We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. In this contract position, you will play a key role in delivering exceptional support to customers within the financial services industry. By addressing inquiries and resolving issues, you will contribute to a positive experience for both clients and their employees, while working in a collaborative and supportive environment.<br><br>Responsibilities:<br>• Respond to a high volume of customer inquiries via phone in a friendly and detail-oriented manner.<br>• Assist customers with resetting passwords securely and efficiently.<br>• Troubleshoot technical issues related to login processes, onboarding, and timekeeping.<br>• Provide guidance and solutions to resolve customer concerns, ensuring satisfaction.<br>• Document customer interactions and escalate complex issues to higher-level support teams when necessary.<br>• Collaborate with colleagues to refine service processes and improve customer experiences.<br>• Conduct follow-up communications to confirm successful resolution of customer concerns.<br>• Maintain knowledge of security protocols to ensure safe password management.<br>• Utilize office equipment effectively to support daily tasks and documentation needs.
We are looking for a meticulous Banking Analyst to join our team in Kerrville, Texas. In this role, you will provide exceptional customer support while managing a variety of financial transactions and banking operations. This position offers a chance to contribute to the success of our branch by supporting customer needs and maintaining compliance with banking regulations.<br><br>Responsibilities:<br>• Assist customers with a wide range of banking transactions, including deposits, withdrawals, loan payments, and balance inquiries.<br>• Process specialized transactions such as wire transfers and cashier’s checks, ensuring accuracy and adherence to banking policies.<br>• Open and manage deposit accounts while educating customers about available bank products and services.<br>• Maintain and balance cash drawers daily, ensuring all transactions are accurately accounted for.<br>• Identify customer needs and recommend additional banking services, such as lending options or online banking tools.<br>• Stay informed of current banking policies and regulatory requirements, including compliance with anti-money laundering and Bank Secrecy Act standards.<br>• Address and resolve customer concerns in a precise and timely manner.<br>• Support branch goals by actively participating in sales initiatives and community outreach efforts.
The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for providing excellent customer service, managing front-desk operations, handling incoming calls, and performing various administrative duties to support daily office operations. Greet and welcome visitors in a detail oriented and friendly manner. Answer, screen, and forward phone calls; take and relay messages accurately. Manage the reception area, ensuring it is clean, organized, and presentable at all times. Handle incoming and outgoing mail, deliveries, and courier services. Maintain visitor logs and ensure security protocols are followed. Schedule and coordinate appointments, meetings, and conference rooms. Assist with administrative tasks such as data entry, filing, and maintaining office supplies. Support HR or administrative departments with onboarding, documentation, or event coordination. Handle inquiries from clients, staff, and the public efficiently and courteously. Perform other related duties as assigned by management.
<p><strong>Robert Half</strong> is actively partnering with a client to identify a <strong>Help Desk Tier I </strong>contractor. <strong>This role will report onsite in Austin, TX (78721) daily from 8 AM-5 PM. </strong>The ideal applicant will provide front-line IT support by responding to inbound calls, emails, and service desk tickets.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide basic support and troubleshooting, including password resets, printer configurations, break/fix instructions, website content updates, creating accounts, and configuring hardware.</li><li>Ensure all support calls, emails, and tickets are properly documented in the tracking system, escalating issues as appropriate.</li><li>Analyze, troubleshoot, provide recommendations, and solve customer requests regarding IT items.</li></ul>
