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33 results for Customer Service Manager in Rockford, IL

Customer Service Representative
  • Madison, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 20.00 USD / Hourly
  • We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and delivering accurate service in a fast-paced environment. The person in this role will handle customer interactions with professionalism, process orders carefully, and contribute to a positive experience for every caller.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide courteous, solution-focused support.<br>• Place outbound calls as needed to follow up on requests, clarify details, or provide updates.<br>• Enter orders and service-related information accurately into internal systems while maintaining attention to detail.<br>• Address customer questions, concerns, and routine issues by gathering information and guiding each interaction toward resolution.<br>• Maintain clear and organized records of conversations, transactions, and next steps for reference and follow-through.<br>• Manage a steady call volume while balancing efficiency, accuracy, and a high standard of customer care.<br>• Escalate more complex matters to the appropriate team when additional support or resolution is required.
  • 2026-08-21T20:38:46Z
General Manager
  • Fort Atkinson, WI
  • onsite
  • Permanent / Full Time
  • 180000.00 - 220000.00 USD / Yearly
  • <p><strong>Drive Growth. Build Teams. Make an Impact.</strong></p><p>We’re seeking a hands-on leader who can accelerate revenue, strengthen customer relationships, and align sales, marketing, and operations to deliver exceptional results. This is a high-visibility leadership role for someone who thrives on winning new business, developing teams, and turning strategy into measurable growth. For consideration, please apply with your most up to date resume (in confidence). Must be located within commuting distance to Fort Atkinson. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Lead and execute the company’s revenue growth strategy, including sales planning, forecasting, pipeline management, and performance reporting.</li><li>Coach and develop the sales team and external rep partners to drive accountability, exceed targets, and expand market reach.</li><li>Personally pursue and close new business while deepening relationships within key accounts.</li><li>Shape go-to-market, pricing, and account strategies through customer insight, market intelligence, and competitive analysis.</li><li>Oversee marketing initiatives that elevate brand awareness, generate qualified leads, and clearly communicate technical capabilities to customers.</li><li>Own the quoting process to ensure proposals are accurate, competitive, timely, and aligned with customer needs and production realities.</li><li>Lead customer service operations to deliver responsive support, smooth order execution, and strong customer retention.</li><li>Partner closely with manufacturing and cross-functional leaders to align customer commitments with operational performance, continuous improvement, and quality standards.</li></ul><p><br></p>
  • 2026-08-14T15:04:24Z
Operations Manager
  • Hoffman Estates, IL
  • onsite
  • Permanent / Full Time
  • 130000.00 - 140000.00 USD / Yearly
  • <p>Our client is looking for an Operations Manager to lead customer service and trade execution activities for a manufacturing-focused operation. This role is responsible for strengthening daily processes, guiding a distributed operations team, and ensuring smooth coordination across logistics, inventory, and vendor payment workflows. The ideal candidate brings strong operational leadership, a continuous improvement mindset, and the ability to build productive partnerships with commercial teams, suppliers, and service providers.</p><p><br></p><p>This position offers a salary of $130,000-$140,000 + health, vision, dental, 401K + match, PTO and much more.</p><p><br></p><p>Responsibilities:</p><p>• Lead and support the U.S. operations team, providing direction, coaching, and oversight across day-to-day trade execution activities.</p><p>• Refine operational workflows by introducing more efficient, standardized, and automated approaches to documentation and transaction processing.</p><p>• Foster a service-oriented team culture that strengthens collaboration with sales partners, customers, and suppliers.</p><p>• Guide staff in coordinating with warehouses, stevedores, trucking companies, and other logistics partners to keep shipments and related activities on track.</p><p>• Review monthly warehouse reporting, monitor aging inventory, and reconcile stock data against system records to maintain accurate visibility.</p><p>• Address delays or issues involving payments for steel purchases, freight, and third-party services, while partnering with finance to confirm invoice approvals align with agreed commercial terms.</p><p>• Work with internal technology teams to enhance operational systems and improve overall process effectiveness.</p><p>• Partner closely with regional leadership and cross-functional teams to align operations with broader business priorities.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
