We are looking for a dedicated Customer Support Engineer to join our team in Kennesaw, Georgia. In this long-term contract role, you will provide exceptional support to customers by addressing technical issues, analyzing energy systems, and ensuring the seamless delivery of energy management solutions. This position requires a proactive problem-solver who thrives in a fast-paced, customer-focused environment.<br><br>Responsibilities:<br>• Deliver outstanding support to clients via phone calls, emails, and ticketing systems, ensuring all issues are resolved promptly.<br>• Analyze energy management systems and related data to identify opportunities for optimization.<br>• Interpret technical documents such as wiring diagrams and as-built drawings to support troubleshooting and system improvements.<br>• Collaborate with internal teams, field operations, contractors, and vendors to ensure timely project completion.<br>• Maintain accurate documentation of work orders, incoming calls, and other updates to ensure proper record-keeping.<br>• Address technical problems by researching solutions, implementing fixes, or escalating issues when necessary.<br>• Build positive relationships with customers by demonstrating professionalism and empathy during interactions.<br>• Handle challenging situations, including upset customers or stressful calls, with composure and efficiency.<br>• Adapt to flexible work schedules and shift requirements as needed.<br>• Provide guidance and support to team members to ensure the overall success of the department.
The Event Planner will oversee the coordination and execution of a variety of client and internal events, including: Managing client office visits for TV, radio, and VIP guests Planning and executing internal training events (30–60 attendees; approximately six per year) Tracking and reconciling event expenses while maintaining accurate records Building and managing event registrations and workflows in Cvent Providing general event support as needed The ideal candidate is detail oriented, highly communicative, and thrives in a collaborative environment. They are self-driven, able to work independently, prioritize effectively, and proactively engage team members to meet deadlines.
We are looking for a dedicated Customer Service Representative to join our team in Roswell, Georgia. This is a Contract to permanent position, offering an excellent opportunity to contribute in a high-volume, fast-paced environment. The role requires strong communication skills and the ability to manage and resolve customer inquiries efficiently.<br><br>Responsibilities:<br>• Handle a high volume of customer inquiries, managing 30 to 80 tickets daily through a ticketing system.<br>• Create, assign, and track service tickets to ensure timely resolution of customer issues.<br>• Respond to inbound and outbound calls, providing clear and attentive communication.<br>• Process and manage customer orders accurately and in a timely manner.<br>• Maintain thorough email correspondence to address and resolve client concerns.<br>• Collaborate with team members to ensure customer satisfaction and service consistency.<br>• Identify and escalate complex issues to the appropriate departments when necessary.<br>• Ensure all customer interactions are documented accurately in the system for record-keeping and follow-up.
<p><strong>Summary</strong></p><p>The Marketing Manager is responsible for developing and executing marketing and promotional programs that drive retail sales, with a strong focus on big-box and partner marketing. This is a full-time, exempt, on-site role.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage relationships with big-box retail marketing and brand teams</li><li>Ensure in-store and online product marketing is accurate, effective, and optimized for performance</li><li>Develop and manage digital marketing campaigns to support product promotion</li><li>Maintain and update online product pages and retail databases</li><li>Oversee packaging design and ensure alignment with brand guidelines</li><li>Manage in-store signage, photography, planograms, and promotional materials</li><li>Create and manage budgets for direct marketing initiatives</li><li>Monitor market trends and competitive activity to inform strategy</li><li>Support new business development through client engagement and relationship-building</li><li>Participate in weekly operational calls, trade shows, and industry events</li><li>Collaborate cross-functionally with sales, operations, and account teams</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in Marketing, Graphic Design, Visual Communication, or related field</li><li>5+ years of marketing management experience</li><li>Retail or partner marketing experience preferred</li></ul><p><strong>Work Requirements</strong></p><ul><li>On-site position with up to 20% travel</li><li>Ability to lift up to 25 lbs and participate in active client events</li></ul><p><br></p>
We are looking for a Senior Analyst to join our team in Carrollton, Georgia. This role is ideal for an individual with strong attention to detail and expertise in IT governance and business analysis. You will play a key part in monitoring IT metrics and ensuring effective reporting processes across various systems.<br><br>Responsibilities:<br>• Conduct thorough IT audits to evaluate system performance and compliance with governance standards.<br>• Prepare and distribute detailed metrics reports on IT operations, including financial data and status updates.<br>• Collaborate with project managers to enhance reporting capabilities and support strategic initiatives.<br>• Analyze existing IT processes to identify gaps and recommend improvements.<br>• Assist in the implementation and monitoring of systems like ServiceNow and S/4 Hana.<br>• Provide detailed documentation and analysis for IT-related projects.<br>• Support cross-functional teams with data-driven insights to improve efficiency.<br>• Ensure attention to detail in all aspects of IT reporting and project documentation.<br>• Stay updated on industry standards and best practices to maintain high-quality governance.<br>• Communicate findings and recommendations effectively to stakeholders.
