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27 results for Customer Service Manager in Rockford, IL

Customer Service Representative
  • Buffalo Grove, IL
  • onsite
  • Temporary
  • 23.75 - 25.00 USD / Hourly
  • We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
  • 2025-10-22T15:18:44Z
Records Management
  • Rockford, IL
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Records Management associate to join our team on a long-term contract basis in Rockford, Illinois. In this role, you will play a key part in managing repair purchase orders, ensuring customer satisfaction, and maintaining contractual compliance. This is an exciting opportunity to collaborate across multiple departments and contribute to the efficiency of our operations.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary contact for addressing issues related to assigned orders.</p><p>• Oversee repair purchase orders from commercial airline customers, including customer communication, quoting, shipment coordination, and invoicing.</p><p>• Ensure compliance with contractual obligations, such as asset reporting, service level agreements, on-time delivery, and avoiding turn time penalties.</p><p>• Prepare and deliver status updates and reports to keep stakeholders informed.</p><p>• Coordinate with various teams, including Manufacturing, Quality, Engineering, Program Management, Shop Supervision, and Customer Support to meet operational objectives.</p><p>• Support customer service by addressing inquiries and resolving challenges promptly.</p><p>• Drive continuous improvement initiatives to enhance processes and efficiency.</p><p>• Collaborate with field service representatives to maintain alignment with customer needs.</p><p>• Monitor and optimize workflows for shipping and invoicing to ensure seamless operations.</p><p>• Maintain accurate records and documentation related to purchase orders and contractual agreements.Reco</p>
  • 2025-10-10T13:34:09Z
Receptionist
  • Madison, WI
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a detail-oriented and friendly Receptionist to join our team in Madison, Wisconsin. This Contract-to-Permanent position requires an individual who excels at creating a welcoming environment while efficiently managing front desk operations. The ideal candidate will have strong organizational skills and a customer-focused approach, ensuring the smooth functioning of daily administrative tasks.<br><br>Responsibilities:<br>• Open and prepare the reception area each morning, including turning on lights and ensuring cleanliness.<br>• Welcome and direct clients as they arrive, providing a positive first impression.<br>• Maintain the reception area in an organized and presentable condition at all times.<br>• Load and unload the dishwasher as needed to support a tidy office environment.<br>• Sort incoming mail and ensure timely delivery to the appropriate recipients.<br>• Handle and lift packages as required, ensuring proper distribution.<br>• Provide general administrative support to assist in the daily operations of the office.
  • 2025-10-28T21:13:44Z
Pharmacy Technician
  • Madison, WI
  • onsite
  • Temporary
  • 18.00 - 23.00 USD / Hourly
  • <p>We are seeking a detail-oriented <strong>Pharmacy Technician </strong>to join our Specialty Pharmacy team. This long-term contract position is ideal for someone skilled in patient and provider communication, prescription data entry, and supporting pharmacists in medication dispensing. The role involves verifying patient information, managing calls and faxes, and ensuring prescription accuracy in a fast-paced, compliance-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls from patients, prescribers, and healthcare professionals, ensuring excellent customer service.</p><p>• Manage and prioritize order queues, processing the oldest requests first to maintain workflow efficiency.</p><p>• Oversee the accurate shipment of specialty pharmacy orders, ensuring timely delivery to patients.</p><p>• Monitor pharmaceutical inventory levels, including ordering, receiving, verifying, and stocking medications and supplies.</p><p>• Uphold federal and state regulations and adhere to ethical standards in all aspects of job performance.</p><p>• Collaborate with team members to address operational challenges and complete assigned tasks effectively.</p><p>• Maintain detailed and accurate records of pharmacy operations to ensure compliance and accountability.</p><p>• Assist in resolving issues related to patient scheduling, insurance verification, and electronic medical records.</p><p>• Perform other duties as assigned to support the overall functioning of the pharmacy.</p><p>• Continuously update knowledge of medical terminology to improve communication and administrative processes.</p>
  • 2025-10-06T21:09:00Z
Bilingual Operations Supervisor
