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14 results for Desktop Support Analyst in Rutherford, NJ

Desktop Support Engineer

New York, New York
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for a Desktop Support Engineer to provide dependable technical assistance for end users in an onsite, fast-paced investment banking environment. This long-term contract position is ideal for a hands-on candidate who enjoys solving workstation, account, and device-related issues while delivering responsive support. The role requires strong communication, practical troubleshooting ability, and experience supporting core Microsoft technologies in a user-facing setting. Responsibilities: • Provide day-to-day desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner. • Manage user accounts, security groups, and computer objects within Active Directory to support onboarding, changes, and issue resolution. • Support Office 365 administration tasks, including maintaining user access, license assignments, and group membership updates. • Assist with basic Microsoft Intune activities such as user and device administration, enrollment support, and troubleshooting endpoint issues. • Diagnose and resolve problems across Windows-based systems, including Windows 10 environments, peripherals, and common workplace applications. • Handle service desk tickets efficiently by documenting issues, prioritizing requests, and communicating progress clearly to end users. • Prepare, organize, deploy, and relocate equipment as needed, including connecting devices, managing cables, and setting up workstations. • Work proactively to identify recurring technical issues and help improve support processes through practical problem-solving and follow-through.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

Wilton, Connecticut
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Wilton, Connecticut. This Contract position is ideal for someone who enjoys resolving day-to-day desktop and system issues while delivering responsive service in a detail-oriented investment management environment. The role focuses on supporting Microsoft Windows-based devices, assisting with user access, and ensuring service requests are handled efficiently and accurately. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, and Windows-related issues affecting end users • Investigate and resolve routine hardware, software, and connectivity problems through structured troubleshooting • Manage incoming service desk requests, document actions taken, and maintain accurate ticket updates through resolution • Support user account administration tasks within Active Directory, including access changes and basic account maintenance • Install, configure, and maintain Microsoft Windows 10 systems to meet operational needs • Escalate more complex incidents when necessary and coordinate with other support resources to ensure timely resolution • Provide clear guidance to users on technical issues, system usage, and best practices for everyday support needs
2026-09-21T00:00:00Z

Help Desk/Desktop Support Analyst

Stamford, Connecticut
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support. Responsibilities: • Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment. • Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance. • Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint. • Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring. • Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks. • Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems. • Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation. • Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
2026-08-28T00:00:00Z

Help Desk/Desktop Support Analyst

New York, New York
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced Marketing/PR environment in New York, New York. This is a Contract position focused on preparing and deploying laptops, coordinating directly with employees, and ensuring devices are fully configured, updated, and ready for use. The ideal candidate brings strong desktop support experience, clear communication skills, and the ability to resolve technical issues efficiently while maintaining a high level of customer service. Responsibilities: • Prepare, image, and deploy laptops for end users according to established technical standards. • Coordinate with employees to schedule device setup, delivery, and support appointments in New York, New York. • Perform operating system updates, software installations, patching, and configuration tasks to keep devices current and secure. • Troubleshoot hardware, software, and user access issues and provide timely resolutions for desktop support requests. • Manage and respond to service desk tickets, documenting work performed and updating request status accurately. • Support user account and access-related tasks within Active Directory as needed. • Use Microsoft SCCM and related tools to assist with software deployment, system maintenance, and endpoint support. • Verify that newly deployed devices are functioning properly and meet user and business requirements before handoff.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