<p>Robert Half HR Solutions is currently supporting a large nationally known client with a change management project where <strong>Orgvue experience is mandatory</strong>. This Orgvue Change leader will be supporting our client with major company wide initiatives. <strong><u> There will be multiple levels of change leader required for this client's transformation</u></strong>, and consultant compensation will vary depending on experience. This long-term contract position offers the opportunity to work in a dynamic environment, with a focus on organizational effectiveness and design. <strong>The ideal candidate will bring expertise in facilitating HR strategies and leveraging tools like OrgVue to deliver impactful solutions. At this time, no candidate can be considered without Orgvue experience.</strong></p><p><br></p><p>Responsibilities:</p><p>• Lead organizational design initiatives, including spans and layers analysis and target operating model development.</p><p>• Conduct restructuring projects to optimize organizational effectiveness and align with business goals.</p><p>• Facilitate skills assessments to identify gaps and support workforce planning.</p><p>• Apply design thinking methodologies to develop innovative solutions for organizational challenges.</p><p><strong>• Utilize Orgvue software to analyze data and create actionable insights for organizational development.</strong></p><p>• Collaborate with stakeholders to ensure alignment on project objectives and deliverables.</p><p>• Manage project timelines and resources effectively to achieve desired outcomes.</p><p>• Lead workshops and training sessions to drive engagement and understanding across teams.</p><p>• Ensure compliance with HR policies, procedures, and legal requirements.</p><p>• Provide strategic guidance to senior leaders on HR and organizational development strategies.</p>
<p>Our client is looking for a strong Mac-focused candidate to help stabilize and standardize their Apple environment. They are currently experiencing widespread issues across devices and are considering a full refresh/rebuild of their setup.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assess current Apple environment alongside internal lead to identify root issues</li><li>Create and deploy a new standardized Mac image across devices</li><li>Support and troubleshoot MacBook Pro, MacBook Air, iPhone, and iPad environments</li><li>Diagnose and resolve connectivity issues (devices not connecting to internet or network resources)</li><li>Troubleshoot application startup and SharePoint/O365 access issues (files not opening, sync problems, etc.)</li><li>Provide support via Ninja RMM for remote management and ongoing troubleshooting</li></ul><p><strong>Environment / Tech</strong></p><ul><li>Apple ecosystem (macOS, iOS, iPadOS)</li><li>Microsoft 365 / O365</li><li>SharePoint (heavy usage + redesign initiative)</li><li>Ninja RMM</li></ul><p><strong>Additional Notes</strong></p><ul><li>Devices are provisioned directly through Apple</li><li>Role will start onsite in Marietta to ramp and understand environment, then likely transition to mostly remote</li><li>Immediate need focused on stabilization + foundational rebuild</li></ul>
We are seeking a NOC Engineer / entry level Network Engineer to support and monitor network infrastructure, ensuring system uptime and performance. This role is ideal for someone early in their career looking to grow in networking, infrastructure, and operations. <br> Key Responsibilities Monitor network systems, servers, and infrastructure for performance and availability Respond to alerts, incidents, and outages in a timely manner Troubleshoot network issues (connectivity, latency, packet loss, etc.) Escalate complex issues to senior engineers when needed Maintain documentation for incidents, processes, and configurations Assist with network maintenance, upgrades, and patching Support ticketing systems and follow SLAs
<p>We are looking for a skilled Payroll Specialist to join our team in Dalton, Georgia. In this role, you will manage payroll operations for a large workforce across multiple states, ensuring accuracy and compliance. Previous international payroll experience is also preferred. This is a long-term contract opportunity within the textile manufacturing industry, offering stability and a chance to utilize advanced payroll systems. **This position requires onsite presence in Dalton, GA**</p><p><br></p><p>Responsibilities:</p><p>• Process full-cycle payroll for a large, multi-state employee base, ensuring timely and accurate payments.</p><p>• Manage payroll operations using payroll system and other relevant software.