  • Aurora, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p>We are looking for an experienced Spanish Bilingual Operations Supervisor to lead the daily operations of our client's small distribution center near Aurora, Illinois. This role offers a unique opportunity to establish and develop a collaborative team, drive operational excellence, and ensure seamless delivery of products to customers nationwide. As a key leader, you will oversee workflows, optimize processes, and play a pivotal part in achieving organizational goals. This position is 100% on-site. This position offers a full benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily operations of the Aurora distribution center, ensuring efficient workflows and productivity.</p><p>• Lead and mentor a team of customer service representatives, managers, and warehouse staff, while supporting team expansion efforts.</p><p>• Coordinate inbound deliveries from the production facility and manage outbound shipments to nationwide customers.</p><p>• Implement and monitor inventory management practices to guarantee accurate receiving, storage, and shipping of products.</p><p>• Develop and execute process improvements to enhance safety, cost-effectiveness, and operational performance.</p><p>• Act as a liaison between warehouse staff, customer service teams, and senior leadership to foster clear communication and collaboration.</p><p>• Ensure compliance with company policies, safety standards, and regulatory requirements across all operations.</p><p>• Analyze and report key performance metrics related to shipping, inventory, and overall productivity.</p><p>• Support hiring, training, and development initiatives to build a motivated and efficient workforce.</p><p>• Resolve operational challenges and customer issues using strong problem-solving and decision-making skills.</p>
  • 2025-10-15T18:48:44Z
Principal Specialist, Quality Management Systems
  • Cary, IL
  • onsite
  • Temporary
  • 80.00 - 85.00 USD / Hourly
  • <p>• Thorough knowledge and understanding of US and International Medical Device Regulations, including MDSAP, with direct experience in US 510(k) and EU Class II devices.</p><p>• Strong knowledge of Quality Systems (Measurement, Analysis, and Improvement; Adverse Event and Advisory Reporting; Purchasing; Design and Development; Production and Service Controls, etc.)</p><p>• Expert working knowledge of regulatory requirements, standards, and regulations with significant audit experience.</p><p>• Strong communication, project management and influencing skills.</p><p>• Experience in compliance risk situations.</p><p>• Experience in technical writing and procedure development.</p><p>• Computer literacy.</p>
  • 2025-10-16T12:58:46Z
Financial Planning & Analysis Manager
  • Schaumburg, IL
  • onsite
  • Permanent
  • 170000.00 - 175000.00 USD / Yearly
  • <p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>•      Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>•      Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>•      Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>•      Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>•      Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>•      Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>•      Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>•      Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>•      Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>•      Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>•      Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
  • 2025-10-16T13:43:45Z
Tax Preparer
  • Madison, WI
  • onsite
  • Permanent
  • 60000.00 - 85000.00 USD / Yearly
  • We are looking for an experienced and detail-driven Tax Preparer to join our dedicated services team in Madison, Wisconsin. In this role, you will be responsible for preparing individual federal and state tax returns, ensuring compliance with current tax regulations, and providing tailored solutions to meet client needs. This position offers an opportunity to work both independently and collaboratively in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Prepare accurate federal and state tax returns for individual clients using advanced tax software.<br>• Analyze financial data to recommend personalized tax strategies and optimize client outcomes.<br>• Provide exceptional service by addressing client inquiries and resolving tax-related concerns efficiently.<br>• Stay informed on changes to tax laws and regulations to maintain compliance and deliver high-quality service.<br>• Collaborate with team members to address complex tax issues and develop comprehensive solutions.<br>• Participate in mandatory training sessions to enhance skills and ensure growth.<br>• Utilize tools such as Microsoft Word, Excel, Teams, and Outlook to manage tasks and client communications effectively.
