We are looking for an experienced Customer Service Representative to join our team in Chicago, Illinois. In this role, you will provide excellent service to members by addressing their inquiries, resolving issues, and guiding them through processes with professionalism and care. This is a long-term contract position that offers the opportunity to work in a dynamic and impactful non-profit environment.<br><br>Responsibilities:<br>• Respond to inbound calls with empathy and efficiency, ensuring member satisfaction.<br>• Accurately update and maintain member information in the system.<br>• Provide detailed explanations of policies and procedures to members.<br>• Offer guidance on best practices and necessary documentation.<br>• Utilize SharePoint and web-based member databases for seamless data management.<br>• Collaborate with team members to address complex member concerns.<br>• Manage order entry tasks and ensure data accuracy.<br>• Communicate effectively with bilingual Spanish-speaking members, if applicable.<br>• Uphold professionalism, punctuality, and attention to detail.<br>• Perform additional customer service tasks as required.
<p>We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois near Elmwood Park. In this role, you will be responsible for delivering exceptional service to customers while maintaining strong relationships with internal teams and external stakeholders. The ideal candidate will thrive in a fast-paced environment and demonstrate a commitment to ensuring customer satisfaction through attentive communication and efficient problem-solving.</p><p><br></p><p>Compensation: $19-$22 per hour</p><p>7:00am-3:30pm or 7:30am-4:00pm</p><p>Onsite </p><p>Near elmwood park, and they have parking. </p><p>Benefits: Medical, Dental, Vision, 401k, PTO and Sick days</p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Foster strong communication and collaboration with the outside sales team and other divisions to ensure seamless customer service.</p><p>• Build and maintain customer trust and satisfaction across all company locations.</p><p>• Respond to customer inquiries.</p><p>• Identify and implement process improvements.</p><p>• Collect and analyze customer information to consistently exceed their expectations.</p><p>• Provide accurate support in areas such as quotes, pricing, freight costs.</p><p>• Utilize company systems to create quotes and input orders.</p><p>• Update and verify customer account details.</p><p>• Balance company policies with customer needs, making decisions that benefit both parties and escalating issues to management when necessary.</p>
<p>We are looking for a dedicated Customer Service Representative to deliver exceptional customer support and ensure smooth communication between clients and the company. This position involves addressing inquiries, resolving complaints, and guiding customers through various services and solutions. As this is a long-term contract role, it offers stability and the opportunity to develop strong relationships while enhancing customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries through various channels, ensuring a positive and attentive experience.</p><p>• Handle and resolve customer complaints by identifying issues and offering suitable solutions.</p><p>• Maintain accurate records of customer interactions, including details of inquiries, complaints, and resolutions.</p><p>• Collaborate with team members to address complex issues and ensure seamless service.</p><p>• Educate customers on the company's products and services to enhance their understanding and usage.</p><p>• Manage order entry processes efficiently, ensuring accuracy and timeliness.</p><p>• Handle inbound and outbound calls, providing support and guidance to customers.</p><p>• Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service.</p><p>• Demonstrate strong problem-solving skills to address customer challenges effectively.</p><p>• Maintain a high level of attention to detail and empathy in all customer interactions.</p><p>The hourly salary range for this position is $18.00 to $20.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.</p>
<p>A leading insurance provider is seeking a Customer Service (Producer Service) Representative for a fast-paced, onsite role. In this position, you will address escalated customer inquiries, support field sales agents, and deliver a positive, solution-oriented experience. This is an excellent opportunity to join a stable insurance industry leader with long-term growth potential.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle escalated producer and customer inquiries</li><li>Support sales agents with insurance product information and technical troubleshooting</li><li>Resolve new business, underwriting, claim, and compensation situations</li><li>Demonstrate professionalism, empathy, and strong communication skills</li><li>Meet quality and performance standards</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent employment opportunity, offering an excellent chance for professionals who value reliability and growth. The role involves providing exceptional support to credit union members through inbound calls, ensuring their needs are met with empathy and efficiency.<br><br>Responsibilities:<br>• Handle inbound calls from credit union members, addressing inquiries related to account balances, products, and services.<br>• Provide compassionate and patient assistance, especially to elderly members seeking detailed support.<br>• Utilize multiple software systems, including Symitaur, Amazon Connect, Smart Sheets, and Orpheus, to manage member accounts and inquiries effectively.<br>• Deliver accurate information about credit union offerings while maintaining professionalism and clarity.<br>• Collaborate with team members to resolve complex issues and escalate cases when necessary.<br>• Adhere to a structured training schedule, including orientation and advanced onboarding sessions.<br>• Maintain reliability in attendance and meet expectations for working two Saturdays per month.<br>• Apply strong communication skills to foster positive member experiences and loyalty.<br>• Stay updated on credit union products and services to enhance knowledge and service quality.
