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24 results for Customer Service Manager in Rockford, IL

Customer Service Manager
  • Rolling Meadows, IL
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 40.00 USD / Hourly
  • <p>We are looking for a dynamic Customer Service Manager to join our team in Rolling Meadows, Illinois. This contract to permanent position offers an opportunity to lead a collaborative team while driving exceptional customer experiences in the wholesale distribution industry. The ideal candidate will bring strategic leadership skills and a passion for fostering a positive and results-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on leadership to create a structured, supportive, and collaborative team culture focused on enhancing the customer experience.</p><p>• Supervise and develop a team of Customer Service Representatives and Parts & Shipping staff, ensuring accountability and effective teamwork.</p><p>• Oversee daily operations such as case management, workload distribution, and staff scheduling to maintain optimal service levels.</p><p>• Manage the entire Parts and Shipping function, including order processing, inventory coordination, fulfillment workflows, and warranty-related shipments.</p><p>• Drive process improvement initiatives to optimize order accuracy, shipping coordination, and customer satisfaction.</p><p>• Develop and maintain accurate standard operating procedures (SOPs) and training materials to ensure consistency across the team.</p><p>• Monitor and analyze performance metrics related to call handling, case resolution, and customer satisfaction scores to identify areas for improvement.</p><p>• Prepare and deliver reports on department performance, customer inquiries, and emerging trends to senior leadership.</p><p>• Collaborate with cross-functional teams to resolve customer issues, streamline processes, and support business growth.</p><p>• Lead training programs for new team members and existing staff, including onboarding, refresher courses, and job shadowing to enhance service quality.</p>
  • 2026-01-21T00:29:31Z
Customer Service Representative
  • Madison, WI
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • We are looking for a motivated and dedicated Customer Service Representative to join our team in Madison, Wisconsin. In this role, you will provide exceptional support to customers, ensuring their inquiries and concerns are addressed promptly and professionally. This is a fantastic opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. This position is offered as a long-term contract.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, email, or other communication channels with professionalism and efficiency.<br>• Assist customers with placing orders, resolving issues, and answering product or service-related questions.<br>• Accurately input order details and customer information into the system to ensure seamless processing.<br>• Handle both inbound and outbound calls to address customer needs and follow up on unresolved matters.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Collaborate with team members to improve service delivery and address complex customer situations.<br>• Uphold high-quality standards in customer service to ensure satisfaction and loyalty.<br>• Stay updated on company products, services, and policies to provide accurate and informed responses.<br>• Manage multiple tasks simultaneously while maintaining focus and attention to detail.<br>• Identify opportunities to enhance customer experience and provide constructive feedback to the team.
  • 2026-01-16T17:48:59Z
Customer Service Representative
  • Madison, WI
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract position, you will serve as the first point of contact for customers, delivering exceptional support and ensuring their needs are met efficiently. This role is ideal for individuals who thrive in fast-paced environments and enjoy building positive relationships with clients.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone, ensuring their concerns are addressed professionally.<br>• Provide accurate information about products, services, and processes to assist customers effectively.<br>• Handle order entry tasks with precision to ensure accurate and timely processing.<br>• Manage both inbound and outbound calls, maintaining a positive and helpful demeanor.<br>• Resolve customer issues and complaints by identifying solutions and taking appropriate actions.<br>• Document customer interactions and maintain detailed records to support follow-up actions.<br>• Collaborate with team members to enhance service quality and meet performance goals.<br>• Stay up-to-date with company policies and procedures to provide accurate information.<br>• Ensure customer satisfaction by delivering exceptional service and exceeding expectations.<br>• Identify opportunities for process improvements to enhance overall customer experience.
