scalable, and aligned with business needs. The ideal candidate can guide complex initiatives, communicate effectively with both technical and non-technical stakeholders, and manage competing priorities in a fast-moving environment. Responsibilities: • Lead the administration and long-term planning of the enterprise GIS environment, including platform architecture, performance, security, and system reliability. • Oversee spatial data governance by establishing standards for data modeling, metadata, quality assurance, and quality control across multiple datasets and sources. • Design, maintain, and optimize geodatabases to support efficient storage, analysis, and access to geographic information. • Direct the development and support of web and mobile GIS applications that improve access to mapping tools and operational data. • Build and maintain automation and integration solutions using technologies such as Python and JavaScript to streamline workflows and enhance system functionality. • Partner with departments and external stakeholders to translate operational needs into practical GIS solutions, reports, and visual products. • Evaluate technical issues, assess solution options, and recommend approaches that align with organizational goals, budget, and user requirements. • Support mapping and analysis activities involving land planning, GPS data, aerial imagery, infrastructure, and public safety information. • Manage GIS-related projects from planning through implementation, coordinating timelines, priorities, and cross-functional contributions. • Contribute to open data, transparency, asset management, or work order integration efforts where GIS capabilities support broader organizational initiatives.
2026-04-30T17:13:45Z

Project Assistant

Castroville, TX
onsite
Temporary / Contract
23.00 - 24.00 USD / Hourly
Our client is in need of a Project Assistant to support day-to-day operations for a busy construction project team in Texas. This position is ideal for someone who thrives in a fast-paced site environment, enjoys keeping teams organized, and can balance administrative coordination with responsive support. The role will help maintain efficient office workflows, support meetings and travel planning, and ensure project staff, visitors, and vendors receive attentive assistance throughout the project lifecycle. Responsibilities:• Support daily office operations for the construction site team by handling administrative activities that keep project work moving efficiently.• Deliver courteous and attentive assistance to team members, clients, vendors, and visitors while responding to general questions and escalating issues when needed.• Prepare and submit expense documentation for project leadership, ensuring records are accurate and completed on time.• Coordinate project logistics such as calendars, meeting spaces, seating plans, parking or access credentials, and other site-based administrative resources.• Arrange travel plans, lodging, schedules, and related materials for project staff and leadership as required.• Organize meetings from start to finish, including scheduling, agenda support, room setup, note-taking, and distribution of meeting summaries.• Maintain orderly project files and records, support document retrieval, and help keep office supplies stocked for daily site needs.• Assist with onboarding, site orientation, visitor procedures, special events, and occasional technical support coordination for issues affecting workplace productivity.• Contribute ideas that improve administrative processes and provide flexible support for additional project-related assignments as needed.
2026-05-20T14:53:44Z

Desktop Support Technician

Austin, TX
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
Desktop Support Technician Onsite | Austin, TX | 6-month Contract We are looking for an experienced and self-directed Desktop Support Technician to provide hands-on technical support in Austin, Texas. This contract opportunity is ideal for someone who enjoys being the primary onsite IT presence while working closely with a broader remote support team. The position requires strong troubleshooting ability, sound judgment, and a customer-focused approach when assisting employees, including senior leadership, in a detail-oriented office environment. Responsibilities:• Deliver in-person technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues in the office.• Support Windows-based workstations and everyday business tools, including Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.• Handle desk-side incidents involving printers, peripherals, and other standard office technology to keep users productive.• Act as the main onsite IT contact, maintaining a high level of expertise and discretion during interactions with staff and executives.• Partner with remote support personnel to escalate more complex issues, share updates, and ensure timely follow-through on open requests.• Manage and respond to service desk tickets efficiently while prioritizing user needs and minimizing disruption to daily operations.• Work independently to assess technical problems, determine appropriate solutions, and maintain alignment with established support practices.• Provide occasional assistance at other company locations if business needs require travel.• Maintain reliable support coverage in the office and help create a smooth technology experience for end users.• Contribute to a long-term support model by building trusted relationships with employees and serving as a consistent onsite resource.
2026-05-26T14:18:48Z

Systems Engineer

San Antonio, TX
onsite
Permanent / Full Time
85000.00 - 100000.00 USD / Yearly
We are looking for a Systems Engineer to support and strengthen enterprise infrastructure in San Antonio, Texas. This role focuses on building reliable, secure environments across on-premises and cloud platforms while helping users and teams resolve complex technical issues. The ideal candidate brings strong experience with Microsoft ecosystems, Azure services, and network security, along with the judgment and professionalism needed to work with sensitive systems and information. Responsibilities: • Build, administer, and improve network and server environments with a focus on security, performance, and long-term scalability. • Maintain protective controls across systems and networks by applying established security standards, monitoring risks, and addressing exposures promptly. • Create and uphold technical policies, operating procedures, and infrastructure standards related to IP networking and system administration. • Diagnose and resolve escalated hardware, software, connectivity, and infrastructure problems across the organization. • Support Microsoft technologies such as Windows Server, SharePoint, Microsoft 365, Exchange-related services, and Active Directory environments. • Administer Azure resources, including virtual machines, virtual networks, databases, and identity services, while ensuring effective integration with on-premises platforms and business applications. • Configure and monitor firewalls, VPN connections, and other network security tools to maintain secure communication between offices, users, and cloud environments. • Perform patch management, vulnerability identification, and remediation activities to keep infrastructure current and protected. • Serve as a senior technical point of contact by documenting work accurately, managing support tickets efficiently, and providing users with clear status updates throughout issue resolution.
2026-05-27T16:08:44Z

