We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will play a vital role in addressing customer inquiries and ensuring exceptional service while collaborating with multiple departments.<br><br>Responsibilities:<br>• Actively listen to customer concerns and ask insightful questions to provide effective solutions.<br>• Direct or escalate calls to the appropriate team members while maintaining close coordination with other departments to resolve issues.<br>• Continuously expand knowledge of company procedures and transactions to enhance customer service capabilities.<br>• Report workflow or service-related issues to customer care leadership to mitigate potential impacts on operations.<br>• Perform tasks in compliance with company standards, training guidelines, supervisory instructions, and applicable regulations.
<p><strong>About the Role</strong></p><p>We are seeking motivated and customer-focused Leasing Specialists to join our dynamic team for contract and contract-to-hire opportunities. As a Leasing Specialist, you will be responsible for marketing and leasing residential properties, ensuring high occupancy rates, and delivering outstanding customer service to prospective and current residents. This role requires strong communication skills, a passion for sales, and the ability to create positive relationships with clients.</p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct tours of properties for prospective residents, highlighting features and amenities.</li><li>Respond to inquiries via phone, email, and in-person, providing detailed information about available units.</li><li>Negotiate lease terms and prepare lease agreements in compliance with local regulations.</li><li>Maintain accurate records of leasing activities, applications, and resident communications.</li><li>Collaborate with property management team to ensure units are move-in ready.</li><li>Market properties through online platforms, social media, and community outreach.</li><li>Stay updated on market trends and competitor offerings to maintain a competitive edge.</li><li>Address resident concerns and provide exceptional customer service to enhance resident satisfaction.</li></ul><p><br></p>
We are looking for a detail-oriented Sales Support specialist to join our team in Sacramento, California. In this Contract position, you will play a key role in assisting sales operations, ensuring smooth order processes, and delivering exceptional post-sale customer support. This is an excellent opportunity for someone passionate about sales and customer service to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide comprehensive post-sales support to ensure client satisfaction and resolve any issues efficiently.<br>• Assist with inbound and outbound sales activities, including responding to inquiries and proactively reaching out to potential customers.<br>• Manage order entry processes, ensuring accuracy and timely submission.<br>• Collaborate with the sales team to streamline operations and enhance customer experiences.<br>• Maintain detailed records of sales activities and customer interactions in the company’s database.<br>• Support inside sales efforts by preparing quotes, proposals, and other sales documentation.<br>• Communicate effectively with internal teams to address customer needs and align sales strategies.<br>• Monitor and track orders to ensure successful delivery and address any concerns promptly.<br>• Stay updated on product offerings and services to provide accurate information to customers.<br>• Contribute to process improvements that enhance efficiency in sales and support operations.
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and results-driven <strong>Collections/Billing Specialist</strong> to assist our client in managing financial transactions and ensuring accurate customer billing and timely collections. The ideal candidate will possess strong communication and problem-solving skills, with a proven ability to manage accounts receivable, resolve billing discrepancies, and maintain positive relationships with clients. This role is essential for ensuring the organization's cash flow and financial stability.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Billing:</strong> Prepare, verify, and send timely and accurate invoices to clients based on agreed-upon terms.</li><li><strong>Collections:</strong> Contact clients to follow up on overdue payments, resolve payment issues, and negotiate payment plans if necessary.</li><li><strong>Accounts Reconciliation:</strong> Investigate and resolve discrepancies in billing and collections; ensure accounts are accurate and up to date.</li><li><strong>Documentation:</strong> Maintain detailed and organized records of billing, collection activities, and transactions.</li><li><strong>Customer Assistance:</strong> Provide excellent customer service by addressing billing inquiries and assisting clients with account resolution.</li><li><strong>Reporting:</strong> Generate aging reports, payment status updates, and collection summaries for management review.</li><li><strong>Compliance:</strong> Ensure billing policies and collection practices adhere to company guidelines, as well as legal and regulatory requirements.</li></ul><p><br></p>
<p><strong>Jennifer Fukumae</strong> with Robert Half is partnering with a boutique, San Francisco-based multi-family office that provides tailored financial solutions to ultra-high-net-worth individuals and families. This firm delivers a comprehensive range of services, including investment advisory, retirement planning, lending strategies, and customized family office support. The team fosters a collaborative and forward-thinking culture, grounded in long-term client relationships. They value professional excellence, continuous learning, and leveraging technology to enhance the client experience.</p><p> </p><p>Responsibilities:</p><ul><li>Act as the primary point of contact for all service-related client needs, ensuring timely and precise execution across a range of requests</li><li>Collaborate with senior leadership to implement client-specific strategies and contribute to firm-wide initiatives</li><li>Build deep relationships by understanding client preferences, anticipating needs, and exceeding expectations</li><li>Guide and support junior team members, including Client Service Associates and Analysts, on shared accounts</li><li>Work closely with clients and their external advisors (tax, legal, estate) to implement complex wealth planning strategies, including philanthropic and tax-advantaged initiatives</li><li>Foster strong relationships with clients’ extended professional teams, such as personal CFOs, executive assistants, and family office staff</li><li>Serve as a mentor and subject matter resource for new team members</li><li>Partner with internal investment professionals to assist in cash deployment and portfolio implementation</li><li>Provide cross-functional support on internal projects and firm priorities as needed</li></ul><p><br></p>
