<p>As a Customer Service Representative I (CSR), you'll be the first point of contact for employees of our client organizations, answering incoming calls to a primary customer service line and helping members get their questions and concerns resolved. You'll use your research and troubleshooting skills to make sure every issue is handled accurately, and every member leaves the interaction satisfied. </p><p><br></p><p>This is a contract position starting immediately and running through the last week of October. </p><p><br></p><p><strong>What you'll do</strong></p><p><br></p><p>• Respond to inbound and outbound customer contacts regarding benefits, service requests, and general support needs.</p><p>• Investigate reported issues, identify root causes, and provide timely solutions or next-step guidance.</p><p>• Deliver clear instructions and training to users so they can better understand processes, tools, and benefit-related functions.</p><p>• Review customer concerns carefully and document interactions with accuracy and attention to detail.</p><p>• Provide desk-side assistance when needed to troubleshoot user issues and restore normal operations.</p><p>• Support customers through clear and attentive communication that builds confidence and ensures a positive service experience.</p><p>• Research questions that require additional analysis and follow through until an appropriate resolution is reached.</p><ul><li> Coordinate with internal teams when issues need escalation or specialized support.</li></ul>
<p><strong>Desktop Support Analyst II</strong></p><p>Onsite | Austin, TX | Contract with potential to hire</p><p><br></p><p>Robert Half is partnering with a retail client to hire a <strong>Desktop Support Analyst II</strong> <em>(contract with opportunity to go full-time) </em>to provide hands-on technical support for end users across a Microsoft-centric environment. This role will be responsible for troubleshooting hardware, software, and access-related issues. The ideal candidate is customer-focused, technically proficient, and capable of resolving escalated support issues in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 desktop and end-user support for Windows 11 workstations, laptops, and POS equipment.</p><p>• Support user accounts, permissions, and device management within Azure Active Directory (Entra ID).</p><p>• Diagnose common hardware, software, and operating system problems and apply practical solutions to restore functionality.</p><p>• Configure, enroll, update, and maintain endpoint devices while enforcing security and compliance policies.</p><p>• Perform software installations, hardware upgrades, system imaging, and asset management activities.</p><p>• Manage and deploy devices using Microsoft Intune and Windows Autopilot.</p><p>• Provide support for Shopify POS systems, including retail hardware.</p><p>• Create and maintain technical documentation, user guides, and knowledge base articles.</p><p>• Participate in onboarding and offboarding processes, including account provisioning, device deployment, and access management.</p><p>• Utilize Zendesk to manage support tickets, document resolutions, and maintain service level agreements (SLAs).</p>
We are looking for a highly organized Administrative Assistant to support a construction project team in Texas. This long-term contract position will serve as a central point of coordination for daily office operations, meeting support, travel planning, and site-based administrative activities. The ideal candidate brings strong customer service skills, attention to detail, and the ability to keep project teams, visitors, and vendors informed and supported in a fast-paced environment.<br><br>Responsibilities:<br>• Deliver day-to-day administrative support for a construction site team while maintaining a detail-focused and service-focused approach with staff, clients, and external partners.<br>• Prepare and submit expense documentation for project leadership, ensuring accuracy and timely processing.<br>• Coordinate project office resources, including calendars, meeting spaces, parking arrangements, access credentials, and other site materials needed for smooth operations.<br>• Develop and update organizational references such as team directories, seating layouts, and project support records.<br>• Arrange travel plans, lodging, schedules, and related logistics for team members and visiting personnel.<br>• Plan and support project meetings by organizing schedules, preparing materials, documenting discussions, and distributing clear meeting notes.<br>• Respond to office questions from employees, customers, and visitors, and escalate issues promptly when additional support is required.<br>• Maintain orderly filing systems, manage supply inventory, assist with staff onboarding or site orientation activities, and help coordinate special events or additional project assignments.<br>• Provide assistance with onsite productivity issues, such as basic office equipment or connectivity concerns, and work with technical support teams when needed.