<p>We are looking for a skilled Spanish-Speaking Customer Service Representative to join our team in Chicago, Illinois. This is a long-term contract position within the non-profit sector, offering an excellent opportunity to make a meaningful impact while utilizing your expertise in customer support. The ideal candidate will bring professionalism, attention to detail, and a commitment to delivering exceptional service in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound member calls, providing clear and empathetic support.</p><p>• Record detailed notes and input accurate information into the organization's database systems.</p><p>• Educate members on policies, procedures, and next steps to ensure clarity and satisfaction.</p><p>• Provide recommendations on best practices and required documentation based on individual member inquiries.</p><p>• Utilize software tools such as SharePoint, web-based databases, and Microsoft Office Suite to manage tasks efficiently.</p><p>• Collaborate with team members to address complex member concerns and provide resolutions.</p><p>• Uphold strict attendance and professionalism standards to maintain excellent service delivery.</p><p>• Communicate effectively with Spanish-speaking members when required, ensuring their needs are met.</p><p>• Ensure compliance with organizational policies and procedures during all interactions.</p><p>• Handle additional assigned duties to support the overall operations of the customer service team.</p>
Bilingual candidates only Interview Process: WEBEX Job Hours: 7:30am-6:00pm CST- timeframe. Monday-Friday Job Schedule:5 days in office contract to hire : Yes Conversion permanent salary 46000 <br> JOB SUMMARY Often the first point of contact for customers the Loyalty Services Representative is responsible for addressing customer service concerns inquiries and activities. The Loyalty Services Specialist is responsible for retention and selling the value of Combined products and services. As a Loyalty Services Representative he/she is responsible for creating a positive customer experience through professionalism amicability and knowledge of Combineds products and systems. <br> RESPONSIBILITIES <br> - Provides routine information and support to Designated Customers such as Worksite Chubb Workplace Individual Policyholders and other lines of business administered by Combined Insurance. - Ability to sell the value and retain policyholders - Services customers via inbound and outbound calls to assist those that wish to cancel their existing insurance coverage by reviewing products benefits and/or solving service and claims issues. - Assists in the collection of current and past due premiums and may support additional call domains such as Claim Intake Policyholder/Policy administration billing/payments or Agent servicing on a as needed basis. - Ability to service 90 of calls independently using the tools and resources acquired in training and continued experience. - Collects documents and enters data from and into multiple applications. - Provides instructions and set expectations for policyholders - Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work close rate and other KPIs. - Exhibits and practices the Organizations Common Purposes and Shared Traits. - Understands organizational objectives supports process improvements and provides feedback to leadership. - Willingness to perform other duties as assigned. - Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe. <br> SKILLS - Provide a needs analysis assessment for what a policyholder may need - Strong verbal and written skills - Ability to partner with others to resolve issues resulting in service or claim related issues - Ability to utilize critical thinking skills <br> EDUCATION AND EXPERIENCE - High School Required bachelors degree preferred <br> - Minimum 1 year previous contact center experience - Previous Retention skills within a contact center environment preferred - Previous sales experience a plus - Licensed to sell health/life Insurance a plus
We are looking for a dedicated and bilingual Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional customer service and support to policyholders, ensuring their needs are met efficiently and effectively. This is a long-term contract position, offering a dynamic work environment and opportunities for growth and skill development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders by addressing inquiries, resolving issues, and providing information about insurance products and services.<br>• Handle both inbound and outbound calls to assist customers with cancellation requests, review product benefits, and resolve service or claims-related concerns.<br>• Collect and process premium payments, including past-due amounts, and support additional areas such as claims intake, policy administration, billing, and agent servicing as needed.<br>• Maintain high-quality service standards by independently handling calls using tools and resources acquired during training.<br>• Accurately document and input data into multiple applications while ensuring compliance with organizational standards.<br>• Provide clear instructions and set expectations for policyholders regarding their policies and services.<br>• Consistently meet or exceed departmental performance metrics, including quality, handle time, and close rate.<br>• Exhibit strong teamwork and align with organizational objectives by supporting process improvements and sharing feedback with leadership.<br>• Conduct needs assessments to determine the best solutions for policyholders and assist in retaining their coverage.<br>• Perform additional duties as assigned to support the overall success of the team.
