<p>Job Summary</p><p>Permanent Hire Opportunity</p><p>This position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.</p><ul><li><strong>Sales Partner Management</strong>: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking a highly organized, proactive <strong>Executive Assistant</strong> to support C-suite executives and senior leadership in a fast-paced environment. You will serve as the right hand to busy executives, managing complex schedules, coordinating domestic and international travel, processing expense reports, and ensuring seamless day-to-day operations.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Advanced Calendaring & Scheduling:</strong> Proactively manage multiple executive calendars with precision, resolving conflicts, prioritizing commitments, and anticipating needs across time zones.</li><li><strong>Travel Planning & Logistics:</strong> Arrange end-to-end domestic and international travel, including flights, ground transportation, accommodations, visas, and detailed itineraries.</li><li><strong>Expense Reporting:</strong> Prepare, submit, and track expense reports using Concur, Expensify, or similar platforms; ensure compliance with company policies.</li><li><strong>Meeting Coordination:</strong> Schedule and coordinate internal/external meetings, prepare agendas, take minutes, and manage follow-up action items.</li><li><strong>Communication Management:</strong> Draft, edit, and send professional correspondence; screen and prioritize emails and calls.</li><li><strong>Project Support:</strong> Assist with special projects, presentations, event planning, and ad-hoc administrative tasks as needed.</li><li><strong>Confidentiality & Discretion:</strong> Handle sensitive information with the highest level of integrity.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Supply Chain Analyst to join our team on a hybrid schedule in Vallejo, California. In this Contract to permanent position, you will play a key role in inventory planning, procurement, and forecasting to ensure seamless operations and optimal stock levels. This is an excellent opportunity to contribute to a growing company within the wholesale distribution industry while working collaboratively across departments. </p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain inventory forecasts and procurement plans to meet stock targets and enhance customer satisfaction.</p><p>• Update forecasting tools with accurate parameters, including lead times, service levels, and inventory targets.</p><p>• Analyze historical data to recommend adjustments to inventory levels and reorder points based on supplier-specific factors.</p><p>• Partner with Brand Management to align inventory strategies with sales incentives, market trends, and brand objectives.</p><p>• Coordinate with Logistics and Operations teams to optimize inventory movement and reduce costs.</p><p>• Provide data insights to support the development and execution of brand strategies.</p><p>• Execute special projects and assignments as needed to support supply chain objectives.</p>
<p>Robert Half's client is seeking a contract-to-permanent Senior Administrative Assistant in Walnut Creek, CA . This role is supporting our client in the insurance industry, and is fully onsite.</p><p><br></p><p>This role will support all administrative aspects of the Client Service Team, and jointly support the Account Engineers Team, Operations Manager, and Office Administration Team.</p><p><br></p><p>Senior Administrative Assistant duties include:</p><p>• Manage incoming and outgoing correspondence with external clients, brokers, and internal stakeholders.</p><p>• Handle a variety of administrative tasks in alignment with company policies and executive preferences, including but not limited to:</p><p>o Complex calendar management</p><p>o Event planning - all logistics from start to finish</p><p>o Expense reports</p><p>o Maintain files and records</p><p>o Purchasing supplies</p><p>o Tracking invoices and budgets</p><p>o Tracking Client Service Team processes</p><p>o Travel itineraries</p><p>• Organize and coordinate in-person and remote meetings for the management team, Client Service Team, and office-wide events as needed.</p><p>• Plans and manages all Client Service events, including but not limited to meetings, trainings, and internal and external client events and social functions.</p><p>• Reserve meeting location(s), coordinate logistics such as technological needs, travel arrangements, catering, reservations, etc.</p><p>• Prepare weekly, monthly, and quarterly reports for management, Client Service Team and Account Engineers.</p><p>• Maintain electronic filing systems, contact databases, various tracking worksheets, etc.</p><p>• Foster a collaborative and responsive work environment with management and team members.</p><p>• Assist and back up the executive assistant and other administrative assistants, when needed.</p><p>• Perform any additional duties requested by management.</p><p><br></p><p>Skills:</p><p>• Advanced proficiency of all Microsoft Suite (Outlook, Word, Excel, PowerPoint) and ability to learn new systems and software used for administrative support.</p><p>• Meticulous attention to detail, highly organized, and strong problem-solving skills.</p><p>• Strategic planning abilities with strong calendar and deadline management.</p><p>• Ability to manage multiple priorities, adapt quickly to changing needs and approach every task with a steady, can-do attitude.</p><p>• Excellent written and verbal communication skills.</p><p>• Proven experience in event planning from concept to completion.</p><p>• Strong interpersonal skills with the ability to build professional internal and external relationships.</p><p>• Leadership capabilities to support and guide other administrative staff.</p><p>• Trusted to handle confidential information with integrity and discretion.</p><p>• Creative skills in designing visual materials and promotional content using diverse tools.</p><p><br></p><p>If you are interested in this Sr. Administrative Assistant position, submit your resume today.</p>
