We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. In this role, you will provide exceptional support to customers by resolving inquiries and concerns with professionalism and efficiency. This is a long-term contract position that requires working on-site five days a week.<br><br>Responsibilities:<br>• Respond to customer inquiries by actively listening and asking detailed questions to address their concerns effectively.<br>• Direct calls to the appropriate department and collaborate with internal teams to resolve customer issues.<br>• Expand knowledge of company processes and transactions to enhance the quality of customer service provided.<br>• Communicate any workflow or service-related issues to leadership promptly to ensure seamless operations.<br>• Adhere to company standards, training guidelines, supervisory instructions, and applicable regulations while performing duties.
We are looking for a dedicated Sales Support specialist to join our team on a long-term contract basis in Galt, California. In this role, you will play a critical part in supporting sales operations, ensuring customer satisfaction, and facilitating seamless communication between stakeholders. This position offers the opportunity to contribute to a dynamic and collaborative work environment.<br><br>Responsibilities:<br>• Provide post-sales support by addressing customer inquiries and resolving issues promptly.<br>• Manage inside sales activities, including responding to client requests and preparing quotes.<br>• Conduct outbound sales efforts to follow up with leads and promote products or services.<br>• Handle inbound sales inquiries, ensuring accurate information is provided to potential customers.<br>• Process and manage order entries with precision to ensure timely and accurate fulfillment.<br>• Collaborate with other departments to streamline sales operations and improve workflow.<br>• Maintain accurate records of sales transactions and customer interactions.<br>• Assist in preparing sales reports and analyzing data to identify trends and opportunities.<br>• Develop and maintain strong relationships with clients to foster loyalty and repeat business.<br>• Support the team in achieving sales targets and meeting organizational goals.
We are looking for an Assistant Customer Operations specialist to join our team in Stockton, California. This contract position involves supporting customer operations and ensuring seamless communication between internal departments and external clients. The role requires an individual who thrives in a fast-paced environment and is committed to delivering exceptional customer service.<br><br>Responsibilities:<br>• Coordinate the end-to-end order management process, from order receipt to invoice generation, ensuring accuracy in pricing, terms, and invoicing.<br>• Build and maintain strong relationships with internal teams, including Sales, Operations, Logistics, and Finance, as well as external customers.<br>• Provide timely and thorough responses to customer inquiries, resolving issues effectively and enhancing customer satisfaction.<br>• Act as a liaison and resource for Sales, Marketing, Quality, and other departments to support customer needs.<br>• Ensure compliance with company policies and procedures, maintaining readiness for audits and reviews.<br>• Manage multiple priorities while adhering to deadlines and maintaining attention to detail.<br>• Utilize Microsoft Office tools to prepare reports, track data, and perform daily tasks with efficiency.<br>• Offer support for international shipping and trade compliance processes, ensuring smooth operations.<br>• Collaborate with teams to resolve connectivity issues and provide solutions to customer concerns.<br>• Continuously improve processes and contribute innovative ideas for enhancing customer operations.
<p><strong>Jennifer Fukumae</strong> is partnering with a boutique RIA in Walnut Creek that is actively seeking a <strong>Client Experience </strong>to serve as the first point of contact for our clients and visitors. This role is critical in creating a professional, welcoming, and organized environment while providing outstanding customer service. The ideal candidate is highly organized, proactive, and possesses excellent communication skills, ensuring both clients and team members receive exceptional support.</p><p> </p><p><strong>Reception & Office Administration</strong></p><ul><li>Greet and welcome clients, visitors, and guests in a professional and friendly manner.</li><li>Answer and direct incoming calls promptly and courteously.</li><li>Manage the office calendar, scheduling and coordinating client and internal appointments.</li><li>Maintain a clean, organized, and professional front office environment.</li><li>Handle incoming/outgoing mail and packages; manage office supply inventory.</li><li>Prepare client refreshments and meeting spaces to create a welcoming atmosphere.</li><li>Support the team with general administrative tasks, including filing, copying, scanning, and data entry.</li></ul><p><strong>Client Service Associate Support</strong></p><ul><li>Assist with client onboarding, coordinating paperwork and preparing welcome materials.</li><li>Update and maintain accurate client records in the CRM system.</li><li>Provide support for account service requests, such as:</li><li>Processing beneficiary updates</li><li>Assisting with wire transfer documentation</li><li>Supporting rollover coordination with custodians</li><li>Prepare client-facing materials, reports, and correspondence for advisor meetings.</li><li>Follow up with clients on pending requests to ensure timely resolution.</li><li>Maintain confidentiality and adhere to compliance requirements in all client interactions.</li></ul>
<p>The Senior HR Generalist will provide specialized HR support in a manufacturing environment, with a primary focus on conducting workplace investigations and managing leave of absence programs. This role involves delivering expert guidance on HR policies, ensuring compliance with employment laws, and supporting employee relations. The position requires a high level of professionalism, confidentiality, and expertise in navigating complex HR issues in a unionized setting.</p><p>Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.</p><p><br></p><p>Key Responsibilities</p><ul><li>Conduct thorough and impartial workplace investigations, addressing employee concerns, policy violations, and workplace conflicts, ensuring timely resolution and compliance with legal and organizational standards.</li><li>Manage leave of absence programs, including FMLA, ADA, and other statutory leaves, ensuring accurate administration, documentation, and employee support.</li><li>Provide consultative HR guidance to managers and employees on employee relations, performance management, and compliance with employment laws.</li><li>Collaborate with management and union representatives to interpret and apply labor relations policies, ensuring alignment with collective bargaining agreements and regulatory requirements.</li><li>Develop and maintain HR processes related to investigations and leaves, creating metrics to track efficiency and compliance, and driving continuous improvement.</li><li>Coach supervisors and employees on navigating workplace issues, including conflict resolution, disciplinary actions, and accommodation requests.</li><li>Support talent management initiatives, including performance reviews, employee development, and career pathing, as needed.</li><li>Partner with HR leadership to align HR practices with organizational goals and manufacturing operations.</li><li>Maintain accurate and confidential records related to investigations, leaves, and employee relations activities.</li><li>Perform additional HR-related duties as assigned.</li></ul>
We are offering an exciting opportunity for an Attorney/Lawyer in the legal industry, based in Stockton, California, 95219, United States. The role involves providing legal advice to individuals and families on a range of estate planning and tax strategies, drafting legal documents, and representing various parties in probate or trust matters in court. <br><br>Responsibilities: <br>• Provide legal advice on estate planning and tax strategies <br>• Draft legal documents such as trusts, wills, advance health care directives, and powers of attorney<br>• Evaluate client competency to make changes to estate planning and take steps to protect clients from undue influence<br>• Advise trustees on trust administration matters and accounting<br>• Prepare petitions, accountings, and other probate court filings<br>• Represent trustees, executors, personal representatives, beneficiaries, creditors, and other interested parties in court<br>• Stay informed on changes in law applicable to estate planning and advise clients accordingly<br>• Research, evaluate, and resolve complex legal matters<br>• Develop and maintain client relationships and generate business <br>• Oversee administrative tasks including timekeeping and invoice approval<br>• Assign and supervise the work of other attorneys and staff. <br><br>Skills: <br>• Estate Planning<br>• Probate<br>• Probate Litigation<br>• Probate & Estate Administration<br>• Probate Law<br>• Tax - Fiduciary - Trust & Estate<br>• Tax - Trust & Estate<br>• Trusts and Estates