We are looking for an experienced and service-oriented Administrative Assistant to serve as the first point of contact for visitors and staff. This Long-term Contract position is ideal for someone who enjoys creating a welcoming office environment while keeping front desk activities organized and running smoothly. The role supports daily reception operations, communication flow, meeting space coordination, and general administrative needs in a detail-oriented onsite setting.<br><br>Responsibilities:<br>• Welcome guests and employees in a courteous manner, direct them appropriately, and alert internal team members when visitors arrive.<br>• Manage incoming phone traffic through Teams or similar phone systems, ensuring calls are answered promptly and routed to the correct contacts.<br>• Oversee day-to-day reception activities, including handling general inquiries, coordinating front desk coverage, and maintaining an orderly check-in experience.<br>• Receive, sort, and distribute mail, packages, and deliveries while helping ensure materials reach the appropriate recipients.<br>• Schedule and monitor meeting room usage, keeping calendars accurate and supporting smooth coordination of shared office spaces.<br>• Help maintain a clean, detail-oriented, and well-stocked lobby, front desk, and main conference areas, including refreshments and basic supplies.<br>• Provide consistent customer-focused support that reflects positively on the organization in every in-person and phone interaction.<br>• Assist with additional administrative or office support tasks as needed to meet team and operational priorities.
We are looking for a Pharmacy Care Technician to support medication adherence outreach and deliver high-quality service to members. This Long-term Contract position is ideal for someone who is comfortable working independently, navigating several systems at once, and handling member interactions with care and consistency. The role combines pharmacy knowledge, call center support, and administrative accuracy to help patients stay on track with their medications.<br><br>Responsibilities:<br>• Contact members to support medication adherence efforts, answer questions, and provide clear assistance over the phone with a customer-focused approach.<br>• Manage daily tasks with minimal supervision while maintaining productivity, attention to detail, and consistent follow-through.<br>• Use multiple computer applications at the same time to document interactions, review information, and complete required updates accurately.<br>• Handle incoming and outbound communications in a detail-focused manner while building rapport and addressing routine pharmacy-related concerns.<br>• Maintain complete and accurate records of member conversations, actions taken, and any required follow-up activities.<br>• Collaborate with internal teams as needed to help resolve issues that may affect member service or prescription adherence support.<br>• Apply pharmacy technician knowledge to support members and ensure work is completed in alignment with established guidelines and licensing requirements.
<p>We are looking for a Facilities Coordinator to support daily site operations and administrative activities in Austin, Texas. This Long-term Contract position combines facilities coordination, vendor management, event support, and front-of-house assistance to help maintain an organized, efficient, and service-focused workplace. The role works closely with employees, clients, service providers, and internal teams to keep operations running smoothly while ensuring accurate documentation, timely communication, and strong compliance with site procedures.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate vendor visits, service appointments, and site walkthroughs to support ongoing facility operations and project activity.</p><p>• Maintain organized records for work requests, service activity, operational updates, and vendor communications.</p><p>• Prepare routine reports and summaries related to site performance, service delivery, and operational metrics.</p><p>• Respond to day-to-day questions from staff, clients, and external partners while escalating issues when needed.</p><p>• Support site procedures, safety practices, and compliance efforts to help maintain a secure and well-managed environment.</p><p>• Arrange meetings, compile materials, and document notes, action items, and follow-up details for operational and event-related activities.</p><p>• Assist with front desk coverage, visitor reception, and backup support for mailroom functions as business needs require.</p><p>• Help coordinate event-related room setups, relocations, reconfigurations, and reset activities in partnership with stakeholders and vendors.</p><p>• Update and organize project files, schedules, and documentation across shared platforms and operational records.</p><p>• Partner with clients, facility leadership, and service teams to track requests, monitor progress, and support project closeout activities such as reporting and lessons learned.</p>
We are looking for an experienced Accounts Receivable Manager to lead a Contract engagement supporting a manufacturing organization in San Antonio, Texas. This role will focus on strengthening order-to-cash operations by evaluating current accounts receivable, billing, and collections practices and shaping more consistent, scalable ways of working. The consultant will collaborate with finance, sales, customer service, supply chain, and IT partners to improve process control, payment behavior, and overall working capital performance.<br><br>Responsibilities:<br>• Review existing order-to-cash workflows across teams, regions, and customer groups to uncover process breakdowns, control concerns, and standardization opportunities.<br>• Establish a consistent approach to customer payment terms, including approval guidelines, exception handling, and compliance monitoring.<br>• Build stronger collections practices by defining account segmentation, follow-up routines, escalation methods, dispute coordination, and performance reporting.<br>• Enhance billing operations to improve invoice accuracy, turnaround time, and consistency across high-volume domestic and international activity.<br>• Develop a standardized accounts receivable operating model with clear policies, procedures, workflow expectations, and service standards.<br>• Partner with cross-functional stakeholders to improve invoice quality, resolve deductions more effectively, align cash application activities, and support cash flow objectives.<br>• Document future-state processes for receivables, billing, collections, disputes, and customer master data governance related to payment terms.<br>• Recommend practical controls and process improvements that strengthen compliance, reduce risk, and encourage better customer payment outcomes.<br>• Define and monitor key receivables metrics, including past-due trends, collections effectiveness, dispute resolution timing, billing quality, and bad debt exposure.<br>• Support process and platform alignment across receivables and billing environments while providing training, documentation, workshop facilitation, and implementation support for internal teams.
