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17 results for Help Desk Support Manager in Rochester, NY

Sales Support Admin

Rochester, NY
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are looking for a Sales Support Admin to join a manufacturing team in Rochester, New York. This Long-term Contract position focuses on delivering responsive customer support, handling order-related activities, and serving as a reliable point of contact for incoming inquiries. The ideal candidate is comfortable in a fast-paced call center environment and can manage both communication and administrative tasks with accuracy and professionalism. Responsibilities: • Respond to incoming customer calls and messages with timely, courteous, and solution-focused service. • Enter and update customer orders accurately while ensuring all details are recorded correctly. • Support customers with product, order, and service questions by providing clear and helpful information. • Handle a steady volume of inbound interactions and place outbound follow-up calls when additional communication is needed. • Coordinate with internal teams to resolve customer concerns, order issues, and service-related requests. • Maintain organized records of customer interactions, order activity, and follow-up actions. • Monitor open requests and ensure pending items are addressed in a timely manner. • Assist with sales support administration duties that help maintain smooth daily operations.
2026-07-02T17:30:09Z

Contracts and Procurement Manager

Getzville, NY
onsite
Permanent / Full Time
65000.00 - 85000.00 USD / Yearly
Jenny Bour with Robert Half is working with a growing human services organization that is looking for a skilled Contracts and Procurement Manager to oversee purchasing operations and support sound financial practices. This Contracts & Procurement Manager role blends procurement leadership with contract administration, vendor coordination, and reporting responsibilities to help maintain efficient day-to-day business operations. The ideal Contracts & Procurement Manager candidate brings strong judgment, attention to detail, and experience working across purchasing, accounting, payroll, and administrative functions. Responsibilities:<ul><li>Lead procurement activities by sourcing goods and services, evaluating purchasing needs, and ensuring timely acquisition of materials that support organizational operations.</li><li>Manage contract and purchasing records, monitor vendor performance, and maintain organized documentation to support compliance and accurate reporting.</li><li>Prepare financial and operational reports, including recurring quarterly updates, and provide insights that assist leadership with budgeting and spending decisions.</li><li>Coordinate with internal teams on office, shipping, and customer-facing service needs to keep workflows efficient and responsive.</li><li>Use accounting and business software, including Sage Intacc and Microsoft applications, to track transactions, manage data, and produce reports.</li><li>Address vendor or service concerns professionally, resolve purchasing-related issues, and help strengthen supplier relationships through consistent follow-up.</li><li>Contribute to quality and process oversight by reviewing purchasing procedures and assisting with updates to tools or workflows when operational changes are introduced.</li></ul>
2026-06-24T20:28:39Z

Legal Administrative Assistant/Office Manager

Rochester, NY
onsite
Permanent / Full Time
50000.00 - 75000.00 USD / Yearly
Our client, a successful law firm, is seeking a Legal Administrative Assistant/Office Manager in Rochester, New York. This role is ideal for someone who can create a welcoming client experience while providing strong administrative and legal support to attorneys. The position combines office coordination with document preparation, court filing support, and assistance with transactional and motion-related matters. Location: Rochester, NYSchedule: In Office M-FSalary: $50,000 - $75,000 (depending on experience) + amazing benefits Responsibilities:<ul><li>Open and close the office on a daily basis and ensure the office is maintained in a professional, organized, and client-ready condition.</li><li>Serve as the primary point of contact for clients, courts, vendors, and visitors by answering and directing phone calls, responding to routine emails, and providing general assistance.</li><li>Receive, review, distribute, and process incoming mail, deliveries, and legal correspondence.</li><li>Prepare, review, proofread, and distribute correspondence, legal documents, pleadings, and closing materials.</li><li>Assist attorneys with litigation and transactional matters, including drafting, formatting, organizing, and filing legal documents with courts and government agencies.</li><li>Support motion practice by preparing exhibits, assembling filings, coordinating service, and maintaining filing records.</li><li>Assist with real estate and other closings by preparing closing packages, reviewing documents, coordinating signatures, and tracking post-closing requirements.</li><li>Monitor case calendars, court dates, filing deadlines, and other critical dates to ensure timely compliance.</li><li>Maintain and organize client files, case records, and document management systems, ensuring accuracy and confidentiality.</li><li>Conduct basic legal and factual research and gather information needed to support attorneys in active matters.</li><li>Coordinate with clients, opposing counsel, courts, title companies, and other third parties regarding case and transaction-related matters.</li><li>Schedule payments of invoices, firm expenses, and other accounts payable obligations.</li><li>Record attorney time entries and maintain accurate billing records.</li><li>Prepare client invoices and assist with billing and accounts receivable functions.</li><li>Arrange for the delivery, service, and receipt of legal documents, packages, and other materials.</li><li>Track, record, deposit, and reconcile client and firm payments, including checks.</li><li>Provide general administrative and paralegal support to attorneys and the firm as needed, including special projects and case management responsibilities.</li></ul>
2026-06-24T20:53:40Z