New York, New York
remote
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in a contract-to-permanent position. This role supports day-to-day end user technology needs while helping maintain a stable Microsoft-based environment across desktop, server, and cloud platforms. The ideal candidate is comfortable resolving technical issues, managing support requests efficiently, and assisting with core infrastructure troubleshooting in a fast-paced setting. Responsibilities: • Provide front-line technical support for end users by resolving hardware, software, and access-related issues across Windows-based environments. • Manage and prioritize incoming service desk requests, ensuring tickets are documented clearly and addressed within expected timeframes. • Support Microsoft 365 and Office 365 applications, including user setup, troubleshooting, and issue resolution. • Administer user accounts, permissions, and group policies within Active Directory to maintain secure and reliable access. • Assist with troubleshooting server, virtualization, and cloud-related issues across Windows Server, VMware, Hyper-V, and Azure environments. • Investigate basic to intermediate network connectivity problems and coordinate with broader IT teams when escalation is needed. • Diagnose infrastructure-related incidents, identify root causes, and implement practical solutions to restore service quickly. • Prepare workstations and support desktop systems, including Windows 10 configuration, software installation, and ongoing maintenance.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, New York
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach. Responsibilities: • Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting. • Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications. • Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools. • Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed. • Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing. • Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources. • Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.
2026-09-22T00:00:00Z

Application Support Engineer

Woodbridge, New Jersey
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies. Responsibilities: • Deliver second-line technical support for end-user hardware, software, and application issues across the business • Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams • Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment • Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency • Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching • Assist with account, access, and device administration in Active Directory and Azure AD environments • Perform foundational network troubleshooting to identify connectivity issues and support issue resolution • Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation • Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
2026-08-25T00:00:00Z

Desktop Team Supervisor

Ossining, New York
onsite
Permanent / Full Time
70000 - 81900 USD / Yearly
We are looking for an experienced Desktop Team Supervisor to lead daily support operations and provide advanced technical guidance for end users in Ossining, New York. This role combines hands-on troubleshooting with team leadership, ensuring reliable desktop services across office and remote environments. The ideal candidate brings strong experience with Microsoft technologies, endpoint management, and service desk coordination while fostering the growth of support staff. Responsibilities:• Lead the desktop support team by assigning work, guiding technicians through complex issues, and promoting consistent service standards.• Act as the senior escalation resource for unresolved hardware, software, access, and connectivity problems affecting onsite and remote users.• Oversee support for Windows and macOS devices, helping team members strengthen their technical capabilities through coaching and mentorship.• Manage desktop-related initiatives and coordinate tasks within the team’s area of responsibility to ensure timely completion.• Deliver user support for computers, applications, and peripherals across office locations, remote sites, and home-based work settings.• Administer and support core technologies such as Microsoft 365, Intune, Active Directory, Entra ID, Azure, and network access tools including VPN connectivity.• Investigate and resolve endpoint and application issues, including malware concerns, disk-related failures, file recovery needs, and encryption-related problems.• Maintain accurate ticket and incident records, document resolutions clearly, and ensure security-related issues are tracked and addressed appropriately.• Coordinate with infrastructure, security, development, and external technology partners to resolve issues and improve support operations.• Monitor equipment assignment records in the inventory system and provide clear status updates, recurring issue trends, and resolution information to leadership.
2026-09-03T00:00:00Z

Help Desk Manager

New York, New York
onsite
Temporary / Contract
35.625 - 41.25 USD / Hourly
We are looking for a Help Desk Manager to lead day-to-day support operations and deliver dependable IT assistance for users across the organization in New York, New York. This Long-term Contract position is ideal for a hands-on leader who can oversee service delivery, strengthen support processes, and guide technical teams in a fast-paced environment. The role requires strong experience with Microsoft technologies and a practical approach to resolving issues, improving workflows, and maintaining stable end-user services. Responsibilities: • Direct daily help desk activities, ensuring timely resolution of service desk tickets and consistent support for end users. • Supervise deskside support and remote assistance efforts while promoting high service standards across the support team. • Manage and maintain core Microsoft environments, including Windows Server, Microsoft 365, Azure, and SharePoint. • Oversee user account administration, access controls, and directory services within Active Directory. • Create, update, and enforce Group Policy settings to support security, system configuration, and operational consistency. • Use PowerShell scripting to automate repetitive administrative tasks and improve support efficiency. • Monitor ITSM workflows, track ticket trends, and implement process improvements that enhance response and resolution times. • Partner with internal stakeholders to address technical issues, prioritize support needs, and maintain reliable IT operations.
2026-09-21T00:00:00Z