<p>Our client is in need of a bilingual Claims Management Specialist to support workers’ compensation administration in the78163, Bulverde, Texas area. This position focuses on guiding claims from the first notice of injury through final resolution while partnering with employees, clients, carriers, and internal teams to keep the process organized and responsive. The ideal candidate brings strong knowledge of workers’ compensation practices, clear communication skills in English and Spanish, and a service-oriented approach to claim coordination and return-to-work support.</p><p><br></p><p>Responsibilities:</p><p>• Oversee workers’ compensation cases throughout the full lifecycle, from initial incident intake to closure, ensuring timely follow-up and accurate handling at each stage.</p><p>• Act as the central point of contact for client representatives, injured employees, insurance partners, adjusters, medical offices, payroll, and human resources to keep claim activity moving efficiently.</p><p>• Explain claim procedures, reporting expectations, benefit-related steps, and return-to-work guidelines so all participants understand responsibilities and required actions.</p><p>• Prepare, organize, and maintain claim files, wage details, supporting records, and ongoing correspondence to promote complete and compliant documentation.</p><p>• Track case progress closely and work with carriers, employers, and care providers to address delays, support recovery efforts, and encourage productive claim outcomes.</p><p>• Participate in claim review discussions, assess status updates with adjusters and carriers, and help gather loss information and trend data for risk evaluation purposes.</p><p>• Support return-to-work coordination by aligning restrictions, communication, and next steps among stakeholders involved in each case.</p><p>• Deliver high-quality customer service by responding to questions promptly, clarifying next steps, and helping resolve claim-related concerns professionally.</p><p>• Keep required certifications current and assist with additional duties connected to claims administration and compliance as needed.</p>
We are looking for a skilled CCTV Technician to support the installation, service, and performance of video surveillance and security systems in New Braunfels, Texas. This position is ideal for someone who is comfortable working with low-voltage cabling, network-connected devices, and electronic security equipment in the field. The role involves hands-on technical work, problem-solving, and direct interaction with customers to keep systems operating reliably and efficiently.<br><br>Responsibilities:<br>• Install and set up surveillance solutions that include IP and analog cameras, recording hardware, video software, and related security components.<br>• Respond to service requests by identifying faults, repairing system issues, and restoring proper operation for surveillance and access control equipment.<br>• Pull, terminate, organize, and verify low-voltage cabling such as Cat5e, Cat6, fiber, and coax for new installations and upgrades.<br>• Program and connect network-based devices including cameras, switches, routers, and wireless equipment to support secure and dependable system performance.<br>• Complete routine inspections, planned maintenance, and equipment updates to improve reliability and extend system life.<br>• Investigate technical issues involving hardware, software, connectivity, or power and resolve them in a timely manner.<br>• Use blueprints, wiring layouts, and technical documents to guide installation and service work accurately.<br>• Provide basic user instruction on system features and day-to-day operation when customer support is needed.<br>• Keep detailed records of service activity, installation details, and equipment usage while following safety expectations and customer standards.
