28 results for Help Desk Support Manager in Rochester, NY

Assistant Regional Property Manager

Amherst, NY
onsite
Permanent
100000.00 - 130000.00 USD / Yearly
Robert Half Permanent Placement is excited to partner with an upscale Property Management company in the Buffalo, NY area on their search for an established Assistant Regional Property Manager. This critical role will support continued success of a portfolio of top-tier apartment complexes in Western New York. This is a Direct Hire position with a starting base salary of $100,000 - $130,000 and a comprehensive benefits package. Our great partner will assist in relocation to the Buffalo area for the right candidate! Responsibilities include but not limited to: <ul><li>Support growth and performance of a Class A/B+ multifamily portfolio through hands-on, regional-level leadership and strategic oversight</li><li>Recruit, train, coach, and supervise on-site property management and maintenance teams, fostering a high-performing, collaborative culture</li><li>Provide operational guidance, promote best practices, and drive continuous improvement across properties</li><li>Resolve escalated resident issues and internal staff conflicts with timely, empathetic, and effective communication</li><li>Ensure compliance with company policies, Fair Housing regulations, and all applicable federal, state, and local housing laws</li><li>Monitor resident satisfaction, manage reputation, and lead initiatives to enhance the overall resident experience</li><li>Partner with Accounting/Finance on revenue management, including budgets, financial reporting, occupancy trends, delinquency, and pricing strategies</li><li>Collaborate with Marketing on leasing strategy, market analysis, competitor pricing, and resident acquisition/retention efforts</li><li>Conduct regular property inspections to ensure quality standards, curb appeal, and efficient maintenance operations, including reduced vacancy and optimized unit turns</li><li> </li></ul>
2026-03-12T18:33:45Z

SAP IBP Manager

Rochester, NY
remote
Temporary
105.00 - 109.00 USD / Hourly
Role Overview We are seeking a dynamic, highly organized Manager‑level contractor to join a global ERP Accelerate program. This position will serve as a key leadership role supporting the Forecast‑to‑Plan (FTP) and Procure‑to‑Pay (PTP) workstreams, driving the successful implementation of SAP IBP and end‑to‑end supply planning processes across multiple manufacturing sites.This individual will own planning readiness, site engagement, testing coordination, training execution, and go‑live outcomes for assigned business divisions and site locations. The ideal candidate combines strong SAP IBP functional expertise, exceptional interpersonal skills, and a proactive “get it done” leadership style. This is a hands‑on role requiring operational discipline, cross‑functional collaboration, and the ability to influence and drive outcomes in a fast‑paced global program environment. Key ResponsibilitiesProgram & Site Leadership<ul><li>Act as the primary FTP/IBP lead for assigned sites, managing readiness, execution, and post‑go‑live stabilization</li><li>Build strong working relationships with supply planning teams and site leaders to drive alignment and adoption</li><li>Partner with business leads, IT architects, deployment resources, and operations to implement new planning processes</li></ul>Planning Process & SAP IBP Enablement<ul><li>Lead the delivery of IBP functional and business processes for assigned sites</li><li>Build, configure, and maintain SAP IBP templates, alerts, dashboards, and reports</li><li>Support data readiness efforts: validation, migration tracking, data cleanup, and issue escalation</li><li>Ensure planning solutions support operational goals and planning excellence</li></ul>Testing, Training & Go‑Live Execution<ul><li>Lead UAT, DITL, and Learning Lab test cycles; manage defect resolution end‑to‑end</li><li>Coordinate cross‑team testing activities and ensure timely defect closure</li><li>Deliver end-user training materials and ensure user readiness ahead of go‑live</li><li>Monitor cutover tasks, identify risks, and drive resolution</li><li>Manage risks, issues, and action items to enable successful go‑live and stabilization</li></ul>Change Management & Operational Readiness<ul><li>Support stakeholder engagement, change communications, and adoption strategies</li><li>Document key decisions, lessons learned, and stabilization plans</li><li>Deliver concise, executive‑ready program updates and site readiness status</li></ul>
2026-02-23T15:13:46Z

