<p>Position Summary: We are seeking an experienced Systems Engineer with 5+ years of hands-on expertise supporting and managing Windows and Linux servers, VMware environments, Citrix technologies, and Microsoft Exchange. This role requires a strong technical background, the ability to work independently or as part of a team, excellent troubleshooting skills, and a commitment to delivering reliable IT infrastructure solutions.</p><p>Key Responsibilities:</p><ul><li>Design, deploy, maintain, and support Windows and Linux server environments.</li><li>Manage and administer VMware infrastructure, including provisioning, monitoring, and upgrading virtual environments.</li><li>Implement, configure, and support Citrix technologies such as Citrix Virtual Apps and Desktops (XenApp/XenDesktop), Citrix ADC (NetScaler), and related solutions.</li><li>Oversee Microsoft Exchange environments, handling installation, migration, patching, and troubleshooting.</li><li>Monitor system performance and ensure compliance with organizational security policies.</li><li>Troubleshoot and resolve hardware, software, and network issues quickly and effectively.</li><li>Collaborate with cross-functional teams on infrastructure projects and deployments.</li><li>Maintain accurate system documentation and proactively recommend improvements or enhancements.</li><li>Participate in on-call rotation and provide escalation support as needed.</li><li><br></li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive technical assistance to employees in Salt Lake City, Utah. This position focuses on resolving day-to-day desktop, software, printer, and connectivity issues while ensuring staff can work efficiently with minimal interruption. The ideal candidate combines hands-on troubleshooting ability with clear communication, strong customer support instincts, and a practical approach to documenting solutions and maintaining reliable systems.<br><br>Responsibilities:<br>• Provide direct technical support to internal users by diagnosing and resolving issues involving desktops, virtual machines, printers, and network connectivity.<br>• Set up, configure, and maintain Windows-based workstations and required business software to support daily operations.<br>• Prepare new and replacement computers through imaging, deployment, and installation processes to ensure users are ready to work quickly.<br>• Investigate and remediate security threats such as viruses and malware while following established support and protection practices.<br>• Create, revise, and maintain support documentation so procedures remain accurate, accessible, and current.<br>• Manage service requests and incidents efficiently, using ticketing workflows to track progress and deliver timely updates to users.<br>• Participate in after-hours support coverage, including on-call schedules, weekend support, and holiday assistance based on operational needs.<br>• Travel occasionally to provide hands-on technical assistance, equipment support, or issue resolution at other locations.<br>• Support account-related tasks in Active Directory, including user onboarding and access-related assistance as needed.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Draper, Utah. In this long-term contract position, you will play a vital role in providing technical assistance and support to both local and remote employees. This role requires strong troubleshooting abilities and the capacity to handle a diverse range of IT responsibilities effectively.<br><br>Responsibilities:<br>• Manage user accounts and permissions using Active Directory and Okta throughout their lifecycle.<br>• Provide timely and effective technical support for help desk issues, ensuring minimal disruption to users.<br>• Configure and deploy corporate workstations for new hires and existing staff upgrades.<br>• Assist employees with resolving hardware, software, and networking concerns, both locally and remotely.<br>• Maintain and troubleshoot office meeting room technologies, including audiovisual equipment.<br>• Collaborate with cross-functional teams to execute IT projects, system upgrades, and process enhancements.<br>• Utilize tools such as Microsoft Intune or Desktop Central to manage Windows environments efficiently.<br>• Work with a variety of SaaS platforms, including Google Suite, Jira, Confluence, Okta, and Zapier.<br>• Contribute to automation initiatives to streamline IT operations and improve system efficiency.
<p>Robert Half Management Resources is looking for an experienced Financial Systems Implementation Manager to oversee the deployment of SAP S/4HANA for a client in Salt Lake City, Utah. This role requires a strong background in financial reporting structures and system implementation, with the ability to work collaboratively across Finance and IT teams to ensure alignment and success. As this is a long-term contract position, the ideal candidate will demonstrate commitment to delivering high-quality results and strategic input throughout the project lifecycle.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Map general ledger accounts across multiple entities and jurisdictions, ensuring compliance with financial reporting standards and best practices.</p><p>• Design and implement cost center and profit center hierarchies, including statistical key figures to support operational requirements.</p><p>• Collaborate with finance leadership to define reporting requirements and validate outputs for accuracy within SAP S/4HANA.</p><p>• Coordinate globally across finance and IT teams, facilitating workshops to gather requirements and resolve issues during design, testing, and deployment phases.</p><p>• Lead efforts to harmonize financial processes and reporting structures across international teams.</p><p>• Support user acceptance testing (UAT) by developing scripts and validating finance module functionalities.</p><p>• Oversee finance data cleansing and migration activities to ensure accuracy and integrity during system transitions.</p><p>• Develop training materials and lead knowledge transfer sessions for finance personnel.</p><p>• Maintain comprehensive documentation of financial structures and processes to support compliance and audit requirements.</p><p>• Provide strategic input to enhance global financial processes and reporting capabilities.</p>