<p>The <strong>Health Information Management (HIM) Manager</strong> is responsible for the overall leadership, direction, and performance of Health Information Management operations. This role ensures the integrity, security, accessibility, and compliance of patient health information while supporting organizational objectives, regulatory requirements, service-level agreements, and client expectations.</p><p>The HIM Manager leads and develops HIM professionals, supervisors, and team leads while partnering with clinical, operational, compliance, revenue cycle, and technology stakeholders to drive operational excellence, quality, and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily HIM operations to ensure service-level agreements, productivity goals, quality standards, and turnaround-time requirements are consistently met.</p><p>• Lead, coach, mentor, and develop HIM staff, supervisors, and team leads.</p><p>• Establish departmental goals, monitor performance metrics, and implement operational improvements.</p><p>• Oversee staffing, workload distribution, scheduling, and resource utilization.</p><p>• Foster a culture of accountability, quality, collaboration, and exceptional customer service.</p><p>• Oversee medical record completion, scanning, indexing, record maintenance, and Release of Information (ROI) processes.</p><p>• Ensure the accuracy, integrity, confidentiality, security, and accessibility of patient health information.</p><p>• Monitor compliance with medical documentation standards, record retention requirements, and organizational policies.</p>
We are looking for a Restaurant Technology Manager to lead day-to-day technology support and system reliability for a multi-location hospitality organization in Texas. This on-site role is suited for a hands-on IT specialist who can resolve technical issues, partner with business leaders, and keep essential platforms performing effectively across operations. The position also plays an important role in coordinating vendors, strengthening user adoption, and guiding technology enhancements that support the business as it grows.<br><br>Responsibilities:<br>• Oversee the performance and upkeep of hardware, software, and operational technology used across multiple hospitality sites.<br>• Diagnose and resolve issues affecting computers, mobile devices, peripherals, network components, and restaurant-related systems.<br>• Organize device installations, refreshes, repairs, and replacements while maintaining accurate records for asset tracking and lifecycle planning.<br>• Support cloud-based business applications by managing user access, system settings, and day-to-day functionality.<br>• Monitor connections and data flow between core platforms, partnering with providers and internal teams to address disruptions quickly.<br>• Deliver responsive technical assistance to employees, including account setup and removal for new hires and departing staff.<br>• Create clear training materials and support documentation to help users adopt systems confidently and solve common issues independently.<br>• Manage relationships with external technology vendors, including service coordination, license oversight, and review of support agreements.<br>• Contribute to budgeting, cost control, and process improvement efforts by evaluating technology spending and identifying practical efficiencies.<br>• Lead or support rollouts, upgrades, relocations, and expansion-related technology projects, including testing, deployment coordination, and occasional after-hours support when business needs require it.
<p><strong>Desktop Support Analyst</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>Robert Half is hiring a customer-focused Help Desk/Desktop Support Analyst to deliver advanced technical assistance for end users in Austin, Texas. This contract-to-hire position supports day-to-day IT operations by addressing escalated issues, improving service quality, and helping maintain reliable workplace technology across a manufacturing environment. The role is well suited for someone who combines strong troubleshooting ability with clear communication and a commitment to resolving issues thoroughly.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Act as the next level of support for issues that require deeper investigation beyond initial service desk handling.</p><p>• Diagnose and resolve technical problems involving desktops, laptops, operating systems, business applications, user accounts, and network connectivity.</p><p>• Handle incidents and service requests in accordance with response targets, while keeping users informed on progress and expected resolution timelines.</p><p>• Partner with infrastructure teams, engineering resources, and external providers when complex problems require broader technical collaboration.</p><p>• Prepare, configure, deploy, and support endpoint devices, including Windows, macOS, and mobile hardware used across the organization.</p><p>• Provide administration and user support for core workplace technologies such as Microsoft 365, Entra ID, email, file-sharing, and collaboration platforms.</p><p>• Document troubleshooting steps, completed fixes, and repeatable solutions to strengthen the knowledge base and improve future support efficiency.</p><p>• Review recurring support trends, recommend practical service improvements, and contribute ideas for automation or process refinement.</p><p>• Assist with employee onboarding and offboarding by setting up equipment, assigning access, and ensuring IT standards are followed.</p><p>• Offer day-to-day guidance to Tier 1 team members and promote consistent support practices across the service desk.</p>
We are looking for an organized and personable Administrative Assistant to support daily office operations at our location within a mission-driven non-profit environment. This fully in-office role serves as a central point of coordination for visitors, staff, facilities, and administrative activities, helping the workplace run smoothly and efficiently. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage competing priorities with care and attention to detail.<br><br>Responsibilities:<br>• Oversee day-to-day reception and office support activities, creating a welcoming and efficient experience for employees, guests, and partners.<br>• Receive visitors, answer general inquiries, and direct individuals to the appropriate staff members or resources in a thoughtful and organized manner.<br>• Process incoming and outgoing mail, including package distribution and shipment coordination through certified mail and courier services.<br>• Maintain orderly shared spaces by monitoring office, lobby, and breakroom supplies and replenishing inventory as needed.<br>• Coordinate meeting room readiness by arranging room setups, updating schedules, and resolving booking conflicts throughout the day.<br>• Partner with internal teams to track administrative items related to loan documentation, including insurance requirement updates.<br>• Liaise with building and service vendors to address maintenance, safety, access, cleaning, storage, and other facility-related needs.<br>• Support workplace operations by assisting with employee onboarding setups, identification badges, business card orders, and office access requests.<br>• Help organize internal events, meal coordination for meetings, vehicle-related administrative tasks, and special projects across departments.