  • 2026-01-16T17:48:59Z
Pricing Coordinator
  • Rolling Meadows, IL
  • remote
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a skilled Pricing Coordinator to join our team in Rolling Meadows, Illinois. In this role, you will play a critical part in handling pricing requests, ensuring compliance with policies, and providing accurate quotes for customers across specific trade lanes. You will also focus on maintaining strong communication with stakeholders and delivering high-quality pricing solutions that meet operational goals. This is a Long-term Contract position offering the opportunity to contribute to continuous improvement initiatives and drive successful outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Manage and respond to daily pricing requests within assigned deadlines or service level agreements.</p><p>• Verify compliance with operational policies, including restrictions on commodities and embargoed countries.</p><p>• Document pricing activities thoroughly to ensure clear communication with operations staff.</p><p>• Track and report progress toward monthly goals and key performance indicators (KPIs).</p><p>• Build relationships with stakeholders within the network to maintain updated pricing for accessorial charges.</p><p>• Provide immediate door-to-door pricing solutions when required by customers.</p><p>• Collaborate with peers and management to identify and implement best practices for improving pricing processes.</p><p>• Analyze trends in pricing activities to enhance win ratios and overall performance.</p><p>• Ensure continuous improvement in the quality of pricing services through consistent evaluation and feedback.</p><p>• Perform other duties as assigned, contributing to operational excellence.</p>
  • 2026-01-19T16:28:38Z
Business Intelligence (BI) Consultant
  • Lake Mills, WI
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 40.00 USD / Hourly
  • We are looking for a skilled Business Intelligence (BI) Consultant to join our team in Lake Mills, Wisconsin. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic manufacturing environment. The ideal candidate will have a strong background in customer service and BI tools, along with the ability to manage vendor relationships effectively.<br><br>Responsibilities:<br>• Engage with customers to gather requirements and provide exceptional support, ensuring their needs are met.<br>• Utilize Power BI for designing and expanding reporting capabilities to enhance business insights.<br>• Collaborate with vendors and clients to establish clear communication and technical requirements.<br>• Build and maintain strong relationships with vendors, ensuring seamless communication and project execution.<br>• Support the development and management of BI dashboards and reporting tools.<br>• Work closely with organizational teams to align business intelligence strategies with company goals.<br>• Assist in managing electronic data interchange (EDI) processes to streamline operations.<br>• Conduct regular reviews of BI systems to identify areas for improvement.<br>• Provide expertise in SQL Server-based BI solutions to optimize data analytics.<br>• Troubleshoot and resolve issues related to BI tools and customer service software.
  • 2026-01-16T19:13:50Z
Concierge 4
  • Madison, WI
  • remote
  • Temporary
  • 22.00 - 22.00 USD / Hourly
  • <p>We are looking for an experienced Concierge to join our team on a contract basis in Waukesha, Wisconsin. This role is focused on delivering exceptional customer service while managing front desk operations and assisting with events. If you thrive in a fast-paced environment and enjoy creating memorable experiences, this position offers you the opportunity to showcase your skills and make a lasting impact.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist employees and visitors while maintaining an attentive and friendly lobby environment.</p><p>• Coordinate conference room bookings and ensure proper setup and breakdown for meetings and events.</p><p>• Provide information about the building, campus, and surrounding area to employees and guests.</p><p>• Address and resolve issues related to building services such as janitorial, mailroom, copier services, parking, badging, and more.</p><p>• Maintain the organization and cleanliness of lobby and front desk areas.</p><p>• Collaborate with team members to ensure smooth daily operations and provide support as needed.</p><p>• Respond promptly to requests for information and communicate effectively with management at various levels.</p><p>• Anticipate client needs and proactively address concerns to ensure satisfaction.</p><p>• Assist with event setup, execution, and post-event breakdown.</p><p>• Perform additional duties as required to support the business needs.</p>
  • 2026-01-23T22:58:53Z
Human Resources (HR) Manager
  • Elk Grove Village, IL