Payroll/HR Administrator

Gorham, NY
remote
Permanent
72800.00 - 83200.00 USD / Yearly
Hannah Savage with Robert Half is seeking a detail-oriented Payroll / HR Administrator to manage weekly payroll and provide day-to-day HR support across multiple entities within her client's organization based out of Gorham, NY. This role supports approximately 75–90 employees, with payroll volume fluctuating seasonally. The ideal candidate is organized, dependable, and comfortable working in a construction/project-based environment. This position is fully onsite. Payroll Responsibilities<ul><li>Process weekly payroll (primarily hourly employees) for multiple entities</li><li>Review and process timecards entered by Project Managers</li><li>Support year-end bonus processing</li><li>Handle limited certified payroll and prevailing wage rates</li></ul>Human Resources Responsibilities<ul><li>Provide basic HR support </li><li>Generating offer letters</li><li>Supporting recruiting and hiring efforts</li><li>Assisting with employee relations matters</li><li>Maintain employee records and ensure compliance with internal processes</li></ul>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-03-16T15:23:47Z

Treasury Management Relationship Manager

Williamsville, NY
onsite
Permanent
90000.00 - 145000.00 USD / Yearly
Jenny Bour with Robert Half is working with a growing financial institution that is seeking a Treasury Management Relationship Manager to support market growth by acquiring, developing, and retaining commercial treasury relationships. This Relationship Manager role focuses on driving deposit growth, expanding treasury product utilization, and strengthening partnerships with key commercial sectors, including healthcare, education, nonprofit, government, and other public entities across the Western New York region. The ideal Relationship Manager candidate is a proactive business developer, a trusted advisor to clients, and a strong internal partner across lending, retail banking, and operations. <ul><li>Develop, manage, and grow a portfolio of profitable treasury management relationships.</li><li>Serve as a consultative advisor, delivering tailored treasury and cash‑management solutions.</li><li>Partner closely with commercial lenders, retail banking teams, and internal support groups to drive overall market performance.</li><li>Execute consistent outbound prospecting and client outreach to achieve growth targets.</li><li>Generate high-quality referrals across commercial lending and other business units.</li><li>Maintain active involvement in community and professional organizations to elevate brand visibility.</li><li>Stay current on treasury products, industry trends, and best practices.</li><li>Support internal associates with treasury-related training, product knowledge, and service needs.</li><li>Uphold confidentiality, compliance standards, and security procedures.</li></ul>
2026-03-06T17:48:41Z

Paralegal

Pittsford, NY
onsite
Permanent
75000.00 - 105000.00 USD / Yearly
Our client, a successful estate planning law firm, is seeking a Paralegal to join their team. The ideal candidate will support attorneys and work closely with clients throughout the probate and estate settlement process. Location: Pittsford, NYSalary: $75,000 - $105,000 (depending on experience)Schedule: Hybrid (some days in office, some days remote) Responsibilities: <ul><li>Assisting attorneys in the probate and administration of decedents’ estates, including administration of trusts.</li><li>Preparing documents and filing documents with Surrogate’s Court.</li><li>Meeting with clients both in person and on the phone, and you will be dealing with courts and various financial institutions on our clients’ behalf. </li><li>Assist in all phases of estate administration, including gathering asset information, preparing inventories, and tracking estate expenses.</li><li>Communicate with clients to collect necessary documents, provide case updates, and address routine inquiries.</li><li>Contact banks, brokerage firms, insurance companies, and other financial institutions to obtain account information, request asset valuations, and process transfers.</li><li>Draft correspondence, memoranda, waivers, consents, and other related estate documents.</li><li>Maintain organized case files, calendars, and deadlines to ensure timely filings and compliance with court requirements.</li><li>Coordinate with accountants, appraisers, and other third-party professionals as needed.</li><li>Provide general administrative support to the partner, including document management and schedulin105</li></ul>
2026-03-19T12:48:40Z