Our client is seeking a talented individual to serve as the primary representative and point of contact for assigned clients and shared employees to fulfill customer service needs. This role is responsible for all aspects of payroll for assigned employees, facilitating timely and accurate processing of multi-state, weekly, bi-weekly, semi-monthly, and monthly payroll schedules.<br><br>In this role, you will join a thriving team environment that is enthusiastic about providing personalized HR support to a growing list of valued clients. The Payroll Specialist I position offers the opportunity to further develop your career and expand your payroll knowledge while serving as a key contributor in strengthening long-term client relationships.<br><br>Essential Duties:<br><br>Maintains payroll-related accounts and processes multi-state payroll. Responsible for reconciliation and accuracy of payroll system. Prepares forms, enters data into payroll system, computes wages and deductions, and posts to payroll records. Interacts with clients regarding payroll questions and problem resolution.<br>Maintains and processes appropriate records to support all payroll transactions including salary changes, deduction changes, terminations, and name/address changes. Resolves payroll issues and discrepancies. Processes garnishments.<br>Collects and ensures new hire paperwork and appropriate documents are processed accurately in payroll and timekeeping systems. Maintains W-4 and I-9 documents for all new hires and processes E-Verify.<br>Performs all other duties as assigned.<br><br>Minimum Qualifications:<br><br>High school diploma or equivalent required; advanced degree a plus.<br>Minimum of three (3) years of experience in payroll processing, garnishments & general deductions, and W-2 & I-9 maintenance.<br>Fundamental Payroll Certification (FPC) preferred.<br>Certified Payroll Professional (CPP) preferred.<br>Bilingual preferred.<br>Working knowledge of processing job-costed and certified payrolls.<br>Knowledge of time clock systems.<br>Knowledge of Department of Labor and Fair Labor Standards Act regarding payroll and overtime.<br>* Proficiency with personal computers and payroll database systems.<br>* Skilled in MS Excel, Word, and PowerPoint.<br>* Excellent verbal and written communication skills.<br>* Strong interpersonal and organizational skills.<br>* Ability to maintain confidentiality and demonstrate accuracy and attention to detail.<br>* Ability to manage multiple payrolls for numerous clients with various schedules.<br>* Ability to organize and complete work within deadlines, adapt to change, and multi-task.<br>Ability to sit for long periods performing sedentary activities.<br><br>If you are interested in this opportunity, we encourage you to apply online or call our office at 210-696-8300!
We are looking for a Desktop Support Analyst to join our team in San Antonio, Texas. This Contract-to-permanent position is ideal for someone with a passion for providing exceptional technical support and ensuring the seamless operation of hardware and software systems. The role involves traveling to various clinic locations to deliver hands-on support and is perfect for someone with strong problem-solving skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Deliver Tier I technical support to end users, resolving issues related to hardware, software, and system access.<br>• Configure and set up laptops and other devices for clinics and staff members.<br>• Troubleshoot and resolve basic hardware and software malfunctions, ensuring minimal downtime.<br>• Manage help desk tickets efficiently, maintaining timely communication and resolution.<br>• Support cloud-based and web applications, ensuring reliable access and functionality.<br>• Assist with clinic setups, including hardware installation and occasional server-related tasks.<br>• Handle the procurement, maintenance, and support of office systems and tools.<br>• Travel to various clinic locations to provide on-site technical assistance, with mileage and tolls reimbursed.<br>• Collaborate with team members to address urgent needs in a fast-paced environment.
We are looking for a skilled Legal Secretary to join our team in Austin, Texas. This role involves providing comprehensive support to attorneys in both Litigation and Transactional practice areas. The ideal candidate will excel in organization, multitasking, and client service while maintaining a high level of attention to detail.<br><br>Responsibilities:<br>• Prepare and format legal documents, including motions, briefs, and filings, with precision.<br>• File legal documents electronically in both state and federal courts, ensuring compliance with court procedures.<br>• Manage attorney calendars, monitor deadlines, and coordinate meetings effectively.<br>• Process billing, time entries, and expense reports accurately under attorney supervision.<br>• Organize case files, maintain document storage systems, and uphold confidentiality standards.<br>• Serve as a detail-oriented liaison between attorneys, clients, and internal staff, ensuring excellent client service.<br>• Monitor and manage case details using tools like Court Alert.<br>• Assist in proofreading and editing legal documents to ensure accuracy and clarity.<br>• Provide administrative support and handle dictation tasks as needed.<br>• Support attorneys in complex business and commercial litigation processes.
