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11 results for Customer Service in San Antonio, TX

Customer Service Representative

Austin, TX
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to join our team in Austin, Texas on a Contract basis. In this role, you will support members by answering benefit and payroll-related questions, guiding them through online tools, and resolving service issues with professionalism and care. This position is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and is committed to delivering a positive customer experience on every interaction. Responsibilities: • Respond to member inquiries by phone and provide clear, accurate guidance on benefits, retirement plans, payroll matters, reimbursements, account activity, and related reports. • Support customers in navigating the company’s online platform and help them complete routine account-related tasks successfully. • Investigate service concerns, determine appropriate solutions, and bring issues to resolution within established timeframes. • Route advanced technical or operational problems to the appropriate internal teams when additional expertise is needed. • Manage questions and complaints with professionalism, empathy, and strong de-escalation skills while aiming to resolve concerns during the first interaction. • Track unresolved cases, conduct timely follow-up, and maintain detailed documentation for each customer contact in internal systems. • Monitor call patterns and recurring issues, then communicate trends to management to support faster and more effective resolutions. • Perform operational support work such as processing demographic updates, enrollments, qualifying events, terminations, reimbursement-related activities, report uploads, mailings, and invoice reconciliation. • Follow assigned schedules, including occasional late shifts during the workweek and periodic Saturday hours during open enrollment, while completing additional departmental duties as needed.
2026-08-04T22:13:48Z

Proposal Coordinator

San Antonio, TX
onsite
Temporary to Hire
18.75 - 19.00 USD / Hourly
Our client is in need of a Proposal Coordinator to join an advertising organization in San Antonio, Texas. This opportunity is ideal for someone who takes pride in delivering accurate, well-prepared proposal materials. In this role, you will partner closely with internal sales and strategy teams to assemble client-facing proposals, organize supporting documentation, and help maintain timely, high-quality responses to business requests. Responsibilities:• Partner with campaign and sales support teams to clarify proposal needs and translate request details into complete submission materials.• Create and organize proposal packages by preparing spreadsheets, presentations, image selections, maps, and other supporting documents required for client responses.• Review proposal content carefully to confirm accuracy, completeness, and alignment with requested deliverables before final distribution.• Manage assigned proposal workflows within Salesforce to keep requests moving efficiently and maintain clear status visibility.• Use internal proposal and mapping tools to update, edit, and assemble key information for client-facing documents.• Track proposal files according to established documentation procedures to preserve version control and record integrity.• Balance multiple assignments at once while meeting response-time expectations and service commitments for internal stakeholders.• Provide responsive, thorough support to internal clients by communicating clearly and addressing questions throughout the proposal development process.
2026-07-27T20:43:51Z

Administrative Operations Coordinator

Austin, TX
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for a dependable Administrative Operations Coordinator to help keep daily office activities organized and running smoothly in Austin, Texas. This role supports leadership and internal teams by managing schedules, handling documentation, coordinating communications, and assisting with a wide range of operational tasks. The ideal candidate brings strong judgment, attention to detail, and a service-oriented approach while balancing multiple priorities in a fast-moving, well-organized environment. Responsibilities: • Support the Operations Chief of Staff with day-to-day administrative coordination and follow-through on priority tasks. • Arrange meetings, calendars, and appointments while helping ensure schedules remain accurate and well organized. • Maintain electronic and hard-copy files, reports, and records so information is current, accessible, and properly documented. • Communicate with clients and internal stakeholders through email, phone, and follow-up correspondence to keep requests moving forward. • Assist with employee onboarding activities and help reinforce established office procedures and operational workflows. • Prepare and process business documents such as invoices, purchase orders, and expense-related materials with a high level of accuracy. • Monitor project timelines, action items, and deadlines to help teams stay on track with operational commitments. • Contribute to the development of presentations, contracts, reports, and proposal-related materials as needed. • Coordinate office supply needs and interact with vendors to support smooth day-to-day office operations. • Handle confidential company and client information with discretion and provide support on special projects as assigned.
2026-08-04T18:18:47Z