We are looking for a detail-oriented Staff Accountant to support a broad range of core accounting activities in Austin, Texas. This permanent role contributes to the accuracy of financial records, supports reporting and reconciliations, and helps maintain smooth day-to-day accounting operations. The ideal candidate brings solid accounting experience, strong technical skills, and the ability to manage multiple priorities while maintaining compliance with established policies and financial standards.<br><br>Responsibilities:<br>• Manage daily accounting activities related to accounts payable, accounts receivable, billing support, collections, and general ledger upkeep.<br>• Monitor cash activity by assisting with deposits, transfers, investment tracking, and adherence to internal financial controls and collateral requirements.<br>• Maintain accurate records for customer deposits and perform regular balancing to ensure account integrity.<br>• Prepare required tax and vendor documentation, including W-9 and 1099 reporting, while keeping supporting records organized and current.<br>• Review invoices for proper coding, process payments on schedule, and verify that expenditures are recorded correctly.<br>• Reconcile financial activity such as tax receipts, bank transactions, customer deposits, utility revenues, impact fees, and other assigned accounts each month.<br>• Record and review journal entries and general ledger transactions to support monthly and year-end financial reporting.<br>• Contribute to the preparation of budgets, monthly financial statements, aging reports, and other detailed accounting analyses for management review.<br>• Support annual audit activities by compiling documentation, responding to information requests, reviewing reconciliations, and assisting with audit-related adjustments.<br>• Provide responsive internal and external customer support and serve as backup coverage across accounting functions as needed.
<p>We are looking for an accomplished Commercial Litigation Attorney to join a respected law firm in San Antonio, Texas. Candidates will also be considered for the Corpus Christi office. This position offers the chance to take ownership of sophisticated business disputes, work closely with clients, and contribute to strategic case decisions from the earliest stages through final resolution. The role is ideal for a lawyer who values strong advocacy, practical counsel, and long-term career growth within a collaborative office environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee commercial and business dispute matters through each phase of litigation, from initial assessment and filing strategy to settlement or trial preparation.</p><p>• Prepare persuasive legal documents, including complaints, answers, motions, briefs, discovery requests, and client communications, with a strong focus on accuracy and clarity.</p><p>• Analyze legal issues, investigate facts, and shape litigation approaches that align with client objectives and case developments.</p><p>• Lead and support key litigation activities such as depositions, hearings, mediations, and other court-related proceedings.</p><p>• Advise clients directly on case status, risk exposure, and practical legal options in a clear, business-minded manner.</p><p>• Partner with attorneys and support staff to coordinate case strategy, share insights, and strengthen overall advocacy efforts.</p><p>• Balance multiple active matters and procedural deadlines while maintaining excellent organization, responsiveness, and precision.</p>
We are looking for a dependable Receptionist to support daily office operations in a part-time contract role. This position serves as a key point of contact for visitors, employees, and vendors while helping keep administrative processes organized and efficient. The ideal candidate is detail-oriented and comfortable balancing front desk responsibilities with a range of office support tasks.<br><br>Responsibilities:<br>• Welcome guests, respond to routine office questions, and provide a positive front desk experience for visitors and callers.<br>• Handle incoming and outgoing mail, prepare shipments, and assist with office-wide mailing needs.<br>• Track workplace supply levels, coordinate replenishment, and help ensure office equipment such as copiers remains ready for use.<br>• Enter and process invoices accurately while maintaining organized administrative records and documentation.<br>• Assist with special projects and provide day-to-day administrative support to leadership as needed.<br>• Work closely with teams across the organization to support shared office and operational priorities.<br>• Arrange meal orders for meetings and workplace events, including picking up food when required during the week.<br>• Support onboarding activities by preparing workstations, setting up computers and equipment, and helping create a smooth start for new employees.
