45 Results for Customer Service Manager Jobs in Rockford, IL

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Customer Service Supervisor

Elk Grove Village, IL
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction. 7:30am-4:00pmCompensation: $80k-$100k + 0%-20% of the base salary based on performance3 days in office 2 days WFHMedical, Dental, Vision, 401k15 Days PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Build and maintain strong relationships• Monitor and manage customer credit in collaboration• Supervise customs declarations and clearance processes• Lead and manage the assigned product team• Review sales contracts and purchase orders• Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork.• Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms.• Identify and recommend improvements to operational procedures
2026-09-23T19:18:45Z

Customer Service Representative

Chilton, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Chilton, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T22:48:49Z

Customer Service Representative

Medford, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Medford, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T23:08:52Z

Customer Service Representative

Oconto, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Oconto, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T23:03:59Z

Workplace Experience Ambassador 3

Madison, WI
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for an experienced and service-driven Workplace Experience Ambassador 3 to support a welcoming, well-run office environment in Madison, Wisconsin. This Part Time Contract position is ideal for someone with a strong hospitality or customer service background who enjoys creating a positive experience for employees, guests, and vendors. The person in this role will help maintain day-to-day front-of-house operations, coordinate workplace support activities, and contribute to a detail-oriented, organized, and engaging onsite experience. Responsibilities:• Welcome employees, visitors, and third-party providers while overseeing badge access and guest check-in procedures to ensure a smooth and secure arrival experience.• Perform routine inspections of shared spaces, meeting rooms, kitchens, and lobby areas to maintain presentation, cleanliness, and overall functionality.• Prepare workstations and assist with office moves, seating changes, and space adjustments to support daily business needs.• Monitor food, beverage, and workplace supply levels, place replenishment orders, and keep common areas stocked and ready for use.• Organize receipts and track purchases accurately to support basic accounting and expense documentation activities.• Report and follow up on maintenance, cleaning, and repair requests by coordinating with facilities teams and service providers.• Provide onsite coordination and setup assistance for meetings, celebrations, company gatherings, and employee engagement events.• Support site operations by following established policies, service expectations, and contractual requirements while helping meet performance goals.• Guide guests and employees as needed with wayfinding, workplace questions, and general support to deliver a high-quality service experience.
2026-10-19T14:43:45Z

Customer Service Representative

Madison, WI
onsite
Temporary / Contract
22.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Madison, Wisconsin through a Long-term Contract opportunity. This position focuses on delivering helpful, timely service to callers while accurately processing customer information and orders. The ideal candidate is comfortable working in a call center setting, handling a steady volume of inbound interactions, and providing attentive support across multiple customer needs. Responsibilities: • Respond to incoming calls with empathy and a strong focus on customer satisfaction. • Enter orders and customer details accurately while maintaining organized and up-to-date records. • Assist individuals with questions, requests, and service-related concerns in a clear and efficient manner. • Manage high-volume call activity in a structured call center environment while meeting service expectations. • Place outbound calls when follow-up is needed to confirm information, resolve issues, or provide updates. • Document customer interactions thoroughly to ensure continuity and accurate account handling.
2026-10-19T18:33:46Z

Service Coordinator - Dispatch

Beloit, WI
onsite
Temporary / Contract
16.00 - 19.00 USD / Hourly
We are looking for a detail-oriented Service Coordinator - Dispatch to join an on-site team in Beloit, Wisconsin, within the application service provider industry. This Long-term Contract position is ideal for someone who enjoys coordinating service requests, communicating with customers, and keeping workflows organized in a fast-paced office setting. The person in this role will help ensure incoming tickets are complete, properly directed, and clearly documented so technical teams can respond efficiently. Responsibilities: • Gather essential details from customers by asking thoughtful follow-up questions so service requests are ready for technical review. • Assign and prioritize incoming tickets based on established procedures, and raise time-sensitive or unclear issues to the appropriate contacts. • Communicate professionally in writing with customers, vendors, and internal staff to keep requests moving forward. • Maintain accurate records by documenting request details, updates, classifications, and next steps within the ticketing process. • Handle multiple service needs at once while supporting timely responses and consistent customer service. • Safeguard company and client information by following confidentiality expectations in all communications and documentation. • Collaborate with team members to support efficient dispatch operations and dependable service coordination. • Complete additional administrative or service-related tasks as needed to support daily operations.
2026-10-01T15:53:47Z