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>Robert Half is supporting a valued client in the Schaumburg, IL area that is looking to add a Bilingual Spanish/English Senior Human Resources Generalist to their team. This organization is known for its commitment to quality, innovation, and long-term employee development. They operate in a fast‑paced, hands‑on manufacturing environment and are seeking an HR professional who thrives in a role that blends employee support, compliance, and day‑to‑day HR operations.</p><p><br></p><p>About the Role</p><p>This Senior HR Generalist will serve as a key resource for employees and leaders, supporting a wide range of HR functions including onboarding, benefits administration, employee relations, performance processes, and coordination with corporate HR and payroll teams. The ideal candidate enjoys being visible on the production floor, building relationships, and ensuring HR processes run smoothly and compliantly.</p><p><br></p><p>Key Responsibilities</p><ul><li>Maintain a strong presence on the production floor, offering support, answering questions, and reinforcing company culture.</li><li>Partner with corporate HR and payroll to process new hires, terminations, compensation changes, and other personnel actions.</li><li>Lead the full onboarding experience—from offer letter through first‑day orientation—including document verification and preparation of materials.</li><li>Administer employee benefits programs, including enrollments, changes, leaves of absence, and employee communication.</li><li>Manage workers’ compensation reporting, unemployment claims, disability cases, and related documentation.</li><li>Handle employee relations matters by addressing concerns, facilitating conflict resolution, and conducting investigations; escalate complex issues as appropriate.</li><li>Participate in disciplinary discussions, termination meetings, and investigative processes.</li><li>Track and maintain compliance for required and optional training programs such as safety, anti‑harassment, certifications, and continuing education.</li><li>Support compensation administration by drafting job descriptions, evaluating roles, recommending merit and promotional adjustments, and assisting with salary surveys.</li></ul><p><br></p><p><br></p>
  • 2026-01-14T17:05:22Z
Sytline/Infor Support Tech
  • Madison, WI
  • onsite
  • Temporary
  • 45.00 - 55.00 USD / Hourly
  • <p>We are looking for an experienced Syteline (version 8 and version 10) Consultant to join our team on a long-term contract basis in Madison, Wisconsin. In this role, you will provide technical support, training, and guidance to end-users while ensuring the efficient operation of ERP and CRM systems. This opportunity is ideal for someone who is detail oriented, thrives in client-facing scenarios, and enjoys solving technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical assistance and support for ERP and CRM systems, focusing on Syteline versions 8 and 10.</p><p>• Handle incoming tickets, prioritize requests, and resolve low to medium priority issues effectively.</p><p>• Train and guide employees on system functionalities, fostering confidence and understanding.</p><p>• Develop and maintain dashboards and reports to support business operations.</p><p>• Ensure system configurations align with business requirements and provide documentation for processes.</p><p>• Collaborate with team members on troubleshooting network, hardware, and software issues.</p><p>• Participate in API development and integration efforts to enhance system capabilities.</p><p>• Utilize Fresh Service to manage and track support tickets efficiently.</p><p>• Maintain organized workflows and ensure timely resolution of technical issues.</p><p>• Provide superior customer service while addressing user concerns and technical questions.</p>
  • 2026-01-22T15:34:06Z
Service Desk Team Lead
  • Schaumburg, IL
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are seeking a confident and proactive Service Desk Team Lead to take ownership of our service desk operations. Reporting to the IT Operations Manager, you will manage a team of three in-house technicians plus outsourced Level 1 support, delivering exceptional end-user support in a 24x7 global enterprise.</p><p>This is a leadership role requiring strategic oversight—not a traditional “hands-on-keyboard” help desk position. You will be responsible for driving operational excellence, implementing new technologies, managing budgets, scaling team resources, and optimizing service levels through SLA management and possible outsourcing initiatives. You must bring accountability, strong decision-making, and a continuous improvement mindset to this function.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and oversee daily service desk operations, providing clear direction and support</li><li>Serve as the escalation point for complex technical issues</li><li>Ensure SLA compliance and high standards for customer satisfaction and ticket resolution</li><li>Communicate professionally with users and stakeholders, both in person and via email</li><li>Identify and implement new technologies and process improvements to support ongoing business growth</li><li>Manage third-party support providers and outsourcing activities, including SLA development</li><li>Control service desk budgets and related costs</li><li>Flexibly scale team resources up or down as needed to ensure consistent performance</li><li>Promote a culture of continual learning and professional development through certifications and ongoing training</li></ul>
  • 2026-01-12T17:39:36Z
Payroll Administrator
  • Wheaton, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>The Payroll Administrator is responsible for assisting the Payroll Operations Manager with all aspects of payroll for First Trust Portfolios and their domestic and international affiliates.<strong>                                   </strong></p><ul><li>Assist in processing the full payroll cycle for all entities including data input, transmission, auditing, reporting, balancing, and reconciliation.</li><li>Prepare regular reports such as quarterly 401k matching, benefit billing summaries, and overtime</li><li>Manage state-specific tax/insurance reporting and billing.</li><li>Partner with internal Tax and Accounting departments for payroll account and G/L reconciliations, and regular reporting</li><li>Provide information to third-parties including vendors and audit teams</li><li>Answer manager and employee questions, and resolve payroll issues</li><li>Maintain employee payroll files</li></ul><p><strong> </strong></p><p><br></p>
