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28 results for Help Desk Support Manager in Rochester, NY

Customer Service Representative

Henrietta, NY
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Assist clients with questions related to HCM products and services, including payroll, benefits administration, time and attendance, HR data, and employee onboarding.</li><li>Troubleshoot basic system and user issues, escalating more complex matters to the appropriate internal teams.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM or ticketing system.</li><li>Educate customers on platform features, workflows, and best practices to improve adoption and satisfaction.</li><li>Follow up on open cases to ensure timely resolution and a positive customer experience.</li><li>Collaborate with internal teams such as implementation, payroll, HR support, and technical support.</li><li>Maintain knowledge of company products, service updates, and compliance-related changes affecting clients.</li><li>Meet service level expectations for response time, case management, and customer satisfaction.</li></ul>
2026-05-12T14:44:06Z

Application Support Engineer

Amherst, NY
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
We are looking for a skilled Application Support Analyst to join our team in Buffalo, New York. This role involves managing and supporting business applications, ensuring their optimal performance, and collaborating with vendors on hosted platforms. The ideal candidate will have a solid technical background, strong problem-solving skills, and the ability to work effectively in a fast-paced environment.
2026-04-15T19:13:44Z

CRM Martech Manager

West Henrietta, NY
remote
Temporary to Hire
43.54 - 50.41 USD / Hourly
We are looking for a CRM Martech Manager to lead marketing technology initiatives for three B2B manufacturing brands in New York. This contract opportunity is ideal for a hands-on team member who can strengthen customer engagement, improve lead management, and turn performance data into practical business recommendations. The role will focus on Microsoft Dynamics 365, marketing automation, and cross-functional collaboration to help marketing and sales teams create a more connected customer journey. Responsibilities: • Direct the day-to-day strategy, administration, and improvement of Microsoft Dynamics 365 across multiple business units. • Create and refine automated campaigns, workflows, and customer journey programs that support lead nurturing and conversion goals. • Plan and launch B2B demand generation initiatives that guide prospects from initial engagement through sales readiness. • Analyze campaign, funnel, and engagement data to uncover trends and provide recommendations that support revenue growth. • Work closely with marketing and sales stakeholders to establish lead stages, scoring models, and effective handoff processes. • Monitor data quality within the CRM environment and implement practices that improve segmentation, accuracy, and overall system performance. • Support platform enhancements such as integrations, reporting improvements, and process optimization tied to marketing operations. • Develop dashboards and performance reporting that give stakeholders clear visibility into campaign effectiveness and pipeline impact.
2026-05-06T19:34:03Z

Exception Role

Williamsville, NY
remote
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a highly organized and detail-oriented Sales Assistant to join our team on a long-term contract basis in Williamsville, New York. In this role, you will play a key part in ensuring accurate and efficient processing of sales orders while supporting a dynamic sales team. This position requires strong analytical skills, adaptability, and the ability to work independently to meet deadlines and optimize team performance. Responsibilities: • Process sales orders with accuracy and efficiency, ensuring timely delivery to meet customer expectations. • Collaborate with sales representatives and management to coordinate order changes and address customer needs. • Monitor account activity for assigned groups and provide insights through regular reporting on market trends, sales outcomes, and team performance. • Manage leads and order activities within specific account sizes or geographic territories, ensuring smooth workflow. • Prepare product or service quotes for prospective clients and support pre-sales activities. • Verify the accuracy of orders and address discrepancies to maintain high-quality service standards. • Track data using monitoring tools and create detailed reports for management decision-making. • Resolve non-routine issues by analyzing situations and providing effective recommendations. • Ensure compliance with organizational policies and procedures while working independently on assignments. • Communicate effectively with internal and external stakeholders to ensure alignment and progress.
2026-04-08T15:48:43Z

Accounts Payable/Payroll Manager

Canandaigua, NY
onsite
Temporary / Contract
32.00 - 38.00 USD / Hourly
We are looking for an experienced Accounts Payable/Payroll Manager to support a university environment in Canandaigua, New York. This Contract position will lead key payroll and accounts payable activities while supervising a small team and helping strengthen day-to-day accounting operations. The ideal candidate brings strong judgment, a proactive work style, and the ability to improve processes with minimal oversight. Responsibilities: • Direct payroll and accounts payable functions to ensure timely, accurate processing and compliance with internal policies. • Oversee a payroll specialist and an accounts payable clerk, providing guidance, workload coordination, and day-to-day support. • Review invoice coding, payment documentation, and disbursement activity, including check runs and ACH transactions. • Monitor payroll processing activities and resolve discrepancies to maintain reliable employee payments and reporting. • Identify workflow inefficiencies and implement practical process improvements that increase accuracy and operational efficiency. • Partner with finance and accounting staff to support related accounting activities and maintain smooth cross-functional coordination. • Utilize Ellucian Banner/Colleague or comparable systems to manage payroll and accounts payable records and reporting. • Assist with operational continuity during departmental changes by maintaining organized processes and dependable execution.
2026-05-04T14:08:41Z