  • 2025-10-29T15:53:44Z
Logistics Clerk
  • Madison, WI
  • onsite
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • We are looking for a detail-oriented Logistics Clerk to join our team in Madison, Wisconsin. In this role, you will handle critical tasks related to pharmaceutical shipping and inventory management. This is a long-term contract position that requires physical activity and light computer work in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and assemble boxes for shipping pharmaceutical products, ensuring proper packaging for refrigerated items when necessary.<br>• Manage the intake of orders and accurately package medications for shipment.<br>• Receive and organize incoming pharmaceutical inventory on shelves, maintaining an orderly stock.<br>• Perform shipping and receiving duties, including mailing medications and handling deliveries.<br>• Utilize computer systems for light data entry and inventory tracking.<br>• Maintain high standards of accuracy and efficiency while standing for most of the workday.<br>• Ensure compliance with shipping regulations and proper handling of sensitive materials.<br>• Collaborate with team members to meet fulfillment deadlines and customer expectations.
  • 2025-10-28T21:13:44Z
Logistics Clerk
  • Madison, WI
  • onsite
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • We are looking for a detail-oriented Logistics Clerk to join our team in Madison, Wisconsin. This is a long-term contract position where you will play a key role in handling shipping and receiving tasks, assembling packages, and ensuring orders are processed accurately and efficiently. The ideal candidate thrives in a fast-paced environment, enjoys physical work, and has basic computer skills to support inventory and order management.<br><br>Responsibilities:<br>• Prepare and package shipments, including medications requiring special handling such as refrigerated packaging.<br>• Receive incoming pharmaceutical products and organize them on shelves.<br>• Process and mail out customer orders, ensuring accuracy and timely delivery.<br>• Perform light data entry tasks to manage inventory and track orders.<br>• Assemble boxes and prepare them for shipping.<br>• Handle intake of new orders and ensure proper documentation.<br>• Stand and move around throughout the day to complete operational tasks efficiently.<br>• Utilize basic computer systems to support daily logistics operations.
  • 2025-10-28T21:13:44Z
Administrative Assistant
  • Lake Geneva, WI
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p>Robert Half is assisting a professional services firm in the recruiting for an Administrative Assistant to provide comprehensive administrative support within their organization. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to effectively handle multiple deadlines in a fast-paced environment. This role focuses on delivering administrative support to enhance the efficiency of day to day operations while maintaining the highest standards of confidentiality and accuracy.</p><p><br></p><p>This is a permanent placement opportunity offering health insurance, paid time off, annual bonus eligibility and 401k match. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support:</strong></li><li>Manage calendars, schedule meetings, and coordinate travel arrangements </li><li>Prepare, edit, and format documents, correspondence, and presentations with a high degree of accuracy.</li><li>Assist in the preparation and filing of legal documents, contracts, and filings, ensuring filings align with deadlines</li><li>Handle sensitive and confidential legal correspondence.</li><li><strong>Client Interaction:</strong></li><li>Serve as a point of contact for clients and external stakeholders, managing communications professionally and efficiently.</li><li>Screen, route, and respond to incoming calls and emails, providing outstanding client service.</li><li><strong>File and Record Management:</strong></li><li>Maintain organized and up-to-date electronic and physical filing systems for documents.</li><li>Assist in tracking and logging billable hours for projects using timekeeping software</li><li><strong>Team Collaboration:</strong></li><li>Coordinate with other staff members to support projects and deliverables.</li><li>Assist with meeting preparations, agendas, and minutes when requested.</li><li><strong>Office Management Tasks:</strong></li><li>Oversee supply inventory and arrange procurement, ensuring smooth operation of the team’s workspace.</li><li>Manage incoming and outgoing mail, including deliveries and courier services.</li></ul>
  • 2025-10-17T07:09:38Z
Sales and Marketing Assistant
  • Aurora, IL
  • onsite
  • Permanent
  • 50000.00 - 56000.00 USD / Yearly
  • <p><strong>Exciting opportunity for a Sales and Marketing Assistant. </strong>The Sales and Marketing Administrative Assistant supports the Sales and Marketing teams by assisting with daily operations, administrative tasks, and overall coordination to ensure smooth and efficient workflow. This is a M-F on-site position, including medical, dental, vision, 401k, plus PTO. Salary target $50,000-$55,000</p><p>Recruiter: Connie Stathopoulos</p><p><strong> </strong></p><p><strong>Essential Functions: </strong></p><p> </p><ul><li>Manage paperwork and administrative tasks related to sales, ensuring all documents are prepared, completed, and processed in a timely manner.</li><li>Communicate effectively with sales team members and customers to support all aspects of the sales process. </li><li>Provide in-office support to team members who are on the road or working off-site. </li><li>Create sales templates and customize product specifications, ensuring all product details are accurately documented and tailored for internal use and customer communication.