Add your latest resume to match with open positions.

20 results for Help Desk Support Manager in Rochester, NY

Quality Engineer

Lockport, NY
onsite
Permanent / Full Time
52000.00 - 67000.00 USD / Yearly
Robert Half Permanent Placement is excited to partner with an innovative manufacturer in Lockport, NY on their search for a Quality Engineer. This exciting role has a starting salary of $50,000 - $70,000 depending on experience and a comprehensive benefits package. Our great client has newly created this position that comes with excellent career growth opportunity for someone with a quality and safety mindset. Responsibilities include but not limited to: <ul><li>Develop, implement, and maintain quality procedures, work instructions, inspection methods, and testing protocols to ensure compliance with customer, regulatory, and internal quality standards</li><li>Evaluate manufacturing processes, analyze quality data and trends, and lead continuous improvement initiatives that enhance product quality, reduce waste, and improve operational efficiency</li><li>Conduct product, material, equipment, and process validation activities, including testing, calibration management, statistical analysis, and documentation of results </li><li>Lead investigations involving nonconforming materials, customer complaints, and corrective and preventive actions, performing root cause analysis and implementing effective corrective actions</li><li>Support and maintain the Quality Management System including safety and quality certifications, customer specifications, raw material specifications, and finished product requirements</li><li>Train production and quality personnel on quality systems, inspection methods, new equipment, and standard operating procedures to ensure consistent execution across the organization</li><li>Support customer and certification audits, respond to customer quality inquiries, maintain inspection and calibration records, and serve as backup to the Director of Quality as needed</li></ul>
2026-07-22T15:28:43Z

Office Manager

Rochester, NY
remote
Temporary / Contract
24.00 - 29.00 USD / Hourly
The Office Manager oversees daily office operations to help ensure an organized, efficient, and professional work environment. This role supports administrative processes, office coordination, facilities-related needs, vendor communication, supplies management, and general staff support. This position does not include payroll, accounting, bookkeeping, or finance responsibilities. Key Responsibilities<ul><li>Manage day-to-day office operations and administrative workflows.</li><li>Serve as the main point of contact for office-related needs, vendors, service providers, and building management.</li><li>Order, maintain, and track office supplies, equipment, and inventory.</li><li>Coordinate office maintenance, repairs, and workplace organization.</li><li>Support onboarding logistics for new employees, including workspace setup, badges, and office orientation.</li><li>Maintain office policies, procedures, and filing systems.</li><li>Schedule meetings, coordinate calendars for shared spaces, and assist with event planning.</li><li>Oversee mail distribution, shipping, courier services, and reception-related coordination as needed.</li><li>Support leadership and staff with general administrative tasks and special projects.</li><li>Help foster a positive, professional, and productive office environment</li></ul>
2026-07-31T20:33:49Z

Accounting Specialist

Batavia, NY
onsite
Permanent / Full Time
47000.00 - 57000.00 USD / Yearly
We are looking for an Accounting Specialist to join a growing manufacturing organization in New York. This role focuses on managing customer invoicing, receivables, and account follow-up while supporting accurate financial operations across the business. The ideal candidate brings strong attention to detail, sound judgment in credit-related matters, and the ability to work effectively with internal teams in a fast-paced onsite environment. Responsibilities: • Prepare and issue customer invoices, maintain receivable records, and help ensure timely and accurate billing activity. • Partner with the Credit Manager to review customer accounts, support credit evaluations, and assist with onboarding new customers. • Calculate and apply sales tax requirements correctly across transactions and customer invoices. • Examine purchase orders and related documentation to verify billing accuracy and resolve discrepancies before invoicing. • Manage collection efforts on outstanding balances through consistent follow-up and clear communication with customers. • Post and reconcile incoming payments, including cash applications, to keep account records current and accurate. • Use accounting systems and spreadsheets to track receivable activity, monitor aging, and support reporting needs. • Assist with account maintenance and other receivables-related tasks that contribute to efficient daily accounting operations.
2026-08-03T14:24:08Z