Contract Administrator

Rochester, NY
onsite
Permanent
65000.00 - 75000.00 USD / Yearly
Hannah Savage with Robert half is working with a construction organization to find an experienced Contract Administrator to join their team in Rochester, New York. This role is essential for ensuring the smooth management of contracts, bid documentation, and billing processes within our construction projects. The ideal candidate will bring expertise in administrative support and contract management, working closely with project managers and clients to meet deadlines and maintain compliance. Responsibilities:• Provide administrative support to three project managers by organizing and managing documentation related to bids and contracts.• Prepare and submit bid documentation accurately and efficiently to meet client requirements.• Manage contract billings and ensure timely processing and submission of certified payrolls.• Coordinate end-of-month billing procedures, ensuring all invoices are sent out by the required deadlines.• Communicate with clients to address documentation needs and ensure all contract-related obligations are met.• Maintain accurate records and ensure compliance with all relevant regulations and standards.• Review and process AIA billing documents to ensure accuracy and adherence to guidelines.• Assist with pre-bid preparations, including gathering necessary information and completing required forms.• Collaborate with team members to streamline administrative processes and improve overall efficiency. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-03-16T17:48:44Z

HR Generalist

Rochester, NY
onsite
Permanent
50000.00 - 60000.00 USD / Yearly
We are looking for an HR Generalist to join our team in Rochester, New York. This role offers the opportunity to support a dynamic and fast-paced organization, contributing to key HR functions such as employee relations, payroll, recruitment, and onboarding. The ideal candidate will collaborate with the HR team to ensure smooth processes and a positive employee experience. Responsibilities:• Respond to employee inquiries related to time cards, payroll, and other general HR topics.• Manage payroll processes for employees across multiple shifts, ensuring accuracy and timeliness.• Coordinate recruitment efforts, including applicant tracking, scheduling interviews, and conducting pre-screenings.• Facilitate onboarding and offboarding processes to ensure seamless transitions for new and departing employees.• Assist with investigations by gathering information and completing required documentation.• Collaborate with the HR team to maintain compliance with company policies and procedures.• Support HRIS system operations, including updates and data management in Paylocity.• Participate in scheduling meetings with employees working off-shift hours when needed.• Provide input and assistance in implementing new HR strategies and team structures.• Contribute to the development of employee engagement initiatives.
2026-03-05T19:08:43Z

Collections Manager

Victor, NY
onsite
Permanent
85000.00 - 110000.00 USD / Yearly
Hannah Savage with Robert Half is looking for an experienced Collections Manager to join her client's team in Victor, New York. This role requires a highly organized leader with a strong background in credit and collections management to oversee and optimize collection efforts while maintaining compliance with company policies. The ideal candidate will bring a strategic mindset to improve processes and deliver actionable insights that support organizational goals. Responsibilities:• Lead and mentor the Collections team, setting clear performance objectives and fostering a collaborative work environment.• Manage collection activities for all customer accounts, ensuring timely follow-up on overdue invoices.• Collaborate with Sales and Customer Service teams to address billing disputes and minimize payment delays.• Monitor customer credit limits, identify high-risk accounts, and escalate concerns as needed.• Track and analyze key performance indicators (KPIs) such as aging reports and collection efficiency, providing recommendations to senior management.• Ensure compliance with internal controls and company policies, supporting audits through accurate documentation and reporting.• Identify and implement process improvements to enhance efficiency and automation within collection workflows.• Prepare detailed reports on collections activities and assist with month-end close processes. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-03-10T14:44:14Z