Executive Assistant

Williamsville, NY
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
Robert Half Permanent Placement is partnering with a leading property management company in Williamsville, NY on their search for an Executive Assistant / Office Administrator to join their team. In this role you will directly support the President/CEO as well as managing general office administration. This is an in-office position with a starting salary of $60,000 - $70,000 and a total benefits package. Responsibilities include but not limited to: <ul><li>Provide executive support to the President, including calendar management, travel coordination, correspondence, and special requests</li><li>Oversee daily office operations, ensuring an organized, efficient, and well-maintained work environment </li><li>Monitor general voicemail and manage incoming calls, providing timely responses and routing as needed </li><li>Greet visitors and coordinate front-desk activities, creating a professional and welcoming experience </li><li>Handle mail distribution, shipping, office inventory, and supply ordering </li><li>Maintain office equipment, kitchen supplies, and coordinate service/maintenance for copiers and appliances </li><li>Manage company records, contracts, and data within internal systems, including property management software updates </li><li>Support company operations with administrative tasks such as ordering branded materials, furniture, and coordinating vendors </li></ul>
2026-04-17T20:29:04Z

Sales Support

Rochester, NY
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join our team in a contract role with the potential to become permanent. This position serves as a key link between customers, account managers, and internal operations, helping ensure orders move efficiently from quote to delivery. The ideal candidate is organized, responsive, and comfortable managing customer requests, pricing activity, and order-related coordination in a fast-paced B2B environment. Responsibilities: • Serve as the primary point of coordination between customers and production teams to support timely and accurate order fulfillment. • Partner with account managers, logistics personnel, quality teams, planning staff, and procurement contacts to address production and delivery needs. • Prepare customer pricing by applying internal pricing guidelines and generate quotes based on requested products and order details. • Process orders within the company system, including entering product information, creating quotes, loading parts, and updating order records. • Review sales orders for changes and ensure revisions are communicated and implemented correctly across the appropriate teams. • Respond promptly to customer inquiries related to shipments, including missing items, damaged materials, and documentation discrepancies. • Maintain customer data and required information within external portals and internal records systems. • Assemble order documentation, print required forms, and organize sales order packets for internal use. • Support compliance with company sales, marketing, and import/export requirements while preparing reports on sales activity and open customer orders.
2026-05-12T20:53:43Z

Office Manager

Rochester, NY
onsite
Permanent / Full Time
75000.00 - 80000.00 USD / Yearly
We are seeking an experienced Office Manager to join an established and growing professional services firm in the Rochester, NY area. In this role, you will oversee office operations and provide critical support to professional advisors and staff in a detail-oriented and fast-paced environment. This position is ideal for someone who excels at balancing administrative responsibilities with client-focused tasks while maintaining high standards of organization and confidentiality. Responsibilities:• Manage daily office operations, including supplies, mail handling, and vendor relationships.• Coordinate schedules and appointments, ensuring smooth meeting logistics.• Organize and support events such as client workshops, seminars, and team meetings.• Assist with processing accounts payable and receivable invoices, as needed• Maintain accurate and confidential documentation of office procedures and records.• Assist with technology tools and ensure efficient use of office systems.• Provide administrative support to financial advisors for client meetings and communications.• Prepare meeting materials, correspondence, and follow-up documentation for client interactions.• Facilitate client onboarding processes and ensure timely completion of reporting and record-keeping.• Oversee HR-related tasks, including onboarding and benefits coordination.• Collaborate with leadership to promote a productive and supportive work environment.
2026-04-24T14:33:43Z