Financial Planning & Analysis Manager

Williamsville, NY
onsite
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
Kyle Clarke with Robert Half in Buffalo, NY is looking for an experienced Financial Planning & Analysis Manager to lead financial oversight for a healthcare provider in Buffalo, NY. This role combines hands-on ownership of planning activities with leadership across reporting, forecasting, and budget management. The ideal candidate will bring strong analytical judgment, a command of financial modeling, and the ability to translate data into recommendations for operational and strategic decisions. Responsibilities:• Direct the company’s budgeting cycle, including annual planning, periodic reforecasts, and ongoing alignment with business objectives.• Build and maintain financial models that evaluate revenue trends, operating performance, and future business scenarios.• Prepare accurate monthly, quarterly, and year-end financial reports for leadership review and decision support.• Monitor cash position and financial results, identifying variances and recommending actions to improve performance.• Partner with department leaders to develop assumptions, track spending, and strengthen accountability to budget targets.• Analyze key financial and operational indicators to uncover trends, risks, and opportunities across the organization.• Support the integrity of financial processes by reinforcing internal controls and adherence to accounting policies and standards.• Produce rolling forecasts and revenue projections using reliable data, business inputs, and planning tools such as Adaptive Insights.• Deliver clear financial insights and presentations that help senior leadership make informed strategic decisions.
2026-07-24T14:48:48Z

Bookkeeper

Rochester, NY
remote
Temporary / Contract
20.00 - 27.00 USD / Hourly
Robert Half is seeking a detail-oriented Bookkeeper on a contract or contract-to-hire basis. for one of our clients. This role is ideal for an organized accounting professional with experience managing day-to-day financial transactions, maintaining accurate records, and supporting overall accounting operations. Key Responsibilities<ul><li>Maintain accurate financial records, including accounts payable, accounts receivable, bank reconciliations, and general ledger entries.</li><li>Process invoices, payments, and expense reports in a timely and accurate manner.</li><li>Reconcile bank and credit card accounts and investigate discrepancies.</li><li>Assist with month-end close and prepare financial reports for management review.</li><li>Support payroll processing and ensure related records are properly maintained.</li><li>Work closely with internal teams to ensure financial data accuracy and compliance with company procedures.</li></ul>
2026-08-04T22:48:47Z

Employee Relations Specialist

Rochester, NY
onsite
Temporary / Contract
26.00 - 35.00 USD / Hourly
<ul><li>Conduct prompt, thorough, and impartial workplace investigations involving employee complaints, policy violations, misconduct allegations, and other employee relations concerns. </li><li>Interview employees, managers, and witnesses to gather relevant facts and assess concerns. </li><li>Review documentation, correspondence, time records, and other relevant materials related to investigations. </li><li>Prepare clear, accurate, and well-organized investigation notes, summaries, and findings reports. </li><li>Maintain confidentiality and handle sensitive employee matters with professionalism and discretion. </li><li>Partner with Human Resources, legal, and management to recommend appropriate next steps based on investigation outcomes.</li><li>Provide guidance to managers and employees on company policies, procedures, and workplace conduct expectations. </li><li>Support resolution of employee relations issues including conflict management, corrective action, and policy interpretation. </li><li>Identify trends in employee relations matters and escalate risks as appropriate. </li><li>Assist with development and delivery of training on workplace policies, respectful conduct, and complaint reporting procedures. </li><li>Ensure compliance with employment laws, internal policies, and investigation protocols.</li><li>Maintain accurate case files and update HR systems or tracking logs as needed. </li></ul>
2026-08-11T20:58:42Z

Part-Time Bookkeeper

Rochester, NY
remote
Temporary / Contract
23.00 - 26.00 USD / Hourly
Robert Half is seeking a detail-oriented Part-Time Bookkeeper for one of our clients on a contract or contract-to-hire basis. This role is ideal for an organized accounting professional who can manage day-to-day bookkeeping functions, maintain accurate financial records, and support overall accounting operations in a part-time capacity. Key Responsibilities<ul><li>Manage daily bookkeeping activities, including accounts payable, accounts receivable, and general ledger entries.</li><li>Reconcile bank and credit card accounts and research discrepancies. </li><li>Process invoices, payments, expense reports, and deposits accurately and on time. </li><li>Maintain organized and accurate financial records and supporting documentation. </li><li>Assist with month-end close, account reconciliations, and basic financial reporting.</li><li>Support payroll processing and ensure payroll records are accurate, when applicable. </li><li>Communicate with internal teams, vendors, and clients regarding accounting and billing matters. </li></ul>
2026-08-04T22:53:47Z