<p>Join our client's team as an Email Marketing Automation Specialist and play a pivotal role in driving customer engagement and revenue growth through innovative email strategies.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, execute, and optimize targeted email campaigns and automated workflows using leading marketing automation platforms (Marketo, Selligent, HubSpot, Eloqua).</li><li>Design and update email templates for operational, product marketing, and alert communications, ensuring strict adherence to brand guidelines.</li><li>Analyze key email metrics including open rates, click-through rates, incremental revenue, engagement, and retention to guide ongoing improvement.</li><li>Develop and run A/B tests for subject lines, copy, creative elements, and send times; assess results and apply learnings to future campaigns.</li><li>Experiment with new features, such as personalization, interactive content, and video integration, adapting strategies as needed.</li><li>Collaborate with creative and marketing teams to ensure seamless journey mapping, personalized content, and effective call-to-action placement.</li><li>Benchmark performance against industry standards, setting clear KPIs and goals for every campaign.</li><li>Maintain email list health, monitor deliverability, and uphold compliance with company policies and industry best practices.</li><li>Utilize email testing tools (such as Litmus) to ensure flawless rendering across devices and email clients.</li></ul><p><br></p>
<p>Our client is looking for a seasoned Payroll Specialist to take full, independent ownership of weekly payroll administration within a multi-location business—including both unionized and non-union teams. This highly autonomous contract-to-hire role requires a deep commitment to precision, compliance, and meeting all deadlines with minimal direct supervision.</p><p>The Payroll Specialist will be recognized as the organization’s authority on payroll, leveraging an advanced understanding of payroll tax laws, wage guidelines, and payroll accounting standards</p><p><br></p><ul><li>Independently manage the full processing cycle of weekly payroll for a diverse workforce covering hourly, salaried, and union employees.</li><li>Diligently review and balance time records from various systems, securing managerial sign-offs and adhering to internal controls before processing payroll.</li><li>Accurately calculate items such as overtime, bonuses, shift differentials, deductions, retrospective pay corrections, etc., with limited direction.</li><li>Maintain and update employment records related to hiring, departures, position transfers, pay adjustments, and deduction changes in ADP Workforce Now.</li><li>Triage and resolve payroll discrepancies, escalating only when issues are especially complex or high-impact.</li></ul><p><strong>Labor & Union Payroll</strong></p><ul><li>Manage all payroll tasks for union teams, accurately applying contract stipulations including pay grids, premiums, and benefits deductions.</li><li>Complete and submit all required union benefit submissions, dues payments, and related reporting, ensuring compliance and punctuality.</li><li>Serve as the designated contact for union payroll concerns, supporting both audit and ongoing data inquiries.</li><li>Preserve comprehensive documentation of all union calculations and compliance evidence.</li><li>Uphold rigorous compliance with federal payroll tax withholding, reporting, and remittance regulations.</li><li>Confirm and reconcile payroll tax reports including 941s, 940s, W-2s, W-3s, and related annual/tax cycle deliverables.</li><li>Collaborate with internal colleagues and third-party providers (e.g., ADP) to quickly resolve tax alerts, notices, or discrepancies.</li><li>Maintain organized, up-to-date tax records and support routine tax audits and reconciliations.</li><li>Ensure proper taxation and documentation of fringe benefits, taxable/non-taxable compensation, and all payroll deductions.</li><li>Take expert-level responsibility for ADP Workforce Now, including advanced reporting, configuration, and problem-solving.</li><li>Partner with Benefits and HRIS leaders to implement system upgrades, while retaining full ownership of payroll execution and data quality.</li></ul><p><br></p><p><br></p>
<p>Our team is seeking an Email Marketing Specialist to lead the development and optimization of automated marketing campaigns throughout the member lifecycle. This role is responsible for designing and executing multi-step workflows that drive engagement, retention, and conversion. The ideal candidate excels at translating data into personalized, scalable experiences, leveraging marketing automation platforms and a deep understanding of customer behavior to achieve targeted and measurable results.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design, build, and optimize automated marketing journeys across email and related channels.</li><li>Develop lifecycle strategies focused on onboarding, engagement, upsell, and retention.</li><li>Collaborate closely with cross-functional partners—including product owners, email specialists, and audience builders—to ensure journey logic is aligned with key business objectives.</li><li>Manage segmentation, triggers, and personalization using dynamic content and behavioral data.</li><li>Monitor the performance of journeys and automation flows, leveraging analytics and A/B testing to identify and implement improvements.</li><li>Ensure data integrity and maintain compliance with privacy regulations, such as CAN-SPAM and GDPR.</li><li>Troubleshoot technical challenges related to logic, rendering, and deliverability.</li><li>Stay informed on the latest marketing automation platforms, tools, and best practices</li></ul><p><br></p><p><br></p>