Accounting Clerk

San Antonio, TX
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for an Accounting Clerk to join a mission-driven organization serving local communities in Texas. This contract opportunity has the potential to become a long-term role and is ideal for an accounting specialist who brings strong attention to detail, solid transactional accounting experience, and the ability to manage multiple priorities in a deadline-driven setting. The position supports core finance operations across receivables, payables, payroll backup, and grant-related accounting activities while helping maintain accurate financial records and timely reporting. Responsibilities: • Manage incoming payments from multiple funding streams by reviewing invoices, applying receipts accurately, and maintaining current accounts receivable records. • Record daily cash activity, including deposits and disbursements, and support balancing efforts between subsidiary records and the general ledger. • Prepare aging summaries, monitor overdue balances, and investigate payment issues or unusual account activity to support timely resolution. • Process vendor invoices, payment requests, and purchase orders in the accounting system while confirming proper approvals, supporting documentation, and accurate grant allocation. • Coordinate weekly payment activity, including check disbursements and electronic payments, and respond to vendor questions regarding invoice and payment status. • Reconcile purchasing card activity and assist with insurance claim tracking to ensure transactions are properly documented and coded. • Provide backup support for semi-monthly payroll processing, including preparation of related payment requests when needed. • Assist the accounting team with journal entry posting, grant billing support, internal cost allocations, file maintenance, and timely entry of financial data into the system. • Maintain customer and vendor records and support departmental records retention practices in accordance with applicable Texas requirements. • Perform additional accounting and administrative duties as needed to support daily financial operations.
2026-05-27T21:48:43Z

Network Administrator

Schertz, TX
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for a Network Administrator to support enterprise communications infrastructure in Schertz, Texas. This position focuses on maintaining and troubleshooting voice, data, video, and access control environments while ensuring reliable service for customer sites. The ideal candidate brings hands-on experience with network cabling, telecommunications equipment, and technical diagnostics, along with a detail-oriented approach to customer interaction and service documentation. Responsibilities: • Interpret technical materials such as network layouts, wiring schematics, shop drawings, and equipment manuals to complete installations and service work accurately. • Diagnose and resolve Tier II issues affecting voice, data, video, and access control systems to restore connectivity and minimize downtime. • Install, route, terminate, and test structured cabling for racks, workstations, riser pathways, and both interior and exterior plant environments in accordance with industry and company standards. • Perform fiber optic cabling installation and termination while helping maintain dependable network performance across customer locations. • Service and support telecommunications hardware and related voice and data equipment at enterprise client sites. • Use logical troubleshooting methods to isolate faults, identify root causes, and implement effective repairs for network and communication outages. • Record service activity, repair outcomes, and installation details within the ticketing system to maintain accurate operational documentation. • Coordinate with dispatch and service leadership to organize daily assignments efficiently while delivering attentive support to customers, vendors, and internal teams. • Participate in after-hours, callout, and nonstandard work schedules as needed, and travel to service locations using an assigned company vehicle. • Follow established safety practices to protect personnel, equipment, and the public while maintaining dependable attendance and strong job performance.
2026-05-05T14:44:04Z

Content Strategist

Austin, TX
remote
Temporary / Contract
34.00 - 42.00 USD / Hourly
Content StrategistHybrid | Austin, TX | 6-month Contract We are partnering with a SaaS company in Austin to hire Content Strategist to support the full content lifecycle, from ideation through execution and performance tracking. This role will contribute to initiatives that drive brand awareness, customer acquisition, and retention. This individual will collaborate cross-functionally to develop messaging, create high-impact content, and analyze performance metrics. You’ll work alongside an established marketing team and play a key role in scaling content strategy during a period of growth. Responsibilities:<ul><li>Partner with product marketing and subject matter experts to develop accurate, audience-specific content</li><li>Repurpose content across formats to support the full customer lifecycle (awareness through retention)</li><li>Align messaging across product areas, industries, and key initiatives</li><li>Conduct regular audits to identify content gaps and opportunities for refresh or reuse</li><li>Help maintain and organize a centralized content library using internal tools</li><li>Support publishing workflows using a CMS platform (WordPress)</li><li>Apply SEO and emerging search optimization strategies to improve reach and visibility</li><li>Create and edit a range of content including blogs, reports, case studies, guides, email campaigns, and web copy</li></ul>
2026-05-22T23:18:45Z