</li><li>Collaborate with Inventory Coordinator to ensure accurate inventory listings for internal and external use. </li><li>Cross-reference and maintain accurate product listings on various advertising platforms and e-commerce sites.</li><li>Assist with coordinating industry events, including registration, reviewing related marketing materials and organizing promotional materials and presentations.</li><li>Assist in organizing marketing campaigns, including the distribution of newsletters, flyers, and other promotional materials.</li><li>Ensure the project calendar is actively monitored, with deadlines, meetings, and milestones properly scheduled and tracked to support timely completion.</li><li>Assist by overseeing inventory, processing orders, and coordinating logistics..</li><li>Maintain regular communication through MS Teams, email, and phone to ensure efficient collaboration, timely updates, and strong team coordination.</li></ul><p><br></p><p><br></p>
  • 2025-10-07T13:44:14Z
Administrative Assistant
  • Madison, WI
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • We are looking for an organized and proactive Administrative Assistant to join our team on a contract basis in Madison, Wisconsin. In this role, you will play a key part in ensuring the seamless operation of our property management and maintenance departments by performing a variety of essential administrative and clerical tasks. If you thrive in a fast-paced environment and take pride in delivering high-quality support, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to facilitate the smooth functioning of office operations.<br>• Maintain and organize both digital and physical filing systems for easy access and retrieval.<br>• Greet visitors, handle incoming packages, and ensure a welcoming office environment.<br>• Draft, edit, and finalize detailed correspondence, reports, and other documentation.<br>• Input, update, and manage data in spreadsheets and databases with accuracy.<br>• Coordinate meeting logistics, including scheduling, room setup, and catering arrangements.<br>• Utilize word processing and presentation software to create, edit, and enhance documents.<br>• Oversee the operation and maintenance of office equipment such as printers, copiers, and fax machines.<br>• Conduct research and compile information to support reports or presentations.<br>• Handle sensitive information with confidentiality and ensure compliance with privacy regulations.
  • 2025-10-27T14:24:04Z
Collections Specialist
  • Waterford, WI
  • remote
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 8-12 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.</p><p>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.</p><p>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.</p><p>• Research and resolve both internal and external inquiries to provide accurate problem resolution.</p><p>• Prepare and distribute account statements to customers as needed.</p><p>• Assist with invoicing processes and handle ad hoc requests from the team.</p><p>• Provide feedback to improve collections processes and enhance efficiency.</p><p>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.</p><p>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectivel</p>
  • 2025-10-22T16:04:25Z
Accounting Assistant
  • Schaumburg, IL
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including Medical/Dental, 401k & time off. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job description</u></strong></p><ul><li>Accounts payable set up purchase orders, enter invoices, obtain approvals from project managers, follow up on problem invoices/vendor credits. Collate invoice with checks. Maintain subcontractors certificates of insurance</li><li>Enter weekly payroll in Sage & ADP, distribute reports to project managers for approval. Track time off, apprentice union raises</li><li>Assist with tracking cash flow and change order collection</li><li>Log, track all orders, deliveries, invoices and payments</li><li>Process sale and use/lease tax</li><li>Prepare budget entry in the online system</li><li>Service dispatch, billing, and collections. Provide customers with certificates of insurance</li><li>Order office supplies and equipmentMedical/Dental, 401k & time off</li></ul>
  • 2025-10-23T15:14:11Z
Operations Specialist
  • Gurnee, IL
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 25.00 USD / Hourly
  • We are looking for a success-driven Operations Specialist to join our growing team in Gurnee, Illinois. This Contract-to-Permanent position offers a unique opportunity to contribute to a dynamic and collaborative environment. In this role, you will support key operational processes, ensuring efficiency and accuracy across quoting, logistics, and project management functions.<br><br>Responsibilities:<br>• Assist in managing project logistics, including coordinating with warehouse partners and ensuring timely receipt and handling of materials.<br>• Support the quoting team by analyzing and processing multiple client quotes to maintain accuracy and efficiency.<br>• Utilize software tools like Excel and Microsoft Suite to create spreadsheets, generate reports, and implement formulas.<br>• Collaborate with internal teams to streamline operations and improve cross-departmental communication.<br>• Monitor and update online portals, ensuring data is accurate and accessible for project tracking.<br>• Contribute to the management of client projects, working closely with designers, architects, and other stakeholders.<br>• Identify opportunities to optimize operational processes and implement innovative solutions.<br>• Provide regular updates and reports to senior management on project progress and operational performance.
