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3 results for Customer Service Representative in Sacramento, CA

Customer Service Representative

Sacramento, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume customer care environment. This long-term contract opportunity is ideal for someone who communicates clearly, handles inquiries effectively, and enjoys helping resolve customer concerns. The role is fully onsite five days a week for the first 3 months and offers the chance to work a hybrid work schedule thereafter. **Spanish fluency is a MUST for this position ** Responsibilities:• Handle inbound customer calls with attentive listening, thoughtful questioning, and a solution-oriented approach to understand and address each concern effectively.• Route inquiries to the correct team members when needed and coordinate with internal departments to help resolve service issues, complaints, or follow-up needs.• Build working knowledge of company processes, services, and common transaction types to provide accurate information and dependable customer assistance.• Keep Customer Care leadership informed of service disruptions, workflow concerns, or recurring issues that could affect customers, vendors, or business operations.• Complete all assigned work in alignment with company expectations, training guidance, supervisory direction, and applicable regulatory requirements.• Support cross-functional teams as needed by sharing information, assisting with service-related matters, and helping maintain smooth daily operations.• Provide attentive assistance to insured individuals, injured workers, vendors, and other customers while maintaining a high standard of responsiveness and care.
2026-09-14T00:00:00Z

Customer Service Representative

Vacaville, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a contract position based in Vacaville, California. In this role, you will support customers throughout the order process, respond to service inquiries effectively, and help ensure a smooth experience from order entry through delivery. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and enjoys working collaboratively to resolve issues and support customer satisfaction. Responsibilities:• Manage customer orders from initial entry through final completion, including the use of customer-specific online portals.• Partner with sales team members to provide account support, share important order updates, and help maintain accurate, timely service for customers.• Respond to customer questions and requests promptly by phone and in writing while delivering courteous, detail-oriented service.• Review and resolve customer concerns related to product quality, specifications, returns, credits, debits, and order discrepancies.• Coordinate with freight carriers to investigate shipment issues such as delays, shortages, damages, and tracking concerns.• Maintain organized records of customer interactions, processed orders, returns, and other service-related requests.• Support customer retention and sales efforts by providing product or service information, solving problems effectively, and involving internal teams when needed.• Build productive working relationships across departments to ensure customer needs are addressed accurately and efficiently.• Follow company policies, procedures, and safety standards while maintaining dependable attendance and consistent work quality.
2026-09-01T00:00:00Z

Customer Service Representative

Pittsburg, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for a Customer Service Representative to join an onsite team in Pittsburg, CA. This Long-term Contract opportunity is well suited for someone who enjoys supporting customers, managing order-related details, and working closely with internal teams to keep daily operations running smoothly. The role calls for strong communication, sound organizational skills, and confidence using office software while learning company-specific systems. Customer Service Representative Responsibilities:• Serve as the primary point of contact for customers by handling questions about product availability, pricing, equipment, and order status through phone and email.• Enter new orders accurately and relay important job details to yard and operations teams so work can be carried out without delay.• Partner with sales and operations personnel to help coordinate fulfillment timelines and resolve issues that could affect service delivery.• Maintain accurate customer records and keep order information current within internal databases and support systems.• Use Microsoft Outlook, Teams, Excel, and other Office tools to manage communication, track information, and support day-to-day administrative tasks.• Learn the company's dispatching and order management platforms through provided training and apply them effectively in daily work.• Monitor multiple requests at once, prioritize urgent matters, and provide timely follow-up to customers and internal stakeholders.• Support a high-quality customer experience by communicating clearly, professionally, and with attention to detail in every interaction. If you feel like you are a good fit for the Customer Service Representative role, please apply today!
2026-09-15T00:00:00Z