15 results for Customer Service Representative in Sacramento, CA

Customer Service Representative We are offering a contract to hire opportunity for a customer service associate in the service industry, based in Sacramento, California. In this role, you will play a key role in maintaining smooth operations by executing a range of administrative tasks, including managing inbound and outbound calls, data entry, and customer service. Responsibilities:• Answering and directing phone calls to relevant staff• Handling and organizing incoming and outgoing emails• Assisting with customer inquiries and offering prompt solutions• Setting up new customer accounts and maintaining customer records• Dispatching tasks as required• Processing credit card transactions• Generating and dispatching invoices via email• Coordinating and creating daily schedules• Utilizing Microsoft Office Suite for various tasks, including Excel for data entry, Outlook for email correspondence, and Word and PowerPoint for documentation and presentations• Scheduling appointments as necessary.

Customer Service Rep III We are offering a long term contract employment opportunity for a Customer Service Rep III in Sacramento, California. This role involves providing support to customers through service inquiries and problems, and taking appropriate corrective action to initiate repair return or field servicing. You will be working independently under limited supervision in a dynamic and fast-paced environment. Responsibilities • Handle customer inquiries, service problems and initiate corrective action as necessary • Establish and update company guidelines on servicing and repairs • Manage and maintain logs, records, and files on repairs • Escalate complex issues as required for resolution • Communicate with contacts typically on the same project to obtain or provide information • Apply a basic understanding of all aspects of the job and their practical application to complex problems • Use discretion within normal operating procedures to solve problems or improve effectiveness • Work towards achieving day-to-day objectives that consist of non-routine activities and have significant impact on work output.

Customer Care Representative We are offering a long-term temporary opportunity for a Customer Care Representative within the construction industry in Mountain House, California. This role involves managing customer relations, coordinating with construction staff, and overseeing the completion of tasks related to new home developments. Responsibilities: • Supervise the repair tasks performed by subcontractors post handover of the homes to homeowners.• Conduct thorough checks of homes, creating a detailed list of tasks for construction prior to delivering the home to the customer.• Manage the operation of walk-through repairs in coordination with construction staff and contractors, ensuring completion within a stipulated timeframe.• Schedule home inspections with homeowners, evaluate routine warranty claims and ensure all service requests are completed within a given period.• Provide timely and accurate updates to the Customer Care Manager regarding progress and scopes of work.• Maintain a positive relationship with homeowners by providing detail oriented, timely, and services.• Evaluate the performance of subcontractors and the quality of materials used, updating the Customer Service Manager accordingly.• Participate in the emergency on-call rotation service schedule.• Work cooperatively with the Customer Service Manager on special projects as needed.• Attend and participate in department meetings regularly.• Maintain meticulous service request logs and documentation of all work performed. Please call 209.279.5269 for immediate consideration

Senior Client Service Associate *Please contact Michelle Espejo via LinkedIn or email for additional info and immediate consideration. Join a boutique financial firm known for its personalized approach to wealth management. This is a prime opportunity to work alongside experienced advisors, contribute to client success, and advance your expertise in financial planning.Responsibilities: <ul><li>Support client onboarding and manage scheduling, preparation, and follow-ups.</li><li>Maintain accurate CRM records and handle client service requests.</li><li>Assist in financial planning analysis and data management.</li><li>Participate in client meetings and strategy discussions.</li><li>Act as a secondary advisor, leading client reviews and recommending investment updates.</li></ul>*Please contact Michelle Espejo via LinkedIn or email for additional info and immediate consideration.