  • 2026-08-20T18:53:46Z
Customer Service Representative
  • Deer Park, IL
  • remote
  • Temporary / Contract
  • 27.00 - 27.00 USD / Hourly
  • <p>Robert half is looking for a Customer Service Representative to join a dynamic team in Deer Park, Illinois on a Contract basis. This role is well suited for someone who stays composed in a high-volume environment, communicates clearly with a range of stakeholders, and enjoys resolving questions with accuracy and care. The position focuses on supporting customers, clients, and branch teams through phone and system-based interactions while maintaining strong attention to detail across multiple platforms.</p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Respond to a large volume of inbound inquiries and provide timely, detail-focused support to candidates, clients, and branch staff.</p><p>• Research payroll and service concerns, gather relevant information, and guide each issue through to an accurate resolution.</p><p>• Record, update, and maintain transaction details in multiple systems, escalating items when additional payroll review is needed.</p><p>• Clarify service processes, expected timelines, and available solutions so users understand next steps and available resources.</p><p>• Promote and explain self-service options and communication tools to help users complete common tasks more efficiently.</p><p>• Handle unscripted conversations with sound judgment, adapting communication style to address unique situations and concerns effectively.</p><p>• Partner with cross-functional teams to coordinate follow-up, resolve open items, and ensure a consistent service experience across channels.</p><p>• Support both phone-based and inbox-driven workflows, balancing customer interactions with accurate documentation and order-related entry tasks.</p><p><br></p><p>If you are interested in this Customer Service Representative role, please submit your resume today!</p>
  • 2026-08-26T17:33:47Z
Customer Service Representative
  • Madison, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 25.00 USD / Hourly
  • We are looking for a Customer Service Representative to join our team in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing appointment scheduling, and creating a positive experience from the first interaction through post-service follow-up. In this role, you will support inbound inquiries, coordinate service visits, and maintain accurate records while working closely with internal team members to keep daily operations running smoothly.<br><br>Responsibilities:<br>• Respond to incoming phone calls and online inquiries with professionalism, empathy, and a strong sense of urgency.<br>• Turn customer inquiries into scheduled service appointments by identifying needs, asking thoughtful questions, and recommending the appropriate service options.<br>• Collect complete and accurate service details, including customer concerns, access information, prior history, and other relevant notes for the field team.<br>• Conduct post-service follow-up with customers to confirm satisfaction, address concerns, and help strengthen ongoing customer relationships.<br>• Reach out to membership customers to arrange routine maintenance visits and keep recurring service schedules on track.<br>• Maintain detailed and up-to-date customer records, communication notes, and appointment information within the company system.<br>• Partner with dispatch and other team members to communicate scheduling details, support appointment changes, and assist during busy periods.<br>• Help optimize the schedule by filling open time slots with waitlisted customers, maintenance visits, or other pending appointments.<br>• Provide additional administrative support such as data entry, outreach tasks, and team coordination as business needs require.
  • 2026-08-17T14:43:46Z
Customer Service Representative
  • Madison, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 20.00 USD / Hourly
  • We are looking for a customer-focused Customer Service Representative to support a non-profit organization in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles high-volume interactions professionally, and takes pride in delivering accurate service. The person in this role will assist callers, process information efficiently, and help ensure a positive experience across each customer touchpoint.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, empathy, and a solutions-oriented approach.<br>• Place outbound calls as needed to follow up on questions, provide updates, or gather missing information.<br>• Enter orders and service-related details accurately into internal systems while maintaining data quality.<br>• Resolve routine customer concerns by identifying needs, explaining next steps, and providing timely support.<br>• Document call activity, customer interactions, and outcomes thoroughly to maintain complete records.<br>• Manage a steady call volume while balancing efficiency, accuracy, and service quality expectations.<br>• Coordinate with internal team members when issues require additional review or escalation.<br>• Support operational updates or process changes as assigned, including adjustments to workflows and system-related tasks.