We are looking for a skilled Client Services Coordinator to join our team on a contract basis in San Antonio, Texas. This position supports an individual life and disability insurance agent by handling administrative duties, facilitating client interactions, and ensuring accurate recordkeeping. The ideal candidate will bring excellent organizational skills, strong attention to detail, and familiarity with insurance processes to excel in this role.<br><br>Responsibilities:<br>• Manage calendars, organize appointments, and schedule meetings to ensure efficient time management.<br>• Draft and prepare client correspondence, policy documents, and presentation materials.<br>• Maintain well-organized electronic and physical files for client and policy records.<br>• Address client inquiries regarding life and disability insurance policies, providing timely and thorough responses.<br>• Assist clients with applications, claims, policy changes, and follow-ups to ensure a seamless experience.<br>• Process new business applications, track their progress, and liaise with carriers to guarantee timely issuance.<br>• Verify the accuracy of client data and documentation, ensuring everything meets compliance standards.<br>• Create reports, proposals, and insurance illustrations to support the agent’s activities.<br>• Stay updated on current insurance products, underwriting requirements, and compliance regulations.<br>• Ensure all documentation adheres to regulatory requirements and maintain confidentiality of sensitive information.
We are looking for a dedicated Deposit Operations Analyst to join our team in Kerrville, Texas. In this role, you will play a pivotal part in overseeing daily deposit account operations while ensuring compliance with banking regulations and internal policies. This position requires an individual with strong attention to detail who can maintain system integrity and provide exceptional service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Process and reconcile wire transfers, check returns, stop payments, and account maintenance requests with accuracy and efficiency.<br>• Investigate and resolve discrepancies, posting errors, and account-related issues promptly.<br>• Monitor and manage overdraft and non-sufficient fund items in alignment with bank policies.<br>• Conduct thorough reviews of documentation for new and existing deposit accounts to ensure compliance with regulatory standards.<br>• Provide guidance and support to branch staff and other departments regarding deposit account procedures.<br>• Assist in the implementation of system updates and perform quality control reviews to enhance operational productivity.<br>• Participate in special projects aimed at improving deposit operations and customer service.<br>• Safeguard customer information by adhering to confidentiality and security protocols.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based eCommerce client to identify a <strong>Project Manager (contract).</strong> This individual will play a critical role in driving cross-functional initiatives, translating business needs into actionable plans, and engaging with stakeholders across all levels of the organization. Ideally the Project Manager will be available for onsite meetings, in Austin, on a bi-weekly or monthly cadence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the development of vendor RFPs and coordinate vendor/stakeholder meetings and product demos</li><li>Partner with cross-functional leadership to select a vendor based on budget, services provided, and customer experience OKRs</li><li>Develop and own the project roadmap</li><li>Define clear and actionable project milestones and KPIs</li><li>Support the development of project budgets</li><li>Manage the allocation of personnel and other resources required to complete the project on time and within budget</li><li>Develop and manage product backlogs, prioritize initiatives, and monitor progress to completion</li><li>Track project deliverables, document project evolution, and provide frequent status reports</li><li>Proactively identify and address challenges with minimal oversight, applying critical thinking and strategic foresight</li><li>Partner with organizational change management to communicate project details across the organization</li></ul>
<p>We are looking for an experienced SAP Implementation Consultant (RSH) to join our team in San Antonio, Texas. This is a long-term contract position, offering an excellent opportunity to contribute to impactful business solutions. The ideal candidate will play a key role in refining processes, analyzing system gaps, and ensuring smooth implementation of resource scheduling tools.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough gap analyses between the current processes and the proposed resource scheduling system.</p><p>• Collaborate with stakeholders to identify necessary design requirements and customizations for system optimization.</p><p>• Provide detailed support for knowledge transfer initiatives, ensuring team members are equipped to manage the system effectively.</p><p>• Assist in implementing tools to manage scheduling, capacity planning, and workforce allocation.</p><p>• Work closely with the team to streamline dispatch processes for maintenance resources.</p><p>• Analyze and propose solutions for managing manual tasks such as vacation tracking and capacity planning.</p><p>• Facilitate on-site consultations 3-4 days per week during the initial months to ensure proper system integration.</p><p>• Support ongoing system configuration and development to align with organizational needs.</p><p>• Develop and maintain documentation to ensure clarity on system functionalities and processes.</p><p>• Provide expert guidance on workforce management tools, ensuring alignment with organizational goals.</p>