Office Manager

Rochester, NY
onsite
Temporary / Contract
19.79 - 25.00 USD / Hourly
We are looking for an organized Office Manager to support daily administrative operations for a business services environment. This long-term contract position is ideal for someone who can keep office functions running smoothly, coordinate vendors and schedules, and maintain accurate administrative records. The role requires an organized individual who can balance supply management, workflow coordination, and office support activities while contributing to an efficient workplace. Responsibilities: • Oversee day-to-day office operations to ensure administrative processes are completed accurately and on time. • Coordinate purchasing activities for office materials and replenish supplies to support uninterrupted business operations. • Track inventory levels and maintain organized records for office resources, vendor information, and administrative files. • Support accounts payable-related administrative tasks, including document handling, invoice coordination, and record maintenance. • Manage vendor relationships by communicating service needs, monitoring performance, and keeping vendor files current. • Organize work schedules and assist with planning office coverage to maintain efficient daily operations. • Help maintain structured data workflows and case-related documentation to support internal business processes. • Provide general administrative support across the office, ensuring records, correspondence, and operational details remain well organized.
2026-06-26T15:23:40Z

HR Generalist

Depew, NY
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
Robert Half is excited to partner with a leading Real Estate company in the Buffalo, NY area on their search for an established HR Generalist. This role combine strategic HR expertise with payroll management of a 200+ team in various New York State locations. This is a Direct Hire position with a starting salary of $65,000 - $75,000 and a comprehensive benefits package. Responsibilities include but not limited to: <ul><li>Serve as the primary HR resource for the organization, providing guidance to employees and managers on HR policies, employee relations, performance management, and employment-related matters</li><li>Process accurate biweekly payroll for approximately 250 employees across multiple entities using Paylocity, ensuring compliance with all federal, state, and local payroll regulations</li><li>Administer employee benefits, including new hire enrollments, qualifying life events, open enrollment, and 401(k) administration</li><li>Manage the full-cycle recruitment process, including job postings, candidate sourcing, interviewing, offer coordination, onboarding, and new hire orientation</li><li>Maintain employee records and HRIS data, ensuring accuracy, confidentiality, and compliance with employment laws and company policies</li><li>Conduct employee relations activities, workplace investigations, and support performance management, corrective actions, and policy administration</li><li>Prepare HR reports, support payroll-related month-end accounting activities, and partner with leadership to improve HR processes, employee engagement, and organizational effectiveness</li></ul>
2026-07-07T11:23:38Z

Accounting Specialist

Batavia, NY
onsite
Permanent / Full Time
47000.00 - 57000.00 USD / Yearly
We are looking for an Accounting Specialist to join a growing manufacturing organization in New York. This role focuses on managing customer invoicing, receivables, and account follow-up while supporting accurate financial operations across the business. The ideal candidate brings strong attention to detail, sound judgment in credit-related matters, and the ability to work effectively with internal teams in a fast-paced onsite environment. Responsibilities: • Prepare and issue customer invoices, maintain receivable records, and help ensure timely and accurate billing activity. • Partner with the Credit Manager to review customer accounts, support credit evaluations, and assist with onboarding new customers. • Calculate and apply sales tax requirements correctly across transactions and customer invoices. • Examine purchase orders and related documentation to verify billing accuracy and resolve discrepancies before invoicing. • Manage collection efforts on outstanding balances through consistent follow-up and clear communication with customers. • Post and reconcile incoming payments, including cash applications, to keep account records current and accurate. • Use accounting systems and spreadsheets to track receivable activity, monitor aging, and support reporting needs. • Assist with account maintenance and other receivables-related tasks that contribute to efficient daily accounting operations.
2026-06-25T13:54:00Z