<p>We are seeking an Audience Segmentation & Marketing Data Specialist to join our client's marketing team. This Specialist will play a key role in optimizing campaign performance and supporting data-driven marketing initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and manage audience segmentation strategies using behavioral, demographic, and firmographic data</li><li>Partner closely with analytics and data teams to define audience criteria and build actionable segments</li><li>Collaborate with business stakeholders to ensure alignment between audience management and campaign goals/KPIs</li><li>Generate ad hoc reports from the Enterprise Data Warehouse to support marketing efforts</li><li>Work with project leads, data analysts, and end-users to automate audience-related tasks</li><li>Maintain data loads within our marketing automation platform and troubleshoot related issues with internal and external teams</li><li>Ensure audience management practices are compliant with data privacy regulations such as GDPR and CCPA</li><li>Support A/B testing and audience experimentation to continuously refine targeting strategies</li><li>Document audience definitions, workflows, and best practices to ensure cross-functional visibility</li></ul><p><br></p>
<p><em>The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance.</em></p><p><br></p><p><strong>Job Description</strong></p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul><p><strong> </strong></p><p><strong>Skills/Qualifications:</strong></p><ul><li>Detail-oriented, with excellent organizational skills</li><li>Working knowledge of various Ebilling platforms, including: ASCENT, LSS, TyMetrix, Legal-X, Legal Tracker, etc.</li><li>Working knowledge of PCLaw or similar billing application</li><li>Ability to work well under pressure, i.e., managing conflicting and fluctuating deadlines, and effectively prioritizing multiple tasks of equal urgency and importance with minimal supervision</li><li>Experience in effective problem-solving, actively using sound judgment in decision-making processes</li><li>Ability to handle confidential matters discreetly, in a mature and responsible manner conducive to the position</li><li>Effective communication skills, including the ability to be courteous in handling situations patiently and tactfully, with all audiences including partners, associates, staff and external clients and vendors</li><li>Experience with troubleshooting minor technology issues, including hardware and software</li><li>Ability to occasionally work more than 40 hours per week to perform the essential duties of the position; may require irregular hours</li></ul><p><br></p>
<p>We are looking for a skilled HR Compliance and Operations Specialist to support and enhance human resources processes within our clients organization. This long-term contract position is based in Chicago, Illinois, 100% remote, and offers an excellent opportunity to contribute to HR operations while ensuring compliance with regulations and policies. The ideal candidate will bring expertise in HR systems, onboarding, and employee relations, along with a strong understanding of HIPAA requirements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee human resources administrative tasks, ensuring alignment with organizational policies and standards.</p><p>• Utilize HRIS systems to maintain accurate employee records and streamline workflow processes.</p><p>• Coordinate onboarding activities to ensure new hires are seamlessly integrated into the organization.</p><p>• Address employee relations matters, fostering a supportive and compliant workplace environment.</p><p>• Ensure adherence to HIPAA regulations and manage sensitive employee information securely.</p><p>• Support compliance audits and implement corrective actions as needed.</p><p>• Collaborate with various departments to align HR practices with business objectives.</p><p>• Develop and maintain documentation related to HR processes and compliance standards.</p><p>• Provide guidance and training to employees on HR policies and procedures.</p><p>• Monitor and report on HR metrics to improve operational efficiency.</p>
<p><em>The salary range for this position is $65,000 - $72,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong> </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><em>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </em></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
We are seeking an experienced Regulatory and Quality Operations specialist to join our team in Elgin, Illinois. In this role, you will play a pivotal part in managing product lifecycles, ensuring regulatory compliance, and aligning customer specifications with industry standards. This is a long-term contract position, offering the opportunity to contribute to quality assurance and supply chain operations within a dynamic environment.<br><br>Responsibilities:<br>• Develop and maintain product specifications and verification documents in alignment with quality standards.<br>• Collaborate directly with customers to ensure their specifications meet regulatory compliance and industry requirements.<br>• Manage the complete product lifecycle, ensuring alignment with both customer needs and regulatory guidelines.<br>• Conduct audits and reviews to maintain adherence to regulatory and quality assurance standards.<br>• Oversee nutritional labeling processes to ensure compliance with legal and industry-specific requirements.<br>• Prepare and manage regulatory documents to support customer and internal operations.<br>• Implement quality assurance processes to uphold consistent standards across supply chain activities.<br>• Coordinate with vendors and stakeholders to resolve account discrepancies and streamline invoice management.<br>• Monitor supply chain operations to ensure effective management and alignment with organizational goals.<br>• Identify opportunities for improvement in quality and regulatory operations, driving continuous enhancement.