<p>We are looking for an experienced Sr. Administrative Assistant to join the team in Walnut Creek, California. This position is ideal for a detail-oriented individual with exceptional organizational skills and a passion for delivering high-quality administrative and client support. The role involves assisting with client account management, providing administrative support, ensuring compliance with industry regulations, and fostering effective team collaboration.</p><p><br></p><p>Sr. Administrative Assistant Responsibilities:</p><p>1. Account Management:</p><p>• Assist with the onboarding of new clients by preparing necessary custodian paperwork and ensuring all required documents are properly completed.</p><p>• Handle account maintenance tasks, such as updating client contact information and responding to general client inquires.</p><p>2. Administrative Support:</p><p>• Provide administrative support including scheduling, preparing for, and possibly attending prospect/client meetings.</p><p>• Ensure accurate documentation of all prospect/client/vendor interactions and tasks within the firm’s CRM.</p><p>3. Communication:</p><p>• Serve as the client’s primary point of contact for account questions.</p><p>• Proactively reach out to clients to ensure all service needs are met, addressing concerns in a professional and timely manner.</p><p>4. Compliance:</p><p>• Ensure compliance with industry regulations and company policies by following policies and procedures outlined by the MCS and/or Chief Compliance Officer (CCO).</p><p>• Monitor client account activity to detect and resolve compliance issues.</p><p>5. Team Collaboration:</p><p>• Work closely with advisors, other CSAs, and the operations department to ensure seamless client experiences.</p><p>• Participate in team meetings to discuss best practices and solutions for improving client service delivery.</p><p>• Assist with special projects assigned by direct management and the CCO.</p><p><br></p><p>If you are interested in applying to our Sr. Administrative Assistant Position, submit your resume today for consideration!</p>
<p>Robert Half is seeking a proactive and strategic <strong>HR Manager</strong> to lead human resources operations across a dynamic and growing organization. This role is responsible for delivering consultative HR support, implementing policies and programs, and driving initiatives that align with business goals. The HR Manager will lead a team of HR professionals and collaborate closely with site leadership to foster a high-performance, compliant, and inclusive workplace. For more details on this position, please call Lisa Cole at 916-649-0832. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a strategic HR advisor to site leadership, aligning people strategies with business objectives.</li><li>Lead and develop a team of HR professionals supporting multiple locations.</li><li>Oversee employee relations, performance management, and workforce development initiatives.</li><li>Partner with union representatives and management to ensure consistent application of labor relations policies and compliance with wage/hour laws.</li><li>Drive continuous improvement in HR processes and policies through data analysis and benchmarking.</li><li>Facilitate organizational planning, talent management, and succession planning efforts.</li><li>Provide coaching and guidance to employees and leaders on career development, change management, and employee engagement.</li><li>Collaborate with cross-functional teams to implement HR programs that support business transformation and growth.</li><li>Ensure compliance with federal, state, and local employment laws and regulations.</li><li>Support strategic workforce planning and skills development across sites.</li></ul><p><br></p><p><br></p>
<p>Lisa Cole with Robert Half is seeking an experienced and strategic <strong>Controller</strong> to join the leadership team and oversee the financial operations of a multi-entity organization. This position plays a key role in ensuring the accuracy, integrity, and compliance of all accounting functions across seven distinct but related entities. Reporting directly to the Chief Financial Officer (CFO), the Controller leads financial reporting, budgeting, audit coordination, and system improvement efforts. The ideal candidate will bring deep expertise in nonprofit and for-profit accounting, intercompany consolidation, and regulatory compliance, coupled with strong leadership skills and a collaborative mindset. For immediate consideration for this position, please call Lisa Cole at 916-649-0832</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee all accounting functions, including financial reporting, budgeting, audits, and regulatory compliance for multiple entities.</li><li>Manage monthly and annual close processes in accordance with GAAP, ensuring accurate and timely financial statements.</li><li>Lead the budgeting process and provide financial analysis to support executive and board-level decision-making.</li><li>Maintain strong internal controls, streamline systems, and implement best practices for efficiency and compliance.</li><li>Manage intercompany accounting, consolidations, and cash flow across multiple entities.</li><li>Serve as primary liaison for annual audits, tax filings</li><li>Supervise and mentor a team of accounting professionals, fostering professional growth and high performance.</li><li>Collaborate with senior leadership and participate in presentations to the board, finance, and audit committees.</li></ul><p><br></p><p><br></p>
We are offering an exciting opportunity for an Attorney/Lawyer in the legal industry, based in Stockton, California, 95219, United States. The role involves providing legal advice to individuals and families on a range of estate planning and tax strategies, drafting legal documents, and representing various parties in probate or trust matters in court. <br><br>Responsibilities: <br>• Provide legal advice on estate planning and tax strategies <br>• Draft legal documents such as trusts, wills, advance health care directives, and powers of attorney<br>• Evaluate client competency to make changes to estate planning and take steps to protect clients from undue influence<br>• Advise trustees on trust administration matters and accounting<br>• Prepare petitions, accountings, and other probate court filings<br>• Represent trustees, executors, personal representatives, beneficiaries, creditors, and other interested parties in court<br>• Stay informed on changes in law applicable to estate planning and advise clients accordingly<br>• Research, evaluate, and resolve complex legal matters<br>• Develop and maintain client relationships and generate business <br>• Oversee administrative tasks including timekeeping and invoice approval<br>• Assign and supervise the work of other attorneys and staff. <br><br>Skills: <br>• Estate Planning<br>• Probate<br>• Probate Litigation<br>• Probate & Estate Administration<br>• Probate Law<br>• Tax - Fiduciary - Trust & Estate<br>• Tax - Trust & Estate<br>• Trusts and Estates