Controller

Auburn, NY
onsite
Permanent / Full Time
110000.00 - 130000.00 USD / Yearly
Chris Preble from Robert Half is working with an Auburn client of his that is looking for a Controller to lead the company’s financial management activities. With solid benefits and lots of growth, this position will guide core accounting operations, deliver timely and accurate reporting, and provide financial insight that supports sound business decisions. The ideal candidate will strengthen controls, improve efficiency across finance processes, and work closely with operational leaders to enhance performance and profitability. Responsibilities:• Direct the monthly and annual closing cycle to ensure complete, accurate, and timely financial results.• Produce financial statements and leadership reports, highlighting trends, risks, and business performance insights.• Supervise day-to-day accounting functions across the general ledger, payables, receivables, payroll, and fixed asset records.• Oversee inventory valuation and product cost analysis to support manufacturing and margin visibility.• Build annual budgets and periodic forecasts, and evaluate actual results against financial plans.• Track cash position, working capital activity, and other critical measures to support financial stability.• Collaborate with operations leaders to identify cost-saving opportunities and improve overall profitability.• Maintain effective internal controls and coordinate activities related to external audits and tax compliance.• Lead finance process enhancements and support broader optimization efforts within accounting operations.
2026-08-04T19:28:46Z

Employee Relations Specialist

Macedon, NY
onsite
Temporary / Contract
30.09 - 38.00 USD / Hourly
We are looking for an Employee Relations Specialist to support a dynamic food and food processing operation in Macedon, New York. This Long-term Contract position focuses on fostering a fair, compliant, and respectful workplace by addressing employee concerns, guiding managers on people matters, and helping resolve complex workplace issues. The ideal candidate brings strong judgment, investigative experience, and practical knowledge of labor and employment practices to support a positive employee experience. Responsibilities: • Conduct thorough reviews of workplace concerns, gathering facts, documenting findings, and recommending appropriate next steps. • Advise supervisors and leaders on employee relations matters, including corrective action, conflict resolution, and performance-related concerns. • Interpret and apply company policies, labor practices, and local employment law to support consistent and compliant decision-making. • Partner with HR and business leadership to address sensitive workforce issues while balancing employee needs and operational priorities. • Manage employee relations casework from intake through resolution, ensuring timely follow-up and accurate records. • Support performance management efforts by coaching leaders on documentation, feedback conversations, and action planning. • Identify patterns in employee concerns and recommend proactive steps to improve workplace culture and reduce risk.
2026-08-13T14:43:52Z

Safety Director

Churchville, NY
onsite
Permanent / Full Time
70000.00 - 95000.00 USD / Yearly
Hannah Savage with Robert Half is working with a client who is seeking an experienced Safety Director to lead and elevate their company-wide safety program within a fast-paced construction environment. This individual will partner closely with field teams and executive leadership to ensure safe operations, regulatory compliance, and a strong, proactive safety culture across all projects. Key Responsibilities<ul><li>Perform routine site visits, audits, and inspections to monitor safety practices and ensure alignment with company standards and regulatory requirements</li><li>Collaborate with field leadership to proactively identify risks, resolve safety concerns, and implement practical solutions</li><li>Oversee workplace incident investigations, ensuring timely documentation, root cause analysis, and follow-up actions</li><li>Manage relationships with insurance providers, claims adjusters, and third-party partners related to workers’ compensation and incident claims</li><li>Support the development and execution of project-specific safety plans in coordination with project management teams</li><li>Lead safety meetings and initiatives that encourage employee involvement and continuous improvement</li><li>Administer and track safety training programs, certifications, and compliance records for all employees</li><li>Analyze safety data and performance trends, providing leadership with actionable insights to reduce risk and improve outcomes</li><li>Partner with senior leadership to drive long-term safety strategy and reinforce a culture of accountability and excellence</li><li>Stay informed of OSHA regulations and industry best practices, ensuring ongoing compliance and program enhancement</li></ul>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-07-31T07:09:04Z