Human Resources (HR) Business Partner

Rochester, NY
onsite
Permanent
70000.00 - 85000.00 USD / Yearly
We are looking for a skilled Human Resources (HR) Business Partner to join our team in Rochester, New York. This role is pivotal in fostering a positive workplace culture, implementing merit-based performance systems, and providing leadership training. The ideal candidate will excel in managing HR functions while supporting organizational growth and strategic initiatives. Responsibilities:• Act as a collaborative HR partner to align business objectives with human resources strategies.• Develop and implement a culture focused on performance and merit-based systems.• Provide training and coaching to leadership teams on conflict resolution and effective management practices.• Oversee the maintenance and updates of the company HR manual to ensure compliance and relevance.• Manage payroll processing with accuracy and timeliness, with potential delegation to HR Generalists.• Support employee relations efforts to resolve workplace issues and enhance employee engagement.• Facilitate onboarding processes and ensure new hires are fully integrated into the organization.• Utilize HRIS systems, such as Paylocity, to streamline HR processes and maintain accurate employee records.• Collaborate with senior leadership to create and execute HR strategies aligned with organizational goals.• Occasionally travel to secondary office locations to address HR needs and support remote teams.
2026-03-05T19:08:43Z

Accounts Receivable Specialist

Rochester, NY
onsite
Permanent
47900.00 - 53700.00 USD / Yearly
Tess Gilmore with Robert Half is looking on behalf of a client here in Rochester, NY for an Accounts Receivable Specialist to join a fast-paced and dynamic team! This role is responsible for managing the full accounts receivable cycle, ensuring timely and accurate billing, posting payments, resolving discrepancies, and supporting overall cash flow operations. The ideal candidate is organized, analytical, and able to communicate effectively with both internal teams and external customers. Key Responsibilities<ul><li>Generate and issue customer invoices accurately and on schedule.</li><li>Apply and post customer payments (checks, ACH, wire, credit card) to the appropriate accounts.</li><li>Monitor aging reports, identify overdue accounts, and conduct timely collection follow-up.</li><li>Research and resolve billing discrepancies, short payments, and customer account questions.</li><li>Maintain detailed and accurate customer account records and documentation.</li><li>Prepare AR reports for management, including aging analysis and cash receipts summaries.</li><li>Collaborate with Sales, Customer Service, and Finance teams to address customer billing issues.</li><li>Process credit memos, adjustments, and account reconciliations as needed.</li><li>Assist with month-end close activities, including AR reconciliations and reporting.</li><li>Support continuous process improvements to enhance accuracy and efficiency.</li></ul> For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!
2026-03-10T12:53:44Z

Payroll/HR Administrator

Canandaigua, NY
onsite
Permanent
72000.00 - 82000.00 USD / Yearly
We are looking for a dedicated Payroll/HR Administrator to join our team in Canandaigua, New York. In this role, you will oversee payroll processes for multiple entities and provide essential HR support. This position is ideal for someone with a strong background in payroll and a passion for ensuring accurate and efficient operations. Responsibilities:• Manage weekly payroll processing for approximately 75-90 employees across multiple entities, including union-based staff.• Handle certified payroll and prevailing wage requirements for union employees, coordinating with Procore for reporting.• Administer truck allowances and travel pay for employees working on out-of-town projects.• Maintain payroll data accuracy by reviewing hours entered through ProCore by project managers.• Process year-end bonuses and ensure compliance with payroll deadlines.• Generate offer letters and assist with basic HR tasks such as recruiting and employee relations.• Collaborate with HR Works to address outsourced HR needs and maintain compliance.• Communicate payroll and HR updates effectively to relevant stakeholders.• Provide support for discretionary profit-sharing and 401(k) plan administration.• Ensure adherence to company policies and procedures in payroll and HR functions.
2026-03-20T17:48:41Z

