22 results for Customer Service in San Antonio Tx

Office Services Associate Responsibilities: • Conducting office services in a digital environment, utilizing various tools and platforms• Providing customer service, ensuring the creation, maintenance, and enhancement of customer relationships• Handling sensitive and confidential documents and information with utmost care and discretion• Using problem-solving skills to resolve issues and escalating to a supervisory level when necessary• Working effectively in a team environment, interacting with diverse backgrounds and functions• Maintaining logs for all office services work and ensuring that job tickets are properly filled out before beginning work• Following established procedures for office services work, including reprographics, mail, and intake functions• Communicating effectively with supervisors or clients regarding job or deadline issues• Prioritizing workflow and ensuring quality assurance on own work and work of others• Troubleshooting basic equipment problems and placing service calls when needed.

Real Estate Services Coordinator We are in search of a Real Estate Services Coordinator to join our team in Austin, Texas. Your role will be pivotal in ensuring smooth operations within the property management sector, with a focus on delivering exceptional customer service to tenants and vendors. Your responsibilities will entail overseeing customer inquiries, maintaining accurate records, and processing invoices efficiently. Responsibilities:• Provide excellent customer service support to tenants and vendors• Handle administrative tasks such as answering phones, communicating with tenants, and filing• Keep track of maintenance items in collaboration with Building Technicians and vendors• Engage in rent collection communications with tenants where appropriate• Manage lease administration activities, including lease setup, changes, and reporting• Submit invoices for payment and ensure they are correctly inputted into the accounting system• Oversee the opening and closing of the office, requiring reliable transportation• Maintain accurate records, including insurance certificates and leases• Use established procedures to solve straightforward operational problems• Ensure the delivery of output by adhering to defined procedures and processes under supervision.

Administrative Assistant We are offering a long-term contract employment opportunity for an Administrative Assistant in the San Marcos, Texas, United States. As an Administrative Assistant, you will be in charge of handling customer inquiries, managing office supplies, maintaining electronic and physical filing systems, and providing inter-departmental support. Responsibilities: • Operate various office equipment such as computers, scanners, printers, etc.• Address visitor inquiries and direct them to the appropriate person.• Prepare and schedule shipments, distribute mail, and manage deliveries.• Maintain a master list of office supplies, conduct weekly supply checks, and place orders when necessary.• Coordinate a range of office support services, including facilities management.• Draft communications like memos, emails, and other correspondence.• Analyze data and reports for any deficiencies or errors, and rectify them.• Transfer data from hard copy to a digital database accurately and efficiently.• Manage, track, and process documents while ensuring their accuracy and integrity.• Conduct research and retrieve existing data as required.• Provide support in updates for various departments.• Offer administrative support across different departments as per requirement.• Perform any other duties as assigned.

Tax Preparer /Bookkeeper Our client a local CPA firm needs a Tax Preparer with accounting experience for an immediate start.The Tax Preparer will be responsible for but not limited to the following:• Prepare individual tax returns• Assist partners and principals with tax services• Prepare corporate tax returns S-Corps, C-Corps and Partnership Returns • Manage own workload by monitoring project/return deadlines• Interact with clients on tax return information, due dates, deadlines, and other compliance matters providing excellent customer service. • Recognize potential problem areas in projects/returns and discuss with appropriate team members• Additional duties may be assigned based of experience in Quick Books Bookkeeping or Accounting to include but not limited to the following- Balance Sheet Reconciliations - Process Journal Entries- Process Credit Card/Bank Reconciliations - Daily and Monthly Accounting and Bookkeeping Activities for the Firms Clients - Import bank transactions into QuickBooks.- Code transactions, and then reconcile the revenue and bank accountsmembers.- Additional duties based of experience.Requirements• 3-5 plus years individual tax processing• 3-5 plus years corporate tax returns S-Corps, C-Corps and Partnership.• Intermediate Microsoft Excel Usage • 3-5 plus years accounting and bookkeeping experience in QuickBooks Software: Quickbooks, ProConnect Tax Software, Tax dome and Microsoft Excel Work Method: Onsite, Hybrid or Remote Capabilities If you are extremely detailed oriented tax preparer, able to multitask and are looking to work in a great environment during tax season this position is for you! Contact your local Robert Half office 210-696-8300 or apply online for immediate consideration.