Inventory Analyst

Batavia, NY
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
We are looking for an Inventory Analyst to join a growing operation in Batavia, New York. This fully onsite role supports production planning and inventory control for a small manufacturing environment, working closely with leadership to keep orders, materials, and schedules aligned. The position is ideal for someone who is comfortable balancing hands-on plant support with analytical planning and wants to contribute to the long-term growth of the business. Responsibilities: • Translate incoming sales demand into practical production plans by identifying required materials, labor needs, and expected completion timelines. • Maintain accurate inventory records through routine cycle counts, variance reviews, and ongoing reconciliation of stock levels without relying solely on barcode scanning systems. • Build and update production schedules in Excel or similar tools to track staffing, work hours, material usage, and projected output across the year. • Review bills of materials to determine component requirements for each order and confirm that enough inventory is available to meet delivery targets. • Communicate material shortages to the purchasing team so replenishment can be arranged before production is affected. • Partner closely with the General Manager and production leads to support daily plant coordination and improve operational visibility. • Monitor beginning inventory, production activity, consumption, and ending balances to support informed planning decisions. • Provide hands-on support in a small-team environment, contributing to operational needs across the plant as priorities shift.
2026-08-10T20:41:30Z

Controller

Rochester, NY
onsite
Temporary to Hire
40.00 - 50.41 USD / Hourly
We are looking for an experienced Controller to join a healthcare organization in Rochester, New York. This Long-term Contract position is ideal for a hands-on accounting leader who can oversee core financial operations, strengthen month-end close activities, and support a growing finance team. The role combines technical accounting work with day-to-day leadership responsibilities in a collaborative environment with onsite presence and some hybrid flexibility. Responsibilities: • Prepare and review accurate financial statements to support organizational reporting and decision-making. • Record journal entries, post closing adjustments, and maintain the integrity of the general ledger. • Lead the month-end close cycle by coordinating deadlines, reviewing outputs, and resolving accounting issues promptly. • Perform account reconciliations and bank reconciliations to ensure completeness and accuracy across financial records. • Identify and correct outstanding accounting discrepancies while improving overall cleanup and reconciliation efforts. • Provide guidance and oversight to accounting staff across functions such as accounts payable, accounts receivable, and payroll. • Support operational and managerial accounting activities by helping prioritize workflows and maintain strong internal controls. • Contribute to future accounting system implementation efforts, including process support and coordination during the transition. • Partner with leadership to maintain reliable financial reporting and strengthen day-to-day finance operations.
2026-08-05T20:24:10Z

Accounts Payable Specialist

Rochester, NY
remote
Temporary / Contract
20.00 - 23.00 USD / Hourly
Robert Half is seeking an experienced Accounts Payable Specialist for one of our clients on a contract or contract-to-hire basis. This is an excellent opportunity for a detail-oriented accounting professional who thrives in a fast-paced environment and has a strong background in invoice processing, vendor management, and accounts payable operations. Responsibilities<ul><li>Process a high volume of vendor invoices accurately and in a timely manner. </li><li>Review invoices for proper coding, approvals, and supporting documentation. </li><li>Perform three-way matching of invoices, purchase orders, and receiving documents. </li><li>Prepare and process payments, including checks, ACH, and wire transfers. </li><li>Reconcile vendor statements and research discrepancies to ensure timely resolution. </li><li>Respond to vendor inquiries and maintain positive working relationships.</li><li>Assist with month-end close activities, including account reconciliations and reporting support. </li><li>Maintain accurate and organized accounts payable records in accordance with company policies. </li></ul>
2026-08-04T22:53:47Z

