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17 results for Help Desk Support Manager in Rochester, NY

Human Resources Manager
  • Rochester, NY
  • onsite
  • Permanent
  • 79500.00 - 103300.00 USD / Yearly
  • <p>Tess Gilmore with Robert Half is working alongside a growing client in Rochester to find a dynamic <strong>Human Resources Manager</strong> to sit onsite at their Rochester, NY location. The Human Resources Manager oversees all core HR functions while serving as a strategic partner to leadership. This position provides both operational oversight and high‑level decision-making, ensuring HR initiatives support organizational goals, compliance standards, and a positive employee experience. The HR Manager leads with sound judgment, strong communication, and a solutions‑oriented mindset while guiding HR policies, programs, and staff.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Leadership & Strategic HR Management</strong></p><ul><li>Develop and execute HR strategies that align with organizational goals and workforce needs.</li><li>Make informed leadership decisions regarding policies, disciplinary actions, staffing, compensation adjustments, and employee development.</li><li>Lead HR projects such as policy updates, culture initiatives, audit preparation, and process improvements.</li></ul><p><strong>Employee Relations & Workforce Support</strong></p><ul><li>Serve as a trusted advisor and escalation point for complex employee relations issues.</li><li>Partner with managers to coach, mentor, and guide them through performance management and employee concerns.</li></ul><p><strong>Talent Acquisition & Workforce Planning</strong></p><ul><li>Oversee recruitment processes, ensuring effective sourcing, interviewing, selection, and onboarding.</li><li>Collaborate with department leaders to evaluate staffing needs and develop long-term workforce plans.</li><li>Implement strategies to improve hiring quality, retention, and overall candidate experience.</li></ul><p><strong>Compensation, Benefits & Payroll Oversight</strong></p><ul><li>Manage compensation structures, job evaluations, and pay recommendations to ensure competitiveness and equity.</li><li>Oversee benefits administration and annual open enrollment in collaboration with benefits vendors.</li><li>Partner with payroll teams to ensure accuracy, compliance, and timely processing of employee changes.</li></ul><p><strong>HR Compliance & Policy Administration</strong></p><ul><li>Ensure compliance with federal, state, and local labor laws (FMLA, ADA, FLSA, EEO, etc.).</li><li>Maintain employee handbooks, policies, and procedures; communicate updates to staff and leadership.</li><li>Oversee recordkeeping, personnel files, and reporting in accordance with regulatory standards.</li></ul><p><strong>HRIS & Data Management</strong></p><ul><li>Oversee HRIS usage, reporting, and data governance.</li><li>Make data-driven decisions using dashboards and metrics on turnover, retention, job performance, and workforce trends.</li></ul><p><strong>Training & Development</strong></p><ul><li>Identify skill gaps and coordinate training initiatives (leadership development, compliance training, onboarding programs).</li><li>Guide managers and employees through performance evaluation cycles, feedback processes, and development planning.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
  • 2026-02-17T13:34:06Z
SAP IBP Manager
  • Rochester, NY
  • remote
  • Temporary
  • 105.00 - 109.00 USD / Hourly
  • <p>Role Overview</p><p><br></p><p>We are seeking a dynamic, highly organized Manager‑level contractor to join a global ERP Accelerate program. This position will serve as a key leadership role supporting the Forecast‑to‑Plan (FTP) and Procure‑to‑Pay (PTP) workstreams, driving the successful implementation of SAP IBP and end‑to‑end supply planning processes across multiple manufacturing sites.</p><p>This individual will own planning readiness, site engagement, testing coordination, training execution, and go‑live outcomes for assigned business divisions and site locations. The ideal candidate combines strong SAP IBP functional expertise, exceptional interpersonal skills, and a proactive “get it done” leadership style. This is a hands‑on role requiring operational discipline, cross‑functional collaboration, and the ability to influence and drive outcomes in a fast‑paced global program environment.