Desktop Technician We are in search of a Desktop Technician to join our team in Kyle, Texas. In this role, you'll be part of our tech team, working in a fast-paced environment to provide exceptional technical support and guidance to end-users. You'll handle everything from processing requests through our help desk portal to maintaining hardware inventory. This role is an exciting opportunity to work in the tech industry and make a real difference to our end-users. Responsibilities • Deliver expert technical support to end-users on computing equipment, applications, and enterprise solutions through various channels such as phone, email, or remote support sessions. • Document, work on, resolve, and appropriately disposition end-user support requests submitted via different platforms including help desk portal, email, phone, and instant messaging. • Manage user account details, group membership, and email mailboxes. • Maintain a work log of daily operational tasks required for provisioning and maintaining operable hardware inventory. • Install, configure, and troubleshoot computing equipment, peripherals, applications, and medical devices. • Participate in infrastructure installations, including structured cabling, networking equipment, wireless access points, audio/video conferencing equipment, security cameras, and UPS devices. • Collaborate on team projects and with other departments to assist with developing and implementing solutions to meet business needs. • Stay current with employed technologies and solutions, engage in personal development initiatives, contribute resolutions to IT KB articles, and participate in after-hours support coverage. • Provide excellent internal and external customer service, addressing and assisting patients, staff, vendors, contractors, guests, and business partners with the highest level of courteousness and professionalism.

Accounting Leader Are you a talented Accounting Manager? You might be the candidate Robert Half is looking for to work with a successful organization that will recognize your efforts. In this role, it will be critical for you to lead daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, and assisting with regulatory reporting as applicable. The ability to create and monitor the company's accounting and finance operations will be essential for this role. Located in the San Antonio, Texas area, this Accounting Manager position would be on a permanent basis. Key responsibilities - Organize a variety of technical accounting analyses, procedures, and policies - Assist in preparing GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes - Play key role in implementation of NetSuite Financials including system and process design, data migration, testing, training, and go-forward system administration - Possessing a thorough knowledge of enterprise resource planning (ERP) systems is valuable - Periodically review and inspect the balance sheets and income statement accounts of Senior Accountants - Lead and supervise the accounting team performance during the closing process to ensure close deadlines are met - Collaborate with FP& A and accounting management to develop relevant and timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook

Administrative Assistant Our client is in need of an Administrative Assistant in San Antonio, Texas. This position is within a dynamic work environment where the successful candidate will be responsible for various administrative tasks. Responsibilities:• Accurately and efficiently processing customer documents• Keeping precise records of customer documents• Handling customer inquiries and resolving them promptly• Monitoring customer accounts and initiating appropriate actions• Providing administrative support in a timely and efficient manner• Utilizing skills in Data Entry and Microsoft Excel for various tasks• Working collaboratively within a team to ensure smooth operations• Adapting to a dynamic work environment and handling tasks concurrently• Ensuring customer satisfaction through excellent service delivery• Assisting with other administrative duties as needed.

Controller We are in search of a Controller to enhance our team located in San Antonio, Texas. This role involves managing our accounting functions, ensuring accuracy and compliance, and working with our ERP system to maximize its potential. The Controller will also be responsible for leading a team to establish and maintain accounting controls, produce timely and accurate financial reports, and facilitate process improvements. Responsibilities: • Manage the overall general, revenue, and payroll accounting to uphold accuracy, compliance, and productivity.• Utilize the ERP system to its maximum potential, addressing internal control issues and improving the financial close process.• Lead a team to establish and implement internal controls, deliver timely and accurate financial reporting, and facilitate process improvement.• Work across departments to tackle systemic challenges and align financial activities with business objectives.• Maintain control of the General Ledger system, overseeing the management of all monthly transactions and financial statements.• Establish, uphold and continually improve internal accounting and administrative controls to safeguard assets.• Direct and supervise the effective month-end and year-end closing processes of financial information.• Oversee the coordination of quarterly and annual financial reports, ensuring compliance with accounting, auditing, and financial reporting standards.• Direct and coordinate audits, scheduling outside auditor activities.• Implement appropriate accounting processes for all agency initiatives that impact accounting.• Act as a resource to and liaison between departments and external contacts, providing technical guidance and direction.• Coordinate the completion of accounting projects as directed by senior management.• Handle the accounting aspects of any system conversion projects.• Ensure compliance with all Generally Accepted Accounting Standards (GASB) and Generally Accepted Accounting Principles (GAAP) requirements. If you are interested in the role, apply online and call our office at 210-696-8300.