We are looking for a highly skilled and dynamic Program Manager to join our team in Chicago, Illinois. In this role, you will lead large-scale transformational initiatives, collaborating with senior leaders and cross-functional teams to deliver impactful results. This is a long-term contract position that offers the opportunity to drive significant change within a global organization.<br><br>Responsibilities:<br>• Partner with stakeholders across the organization to understand their objectives and address complex challenges.<br>• Take ownership of transformational programs or projects, ensuring successful delivery from inception to completion.<br>• Develop and maintain clear communication channels with stakeholders, project teams, and cross-functional leaders.<br>• Oversee project activities, timelines, and deliverables, ensuring milestones are met efficiently.<br>• Serve as a subject matter expert in areas such as operating model design, process optimization, shared services strategy, and cost reduction.<br>• Create and execute project strategies that align with business goals and produce measurable outcomes.<br>• Mentor and provide guidance to project team members to foster collaboration and high performance.<br>• Identify additional opportunities for transformation within current projects or business areas.<br>• Implement and refine project management processes to enhance efficiency and effectiveness.<br>• Ensure all initiatives are aligned with financial objectives and strategic priorities.
<p><em>The salary range for this position is $90,000 - $95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Accounting Manager maintains superior attention to detail while managing multiple objectives concurrently. The following details are not definitive and subject to change based on organizational needs.</p><p><br></p><p><strong><u>Responsibilities include, but are not limited to:</u></strong></p><ul><li>Management of day-to-day accounting operations and ensure processes are efficient.</li><li>Preparation of monthly balance sheet account reconciliations.</li><li>Ensure accurate and timely monthly, quarterly, and year-end close.</li><li>Accounts Payable: Supervise accounts payable functions – invoices, reconciliations, weekly payments, and vendor relations.</li><li>Accounts Receivable: Manage accounts receivable processes including billing, payments, review, analysis, and follow up.</li><li>Reconcile bank statements, credit card statements and employee reimbursements.</li><li>Prepare and enter required journal entries and other account reconciliations as needed.</li><li>Oversee the general accounting processes for inter-company, fixed assets, depreciation, CIP, bad debt, interest, and capital leases.</li><li>Evaluate new and existing customers for credit worthiness and limits. Analyze credit history and information related to applications for credit and overdue/delinquent accounts</li><li>Responsible for all collection activities including follow-ups with attorneys and outside collection agencies regarding legal activities. </li><li>Manage vendor contracts, insurance policies, licenses, and permits for both business entities.</li><li>Lead for internal and external audits to ensure full cooperation and compliance with all qualified requests.</li><li>Maintain strong internal control environment to safeguard assets, improve profitability, and manage business risks.</li></ul><p> </p>
<p><em>The salary range for this position is $150,000 - $160,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Description:</strong></p><p>As a Tax Manager, you will be working on variety of clients and will specialize in the taxation of financial products and investment vehicles providing both tax consulting and tax compliance services to: Proprietary/High Frequency Trading Firms; Broker-Dealers; Commodity Pools and Hedge Funds; as well as high-net-worth individuals associated with these types of entities and other investors focused in the financial services industry.</p><p>The Tax Manager will deal with complex financial products including OTC derivatives, futures, options, swaps, fixed income, convertible debt, asset-backed securities, and other derivative products. The Tax Manager will work closely with our Tax Partner to research new tax rules, prepare and review tax returns, and to develop our tax practice within the financial services industry. The ideal individual will be a professional willing to coach, develop and lead tax professionals, and build a team of dedicated tax specialists.</p><p> </p><p><br></p>