</p><p><br></p><p>Key Responsibilities</p><p>Program & Site Leadership</p><ul><li>Act as the primary FTP/IBP lead for assigned sites, managing readiness, execution, and post‑go‑live stabilization</li><li>Build strong working relationships with supply planning teams and site leaders to drive alignment and adoption</li><li>Partner with business leads, IT architects, deployment resources, and operations to implement new planning processes</li></ul><p>Planning Process & SAP IBP Enablement</p><ul><li>Lead the delivery of IBP functional and business processes for assigned sites</li><li>Build, configure, and maintain SAP IBP templates, alerts, dashboards, and reports</li><li>Support data readiness efforts: validation, migration tracking, data cleanup, and issue escalation</li><li>Ensure planning solutions support operational goals and planning excellence</li></ul><p>Testing, Training & Go‑Live Execution</p><ul><li>Lead UAT, DITL, and Learning Lab test cycles; manage defect resolution end‑to‑end</li><li>Coordinate cross‑team testing activities and ensure timely defect closure</li><li>Deliver end-user training materials and ensure user readiness ahead of go‑live</li><li>Monitor cutover tasks, identify risks, and drive resolution</li><li>Manage risks, issues, and action items to enable successful go‑live and stabilization</li></ul><p>Change Management & Operational Readiness</p><ul><li>Support stakeholder engagement, change communications, and adoption strategies</li><li>Document key decisions, lessons learned, and stabilization plans</li><li>Deliver concise, executive‑ready program updates and site readiness status</li></ul>
  • 2026-02-23T15:13:46Z
Human Resources Administrator
  • Rochester, NY
  • onsite
  • Permanent
  • 53000.00 - 71000.00 USD / Yearly
  • <p>Tess Gilmore with Robert Half is currently working with a dynamic company who is seeking to add a Human Resources Administrator to their lively team!</p><p><br></p><p><strong>About the Position: </strong>This role is a great opportunity for a people-focused HR Administrator who will support daily HR operations with a strong emphasis on benefits administration, payroll coordination, and employee support. The ideal candidate thrives in a collaborative environment, enjoys problem‑solving, and is motivated to continue growing their HR skill set. While experience with UKG Payroll is beneficial it is not necessary!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate open enrollment, new hire benefit enrollment, qualifying life events, and benefit terminations.</li><li>Serve as the first point of contact for employees regarding benefit plans (medical, dental, vision, FSA/HSA, disability, life insurance).</li><li>Maintain accurate benefits data within the HRIS and ensure compliance with internal processes.</li><li>Assist with biweekly payroll processing for all employees.</li><li>Verify and audit payroll data, including timecards, deductions, and employee changes.</li><li>Support payroll reporting, reconciliations, and year-end tasks as needed.</li><li>Maintain employee records, onboarding documents, and compliance files.</li><li>Provide administrative support across HR functions including leave management, employee relations coordination, and policy updates.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
  • 2026-02-16T19:04:29Z
Accounts Payable Manager
  • Webster, NY
  • onsite
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • <p>Robert Half is currently seeking an experienced Accounts Payable Manager to join our Rochester, NY client on a contract basis. This role requires a strong understanding of accounts payable processes, as well as the ability to manage transactional tasks and support process improvements. This is a fully onsite opportunity for approximately 2-3 months. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the accounts payable operations, ensuring accuracy and timeliness in processing.</p><p>• Assist with streamlining processes to enhance efficiency and eliminate redundancies.</p><p>• Provide transactional support, including coding invoices and performing check runs.</p><p>• Collaborate with clerks to ensure smooth day-to-day operations in invoice handling and payments.</p><p>• Manage (ACH) transactions and ensure compliance with financial regulations.</p><p>• Lead efforts to clean up existing systems and processes for improved functionality.</p><p>• Monitor and resolve discrepancies in invoices and payments.</p><p>• Maintain accurate records and documentation for auditing and reporting purposes.</p><p>• Support team members with training and guidance on accounts payable tasks.</p>
  • 2026-02-25T20:34:00Z
CPA Administrative Assistant
  • Rochester, NY