Office Services Associate

Austin, TX
onsite
Temporary / Contract
17.00 - 17.50 USD / Hourly
This is a Contract position suited for someone who enjoys working in a fast-paced, detail-focused environment and can manage document handling, mail support, and general office service requests with accuracy. The role also contributes to reception, hospitality, and audio/visual support as needed while maintaining a strong focus on responsiveness, confidentiality, and quality. Responsibilities:• Manage incoming office service requests by reviewing job details, confirming instructions, and documenting work through established tracking methods.• Complete copy, print, scanning, mail, and intake assignments in line with site procedures and service expectations.• Organize tasks by urgency and turnaround commitments to ensure completed work is accepted, processed, and delivered on schedule.• Communicate promptly with clients and leadership regarding deadlines, service updates, or issues that may affect completion times.• Perform routine checks on finished work to confirm accuracy, presentation, and overall quality before distribution.• Resolve minor equipment issues when possible and escalate more complex problems to the appropriate support contact.• Replenish paper, toner, and other production materials while using supplies carefully and efficiently.• Support additional front-of-house and workplace services, including reception, hospitality, and audio/visual assistance, based on business needs.• Handle sensitive documents and information with discretion while following company and client policies at all times.• Move boxes, files, and materials as needed, including lifting items up to 50 pounds during regular daily operations.
2026-07-22T20:18:41Z

Human Resources (HR) Manager

San Antonio, TX
onsite
Temporary / Contract
31.66 - 36.66 USD / Hourly
Benefits Manager (Contract)Location: San Antonio, TX (Onsite Required)Duration: 6 MonthsA respected higher education organization is seeking an experienced Benefits Manager for a six-month contract assignment. This individual will oversee the administration and continuous improvement of a comprehensive employee benefits program while partnering closely with Human Resources, leadership, vendors, and employees to deliver an exceptional benefits experience.This is a highly visible, hands-on role requiring strong knowledge of employee benefits administration, compliance, vendor management, and HRIS systems.Key ResponsibilitiesBenefits Administration & Strategy<ul><li>Administer a comprehensive employee benefits program including medical, dental, vision, prescription, retirement, FSA/HSA, life insurance, disability, employee assistance programs, tuition benefits, and leave administration.</li><li>Support benefits strategy through plan analysis, recommendations, and continuous program evaluation.</li><li>Lead annual open enrollment planning, implementation, employee communications, and enrollment activities.</li><li>Partner with brokers and benefit vendors to evaluate plan performance, identify cost-saving opportunities, and recommend enhancements.</li><li>Review and reconcile benefit invoices and premium payments to ensure accuracy.</li></ul>Employee Communications<ul><li>Develop and maintain employee benefit communications and educational materials.</li><li>Conduct new hire benefit orientations, open enrollment meetings, and employee education sessions.</li><li>Provide guidance to employees regarding benefit eligibility, enrollment, life events, and retirement programs.</li><li>Serve as the primary point of contact for employee benefit questions and issue resolution.</li></ul>Benefits Operations & HRIS<ul><li>Administer benefits through the organization's HRIS platform.</li><li>Maintain benefit system configurations, eligibility rules, and vendor file feeds.</li><li>Test and validate system updates and enhancements.</li><li>Evaluate existing processes and recommend workflow improvements to increase efficiency and improve the employee experience.</li><li>Produce reports and analyze benefits data to support decision-making.</li></ul>Compliance & Vendor Management<ul><li>Ensure compliance with applicable federal, state, and local regulations governing employee benefits.</li><li>Support ACA reporting and related compliance activities.</li><li>Coordinate required benefits testing and reporting.</li><li>Maintain plan documents, policies, and compliance records.</li><li>Manage relationships with external vendors, brokers, and benefit providers.</li></ul>Wellness Programs<ul><li>Coordinate employee wellness initiatives and annual wellness programming.</li><li>Plan and facilitate wellness events, educational sessions, and employee engagement activities.</li><li>Monitor participation and evaluate program effectiveness.</li></ul>
2026-07-14T22:23:38Z