  • 2026-08-21T20:38:46Z
Investor Services Specialist
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 50000.00 - 60000.00 USD / Yearly
  • <p>We are looking for an Investor Services Specialist to support client relationships and servicing operations for mortgage portfolios in northwest suburbs of Chicago Illinois. In this role, you will partner with clients and internal teams to manage onboarding activities, coordinate servicing-related requests, and help maintain a high standard of service. This position is ideal for someone who communicates effectively, stays organized in a fast-paced environment, and brings prior experience in mortgage servicing or portfolio administration.</p><p><br></p><p>Responsibilities:</p><p>• Build and sustain positive working relationships with assigned clients by providing timely updates, clear communication, and dependable support.</p><p>• Oversee key portfolio activities such as onboarding, loan boarding coordination, servicing transfers, and service release tasks.</p><p>• Partner with internal departments to organize and support the setup of new client portfolios and related operational deliverables.</p><p>• Deliver guidance and training to clients on servicing portals, reporting tools, system features, and available services.</p><p>• Manage audit confirmation requests, portfolio review coordination, client inquiries, and other servicing-related follow-up activities.</p><p>• Conduct payment history research, account-level analysis, and detailed servicing investigations to support client needs.</p><p>• Act as a central point of coordination between clients and internal teams to resolve issues efficiently and maintain service quality.</p><p>• Contribute to service-level tracking, reporting support, quality-focused efforts, and process enhancement initiatives.</p><p>• Use servicing platforms, workflow systems, and reporting technology to complete tasks accurately and efficiently.</p>
  • 2026-08-31T13:53:44Z
Customer Experience Professional
  • Deer Park, IL
  • remote
  • Temporary / Contract
  • 27.00 - 27.00 USD / Hourly
  • <p>We are looking for a detail-oriented Customer Experience specialist for a FULLY REMOTE contract position. This opportunity is ideal for someone who thrives in a fast-paced service environment, enjoys solving problems in real time, and can confidently support candidates, clients, and branch teams. The role centers on handling a high volume of daily interactions, navigating multiple systems efficiently, and delivering clear, accurate guidance.</p><p><br></p><p>Must be okay with the following working hours: (Monday, Tuesday, Friday 7:00am to 6:00pm) (Wednesday, Thursday 12:00pm to 5:00pm)</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage a large volume of daily inbound and outbound customer contacts, providing timely support and maintaining service quality in a metrics-driven setting.</p><p>• Investigate and resolve payroll and service-related questions by gathering details, identifying next steps, and ensuring accurate follow-through.</p><p>• Assist candidates, clients, and branch personnel with questions about processes, timelines, and available service options.</p><p>• Enter, update, and document transactions carefully across multiple platforms, escalating items to payroll operations when additional action is required.</p><p>• Explain self-service tools and communication channels so users can complete routine tasks more efficiently and with greater confidence.</p><p>• Use sound judgment during unscripted conversations to address concerns effectively and adapt responses to each situation.</p><p>• Work closely with internal teams to support smooth issue resolution and maintain consistent communication across service channels.</p>
  • 2026-08-25T17:23:47Z
Collections Specialist
  • Naperville, IL
  • remote
  • Temporary / Contract
  • 22.00 - 24.00 USD / Hourly
  • We are looking for a detail-oriented Collector II to support account resolution activities and deliver a high standard of customer service for our team in Naperville, Illinois. This Long-term Contract position is ideal for someone who can communicate effectively with customers, manage collection-related tasks with accuracy, and maintain organized records in a fast-paced environment. The role requires sound judgment, strong communication, and the ability to work independently while following established policies and regulatory guidelines.<br><br>Responsibilities:<br>• Contact customers regarding past-due balances and work toward timely, effective resolution of outstanding accounts.<br>• Review account status, payment history, and related documentation to determine appropriate collection actions.<br>• Record customer interactions, account updates, and payment arrangements accurately within designated systems.<br>• Respond to customer questions with clear explanations and service-focused communication while supporting positive account outcomes.<br>• Negotiate payment solutions in alignment with company guidelines and applicable collection regulations.<br>• Monitor delinquent accounts and follow up consistently to encourage resolution and reduce aging balances.<br>• Use standard business software and collections tools to manage daily workload, track activity, and prepare account information for review.