Office Manager

Rochester, NY
onsite
Permanent / Full Time
80000.00 - 85000.00 USD / Yearly
Office Manager (Public Accounting) – Rochester, NY | $80–85K + Bonus Hannah Savage with Robert Half is working with a highly respected, mid-sized public accounting firm in the Rochester area who is looking to bring on an Office Manager to support daily operations and partner-level coordination. This firm is consistently recognized as a great organization and is known for its strong culture, long employee tenure, and internal growth opportunities. Why This Opportunity Stands Out<ul><li>Consistently recognized, well-established CPA firm</li><li>Very low turnover and a genuinely family-oriented culture</li><li>Strong emphasis on promoting from within</li><li>Team-focused environment with busy season perks</li><li>Annual salary increases + bonuses </li><li>Structured performance reviews</li></ul>What You’ll Be Doing<ul><li>Oversee day-to-day office operations and administrative functions</li><li>Manage client billing and assist with occasional collections</li><li>Coordinate scheduling across multiple teams and partners</li><li>Support partners with calendar management and meeting coordination</li><li>Distribute financial statements (pre-prepared)</li><li>Handle e-filing of 1099s</li><li>Draft professional client correspondence</li><li>Supervise a small administrative team </li></ul>Compensation & Benefits<ul><li>Salary: $80,000 – $85,000</li><li>Bonuses</li><li>Annual raises </li><li>Competitive PTO and extra time given due to the overtime hours during busy season</li><li>401(k)</li><li>Medical, dental, vision </li><li>Life insurance + short/long-term disability</li></ul>Schedule & Work Environment<ul><li>Fully onsite </li><li>Flexible start time</li><li>40 hours/week outside of busy season</li><li>Busy season (mid-Jan through mid-April): extended hours + Saturdays</li></ul> For immediate and confidential consideration, apply today or please contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-05-05T14:54:06Z

HR Generalist/Office Manager

Rochester, NY
onsite
Temporary to Hire
33.00 - 37.00 USD / Hourly
We are looking for an HR Generalist to support a dental office and ensure operations are smooth running with a focus on employee relations. This contract opportunity is well suited for someone who combines strong administrative discipline with sound judgment in employee support matters. The person in this role will help maintain HR processes, coordinate onboarding activities, manage employee information systems, and contribute to a positive and compliant workplace environment. Responsibilities:• Guide employees and supervisors on workplace concerns, policy interpretation, and day-to-day employee relations matters.• Manage employee relations to keep up with a positive workplace environment. • Maintain and update HRIS records to support data accuracy, reporting needs, and smooth personnel administration.• Assist with performance and conduct matters by documenting issues, supporting corrective action processes, and helping managers address concerns consistently.• Handle routine HR administrative activities, including employee file management, status changes, and related compliance tracking.• Respond to employee questions with professionalism and discretion while helping resolve workplace issues in a timely manner.• Partner with internal stakeholders to support HR programs, reinforce company policies, and improve the employee experience.
2026-05-08T21:18:37Z

Paralegal

Pittsford, NY
onsite
Permanent / Full Time
75000.00 - 105000.00 USD / Yearly
Our client, a successful estate planning law firm, is seeking a Paralegal to join their team. The ideal candidate will support attorneys and work closely with clients throughout the probate and estate settlement process. Location: Pittsford, NYSalary: $75,000 - $105,000 (depending on experience)Schedule: Hybrid (some days in office, some days remote) Responsibilities: <ul><li>Assisting attorneys in the probate and administration of decedents’ estates, including administration of trusts.</li><li>Preparing documents and filing documents with Surrogate’s Court.</li><li>Meeting with clients both in person and on the phone, and you will be dealing with courts and various financial institutions on our clients’ behalf. </li><li>Assist in all phases of estate administration, including gathering asset information, preparing inventories, and tracking estate expenses.</li><li>Communicate with clients to collect necessary documents, provide case updates, and address routine inquiries.</li><li>Contact banks, brokerage firms, insurance companies, and other financial institutions to obtain account information, request asset valuations, and process transfers.</li><li>Draft correspondence, memoranda, waivers, consents, and other related estate documents.</li><li>Maintain organized case files, calendars, and deadlines to ensure timely filings and compliance with court requirements.</li><li>Coordinate with accountants, appraisers, and other third-party professionals as needed.</li><li>Provide general administrative support to the partner, including document management and schedulin105</li></ul>
2026-04-28T19:58:37Z

