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4 results for Noc Technician in Rockford, IL

Tier 2 Help Desk/Desktop Support Analyst

Cary, IL
onsite
Contract / Temporary to Hire
33.25 - 38.50 USD / Hourly
We are seeking a high-energy, detail-oriented Desktop Support Technician for a contract engagement in Cary, IL. This role is ideal for a detail oriented with deep experience in enterprise-level endpoint management and hardware support. You will be responsible for maintaining the health and performance of our technology stack, ranging from standard executive workstations to specialized warehouse mobility tools. Key Responsibilities Endpoint Management: Deploy, maintain, and troubleshoot Windows 10 and 11 operating systems within a large-scale enterprise environment. Software & Cloud Support: Provide advanced support for the Microsoft 365 suite and manage device enrollment and software deployment via Microsoft Intune and SCCM. Specialized Hardware: Provide hands-on support for Zebra scanners and other warehouse mobility devices to ensure seamless logistics operations. Infrastructure & AV: Maintain conference room setups and audiovisual technology to support onsite collaboration. Networking: Perform basic troubleshooting for wired and wireless connectivity, including TCP/IP, DHCP, DNS, and Meraki-based VPN connectivity. Asset Management: Track hardware and software lifecycles through diligent asset management and inventory practices. Identity & Access: Utilize Active Directory for user management and enterprise IT environment navigation. Service Delivery: Manage and resolve support requests through the ServiceNow ticketing system, ensuring high levels of internal user satisfaction.
2026-04-02T21:38:45Z

IT Manager/Director

Madison, WI
onsite
Contract / Temporary to Hire
55.00 - 62.50 USD / Hourly
We are looking for an experienced IT Manager/Director to oversee and optimize our organization's IT operations in Madison, Wisconsin. This is a contract-to-permanent position, offering a dynamic opportunity to lead teams, manage infrastructure, and drive IT strategies in the semi-conductor and electric component manufacturing industry. The ideal candidate will bring strong leadership skills and a comprehensive understanding of service desk management, security, and infrastructure. Responsibilities: • Lead and manage the IT department, including service desk operations, infrastructure, and security protocols. • Oversee performance reviews and ensure alignment with organizational goals for IT staff. • Implement and maintain Active Directory, backup technologies, and Cisco systems to support business operations. • Manage cloud ERP systems, including QAD, and ensure seamless configuration management. • Develop and maintain vendor relationships to optimize technology solutions and cost efficiency. • Utilize Jira Service Desk and Confluence tools to streamline service desk ticketing and problem resolution. • Ensure superior customer service by fostering a responsive and efficient IT support environment. • Monitor and optimize IT hardware and software systems for peak performance. • Evaluate and manage talent pipelines within the IT team to support organizational growth. • Drive continuous improvement initiatives within IT operations and service delivery.
2026-04-01T21:13:45Z

Systems Administrator

Schaumburg, IL
onsite
Contract / Temporary to Hire
55.00 - 65.00 USD / Hourly
We are looking for an experienced Systems Administrator to join our team in Schaumburg, Illinois. In this Contract to permanent position, you will play a vital role in maintaining and optimizing the organization's IT infrastructure. This role requires a hands-on approach to managing enterprise systems, troubleshooting issues, and ensuring high performance across a variety of platforms. Responsibilities: • Manage and administer Windows Server environments, including updates, upgrades, and virtual machine maintenance. • Support and maintain Active Directory and Microsoft Entra ID (Azure AD) in hybrid identity setups. • Provide troubleshooting and end-user support for PCs, including hardware and software issues on Intune-managed endpoints. • Oversee Windows desktop support and ensure smooth operations across the organization. • Assist with virtualization platforms such as VMware and other hypervisor environments. • Monitor and manage Azure Backup and Recovery Services Vault-based backup infrastructure. • Contribute to endpoint protection operations using platforms such as CrowdStrike Falcon or similar. • Diagnose and resolve system, network, and application issues, including those related to cloud-managed networking (Meraki). • Follow established change management and ticketing workflows, ensuring compliance with organizational processes.
2026-04-16T13:18:43Z

IT Manager/Director

Glendale Heights, IL
remote
Permanent
170000.00 - 200000.00 USD / Yearly
We are looking for an experienced Director of Software Engineering to lead and shape our software engineering strategy. This role involves defining technical visions, designing cloud-based applications, and driving innovation through AI and automation technologies. If you have a passion for creating secure, scalable, and high-performing systems, we want to hear from you. Responsibilities:• Develop and implement a comprehensive software engineering strategy for cloud-hosted applications, integration services, and automation solutions.• Define the technical vision for custom development, database integration, and process automation to support organizational systems.• Identify and incorporate AI and automation technologies to enhance business processes and system efficiency.• Establish and enforce engineering standards to ensure scalability, security, and performance across software systems.• Lead continuous improvement initiatives for engineering processes, tools, and team operations.• Make architectural decisions for Azure services, including App Services, Functions, Storage, Service Bus, Logic Apps, and Data Factory.• Oversee the development of APIs, data pipelines, automation workflows, and system integrations.• Ensure compliance with enterprise security standards, data governance policies, and operational controls.• Research and recommend emerging technologies, such as AI/ML platforms and intelligent automation tools, to stay ahead in the industry.
2026-04-09T20:28:42Z