Business Systems Analyst We are on the hunt for a Business Systems Analyst to join our team in the Manufacturing industry, located in San Antonio, Texas, 78222, United States. In this role, you will be tasked with analyzing and improving current processes, managing relationships with various departments, and providing data analytics to support initiatives and projects. Responsibilities: • Analyze and improve existing processes and procedures to align with the business growth and technological needs. • Develop strong relationships and integrate with operational and support departments to meet departmental goals. • Stay updated with emerging business trends related to finance, business systems, and enterprise goals. • Collaborate with all areas of the enterprise to develop and improve existing business systems. • Train, develop and collaborate with internal customers and Finance/IT staff on utilization of newly developed procedures/tools to ensure consistent application and understanding. • Provide data analytics and conceptual skills to support initiatives and projects for all stakeholders. • Develop extensive documentation to support business systems and applications for the enterprise. • Work safely at all times and adhere to all applicable safety policies. • Comply with all company policies, procedures, and standards. • Deliver targeted results within determined time frames and achieve overall customer satisfaction.

Controller We are seeking a Controller for our education institution located in San Antonio, Texas. As a Controller, you will be accountable for various financial management tasks, including the development and maintenance of financial policies, procedures, and controls. This role involves comprehensive financial record keeping and reporting, which requires a keen eye for detail and a strong understanding of regulatory requirements. Responsibilities: • Oversee the enforcement of university financial policies and procedures to ensure compliance with regulatory requirements. • Handle the administration of grants and contracts for research, workshops, institutes, and other special instructional projects. • Generate timely and accurate financial reports reflecting the financial status of the university and its related entities. • Identify and report financial improprieties, coordinating with finance areas to support investigations and report results to stakeholders. • Manage tuition and fee assignments, collections, and reporting in accordance with authorized fee schedules and policies. • Monitor the university's outstanding debt and ensure debt covenants are met. • Oversee cash management to improve financial stability, support growth initiatives, and enhance fiscal health. • Prepare and review regular financial reports, including cash flow projections, budget variance analysis, and financial statements. • Assure timely and accurate filing of tax returns in compliance with regulatory requirements. • Serve as a liaison to ensure related entities operate in accordance with sound business practices and regulations. • Ensure financial activities and reporting are conducted efficiently and accurately. • Oversee the completion of financial audits in compliance with financial reporting requirements. • Ensure procurement services are in compliance with institutional, local, state, and federal regulations. • Mitigate financial risks through compliance, regulatory reporting, and safeguarding of assets. • Prepare and present financial information to various boards as needed. • Manage operational risks and opportunities. • Use financial systems to support the needs of the accounting department. • Provide leadership, support, training, and 'detail oriented' development to managers and staff. • Authorize and approve agreements in the absence of the Vice President for Administrative Services. • Provide support to the Vice President for Administrative services.

Network Engineer We are seeking a Network Engineer to join our team in San Antonio, Texas. In this role, you will be performing tasks related to service delivery of crucial enterprise network environments, ensuring information integrity and availability across all network platforms. Your role will also include implementing end-to-end network solutions tailored to specific business needs. Responsibilities: • Ensure optimal operation of enterprise network environments • Handle Tier 2 problem resolution efficiently • Maintain best practice support across all network platforms • Implement and integrate complex network design initiatives • Manage and maintain customer credit applications • Monitor customer accounts and take necessary actions • Ensure information integrity and availability across all platforms • Apply your skills in Border Gateway Protocol (BGP), Checkpoint, Cisco ASA, and Cisco Routers • Use your proficiency in AB Testing, Backup Technologies, and Computer Hardware • Manage Configuration Management, Datacenter, and Firewall systems effectively.

Office Services Associate <ul><li>*Utilize appropriate logs to track all office services tasks and activities.</li><li>*Verify job tickets are accurately completed before beginning assignments.</li><li>*Carry out office services duties, primarily focused on reprographics, mail, and intake operations, following established protocols.</li><li>*Adhere to procedures to prioritize and execute tasks in the correct sequence.</li><li>*Maintain clear communication with supervisors or clients regarding job progress or deadline issues.</li><li>*Ensure all tasks are completed within contracted deadlines, including the delivery of finished work.</li><li>*Perform basic troubleshooting of equipment issues and escalate when required.</li></ul>

Oracle Database Administrator We are offering an exciting opportunity for an Oracle Database Administrator in Johnson City, Texas. This role involves maintaining database performance, implementing backup and recovery procedures, and ensuring database security within the IT industry. Responsibilities: • Monitor and optimize database performance and resources to ensure efficient service delivery • Carry out database refreshes to support developmental, quality assurance, and training environments • Design and implement systems for optimal service, availability, and security • Manage user accounts to maintain database security and appropriate access roles • Keep track of database licenses and implement upgrades and patches when necessary • Conduct routine database maintenance based on assessments • Act as the primary database resource for various projects and implementations • Assist in the installation and maintenance of database client software as required • Effectively triage database issues to determine if vendor support is needed • Provide after-hours support when necessary • Stay updated with advances in database, storage, and virtualization technology • Maintain the confidentiality of sensitive information.