HR Generalist

Rochester, NY
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for an HR Generalist to join our team in Rochester, New York. This role offers the opportunity to support a dynamic and fast-paced organization, contributing to key HR functions such as employee relations, payroll, recruitment, and onboarding. The ideal candidate will collaborate with the HR team to ensure smooth processes and a positive employee experience. Responsibilities:• Respond to employee inquiries related to time cards, payroll, and other general HR topics.• Manage payroll processes for employees across multiple shifts, ensuring accuracy and timeliness.• Coordinate recruitment efforts, including applicant tracking, scheduling interviews, and conducting pre-screenings.• Facilitate onboarding and offboarding processes to ensure seamless transitions for new and departing employees.• Assist with investigations by gathering information and completing required documentation.• Collaborate with the HR team to maintain compliance with company policies and procedures.• Support HRIS system operations, including updates and data management in Paylocity.• Participate in scheduling meetings with employees working off-shift hours when needed.• Provide input and assistance in implementing new HR strategies and team structures.• Contribute to the development of employee engagement initiatives.
2026-04-17T18:18:46Z

HR Generalist/Coordinator

Geneva, NY
remote
Temporary / Contract
24.00 - 31.00 USD / Hourly
<ul><li>Coordinate and support employee onboarding and offboarding processes.</li><li>Maintain accurate employee records and update HR information systems. </li><li>Assist with benefits administration and respond to employee questions related to HR policies and procedures. </li><li>Support recruitment efforts by scheduling interviews, posting jobs, and communicating with candidates. </li><li>Help track compliance-related documentation and ensure records are properly maintained. </li><li>Assist with performance management processes and other HR programs. </li><li>Prepare HR reports, letters, and other documentation as needed. </li><li>Provide day-to-day administrative support to the HR department. </li></ul>
2026-05-05T13:08:42Z

Part-Time Bookkeeper

Geneva, NY
onsite
Temporary to Hire
25.00 - 26.00 USD / Hourly
We are looking for a detail-oriented part-time (20 hour a week) Bookkeeper to support day-to-day financial operations for a growing organization in Geneva, New York. This contract-to-hire opportunity with permanent potential is ideal for someone who is comfortable managing reconciliations, maintaining accurate records, and working confidently in QuickBooks. The right candidate will bring strong organizational skills, a careful approach to financial data, and the ability to help keep accounting processes running smoothly. Responsibilities:• Maintain accurate financial records by entering and reviewing daily bookkeeping transactions in QuickBooks.• Reconcile bank accounts and credit card activity to ensure balances are correct and discrepancies are resolved promptly.• Support accounts receivable tasks, including tracking incoming payments and following up on outstanding balances as needed.• Verify insurance-related information and document details accurately to support billing and payment processes.• Review financial entries for completeness and consistency, helping to keep accounting data organized and audit-ready.• Assist with routine reporting by preparing summaries of account activity and highlighting issues that require attention.• Investigate and correct transaction variances by coordinating with internal contacts and reviewing supporting documentation.
2026-05-05T16:58:43Z

Human Resources (HR) Business Partner

Rochester, NY
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
We are looking for a skilled Human Resources (HR) Business Partner to join our team in Rochester, New York. This role is pivotal in fostering a positive workplace culture, implementing merit-based performance systems, and providing leadership training. The ideal candidate will excel in managing HR functions while supporting organizational growth and strategic initiatives. Responsibilities:• Act as a collaborative HR partner to align business objectives with human resources strategies.• Develop and implement a culture focused on performance and merit-based systems.• Provide training and coaching to leadership teams on conflict resolution and effective management practices.• Oversee the maintenance and updates of the company HR manual to ensure compliance and relevance.• Manage payroll processing with accuracy and timeliness, with potential delegation to HR Generalists.• Support employee relations efforts to resolve workplace issues and enhance employee engagement.• Facilitate onboarding processes and ensure new hires are fully integrated into the organization.• Utilize HRIS systems, such as Paylocity, to streamline HR processes and maintain accurate employee records.• Collaborate with senior leadership to create and execute HR strategies aligned with organizational goals.• Occasionally travel to secondary office locations to address HR needs and support remote teams.
2026-04-17T18:43:45Z

