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1 result for Customer Service Manager in Rockford, IL
- Elgin, IL
- onsite
- Temporary
- 25 - 30 USD / Hourly
- <p>We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts such as Walmart, etc.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer support by handling inquiries and resolving issues efficiently.</p><p>• Manage order entry processes with accuracy and attention to detail.</p><p>• Communicate effectively with clients and internal teams to ensure smooth operations.</p><p>• Handle both inbound and outbound calls with professionalism and a customer-focused approach.</p><p>• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.</p><p>• Act as a reliable point of contact for customers, keeping them informed throughout the process.</p><p>• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.</p><p>• Identify and implement solutions proactively, navigating challenges independently when needed.</p><p>• Collaborate with team members to support the needs of large retail clients effectively.</p><p>• Stay organized and adaptable in a fast-paced environment.</p>
- 2026-04-15T00:00:00Z