Assistant Controller

Henrietta, NY
onsite
Temporary
40.00 - 50.00 USD / Hourly
Robert Half is looking for an experienced Interim Assistant Controller to support our client in the Rochester, NY area for the next 2-3 months. This role is ideal for someone who is detail oriented, with a strong background in financial management and reporting, and who thrives in a collaborative and dynamic work environment. As part of a growing organization, you will play a key role in overseeing month-end processes, budgeting, and forecasting. Responsibilities:• Manage month-end close processes, ensuring accuracy and timeliness in financial reporting.• Prepare and post journal entries, maintaining consistency and compliance with accounting standards.• Oversee budgeting and forecasting activities to support strategic financial planning.• Monitor the general ledger and ensure all transactions are properly recorded.• Collaborate with internal teams to produce detailed financial statements and audits.• Utilize Dynamics and Power BI software to streamline reporting and analysis.• Provide guidance and support to team members, fostering a culture of collaboration.• Identify opportunities for process improvement and implement solutions to enhance efficiency.• Ensure compliance with regulatory requirements and company policies.• Assist with ad hoc financial projects as needed.
2026-03-19T14:38:44Z

AR/Collections Analyst

Victor, NY
onsite
Permanent
60000.00 - 65000.00 USD / Yearly
Hannah Savage with Robert Half is working with a fast growing organization who's looking for an AR/Collections Analyst to join their team in Victor, New York. In this role, you will be responsible for managing accounts receivable processes, ensuring billing accuracy, and supporting credit operations. This position offers an excellent opportunity for professionals with experience in collections and credit analysis to contribute to a dynamic manufacturing environment. Responsibilities:• Generate and process accurate customer invoices and credit memos in alignment with established billing policies and schedules.• Investigate and resolve billing discrepancies, collaborating with Customer Service, Sales, and Finance teams to ensure corrections are implemented.• Manage the credit application process by coordinating directly with customers and third-party vendors to ensure accurate submissions.• Maintain customer credit records and documentation while monitoring credit exposure and escalating issues to management as needed.• Prepare monthly reports, dashboards, and reconciliations to support accounts receivable operations and month-end close activities.• Conduct advanced research and analysis to improve reporting accuracy and provide operational insights.• Develop and update standard operating procedures for AR functions, including workflows and process documentation.• Coordinate and deliver training sessions related to Credit, Collections, and Cash Applications, ensuring effective onboarding for new hires.• Troubleshoot and resolve operational and system-related issues in Oracle and D365, providing clear solutions and preventative measures.• Identify and implement process improvements to enhance automation and streamline workflows within billing, credit, and reporting functions. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-03-10T14:48:45Z

Office Manager

Henrietta, NY
onsite
Contract / Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for an experienced Office Manager to oversee daily administrative operations and ensure smooth office functionality. This Contract to permanent position is based in Henrietta, New York, and requires expertise in financial recordkeeping and administrative support. The ideal candidate will excel at managing office supplies, handling accounts payable and receivable, and maintaining a productive work environment. Responsibilities: • Manage day-to-day office operations to maintain an organized and efficient workplace. • Handle accounts payable and accounts receivable processes with accuracy and attention to detail. • Oversee procurement and inventory of office supplies to ensure availability when needed. • Perform receptionist duties, including greeting visitors and managing incoming calls. • Facilitate billing and financial transactions in compliance with company policies. • Act as a Notary Public to assist with document notarization as required. • Provide administrative support to team members and leadership. • Maintain accurate financial records and ensure timely reporting. • Coordinate office activities and resolve operational challenges to ensure smooth business operations. • Collaborate with other departments to improve efficiency and workflow.
2026-03-18T21:48:44Z

Medical Billing Specialist

Rochester, NY
onsite
Temporary
20.00 - 28.00 USD / Hourly
Job Summary: We are seeking a detail-oriented Medical Billing Specialist to join our team. This role is responsible for preparing and submitting accurate medical claims, following up on unpaid claims, and ensuring timely reimbursement from insurance providers and patients. The ideal candidate has strong knowledge of medical billing processes, coding systems, and payer requirements, along with excellent organizational and communication skills. Key Responsibilities:Prepare, review, and submit medical claims to insurance companies in a timely manner Verify patient insurance coverage, eligibility, and benefits Ensure accurate coding using CPT, ICD-10, and HCPCS codes Follow up on unpaid or denied claims and resolve billing issues Post payments, adjustments, and denials accurately into the system Communicate with insurance companies and patients regarding billing questions or discrepancies Maintain accurate and organized patient billing records Work with internal teams to resolve documentation or coding issues Support month-end reporting and reconciliation processes Ensure compliance with healthcare regulations and billing guidelines
2026-03-17T21:04:10Z