Office Manager

Rochester, NY
onsite
Permanent / Full Time
50000.00 - 58000.00 USD / Yearly
We are looking for an experienced Bookkeeper/Office Manager to support daily accounting and administrative operations in Rochester, New York. This position is ideal for someone with a strong bookkeeping background who can help keep financial records accurate, organized, and up to date while serving as a dependable partner to the finance team. The role offers the opportunity to contribute to core accounting activities, assist with office administration, and provide reliable backup support for the accounting team in an on-site environment. Responsibilities:• Oversee day-to-day bookkeeping functions by maintaining accurate financial records and keeping ledger activity properly balanced.• Record routine and adjusting entries, including items related to payroll, accruals, and prepaid expenses.• Assist with monthly and annual close activities by preparing supporting documentation and helping meet reporting deadlines.• Manage incoming and outgoing cash activity, including deposit recording, payment processing, and related transaction tracking.• Reconcile bank accounts and other financial records to identify discrepancies and ensure reporting accuracy.• Help prepare financial statements, reports, and schedules needed for internal review and business operations.• Provide documentation and accounting support during audit activities and other financial reviews.• Monitor adherence to internal procedures and applicable financial requirements while maintaining organized records.• Recommend and support more efficient administrative and accounting workflows, including potential improvements to existing systems and processes.• Serve as backup support to the Staff Accountant while contributing to general office administration as needed.
2026-05-06T14:18:47Z

Financial Analyst

Lancaster, NY
onsite
Permanent / Full Time
117000.00 - 135000.00 USD / Yearly
Kyle Clarke is looking for a dedicated Financial Analyst to join a thriving manufacturing company in Lancaster, New York. In this role, you will collaborate with the Plant Finance Manager to oversee financial planning, reporting, and analysis processes. Your expertise will play a key role in providing meaningful insights to drive business decisions and improve financial performance. Responsibilities:<ol><li>Costing: Lead the Global Supply Chain (GSC) Annual Operating Cost (AOC) process, including defining and updating standard overhead rates, establishing product costing methodologies, and ensuring accurate allocation of manufacturing costs.</li><li>Inventory KPIs: Define, implement, and monitor key inventory performance indicators (KPIs) such as inventory turns, days on hand, excess & obsolete levels, and accuracy metrics. Partner with operations and supply chain teams to drive improvements in working capital, optimize inventory levels, and ensure alignment with corporate financial targets.</li><li>Budgeting and Forecasting: Assist in the development of the annual budget and financial forecasts; monitor performance against the budget and provide variance analysis.</li><li>Data Analysis: Conduct in-depth financial analysis to identify trends, variances, and opportunities for cost reduction and revenue enhancement.</li><li>Integration Support: Collaborate with cross-functional teams to support the financial integration of these entities, ensuring alignment with corporate policies and practices during the transition period.</li><li>Collaboration: Work closely with various departments to gather relevant data and insights, ensuring alignment with financial goals and strategies.</li><li>Ad Hoc Analysis: Prepare ad hoc financial analyses and reports as requested by the CFO or other senior management.</li><li>Performance Metrics: Develop and track key performance indicators (KPIs) to measure financial performance and operational efficiency.</li><li>Presentation Support: Assist in the preparation of presentations and reports for board meetings and executive-level discussions.</li></ol>
2026-04-10T19:58:44Z

PIA P&C Service Associate (Tier II)

Rochester, NY
remote
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for a detail-oriented PIA P& C Service Associate (Tier II) to support insurance service operations in Rochester, New York. This Long-term Contract position is ideal for someone who can manage service-related tasks efficiently, communicate clearly with partners and carriers, and work comfortably across multiple computer-based systems and web platforms. The role focuses on resolving policy service issues, handling inbound and outbound communication, and helping maintain accurate, timely processing for property and casualty insurance activities. Responsibilities: • Manage day-to-day service activity for property and casualty accounts, ensuring requests are handled accurately and within expected timelines. • Respond to incoming inquiries and place outbound calls to gather information, provide updates, and coordinate next steps with clients, partners, and insurance carriers. • Review documentation for completeness, identify missing items or deficiencies, and follow through to obtain the information needed for processing. • Use internal systems, online platforms, and related tools to update records, track progress, and maintain organized service documentation. • Coordinate with external carriers and internal stakeholders to support claim-related or policy service matters, including disability-related inquiries when applicable. • Assist with workflow planning and prioritization to keep multiple assignments moving efficiently in a high-volume environment. • Support activities involving Paychex and other business platforms as required for service execution and record accuracy. • Remain effective during extended periods of desk and computer work while maintaining consistent attention to detail and service quality.
2026-05-01T20:38:41Z