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a highly organized and detail-oriented Administrative Assistant with prior experience in a CPA firm or tax environment. This role will support office operations and provide essential administrative assistance to our accounting and tax team. The ideal candidate has a background in tax preparation, compliance documentation, or direct experience in a public accounting setting.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide comprehensive administrative support to tax and accounting professionals, including scheduling meetings, managing calendars, and handling correspondence.</li><li>Prepare, edit, and format tax documents and client communications.</li><li>Maintain confidential client files, tax records, and ensure compliance with firm and regulatory policies.</li><li>Assist in onboarding new clients and manage client data entry into practice management systems.</li><li>Coordinate deadlines and assist with electronic filing of tax returns and other financial documents.</li><li>Track deliverables and proactively communicate status updates to team members and clients.</li><li>Support billing operations, time entry, and invoice processing.</li><li>Assist with compiling data for tax filings and client projects as requested.</li><li>Maintain up-to-date knowledge of basic tax terms, compliance requirements, and industry best practices.</li></ul><p><br></p>
  • 2026-02-26T13:08:41Z
Financial Analyst
  • Rochester, NY
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 40.00 USD / Hourly
  • <p>The Financial Analyst is responsible for gathering, analyzing, and interpreting financial data to support strategic decision-making and improve financial performance. This role plays a critical part in budgeting, forecasting, reporting, and identifying trends or opportunities for cost savings and growth.</p>
  • 2026-02-19T03:18:43Z
Office Manager
  • Rochester, NY
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 28.00 USD / Hourly
  • <p>We are seeking an organized and detail-oriented Office Manager to oversee daily office operations while supporting basic transactional accounting functions. This role is ideal for someone who enjoys balancing administrative leadership with hands-on financial tasks and keeping operations running smoothly.</p>
  • 2026-02-24T01:33:45Z
Accounts Receivable Specialist
  • Lancaster, NY
  • onsite
  • Permanent
  • 27.00 - 28.00 USD / Hourly
  • <p>Jenny Bour with Robert Half is working with a manufacturing company that is looking for a detail-oriented <strong>Accounts Receivable Specialist </strong>to join their finance team in Lancaster, New York. In this role Accounts Receivable Specialist role, you will manage key aspects of invoicing, accounts receivable functions, and customer account maintenance. As an Accounts Receivable Specialist, you will collaborate with various departments to ensure accurate financial records and provide essential support in monthly closing activities.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process invoices and oversee accounts receivable controls to ensure timely and accurate billing.</li><li>Enter credit memos and billing orders into the Manufacturing Pro system, ensuring accuracy and avoiding duplication.</li><li>Collaborate with the shipping manager and sales administrators to address invoicing and credit-related matters.</li><li>Maintain the daily invoice control log to track numbering and ensure records are up-to-date.</li><li>Set up new customer accounts in the Manufacturing Pro system following approval and established procedures.</li><li>Assist the Credit Analyst with financial tasks as needed.</li><li>Respond to customer requests for invoice copies promptly and professionally.</li><li>Apply cash payments and generate sales reports when necessary.</li><li>Work independently and communicate effectively with team members after completing training.</li></ul>
  • 2026-02-11T18:08:46Z
Benefits Specialist
  • Rochester, NY
  • onsite
  • Permanent
  • 52000.00 - 57000.00 USD / Yearly
  • <p>We are looking for an experienced Benefits Specialist to join our team in Rochester, NY. This role is essential in ensuring employees have access to comprehensive and compliant benefit programs, while maintaining confidentiality and building trust across all levels of the organization. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Administer and manage employee benefit programs, ensuring compliance with applicable laws and regulations.</p><p>• Provide guidance and support to employees regarding benefits options, processes, and eligibility requirements.</p><p>• Foster trust and maintain confidentiality when handling sensitive employee information.</p><p>• Collaborate with internal teams to streamline benefits coordination and address employee inquiries effectively.</p><p>• Analyze and evaluate current benefit offerings to propose improvements and align with industry best practices.</p><p>• Manage benefits-related processes such as onboarding, FMLA administration, and other leave policies.</p><p>• Utilize Microsoft Office and organizational systems to maintain accurate benefit records and reports.</p><p>• Ensure timely communication of benefits updates and changes to employees.</p><p>• Develop and implement strategies to enhance employee understanding and engagement with benefit programs.</p><p>• Stay informed on legal and regulatory changes affecting compensation and benefits.</p>