We are looking for an accomplished employment attorney to represent workers in complex workplace disputes and deliver strong advocacy at every stage of the legal process. This position is based in Austin, Texas, and offers the chance to handle high-impact matters involving discrimination, retaliation, harassment, wrongful discharge, and wage-related claims. The ideal candidate brings deep plaintiff-side litigation experience, sound judgment, and a commitment to protecting employee rights under Texas and federal law.<br><br>Responsibilities:<br>• Lead employment law matters on behalf of employees from initial case evaluation through settlement, trial, or other resolution.<br>• Prepare litigation documents such as complaints, motions, briefs, and other filings with accuracy and strategic focus.<br>• Direct discovery efforts, conduct and defend depositions, and appear in hearings and related proceedings.<br>• Counsel clients on workplace claims involving discriminatory treatment, harassment, retaliation, hostile environments, improper termination, and pay disputes.<br>• Develop settlement positions, draft demand packages, and represent clients during mediation and negotiation discussions.<br>• Support and prepare submissions for administrative proceedings and agency complaints as part of broader case strategy.<br>• Work closely with legal colleagues and support staff to assess claims, refine litigation approaches, and pursue favorable outcomes.<br>• Maintain organized case progress through effective use of case management tools and consistent client communication.
<p>A small boutique law firm in Austin is seeking a versatile, personable, and highly organized Legal Support Professional to join its in-office team. This role will blend basic paralegal support, front desk reception, and general administrative office responsibilities. Because this is a small firm environment, the ideal candidate will be someone who is eager to pitch in wherever needed, takes pride in keeping the office running smoothly, and can provide professional support to both attorneys and clients.</p><ul><li>Key Responsibilities</li><li>Greet clients and visitors and serve as the first point of contact for the office</li><li>Answer and direct incoming phone calls in a professional and courteous manner</li><li>Manage front desk operations, including scheduling, mail handling, and office organization</li><li>Provide general administrative support to attorneys and staff</li><li>Assist with preparation, formatting, proofreading, and filing of legal documents</li><li>Maintain physical and electronic client files and ensure documents are organized and up to date</li><li>Support attorneys with basic paralegal tasks, including document review, case file management, and deadline tracking</li><li>Coordinate appointments, meetings, and conference room scheduling</li><li>Handle incoming and outgoing mail, deliveries, and courier requests</li><li>Assist with data entry, correspondence, and other office-related projects as needed</li><li>Help maintain office supplies, common areas, and overall day-to-day office functionality</li><li>Pitch in on a variety of tasks in support of the team, depending on firm needs</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking actively partnering with an Austin-based client to identify an <strong>IT support specialist II.</strong> This contract opportunity is ideal for someone who thrives in a predominantly Mac-based environment, enjoys solving Level 2 support issues, and can create a smooth technology experience for both employees and leadership. The role will play a key part in endpoint support, collaboration tools, onboarding activities, and conference room technology while delivering effective, user-friendly assistance every day. <strong>This position is onsite 5 days a week in Austin, Tx, must currently live in the Austin area.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver onsite Level 2 desktop and help desk support for employees, resolving day-to-day hardware, software, and access issues in a timely manner.</p><p>• Support a primarily Mac-based environment while also assisting with common endpoint and operating system troubleshooting needs across the business.</p><p>• Set up and maintain laptops, monitors, docking accessories, and other peripherals for new team members, existing staff, and employee departures.</p><p>• Administer and support workplace applications such as Slack, Zendesk, Zoom, and other cloud-based collaboration tools to keep teams productive.</p><p>• Maintain conference room and audio/visual technology, perform recurring room checks, and provide hands-on support for meetings and live events when needed.</p><p>• Offer high-touch technical assistance to executives and other priority users, ensuring a thorough and responsive support experience.</p><p>• Track, update, and resolve service requests through the ticketing system while monitoring support channels and communicating status clearly to users.</p><p>• Coordinate hardware repairs, equipment recovery, asset tracking, and responsible device disposal processes to maintain accurate inventory and lifecycle management.</p><p>• Create and improve documentation, self-service materials, and knowledge resources that help employees use technology more effectively.</p><p>• Participate in support coverage and after-hours or on-call activities as required to address maintenance or urgent technical issues</p>