Paralegal

Pittsford, NY
onsite
Permanent / Full Time
80000.00 - 110000.00 USD / Yearly
Our client, a successful law firm, is seeking a Paralegal to support legal work related to trusts and estates/probate in Pittsford, New York. This role is well suited for someone with at least two years of experience who can manage documents, coordinate case activity, and assist attorneys with accuracy and discretion. The ideal candidate is organized, dependable, and comfortable handling sensitive client matters in a legal environment. Role: Paralegal (Probate/Trusts and Estates)Location: Pittsford, NY (directly outside of Rochester)Schedule: Hybrid (5 days in office first 90 days, then 3 days in office, 2 days remote)Salary: $80,000 - $110,000 (depending on experience) Responsibilities:<ul><li>Assisting our attorneys primarily in the probate and administration of decedents’ estates, including administration of trusts.</li><li>You will be preparing documents and filing documents with Surrogate’s Court.</li><li>You will be meeting with clients both in person and over the telephone, and you will be dealing with courts and various financial institutions on our clients’ behalf. </li><li>Assist in all phases of estate administration, including gathering asset information, preparing inventories, and tracking estate expenses.</li><li>Communicate with clients to collect necessary documents, provide case updates, and address routine inquiries.</li><li>Contact banks, brokerage firms, insurance companies, and other financial institutions to obtain account information, request asset valuations, and process transfers.</li><li>Draft correspondence, memoranda, waivers, consents, and other related estate documents.</li><li>Maintain organized case files, calendars, and deadlines to ensure timely filings and compliance with court requirements.</li><li>Coordinate with accountants, appraisers, and other third-party professionals as needed.</li><li>Provide general administrative support to the partner, including document management and scheduling.</li><li>Perform legal research related to estate matters as necessary.</li></ul>
2026-07-07T19:04:30Z

HR Generalist

Rochester, NY
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for an HR Generalist to join our team in Rochester, New York. This role offers the opportunity to support a dynamic and fast-paced organization, contributing to key HR functions such as employee relations, payroll, recruitment, and onboarding. The ideal candidate will collaborate with the HR team to ensure smooth processes and a positive employee experience. Responsibilities:• Respond to employee inquiries related to time cards, payroll, and other general HR topics.• Manage payroll processes for employees across multiple shifts, ensuring accuracy and timeliness.• Coordinate recruitment efforts, including applicant tracking, scheduling interviews, and conducting pre-screenings.• Facilitate onboarding and offboarding processes to ensure seamless transitions for new and departing employees.• Assist with investigations by gathering information and completing required documentation.• Collaborate with the HR team to maintain compliance with company policies and procedures.• Support HRIS system operations, including updates and data management in Paylocity.• Participate in scheduling meetings with employees working off-shift hours when needed.• Provide input and assistance in implementing new HR strategies and team structures.• Contribute to the development of employee engagement initiatives.
2026-06-25T19:53:43Z

Bookkeeper

Rochester, NY
remote
Temporary / Contract
21.00 - 25.00 USD / Hourly
BookkeeperOur client is seeking a detail-oriented Bookkeeper to support day-to-day accounting operations and help maintain accurate financial records. This role is responsible for processing accounts payable and receivable, reconciling accounts, managing invoices, assisting with payroll, and preparing routine financial reports. The ideal candidate will have strong organizational skills, solid knowledge of accounting principles, and experience working with accounting software. Key Responsibilities:<ul><li>Maintain accurate financial records and general ledger entries</li><li>Process accounts payable and accounts receivable transactions</li><li>Reconcile bank statements and accounts on a regular basis</li><li>Prepare and issue invoices and follow up on outstanding payments</li><li>Assist with payroll processing and related recordkeeping</li><li>Support month-end and year-end close activities</li><li>Generate financial reports and assist with budget tracking</li><li>Ensure compliance with company policies and accounting procedures</li></ul>
2026-07-08T13:43:59Z

Safety Director

Churchville, NY
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
Hannah Savage with Robert Half is working with a client who is seeking an experienced Safety Director to lead and elevate their company-wide safety program within a fast-paced construction environment. This individual will partner closely with field teams and executive leadership to ensure safe operations, regulatory compliance, and a strong, proactive safety culture across all projects. Key Responsibilities<ul><li>Perform routine site visits, audits, and inspections to monitor safety practices and ensure alignment with company standards and regulatory requirements</li><li>Collaborate with field leadership to proactively identify risks, resolve safety concerns, and implement practical solutions</li><li>Oversee workplace incident investigations, ensuring timely documentation, root cause analysis, and follow-up actions</li><li>Manage relationships with insurance providers, claims adjusters, and third-party partners related to workers’ compensation and incident claims</li><li>Support the development and execution of project-specific safety plans in coordination with project management teams</li><li>Lead safety meetings and initiatives that encourage employee involvement and continuous improvement</li><li>Administer and track safety training programs, certifications, and compliance records for all employees</li><li>Analyze safety data and performance trends, providing leadership with actionable insights to reduce risk and improve outcomes</li><li>Partner with senior leadership to drive long-term safety strategy and reinforce a culture of accountability and excellence</li><li>Stay informed of OSHA regulations and industry best practices, ensuring ongoing compliance and program enhancement</li></ul>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-06-25T14:38:42Z