Quality Assurance Specialist

Rochester, NY
onsite
Temporary / Contract
19.79 - 25.00 USD / Hourly
We are looking for a detail-oriented Quality Assurance Specialist to support software testing efforts in Rochester, New York. This Long-term Contract position focuses on validating web-based applications through a blend of manual testing and browser automation. The ideal candidate will help maintain product quality by identifying defects, documenting findings, and working closely with teams to improve overall application performance and reliability. Responsibilities: • Design and carry out test activities for web applications to confirm functionality, usability, and consistency across releases. • Build, update, and execute Selenium-based automated test scripts to strengthen regression coverage and improve testing efficiency. • Perform hands-on manual testing to uncover defects, verify fixes, and evaluate system behavior under different scenarios. • Record test results clearly, log issues with supporting details, and help drive defects through resolution with the appropriate teams. • Collaborate with developers, analysts, and stakeholders to clarify expected outcomes and ensure quality standards are met throughout the development lifecycle. • Review application changes and assess testing impact so that new features and updates are properly validated before release. • Contribute to continuous improvement of QA practices, test documentation, and overall testing processes. • Support validation efforts related to application updates or process changes when needed as part of ongoing quality initiatives.
2026-05-12T20:53:43Z

Payroll Supervisor

Rochester, NY
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
Hannah Savage with Robert Half is looking for an experienced Payroll Supervisor to oversee payroll operations for a large and diverse workforce in Rochester, New York. This role requires a detail-oriented individual who can ensure accurate and compliant payroll processing for a high volume number of employees, including faculty, staff, and students. The ideal candidate will bring expertise in payroll systems (particularly in Workday), tax reporting, and team management while fostering a collaborative and efficient work environment. Responsibilities:• Manage payroll operations for a large workforce, including union and non-union populations.• Supervise and provide guidance to a team of payroll coordinators, an international payroll coordinator, and a garnishments specialist.• Ensure compliance with payroll tax regulations, including handling multi-state tax payments and conducting detailed tax analyses.• Train and mentor payroll staff, serving as the primary resource for Workday system knowledge and best practices.• Oversee payroll processing across various pay cycles, including biweekly, semi-monthly, and monthly schedules.• Collaborate closely with back-end teams to implement system updates and resolve configuration issues.• Monitor and reconcile payroll transactions to ensure accuracy and timely processing.• Manage payroll for international employees and students, addressing unique tax and payment requirements.• Develop and implement procedures to optimize payroll operations and enhance overall team performance. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch directly!
2026-04-24T14:28:51Z

Credentialing Specialist

Rochester, NY
onsite
Temporary / Contract
23.00 - 23.00 USD / Hourly
*THIS POSITION IS NOT REMOTE* We are looking for a Credentialing Specialist to support provider enrollment and credential verification activities for a healthcare organization in Rochester, New York. This Long-term Contract position is ideal for someone who can manage detailed compliance documentation, maintain accurate records across credentialing platforms, and work closely with internal teams to keep provider files current. The role requires strong attention to detail, sound judgment when reviewing documentation, and the ability to help maintain regulatory and organizational standards. Responsibilities:• Review, organize, and process provider credentialing and recredentialing files to support timely approvals and renewals.• Verify licenses, certifications, work history, and other required documentation to ensure provider records meet healthcare and compliance standards.• Maintain accurate information in credentialing databases, CRM tools, EHR systems, and related tracking platforms.• Prepare audit-ready files by monitoring missing items, updating records, and following up with providers or internal stakeholders as needed.• Use CAQH and other credentialing resources to validate provider data and streamline application management.• Generate and manage digital documents using Adobe Acrobat, ensuring forms are complete, accurate, and properly stored.• Support compliance reviews by identifying discrepancies, escalating issues, and helping enforce established credentialing procedures.• Coordinate with cross-functional departments to track application status, resolve documentation gaps, and maintain efficient workflow progress.
2026-05-12T13:38:44Z

Data Analyst 1 (0-2 years)