<p>Robert Half Legal is exclusively partnering with a rapidly growing, industry leading corporation located in the west suburbs who is seeking to hire an experienced <strong>General Counsel</strong> to serve as a key member of their executive leadership team. The General Counsel will act as a strategic advisor and provide expert legal counsel, guide compliance initiatives, and influence company-wide governance in support of the company's goals and continued growth. The General Counsel will oversee a large established legal department with various business sectors and up to 10-13 direct reports. The ideal candidate will have a minimum of <strong>7-10+ years of experience at an executive counsel level</strong> with experience managing multiple areas including commercial contracts, M& A and corporate governance, labor & employment/HR law, compliance, litigation, data privacy, legal operations, and more. This role requires exceptional leadership skills, legal expertise, and the ability to proactively manage risks while ensuring the company's operations align with legal requirements. Prior experience working with and communicating to executive level leadership including the C-Suite, Board of Directors, and management teams is required. This position offers a base salary of <strong>$410,000</strong> with guaranteed large raises in year 2 to $422,000 and in year 3 to $447,500. Our client offers a comprehensive benefits package including medical, dental, vision, generous PTO, 401k (5% match), LT/ST Disability, Life Insurance, wellness programs, Parental Leave, and more while working on a flexible hybrid WFH schedule (2 days WFH, 3-days in-office weekly).</p><p><br></p><p><strong><u>General Counsel Responsibilities:</u></strong></p><ul><li>Lead the recruitment, onboarding, and training of legal department staff.</li><li>Communicate the company's values and strategic vision, fostering collaboration and a sense of purpose across the organization.</li><li>Establish clear job roles and performance expectations for team members, ensuring alignment with organizational goals.</li><li>Provide strategic advice and counsel on legal and compliance matters, including employment law, data privacy, ethics, and regulatory changes.</li><li>Manage all aspects of legal cases, including litigation and disputes, while coordinating with external counsel.</li><li>Develop and oversee governance policies, evaluating risks and implementing proactive solutions to mitigate potential issues.</li><li>Monitor compliance activities across business units, conducting risk assessments and implementing corrective measures when necessary.</li><li>Advise on corporate transactions such as mergers, acquisitions, and partnerships, ensuring all legal aspects are properly addressed.</li><li>Maintain corporate records and filings, ensuring compliance with statutory obligations and legal standards.</li><li>Consults with executives on the development of their team's strategy while making recommendations on how to improve, design, and streamline applicable policies, procedures, and practices.</li><li>Develop and monitor legal department budget, including internal and external counsel. </li></ul><p><br></p><p><strong><u>How to Apply:</u></strong></p><p>For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at <strong><u>justin . rambert @ robert half com</u></strong></p>
We are looking for a skilled Back End Developer to join our team on a long-term contract basis in Chicago, Illinois. In this role, you will contribute to the development and enhancement of mobile application back-end services for a large enterprise client. This is an opportunity to work within a collaborative environment alongside front-end and data specialists, focusing on impactful solutions.<br><br>Responsibilities:<br>• Design, build, and maintain scalable back-end services using Kotlin and Java.<br>• Develop APIs and configure endpoints for production environments.<br>• Collaborate with front-end and data teams to ensure seamless integration across systems.<br>• Utilize modern frameworks and tools such as Ktor, Gradle/Maven, Liquibase, JUnit, and KoTest.<br>• Work within cloud-native environments, leveraging platforms like AWS Elastic Beanstalk, Lambda, and Postgres.<br>• Implement trunk-based development workflows through GitHub to ensure efficient and collaborative coding practices.<br>• Troubleshoot and resolve technical issues to maintain system reliability and performance.<br>• Participate in code reviews and contribute to the continuous improvement of development processes.<br>• Follow best practices for software development to deliver high-quality, maintainable code.
<p>We are looking for an experienced Senior Tax Accountant to join a small and collaborative accounting team in Highland Park, Illinois. This is a Contract to Permanent position within the financial services industry, offering an opportunity to work closely with the firm’s owner and contribute to both tax preparation and bookkeeping. The role is ideal for someone who is detail oriented, thrives in a hands-on environment, and enjoys client-facing responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Prepare federal and state tax returns for individuals, small businesses, corporations and trusts.</p><p>• Provide expert consultation to clients regarding their tax situations and planning strategies.</p><p>• Assess and refine internal tax processes to improve efficiency and accuracy.</p><p>• Offer QuickBooks bookkeeping support and general financial assistance during off-season periods.</p><p>• Collaborate directly with the firm’s owner and other team members to ensure seamless client service.</p><p>• Stay updated on tax regulations and compliance requirements to deliver accurate and timely services.</p><p>• Assist in addressing client inquiries and resolving tax-related issues effectively.</p><p>• Develop and maintain strong relationships with clients to foster trust and long-term partnerships.</p>
