<p>Job Summary</p><p>Permanent Hire Opportunity</p><p>This position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.</p><ul><li><strong>Sales Partner Management</strong>: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
<p>Robert Half's client in Concord, CA is in need of a PART-TIME contract-to-hire Office Manager. The anticipated commitment is 24 hours per week.</p><p><br></p><p><strong>Office Manager - Key Responsibilities:</strong></p><ul><li>Manage and update accounting records (e.g., Quicken), process payments for company bills, credit cards, property taxes, and conduct bank statement reconciliations</li><li>Handle vendor purchases (e.g., Amazon), supply ordering, and maintain kitchen/office inventory and basic upkeep</li><li>Prepare and type business correspondence; sort, distribute, and process incoming mail and deliveries</li><li>Support HR administration, including onboarding/offboarding, employee handbook updates, benefits enrollment, compliance reminders, and maintenance of training records</li><li>Assist with quarterly and annual reporting; submit documents to external accountants as needed</li><li>Organize company events, meetings, and coordinate facility needs (e.g., holiday parties, safety meetings)</li><li>Maintain organized files for leases, contracts, administrative calendars, and compliance documentation</li><li>Coordinate implementation of new office systems (IT, phone, postage) as needed</li><li>Track employee vacation requests and professional license renewals</li></ul><p><strong>Skills & Requirements:</strong></p><ul><li>Exceptional attention to detail and accuracy in record management</li><li>Strong organizational, multitasking, and prioritization abilities</li><li>Proficiency with office and accounting software (e.g., MS Office, Quicken)</li><li>Excellent written and verbal communication skills</li><li>Previous experience in office management or HR administration preferred</li></ul><p>If you are interested in this Office Manager role, please apply today for immediate consideration!</p>
We are looking for an experienced Accounting Manager to oversee financial operations and reporting for our organization in Rutherford, California. This role requires someone with a strong attention to detail who can lead accounting processes while providing strategic insights to support business decisions. The ideal candidate will bring proven leadership skills and a strong background in financial management.<br><br>Responsibilities:<br>• Oversee and ensure timely completion of monthly and quarterly financial close processes.<br>• Manage the preparation of financial statements, including balance sheets, income statements, and departmental expense summaries.<br>• Provide leadership and guidance to accounting staff, fostering their development and ensuring high-quality execution of tasks.<br>• Review and approve journal entries, account reconciliations, and general ledger postings for accuracy and consistency.<br>• Analyze inventory costing for discrepancies and report notable trends or variances to management.<br>• Collaborate on the development of annual budgets, including farming activity budgets, and provide detailed analysis.<br>• Assist with tax-related tasks, including income analysis, shareholder distributions, and coordination for tax returns.<br>• Support external audits and ensure accurate data for annual tax filings.<br>• Partner with the Controller and other business leaders to deliver timely financial data and analysis for informed decision-making.<br>• Monitor accounts payable and accounts receivable processes to ensure proper coding and documentation approvals.
<p>We are looking for an experienced Purchasing Manager to oversee procurement activities and ensure the efficient sourcing of materials and supplies. This role requires 5+ years' experience in purchasing with strong strategic planning, supplier management, and a commitment to optimizing costs while maintaining high-quality standards. Join our team in Woodland, California, to play a pivotal role in driving purchasing excellence.</p><p><br></p><p>For immediate consideration, please contact Shantel Poole via LinkedIn or call 916-649-0832.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement purchasing strategies that align with organizational goals and budget requirements.</p><p>• Evaluate and select suppliers based on quality, reliability, and cost-effectiveness.</p><p>• Negotiate contracts and agreements to secure favorable terms with vendors.</p><p>• Monitor inventory levels to ensure timely procurement and avoid supply chain disruptions.</p><p>• Analyze purchasing data to identify trends and opportunities for cost savings.</p><p>• Collaborate with internal departments to meet their material and supply needs.</p><p>• Ensure compliance with relevant regulations and company policies in all procurement activities.</p><p>• Maintain accurate records of purchases, contracts, and supplier evaluations.</p><p>• Address and resolve any issues related to supplier performance or delivery delays.</p><p>• Continuously assess and improve purchasing processes to enhance efficiency.</p>
<p>We are looking for a Store Manager to join our team in Fairfield, California. This is a contract-to-permanent position within the wholesale distribution industry. The ideal candidate will oversee customer service operations, ensuring excellent service delivery and maintaining high standards of customer satisfaction. This role requires strong leadership and organizational skills to effectively manage teams, address customer needs, and contribute to the company’s success.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage customer service teams to ensure consistent, high-quality customer interactions.</p><p>• Develop and implement strategies to improve customer satisfaction and resolve complaints effectively.</p><p>• Manage scheduling and staffing decisions to ensure adequate coverage and optimal service levels.</p><p>• Conduct regular training sessions to enhance team performance and ensure compliance with company policies.</p><p>• Oversee inventory management and ensure accurate tracking and replenishment of products.</p><p>• Monitor compliance with safety and security protocols, addressing any discrepancies promptly.</p><p>• Conduct market research to identify opportunities for improving customer service and understand competitor practices.</p><p>• Collaborate with loss prevention teams to safeguard company assets and reduce risks.</p><p>• Supervise merchandising efforts to maximize sales and ensure displays meet company standards.</p><p>• Address operational challenges by stepping into various roles as needed during peak times or staffing shortages.</p>