Job Responsibilities<br>• Develop and implement the organization’s IT strategy in alignment with agency goals and operational priorities.<br>• Supervise and mentor IT staff, fostering a culture of accountability, responsiveness, and continuous learning.<br>• Manage vendor and service provider relationships to ensure quality and cost-effective technology solutions.<br>• Collaborate with senior leadership to plan and budget for technology infrastructure, hardware, software, and system upgrades.<br>• Oversee the administration of all network systems, servers, and hardware at multiple sites.<br>• Ensure the reliable operation and maintenance of internet, Wi-Fi, phone systems, and user devices across all locations.<br>• Manage system access, security permissions, and backups in compliance with organizational and regulatory standards.<br>• Ensure continuity of operations through effective disaster recovery and business continuity planning.<br>• Implement and monitor cybersecurity protocols, data protection policies, and employee training programs to safeguard sensitive information.<br>• Conduct regular system audits and vulnerability assessments.<br>• Maintain compliance with federal and state regulations (FERPA, HIPAA, and data privacy standards).<br>• Oversee help desk operations to ensure timely and effective technical support to staff.<br>• Develop and coordinate staff technology training to enhance digital literacy and system efficiency.<br>• Serve as a liaison between IT and program departments to support technology integration in education and family services.<br>• Partner with program leadership to optimize the use of data systems for Early/Head Start, Parent-Child Education, and Caminos programs.<br>• Support implementation and integration of software platforms for HR, Finance, Grants Management, and Client Data Systems.<br>• Ensure systems are configured to capture accurate data for reporting, compliance, and evaluation.<br>• May require occasional evening or weekend work to support system upgrades or emergencies.<br>• Work is typically performed in an office setting with moderate physical activity.
<p>We are seeking a diligent and adaptable Accountant to join our Full-Time Engagement Professional (FTEP) program. This role is ideal for someone eager to develop new skills, learn innovative accounting systems, build strong client relationships, and deliver excellent financial support. The perfect candidate thrives in dynamic environments, demonstrates attention to detail, and supports organizational goals through efficient accounting processes.</p><p>Key responsibilities include account management, financial reporting, reconciliation, month-end and year-end close, budget preparation and financial analysis, tax compliance, inventory and fixed asset management, software and systems expertise, audits, and problem-solving. On a daily basis, this role will handle accounts payable, accounts receivable, payroll, general ledger tasks, and ensure accuracy in financial records. Tasks also include preparing Profit and Loss statements, Balance Sheets, Cash Flow reports, reconciling key accounts like bank accounts and credit cards, managing journal entries, correcting inaccuracies, and overseeing accruals during closing periods.</p><p>In collaboration with teams, you will assist in budget formulation, track variances, and recommend solutions to achieve financial objectives. This role requires working closely with tax accountants for accurate filings and compliance with state and federal regulations. Managing records for inventory, depreciation schedules, and fixed assets is also key.</p><p>Proficiency in accounting software such as QuickBooks, Xero, NetSuite, and Excel is required. Adaptability to new technologies and software is highly valued. The role may involve assisting with audits, providing documentation, resolving discrepancies, and troubleshooting accounting irregularities while identifying areas for improvement.</p><p>Qualifications include 5+ years of accounting or bookkeeping experience (with full-charge duties preferred), a Bachelor’s degree in Accounting, Finance, or equivalent work experience, knowledge of GAAP standards, and strong communication skills. Candidates must have high attention to detail, problem-solving expertise, and the ability to foster client relationships.</p><p>This role suits those who enjoy working autonomously, managing end-to-end accounting processes, and embracing learning opportunities in a progressive and supportive environment. Join our team to grow professionally and contribute to advancing financial management practices.</p>
We are looking for a skilled Network Engineer to join our team in San Antonio, Texas. This role involves designing, implementing, and maintaining robust network solutions for diverse environments, including data centers, educational institutions, and enterprise settings. The ideal candidate will possess deep expertise in Cisco technologies, routing protocols, and network security, and will be committed to delivering high-quality technical solutions.<br><br>Responsibilities:<br>• Diagnose and resolve complex network issues to ensure optimal performance and reliability.<br>• Implement and manage Cisco routing, switching, wireless, and security hardware across various platforms.<br>• Design and maintain scalable network solutions for environments such as data centers, educational institutions, and enterprises.<br>• Configure and troubleshoot advanced IP routing protocols, including OSPF, EIGRP, and BGP.<br>• Deploy and manage firewall systems, including Cisco ASA and Firepower, ensuring robust network security.<br>• Utilize Cisco Meraki and other network management tools to monitor and enhance network operations.<br>• Apply Quality of Service (QoS) principles at Layer 2 and Layer 3 to optimize data traffic.<br>• Integrate advanced solutions such as Cisco ISE and Prime to enhance network functionality.<br>• Lead complex migration projects to transition legacy network systems to modern standards.<br>• Document technical processes and network configurations using precise tools such as Visio.
