We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Tracy, California. In this role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate documentation. This position offers an excellent opportunity to contribute to a collaborative team environment while developing your customer service expertise.<br><br>Responsibilities:<br>• Process and manage customer orders accurately and efficiently using word processing and spreadsheet software.<br>• Monitor order fulfillment to ensure timely deliveries and adherence to customer commitments.<br>• Respond professionally to customer inquiries and requests, providing clear and helpful information.<br>• Prepare detailed reports, correspondence, and documentation under the guidance of supervisors and experienced team members.<br>• Collaborate with team members to ensure seamless account coverage and operational efficiency.<br>• Maintain accurate records of customer orders and interactions to support smooth order processing.<br>• Address delivery-related issues promptly to maintain customer satisfaction.<br>• Assist in team-specific activities to support overall goals and objectives.
We are looking for a dedicated Medical Customer Service Representative to join our team on a long-term contract basis in Roseville, California. In this role, you will play a vital part in supporting patients and medical staff by delivering excellent customer service and ensuring smooth administrative operations. This position offers an opportunity to work in a fast-paced healthcare environment while building relationships and enhancing patient experiences.<br><br>Responsibilities:<br>• Handle incoming calls and inquiries from patients, providing accurate information and assistance about appointments, billing, and other services.<br>• Schedule patient appointments efficiently while adhering to clinic protocols and availability.<br>• Verify medical insurance information to ensure accurate billing and seamless patient care.<br>• Maintain and update patient medical charts and records in the electronic practice management system.<br>• Conduct reminder calls to patients regarding upcoming appointments or necessary follow-ups.<br>• Collaborate with medical staff to address patient concerns and improve clinic workflow.<br>• Utilize medical terminology to effectively communicate with patients and healthcare professionals.<br>• Operate standard office equipment and computer software to complete daily administrative tasks.<br>• Deliver exceptional customer service by addressing patient needs promptly and professionally.<br>• Support the supervisor and other team members in maintaining clinic efficiency and resource management.
We are looking for a dedicated Medical Customer Service Representative to join our team in Carmichael, California. In this role, you will play a vital part in ensuring seamless patient interactions, managing scheduling, and verifying insurance information. This is a long-term contract position, offering a great opportunity to contribute to a supportive healthcare environment.<br><br>Responsibilities:<br>• Handle incoming calls with professionalism, addressing patient inquiries and resolving concerns efficiently.<br>• Manage patient scheduling and appointment reminders to ensure timely visits.<br>• Verify medical insurance information and assist patients with billing-related questions.<br>• Maintain accurate medical charts and records in compliance with organizational standards.<br>• Utilize electronic practice management systems to update and retrieve patient information.<br>• Provide exceptional customer service to patients, physicians, and staff, fostering positive relationships.<br>• Apply basic medical terminology knowledge to communicate effectively in a healthcare setting.<br>• Collaborate with team members and supervisors to optimize clinic workflows.<br>• Operate standard office equipment and software to support daily tasks.<br>• Uphold the clinic’s values and mission by ensuring high-quality service delivery.
<p>Job Summary</p><p>We are seeking a motivated and results-driven Sales Representative to join our team, focusing on business-to-business (B2B) sales. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and achieving sales targets. This role requires excellent communication skills, a proactive approach, and a passion for delivering exceptional customer service. The Sales Representative will work directly with the CEO to align on strategic initiatives and drive business growth.</p><p>Key Responsibilities</p><ul><li>Prospect and qualify potential business clients through cold calling, networking, and lead generation activities.</li><li>Conduct product demonstrations and presentations to showcase the value of our offerings to business clients.</li><li>Develop and maintain long-term relationships with existing clients to ensure repeat business and referrals.</li><li>Negotiate contracts and close sales deals to meet or exceed quarterly and annual sales quotas.</li><li>Collaborate with internal teams, including marketing and customer support, to align on strategies and resolve client issues.</li><li>Track and report on sales performance metrics using CRM software.</li><li>Stay updated on industry trends, competitor activities, and market developments to inform sales strategies.</li><li>Attend trade shows, conferences, and other events to represent the company and generate leads.</li></ul><p><br></p>