  • 2025-10-16T14:04:05Z
Tax Senior Accountant
  • Verona, WI
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p><strong>Tax Senior Accountant role in Verona, WI. For immediate consideration contact Jon Wright at 608-338-1052.</strong></p><p><br></p><p>Robert Half is looking for an experienced Tax Senior Accountant to join our team in Verona, Wisconsin. In this role, you will execute tax and accounting services for a variety of small business clients, ensuring compliance and providing strategic financial guidance. This position offers an opportunity to utilize your expertise while fostering strong client relationships and delivering reliable results.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual and corporate tax returns with attention to accuracy and compliance.</p><p>• Manage tax preparation processes using software tools such as Lacerte Tax Software.</p><p>• Maintain and analyze financial statements to ensure proper record-keeping and reporting.</p><p>• Collaborate with clients to provide tailored financial planning solutions.</p><p>• Ensure all tax filings comply with current regulations and standards.</p><p>• Monitor changes in tax laws and advise clients on implications.</p><p>• Assist in resolving complex tax issues and provide recommendations.</p><p>• Support team members by sharing best practices and mentoring less experienced staff.</p><p>• Build and maintain long-term relationships with clients to understand their evolving needs.</p><p>• Conduct detailed reviews of client accounts to identify opportunities for improvement or savings.</p>
  • 2025-10-24T18:54:00Z
Product Manager
  • Naperville, IL
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • We are looking for an experienced Product Manager to join our team in Naperville, Illinois. In this role, you will drive product development initiatives, ensure alignment with business goals, and optimize processes to deliver exceptional results. This position offers an exciting opportunity to work in the food and food processing industry while contributing to innovative solutions.<br><br>Responsibilities:<br>• Lead product development efforts, ensuring alignment with strategic objectives and customer needs.<br>• Collaborate with cross-functional teams to manage product backlogs and prioritize features effectively.<br>• Conduct backlog grooming sessions to streamline workflows and maximize productivity.<br>• Utilize Agile Scrum methodologies to drive product delivery and manage iterative development cycles.<br>• Oversee bug tracking processes, ensuring timely resolution and quality assurance.<br>• Leverage Atlassian Jira to manage project tasks, monitor progress, and facilitate team collaboration.<br>• Analyze data warehousing requirements to support product optimization and decision-making.<br>• Communicate product roadmaps and updates to stakeholders, ensuring transparency and alignment.<br>• Monitor market trends and customer feedback to identify opportunities for product improvement.<br>• Develop documentation and guidelines to support product implementation and usage.