We are looking for a dynamic Director of Product Management to lead the development and execution of innovative product strategies for our B2B SaaS platform. This leadership role requires a strategic thinker with hands-on experience in product lifecycle management and the ability to collaborate across departments to drive impactful solutions. Based in San Antonio, Texas, this position offers an opportunity to shape the future of our offerings while ensuring alignment with company goals and customer needs.<br><br>Responsibilities:<br>• Define and manage product roadmaps in collaboration with executive leadership to align with corporate goals.<br>• Conduct market research and competitive analysis to identify opportunities and address gaps.<br>• Lead cross-functional teams to execute product strategies and deliver high-quality solutions.<br>• Create detailed product specifications, including features, epics, and technical user stories, for development teams.<br>• Drive integration of third-party services and build strategic partner networks.<br>• Utilize data and analytics to inform product decisions and optimize performance.<br>• Develop technical documentation to support stakeholders and ensure clarity in product delivery.<br>• Engage with users to gather insights, address pain points, and refine product designs.<br>• Oversee sprint planning and manage iterative product development cycles.<br>• Collaborate with marketing and customer success teams to articulate feature benefits and execute go-to-market strategies.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a RPA Developer<strong> (contract).</strong> In this role, you will Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes. Investigate problem areas. Prepare and install solutions by determining and designing system specifications, standards, and programming. <strong>This role is hybrid in Austin, Tx. You must currently live around Austin to be considered.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>perform developer duties that will include solution design and development, process automations, infrastructure management, collaboration, and continuous improvement</li><li>Administrative Applications Robotic Process Automation (RPA) team and will play a crucial role in designing, developing, implementing, and maintaining RPA solutions</li><li>responsible for developing, testing, and troubleshooting bots that will automate various business processes</li><li>Hands-on experience with BluePrism, Microsoft Power Automate, and Azure is a must along with the ability to troubleshoot and validate HTTP responses.</li><li>Knowledge of DOM, HTTP protocol, JavaScript, and HTML is also required. This will be a fast-paced project working in an Agile (Kanban/Scrum) environment</li></ul>
<p>Our client, a leading industrial manufacturing company, is seeking a Senior Accountant to join their dynamic finance team. This role is ideal for a detail-oriented professional with strong analytical skills and a passion for process improvement. You will play a key role in ensuring accurate financial reporting, supporting audits, and driving compliance with GAAP standards.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Prepare and review monthly, quarterly, and annual financial statements in accordance with GAAP.</p><p>* Perform account reconciliations and variance analysis for balance sheet and income statement accounts.</p><p>* Assist with month-end and year-end close processes, ensuring accuracy and timeliness.</p><p>* Support internal and external audits by providing documentation and resolving inquiries.</p><p>* Maintain and improve internal controls and accounting procedures.</p><p>* Collaborate with operations and management teams to provide financial insights and recommendations.</p><p>* Assist with budgeting, forecasting, and cost analysis for manufacturing operations.</p><p>* Participate in special projects, including ERP system enhancements and process automation initiatives.</p>
<p>Our client, in the medical research industry, is hiring for an Accounts Payable Specialist!</p><p><br></p><p>Our organization is seeking a detail-oriented and focused accounting professional to join our expanding team as an Accounts Payable Specialist. The successful candidate will play a prominent role in managing and championing our payment cycle activities within the accounting department. This position will involve the utilization of the 2-way matching system in Microsoft Dynamics Great Plains and the handling of up to 100 invoices on a weekly basis timescale.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Make use of Great Plains to encode and process invoices effectively, attending to as much as 100 invoices weekly.</p><p><br></p><p>Perform daily accounts payable tasks such as maintaining G/L accounts, managing 2-way matching, and checking cost allocations.</p><p><br></p><p>Review, coordinate, and deal with vendor invoices, ensuring adherence to contract terms and policy compliance, through the 2-way matching procedure.</p><p><br></p><p>Reconcile processed work by verifying entries and comparing system invoices to balances.</p><p><br></p><p>Guarantee successful payment of invoices, examining associated forms and invoices for conformity to procedure requirements.</p><p><br></p><p>Address potential discrepancies and divergences, conducting research, and applying corrective actions where needed.</p><p><br></p><p>Maintain accurate vendor records, updating financial information as needed.</p><p><br></p><p>Prepare various reports to support financial analysis and audit requirements.</p><p><br></p><p>Contribute to the improvement of processes within the accounts payable function.</p>