Controller

Auburn, NY
onsite
Permanent / Full Time
110000.00 - 130000.00 USD / Yearly
Chris Preble from Robert Half is working with an Auburn client of his that is looking for a Controller to lead the company’s financial management activities. With solid benefits and lots of growth, this position will guide core accounting operations, deliver timely and accurate reporting, and provide financial insight that supports sound business decisions. The ideal candidate will strengthen controls, improve efficiency across finance processes, and work closely with operational leaders to enhance performance and profitability. Responsibilities:• Direct the monthly and annual closing cycle to ensure complete, accurate, and timely financial results.• Produce financial statements and leadership reports, highlighting trends, risks, and business performance insights.• Supervise day-to-day accounting functions across the general ledger, payables, receivables, payroll, and fixed asset records.• Oversee inventory valuation and product cost analysis to support manufacturing and margin visibility.• Build annual budgets and periodic forecasts, and evaluate actual results against financial plans.• Track cash position, working capital activity, and other critical measures to support financial stability.• Collaborate with operations leaders to identify cost-saving opportunities and improve overall profitability.• Maintain effective internal controls and coordinate activities related to external audits and tax compliance.• Lead finance process enhancements and support broader optimization efforts within accounting operations.
2026-06-19T14:18:46Z

Buyer

Lancaster, NY
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
Jenny Bour with Robert Half is working with a manufacturing company that is looking for a Buyer to join their team! This Buyer role is responsible for sourcing dependable suppliers, securing competitive terms, and helping ensure materials arrive on time and meet required quality standards. The ideal Buyer candidate brings purchasing experience in a manufacturing setting and can work closely with internal teams to keep production needs on track. Responsibilities:<ul><li>Source materials and services needed for production while balancing cost, quality, technical requirements, and delivery expectations.</li><li>Evaluate supplier options and select vendors based on pricing, performance history, capabilities, and alignment with manufacturing needs.</li><li>Review and convert purchase requests into accurate purchase orders to maintain timely supply of required materials.</li><li>Investigate material-related discrepancies and work with suppliers, Quality, and Engineering to resolve issues and implement corrective actions.</li><li>Act as a point of contact for supplier concerns by coordinating with departments such as Engineering, Quality, Sales, and Accounting.</li><li>Support internal teams by providing guidance on purchasing challenges, supply issues, and material availability concerns.</li><li>Partner with planners to monitor delivery commitments, communicate schedule risks, and report changes that could affect production timelines.</li><li>Track supplier performance and provide ongoing feedback to improve reliability, responsiveness, and overall service levels.</li></ul>
2026-06-23T15:44:18Z

Accounts Payable Clerk

Canandaigua, NY
remote
Temporary / Contract
24.00 - 25.00 USD / Hourly
Job Summary:We are seeking a detail-oriented and organized Accounts Payable Clerk to join the team for our client. This role is responsible for processing invoices, maintaining accurate financial records, and supporting the day-to-day accounts payable function. The ideal candidate has strong data entry skills, a solid understanding of accounting procedures, and the ability to manage multiple priorities in a fast-paced environment. Based on general knowledge. Key Responsibilities:<ul><li>Review, verify, and process vendor invoices in a timely manner. Based on general knowledge.</li><li>Match purchase orders, receipts, and invoices for accuracy. Based on general knowledge.</li><li>Code invoices and enter payment data into the accounting system. Based on general knowledge.</li><li>Prepare and process check runs, ACH payments, and wire transfers. Based on general knowledge.</li><li>Reconcile vendor statements and resolve invoice discrepancies. Based on general knowledge.</li><li>Respond to vendor inquiries and maintain positive working relationships. Based on general knowledge.</li><li>Maintain organized accounts payable files and supporting documentation. Based on general knowledge.</li><li>Assist with month-end closing activities, including accruals and reporting. Based on general knowledge.</li><li>Support audits by providing requested documentation and account details. Based on general knowledge.</li><li>Ensure compliance with company policies and internal controls. Based on general knowledge.</li></ul>
2026-07-10T12:38:38Z