  • 2026-08-25T15:48:47Z
Payroll Administrator
  • Wheaton, IL
  • onsite
  • Permanent / Full Time
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>The Payroll Administrator is responsible for assisting the Payroll Operations Manager with all aspects of payroll for First Trust Portfolios and their domestic and international affiliates.<strong>                                   </strong></p><ul><li>Assist in processing the full payroll cycle for all entities including data input, transmission, auditing, reporting, balancing, and reconciliation.</li><li>Prepare regular reports such as quarterly 401k matching, benefit billing summaries, and overtime</li><li>Manage state-specific tax/insurance reporting and billing.</li><li>Partner with internal Tax and Accounting departments for payroll account and G/L reconciliations, and regular reporting</li><li>Provide information to third-parties including vendors and audit teams</li><li>Answer manager and employee questions, and resolve payroll issues</li><li>Maintain employee payroll files</li></ul><p><strong> </strong></p>
  • 2026-09-04T15:08:38Z
Payroll Administrator
  • Wheaton, IL
  • onsite
  • Permanent / Full Time
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-$85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>The Payroll Administrator is responsible for assisting the Payroll Operations Manager with all aspects of payroll for First Trust Portfolios and their domestic and international affiliates.</p><p><strong> </strong></p><p><strong>Key </strong></p><p><strong>Responsibilities                                         </strong></p><ul><li>Assist in processing the full payroll cycle for all entities including data input, transmission, auditing, reporting, balancing, and reconciliation.</li><li>Prepare regular reports such as quarterly 401k matching, benefit billing summaries, and overtime</li><li>Manage state-specific tax/insurance reporting and billing.</li><li>Partner with internal Tax and Accounting departments for payroll account and G/L reconciliations, and regular reporting</li><li>Provide information to third-parties including vendors and audit teams</li><li>Answer manager and employee questions, and resolve payroll issues</li><li>Maintain employee payroll files</li></ul><p><br></p><p><strong> </strong></p>
  • 2026-08-25T14:53:50Z
Order Entry Specialist
  • Naperville, IL
  • onsite
  • Temporary to Hire
  • 24.70 - 28.60 USD / Hourly
  • <p>Order Entry / Invoicing / Customer Service Representative</p><p>We are seeking a detail-oriented<strong> Order Entry / Invoicing / Customer Service Representative t</strong>o join a growing team in Naperville, Illinois, on a Contract-to-Hire basis. This position plays a critical role in supporting daily customer operations by processing orders, generating invoices, coordinating deliveries, and providing exceptional customer service. The ideal candidate will be highly organized, thrive in a fast-paced environment, and possess strong communication and problem-solving skills.</p><p><br></p><p>Responsibilities</p><ul><li>Accurately enter customer orders into the company ERP system and ensure all order details, pricing, and shipping information are correct.</li><li>Generate and process invoices in a timely manner, ensuring billing accuracy and resolving any discrepancies as they arise.</li><li>Serve as the primary point of contact for customer inquiries regarding orders, shipments, pricing, product availability, and account information.</li><li>Coordinate with internal departments, including sales, purchasing, warehouse, and logistics teams, to ensure seamless order fulfillment and customer satisfaction.</li><li>Monitor open orders and proactively communicate updates regarding order status, shipping schedules, backorders, and delivery timelines.</li><li>Track shipments and coordinate with carriers to resolve delivery issues and ensure products arrive as expected.</li><li>Review and maintain customer records, pricing information, and order documentation to ensure accuracy and completeness.</li><li>Investigate and resolve customer concerns, billing questions, and invoice discrepancies in a professional and timely manner.</li><li>Process customer returns, credits, and adjustments while coordinating with internal teams and vendors when necessary.</li><li>Support sales initiatives by preparing quotes, processing customer requests, and assisting with account management activities.</li><li>Maintain a high level of customer service by responding promptly to phone calls, emails, and other customer communications.</li><li>Assist with reporting, data entry, and administrative tasks related to customer orders, invoicing, and account maintenance.</li></ul><p>The salary range for this position is $20 to $26. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
  • 2026-09-04T15:53:38Z
Credit Manager
  • Vernon Hills, IL
  • onsite
  • Permanent / Full Time
  • 90000.00 - 100000.00 USD / Yearly