Responsible for being the Technical Lead for new product development of mechanical and electro-mechanical products, which includes driving and supporting the team through our phase gate product development process.<br><br>Lead design analysis (FEA, CFD), design reviews, DFMEAs, PFMEAs, and DFM reviews.<br><br>Act as product expert, working closely with internal cross functional team (supply chain, manufacturing engineering, sales, and quality) to develop new and support existing products.<br><br>Interact externally with both customers and suppliers on technical topics.<br><br>Work closely with Program Manager to estimate product cost and development timeline.<br><br>Develop and write design validation test specifications, working closely with the test lab to make sure products are properly validated.<br><br>Mentor and train junior engineers and drafters to assist in developing a strong, consistent engineering organization. <br><br>Education & Experience<br><br>Minimum of five (5) years of relevant experience<br>Bachelor’s degree in Mechanical Engineering or related field<br>MS in Mechanical Engineering (preferred)<br>Requirements<br><br>Proficient in 3D mechanical design (SolidWorks preferred)<br>Proficient in one or more analysis tools (FEA, CFD, Tolerance stack)<br>Excellent oral and written communication skills<br>Attention to detail<br>Understand and apply GD& T standards<br>Ability to work in a fast-paced and challenging environment<br>Injection molding/die casting processes and design practices<br>Seal design<br>Knowledge of CSA Class1, Div 2 and UL (preferred)
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an<strong> Applications Developer/Software Engineer (contract).</strong> In this role, you will provide primary support as the subject matter expert for z/OS operating systems and system components; provide direct technical support as needed in the planning, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software. <strong>This role is mostly remote but based in Austin, Tx. You currently must live in Texas to be considered.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• provide end user support for assigned Independent Software Vendor (ISV) products such as BlueZone, primary administration and end user support for SCLM, and input and recommendations for hardware capacity planning.</p><p>• Provide primary administrative support for CICS® and IMS™.</p><p>• Diagnose platform, software and related product issues and follow up with root cause analysis.</p><p>• Analyze performance issues and provide input and recommendations for capacity planning.</p><p>• Provide input and recommendations for system-wide performance tuning to meet required levels of service and system parameters and system libraries management.</p><p>• Provide support for technical consultation and inquiries from the other IT technical teams.</p><p>• Provide support as technical lead on internal team projects or participate on project teams that impact the z/OS platform.</p><p>• Provide support for Integration-testing new products with existing applications and user procedures.</p><p>• Assist with maintaining and providing technical support for Mainframe Production Control and Support Jobs and monthly Mainframe Job Scheduler</p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Sr IT Communications Specialist (contract).</strong> This role is crucial in developing, managing, and delivering clear and engaging communication strategies that align with our organization's IT initiatives. The ideal candidate will bridge the gap between technical teams and stakeholders, ensuring complex IT concepts are translated into accessible and impactful messages. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead internal and external communication strategies for MTS/IT initiatives.</li><li>Develop and deliver clear messaging across newsletters, emails, intranet, and reports.</li><li>Manage and enhance intranet platforms, integrating new tools and features.</li><li>Create and maintain user-friendly content (FAQs, guides, release notes).</li><li>Oversee communication channels and ensure content quality and consistency.</li><li>Partner with stakeholders to align communication strategies with business needs.</li><li>Track engagement metrics and provide insights to improve communication effectiveness.</li><li>Support training and rollout communications for new technologies and system upgrades.</li><li>Draft timely and transparent communications during IT incidents or outages.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Security Analyst</strong> <strong>(contract).