We are looking for a Collections Specialist to join our team in Rollingwood, Texas for a Contract position. This opportunity is suited for someone who can manage account follow-up with professionalism, maintain strong communication with customers, and support healthy cash flow through consistent collection efforts. The role focuses on both commercial and consumer accounts, with an emphasis on accurate documentation, timely outreach, and effective coordination around billing and payment activity.<br><br>Responsibilities:<br>• Manage collection activities across commercial and consumer accounts, ensuring timely follow-up on outstanding balances.<br>• Communicate with customers by email and other appropriate channels to resolve past-due invoices and secure payment commitments.<br>• Review account status, billing records, and payment history to identify issues affecting collections and recommend next steps.<br>• Maintain accurate notes, updates, and account details in NetSuite and related systems to support clear tracking of collection efforts.<br>• Partner with internal teams to address billing discrepancies, payment delays, and customer concerns that may impact account resolution.<br>• Monitor aging reports and prioritize outreach based on risk, delinquency level, and collection deadlines.<br>• Apply established collection procedures while preserving positive customer relationships and supporting compliance standards.
We are looking for an Implementation Engineer to lead the deployment and integration of enterprise technology solutions for customer environments in San Antonio, Texas. This role partners closely with client IT teams to prepare infrastructure, connect cloud-based services, and deliver secure, reliable implementations that align with business needs. The ideal candidate brings strong systems and networking knowledge, a methodical approach to documentation, and the ability to resolve technical issues with professionalism and urgency.<br><br>Responsibilities:<br>• Deploy and configure enterprise software across customer servers, workstations, and connected network devices.<br>• Coordinate with client IT teams to assess infrastructure readiness and prepare environments for successful solution delivery.<br>• Integrate platforms with identity and access management systems, including Azure Active Directory, Microsoft Entra ID, Google, Active Directory, and Okta.<br>• Connect cloud services to customer networks while ensuring dependable performance, security, and compatibility.<br>• Produce clear implementation records, configuration details, and support documentation for completed projects.<br>• Investigate technical issues in existing installations and provide timely troubleshooting and resolution.<br>• Use remote collaboration and support tools to assist customers, perform technical reviews, and complete implementation tasks.<br>• Follow company policies, operational procedures, and applicable compliance and safety standards in all work activities.<br>• Communicate openly with management regarding project status, risks, and other important matters affecting delivery.
We are looking for a Collections Specialist to support receivables management for a long-term contract opportunity based in Rollingwood, Texas. This position focuses on maintaining healthy account balances, communicating professionally with customers regarding outstanding payments, and helping resolve billing-related issues in a timely manner. The ideal candidate brings experience across consumer and commercial collections, strong attention to detail, and the ability to manage follow-up activities with consistency and professionalism.<br><br>Responsibilities:<br>• Contact consumer and commercial customers to follow up on overdue balances and secure timely payment commitments.<br>• Review account histories, open invoices, and payment activity to identify collection priorities and support accurate outreach efforts.<br>• Investigate billing concerns with customers and internal teams to help resolve issues that may delay payment.<br>• Maintain complete and up-to-date records of collection activity, customer conversations, and account status in designated systems.<br>• Monitor aging reports and take appropriate action to reduce past-due receivables while supporting overall cash flow goals.<br>• Coordinate with stakeholders to escalate high-risk or unresolved accounts and recommend next steps for recovery.<br>• Prepare routine updates on collection progress, outstanding balances, and account trends for management review.<br>• Use business tools such as NetSuite and Gmail to manage correspondence, track collection efforts, and organize account-related communication.