AP/Accounting Specialist

Gorham, NY
remote
Permanent
72800.00 - 83200.00 USD / Yearly
Hannah Savage with Robert Half is seeking a detail-oriented and proactive AP / Accounting Specialist to support her client's accounting operations with a strong focus on accounts payable. This role works closely with Project Managers and internal teams to ensure accurate invoice processing, timely payments, and continuous improvement of AP processes. The ideal candidate is organized, dependable, and comfortable managing multiple priorities in a fast-paced environment. This role is based out of Gorham, NY and is fully onsite. Key Responsibilities<ul><li>Verify, audit, and process vendor and subcontractor invoices in accordance with company policies</li><li>Collaborate with Project Managers to ensure correct job coding of invoices</li><li>Enter invoices into the accounting system accurately and in a timely manner</li><li>Resolve invoice discrepancies by working with vendors and internal departments</li><li>Identify recurring issues and escalate to management as appropriate</li><li>Respond promptly and professionally to vendor inquiries</li><li>Process weekly check runs</li><li>Assist with annual 1099 preparation and processing</li><li>Maintain AP documentation, filing systems, and process records</li><li>Manage and track office supply inventory</li><li>Provide backup support for other administrative and accounting functions as needed</li><li>Participate in special projects and ad hoc assignments</li><li>Independently or collaboratively identify and implement business process improvements</li></ul> For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-03-16T15:44:05Z

Billing Specialist

Penfield, NY
onsite
Contract / Temporary to Hire
20.00 - 24.00 USD / Hourly
Job Summary:We are seeking an organized and detail-oriented Billing Clerk to join our team. This role is responsible for preparing and issuing invoices, verifying billing data, maintaining accurate records, and assisting with general accounting tasks. The ideal candidate will have strong attention to detail, excellent communication skills, and basic accounting knowledge. Key Responsibilities:<ul><li>Prepare and send accurate invoices to customers in a timely manner</li><li>Verify billing information, including pricing, quantities, and customer details</li><li>Record and track payments, credits, and adjustments</li><li>Communicate with customers regarding billing questions or discrepancies</li><li>Maintain organized and up-to-date billing files and records</li><li>Assist with resolving invoice disputes and following up on outstanding balances</li><li>Collaborate with other accounting staff to ensure accurate reporting</li><li>Support month-end closing and reporting processes</li></ul>
2026-03-17T20:43:53Z

AP/AR Clerk

Rochester, NY
onsite
Contract / Temporary to Hire
23.00 - 25.00 USD / Hourly
Job Summary:We are seeking a detail-oriented and organized Accounts Payable/Accounts Receivable (AP/AR) Clerk to join our team. This position is responsible for managing daily financial transactions, including processing invoices, payments, and incoming receipts. The ideal candidate will have strong attention to detail, excellent organizational skills, and a good understanding of basic accounting principles. Key Responsibilities:<ul><li>Process and record accounts payable invoices and payments</li><li>Prepare and send customer invoices</li><li>Record and apply incoming payments and deposits</li><li>Reconcile vendor statements and resolve discrepancies</li><li>Assist with month-end closing procedures</li><li>Maintain accurate financial records and filing systems</li><li>Communicate with vendors and customers regarding billing and payment inquiries</li><li>Support other accounting tasks as needed</li></ul>
2026-03-17T20:58:42Z

