We are looking for a skilled Business Intelligence (BI) Consultant to join our team in Lake Mills, Wisconsin. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic manufacturing environment. The ideal candidate will have a strong background in customer service and BI tools, along with the ability to manage vendor relationships effectively.<br><br>Responsibilities:<br>• Engage with customers to gather requirements and provide exceptional support, ensuring their needs are met.<br>• Utilize Power BI for designing and expanding reporting capabilities to enhance business insights.<br>• Collaborate with vendors and clients to establish clear communication and technical requirements.<br>• Build and maintain strong relationships with vendors, ensuring seamless communication and project execution.<br>• Support the development and management of BI dashboards and reporting tools.<br>• Work closely with organizational teams to align business intelligence strategies with company goals.<br>• Assist in managing electronic data interchange (EDI) processes to streamline operations.<br>• Conduct regular reviews of BI systems to identify areas for improvement.<br>• Provide expertise in SQL Server-based BI solutions to optimize data analytics.<br>• Troubleshoot and resolve issues related to BI tools and customer service software.
We are looking for an experienced Sr Analyst to join our team in Aurora, Illinois, on a Contract to permanent employment basis. In this role, you will act as a vital link between technology, operations, and strategic business initiatives within the manufacturing industry. You will be instrumental in enhancing analytics, improving workflows, and driving impactful decision-making processes.<br><br>Responsibilities:<br>• Serve as the primary business owner for telephony and quality assurance systems, ensuring seamless integration across platforms.<br>• Develop and maintain performance dashboards, reporting tools, and analytics to provide actionable insights.<br>• Analyze and interpret data to uncover trends, identify gaps, and recommend solutions for operational improvements.<br>• Strengthen the integration between telephony systems and Salesforce Service Cloud, enhancing communication workflows.<br>• Collaborate with IT teams, vendors, and business leaders to align technology solutions with organizational goals.<br>• Translate business requirements into technical specifications and oversee testing, validation, and deployment processes.<br>• Lead efforts to identify and resolve system issues, workflow inefficiencies, and data inconsistencies.<br>• Design and implement process improvements enabled by system functionalities.<br>• Maintain forecasting and workforce planning models to optimize resource allocation across channels.<br>• Support change management initiatives, including documentation, training, and stakeholder communication.
<p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>• Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>• Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>• Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>• Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>• Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>• Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>• Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>• Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>• Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>• Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
<p>We are looking for an experienced Senior Cost Accountant to join our team on a contract basis near Naperville, Illinois. This role is ideal for someone with a strong background in cost accounting, analytical expertise, and a solid understanding of manufacturing processes. You will play a key role in analyzing costs, improving processes, and contributing to financial forecasting efforts.</p><p><br></p><p>Responsibilities:</p><p>• Analyze margin reports to identify trends and provide actionable insights.</p><p>• Manage cost accounting processes, including cost of goods sold calculations and supply chain analysis.</p><p>• Contribute to forecasting efforts by preparing accurate financial projections.</p><p>• Assess current procedures and recommend improvements to enhance operational efficiency.</p><p>• Support general accounting functions and ensure compliance with financial standards.</p><p>• Conduct in-depth cost analysis to determine cost drivers and optimize profitability.</p><p>• Collaborate with cross-functional teams to address supply chain and manufacturing cost challenges.</p><p>• Develop and maintain standard cost accounting systems to streamline operations.</p><p>• Prepare detailed financial reports and present findings to stakeholders.</p><p>• Monitor and evaluate financial performance metrics to ensure alignment with business goals.</p>
<p>We are looking for a dynamic Customer Service Manager to join our team in Rolling Meadows, Illinois. This contract to permanent position offers an opportunity to lead a collaborative team while driving exceptional customer experiences in the wholesale distribution industry. The ideal candidate will bring strategic leadership skills and a passion for fostering a positive and results-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on leadership to create a structured, supportive, and collaborative team culture focused on enhancing the customer experience.</p><p>• Supervise and develop a team of Customer Service Representatives and Parts & Shipping staff, ensuring accountability and effective teamwork.</p><p>• Oversee daily operations such as case management, workload distribution, and staff scheduling to maintain optimal service levels.</p><p>• Manage the entire Parts and Shipping function, including order processing, inventory coordination, fulfillment workflows, and warranty-related shipments.</p><p>• Drive process improvement initiatives to optimize order accuracy, shipping coordination, and customer satisfaction.</p><p>• Develop and maintain accurate standard operating procedures (SOPs) and training materials to ensure consistency across the team.</p><p>• Monitor and analyze performance metrics related to call handling, case resolution, and customer satisfaction scores to identify areas for improvement.</p><p>• Prepare and deliver reports on department performance, customer inquiries, and emerging trends to senior leadership.</p><p>• Collaborate with cross-functional teams to resolve customer issues, streamline processes, and support business growth.</p><p>• Lead training programs for new team members and existing staff, including onboarding, refresher courses, and job shadowing to enhance service quality.</p>
We are looking for a skilled Data Migration Specialist to lead the transition from NetSuite to D365 Business Central for our organization. This role requires someone with a keen attention to detail who excels in data mapping, transformation, and validation while ensuring accuracy and compliance throughout the migration process. As this is a long-term contract position, you'll play a critical role in enabling seamless data flow and supporting post-migration activities.<br><br>Responsibilities:<br>• Assess the existing NetSuite data structure and prioritize data sets for migration based on business and compliance needs.<br>• Collaborate with stakeholders to identify critical data elements and define the scope of migration to D365 Business Central.<br>• Develop and recommend frameworks, tools, and methodologies to ensure efficient and accurate data transfer.<br>• Create and implement procedures for mapping, transforming, and cleansing data in line with industry best practices.<br>• Execute the full migration process, including extraction, transformation, and loading of data from NetSuite to D365 Business Central.<br>• Validate and reconcile migrated data to ensure integrity and accuracy throughout the migration lifecycle.<br>• Identify and resolve migration issues, documenting processes and providing suggestions for scalability.<br>• Support testing efforts post-migration and assist in training users to navigate the new system effectively.<br>• Maintain clear communication with stakeholders and technical teams to provide regular updates on progress and findings.