We are looking for an Accounts Payable Specialist to support a transport-focused nonprofit organization in San Antonio, Texas. This Contract position will play an important role in maintaining accurate payables records, coordinating invoice activity across branch locations, and assisting accounting leadership with reconciliations and payment processing. The ideal candidate brings strong attention to detail, sound judgment in expense coding, and the ability to manage multiple priorities in a deadline-driven environment.<br><br>Responsibilities:<br>• Review invoices submitted by branch offices to confirm accurate expense classification and proper supporting documentation.<br>• Enter general office and employee benefit invoices into the accounting system with a high level of accuracy.<br>• Assign costs to the correct general ledger accounts and prepare allocation entries when shared expenses require distribution.<br>• Import and post approved invoices while helping ensure timely and accurate processing of accounts payable transactions.<br>• Prepare and process payment batches, including check runs and required payment documentation.<br>• Complete monthly reconciliations for bank activity and clearing accounts, including customer- and carrier-related balances.<br>• Record designated transactions related to driver commission activity and maintain supporting accounting records.<br>• Partner with the Senior Accounting Manager on administrative and accounting support tasks, data validation, and follow-up items.<br>• Follow workplace safety policies and contribute to a compliant, organized, and dependable work environment.<br>• Take on additional accounting or operational duties as needed to support the organization’s goals.
<p>We are looking for a detail-oriented Full Charge Bookkeeper to oversee day-to-day accounting operations and keep financial records accurate and current for an Aviation Manufacturing company in San Antonio, Texas team. This position plays an important role in supporting business decisions by managing core bookkeeping functions, preparing meaningful financial reports, and bringing attention to issues that could affect cash flow, profitability, or compliance. The ideal candidate is comfortable working independently, handling multiple priorities, and communicating financial insights clearly to leadership.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the integrity of the general ledger by recording transactions accurately and maintaining complete financial documentation.</p><p>• Complete monthly reconciliations and contribute to closing activities by reviewing balances, researching variances, and resolving discrepancies.</p><p>• Administer the accounts payable cycle by reviewing invoices, assigning proper coding, coordinating approvals, updating vendor records, and issuing payments on schedule.</p><p>• Manage accounts receivable processes by generating invoices, applying incoming payments, following up on outstanding balances, and monitoring customer credit exposure.</p><p>• Reconcile bank activity and maintain reliable cash records while helping track liquidity and upcoming payment obligations.</p><p>• Process payroll accurately, validate pay-related data, preserve payroll documentation, and reconcile payroll accounts as needed.</p><p>• Support purchasing and inventory accounting by reviewing purchase order activity, comparing receiving and billing records, and addressing mismatches across related transactions.</p><p>• Assist with job costing and project-based financial tracking by monitoring revenue, expenses, and profitability across active work.</p><p>• Prepare financial and management reports such as profit and loss statements, balance sheets, aging schedules, cash position summaries, and other operational analyses.</p><p>• Strengthen financial controls by identifying irregular transactions, duplicate payments, and process gaps while supporting audits and protecting confidential employee and company information.</p>
We are looking for an Accounts Receivable Specialist to join a team in New Braunfels, Texas and oversee billing and payment activities with a strong focus on accuracy and follow-through. This position supports construction-related invoicing, account maintenance, and collections while helping keep customer balances current and documentation complete. The ideal candidate brings practical experience in receivables, strong attention to detail, and the ability to work effectively with internal teams and clients.<br><br>Responsibilities:<br>• Create and submit progress invoices and other customer billings, ensuring charges are supported by accurate project documentation.<br>• Oversee day-to-day receivables activity, including invoice processing, payment application, account updates, and collection efforts.<br>• Monitor contract amounts, approved changes, retained balances, and scheduled payment milestones tied to project work.<br>• Examine billing backup and contract details to confirm invoices align with customer requirements and agreed terms.<br>• Reconcile client accounts, research payment differences, and resolve short pays or disputed amounts in a timely manner.<br>• Communicate with customers regarding open balances and follow up consistently to support prompt payment.<br>• Maintain organized records for invoice status, aging trends, and collection notes to support visibility across accounts.<br>• Partner with project stakeholders, accounting personnel, and customers to address billing questions and payment concerns.<br>• Prepare aging analysis and assist with month-end tasks, reconciliations, reporting needs, and audit support.