  • <p>We are looking for an experienced Credit Manager to lead commercial credit and collections activities for a hardgoods manufacturing business. This role is responsible for maintaining healthy customer accounts across distributor and dealer channels while supporting daily order flow and broader finance operations. The ideal candidate brings strong judgment in credit evaluation, a practical approach to collections, and the ability to contribute to month-end financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage commercial credit and collections for distributor and dealer accounts, ensuring timely payment activity and appropriate account oversight.</p><p>• Review customer financial information and payment history to determine creditworthiness and establish or adjust credit limits.</p><p>• Authorize daily order releases by evaluating account exposure, payment status, and overall risk.</p><p>• Partner with sales, customer service, and finance teams to resolve account issues that may affect shipments or collections.</p><p>• Drive follow-up efforts on past-due balances with distributors and dealers, using a detail-oriented and results-oriented approach.</p><p>• Support month-end close by reconciling receivable activity, reviewing aging trends, and assisting with related finance reporting.</p><p>• Monitor portfolio performance and identify potential risks, recommending actions to reduce exposure and improve cash flow.</p><p><br></p><p><strong>Benefit : </strong>Medical/Dental, 401k & PTO</p><p>“Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.” to your posting. Once complete, let me know.</p>
  • 2026-09-01T13:58:40Z
Human Resources (HR) Coordinator
  • Sugar Grove, IL
  • onsite
  • Temporary / Contract
  • 25.00 - 26.00 USD / Hourly
  • <p><strong>Position Type:</strong> Contract-to-Hire</p><p>We are seeking an experienced <strong>Benefits Coordinator</strong> to join a Human Resources team in a contract-to-hire opportunity. The primary focus of this position is <strong>employee benefits administration and leave of absence support</strong>, with a particular emphasis on <strong>FMLA</strong>.</p><p>The ideal candidate will have hands-on Benefits and HR experience, strong customer service skills, excellent attention to detail, and the ability to confidently serve as a first point of contact for employees, candidates, and visitors.</p><p>What You’ll Do</p><p><strong>Benefits & Leave Administration</strong></p><ul><li>Support the Benefits team with day-to-day benefits administration and employee questions.</li><li>Process benefits enrollments, changes, terminations, and other benefits transactions.</li><li>Assist employees with new hire benefits enrollment and annual open enrollment.</li><li>Provide guidance regarding benefits eligibility, plan options, and enrollment processes.</li><li>Support leave of absence administration, including <strong>FMLA, medical, personal, and parental leave</strong>.</li><li>Track leave periods, maintain documentation, and coordinate with Payroll and other HR team members.</li><li>Maintain accurate and confidential employee benefits and leave records.</li><li>Work with benefits vendors, insurance carriers, and other partners to resolve employee issues.</li><li>Assist with benefits audits, billing reconciliation, reporting, and compliance-related activities.</li></ul><p><strong>Front Desk & HR Support</strong></p><ul><li>Provide front desk coverage and warmly welcome employees, candidates, and visitors.</li><li>Answer incoming HR phone calls and direct questions to the appropriate HR team member.</li><li>Respond professionally to general HR questions and know when to escalate more complex matters.</li><li>Assist new hires with completing and collecting onboarding paperwork and benefits documentation.</li><li>Prepare new hire benefits packets and onboarding materials.</li><li>Provide general administrative support to the Human Resources team as needed.</li></ul><p><br></p><p>Ideal Candidate</p><p>The ideal candidate is someone who can <strong>step in and immediately contribute to a Benefits team</strong>, particularly with benefits administration and FMLA/leave support. You should enjoy working with employees, be comfortable answering questions, know when to escalate an issue, and take pride in providing accurate and friendly service</p>
  • 2026-09-01T19:53:48Z
Mortgage Payoff Specialist
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 45000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a Mortgage Payoff Specialist to support loan payoff administration and collateral release activities for our servicing operations in the northwest suburbs of Chicago, Illinois. In this role, you will help ensure paid-in-full loans are handled accurately, borrower refunds are processed correctly, and lien release documentation is completed on time. The ideal candidate brings a strong service mindset, careful attention to detail, and the ability to work within established mortgage servicing standards and client guidelines.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and deliver accurate mortgage payoff statements by reviewing loan data, fees, interest, and other applicable balances.</p><p>• Track loans approaching maturity or final payment and send required notices to borrowers in a timely manner.</p><p>• Resolve payoff shortages by communicating outstanding amounts and coordinating follow-up until balances are cleared.</p><p>• Complete paid-in-full processing, including confirmation notices and related account updates within servicing records.</p><p>• Calculate and issue surplus funds, borrower refunds, and other disbursements connected to loan payoff activity.</p><p>• Create, submit, and monitor lien release, satisfaction, reconveyance, and similar collateral documents through the appropriate recording channels.</p><p>• Investigate payoff discrepancies, account questions, and exceptions raised by borrowers, clients, attorneys, title partners, or internal teams.</p><p>• Maintain complete and accurate documentation in servicing platforms while supporting quality reviews and issue resolution efforts.</p>
  • 2026-08-28T13:18:45Z
Accounting Clerk
  • Hoffman Estates, IL
  • onsite
  • Permanent / Full Time
  • 50000.00 - 60000.00 USD / Yearly