Payroll Supervisor

Rochester, NY
onsite
Permanent
80000.00 - 90000.00 USD / Yearly
Hannah Savage with Robert Half is looking for an experienced Payroll Supervisor to oversee payroll operations for a large and diverse workforce in Rochester, New York. This role requires a detail-oriented individual who can ensure accurate and compliant payroll processing for a high volume number of employees, including faculty, staff, and students. The ideal candidate will bring expertise in payroll systems (particularly in Workday), tax reporting, and team management while fostering a collaborative and efficient work environment. Responsibilities:• Manage payroll operations for a large workforce, including union and non-union populations.• Supervise and provide guidance to a team of payroll coordinators, an international payroll coordinator, and a garnishments specialist.• Ensure compliance with payroll tax regulations, including handling multi-state tax payments and conducting detailed tax analyses.• Train and mentor payroll staff, serving as the primary resource for Workday system knowledge and best practices.• Oversee payroll processing across various pay cycles, including biweekly, semi-monthly, and monthly schedules.• Collaborate closely with back-end teams to implement system updates and resolve configuration issues.• Monitor and reconcile payroll transactions to ensure accuracy and timely processing.• Manage payroll for international employees and students, addressing unique tax and payment requirements.• Develop and implement procedures to optimize payroll operations and enhance overall team performance. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch directly!
2026-03-24T18:38:48Z

Administrative Assistant

Rochester, NY
onsite
Temporary
20.00 - 25.00 USD / Hourly
We are looking for a dedicated Administrative Assistant to join our team in Rochester, New York. In this long-term contract position, you will play a vital role in ensuring smooth office operations by managing administrative tasks, supporting organizational goals, and providing excellent service to internal and external stakeholders. This is an excellent opportunity for individuals who thrive in a fast-paced, collaborative environment. Responsibilities: • Handle incoming calls with attention to detail, directing inquiries to the appropriate contacts and providing accurate information. • Perform data entry tasks with precision to maintain up-to-date and organized records. • Manage general office duties, including scheduling, filing, and correspondence. • Serve as the first point of contact for visitors, ensuring a welcoming and attentive atmosphere. • Collaborate with team members to support daily operations and special projects. • Maintain office supplies and equipment, ensuring functionality and inventory management. • Assist in preparing documents, reports, and presentations as needed. • Coordinate and schedule meetings, including preparing agendas and taking minutes. • Support senior staff by handling confidential information with discretion. • Contribute to the overall efficiency of the office by identifying and implementing process improvements.
2026-03-06T22:14:03Z

HR Generalist

Rochester, NY
onsite
Permanent
45000.00 - 50000.00 USD / Yearly
We are looking for a skilled HR Generalist to join our team in Rochester, New York. In this role, you will play a pivotal part in supporting our human resources operations, with a focus on employee engagement, benefits administration, and performance management. This position offers a hybrid work environment after an initial onboarding period, allowing for a balance of in-office and remote work. Responsibilities: • Take the lead on managing and executing various HR projects to ensure effective implementation. • Oversee employee relations initiatives, fostering a positive and engaging workplace culture. • Administer employee benefits programs, ensuring accurate and timely processing. • Coordinate and support the performance review process, promoting continuous feedback and development. • Act as a mentor and team lead to other HR team members, providing guidance and support. • Ensure compliance with employment laws and company policies across HR functions. • Collaborate with leadership to develop strategies that align HR practices with organizational goals. • Utilize HR technology platforms to streamline processes and enhance efficiency. • Address and resolve employee concerns with professionalism and confidentiality.
2026-02-27T18:34:03Z

Full Charge Bookkeeper

Rochester, NY
onsite
Temporary
24.00 - 29.00 USD / Hourly
We are looking for an experienced Full Charge Bookkeeper to oversee the financial operations of a nonprofit foster and adoption agency in Rochester, New York. This long-term contract position requires a highly organized individual with a strong background in payroll, billing, and financial record management. If you have a keen eye for detail and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities: • Process payroll with accuracy and ensure timely payment for employees. • Manage foster parent payments, maintaining detailed and organized tracking records. • Handle billing, invoicing, and deposits while ensuring proper documentation. • Monitor and track expenses to maintain well-organized financial records. • Utilize QuickBooks to update and maintain accurate financial data. • Collaborate with an external accounting firm for weekly reconciliations and month-end reporting. • Support administrative accounting tasks, including insurance portals and contract management. • Ensure all financial information is precise, up-to-date, and accessible for reporting purposes.
2026-03-25T01:58:38Z