Front Desk Coordinator We are offering a contract to hire employment opportunity for a Front Desk Coordinator based in Placerville, California, United States. This role is within the industry and requires the coordination of front office tasks, providing high-quality customer service, and offering administrative support when required. Responsibilities: • Manage front office tasks meticulously and efficiently. • Provide exceptional customer service and handle incoming calls and correspondence in a detail-oriented manner. • Maintain a detailed log of phone calls, respond promptly, and forward inquiries to the appropriate team members. • Warmly welcome clients upon arrival and ensure their comfort during their visit. • Schedule appointments carefully and manage attorney calendars effectively. • Ensure meeting rooms are well-organized and prepared for client consultations. • Handle incoming and outgoing mail swiftly and efficiently. • Assist with light administrative duties as needed. • Maintain cleanliness and detail-oriented appearance of common areas. • Use Microsoft Word, Excel, and Outlook proficiently for various tasks.

Front Desk Coordinator Hours: 25+ hours per weekJob Summary: We are seeking a dependable and tech-savvy Receptionist - Front Office professional to serve as the welcoming face of our office, handling phone coverage and administrative tasks while maintaining organizational proficiency. This role requires adaptability, strong communication skills, and the ability to navigate technology effectively.Key Responsibilities:<ul><li>Answer and route phone calls professionally and promptly.</li><li>Utilize Microsoft Office Suite (Outlook, Word, Excel, Teams) for daily operations.</li><li>Combine and edit documents in Adobe Acrobat, including creating and merging PDF files (training available).</li><li>Assist with basic invoicing tasks as needed (willing to train).</li><li>Manage office files, folders, and maintain an organized workspace.</li><li>Greet visitors and provide excellent front office customer service.</li><li>Collaborate with team members for special projects or additional tasks.</li></ul>Skills & Qualifications:<ul><li>Prior Receptionist or Front Office experience preferred but not required.</li><li>Proficiency (or willingness to learn) in Microsoft Office, Teams, and Adobe Acrobat.</li><li>Strong organizational skills with attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to handle multiple tasks and prioritize responsibilities.</li><li>Comfortable with technology and able to learn new systems quickly.</li></ul>Preferred Attributes:<ul><li>Previous experience creating or managing invoices is a plus.</li><li>Ability to combine and work with PDFs.</li><li>Professional and friendly demeanor to create a positive impression on clients and visitors.</li></ul>Why Work With Us: We value adaptability and offer training to ensure success in the role, making it ideal for candidates seeking to expand their administrative and technical skillsets. Join our supportive and collaborative environment where no two days are the same!

Front Desk Coordinator We are looking for a Medical Front Desk Coordinator to join our team in Pleasant Hill, California. As a Front Desk Coordinator, you will be the first point of contact for our company. You will welcome guests and greet people who visit our business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. This role offers a short term contract employment opportunity. Responsibilities:• Serve as the first point of contact for customers.• Answer, screen, and forward incoming phone calls.• Ensure reception area is tidy and presentable.• Provide basic and accurate information in-person and via phone/email.• Receive, sort, and distribute daily mail/deliveries.• Maintain office security by following safety procedures and controlling access via the reception desk.• Order front office supplies and keep an inventory of stock.• Update calendars and schedule meetings.• Arrange travel and accommodations.• Keep updated records of office expenses and costs.• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Patient Account Representative Are you detail-oriented and passionate about healthcare administration? Join our team as a Patient Account Representative! The Patient Account Representative is responsible for ensuring the accurate and timely processing of patient accounts, including billing, collections, and payment applications. If you're looking for an opportunity to gain experience in patient financial services, the Patient Account Representative role may be the perfect fit for you! Responsibilities:<ul><li>Follow up on unpaid accounts in patient accounting systems through payer websites and phone calls.</li><li>Review claim denials, research underpayments, and perform appeals with payers.</li><li>Process bad debt transfers, adjustments, and contractual write-offs as needed.</li><li>Edit and submit electronic and hardcopy claims to government, managed care, and commercial payers.</li><li>Review and resolve electronic claim rejections and payer denials.</li><li>Post payments and adjustments in EPIC and process refunds.</li><li>Enter charges, resolve worklist issues, and complete charge corrections.</li><li>Maintain professional communication with patients, payers, physicians, and staff regarding billing inquiries.</li><li>Meet weekly productivity goals and follow priorities set by the team manager.</li><li>Assist with patient advocacy efforts, including processing charity applications and handling billing complaints.</li></ul>