  • <p>We are looking for an Accounting Specialist to support daily financial operations. This role is ideal for someone who is highly organized, attentive to detail, and comfortable managing a variety of transactional accounting tasks in a fast-moving environment. The person in this position will help keep records accurate, support payment and receivable processes, and contribute to the smooth functioning of the accounting team.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Record invoices, payments, and routine financial activity with a high degree of accuracy and within required timelines.</p><p>• Support both payables and receivables by entering transactions, tracking balances, and helping maintain current account records.</p><p>• Prepare checks and other outgoing payments while ensuring disbursements are properly documented and authorized.</p><p>• Post incoming customer payments and assist with follow-up efforts related to outstanding balances when needed.</p><p>• Complete reconciliations for bank accounts, credit card activity, and selected general ledger accounts to confirm accurate reporting.</p><p>• Help maintain accounting records by assisting with journal entries, file organization, and system updates.</p><p>• Investigate billing or payment inconsistencies and work with internal teams, customers, or vendors to resolve issues promptly.</p><p>• Contribute to month-end and year-end close activities by organizing documentation and supporting required accounting tasks.</p><p>• Respond to routine accounting questions from vendors, customers, and colleagues while providing general administrative support to the department.</p><p><br></p><p><strong>Benefits:</strong></p><ul><li>Medical/dental/vision</li><li>401K</li></ul>
  • 2026-08-31T23:33:40Z
Dispatch Coordinator
  • Madison, WI
  • onsite
  • Temporary / Contract
  • 25.00 - 30.00 USD / Hourly
  • We are looking for a Dispatch Coordinator to support daily field operations in Madison, Wisconsin. This Long-term Contract position is ideal for someone who thrives in a fast-moving environment, can make sound decisions under pressure, and enjoys coordinating schedules, technicians, and customer updates throughout the day. You will play a central role in keeping service appointments on track, responding quickly to shifting priorities, and ensuring customers and field teams stay informed.<br><br>Responsibilities:<br>• Direct the daily service schedule by assigning work based on technician availability, travel efficiency, required expertise, and priority level.<br>• Oversee the live dispatch board throughout the day, adjusting appointments as conditions change to minimize delays and maximize productivity.<br>• Identify open time slots and help convert them into completed work by coordinating waitlisted requests, rescheduled visits, or same-day opportunities.<br>• Respond to urgent service needs by evaluating timing, reorganizing assignments, and communicating updates clearly to both customers and technicians.<br>• Maintain ongoing visibility into technician progress, location, and job status using dispatch software and direct outreach.<br>• Communicate emerging issues such as extended job times, material delays, or resource constraints so leadership can address customer expectations early.<br>• Arrange additional operational support when needed, including parts delivery, backup staffing, or extra field assistance.<br>• Provide customers with timely arrival updates, schedule changes, and status information while handling inquiries with professionalism.<br>• Keep service records, notes, and status details accurate within the system and assist with daily reporting related to schedule performance and completion results.
  • 2026-08-17T14:43:46Z
Accounting Manager/Supervisor
  • Hampshire, IL
  • onsite
  • Permanent / Full Time
  • 75000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an Accounting Manager/Supervisor to oversee core accounting operations and support the financial health of our Hampshire, Illinois location. This position combines day-to-day financial oversight with customer, purchasing, and asset-related administration, requiring strong attention to detail and sound judgment. The ideal candidate will bring a hands-on approach to transaction management, reporting, and reconciliation while helping maintain accurate records across multiple business activities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting activity by accurately capturing financial transactions, including incoming and outgoing payments, vendor invoices, customer billing, and cash receipts.</p><p>• Manage payables and receivables by coordinating timely vendor payments, issuing customer invoices, and following up on outstanding balances.</p><p>• Maintain the integrity of the general ledger through journal entries, expense coding, account analysis, and routine reconciliation of bank and credit card accounts.</p><p>• Support payroll administration and ensure related records are complete, organized, and aligned with internal documentation standards.</p><p>• Prepare recurring financial reports such as income statements, balance sheets, and cash flow summaries to support operational and management decision-making.</p><p>• Monitor cash position, administer petty cash activity, and help ensure tax-related entries and filings are recorded accurately.</p><p>• Create and maintain customer records in Business Central, including distributor and end-user relationships, pricing structures, and approved pricing exceptions.</p><p>• Coordinate purchasing administration by issuing purchase orders, entering new part numbers and cost details, and recording goods received within Business Central.</p><p>• Track machine movement activity through required request and movement documentation and assist with administrative items such as vehicle registrations, insurance claims, and select benefits-related requests.</p><p><br></p><p>Standard corporate benefits package including medical, dental, vision, 401k with 5% match after 1 year, PTO.</p><p> </p><p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p><p><br></p>