  • 2026-01-09T19:27:47Z
Fulfillment Specialist
  • Madison, WI
  • onsite
  • Temporary
  • 18.00 - 19.50 USD / Hourly
  • <p>We are looking for a dedicated Fulfillment Clerk to join our team on a contract basis in Madison, Wisconsin. This role involves handling a variety of tasks to ensure the efficient shipping, receiving, and packaging of pharmaceutical products. If you enjoy working in a fast-paced environment and have strong organizational skills, this position may be a great fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage the shipping and receiving of pharmaceutical products, ensuring all items are handled with care.</p><p>• Assemble and prepare boxes for shipping, including packaging medications securely.</p><p>• Process outgoing mail, including medications that require specialized packaging such as refrigeration.</p><p>• Receive and organize incoming orders, shelving medications as needed.</p><p>• Perform light data entry and computer-based tasks to maintain accurate records.</p><p>• Remain on your feet throughout the day to support various operational activities.</p><p>• Ensure proper handling and packaging of medications according to established guidelines.</p><p>• Collaborate with team members to maintain a smooth workflow and address any logistical challenges.</p>
  • 2026-01-09T15:03:45Z
Financial Planning & Analysis Manager
  • Schaumburg, IL
  • onsite
  • Permanent
  • 170000.00 - 175000.00 USD / Yearly
  • <p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>•      Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>•      Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>•      Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>•      Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>•      Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>•      Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>•      Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>•      Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>•      Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>•      Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>•      Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
  • 2026-01-09T22:28:52Z
Administrative Assistant
  • Crystal Lake, IL
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • <p>We are looking for a detail-oriented Administrative Assistant to join our team in Crystal Lake, Illinois. This is a contract-to-permanent position and <strong><u>experience within the property management industry is required.</u></strong> Looking for someone who thrives in a fast-paced environment and enjoys handling a variety of administrative tasks. The ideal candidate will bring excellent organizational skills and a proactive approach to supporting daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support, including managing schedules, organizing documents, and maintaining records.</p><p>• Handle incoming calls professionally and direct inquiries to the appropriate team members.</p><p>• Perform data entry tasks with precision to ensure accuracy and completeness.</p><p>• Greet visitors and manage receptionist duties, creating a welcoming environment.</p><p>• Utilize Microsoft Office and Google Suite tools to prepare reports, presentations, and correspondence.</p><p>• Coordinate office activities, ensuring smooth daily operations and timely communication.</p><p>• Support property management-related tasks and assist in maintaining property records.</p><p>• Conduct follow-ups and respond to client inquiries in a timely manner.</p><p>• Collaborate with team members to streamline workflows and improve efficiency.</p><p>• Assist with other administrative tasks as needed to support the team.</p>
  • 2026-01-13T18:23:37Z
SQL Dev/EDI Analyst
  • Lake Mills, WI
  • onsite
  • Contract / Temporary to Hire
  • 45.00 - 55.00 USD / Hourly
  • We are looking for an experienced SQL Developer and EDI Analyst to join our team in Lake Mills, Wisconsin. In this role, you will play a key part in managing and optimizing electronic data interchange processes while working closely with clients to deliver tailored solutions. This is a contract position with the potential for long-term employment, offering the opportunity to contribute to a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Develop, maintain, and optimize Electronic Data Interchange (EDI) systems to ensure seamless data exchange.<br>• Collaborate with clients to understand their specific needs and deliver customized solutions.<br>• Create and implement technical specifications for data modeling and system integration.<br>• Work with Sage 300 to address accounting-related requirements and ensure system efficiency.<br>• Utilize Microsoft SQL and mSQL for database development, troubleshooting, and optimization.<br>• Provide technical support and act as a resource for both internal and external stakeholders.<br>• Analyze and resolve data discrepancies to maintain data integrity across all systems.<br>• Develop and document processes and workflows for system enhancements.<br>• Offer excellent customer service by addressing client inquiries and concerns promptly.<br>• Stay updated on industry trends and best practices to continuously improve system performance.