  • 2026-02-18T19:33:49Z
Paralegal
  • Auburn, NY
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>We are looking for a skilled Paralegal to join our team in Auburn, New York. As part of this long-term contract position, you will play an integral role in supporting legal operations and ensuring the smooth handling of administrative tasks. This role is ideal for someone with a strong attention to detail and excellent organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and manage legal documents with accuracy and efficiency.</p><p>• Handle electronic filing (e-Filing) procedures for court submissions.</p><p>• Manage calendars and schedules, ensuring proper coordination of appointments and deadlines.</p><p>• Assist with dictation and transcription to produce clear and precise documents.</p><p>• Facilitate court filings and ensure compliance with legal requirements.</p><p>• Maintain organized records and files for easy retrieval and reference.</p><p>• Communicate effectively with attorneys, clients, and court personnel.</p><p>• Provide administrative support to the legal team, including drafting correspondence and managing office supplies.</p><p>• Ensure confidentiality is maintained across all legal processes and communications.</p>
  • 2026-02-25T21:04:16Z
HR Generalist
  • Rochester, NY
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • We are looking for a skilled HR Generalist to join our team in Rochester, New York. In this role, you will play a pivotal part in supporting our human resources operations, with a focus on employee engagement, benefits administration, and performance management. This position offers a hybrid work environment after an initial onboarding period, allowing for a balance of in-office and remote work.<br><br>Responsibilities:<br>• Take the lead on managing and executing various HR projects to ensure effective implementation.<br>• Oversee employee relations initiatives, fostering a positive and engaging workplace culture.<br>• Administer employee benefits programs, ensuring accurate and timely processing.<br>• Coordinate and support the performance review process, promoting continuous feedback and development.<br>• Act as a mentor and team lead to other HR team members, providing guidance and support.<br>• Ensure compliance with employment laws and company policies across HR functions.<br>• Collaborate with leadership to develop strategies that align HR practices with organizational goals.<br>• Utilize HR technology platforms to streamline processes and enhance efficiency.<br>• Address and resolve employee concerns with professionalism and confidentiality.
  • 2026-02-27T18:34:03Z
Associate General Counsel
  • Pittsford, NY
  • onsite
  • Temporary
  • 71.25 - 82.50 USD / Hourly
  • Key Responsibilities<br>• Provide legal guidance to executive leadership on ongoing regulatory<br>developments, corporate governance, compliance, risk and commercial matters.<br>• Support active litigation and manage relationships with outside counsel.<br>• Serve as interim Corporate Secretary and prepare documents for board meetings<br>and address corporate governance matters, as needed.<br>• Review and advise on key contracts and partnership agreements currently in <br>progress.<br>• Partner with internal teams to maintain legal and compliance continuity.<br>• Own and lead the company’s global compliance program, including <br>implementation and continuous improvement<br>• Ensure compliance with applicable laws, regulations, and industry standards <br>across jurisdictions<br>• Identify and escalate material risks or issues to leadership.<br>• Act as the main point of contact for regulators and external auditors on compliance <br>matters<br>• Support the legal function’s existing priorities and workflows during the interim<br>period.<br>• Serve as primary legal point of contact for urgent and time-sensitive matters during <br>the interim period. <br>• Oversee and manage team of legal, compliance and risk professionals to support <br>company growth<br>Qualifications<br>Required:<br>• Juris Doctorate from an ABA-approved institution<br>• Active bar membership in at least one U.S. jurisdiction and in good standing<br>• 10+ years of relevant legal experience, including experience in a senior in-house <br>legal role. <br>• Experience advising executive leadership on corporate, regulatory, compliance or <br>commercial matters. <br>• Experience managing outside counsel and supporting litigation or complex <br>disputes.