</strong> In this role, you will serve as the key technical resource for multiple security technologies, including Firewalls, VPN, endpoint security, and MS365 security. The analyst partners with technology and business teams to identify risks, implement security best practices, and support compliance with regulatory standards. <strong>This role is onsite in Austin, TX daily. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Identify, prioritize, and work with owners to eliminate vulnerabilities across the organization.</li><li>Advise on and test controls required by current threat environment.</li><li>Perform proactive hunting for threats that may have escaped alerting systems.</li><li>Supporting SOC teams in enhancing detection capabilities for Corporate Security tools.</li><li>Prepare detailed security review reports and remediation guidance. </li><li>Assist in preparing and maintaining security documentation, such as policies, procedures, and compliance evidence.</li></ul><p><br></p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an<strong> Information Security Engineer (contract).</strong> In this role, you will research and discover the latest threats on product, cloud infrastructure, workloads, containers and develop methods, queries, and dashboards to detect and visualize events of interest. You will develop incident response playbooks to allow quick resolution of identified security events. You'll work across many teams including infrastructure, engineering, product, compliance, and across multiple streams. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Detect and analyze security threats, prioritize alerts, and drive resolution, initiate incident response when necessary.</li><li>Lead incident response activities: scope, contain, and eradicate threats; perform root-cause analysis, forensics, reverse engineering, and postmortems.</li><li>Develop and refine security processes, plans, and procedures; collaborate with Legal, Communications, and other stakeholders.</li><li>Conduct security preparedness activities, including compromise assessments, tabletop exercises, and staff training.</li><li>Deploy and manage security tools (SIEM, EDR, NDR, SOAR, Threat Intelligence platforms) to collect and correlate telemetry.</li><li>Design and implement security controls across cloud, network, and application layers; integrate security automation into CI/CD pipelines.</li><li>Drive secure development practices through SDLC, automated guardrails, vulnerability management, secrets management, and patching.</li><li>Promote an AI-first approach for security automation and threat detection.</li><li>Educate engineering teams on defensive coding and support compliance efforts (HIPAA, HITRUST, SOC2).</li><li>Partner with Privacy and Compliance to document and monitor security practices.</li><li>Collaborate with senior leaders to assess short- and long-term security needs.</li></ul><p><br></p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Cloud AI Engineer (contract).</strong> In this role, you will lead the design, development, and implementation of enterprise AI solutions in cloud environments. <strong>This role is onsite 3 days per week in Austin, TX. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Supports strategic initiatives and technology projects with a focus on AI and cloud solutions.</li><li>Define, design, and administer highly scalable AI systems on cloud platforms such as AWS, Azure, and GCP.</li><li>Implement essential capabilities including model training, inference, reporting and seamless integration.</li><li>Participates in end-to-end delivery of AI solutions including systems analysis, coding, testing, deployment, and optimization.</li><li>Supports troubleshooting, risk management, technical standards SOPs, and documentation.</li></ul>
We are looking for a motivated and detail-oriented Collections Specialist to join our client’s team in San Antonio, Texas on a contract basis. In this role, you will focus on Business-to-Business (B2B) collections, leveraging your expertise with ComputerEase and Microsoft Excel to ensure timely payments and accurate account management. This position is ideal for professionals who thrive in fast-paced environments and are dedicated to maintaining strong client relationships while achieving collection targets.<br><br>Responsibilities:<br>• Manage a portfolio of B2B accounts, ensuring timely and effective collection of outstanding balances.<br>• Reconcile accounts by investigating discrepancies and documenting payment arrangements within ComputerEase.<br>• Track and record collection activities, creating detailed reports using Microsoft Excel to monitor account statuses.<br>• Collaborate with internal teams, including Accounts Receivable and Sales, to address unresolved payment issues and discrepancies.<br>• Identify and recommend process improvements to enhance the efficiency of collection workflows.<br>• Ensure compliance with company policies and industry standards while safeguarding sensitive financial information.<br>• Communicate professionally with clients to resolve payment issues and maintain positive working relationships.<br>• Monitor payment trends and analyze data to propose effective resolutions for overdue accounts.<br>• Escalate complex collection cases to appropriate departments for further resolution when necessary.