</p><p>• Ensure compliance with federal, state, and local payroll regulations.</p><p>• Analyze payroll data to identify discrepancies and implement corrective actions.</p><p>• Collaborate with HR and finance teams to resolve payroll-related issues.</p><p>• Generate detailed payroll reports and provide insights to support organizational decision-making.</p><p>• Maintain organized records of payroll transactions and employee information.</p><p>• Assist in audits and ensure all payroll documentation meets regulatory standards.</p><p>• Troubleshoot and resolve payroll system errors or discrepancies.</p><p>• Provide exceptional support to employees regarding payroll inquiries.</p><p><br></p><p>Please complete an application and call (423) 244-0726 for immediate consideration TODAY!</p>
<p>We are looking for a meticulous Payroll Tax Accountant to join our team on a long-term contract basis in Dalton, Georgia. This role is ideal for professionals with a strong background in payroll operations and tax compliance, particularly in multi-state payroll environments. The successful candidate will bring a strong foundational knowledge in federal Payroll tax and state guidelines, analytical skills and attention to detail, ensuring accuracy in payroll processing and compliance with regulatory standards. *Must be able to work onsite in Dalton, Georgia*</p><p><br></p><p>Responsibilities:</p><p>• Manage payroll tax reporting and compliance, including setting up and auditing local tax jurisdictions.</p><p>• Establish and maintain online accounts with tax agencies to ensure streamlined operations.</p><p>• Review and analyze payroll data, identifying discrepancies and making necessary corrections.</p><p>• Collaborate with other departments to resolve payroll-related issues and inquiries.</p><p>• Utilize payroll software to manage payroll processes and reporting, if applicable.</p><p>• Audit payroll records regularly to ensure compliance with laws and regulations.</p><p>• Provide expertise in domestic payroll operations, including adherence to state and local tax rates.</p><p>• Generate detailed reports and summaries for management review.</p><p>• Apply foundational knowledge of payroll regulations to maintain compliance and accuracy.</p>
<p>This search is being conducted by Steve Spinello.</p><p><br></p><p><strong>Accounting Manager – Construction | Make Your Mark with a Tight-Knit Team!</strong></p><p>Ready to step beyond the ordinary? If you want to be more than just a number, we have the perfect spot for you! Our client—a vibrant, family-owned construction group with a loyal, long-standing crew—is looking for an Accounting Manager who’s hands-on, proactive, and passionate about making an impact.</p><p><strong>Why You’ll Love This Company</strong></p><ul><li><strong>Family-First Values:</strong> Join a supportive, collaborative environment where high five Fridays are real, and laughter comes as easily as hard work.</li><li><strong>Long-Tenured Teammates:</strong> You’re joining a crew that sticks around—because they’re treated like family.</li><li><strong>Flat Structure = Real Influence:</strong> Work shoulder-to-shoulder with leadership (no layers to slow you down!), and see your ideas put into action.</li></ul><p><strong>What You’ll Do</strong></p><ul><li>Own full-cycle accounting—AP, AR, invoicing/billing, and payroll, including union payroll.</li><li>Prepare WIP schedules, cash-on-hand reports, and track past dues.</li><li>Be THE go-to person for accurate, insightful, and timely financial data.</li><li>Support and advise senior leaders while collaborating with all part of the business.</li><li>Keep the workflow smooth, the numbers tight, and help drive business decisions.</li></ul><p><strong>Perks That Set This Role Apart</strong></p><ul><li><strong>Competitive Salary</strong></li><li><strong>100% Employer-Paid Medical, Dental & Vision</strong> – for employees!</li><li><strong>Profit Sharing</strong> – when the company wins, you win, too.</li><li><strong>Generous PTO & Vacation</strong> – refresh, recharge, repeat.</li><li><strong>Balanced Work/Life</strong> – you’re trusted to do your job, and you’ll have a life outside it.</li></ul><p><strong>The Bottom Line:</strong></p><p>If you want a seat at the table, care about playing a real role in a company’s growth, and are tired of Big Company politics—this is your chance. Step forward into a welcoming, high-energy team, and watch your impact grow every day.</p><p><strong>Ready to Join?</strong></p><p>Apply now for more details—confidential conversations guaranteed!</p><p><br></p>