Medical Claims Representative We are on the lookout for a dedicated Medical Claims Representative based in Rancho Cordova, California. As a Medical Claims Representative, your primary role will be to review and process claims from out-of-group providers, ensuring compliance with company policies, health plan contracts, and other relevant regulations. This opportunity offers a long-term contract employment in the healthcare industry. Responsibilities: • Review and process claims from Out of Group providers, adhering to written criteria, policies, and procedures. • Determine the appropriateness of claims for payment, considering factors such as eligibility, benefits, authorizations, coding, and contracted payment terms. • Stay up-to-date with changes in contracts annually and apply the correct terms to the claims. • If a claim is not appropriate for payment, ensure that the denial is correctly executed in the system for the letter to print accurately. • Consistently meet internal, external, and governmental timeliness standards. • Maintain the discretion to pay or deny medical services using the department's policy guidelines. • Handle sensitive and confidential information with discretion and professionalism. • Refer claims and documentation that do not meet our department policy guidelines to the UM department as needed. • Maintain communication with Eligibility, Member Services, UM, providers, the Health Plans, and any applicable staff as required. • Ensure the achievement of production and quality standards. • Work independently on assigned tasks and activities, based on established policies and procedures.

Collections Specialist We are looking for a motivated and results-driven Collections Specialist to join our client in Walnut Creek, CA. The ideal candidate will possess strong communication and negotiation skills, with a background in consumer collections. This role focuses on managing and collecting outstanding consumer accounts to ensure timely payments and maintain positive customer relationships. Key Responsibilities: Manage Accounts: Monitor and manage a portfolio of overdue consumer accounts.Customer Communication: Contact customers via phone, email, and mail to discuss overdue payments and negotiate payment plans.Payment Processing: Accurately process incoming payments and update customer accounts.Record Maintenance: Keep detailed records of all communications and transactions with customers.Compliance: Ensure all collection activities comply with relevant laws, regulations, and company policies. Issue Resolution: Address and resolve customer inquiries and disputes in a detail oriented manner.Reporting: Prepare regular reports on collection activities and account status.

Legal Assistant/Jr. Paralegal Are you a detail-oriented and passionate legal assistant or junior paralegal looking to make an impact in the public sector? We are supporting a well-known entity in Sacramento that represents first responders, and they are seeking a legal professional to join their team on a contract basis. This is a fantastic opportunity to gain valuable experience in the public sector, working on meaningful cases. Labor union experience is ideal, but candidates with employment law backgrounds are highly encouraged to apply! If you’re ready to enhance your career by supporting the heroic first responders in our community, this role is perfect for you. Key Responsibilities:As a Legal Assistant / Junior Paralegal in this role, you will:<ul><li>Assist attorneys with public safety officer benefits (PSOB) filings.</li><li>Prepare, edit, and file legal documents, ensuring compliance with relevant procedures and timelines.</li><li>Support case management, including organizing case files, drafting correspondence, and maintaining legal calendaring systems.</li><li>Conduct focused legal research related to labor, employment, and union law issues.</li><li>Communicate with clients, representing firefighters, as well as other entities, with professionalism and confidentiality.</li><li>Perform additional administrative and paralegal support tasks as needed.</li></ul>