Sales Support Specialist

Summit, New Jersey
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Sales Support Specialist to provide responsive service and administrative support for customers purchasing through online channels and representative showrooms. This position plays an important role in managing orders, resolving service concerns, and helping ensure a smooth experience from purchase through delivery. The ideal candidate brings strong organizational skills, a customer-focused mindset, and the ability to balance multiple priorities in a fast-paced light manufacturing environment. Responsibilities: • Deliver timely, detail-focused assistance to customers by addressing product questions, order updates, and service-related concerns across web sales and showroom channels. • Process sales orders accurately for online and showroom transactions, and monitor each order through fulfillment to support on-time delivery. • Support website sales administration by following established procedures, completing research, and assisting with operational tasks tied to digital order activity. • Coordinate payment collection for incoming inventory orders so shipments can be released without delay. • Arrange and confirm delivery logistics when additional coordination is required to meet customer expectations. • Investigate service issues, returns, and shipping problems, then take appropriate action by preparing documentation, issuing call tags, and guiding cases toward resolution. • Manage freight and parcel claims with carriers and other transportation providers, ensuring proper follow-up and recordkeeping. • Build product knowledge to clearly explain features, benefits, and value to customers and strengthen long-term client relationships. • Maintain accurate records and work within business systems to support sales support and customer service workflows.
2026-09-08T00:00:00Z

Cybersecurity Analyst

Oyster Bay, New York
onsite
Permanent / Full Time
80000 - 105000 USD / Yearly
We are looking for a Cybersecurity Analyst to help protect and strengthen the organization’s technology environment in Oyster Bay, New York. In this role, you will monitor security events, investigate potential threats, and work closely with IT partners to reduce risk across systems and infrastructure. This position also supports secure operations through documentation, system maintenance, and guidance on compliant technology use, including approved AI tools. Responsibilities: • Monitor networks, endpoints, and security tools to detect threats, unusual behavior, vulnerabilities, and unauthorized activity across the environment. • Investigate security events from initial alert through resolution, documenting findings, assessing business impact, and identifying underlying causes. • Evaluate security risks, rank remediation priorities, and collaborate with internal technology teams to implement effective corrective measures. • Review the effectiveness of security controls and confirm that mitigation efforts are completed, tested, and properly validated. • Escalate material cybersecurity, governance, compliance, and risk concerns to leadership with clear analysis to support informed decisions. • Provide guidance on the secure and policy-aligned use of approved artificial intelligence solutions and assist with oversight of related practices. • Assist with infrastructure administration by supporting patching, upgrades, testing, and security improvements, including occasional after-hours maintenance activities. • Maintain current documentation for system settings, security measures, asset inventories, and operational procedures to support audit readiness and continuity. • Offer secondary technical support for escalated user issues and service requests when additional troubleshooting expertise is needed.
2026-09-11T00:00:00Z

Operations Analyst

New Brunswick, New Jersey
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
Benefits:full medical coverage and retirement savings plan Fast-paced, supply chain logistics company requires a Senior-Level Operations Analyst with data modeling and analysis experience, general finance and accounting knowledge, and strong business partnering skills. The Operations Analyst will interact directly with Finance Leadership to recommend, develop, and implement process and resource efficiencies that drive improving all aspects of Company profitability. This includes data collection, analysis, and modelling operational, labor, and financial data to identify trends, risks, and actionable improvement opportunities. Develop KPI reporting, dashboards, spending analysis, and operational performance tools that improve visibility and decision-making cadence. Analyze labor costs by functional area; perform cost rationalization across all areas of operational expenditures. Coordinate with internal teams and external partners to support product selection, supplier qualification, and competitive purchasing decisions. Locate key suppliers, negotiate pricing, contracts, payment terms, and service levels, and ensure materials, products, and services meet required specifications. Conduct market analysis and monitor pricing trends to identify cost-saving opportunities and supply chain risks. The Operations Analyst should have prior 3PL, Distributions, Logistics or Supply Chain experience, advanced excel, power bi+++, Bachelor’s Degree in Finance or Accounting, Business Management, Supply Chain Management or a related field of study. Salary in the 120-130K range plus bonus and full medical coverage and retirement savings plan. For immediate consideration please email resume to Joseph Imbesi
2026-09-22T00:00:00Z