Office Manager Assistant

San Antonio, TX
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
Our client is in need of an Office Manager Assistant to support day-to-day administrative and operational activities for the leadership team. This position is ideal for someone who thrives in a fast-paced office setting and can keep multiple priorities organized with accuracy and professionalism. The role will contribute to smooth office operations by coordinating schedules, maintaining records, assisting with administrative duties, and supporting ongoing business needs. Responsibilities:• Coordinate daily office activities to keep workflows organized, efficient, and aligned with business priorities.• Track office supply levels, place replenishment orders, and ensure essential materials are available for staff.• Provide guidance and support to front office and administrative personnel to maintain consistent office coverage and service quality.• Arrange meetings, appointments, and shared workspace usage while managing calendars for smooth scheduling.• Maintain organized filing systems, operational documents, and other business records with strong attention to detail.• Assist with timesheet collection, payroll-related documentation, and upkeep of employee administrative records.• Support onboarding tasks for new team members, including document preparation and coordination of introductory office logistics.• Work with vendors to schedule services, oversee office maintenance needs, and coordinate equipment repairs when necessary.• Prepare reports, presentations, correspondence, and other administrative materials for managers and department leaders.• Handle incoming and outgoing mail, shipping activity, routine expense tracking, and additional administrative projects as assigned.
2026-07-29T16:58:48Z

Adobe Audience Developer

Austin, TX
onsite
Temporary / Contract
50.00 - 57.00 USD / Hourly
Adobe Audience DeveloperAustin, TX | Contract-to-Hire | Hybrid (3 days on site) We are seeking an Adobe Audience Developer to support enterprise-scale customer data, personalization, and digital marketing initiatives. This individual will be responsible for designing, building, and optimizing audience segments within Adobe Experience Platform (AEP) to drive cross-channel marketing activation, customer engagement, and journey orchestration strategies. The ideal candidate brings deep expertise in customer data platforms, audience architecture, identity resolution, and segmentation development. This role partners closely with marketing, analytics, engineering, and data teams to create scalable audience frameworks that improve targeting precision and campaign effectiveness. Responsibilities: <ul><li>Design, build, and maintain complex audience segments within Adobe Experience Platform.</li><li>Develop scalable and reusable audience frameworks that support personalization and marketing activation initiatives.</li><li>Translate business requirements into audience logic and segmentation strategies.</li><li>Collaborate with cross-functional teams including Marketing, Data Analytics, Engineering, CRM, and Product teams.</li><li>Support customer identity resolution and profile unification initiatives.</li><li>Validate audience outputs and ensure data accuracy across activation channels.</li><li>Optimize audience performance and segmentation processes.</li><li>Document audience definitions, development standards, and governance procedures.</li><li>Assist with audience taxonomy development and best practices.</li><li>Support customer journey orchestration and campaign execution initiatives.</li><li>Troubleshoot data quality issues and segmentation discrepancies.</li></ul>
2026-07-24T23:23:42Z

VP of Marketing

San Antonio, TX
onsite
Permanent / Full Time
180000.00 - 230000.00 USD / Yearly
We are looking for an accomplished VP of Marketing to lead brand development and growth strategy for a multi-brand organization based in San Antonio, Texas. This executive role will shape market positioning, strengthen customer engagement, and build scalable marketing capabilities that support expansion across diverse business lines. The ideal candidate brings deep expertise in performance marketing, brand leadership, and data-driven decision-making, along with the ability to partner closely with senior leadership to accelerate revenue growth. Responsibilities: • Direct the overall marketing vision for multiple brands, defining differentiated positioning, messaging architecture, and brand standards that resonate with target audiences. • Oversee customer growth initiatives across digital and local channels, including search, paid media, social platforms, content programs, and community-based marketing efforts. • Establish measurable performance benchmarks and evaluate marketing effectiveness through indicators such as acquisition efficiency, return on spend, customer value, brand visibility, and revenue contribution. • Identify emerging market opportunities and recommend new channels, campaigns, and expansion strategies that can increase reach and drive sustainable growth. • Allocate marketing resources across a portfolio of businesses, balancing investment priorities based on growth stage, business needs, and organizational objectives. • Develop annual marketing roadmaps and budget plans in partnership with business leaders to ensure alignment with financial goals and operational plans. • Build scalable marketing systems, brand toolkits, and launch support materials to prepare the organization for future franchise growth and new market openings. • Use consumer insights, market research, and campaign analysis to refine strategy, improve customer experience, and strengthen retention and loyalty. • Lead, mentor, and develop an internal marketing team while managing agencies and external partners to deliver high-quality, accountable, and innovative execution.
2026-07-28T16:44:18Z