Customer Service Representative

Marinette, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Marinette, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T22:58:44Z

Customer Service Representative

Florence, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Florence, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us? <ul><li>Opportunity to transition into a permanent position </li><li>Meaningful work supporting a mission-driven organization </li><li>Collaborative and supportive team environment </li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees </li></ul>Key Responsibilities <ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency. </li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources. </li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail. </li><li>Document customer interactions thoroughly to ensure complete and up-to-date records. </li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates. </li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals. </li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution. </li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others. </li><li>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</li></ul>
2026-10-14T22:43:43Z

Customer Service Representative

Superior, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Superior, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul>
2026-10-14T22:48:49Z

Investor Services Specialist

Chicago, IL
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for an Investor Services Specialist to support servicing clients and help deliver a high standard of account and portfolio administration in northwest suburbs of Chicago IL. This role partners with internal teams and external stakeholders to manage portfolio setup, client communications, reporting support, and service-related requests. The ideal candidate brings mortgage servicing knowledge, strong organization, and a client-focused approach to maintaining smooth day-to-day operations. Responsibilities:• Build productive relationships with assigned clients by providing timely updates, dependable follow-through, and detail-oriented support.• Organize activities related to new portfolio setup, loan boarding, servicing transfers, and release coordination to ensure accurate execution.• Partner with internal departments to launch new client portfolios and keep implementation tasks on schedule.• Deliver guidance and training to clients on servicing portals, reporting tools, system features, and available services.• Manage audit confirmation requests, portfolio review support, and other client-driven servicing needs.• Research account activity and prepare payment histories, servicing summaries, and detailed loan analyses as needed.• Act as a central communication link between clients and internal teams to resolve issues and maintain service continuity.• Contribute to service-level tracking, operational reporting, quality efforts, and ongoing process enhancements.• Use servicing platforms, workflow applications, and reporting tools to complete work accurately and efficiently.
2026-09-22T20:53:45Z

Technical Project Coordinator/Admin

Naperville, IL
remote
Temporary / Contract
20.00 - 24.00 USD / Hourly
Technical Project Coordinator/AdminOnsite in Naperville, IL (Mon-Fri)Long-term Contract We are looking for a Technical Project Coordinator to oversee overnight field service activity and keep installation work on track from dispatch through completion. This is a contract position based in Naperville, supporting coordination across technicians, project teams, vendors, and customer contacts. The person in this role will help maintain schedule alignment, resolve day-of-service issues in real time, and ensure each work event is properly documented and closed out. Responsibilities:• Coordinate overnight service activity from initial technician dispatch through final release of the work order, ensuring each job stays aligned with scope, timing, and customer expectations.• Confirm technician readiness before work begins by reviewing arrival plans, site access details, required materials, and understanding of the technical assignment.• Act as the main point of contact among field personnel, dispatch, project leadership, vendors, and customer stakeholders during active service events.• Provide live support to technicians during installations, upgrades, specialized services work, and remediation tasks to help resolve operational or technical issues quickly.• Track progress against scheduled milestones and implementation targets, escalating concerns when delays or risks could affect delivery.• Maintain accurate status reporting throughout the service window by entering timely updates into designated project tracking platforms and related tools.• Verify that all required completion items, such as test results, supporting records, and site photos, are collected, reviewed, and submitted to the appropriate portals within required timelines.• Monitor service execution quality and day-of-job performance metrics to support successful outcomes and consistent customer satisfaction.
2026-10-08T16:58:42Z

Collections Specialist

Chicago, IL
onsite
Permanent / Full Time
45000.00 - 60000.00 USD / Yearly
We are looking for a Collections Specialist to support delinquent mortgage accounts and help borrowers find practical paths toward resolution in northwest suburbs of Chicago IL. This role focuses on early-stage delinquency management, combining outbound communication, account review, and payment collection with a strong customer service approach. The ideal candidate can balance compliance, empathy, and follow-through while working across servicing tools and internal teams to reduce delinquency and improve borrower outcomes. Responsibilities:• Oversee a portfolio of past-due mortgage accounts and carry out collection activities in line with established service expectations and regulatory standards.• Communicate with borrowers to review account standing, understand reasons for missed payments, and explain available options for bringing loans current.• Accept payments, record promised payment dates, and maintain accurate notes on borrower interactions and account developments within servicing platforms.• Arrange repayment solutions that fit approved guidelines while supporting timely resolution of delinquent balances.• Examine transaction history, prior correspondence, and servicing records to address borrower questions and strengthen collection efforts.• Track delinquency reports, work queues, and exception items to ensure follow-up actions are completed promptly.• Recognize situations where borrowers may need additional relief solutions and direct eligible accounts to the Loss Mitigation team for further review.• Partner with internal departments to resolve account discrepancies, answer servicing-related questions, and support overall borrower assistance efforts.• Use servicing applications, dialer systems, workflow tools, and reporting resources to manage daily assignments efficiently.• Contribute to process improvement efforts, procedural updates, testing activities, and other special assignments as needed.
2026-09-22T20:53:45Z