Office Manager

Rochester, NY
onsite
Permanent / Full Time
50000.00 - 58000.00 USD / Yearly
We are looking for an experienced Bookkeeper/Office Manager to support daily accounting and administrative operations in Rochester, New York. This position is ideal for someone with a strong bookkeeping background who can help keep financial records accurate, organized, and up to date while serving as a dependable partner to the finance team. The role offers the opportunity to contribute to core accounting activities, assist with office administration, and provide reliable backup support for the accounting team in an on-site environment. Responsibilities:• Oversee day-to-day bookkeeping functions by maintaining accurate financial records and keeping ledger activity properly balanced.• Record routine and adjusting entries, including items related to payroll, accruals, and prepaid expenses.• Assist with monthly and annual close activities by preparing supporting documentation and helping meet reporting deadlines.• Manage incoming and outgoing cash activity, including deposit recording, payment processing, and related transaction tracking.• Reconcile bank accounts and other financial records to identify discrepancies and ensure reporting accuracy.• Help prepare financial statements, reports, and schedules needed for internal review and business operations.• Provide documentation and accounting support during audit activities and other financial reviews.• Monitor adherence to internal procedures and applicable financial requirements while maintaining organized records.• Recommend and support more efficient administrative and accounting workflows, including potential improvements to existing systems and processes.• Serve as backup support to the Staff Accountant while contributing to general office administration as needed.
2026-08-03T17:08:45Z

PIA P&C Support Specialist (Tier II)

Rochester, NY
remote
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for an experienced support specialist to deliver high-level assistance for property and casualty insurance products in Rochester, New York. This Long-term Contract position focuses on resolving complex client and internal inquiries, providing dependable service across workers’ compensation and related insurance offerings, and ensuring accurate communication throughout each case. The ideal candidate brings strong customer support experience, sound problem-solving skills, and the ability to build confidence with clients, insurance partners, and internal teams. Responsibilities: • Provide advanced support to internal teams and external clients by addressing questions and resolving issues related to property and casualty insurance products, including workers’ compensation and bond-related services. • Handle incoming and outgoing communications as needed, ensuring each interaction is managed effectively and documented thoroughly. • Investigate client concerns, analyze product or service issues, and determine appropriate next steps to achieve timely and accurate resolution. • Escalate complex or unresolved matters to specialized personnel when additional technical or subject-matter review is required. • Maintain strong working relationships with clients, insurance carriers, and cross-functional partners to support a positive service experience. • Use internal platforms, reporting tools, and carrier or bureau websites to research inquiries and provide informed responses. • Identify opportunities to improve workflows, recommend procedural updates, and contribute to the development of more effective support practices. • Stay current on product updates, policy changes, regulatory requirements, and broader insurance industry developments that impact service delivery. • Participate in assigned training initiatives, team projects, and other duties that support business objectives.
2026-07-21T13:38:41Z

Executive Assistant

Rochester, NY
remote
Temporary / Contract
24.00 - 28.00 USD / Hourly
<ul><li>Manage complex calendars, schedule meetings, and coordinate appointments</li><li>Arrange domestic and international travel, including itineraries, accommodations, and expense reports</li><li>Prepare reports, presentations, agendas, and meeting materials</li><li>Serve as a liaison between executives, internal teams, and external stakeholders</li><li>Screen calls, emails, and other correspondence, responding or escalating as appropriate</li><li>Organize and maintain files, records, and confidential documents</li><li>Support planning and execution of meetings, events, and special projects</li><li>Track deadlines, follow up on action items, and ensure timely completion of tasks</li><li>Assist with budget tracking, invoice processing, and other administrative tasks as needed</li></ul>
2026-07-31T20:38:50Z

Collections Specialist

Victor, NY
onsite
Temporary / Contract
25.00 - 26.50 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable efforts for a manufacturing organization in Victor, New York. This Contract position focuses on maintaining healthy cash flow by managing customer accounts, resolving payment issues, and coordinating collection activities across commercial and consumer portfolios. The ideal candidate brings strong judgment, professionalism, and the ability to communicate effectively with customers while balancing service and risk management. Responsibilities: • Manage outreach to customers with past-due balances and drive timely payment resolution across assigned accounts. • Review account status, payment trends, and aging details to determine appropriate collection actions and follow-up schedules. • Work with internal teams to investigate billing questions, reconcile discrepancies, and remove obstacles delaying payment. • Maintain accurate records of account activity, customer communications, commitments, and collection outcomes. • Support both commercial and consumer collections by applying established credit and collection procedures consistently. • Monitor delinquent accounts and escalate higher-risk situations when additional review or intervention is needed. • Prepare summaries and account updates for leadership, highlighting trends, issues, and recovery progress. • Contribute to process-related activities tied to collection operations and billing workflows as needed.
2026-08-04T22:53:47Z

