We are looking for a dedicated Medical Customer Service Representative to join our team in Carmichael, California. In this role, you will provide exceptional support to patients and healthcare providers, ensuring smooth operations within a medical office setting. This is a long-term contract position, offering a consistent schedule and the opportunity to make a meaningful impact on patient care.<br><br>Responsibilities:<br>• Serve as the primary point of contact for patients, addressing inquiries and providing accurate information about medical services.<br>• Schedule patient appointments efficiently while ensuring proper documentation and compliance with clinic procedures.<br>• Verify medical insurance details and assist patients with billing inquiries to ensure transparency and satisfaction.<br>• Utilize electronic practice management systems to maintain accurate patient records and streamline office operations.<br>• Handle inbound calls professionally, offering assistance and resolving concerns in a timely manner.<br>• Support the medical team by managing administrative tasks and coordinating patient interactions.<br>• Conduct reminder calls for upcoming appointments, ensuring patients are informed and prepared.<br>• Facilitate patient check-in and check-out processes, maintaining a welcoming and organized environment.<br>• Collaborate with healthcare professionals to optimize clinic workflow and enhance patient experiences.<br>• Operate standard office equipment and software to complete daily administrative responsibilities effectively.
We are looking for a dedicated Medical Customer Service Representative to join our team in Carmichael, California. In this role, you will provide exceptional support to patients and medical staff, ensuring smooth operations and high-quality service. This is a long-term contract position offering an excellent opportunity to develop your skills in a collaborative healthcare environment.<br><br>Responsibilities:<br>• Handle incoming calls from patients and provide information regarding appointments, billing, and general inquiries.<br>• Manage patient scheduling, ensuring accurate and timely coordination of appointments.<br>• Verify medical insurance details and assist patients with understanding their coverage.<br>• Maintain and update patient records using electronic practice management systems.<br>• Conduct reminder calls to confirm appointments and reduce no-show rates.<br>• Collaborate with medical staff to support clinic operations and enhance physician efficiency.<br>• Utilize medical terminology to communicate effectively with patients and healthcare professionals.<br>• Operate office equipment and software to streamline administrative tasks.<br>• Deliver excellent customer service to foster positive patient relationships and uphold the clinic's reputation.
<p>We are looking for an experienced Billing Supervisor/Manager to join our team in Sacramento, California. This contract to hire position involves overseeing billing and collections operations, ensuring efficiency and accuracy in processes, and managing staff performance. The ideal candidate will have a strong background in medical billing and collections, as well as leadership experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee all billing and collections activities across departments to ensure timely and accurate processing.</p><p>• Provide support and solutions for billing-related challenges, including denial trends and short-pay issues.</p><p>• Maintain a thorough understanding of team member responsibilities and collaborate with other departments to address billing-related concerns.</p><p>• Coordinate backup support for billing and collections staff during absences or high workload periods.</p><p>• Ensure billing software is updated with current reimbursement rates, billing codes, and regulatory requirements.</p><p>• Facilitate onboarding for new staff by setting up access to insurance and billing systems.</p><p>• Conduct performance evaluations for billing and collections team members, offering constructive feedback and development plans.</p><p>• Monitor adherence to standard operating procedures and recommend updates for improved accuracy and efficiency.</p><p>• Review and approve staff timecards on a weekly basis.</p><p>• Prepare and deliver required management and external billing reports, including hospice aggregate caps and cost report data.</p>
<p>We are seeking an experienced Senior Executive Assistant to provide high-level administrative support to the President within a dynamic and collaborative healthcare environment. This contract-to-permanent position requires exceptional organizational skills, discretion, and the ability to manage multiple priorities while maintaining a high standard of conduct. The role involves coordinating complex schedules, preparing business documents, and facilitating communication with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Organize and manage complex calendars, ensuring seamless scheduling for the President and senior executives.</p><p>• Coordinate and arrange detailed travel plans, including booking flights, accommodations, and transportation.</p><p>• Prepare, audit, and submit expense reports with accuracy and attention to detail.</p><p>• Draft, revise, and edit business documents, presentations, and correspondence on behalf of executive leadership.</p><p>• Serve as a detail-oriented liaison between the President and internal teams, external partners, and stakeholders.</p><p>• Collaborate with other executive support staff to streamline administrative tasks and ensure efficiency.</p><p>• Facilitate executive meetings by preparing agendas, coordinating logistics, and documenting key outcomes.</p><p>• Maintain and update files and records using tools such as SharePoint and Dynamics 365.</p><p>• Manage sensitive information with confidentiality and discretion.</p><p>• Assist with special projects and initiatives as directed by executive leadership.</p>
<p>Our client is seeking a dedicated Project Manager to join their team. In this Contract-to-Permanent position, you will oversee the planning, execution, and delivery of various programs and client projects aligned with organizational goals. This role requires exceptional organizational skills, proactive problem-solving abilities, and the capacity to manage both strategic initiatives and detailed project tasks.</p><p><br></p><p>This is a 100% remote role with some annual travel to events. Hourly pay range is expected to be $25-$31/hr DOE and location.</p><p><br></p><p>Responsibilities:</p><p>• Create and implement comprehensive project plans, including timelines, budgets, and deliverables</p><p>• Identify and mitigate risks to ensure successful project outcomes</p><p>• Coordinate with staff, consultants, and volunteers to drive project objectives</p><p>• Organize and lead meetings, preparing agendas and documenting follow-ups</p><p>• Manage budgets for assigned programs and ensure financial accountability</p><p>• Develop and deliver reports, proposals, and other project-related documentation</p><p>• Manage several annual events we host both in person and on line</p><p>• Build and maintain effective communication with internal and external stakeholders</p><p>• Occasionally travel to attend meetings and events as required</p><p>• Align project initiatives with organizational strategies and goals</p>
<p>We are looking for a skilled Payroll Administrator to join our team in French Camp, California. In this long-term contract role, you will play a vital part in ensuring the smooth operation of payroll processes within a dynamic healthcare environment. Ideal candidates will bring strong organizational skills and the ability to manage administrative tasks with precision and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll adjustments and schedule changes to ensure timely and accurate payments.</p><p>• Manage payroll-related administrative tasks, including documentation and compliance.</p><p>• Provide support with organizational forms and employee records as needed.</p><p>• Maintain accurate and up-to-date records for employees.</p><p>• Ensure adherence to payroll regulations and company policies.</p><p>• Collaborate with team members to address payroll inquiries and resolve discrepancies.</p><p>• Utilize ADP Workforce Now to process payroll for multi-state employees.</p><p>• Prepare payroll reports and analyze data using Microsoft Excel.</p><p>• Support payroll operations for organizations with 101-500 employees.</p><p>• Assist in improving payroll-related workflows and administrative efficiency.</p><p><br></p><p>For immediate consideration please contact Cortney Reese 209-225-2014 </p>