  • 2025-10-13T16:58:49Z
Insurance Billing Specialist
  • Mundelein, IL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Summer is here! Want to be with a company that will ensure you get to enjoy this beautiful weather? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
  • 2025-10-02T16:58:45Z
Executive Assistant
  • Batavia, IL
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for an Executive Assistant to provide critical support to a leadership team and consulting staff near Batavia, Illinois. This role requires a proactive individual who can manage administrative tasks, streamline operations, and ensure smooth coordination of meetings, events, and client-facing activities. The ideal candidate will thrive in a fast-paced environment and demonstrate excellent organizational and communication skills.</p><p><br></p><p>Monday-Friday </p><p>8:00am-4:00pm</p><p>Onsite </p><p>Compensation: $70k-$80k</p><p>Benefits: Medical, Dental Vision, 401k, PTO</p><p><br></p><p>Responsibilities:</p><p>• Support the leadership team</p><p>• Prepare high-quality proposals, contracts, reports, and presentations</p><p>• Coordinate meetings, communications, and events,</p><p>• Manage calendars, organize travel arrangements, and oversee newsletters</p><p>• Supervise office operations, including supplies, equipment, vendor relations, and mail distribution.</p><p>• Assist in planning and executing firm events and conferences</p><p><br></p>
  • 2025-09-30T13:59:08Z
DevOps Engineer
  • Madison, WI
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p><strong>Position: DevOps Engineer</strong></p><p><br></p><p><strong>Overview</strong></p><p>Robert Half is recruiting for an experienced DevOps Engineer for our client in the Madison, WI area. This position supports the organization’s DevOps environment by maintaining automation, deployment, and cloud infrastructure processes. The DevOps Engineer works on both client-related and internal initiatives, contributing technical expertise to ensure reliable and efficient delivery pipelines. </p><p><br></p><p><strong>This is a Direct Hire position that will require a hybrid in-office schedule in Madison, WI.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with development and project teams to implement and manage CI/CD pipelines.</li><li>Design and maintain automation frameworks for build, testing, and deployment workflows.</li><li>Manage and support infrastructure for development, staging, and production systems.</li><li>Troubleshoot and resolve complex issues across applications and environments.</li><li>Provide tier-two support for DevOps and CI/CD related incidents through ticketing systems.</li><li>Identify opportunities to standardize and improve DevOps practices.</li><li>Participate in an on-call rotation to ensure production system uptime.</li><li>Monitor and optimize system and network performance, ensuring secure data operations.</li><li>Manage cloud-based infrastructure using AWS and Azure.</li><li>Utilize containerization tools to support scalable and efficient application deployments.</li><li>Maintain current knowledge of emerging DevOps technologies and methodologies.</li><li>Communicate effectively with technical and non-technical stakeholders to support smooth delivery of projects.</li><li>Perform other related duties as required.</li></ul>
  • 2025-10-27T21:18:54Z
EDI Analyst
  • Lake Mills, WI
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 35.00 USD / Hourly
  • We are looking for a skilled EDI Analyst to join our team in Lake Mills, Wisconsin. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing our Electronic Data Interchange (EDI) processes. This position requires a strong technical background, excellent problem-solving skills, and the ability to collaborate effectively with both internal teams and external clients.<br><br>Responsibilities:<br>• Oversee and maintain EDI processes to ensure seamless data exchange with partners and clients.<br>• Act as a primary point of contact for client-facing EDI inquiries and support needs.<br>• Develop and implement solutions to enhance EDI workflows and improve efficiency.<br>• Collaborate with internal teams to gather and analyze technical requirements for EDI projects.<br>• Provide expertise in Sage 300 to support accounting and operational systems.<br>• Utilize Microsoft SQL and mSQL to execute database queries and manage data effectively.<br>• Create and document technical specifications and workflows for EDI integrations.<br>• Troubleshoot and resolve technical issues related to EDI systems and processes.<br>• Ensure compliance with industry standards and best practices in EDI.<br>• Conduct testing and validation of EDI transactions to ensure accuracy and reliability.