Rochester, NY
remote
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Data Analyst to support workplace planning and facilities decision-making in Rochester, New York. This Long-term Contract position is well suited for someone early in their career who is highly comfortable working in Excel, maintaining clean data, and turning information into practical reporting for business partners. In this role, you will work closely with planning and operations teams to monitor workspace information, improve reporting accuracy, and help guide space utilization efforts. The position offers the opportunity to contribute to day-to-day operational support while building experience in workplace analytics and planning. Responsibilities: • Maintain workplace and occupancy records by updating seating information, workstation assignments, and related planning data in spreadsheets and internal tracking tools. • Review datasets regularly to verify completeness, correct discrepancies, and preserve reliable information for planning and facilities use. • Produce recurring and on-demand Excel reports, dashboards, charts, and summaries that help stakeholders evaluate space usage and operational needs. • Partner with site planning teams to keep seating layouts, allocation records, and space documentation current and organized. • Assist with floor plan-related records and track workspace changes to support accurate planning decisions. • Analyze utilization patterns and highlight meaningful findings that can support space optimization efforts. • Provide administrative support for facilities activities, including purchase order coordination and communication with vendors when required. • Work across planning, facilities, and other business groups to align data sources and maintain consistency in reporting outputs.
2026-05-05T18:38:43Z

Controller

Lockport, NY
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for a Controller to lead financial oversight and provide strategic guidance for a manufacturing site in Lockport, New York. This role partners closely with operational leaders to strengthen planning, reporting, and performance management across the facility. The ideal candidate brings strong accounting expertise, sound business judgment, and the ability to translate financial data into practical recommendations that support growth and efficiency. Responsibilities: • Partner with site leadership to deliver financial insight and operational analysis that supports performance objectives and informed decision-making. • Lead the annual planning cycle and help department leaders align budgets and operating targets with broader business goals. • Drive improvements within the finance function by refining workflows, strengthening controls, and recommending more effective procedures. • Support capital initiatives by providing financial analysis, tracking project performance, and advising leaders on investment decisions. • Manage the monthly and quarterly close process to ensure timely, accurate financial statements and reliable reporting. • Direct the plant’s physical inventory activities and maintain oversight of inventory accuracy and related controls. • Monitor key balance sheet and working capital areas, including fixed assets, capital spending, receivables, payables, and inventory. • Evaluate departmental spending and cost center performance, then collaborate with managers to identify savings opportunities and improve financial results. • Work with commercial and business partners to assess market trends, profitability, and pricing effectiveness through detailed financial analysis. • Lead, coach, and develop finance team members while overseeing local IT coordination, forecasting, tax reporting, capital reporting, and operational reviews aimed at improving efficiency and productivity.
2026-05-06T11:33:41Z

HR Generalist

Rochester, NY
onsite
Permanent / Full Time
45000.00 - 50000.00 USD / Yearly
We are looking for a skilled HR Generalist to join our team in Rochester, New York. In this role, you will play a pivotal part in supporting our human resources operations, with a focus on employee engagement, benefits administration, and performance management. This position offers a hybrid work environment after an initial onboarding period, allowing for a balance of in-office and remote work. Responsibilities: • Take the lead on managing and executing various HR projects to ensure effective implementation. • Oversee employee relations initiatives, fostering a positive and engaging workplace culture. • Administer employee benefits programs, ensuring accurate and timely processing. • Coordinate and support the performance review process, promoting continuous feedback and development. • Act as a mentor and team lead to other HR team members, providing guidance and support. • Ensure compliance with employment laws and company policies across HR functions. • Collaborate with leadership to develop strategies that align HR practices with organizational goals. • Utilize HR technology platforms to streamline processes and enhance efficiency. • Address and resolve employee concerns with professionalism and confidentiality.
2026-04-10T19:58:44Z

Client Accounting Specialist I - AP (Tier II)

West Henrietta, NY
remote
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are looking for a detail-oriented Client Accounting Specialist to join our team in West Henrietta, New York. In this role, you will be responsible for managing accounts receivable processes, ensuring accurate cash application, and maintaining compliance with company policies. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment. This is a long-term contract position offering the opportunity to work with dynamic clients in the payroll services industry. Responsibilities: • Accurately process and post daily cash receipts to client accounts and invoices based on provided remittance details. • Ensure same-day completion of all cash application tasks to maintain timely financial records. • Verify invoice documentation for accuracy and address discrepancies by liaising with internal teams. • Conduct research and reconciliation of financial data to ensure compliance with company standards. • Maintain adherence to internal controls and policies for consistent and accurate accounting practices. • Identify and escalate potential fraudulent activities during verification processes. • Collaborate with internal departments to resolve missing or incorrect information efficiently. • Monitor financial transactions for accuracy and provide detailed analysis when required. • Assist with ad hoc financial tasks and reporting to support business operations. • Build strong client relationships through clear communication and reliable service.
2026-04-23T13:18:44Z