  • 2026-08-28T13:43:50Z
IT Infrastructure Supervisor
  • Madison, WI
  • onsite
  • Permanent / Full Time
  • 120000.00 - 150000.00 USD / Yearly
  • <p>Robert Half is seeking an IT Infrastructure Supervisor on behalf of our client in Madison, WI. This is a hands-on leadership role responsible for overseeing a team of infrastructure professionals while contributing to the design, support, and improvement of the organization's technology environment.</p><p><br></p><p>The ideal candidate brings a combination of technical expertise, leadership experience, and a passion for developing team members while driving operational excellence.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Lead, mentor, and develop a team responsible for infrastructure and operational support.</li><li>Manage team priorities, project assignments, and day-to-day workload.</li><li>Serve as an escalation point for complex technical issues and critical incidents.</li><li>Support and improve server, network, cloud, and infrastructure environments.</li><li>Drive automation, system reliability, and operational efficiency initiatives.</li><li>Oversee monitoring, incident response, disaster recovery, and business continuity efforts.</li><li>Participate in infrastructure projects, upgrades, and technology improvements.</li><li>Help establish standards, processes, and best practices across the IT environment.</li><li>Collaborate with leadership and technical teams to support organizational goals.</li><li>Participate in hiring, onboarding, performance management, and career development activities.</li></ul><p><br></p>
  • 2026-09-01T04:58:41Z
Help Desk/Desktop Support Analyst
  • Itasca, IL
  • onsite
  • Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a customer-focused Help Desk/Desktop Support Analyst to serve as the primary point of contact for technical support in Illinois. This contract-to-permanent opportunity is ideal for someone who takes initiative, enjoys working independently in a visible support role, and can deliver a high level of service across a Microsoft-based environment. The right candidate will combine hands-on troubleshooting skills with strong organization, ensuring end users receive timely assistance while keeping equipment, software, and support records well managed.<br><br>Responsibilities:<br>• Act as the first point of contact for incoming technical issues, providing attentive and responsive support to end users.<br>• Troubleshoot desktop, software, and basic application problems within a Microsoft environment, resolving issues directly or escalating when needed.<br>• Manage and update support tickets accurately to ensure clear communication, proper tracking, and timely follow-up.<br>• Install, configure, and support standard software and workstation tools for employees across the organization.<br>• Maintain documentation related to common issues, support procedures, and technical inventory to improve service consistency.<br>• Oversee asset availability and communicate with leadership when equipment or supplies need replenishment.<br>• Provide initial support for business applications, including low-level troubleshooting for tools such as Business Central.<br>• Assist with device and endpoint management activities, including work involving Active Directory and Windows 10 systems.<br>• Contribute to mobile and endpoint administration efforts where Intune knowledge can support the team’s broader IT operations.
  • 2026-09-01T15:43:48Z
Help Desk/Desktop Support Analyst
  • Beloit, WI
  • onsite
  • Temporary to Hire
  • 24.74 - 28.64 USD / Hourly
  • We are looking for an experienced Help Desk/Desktop Support Analyst to provide on-site technical support for end users in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys resolving day-to-day hardware and software issues, supporting walk-up requests, and keeping workstation environments running smoothly. The role calls for a hands-on, detail-oriented individual who can balance customer service with strong troubleshooting skills across desktop systems, printers, and core Microsoft technologies.<br><br>Responsibilities:<br>• Deliver in-person technical assistance for employees by addressing walk-up support needs and resolving desktop-related issues in a timely manner.<br>• Diagnose and correct hardware, software, and operating system problems across Windows-based computers and peripheral devices.<br>• Prepare, configure, and deploy desktop and laptop systems for new and existing users, including imaging and workstation setup.<br>• Support Zebra printer functionality by identifying issues, troubleshooting problems, and coordinating solutions to minimize downtime.<br>• Manage incoming service desk requests, document work performed, and provide updates through the ticketing process.<br>• Administer basic user account and access tasks within Active Directory as part of end-user support activities.<br>• Assist with Microsoft Office 365 support by resolving common application, access, and configuration concerns.<br>• Maintain organized workstation standards and ensure devices are properly configured for business use.