Dispatcher

Batavia, IL
onsite
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for a Dispatcher to support daily transportation operations in Batavia, Illinois. This Contract-to-Permanent position will coordinate bus assignments, keep drivers informed throughout their routes, and help maintain reliable service for customers. The ideal candidate brings strong judgment, clear communication, and the ability to respond quickly when schedules or route conditions change. Responsibilities: • Coordinate daily vehicle routing and driver schedules to keep service running efficiently and on time. • Communicate real-time route updates, service changes, and operational instructions to drivers while buses are in service. • Address service concerns involving drivers and monitors by providing guidance, documenting issues, and escalating matters when appropriate. • Receive scheduling questions and driver-related complaints, then resolve routine issues directly or share them with operations leadership for follow-up. • Act as a key point of contact for the primary contracted customer, ensuring timely communication and attentive service support. • Troubleshoot pick-up and drop-off challenges by identifying practical solutions that minimize service disruption. • Support day-to-day field operations by helping drivers follow contract requirements, company standards, and applicable local and state regulations. • Step in with administrative support, special assignments, or backup driving coverage when operational needs require additional assistance.
2026-10-15T16:58:42Z

Mortgage Payoff Specialist

Chicago, IL
onsite
Permanent / Full Time
45000.00 - 60000.00 USD / Yearly
We are looking for a Mortgage Payoff Specialist to support loan payoff administration and collateral release activities for our servicing operations in the northwest suburbs of Chicago, Illinois. In this role, you will help ensure paid-in-full loans are handled accurately, borrower refunds are processed correctly, and lien release documentation is completed on time. The ideal candidate brings a strong service mindset, careful attention to detail, and the ability to work within established mortgage servicing standards and client guidelines. Responsibilities:• Prepare and deliver accurate mortgage payoff statements by reviewing loan data, fees, interest, and other applicable balances.• Track loans approaching maturity or final payment and send required notices to borrowers in a timely manner.• Resolve payoff shortages by communicating outstanding amounts and coordinating follow-up until balances are cleared.• Complete paid-in-full processing, including confirmation notices and related account updates within servicing records.• Calculate and issue surplus funds, borrower refunds, and other disbursements connected to loan payoff activity.• Create, submit, and monitor lien release, satisfaction, reconveyance, and similar collateral documents through the appropriate recording channels.• Investigate payoff discrepancies, account questions, and exceptions raised by borrowers, clients, attorneys, title partners, or internal teams.• Maintain complete and accurate documentation in servicing platforms while supporting quality reviews and issue resolution efforts.
2026-10-02T13:13:47Z

Accounting Manager/Supervisor

Buffalo Grove, IL
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for an accomplished Accounting Manager/Supervisor to lead core accounting activities and deliver accurate, timely financial information for the organization. This position offers the opportunity to guide daily accounting functions, strengthen reporting processes, and support sound financial decision-making through strong oversight and analysis. The ideal candidate brings hands-on accounting expertise, sound judgment, and the ability to balance detail-oriented execution with team leadership. Responsibilities:• Direct daily accounting workflows across the general ledger, payables, receivables, cash activity, and account reconciliation functions.• Oversee monthly, quarterly, and annual close cycles to ensure financial results are completed accurately and within established deadlines.• Prepare and examine financial statements, journal entries, supporting schedules, and balance sheet reconciliations for completeness and accuracy.• Maintain the integrity of the chart of accounts and accounting records while ensuring alignment with applicable standards and internal policies.• Review and authorize accounting transactions such as invoices, entries, and reconciliations to support strong financial controls.• Manage vendor payment and customer billing activities, including follow-up on outstanding balances and coordination with external partners.• Monitor bank activity, complete cash reconciliations, and provide visibility into cash position and related trends.• Partner with auditors, tax advisors, and internal stakeholders to support audits, compliance activities, budgeting, forecasting, and reporting needs.• Identify and implement process enhancements that improve efficiency, consistency, and the overall effectiveness of accounting operations.• Lead, coach, and develop accounting team members while promoting accountability and continuous improvement within the department. Benefits:<ul><li>Medical/dental/vision</li><li>401K</li></ul>
2026-10-13T17:58:40Z