Office Manager

Rochester, NY
onsite
Permanent / Full Time
50000.00 - 58000.00 USD / Yearly
We are looking for an experienced Bookkeeper/Office Manager to support daily accounting and administrative operations in Rochester, New York. This position is ideal for someone with a strong bookkeeping background who can help keep financial records accurate, organized, and up to date while serving as a dependable partner to the finance team. The role offers the opportunity to contribute to core accounting activities, assist with office administration, and provide reliable backup support for the accounting team in an on-site environment. Responsibilities:• Oversee day-to-day bookkeeping functions by maintaining accurate financial records and keeping ledger activity properly balanced.• Record routine and adjusting entries, including items related to payroll, accruals, and prepaid expenses.• Assist with monthly and annual close activities by preparing supporting documentation and helping meet reporting deadlines.• Manage incoming and outgoing cash activity, including deposit recording, payment processing, and related transaction tracking.• Reconcile bank accounts and other financial records to identify discrepancies and ensure reporting accuracy.• Help prepare financial statements, reports, and schedules needed for internal review and business operations.• Provide documentation and accounting support during audit activities and other financial reviews.• Monitor adherence to internal procedures and applicable financial requirements while maintaining organized records.• Recommend and support more efficient administrative and accounting workflows, including potential improvements to existing systems and processes.• Serve as backup support to the Staff Accountant while contributing to general office administration as needed.
2026-06-25T20:04:11Z

Accounting Manager

Wolcott, NY
onsite
Temporary / Contract
35.63 - 41.25 USD / Hourly
We are looking for an experienced Accounting Manager to support a contract assignment based in Wolcott, New York. This Contract position will play a key role in strengthening day-to-day accounting operations, improving consistency across core financial processes, and providing hands-on leadership in a largely in-office environment. The ideal candidate brings strong technical accounting knowledge, sound judgment, and the ability to guide month-end activities, reconciliations, and audit-related preparation with confidence. Responsibilities: • Direct month-end accounting activities, ensuring financial records are finalized accurately and within established deadlines. • Maintain oversight of the general ledger and review entries to support complete and reliable financial reporting. • Prepare and approve journal entries, account analyses, and supporting documentation for routine accounting transactions. • Perform detailed account reconciliations, investigate discrepancies, and resolve outstanding balance issues promptly. • Coordinate audit support by organizing financial schedules, responding to auditor requests, and validating supporting records. • Evaluate current accounting procedures and recommend practical process improvements that strengthen control and consistency. • Provide accounting guidance and operational oversight to help establish effective workflows and standard practices. • Support a predominantly on-site team environment while managing records and documentation that rely heavily on paper-based files.
2026-07-02T17:30:09Z

Data Entry Clerk

Victor, NY
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk to support daily information management activities for a Contract position in Victor, New York. This opportunity is ideal for someone who works accurately with high-volume data, maintains organized records, and is comfortable using computer-based systems throughout the day. The role plays an important part in keeping operational information current, complete, and easy to access within a waste and environmental services setting. Responsibilities: • Enter numeric and text-based information into company systems with a high degree of speed and accuracy. • Review source documents carefully and correct inconsistencies before updating records. • Maintain organized electronic files so information can be retrieved efficiently when needed. • Verify entered data against internal records to help preserve completeness and accuracy. • Support routine record updates, including revisions tied to process or system changes when assigned. • Communicate with team members to clarify missing or unclear information required for entry. • Follow established data handling procedures to protect confidential and sensitive information.
2026-07-14T15:18:39Z

Payroll Clerk

Rochester, NY
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are looking for a Payroll Clerk to support payroll operations for a manufacturing organization in Rochester, New York. This Contract position will manage end-to-end payroll activities for a mid-sized employee population, helping ensure employees are paid accurately and on time. The ideal candidate brings hands-on payroll experience, strong accuracy, and familiarity with garnishments and ADP payroll processing. Responsibilities: • Process full-cycle payroll for a workforce of approximately 101 to 500 employees with a high level of accuracy and timeliness. • Review payroll data, validate employee pay information, and resolve discrepancies before final submission. • Administer payroll-related deductions, including garnishments, in accordance with applicable requirements and deadlines. • Maintain payroll records and supporting documentation to ensure completeness, accuracy, and audit readiness. • Use ADP payroll tools to enter, update, and process payroll transactions efficiently. • Respond to payroll questions from employees and internal stakeholders with clear and effective communication. • Assist with payroll corrections, off-cycle payments, and other adjustments as needed to support smooth payroll operations.
2026-07-15T19:18:47Z