We are looking for an experienced Program Manager to oversee complex projects within a dynamic, fast-paced environment. The ideal candidate will possess strong leadership and analytical skills, ensuring seamless coordination across teams and departments. This role will require a proactive approach to problem-solving and driving efficiency to achieve organizational goals.<br><br>Responsibilities:<br>• Lead the planning, execution, and delivery of digital solutions and automation initiatives, ensuring alignment with business objectives.<br>• Collaborate with department heads and field teams to coordinate efforts and maintain project momentum.<br>• Identify gaps in processes and workflows, actively resolving issues by engaging with the appropriate teams.<br>• Manage a portfolio of high-value projects, maintaining oversight and ensuring adherence to timelines and budgets.<br>• Implement and oversee upgrades, workflows, and end-to-end solutions for enterprise systems such as SAP and Jira.<br>• Facilitate communication and change management strategies to ensure smooth transitions and stakeholder satisfaction.<br>• Work closely with senior leadership to address high-level demands and provide comprehensive project updates.<br>• Utilize advanced analytical skills, including data mining and problem analysis, to drive informed decision-making.<br>• Drive automation efforts, leveraging tools such as CRM platforms and RPA technologies.<br>• Ensure compliance with industry best practices and standards while maintaining focus on continuous improvement.
We are partnering with a growing organization in the Cumberland area to permanent an IT Systems Analyst to support a dynamic, high-volume help desk environment. This is a great opportunity for someone who is a self-starter, thrives in fast-paced settings, and enjoys hands-on troubleshooting across a diverse technical landscape. You’ll join a collaborative IT support team (15+ members across the U.S.) supporting ~550 users across both Windows and Mac environments, with exposure to modern tools including Microsoft 365 and Copilot. This role also offers involvement in exciting initiatives like onboarding new hires and supporting an Exchange to Microsoft 365 migration. What You’ll Do Provide Tier 1 support for hardware, software, and mobile devices (PC, Mac, iPhone, iPad) Troubleshoot issues across operating systems, applications, networks, and peripherals Manage and resolve high-volume support tickets via phone, email, and ticketing systems Set up new hires, including account creation (Active Directory) and equipment provisioning Support onboarding and offboarding processes, including user access and device management Assist with software installations, updates, and system maintenance Maintain IT inventory and track hardware assets Deliver basic IT training and create user documentation (FAQs, guides, etc.) Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.) Leverage Microsoft Copilot to improve productivity and streamline support workflows Escalate complex issues to senior engineers as needed Contribute to process improvements and help enhance overall IT service delivery
<p>Benefits Administrator (Bilingual Preferred)</p><p>Contract-to-Hire | Corporate Office | Nationwide Manufacturing Organization</p><p><br></p><p>Are you a customer-focused professional who thrives in a fast-paced, people-first environment? Do you enjoy helping others understand and maximize their benefits? We’re partnering with a leading nationwide manufacturing company to find a Benefits Administrator who is passionate about delivering exceptional service and making a meaningful impact on employees’ lives. This is an exciting opportunity to join a collaborative corporate team where your expertise in customer support, benefits administration, and systems navigation will directly support employees and their families.</p><p><br></p><p>As a Benefits Administrator, you will serve as a key point of contact for employees, HR partners, and family members—providing guidance and support across health and total rewards programs.</p><ul><li>Manage inbound and outbound calls through the Genesys service center platform</li><li>Respond to employee inquiries via a shared email inbox with professionalism and accuracy</li><li>Deliver high-level customer service on health plan and total rewards benefits</li><li>Process and manage benefit change events within Workday (HRIS system)</li><li>Utilize carrier portals to verify eligibility, request ID cards, and review claims</li><li>Ensure timely and accurate handling of benefit-related tasks and documentation</li><li>Partner with internal HR teams to resolve complex or escalated issues</li></ul><p>What You Bring (Top Must-Haves)</p><ul><li>Strong Customer Service Experience</li><li>Proven ability to handle high-volume calls, including escalations, while maintaining professionalism and a solutions-oriented mindset</li><li>HRIS & Systems Proficiency</li><li>Experience navigating systems like Workday (or similar HRIS platforms) to retrieve, manage, and update employee information</li><li>Exceptional Multitasking & Time Management Skills</li><li>Ability to prioritize competing tasks, manage deadlines, and stay organized in a dynamic environment</li></ul><p>Preferred Qualifications</p><ul><li>Bilingual in English and Spanish (highly preferred)</li><li>Experience or working knowledge of employee benefits (health plans, eligibility, claims, etc.)