  • 2026-01-22T15:34:06Z
Investment/Portfolio Manager
  • Lake Geneva, WI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for an experienced Investment/Portfolio Manager to join a boutique law firm located in Lake Geneva, Wisconsin. In this role, you will oversee equity portfolios for high-net-worth and ultra-high-net-worth clients, including personal trusts, partnerships, and foundations. This position offers a unique opportunity to coordinate with external investment managers and brokers while ensuring tailored financial solutions for sensitive client relationships.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you.  God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize equity portfolios for personal trusts, partnerships, and foundations, ensuring alignment with client goals.</p><p>• Oversee cash flow requirements and manage cash investments for trust accounts, foundations, and partnerships.</p><p>• Monitor portfolio holdings and provide updates on market trends, news, and relevant financial insights to trustees.</p><p>• Collaborate with external brokers to implement investment decisions, handle trust funding, distributions, and charitable donations.</p><p>• Establish and maintain strong relationships with external investment managers, ensuring seamless coordination.</p><p>• Prepare detailed investment performance reports and present findings to clients and stakeholders.</p><p>• Actively contribute to meeting client needs by adapting to various responsibilities within a small and dynamic team.</p><p>• Ensure compliance with relevant regulations and tax laws governing trust investments and accounting.</p><p>• Utilize niche software tools and platforms, including Bloomberg and Morningstar, to support portfolio management efforts.</p>
  • 2026-01-05T22:24:33Z
Exception
  • Mettawa, IL
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a detail-oriented Accounts Receivables Specialist to join our team in Mettawa, IL. In this long-term contract position, you will play a crucial role in managing collections, financial transactions, ensuring accuracy in billing, and facilitating timely collections. This opportunity is ideal for someone with strong organizational skills and a solid understanding of collections and accounts receivable processes. <br> Responsibilities: • Commercial collections to ensure timely payments and address any discrepancies. • Apply cash payments accurately to customer accounts and reconcile any variances. • Monitor and follow up on outstanding invoices to maintain healthy cash flow. • Collaborate with internal teams to streamline billing functions and resolve issues. • Utilize Microsoft Excel to create formulas and analyze financial data effectively. • Prepare and maintain detailed financial reports for management review. • Ensure compliance with company policies and regulations in all accounts receivable activities. • Provide exceptional customer service to clients regarding billing inquiries and payment processing.
  • 2026-01-06T21:49:01Z
Accounting Assistant
  • Schaumburg, IL
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including Medical/Dental, 401k & time off. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job description</u></strong></p><ul><li>Accounts payable set up purchase orders, enter invoices, obtain approvals from project managers, follow up on problem invoices/vendor credits. Collate invoice with checks. Maintain subcontractors certificates of insurance</li><li>Enter weekly payroll in Sage & ADP, distribute reports to project managers for approval. Track time off, apprentice union raises</li><li>Assist with tracking cash flow and change order collection</li><li>Log, track all orders, deliveries, invoices and payments</li><li>Process sale and use/lease tax</li><li>Prepare budget entry in the online system</li><li>Service dispatch, billing, and collections. Provide customers with certificates of insurance</li><li>Order office supplies and equipmentMedical/Dental, 401k & time off</li></ul><p><br></p>
  • 2026-01-09T22:24:12Z
Insurance Billing Specialist
  • Mundelein, IL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><em>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </em></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
  • 2026-01-09T15:03:45Z
Sr Developer, Agentforce
  • Vernon Hills, IL
  • remote
  • Permanent
  • 104000.00 - 156000.00 USD / Yearly
