<p><strong>Job Summary:</strong></p><p>The Collections Specialist will be responsible for managing and maintaining accounts receivable records, ensuring that payments are received in a timely manner, resolving payment discrepancies, and providing excellent customer service to clients. This position requires strong communication skills, persistence, and an analytical mindset to help improve the financial performance of the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Receivable Management:</strong> Monitor accounts to ensure payments are received on time and identify overdue accounts requiring follow-up.</li><li><strong>Collections Activities:</strong> Contact customers via phone, email, and written correspondence to request payment and resolve outstanding balances.</li><li><strong>Payment Discrepancy Resolution:</strong> Investigate and resolve billing issues or disputes to ensure accuracy in payments and customer satisfaction.</li><li><strong>Customer Relationship Management:</strong> Work closely with customers to build relationships, maintain trust, and provide critical information about account statuses.</li><li><strong>Recordkeeping:</strong> Maintain accurate documentation of collection efforts, payment arrangements, chargebacks, and customer correspondence in company systems.</li><li><strong>Reporting:</strong> Prepare and distribute periodic reports to management on the status of outstanding payments and collections activity.</li><li><strong>Account Analysis:</strong> Analyze aged receivables, identify trends and problematic accounts, and escalate risks appropriately to management.</li><li><strong>Collaboration:</strong> Partner with internal teams, including sales and billing, to ensure a seamless process for collections and dispute resolution.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><p>This position typically operates in an office environment with standard business hours. This is an onsite position.</p><p><strong>Why Join Us?</strong></p><ul><li>Competitive compensation and growth opportunities within the organization.</li><li>Collaborative, supportive work culture focused on professional development.</li><li>The chance to help shape positive customer relationships while contributing to the company’s financial success.</li></ul><p>If you are interested in this position, we encourage you to apply online or call our offices at 210-696-8300!</p>
We are looking for an experienced Bookkeeper to join our team in Austin, Texas. The ideal candidate will be responsible for managing financial transactions, maintaining accurate records, and ensuring the smooth operation of day-to-day accounting tasks. This role is an excellent opportunity for a detail-oriented individual with a strong background in bookkeeping and financial management.<br><br>Responsibilities:<br>• Record and classify financial transactions accurately within accounting software.<br>• Perform regular reconciliations of bank and credit card statements to ensure accuracy.<br>• Manage accounts payable and accounts receivable processes efficiently.<br>• Prepare and distribute invoices, receipts, and payments in a timely manner.<br>• Maintain comprehensive and organized financial records and documentation.<br>• Assist in preparing payroll and ensuring compliance with tax filing requirements.<br>• Generate financial reports and provide support for budgeting and forecasting.<br>• Collaborate with management to ensure financial practices align with organizational goals.
We are looking for an experienced Payroll Specialist to join our team in Austin, Texas. In this Contract-to-permanent position, you will play a critical role in managing payroll operations for a growing workforce while ensuring compliance with government regulations and union agreements. This is an excellent opportunity to contribute to a dynamic environment where accuracy and efficiency are valued.<br><br>Responsibilities:<br>• Process full-cycle payroll for weekly and bi-monthly schedules, ensuring timely and accurate payment to employees.<br>• Manage multi-state payroll operations, adhering to varying state regulations and requirements.<br>• Handle payroll for over 500 employees, maintaining compliance with union dues, health and welfare benefits, and collective bargaining agreements.<br>• Oversee payroll functions related to government and federal contracts, including Service Contract Act and prevailing wage requirements.<br>• Utilize ADP Workforce Now to efficiently manage payroll tasks and employee data.<br>• Ensure compliance with payroll regulations, including union and non-union agreements.<br>• Collaborate with internal teams to address payroll discrepancies and resolve employee inquiries.<br>• Support payroll processes for a growing workforce, currently at 170 employees, with potential for further expansion.<br>• Maintain accurate payroll records and generate reports as needed for audits and internal reviews.<br>• Assist with implementation and optimization of payroll-related systems and tools, such as NetSuite.
