<p>In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
<p><strong>Robert Half</strong> is seeking a Front Desk Supervisor for a high-traffic hospitality property in Carlsbad. This role is perfect for someone with prior hotel front desk experience who is ready to step into a leadership position and oversee daily front office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise front desk staff and ensure high-quality guest service</li><li>Oversee check-in/check-out processes and resolve guest concerns</li><li>Train, schedule, and support front desk team members</li><li>Monitor reservations, occupancy, and room assignments</li><li>Ensure accuracy in billing, cash handling, and daily reports</li><li>Coordinate with housekeeping and maintenance teams for smooth operations</li><li>Step in as needed during peak hours or staffing gaps</li></ul>