<p>Robert Half is seeking a proactive and strategic <strong>HR Manager</strong> to lead human resources operations across a dynamic and growing organization. This role is responsible for delivering consultative HR support, implementing policies and programs, and driving initiatives that align with business goals. The HR Manager will lead a team of HR professionals and collaborate closely with site leadership to foster a high-performance, compliant, and inclusive workplace. For more details on this position, please call Lisa Cole at 916-649-0832. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a strategic HR advisor to site leadership, aligning people strategies with business objectives.</li><li>Lead and develop a team of HR professionals supporting multiple locations.</li><li>Oversee employee relations, performance management, and workforce development initiatives.</li><li>Partner with union representatives and management to ensure consistent application of labor relations policies and compliance with wage/hour laws.</li><li>Drive continuous improvement in HR processes and policies through data analysis and benchmarking.</li><li>Facilitate organizational planning, talent management, and succession planning efforts.</li><li>Provide coaching and guidance to employees and leaders on career development, change management, and employee engagement.</li><li>Collaborate with cross-functional teams to implement HR programs that support business transformation and growth.</li><li>Ensure compliance with federal, state, and local employment laws and regulations.</li><li>Support strategic workforce planning and skills development across sites.</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Billing Lead to join our team in Sacramento, California. This contract to hire position involves overseeing billing and collections operations, ensuring efficiency and accuracy in processes, and managing staff performance. The ideal candidate will have a strong background in medical billing and collections, as well as leadership experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee all billing and collections activities across departments to ensure timely and accurate processing.</p><p>• Provide support and solutions for billing-related challenges, including denial trends and short-pay issues.</p><p>• Maintain a thorough understanding of team member responsibilities and collaborate with other departments to address billing-related concerns.</p><p>• Coordinate backup support for billing and collections staff during absences or high workload periods.</p><p>• Ensure billing software is updated with current reimbursement rates, billing codes, and regulatory requirements.</p><p>• Facilitate onboarding for new staff by setting up access to insurance and billing systems.</p><p>• Conduct performance evaluations for billing and collections team members, offering constructive feedback and development plans.</p><p>• Monitor adherence to standard operating procedures and recommend updates for improved accuracy and efficiency.</p><p>• Review and approve staff timecards on a weekly basis.</p><p>• Prepare and deliver required management and external billing reports, including hospice aggregate caps and cost report data.</p>
<p>Lisa Cole with Robert Half is seeking an experienced and strategic <strong>Controller</strong> to join the leadership team and oversee the financial operations of a multi-entity organization. This position plays a key role in ensuring the accuracy, integrity, and compliance of all accounting functions across seven distinct but related entities. Reporting directly to the Chief Financial Officer (CFO), the Controller leads financial reporting, budgeting, audit coordination, and system improvement efforts. The ideal candidate will bring deep expertise in nonprofit and for-profit accounting, intercompany consolidation, and regulatory compliance, coupled with strong leadership skills and a collaborative mindset. For immediate consideration for this position, please call Lisa Cole at 916-649-0832</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee all accounting functions, including financial reporting, budgeting, audits, and regulatory compliance for multiple entities.</li><li>Manage monthly and annual close processes in accordance with GAAP, ensuring accurate and timely financial statements.</li><li>Lead the budgeting process and provide financial analysis to support executive and board-level decision-making.</li><li>Maintain strong internal controls, streamline systems, and implement best practices for efficiency and compliance.</li><li>Manage intercompany accounting, consolidations, and cash flow across multiple entities.</li><li>Serve as primary liaison for annual audits, tax filings</li><li>Supervise and mentor a team of accounting professionals, fostering professional growth and high performance.</li><li>Collaborate with senior leadership and participate in presentations to the board, finance, and audit committees.</li></ul><p><br></p><p><br></p>
<p>We are in search of a diligent Medical Collections Specialist to join our team in Sacramento, California. In this role, you'll be responsible for managing medical collections and ensuring accurate record-keeping. This opportunity provides a contract to permanent employment option.</p><p><br></p><p>Responsibilities:</p><p>• Ensure accurate and efficient processing of medical collections</p><p>• Uphold comprehensive records relating to patient accounts and collections</p><p>• Proficiently read and understand medical contracts to determine the permitted amount</p><p>• Display a strong comprehension of insurance products such as HMO, PPO, and Medicare Advantage plans</p><p>• Exhibit strong skills in writing appeals and effectively work with insurance companies to resolve denied or underpaid claims</p><p>• Comfortably communicate with patients regarding their balances and explain adjudication outcomes</p><p>• Apply analytical skills to make sound decisions on claim resolutions</p><p>• Exhibit efficiency in managing a fast-paced, high volume work environment, while maintaining quality and meeting production goals</p><p>• Foster a team-oriented environment and excel in achieving set objectives.</p>