IT Client Services & Help Desk Lead

Montvale, New Jersey
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are seeking a hands-on IT Client Services & Help Desk Lead to lead IT support and deliver an exceptional end-user experience.This role combines hands-on technical support, help desk leadership, MSP management, and service improvement. The Manager will resolve complex issues while overseeing an outsourced Managed Service Provider (MSP). Key Responsibilities Hands-On Technical Support<ul><li>Serve as a senior help desk resource and resolve end-user issues.</li><li>Troubleshoot hardware, software, networking, Microsoft 365, Teams, printing, mobile devices, and business applications.</li><li>Manage tickets through resolution and provide user updates.</li><li>Provide remote, desk-side, and executive support.</li><li>Build, configure, and deploy end-user systems.</li><li>Participate in on-call escalations as needed.</li><li>Document resolutions and maintain knowledge base articles.</li></ul>Help Desk & MSP Management<ul><li>Oversee daily help desk operations and ticket queues.</li><li>Monitor SLAs and ensure timely resolution.</li><li>Determine which issues should be handled internally vs. by the MSP.</li><li>Serve as the escalation point for complex issues.</li><li>Hold the MSP accountable for service quality and resolution times.</li><li>Lead recurring MSP operational reviews.</li><li>Increase the number of tickets efficiently handled by the MSP.</li></ul>Customer Service & Service Improvement<ul><li>Build strong relationships with employees across the organization.</li><li>Deliver excellent customer service and communicate effectively during outages.</li><li>Analyze ticket trends and recurring issues to identify process improvements and automation opportunities.</li><li>Develop support standards and procedures.</li><li>Reduce ticket volume, backlog, and aging while improving first-contact resolution.</li></ul>Documentation & Knowledge Management<ul><li>Develop and maintain SOPs, troubleshooting guides, knowledge base articles, and technical runbooks.</li><li>Document onboarding, offboarding, hardware deployment, software provisioning, account management, and common support procedures.</li><li>Ensure processes are consistently followed by internal IT staff and the MSP.</li><li>Partner with infrastructure, security, and application teams on operational documentation.</li><li>Audit MSP documentation and ensure critical IT knowledge remains within the organization.</li><li>Support business continuity and disaster recovery through operational runbooks.IT Client Services & Help Desk Lead</li></ul>
2026-09-15T00:00:00Z

PC Technician

Manasquan, New Jersey
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a dependable PC Technician to support device operations for an organization in Manasquan, New Jersey. This is an ongoing contract position and is ideal for someone who enjoys hands-on technical work, organized asset tracking, and day-to-day user support in an office-based environment. The role focuses on Chromebook administration, equipment logistics, and basic hardware troubleshooting while helping maintain smooth technology distribution and account management. Responsibilities:• Manage user accounts and routine administrative tasks within the Google Admin environment.• Prepare Chromebooks and related accessories for shipment to employees and process returned equipment accurately.• Maintain current inventory and assignment records for issued devices using spreadsheets and tracking systems.• Inspect incoming hardware to verify condition, update status records, and coordinate redeployment when appropriate.• Provide hands-on support for Chromebook setup, configuration, and basic device troubleshooting.• Assist with minor physical repairs on Chromebooks and peripherals, with training available as needed.• Support general IT help desk activities related to end-user hardware and device readiness.• Organize cables, accessories, and associated hardware to ensure equipment is complete and ready for distribution.
2026-09-03T00:00:00Z