  • <p><strong>Job Title: Sr. Salesforce Developer (Agentforce & LLMs)</strong></p><p><strong>Location:</strong> Remote (U.S. Based) or Hybrid (Chicago/Vernon Hills, IL) <strong>Compensation:</strong> $104,000 – $156,000 + Bonus <strong>Industry:</strong> Financial Services / Fintech</p><p><strong>Are you ready to build the future of "Agentic" workflows?</strong></p><p>We are seeking a high-performing <strong>Sr. Salesforce Developer</strong> to join a "best-in-class" digital squad for one of the fastest-growing credit unions in the U.S. This isn’t a maintenance role; you will be at the ground floor of an aggressive AI transformation, architecting and deploying autonomous agents that redefine the member experience.</p><p>Our client treats IT as a strategic partner—not a cost center. With an ever-increasing digital budget and a "big swing" approach to technology, this is the place for a developer who wants to move beyond standard CRM work and lead the charge in <strong>Agentforce</strong> and <strong>Large Language Models (LLMs)</strong>.</p><p><strong>The Mission:</strong></p><ul><li><strong>Hands-on Implementation:</strong> Design and deploy bespoke autonomous agents using <strong>Salesforce Agentforce</strong>.</li><li><strong>AI Orchestration:</strong> Apply prompt engineering and agentic frameworks to drive precise business outcomes.</li><li><strong>Full-Stack Salesforce Dev:</strong> Build and optimize Data Cloud integrations, Apex, LWC, and Flow to support secure, agentic workflows.</li><li><strong>Consumer-Facing Impact:</strong> Focus on external, consumer-facing use cases that directly impact financial freedom for members.</li></ul><p><br></p><p><strong>Why Join This Team?</strong></p><ul><li><strong>Cutting-Edge Tech:</strong> Be a pioneer in the Agentforce space with a company that is fully funded and committed to the platform.</li><li><strong>Stable & Growing:</strong> A Gallup Exceptional Workplace Award winner with a passionate, inclusive culture.</li><li><strong>Flexibility:</strong> Work-life balance is a core value. We offer core hours of <strong>9:00 AM – 3:00 PM CST</strong> to ensure the team stays synchronized while respecting your personal time.</li><li><strong>Remote-Friendly:</strong> While we love our Chicago-area team members (Hybrid 3 days/week), we are open to top-tier talent across the U.S.</li></ul><p><br></p>
  • 2026-01-08T21:14:01Z
Regulatory and Quality Operations/Supply Chain
  • Elgin, IL
  • onsite
  • Temporary
  • 26.60 - 30.80 USD / Hourly
  • We are seeking an experienced Regulatory and Quality Operations specialist to join our team in Elgin, Illinois. In this role, you will play a pivotal part in managing product lifecycles, ensuring regulatory compliance, and aligning customer specifications with industry standards. This is a long-term contract position, offering the opportunity to contribute to quality assurance and supply chain operations within a dynamic environment.<br><br>Responsibilities:<br>• Develop and maintain product specifications and verification documents in alignment with quality standards.<br>• Collaborate directly with customers to ensure their specifications meet regulatory compliance and industry requirements.<br>• Manage the complete product lifecycle, ensuring alignment with both customer needs and regulatory guidelines.<br>• Conduct audits and reviews to maintain adherence to regulatory and quality assurance standards.<br>• Oversee nutritional labeling processes to ensure compliance with legal and industry-specific requirements.<br>• Prepare and manage regulatory documents to support customer and internal operations.<br>• Implement quality assurance processes to uphold consistent standards across supply chain activities.<br>• Coordinate with vendors and stakeholders to resolve account discrepancies and streamline invoice management.<br>• Monitor supply chain operations to ensure effective management and alignment with organizational goals.<br>• Identify opportunities for improvement in quality and regulatory operations, driving continuous enhancement.
  • 2026-01-21T17:54:04Z
Tax Preparer
  • Lake Geneva, WI
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Tax Preparer to join our team in Lake Geneva, Wisconsin, on a contract basis. This role is ideal for someone with experience in preparing complex fiduciary and partnership income tax returns, who is eager to contribute to a boutique legal firm specializing in estate planning and taxation. As part of this position, you will play a key role in assisting high-net-worth clients with their federal and state tax filing needs.<br><br>Responsibilities:<br>• Prepare a variety of federal and state income tax returns, including Forms 1041, 1065, and 990-PF.<br>• Develop and implement tax-planning strategies to optimize client outcomes.<br>• Conduct research on tax-related matters to ensure compliance and accuracy.<br>• Review and process quarterly estimated tax payments for clients.<br>• Collaborate on trust accounting practices, including preparation of estate and gift tax returns.<br>• Assist with bookkeeping and billing activities as needed.<br>• Maintain proficiency in ProSystem fx tax preparation software to ensure efficient workflow.<br>• Support the firm during busy tax filing seasons by managing increased workloads.<br>• Work closely with partners and the tax manager to meet client needs effectively.