Sr. Accountant

Elma, NY
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
We are looking for an experienced Sr. Accountant to support dairy accounting, cost analysis, and reporting activities in Elma, New York. This position plays a key role in maintaining accurate financial records, reviewing operational data, and preparing reporting for internal leadership as well as external agencies. The ideal candidate brings strong accounting judgment, attention to detail, and the ability to work across departments to resolve discrepancies and support month-end and year-end processes. Responsibilities: • Prepare and consolidate recurring monthly accounting and operational reports to ensure timely and accurate financial visibility. • Investigate reporting discrepancies by reviewing source data, coordinating with cross-functional teams, and completing reconciliations as needed. • Reconcile raw milk receipt activity with supplier and plant records at both mid-month and month-end intervals. • Submit completed reporting to applicable state and federal regulatory bodies in accordance with required deadlines. • Examine milk billing documentation, organize charges by customer, and support invoice preparation. • Contribute to audit readiness by gathering documentation and assisting with dairy reporting reviews. • Maintain bill of material records, update standard cost information, and communicate the financial effect of master data changes. • Support fiscal year-end close activities, including audit preparation and related account analysis. • Generate monthly loss summaries, prepare customer-level loss reporting when requested, and evaluate results against contractual terms before sharing insights with leadership.
2026-08-10T18:49:17Z

Collections Specialist

Victor, NY
onsite
Temporary / Contract
24.00 - 26.50 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a manufacturing organization. This is a contract position focused on maintaining healthy cash flow by managing both commercial and consumer collection efforts with accuracy and consistency. The ideal candidate will communicate effectively with customers, resolve billing concerns, and help reduce outstanding balances through consistent follow-up and sound judgment. Responsibilities: • Manage collection activities for assigned commercial and consumer accounts, following up on outstanding invoices in a timely and consistent manner. • Contact customers by phone and email to secure payment, clarify account status, and address billing-related questions. • Review aging reports and prioritize overdue balances to improve recovery rates and minimize delinquency. • Investigate payment discrepancies and coordinate with internal teams to resolve invoice or account issues affecting collections. • Document collection efforts, customer interactions, and payment commitments accurately within company records. • Monitor account trends and escalate high-risk or severely past-due accounts when additional action is needed. • Support credit and collections processes by helping maintain accurate account information and payment history. • Contribute to process continuity and operational updates related to collections workflows as needed.
2026-07-21T13:13:42Z

Collections Specialist

Rochester, NY
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for a Collections Specialist to support receivables activities for a long-term contract opportunity in Rochester, New York. This position focuses on managing consumer and commercial collection efforts, maintaining accurate account records, and partnering with internal teams to resolve outstanding balances efficiently. The ideal candidate brings strong knowledge of collection practices, sound judgment in customer communications, and the ability to balance a detail-oriented approach with results-driven follow-through. Responsibilities: • Manage outreach to customers with past-due balances across both commercial and consumer accounts, using phone, email, and written communication to secure payment commitments. • Review account histories, billing details, and payment activity to identify delinquency issues and determine appropriate next steps for resolution. • Coordinate with internal departments to address invoice discrepancies, documentation questions, and account concerns that may delay payment. • Maintain accurate records of collection activity, customer conversations, disputes, and promised payment dates within internal systems. • Monitor aging reports and prioritize accounts based on risk, balance size, and likelihood of recovery to improve collection performance. • Apply established collection procedures while ensuring communications remain detail-oriented, compliant, and customer-focused. • Support issue resolution related to billing and payment processing by working closely with finance and accounts payable contacts. • Escalate complex or high-risk accounts when needed and provide clear updates on account status, recovery efforts, and outstanding issues.
2026-08-13T19:43:43Z