Service Specialist

West Henrietta, NY
remote
Temporary
22.00 - 22.00 USD / Hourly
We are looking for a Service Specialist to join our team on a long-term contract basis in West Henrietta, New York. This position focuses on delivering exceptional service to clients who utilize Bill Pay powered by Bill, ensuring they are guided through the registration process and supported with any inquiries about the product. The role combines high-volume outbound calling with opportunities to contribute to process improvements and mentor less experienced team members. Responsibilities: • Conduct high-volume outbound calls to clients enrolled in Bill Pay powered by Bill, assisting them with registration and addressing product-related questions. • Provide quality service to clients by resolving inquiries and ensuring compliance with established Service Level Agreements. • Develop and maintain a working knowledge of Paychex products, industry policies, and procedures. • Identify and propose process improvement opportunities to enhance efficiency and client satisfaction. • Utilize systems and software platforms, including Salesforce and Flex, to document interactions and manage workflows effectively. • Mentor and support less experienced team members, fostering a collaborative and productive work environment. • Perform accurate data input while managing priorities and maintaining strong organizational skills. • Follow up on outstanding items to ensure timely resolution and completion. • Demonstrate proficiency in using software tools to facilitate tasks like data management and document scanning.
2026-03-18T14:18:41Z

Administrative Assistant

Rochester, NY
onsite
Temporary
20.00 - 23.00 USD / Hourly
We are looking for a dedicated Administrative Assistant to provide essential support to senior staff and ensure the smooth operation of daily office activities. This position requires strong organizational skills, attention to detail, and the ability to adapt to changing priorities in a dynamic, fast-paced environment. As a long-term contract role, this opportunity offers stability and the chance to contribute meaningfully to a high-volume office setting. Responsibilities: • Coordinate and schedule meetings for senior staff, ensuring all logistics are handled efficiently. • Process incoming and outgoing mail, manage faxes, and perform photocopying tasks as needed. • Organize and maintain both paper and electronic filing systems to ensure easy access to important documents. • Draft and prepare letters, close incident and complaint reports, and handle correspondence as required. • Manage daily office operations and provide support for various tasks assigned by senior management. • Adapt to ad hoc assignments and shifting priorities with a proactive approach. • Assist in orienting and training other support staff when necessary to maintain team productivity.
2026-03-23T16:48:43Z

Benefits Coordinator

Rochester, NY
onsite
Temporary
23.75 - 32.00 USD / Hourly
We are looking for a dedicated Benefits Coordinator to join our team in Rochester, New York. In this long-term contract role, you will play a pivotal part in managing employee benefits programs and ensuring compliance with relevant policies and regulations. This opportunity is ideal for someone passionate about supporting employees through effective benefits administration and coordination. Responsibilities: • Oversee the administration of employee benefit programs, including health insurance, retirement plans, and wellness initiatives. • Manage COBRA processes to ensure compliance with applicable regulations and deadlines. • Coordinate leave of absence requests, providing guidance and support to employees throughout the process. • Respond to employee inquiries regarding compensation and benefits, offering clear and accurate information. • Collaborate with internal teams and external vendors to streamline benefits processes and resolve issues. • Maintain up-to-date records of benefits enrollment and changes, ensuring accuracy and confidentiality. • Conduct regular reviews of benefits programs to optimize offerings and align with organizational goals. • Support compliance efforts by monitoring changes in laws and regulations affecting employee benefits. • Assist with benefits-related reporting and documentation as required. • Provide training and resources to employees to increase understanding of available benefits.
2026-03-04T21:58:54Z