Administrative Front Desk Coordinator We are offering a short term contract employment opportunity for an Administrative Front Desk Coordinator in Austin, Texas. This role focuses on providing support to our team and our clients within a detail oriented setting. As an Administrative Front Desk Coordinator, you will be the first point of contact for our clients, manage client data, and assist with various administrative tasks. Responsibilities: • Serve as the initial contact for guests, welcoming them and assisting with check-in procedures • Update and manage client information through data entry tasks • Respond to and manage incoming phone calls • Oversee supply inventory and place orders when necessary • Support partners by coordinating and scheduling lunches • Contribute to various projects as needed • Handle incoming and outgoing mail distribution • Foster effective communication with internal staff members • Utilize software such as Microsoft Office, Outlook, and Microsoft Teams for various tasks • Manage calendar and schedule appointments.

Software Developer We are in search of a Software Developer to join our team in San Antonio, TX. The Software Developer will primarily focus on designing, building, and maintaining applications, creating effective and reliable code with an emphasis on performance and reusability. This role will also involve analyzing complex problems and developing appropriate solutions, as well as working with solution or application architects to ensure alignment with business and application standards. Responsibilities: • Design, build, and maintain applications, emphasizing reliable code and performance • Analyze complex problems and develop appropriate solutions • Work with solution or application architects to ensure system and technical architectures are aligned with business and application standards • Review and repair legacy application code • Perform necessary testing to ensure that application logic and functionality executes as expected and provides accurate results • Mentor less experienced developers and guide them in accomplishing application development tasks using design patterns, development best practices, and DevOps • Translate requirements into application features, engaging customers and business analysts for more information and clarification as needed • Create assigned application documentation which may include code, workflow, architecture, environment, database, installation, and troubleshooting diagrams or guides • Respond promptly and professionally to service requests and bug reports • Perform root cause analysis of reported application issues and provide long term solutions.

IT Director We are searching for an IT Director to join our team. This role is based in San Antonio, Texas and involves developing and executing a comprehensive technology strategy in line with our objectives. The position also includes overseeing system administration, providing technical support, and managing IT projects. Responsibilities: • Develop and execute a well-aligned technology strategy that meets our business goals. • Manage and oversee all technology systems, including POS, networking, cybersecurity, and data analytics. • Provide technical support and training to restaurant staff, management, and other stakeholders. • Ensure the security and integrity of all technology systems, including data protection and compliance with industry regulations. • Oversee IT projects, including system upgrades, implementations, and integrations. • Develop and manage the IT budget, ensuring cost-effective solutions that meet business needs. • Manage relationships with technology vendors, including contract negotiations and performance management. • Ensure compliance with industry regulations, including PCI-DSS, HIPAA, and GDPR. • Develop and implement data analytics solutions to support business decision-making. • Lead and manage a team of IT professionals, including recruitment, training, and performance management.

Cost Accountant Our client is searching for an Accountant to join their team in San Antonio. In this role, you will be working within the corporate accounting department, primarily focused on accounting tasks. This role is within the manufacturing industry, and you will be expected to use your extensive knowledge of general financial accounting and cost accounting. Responsibilities:• Conduct general cost and other accounting and other related duties in the accounting department.• Prepare periodic balance sheets, income statements, and profit and loss statements.• Maintain the general ledger and set up new accounts.• Accurately code invoices, reconcile accounts, and close the monthly books.• Reconcile bank accounts regularly, verify deposits, and address inquiries from banks.• Manage accounts receivable collections and reconcile customer accounts.• Verify payment of invoices associated with accounts payable and ensure payments are charged to the appropriate accounts.• Assist outside auditors by providing necessary account information and documents to perform annual audit.• File required tax forms with federal, state, and local government agencies.• Coordinate with software vendor to maintain accounting software system and recommend updates to enhance the accounting software.• Perform other related duties as assigned.