  • 2026-09-04T18:18:39Z
Mobile Developer
  • Madison, WI
  • onsite
  • Temporary to Hire
  • 45.00 - 55.00 USD / Hourly
  • <p>We are hiring a Mobile Application Developer to join a growing technology team focused on rebuilding and enhancing customer-facing and internal platforms across mobile, web, and CRM environments. Would you consider relocation to BEAUTIFUL WISCONSIN? We are looking at individuals who would be interested in moving not only to our wonderful area but joining a top employer that offers growth, amazing benefits and culture!</p><p><br></p><p>This role is part of an agile delivery organization supporting sales, service, and marketing initiatives tied to a large distributor network. The team is currently in a major execution and modernization phase, with a strong focus on improving user experience and delivering new product capabilities.</p><p><br></p><p>The position is heavily hands-on, with roughly 70% focused on new development and 30% dedicated to support, troubleshooting, and enhancements.</p><p><br></p><p>What You’ll Be Doing</p><p>Build, maintain, and support iOS and Android applications using Flutter and Dart</p><p>Develop new features and functionality for mobile applications used internally and by external partners</p><p>Work with APIs, backend integrations, and structured data</p><p>Troubleshoot application issues and improve performance, stability, and usability</p><p>Participate in application rebuild and modernization efforts</p><p>Collaborate with developers, QA, analysts, and business teams in an agile environment</p><p>Assist with testing, deployment support, and ongoing application improvements</p><p>Contribute to technical discussions around architecture, mobile development standards, and integrations</p><p>Environment & Technology</p><p>Flutter</p><p>Dart</p><p>RESTful APIs</p><p>Mobile application architecture</p><p>Database structures and data modeling</p><p>CRM and enterprise platform integrations</p><p>Agile delivery teams</p>
  • 2026-08-26T15:53:42Z
Accounting Assistant
  • Schaumburg, IL
  • onsite
  • Permanent / Full Time
  • 90000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including Medical/Dental, 401k & time off. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job description</u></strong></p><ul><li>Accounts payable set up purchase orders, enter invoices, obtain approvals from project managers, follow up on problem invoices/vendor credits. Collate invoice with checks. Maintain subcontractors certificates of insurance</li><li>Enter weekly payroll in Sage & ADP, distribute reports to project managers for approval. Track time off, apprentice union raises</li><li>Assist with tracking cash flow and change order collection</li><li>Log, track all orders, deliveries, invoices and payments</li><li>Process sale and use/lease tax</li><li>Prepare budget entry in the online system</li><li>Service dispatch, billing, and collections. Provide customers with certificates of insurance</li><li>Order office supplies and equipmentMedical/Dental, 401k & time off</li></ul><p><br></p>
  • 2026-09-04T14:28:36Z
Executive Assistant
  • Bartlett, IL
  • onsite
  • Temporary / Contract
  • 33.00 - 36.00 USD / Hourly
  • <p>We are looking for an Executive Assistant to support senior leadership in Illinois. This a few month contract assignment position (possibility to go contract-to-hire) is ideal for someone who excels at managing high-level administrative operations, coordinating executive priorities, and keeping communication flowing across teams. The role requires sound judgment, strong organization, and the ability to handle sensitive information while working effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee complex calendars for executive leaders, ensuring appointments, schedule changes, and priority conflicts are managed efficiently.</p><p>• Arrange detailed business travel, including itineraries, meeting agendas, and the preparation of supporting materials needed for trips and related discussions.</p><p>• Prepare expense documentation, draft clear correspondence, and handle confidential administrative matters with discretion and accuracy.</p><p>• Coordinate the development and assembly of presentation materials, including PowerPoint decks, for leadership meetings and business reviews.</p><p>• Support communication between executive leadership and internal departments to help maintain alignment, responsiveness, and strong working relationships.</p><p>• Organize senior leadership meetings, off-site sessions, and broader staff gatherings by managing agendas, logistics, and follow-up needs.</p><p>• Track time-sensitive requests and competing priorities, taking proactive steps to move assignments forward and ensure completion by deadlines.</p><p>• Maintain legal records and reference materials, including monitoring review and renewal timelines for important documents.</p><p>• Provide meeting support for executive visits by preparing conference spaces and arranging refreshments for guests and customers.</p>
  • 2026-08-18T21:23:46Z
Insurance Billing Specialist
  • Mundelein, IL
  • onsite
  • Permanent / Full Time
  • 60000.00 - 65000.00 USD / Yearly
  • <p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><em>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </em></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
  • 2026-08-11T21:43:39Z
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