</li><li>Familiarity with service center environments and ticketing systems</li></ul><p>Who Will Thrive Here</p><p><br></p><p>We’re looking for someone who is:</p><ul><li>Personable and approachable – builds trust quickly with employees and teammates</li><li>An active listener – understands concerns and responds thoughtfully</li><li>A team player – collaborates well and supports shared goals</li><li>Proactive and solution-driven – takes initiative and follows through</li><li>Receptive to feedback – committed to continuous improvement</li><li>Sound in judgment – handles sensitive information with care and professionalism</li></ul><p>Why This Opportunity?</p><ul><li>Join a stable, growing organization with a nationwide presence</li><li>Gain exposure to corporate HR and benefits operations</li><li>Work in a collaborative, supportive team environment</li><li>Opportunity to transition into a long-term role</li></ul><p>If you’re ready to bring your customer service expertise and benefits knowledge to a role where you can truly make a difference, we’d love to connect with you.</p>
<p><strong>Overview</strong></p><p>Our client is implementing HubSpot for the first time and is seeking a <strong>HubSpot Engineering Expert/SME</strong> to support the initial stand‑up, integration design, and validation efforts. This role is critical due to client's operating on a <strong>custom-built ERP platform</strong> with a <strong>SQL Server / C# backend</strong>, requiring <strong>custom HubSpot integrations</strong> that go beyond out‑of‑the‑box capabilities.</p><p>The internal development team will handle the core programming work. This consultant will provide <strong>HubSpot technical leadership</strong>, owning <strong>integration design, data modeling guidance, and testing strategy</strong>, with a strong understanding of HubSpot’s backend data schema and APIs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>HubSpot technical SME</strong> for initial implementation and ongoing support</li><li>Lead the <strong>design and validation</strong> of integrations between HubSpot and a <strong>custom ERP system</strong></li><li>Advise on HubSpot data architecture, including:</li><li>Object modeling</li><li>Property strategy</li><li>Required field mapping</li><li>Data sync rules and dependencies</li><li>Partner with internal engineers integrating HubSpot with:</li><li>Custom REST APIs</li><li>SQL Server database</li><li>C# backend services</li><li>Ensure HubSpot data feeds reliably into <strong>key required fields</strong> within the ERP system</li><li>Support HubSpot configuration decisions during initial setup</li><li>Assist with <strong>integration testing, troubleshooting, and refinement</strong></li><li>Act as an ongoing HubSpot resource for future enhancements and support needs</li></ul><p><br></p>
We are looking for a dedicated Test Center Administrator to join our team in Smyrna, Georgia. This contract position offers flexibility in scheduling, with hours varying between part-time and extended hours depending on the season. The role requires professionalism, attention to detail, and a commitment to providing a secure and comfortable testing environment for all candidates.<br><br>Responsibilities:<br>• Greet and verify the identity of examinees upon arrival.<br>• Conduct security checks, including wanding, to ensure a safe testing environment.<br>• Monitor candidates closely throughout their exams to uphold testing integrity.<br>• Address and resolve candidate issues promptly and professionally.<br>• Maintain strict security of all materials and ensure compliance with test center procedures.<br>• Prepare reports on irregularities or breaches of company guidelines.<br>• Represent the organization's core values and provide exceptional service.<br>• Handle administrative tasks such as scanning documents and answering inbound calls.<br>• Assist in setting up and maintaining computer systems and lab equipment.<br>• Ensure the test center remains organized and prepared for daily operations.