Controller We are seeking a Controller to oversee financial operations, ensure compliance, and drive financial strategy for a stunning and growing resort. This is an exciting opportunity for a strong leader to optimize financial operations, manage reporting, cash flow, banking relationships, audits, and lead a talented accounting team.For more information, call Robyn directly at 707-387-0299. Key Responsibilities:Financial Operations & Reporting<ul><li>Maintain and update the chart of accounts for accurate financial classification.</li><li>Prepare and analyze financial statements (monthly, quarterly, annual).</li><li>Generate financial reports by department to support decision-making.</li><li>Oversee general ledger accuracy, journal entries, and account reconciliations.</li></ul>Accounting & Internal Controls<ul><li>Conduct internal audits to monitor workflows, costing, and pricing.</li><li>Implement cash management best practices and financial policies.</li><li>Ensure compliance with tax regulations, budgeting standards, and forecasting.</li></ul>Banking & Compliance<ul><li>Manage banking relationships and optimize financial services.</li><li>Lead worker’s compensation audits, insurance renewals, and risk management.</li><li>Maintain compliance with business registrations and tax liabilities.</li></ul>Leadership & Team Management<ul><li>Supervise and provide leadership to:</li><li>AP representatives, staff accountants, accounting clerks</li><li>Receiving agents, hotel & retail purchasing employees</li><li>Foster a collaborative, solution-oriented work environment.</li></ul>

CFO Jackie Meza is on the lookout for a Chief Financial Officer (CFO) to join a dynamic team in the Stockton area. The CFO will play an essential role in managing and executing our financial operations, with a particular focus on accounting support. This role offers an exciting opportunity to be part of our team, where you will be involved in various financial tasks, from handling the day-to-day accounting activities to strategic financial planning. Contact Jackie Meza today at 209.227.6563. Responsibilities:• Execute day-to-day accounting operations, including general ledger activities, accounts payable and receivable, and payroll• Oversee the preparation of budgets, cash flow forecasts, and financial analyses to aid in business decisions• Ensure compliance with accounting standards and regulations specific to the agricultural industry• Collaborate with internal teams to lead process improvements and optimize operational efficiency• Maintain direct involvement in cost management and inventory evaluation• Conduct financial audits and ensure accurate and timely execution of all accounting functions• Integrate strategic financial initiatives with hands-on execution in a dynamic and fast-paced environment.

Estate Planning Attorney We are offering an exciting opportunity for an Attorney/Lawyer in the legal industry, based in Stockton, California, 95219, United States. The role involves providing legal advice to individuals and families on a range of estate planning and tax strategies, drafting legal documents, and representing various parties in probate or trust matters in court. Responsibilities: • Provide legal advice on estate planning and tax strategies • Draft legal documents such as trusts, wills, advance health care directives, and powers of attorney • Evaluate client competency to make changes to estate planning and take steps to protect clients from undue influence • Advise trustees on trust administration matters and accounting • Prepare petitions, accountings, and other probate court filings • Represent trustees, executors, personal representatives, beneficiaries, creditors, and other interested parties in court • Stay informed on changes in law applicable to estate planning and advise clients accordingly • Research, evaluate, and resolve complex legal matters • Develop and maintain client relationships and generate business • Oversee administrative tasks including timekeeping and invoice approval • Assign and supervise the work of other attorneys and staff. Skills: • Estate Planning • Probate • Probate Litigation • Probate & Estate Administration • Probate Law • Tax - Fiduciary - Trust & Estate • Tax - Trust & Estate • Trusts and Estates

Administrtive/Clerical We are offering a short term contract employment opportunity for a detail-oriented Administrative/Clerical individual in Tracy, California. This position is within the manufacturing industry and entails a wide range of responsibilities, from purchasing to warehouse management, in a fast-paced environment. Responsibilities: • Coordinating the procurement and receiving of manufacturing parts and supplies • Generating, tracking, and closing work orders efficiently • Creating and maintaining repair and inspection reports with utmost accuracy • Managing daily storeroom activities including ordering, expedited receiving, inspecting, cataloging, stocking, issuing, and inventory control • Implementing and following-up on best practices in stores and purchasing to optimize operations • Investigating and analyzing new sources of supply, ensuring compliance with environmental regulations such as chemical purchases • Maintaining good vendor relationships and managing budgets and inventory levels effectively • Handling the computerized storeroom management and comparing inventories to the management system • Overseeing the stocking and issuance of materials or merchandise.