Quality Manager

Beloit, WI
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for an experienced Quality Manager to lead food safety, compliance, and quality assurance activities at our Beloit, Wisconsin facility. This role is responsible for strengthening quality systems, guiding continuous improvement efforts, and ensuring products consistently meet regulatory, customer, and company expectations. The position also plays a key leadership role in site operations by supporting audits, managing investigations, and developing a high-performing quality team. Responsibilities: • Oversee the site’s food safety and quality programs to ensure procedures are robust, consistently followed, and regularly improved. • Direct product evaluation activities, including in-process controls, material verification, finished goods testing, and release decisions to confirm compliance with defined standards. • Escalate significant food safety or quality concerns to the appropriate leaders when issues require action beyond the facility level. • Lead plant-wide quality improvement initiatives and promote a culture focused on prevention, accountability, and operational excellence. • Plan, manage, and support customer, regulatory, third-party, internal, and hygiene-related audits, including follow-up on findings and corrective actions. • Manage investigations related to product complaints, ensuring timely documentation, communication, root cause analysis, and resolution. • Prepare recurring quality performance reports with trend analysis for plant leadership and production teams to support informed decision-making. • Make disposition decisions for nonconforming materials and finished products, including rework evaluations and controls for rejected inventory. • Identify quality and hygiene training needs, coordinate staff development activities, and create or update SOPs and related documentation as needed. • Lead the quality team, manage departmental performance and budget targets, and contribute to broader plant leadership decisions while providing cross-site support when required.
2026-09-21T20:13:45Z

Technical Project Coordinator

Naperville, IL
remote
Temporary / Contract
23.00 - 24.50 USD / Hourly
We are looking for Technical Project Coordinators to support overnight field service operations for business customer projects. This is an Overnight, fully Remote position, shift: 6pm-3am Eastern, Sunday through Thursday. Position is focused on coordinating installation, upgrade, specialized service, and remediation activities from technician dispatch through final work order closeout. In this role, you will act as the central point of communication among technicians, dispatch, project teams, vendors, and customer stakeholders to help keep scheduled work on track. The position requires strong real-time coordination, clear documentation, and consistent progress reporting throughout each service event. Responsibilities:• Oversee each assigned service event from initial technician dispatch through completion and release of the work order.• Confirm readiness before work begins by reviewing scope, verifying arrival expectations, checking material needs, and identifying site access considerations with field technicians.• Serve as the main day-of-service contact for technicians, internal teams, vendors, and customer stakeholders during overnight operations.• Provide immediate coordination and operational support when issues arise during installations, upgrades, or remediation work.• Track and monitor technician progress activity against planned milestones and timelines to help ensure timely execution of project milestones and implementation milestones.• Record status updates on a recurring basis in designated project tracking tools and communicate progress to relevant stakeholders.• Verify that required completion items, including test records, documentation, and site photographs, are collected, reviewed, and submitted within required timeframes.• Help maintain service quality and customer satisfaction by ensuring technical requirements and project expectations are addressed throughout the engagement.
2026-09-30T14:18:46Z

Accounting Clerk

Hoffman Estates, IL
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for an Accounting Specialist to support daily financial operations. This role is ideal for someone who is highly organized, attentive to detail, and comfortable managing a variety of transactional accounting tasks in a fast-moving environment. The person in this position will help keep records accurate, support payment and receivable processes, and contribute to the smooth functioning of the accounting team. Responsibilities:• Record invoices, payments, and routine financial activity with a high degree of accuracy and within required timelines.• Support both payables and receivables by entering transactions, tracking balances, and helping maintain current account records.• Prepare checks and other outgoing payments while ensuring disbursements are properly documented and authorized.• Post incoming customer payments and assist with follow-up efforts related to outstanding balances when needed.• Complete reconciliations for bank accounts, credit card activity, and selected general ledger accounts to confirm accurate reporting.• Help maintain accounting records by assisting with journal entries, file organization, and system updates.• Investigate billing or payment inconsistencies and work with internal teams, customers, or vendors to resolve issues promptly.• Contribute to month-end and year-end close activities by organizing documentation and supporting required accounting tasks.• Respond to routine accounting questions from vendors, customers, and colleagues while providing general administrative support to the department. Benefits:<ul><li>Medical/dental/vision</li><li>401K</li></ul>
2026-10-09T22:28:49Z