  • 2026-01-21T14:58:46Z
Controller
  • Barrington, IL
  • onsite
  • Temporary
  • 50.00 - 60.00 USD / Hourly
  • <p>We are looking for a dedicated Controller to join our client's team in the Northwest suburbs of Chicago. This long-term contract role offers the opportunity to lead financial operations, ensure compliance with regulatory standards, and manage reporting processes. If you thrive in a collaborative environment and have a strong background in financial planning and accounting, we invite you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and deliver accurate and timely financial reports while ensuring compliance with organizational standards and regulations.</p><p>• Oversee job costing, work-in-progress reporting, and project profitability analysis.</p><p>• Support external audits by providing necessary documentation and ensuring readiness for compliance reviews.</p><p>• Create and maintain internal controls to uphold company policies and regulatory requirements.</p><p>• Manage bank and lender compliance reporting, ensuring all submissions are accurate and timely.</p><p>• Lead a team of 5-7 entry-level financial analysts, providing guidance and fostering growth in attention to detail.</p><p>• Monitor and track financial performance metrics to identify areas for improvement.</p><p>• Collaborate with cross-functional teams to ensure smooth financial operations and project alignment.</p><p>• Assist with document control processes, including scanning, compiling, and organizing financial documents.</p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></p>
  • 2026-01-20T17:08:42Z
Sr. Accountant
  • St. Charles, IL
  • onsite
  • Permanent
  • 90000.00 - 105000.00 USD / Yearly
  • <p>Robert Half is looking for a Senior Accountant for a client in the western suburbs. The Senior Accountant will report to the Controller. The Senior Accountant will prepare and maintain financial records to track the organization’s assets, liabilities, profit and loss and other related financial activities for the company. </p><p><br></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p><p>• Performs general accounting and other related duties for the organization.</p><p>• Prepares monthly financials, reports, and schedules.</p><p>• Reconciles balance sheet accounts.</p><p>• Prepares monthly journal entries. </p><p>• Posts intercompany transactions, journal entries and balances intercompany accounts </p><p>• Reconciles bank accounts daily. </p><p>• Reviews A/R and performs collection duties.</p><p>• Provides support for outside auditors; gather necessary account information and backup documentation for quarterly and annual audit.</p><p>• Participates in quarterly inventory process with production.</p><p>• Follows US GAAP accounting practices and procedures.</p><p>• Cross trains with A/P to be a proficient backup. </p><p>• Performs other related duties and projects as assigned.</p><p><br></p><p><br></p>
  • 2026-01-12T19:38:46Z
Corporate Paralegal
  • Itasca, IL
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a highly skilled Corporate Paralegal to join our team in Itasca, Illinois. This long-term contract position offers the opportunity to support critical legal initiatives, including compliance updates and the development of modular contract templates for loan, lease, and finance programs. The role requires strong organizational skills, attention to detail, and the ability to collaborate effectively across teams to deliver impactful results. <br> Responsibilities: • Conduct thorough reviews of existing contract templates to identify necessary updates. • Implement pre-approved sanctions and privacy clauses into customer-facing agreements. • Gather and analyze loan and lease templates from multiple locations to ensure consistency. • Develop modular contract architecture, including core agreements, schedules, and riders. • Prepare comprehensive handover packages with updated templates, clause libraries, and negotiation playbooks. • Collaborate with stakeholders to ensure compliance updates are completed within defined timelines. • Streamline template inventories to reduce complexity and improve usability. • Facilitate cross-functional approvals and escalate issues as needed. • Provide guidance and training on new template implementations and negotiation tools. • Monitor project milestones and ensure deliverables align with organizational objectives. <br> The pay range for this position is 27 to 33. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. <br> Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
  • 2026-01-21T22:49:14Z