Jira Platform Administrator

Austin, TX
remote
Temporary / Contract
80.00 - 90.00 USD / Hourly
Jira Platform AdministratorOn-site | Austin, TX | Contract Robert Half is hiring a Jira Platform Administrator to support service operations through thoughtful platform design, administration, and process enablement. This long-term contract position is ideal for someone who can combine technical configuration expertise with a consultative approach to building scalable, user-friendly service management solutions. The role will work closely with IT and business stakeholders to shape effective workflows, improve service visibility, and strengthen operational consistency across teams. Responsibilities:• Oversee the day-to-day administration of Jira Service Management, including service projects, customer portals, workflows, request forms, and queue structures.• Build and refine SLA rules, automation logic, notification schemes, and access controls to support reliable and accountable service delivery.• Partner with service owners and cross-functional stakeholders to gather requirements and convert operational needs into practical Jira Service Management designs.• Create scalable service models, request catalogs, and portal experiences that are easy for end users to navigate and aligned with established service management practices.• Establish configuration standards, reusable templates, and governance approaches that promote consistency across multiple service teams.• Assess native platform capabilities, marketplace applications, and system integrations to recommend solutions that improve performance and usability.• Support the configuration of incident, request, problem, change, and knowledge processes within the platform.• Develop dashboards, reports, and visibility tools that help operational teams and leadership monitor demand, service quality, and process compliance.• Lead workshops, produce documentation, and provide user guidance to encourage adoption and effective use of Jira Service Management.• Contribute to ongoing service management maturity by identifying workflow improvements, automation opportunities, and enhancements to approval or escalation models.
2026-05-04T01:13:42Z

GRC Audit Coordinator

Austin, TX
onsite
Temporary / Contract
25.00 - 32.00 USD / Hourly
GRC Audit CoordinatorOnsite | Austin, TX | 6-month Contract Robert Half is partnering with a SaaS company to hire a GRC Coordinator to support their SOC2 audit. This position will require 2+ years of experience supporting eGRC processes (SOC2 and ISO). Ideal candidates will be highly self-motivated, resourceful, detail oriented, and solutions minded. This is a great opportunity for someone looking to expand their GRC experience. Responsibilities: <ul><li>Support vendor security assessments using pre-established templates </li><li>Review, edit, and maintain templates and audit documentation</li><li>Draft updates for policies and procedures</li><li>Complete customer security questionnaires for leadership finalization/review</li></ul>
2026-05-20T22:28:42Z

Operations Coordinator

Austin, TX
onsite
Temporary / Contract
21.38 - 25.00 USD / Hourly
We are looking for a Operations Coordinator to join our team in Austin, Texas on a contract-to-permanent basis. In this role, you will help keep operational workflows running smoothly by coordinating purchasing, inventory, shipping, and office support activities. This opportunity is well suited for someone who values precision, stays organized in a fast-paced setting, and takes ownership of follow-through across recurring processes. Responsibilities:• Coordinate purchase orders, supplier follow-ups, and order status tracking to help maintain material availability and support ongoing operational needs.• Manage inbound and outbound shipments by preparing documentation, verifying labeling accuracy, and helping ensure deliveries stay on schedule.• Receive inventory, inspect incoming materials, update tracking records, and escalate discrepancies when quantities or quality do not align with expectations.• Monitor lead times and communicate risks, delays, or changes that could affect production schedules or customer commitments.• Support production and project-related activities by completing assigned operational tasks within established procedures and timelines.• Respond to customer and partner requests with clear updates while working within defined workflows and service processes.• Process return authorizations and maintain accurate records to ensure each case is documented, tracked, and resolved properly.• Maintain a clean, organized, and efficient office environment by overseeing supply levels and supporting daily workplace needs.• Collaborate with internal teams and external vendors to keep routine operations aligned with company safety standards and execution priorities.
2026-05-29T16:38:48Z

Staff Accountant

Universal City, TX
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for a detail-oriented Accounts Receivable Specialist to join a great team in San Antonio, Texas. Key Responsibilities:Accounts Receivable & Collections<ul><li>Manage full-cycle AR: invoicing, cash posting, reconciliations, and collections</li><li>Monitor aging and follow up with hospitals, healthcare systems, and purchasing departments</li><li>Resolve billing discrepancies, short pays, and payment issues</li><li>Maintain accurate customer account records and ensure compliance with procedures</li></ul>Sales & Commission Support<ul><li>Partner with internal sales teams and 1099 reps to support hospital sales activity</li><li>Prepare and distribute monthly and quarterly commission reports</li><li>Reconcile commissions against sales data, contracts, and payments</li><li>Handle commission inquiries and maintain rep account details</li></ul>Reporting & Close<ul><li>Assist with month-end close and audit prep</li><li>Generate AR reporting, collections summaries, and commission analytics</li><li>Support cash flow improvement initiatives with cross-functional teams</li></ul>Operations & Compliance<ul><li>Ensure billing aligns with contract pricing and PO requirements</li><li>Maintain confidentiality and follow financial and regulatory guidelines</li><li>Apply accounting policies and uphold internal controls</li><li>Support additional accounting and administrative tasks as needed</li></ul>
2026-05-28T16:34:09Z