Quality Assurance Supervisor

Beloit, WI
onsite
Permanent / Full Time
80000.00 - 85000.00 USD / Yearly
We are looking for a Quality Assurance Supervisor to lead quality oversight activities within a manufacturing environment in Beloit, Wisconsin. This role is responsible for guiding quality technicians and auditors, maintaining strong compliance practices, and supporting product integrity across raw materials, packaging, and finished goods. The ideal candidate brings hands-on food or pet food manufacturing quality experience, strong knowledge of GMP and food safety requirements, and a practical approach to resolving quality issues and improving processes. Responsibilities: • Lead and support quality technicians and auditors by setting clear expectations, coaching daily performance, and conducting evaluations that reinforce accountability and development. • Examine batch documentation and related manufacturing records to confirm required process steps, inspections, testing activities, sampling, and sanitation tasks have been completed accurately and in compliance with established standards. • Monitor incoming materials, packaging items, labels, and completed products through audits and inspections to verify adherence to specifications and regulatory requirements. • Track compliance with plant quality and food safety programs, including good manufacturing practices, hygiene standards, allergen controls, sanitation procedures, pest management, calibration activities, and certification requirements. • Coordinate the review of test results for raw materials, packaging components, and finished goods, and help manage material disposition decisions such as release, hold, or further evaluation. • Administer the hold and rejection process by maintaining product status controls and supporting the release or disposal of nonconforming materials. • Partner with cross-functional teams to investigate quality concerns, including customer complaints, identify root causes, and help implement effective corrective actions. • Recommend practical improvements to quality systems, procedures, and workflow efficiency, and present solutions to quality and compliance leadership. • Support internal, regulatory, third-party, and customer audits by preparing documentation, participating during inspections, and assisting with corrective action responses. • Contribute to department communication and operational alignment by participating in meetings and carrying out additional quality-related assignments as needed.
2026-09-21T20:23:41Z

Help Desk

Inverness, IL
onsite
Temporary to Hire
18.00 - 21.00 USD / Hourly
We are looking for a Help Desk specialist to provide day-to-day technical support in a Windows-based environment for a small user group in Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on desktop support, laptop setup, and resolving everyday IT issues with a responsive, customer-focused approach. The role supports approximately 12 end users and requires someone who can keep systems running smoothly while delivering dependable assistance across common hardware and software needs. Responsibilities: • Provide front-line technical assistance for end users by diagnosing and resolving routine hardware, software, and system issues in a Windows environment. • Prepare, configure, and deploy laptops so employees have properly functioning equipment for daily use. • Manage and respond to service desk requests, ensuring support tickets are tracked, updated, and completed in a timely manner. • Support Microsoft Windows 10 systems by addressing performance concerns, user access issues, and general desktop problems. • Assist with basic Active Directory tasks such as user account support, password resets, and access-related troubleshooting. • Deliver well-rounded desktop support for a small group of approximately 12 users, offering both remote and hands-on assistance as needed. • Troubleshoot common technical problems methodically and escalate more complex issues when necessary. • Maintain a reliable support experience by communicating clearly with users and documenting issue resolution steps.
2026-10-05T14:13:45Z

Air/Ocean Freight Forwarder

Schaumburg, IL
onsite
Temporary to Hire
25.00 - 30.00 USD / Hourly
We are looking for a detail-oriented professional Schaumburg, Illinois. This contract-to-hire position with plays a key part in coordinating domestic and international freight activities, customs-related documentation, and event-site logistics to keep shipments moving on schedule. The ideal candidate brings strong communication skills, hands-on freight forwarding knowledge, and the flexibility to adapt to show timelines and travel requirements. Responsibilities:• Oversee the full lifecycle of fairs and events shipments, from initial coordination and pre-alert review through final delivery and return movement planning.• Confirm shipping paperwork is complete and accurate while ensuring each movement aligns with event instructions and destination-specific compliance requirements.• Work closely with customs brokerage partners and internal teams to support prompt import clearance, export processing, carnet handling, and related trade formalities.• Arrange freight capacity and transportation services across air, ocean, and road modes to meet event schedules and customer expectations.• Manage onsite logistics by preparing show manifests, coordinating delivery timing, and supporting exhibitors, organizers, vendors, and service providers during event operations.• Provide clear and timely updates to overseas agents, partner offices, and customers regarding shipment milestones, issues, and delivery status.• Support outbound and re-export activity after events by organizing required documentation, transportation bookings, and customs-related follow-up.• Handle job file administration, billing coordination, collection follow-up, and closure of completed event shipments.• Contribute to business development efforts by following up on exhibitor opportunities and preparing quotes for customers participating in domestic and international events.
2026-10-01T17:24:09Z