Assistant Controller Our client is searching for an Assistant Controller. The client offers all employees a quarterly bonus up to 40% of salary! Free lunch, Hotel discounts, restaurant discounts and career growth assistance. On a daily basis, the assistant controller will be responsible for the following duties; • Train and supervise a staff of six, provide recognition, and coaching as needed. • Coordinate all on site accounting functions with the Controller and VP of Finance. Act as liaison for ownership and senior leadership accounting requests. • Assist in attaining financial goals for a high end luxury hotel • Partner with Accounts Receivable to ensure the timely billing of all direct bill accounts with complete backup and accurate invoices. • Ensure all guest disputes and requests for clarification is resolved and/or responded to in a timely manner. • Ensure an effective tracking system for all rebates/adjustments. • Ensure daily balance of the Daily Report. • Ensure Internal Audit requirements and SOP compliance. • Completes all general ledger, bank and balance sheet reconciliations and analysis. • Oversee the processing of invoices and ensure timely payments to vendors. • Implement and maintain internal controls to prevent fraud and errors in the accounts payable process. • Ensures compliance with Federal, State and local City Licenses, Permits and tax requirements. Completes and files timely all hotel tax liabilities. • Supervise the payroll processing to ensure employees are paid accurately and on time. • Ensure compliance with relevant tax laws and regulations related to payroll. • Provide financial insights and support to help departments achieve their financial goals.Ensure a timely month-end closing and reporting. • Produce accurate financial statements. • Assist with corporate reporting, forecasting, and budget preparations. Job Requirements: • Must have 4-5 years of accounting experience preferably in the hospitality industry. • Previous experience as an Accounting Manager, Assistant Controller or an Assistant Director of Finance in a luxury hotel • Must be flexible and able to work weekends occassinallyaionally • Must have intermediate knowledge of Excel, Sage Intact & preferably ProfitSword

Product Manager We are looking for a skilled IT Product Manager to lead the development and management of technology-driven products. The ideal candidate will have a strong background in both IT and product management, with the ability to translate business needs into technical solutions. You will work closely with cross-functional teams, including engineering, design, and marketing, to drive product vision, strategy, and execution. Responsibilities:<ul><li>Define and manage the product roadmap, ensuring alignment with business goals and customer needs.</li><li>Collaborate with technical teams to prioritize and develop product features and enhancements.</li><li>Work closely with stakeholders to gather requirements, create product specifications, and manage timelines.</li><li>Monitor product performance and user feedback to drive continuous improvement.</li><li>Ensure smooth product launches and ongoing product support.</li><li>Lead cross-functional teams to deliver high-quality technology solutions on time and within budget.</li></ul>

Data Analyst Our client is seeking a detail-oriented Data Analyst to join their team in Austin, Texas. The ideal candidate will have a strong background in data analysis, with the ability to interpret complex data sets and provide actionable insights to support business decision-making. You will work closely with cross-functional teams to analyze trends, generate reports, and help drive data-driven strategies. Responsibilities:· Collect, clean, and analyze large datasets to identify trends, patterns, and insights.· Create detailed reports and dashboards to support business decisions.· Collaborate with business stakeholders to understand data requirements and provide actionable insights.· Develop and maintain queries and automated reports.· Ensure data integrity and accuracy across various data sources.· Present findings to both technical and non-technical audiences.

Consolidation Accountant Our client is in search of an Accountant to join their team based in San Antonio. The right candidate will have both auditing and industry accounting experience, preferably in manufacturing. The company offers a high performing environment with a close team and competitive compensation and benefits. Responsibilities:• Ensure accurate and timely processing of accounting transactions and completion of audit compliance reviews and tasks.• Utilize various Accounting Software Systems to maintain and manage financial data.• Handle tasks related to Accounts Payable (AP) and other relevant accounting functions.• Collaborate with other team members to conduct intercompany eliminations and manage intercompany accounts.• Play a pivotal role in audit remediation and annual internal audit processes.• Leverage your knowledge of ERP systems to streamline accounting processes.• Actively participate in budget processes to support financial planning and forecasting.• Ensure strict adherence to JSOX, SOX - Sarbanes-Oxley, and other relevant compliance standards.• Conduct trial balance checks to ensure accounting accuracy.• Manage intercompany transactions and ensure assured compliance assessment.

Data Analyst We are seeking a Data Analyst to join our team in Live Oak, Texas. The role revolves around processing and interpreting data to aid in decision-making processes. As a Data Analyst, you will be responsible for creating interactive visualizations, developing data models, and researching and implementing analytical data strategies. This role is vital in improving efficiency and productivity within our organization. Responsibilities: • Develop and refine ad hoc report requests from various organizational departments. • Support business analyst in automating workflows and creating reports. • Utilize data mining, analysis and interpretation skills to create and maintain interactive visualizations. • Participate in the development of data models to enhance business understanding and pattern recognition. • Proactively analyze data to answer key questions from stakeholders or out of self-initiated curiosity. • Identify areas for improvement in efficiency and productivity within the organization. • Gather and document data requirements from business users. • Work effectively with cross-functional teams to meet deadlines in a fast-paced environment. • Research and implement analytical data strategies to drive business performance. • Maintain good rapport with customers by managing their accounts and resolving inquiries.