Accounting Analyst

San Antonio, TX
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for an Accounting Analyst (Accounts Receivable) to join a fast growing, employee-first company in San Antonio. This role is ideal for someone in accounting who enjoys balancing day-to-day receivables work with reconciliations, reporting, and process improvement. The position supports accurate billing, timely collections, and dependable month-end close activities while working closely with cross-functional partners. Responsibilities:• Generate accurate customer invoices in NetSuite for subscriptions, services, product shipments, spare parts, returns, and recurring monthly charges.• Maintain subscription billing records and ensure supporting documentation and order details remain current and organized.• Record executed sales orders in internal tracking tools, update backlog reporting, and file completed agreements in designated accounting repositories.• Monitor open receivables, communicate with customers regarding overdue balances, and support timely payment resolution.• Prepare recurring cash flow forecasts and provide visibility into expected collections and short-term cash activity.• Complete reconciliations for key balance sheet accounts, including cash, accounts receivable, inventory, prepaid expenses, fixed assets, and intangible assets.• Assist with month-end close tasks by reviewing account activity, resolving discrepancies, and supporting accurate financial reporting.• Enter inventory-related transactions into NetSuite and help maintain reliable operational and accounting records.• Recommend and support improvements to billing, collection, reconciliation, and system-related workflows in partnership with other departments.
2026-08-04T15:43:49Z

Accounts Receivable (Collections)

Schertz, TX
onsite
Temporary / Contract
23.75 - 25.00 USD / Hourly
We are looking for an experienced Accounts Receivable Collections specialist to support a distribution-focused organization in Schertz, Texas. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced finance environment and can manage customer accounts with accuracy, strong communication, and reliable follow-through. The person in this role will help maintain healthy cash flow by overseeing receivables, resolving payment issues, and partnering with internal teams to address account discrepancies. Responsibilities: • Oversee assigned customer accounts by tracking outstanding balances, monitoring payment activity, and maintaining accurate receivable records. • Contact business customers regarding past-due invoices, secure payment commitments, and follow up consistently to reduce aging balances. • Review account details, payment agreements, and supporting documentation to investigate discrepancies and clarify open items. • Confirm invoice accuracy by comparing billing data, customer terms, and account history before pursuing collection activity. • Escalate delinquent accounts through established collection procedures when payment issues remain unresolved. • Apply cash receipts and support related accounts receivable activities to ensure timely and accurate account reconciliation. • Prepare account updates, aging summaries, and collection status information for internal stakeholders as needed. • Assist with additional finance and accounts receivable projects that support departmental goals and operational needs.
2026-07-16T00:04:19Z

Software Developer

San Antonio, TX
onsite
Permanent / Full Time
115000.00 - 140000.00 USD / Yearly
We are looking for a Software Developer to join our team in San Antonio, Texas and create practical, scalable tools that turn complex operational data into reliable insights. This role is ideal for an engineer who enjoys working across data systems, application layers, and user-facing utilities to solve meaningful business problems. You will help shape how information is organized, accessed, and applied across analytics, product initiatives, and AI-driven solutions. Responsibilities: • Design and build tools that make platform data easier to investigate, interpret, and use for operational decision-making. • Create derived datasets and structured indicators that support dashboards, automated agents, and recurring analytical workflows without relying on direct raw-table queries. • Develop an initial solution for identifying and classifying offline devices, then expand into additional high-value data products and targeted tooling. • Build and maintain well-structured APIs so both internal users and automated systems can access data consistently through the same query and filtering capabilities. • Integrate analytical outputs into regression models and machine learning workflows while highlighting insights relevant to customer experience and product strategy. • Enhance and support the underlying database environment, derived-data architecture, and front-end utilities that enable AI products and business growth initiatives. • Respond to cross-functional reporting and data requests by translating business questions into accurate extracts, analyses, and actionable findings.
2026-07-13T15:33:38Z