Buyer/Planner

Fort Atkinson, WI
onsite
Permanent / Full Time
50000.00 - 58000.00 USD / Yearly
We are looking for a Buyer to support material purchasing and production planning activities for our manufacturing operations in Fort Atkinson, Wisconsin. This position plays an important role in balancing supplier coordination, inventory levels, and manufacturing schedules to help meet customer commitments. The ideal candidate is organized, analytical, and comfortable working across multiple departments in a fast-moving environment. Responsibilities:• Analyze planning and demand data within internal systems to identify material requirements and purchasing priorities.• Request and compare vendor pricing, develop sourcing options, and issue accurate purchase orders that align with quantity, cost, and timing needs.• Track open orders, confirm supplier commitments, and accelerate deliveries when production timelines are at risk.• Review supplier performance by monitoring delivery results, product quality, responsiveness, and overall cost effectiveness.• Resolve procurement-related issues such as shortages, late shipments, receiving discrepancies, and supplier quality concerns to minimize operational disruption.• Build and maintain production schedules by aligning customer demand with material availability, labor resources, and manufacturing capacity.• Partner with Production, Engineering, Customer Service, Quality, and Warehouse teams to coordinate schedule changes and support on-time shipment goals.• Identify capacity limitations, material gaps, and scheduling conflicts early, then communicate risks and recommended actions to the appropriate stakeholders.• Maintain accurate purchasing and item records, generate planning and supplier reports, and contribute to continuous improvement and cost reduction effort
2026-09-24T20:58:48Z

Family Law Paralegal

Naperville, IL
onsite
Permanent / Full Time
55000.00 - 85000.00 USD / Yearly
Hiring: Family Law Paralegal/Legal Assistant (Naperville, IL) Join a boutique law firm seeking an experienced Family Law Paralegal/Legal Assistant. The ideal candidate is highly organized, proficient in financial analysis, and able to manage complex casework in a fast-paced environment. Key Responsibilities:<ul><li>Prepare and file pleadings, motions, financial affidavits, and other court documents</li><li>Coordinate attorney calendars, scheduling, deadlines, and court appearances</li><li>Manage document discovery and organize production of financial data</li><li>Work directly with clients to gather case information and financial records</li><li>Review and analyze financial statements, income documentation, and expense records</li><li>Draft and update financial affidavits and breakdowns</li><li>Assist in litigation support, trial preparation, and client file management</li><li>Prepare spreadsheets and financial calculations for support and asset division</li><li>Draft correspondence and routine legal documents</li></ul>
2026-10-19T20:13:48Z

Help Desk/Desktop Support Analyst

Itasca, IL
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a customer-focused Help Desk/Desktop Support Analyst to serve as the primary point of contact for technical support in Illinois. This contract-to-permanent opportunity is ideal for someone who takes initiative, enjoys working independently in a visible support role, and can deliver a high level of service across a Microsoft-based environment. The right candidate will combine hands-on troubleshooting skills with strong organization, ensuring end users receive timely assistance while keeping equipment, software, and support records well managed. Responsibilities: • Act as the first point of contact for incoming technical issues, providing attentive and responsive support to end users. • Troubleshoot desktop, software, and basic application problems within a Microsoft environment, resolving issues directly or escalating when needed. • Manage and update support tickets accurately to ensure clear communication, proper tracking, and timely follow-up. • Install, configure, and support standard software and workstation tools for employees across the organization. • Maintain documentation related to common issues, support procedures, and technical inventory to improve service consistency. • Oversee asset availability and communicate with leadership when equipment or supplies need replenishment. • Provide initial support for business applications, including low-level troubleshooting for tools such as Business Central. • Assist with device and endpoint management activities, including work involving Active Directory and Windows 10 systems. • Contribute to mobile and endpoint administration efforts where Intune knowledge can support the team’s broader IT operations.
2026-10-05T14:13:45Z

45 results for Customer Service Manager in Rockford, IL