  • 2025-10-27T21:18:54Z
Fulfillment Specialist (Tier II)
  • Naperville, IL
  • onsite
  • Temporary
  • 15.20 - 16.00 USD / Hourly
  • We are looking for a detail-oriented Fulfillment Specialist (Tier II) to join our team on a contract basis in Naperville, Illinois. In this role, you will play a critical part in ensuring payroll packages are accurately assembled and prepared for delivery, maintaining strict quality standards and meeting production deadlines. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to maintaining security and efficiency in their work.<br><br>Responsibilities:<br>• Assemble payroll packages according to client numbers and prepare them for timely delivery.<br>• Perform package confirmations and checklists to ensure accurate tracking and security of package flow.<br>• Adhere to all security and audit procedures to protect sensitive client information.<br>• Identify and escalate issues related to missing or incorrect outputs to the appropriate teams.<br>• Clean and perform regular user maintenance on all distribution equipment to ensure operational readiness.<br>• Organize and stage packaging supplies to maintain a smooth production workflow.<br>• Support warehouse operations, including inventory management and material handling.<br>• Operate material handling equipment, such as forklifts, to assist in warehouse duties.<br>• Ensure shipping functions are executed accurately and efficiently.<br>• Maintain a focus on quality and production timelines while multitasking effectively.
  • 2025-10-03T14:08:48Z
Financial Analyst
  • Aurora, IL
  • onsite
  • Permanent
  • 95000.00 - 105000.00 USD / Yearly
  • <p>Robert Half is looking for a skilled Financial Analyst to join our client in the western suburbs. This role is ideal for someone with strong attention to detail and analytical abilities who can support financial decision-making and strategic planning. The successful candidate will play a key part in preparing and analyzing financial reports, forecasting, and providing actionable insights to drive business performance.</p><p><br></p><p>Responsibilities:</p><p>• Generate detailed monthly, quarterly, and annual financial reports and presentations tailored for management review.</p><p>• Build and refine financial models to project revenue, expenses, and overall profitability.</p><p>• Evaluate financial performance by comparing actual results to budgets, forecasts, and prior periods.</p><p>• Facilitate the budgeting and annual planning processes across various departments.</p><p>• Perform variance analysis to identify trends and explain performance outcomes.</p><p>• Highlight financial risks and opportunities, ensuring management is informed of potential impacts.</p><p>• Support cash flow forecasting and contribute to efficient working capital management.</p><p>• Develop scenario models and business cases to aid strategic initiatives and decision-making.</p><p>• Collaborate with accounting and operations teams to maintain accurate and consistent financial data.</p><p>• Create ad-hoc reports and analyses to address specific inquiries from leadership.</p><p><br></p><p>This position offers a salary range of $95,000-$105,000 and comes with a complete benefits package to include Health, dental, and vision insurance, a generous paid time off and holiday policy and professional development opportunities.</p><p><br></p><p>If interested, please contact Brian Keating at 331-264-5688.</p>
  • 2025-10-21T22:09:00Z
DevOps Engineer
  • Madison, WI
  • onsite
  • Contract / Temporary to Hire
  • 38.79 - 44.91 USD / Hourly
  • We are looking for a skilled DevOps Engineer to join our team in a Contract to permanent position. This role requires a dynamic individual who can manage cloud architecture, implement containerization strategies, and oversee monitoring and response systems. Based in Madison, Wisconsin, you will work on diverse projects, collaborating with government agencies and companies in industries such as biohealth, transportation, and retail.<br><br>Responsibilities:<br>• Design and manage cloud-based architectures, ensuring scalability, security, and efficiency.<br>• Develop and maintain containerization and orchestration solutions using Kubernetes and related tools.<br>• Implement and optimize CI/CD pipelines using platforms like GitHub, Bitbucket Pipelines, Octopus, and Jenkins.<br>• Utilize Terraform and Ansible to automate infrastructure provisioning and configuration.<br>• Collaborate with clients to provide DevOps services and support across various industries, including biohealth and transportation.<br>• Monitor system performance, troubleshoot issues, and ensure high availability and reliability.<br>• Stay current with emerging DevOps tools and practices, continuously improving processes and workflows.<br>• Work on projects involving cloud adoption and infrastructure modernization.<br>• Provide technical expertise and guidance to team members and clients.<br>• Maintain strong client relationships by delivering timely and effective IT solutions.
  • 2025-10-23T21:28:43Z
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