<br>• Strong written and verbal communication skills, with the ability to provide clear, <br>practical legal guidance. <br>• Demonstrated sound judgement and ability to operate effectively in a fast moving or <br>high-stakes environments. <br>Strongly Preferred:<br>• Experience with cryptocurrency, blockchain technology, and digital asset regulatory <br>frameworks.<br>• Experience with mining pools, proof-of-work protocols, or digital asset <br>infrastructure businesses.<br>• Background in securities law, particularly as applied to digital assets.<br>• Experience in high-growth technology companies navigating complex regulatory <br>environments.<br>• Previous direct involvement in IP/patent litigation and complex commercial <br>disputes.<br>Core Competencies:<br>• Sound legal judgement and ability to provide clear, practical guidance in complex or <br>ambiguous situations.<br>• Executive-level communication skills; comfortable advising senior leaders and <br>interacting with Boards.<br>• Strong litigation and outside-counsel management orientation, including cost <br>awareness and strategic prioritization.<br>• Ability to quickly assess existing legal processes, documentation and risk areas and <br>operate effectively within established frameworks.<br>• Ability to support governance, compliance, and regulatory matters in a highly <br>regulated or evolving industry.<br>• Business-minded approach to balancing legal risk with operational needs.<br>• Ability to step into an environment in progress and provide stability, structure, and <br>continuity without disrupting existing teams or priorities.<br>• High degree of professionalism, discretion, and integrity.<br>• Ability to operate independently in a fast-moving environment while keeping <br>stakeholders appropriately informed.
  • 2026-02-05T16:48:49Z
Staff Accountant
  • Rochester, NY
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 32.00 USD / Hourly
  • We are looking for a skilled and detail-oriented Staff Accountant to join our team in Rochester, New York. This is a Contract to permanent position within the non-profit sector, offering an excellent opportunity to contribute to meaningful financial operations while advancing your career. The ideal candidate will bring expertise in corporate tax, general ledger management, and financial software, ensuring precision and compliance in all accounting tasks.<br><br>Responsibilities:<br>• Prepare and review corporate tax returns to ensure accuracy and compliance with regulations.<br>• Manage sales tax filings and resolve related discrepancies promptly.<br>• Record and maintain journal entries for various financial transactions.<br>• Oversee the general ledger to ensure proper reconciliation and reporting.<br>• Utilize Microsoft Dynamics CRM to streamline accounting processes and maintain financial records.<br>• Collaborate with internal teams to analyze financial data and prepare reports.<br>• Ensure compliance with local, state, and federal tax laws.<br>• Assist in audits by providing necessary documentation and support.<br>• Monitor financial activities to identify and address irregularities.<br>• Support month-end and year-end closing procedures.
  • 2026-01-30T21:04:00Z
Client Accounting Specialist I - AP (Tier II)
  • West Henrietta, NY
  • remote
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a detail-oriented Client Accounting Specialist to join our team in West Henrietta, New York. In this role, you will be responsible for managing accounts receivable processes, ensuring accurate cash application, and maintaining compliance with company policies. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment. This is a long-term contract position offering the opportunity to work with dynamic clients in the payroll services industry.<br><br>Responsibilities:<br>• Accurately process and post daily cash receipts to client accounts and invoices based on provided remittance details.<br>• Ensure same-day completion of all cash application tasks to maintain timely financial records.<br>• Verify invoice documentation for accuracy and address discrepancies by liaising with internal teams.<br>• Conduct research and reconciliation of financial data to ensure compliance with company standards.<br>• Maintain adherence to internal controls and policies for consistent and accurate accounting practices.<br>• Identify and escalate potential fraudulent activities during verification processes.<br>• Collaborate with internal departments to resolve missing or incorrect information efficiently.<br>• Monitor financial transactions for accuracy and provide detailed analysis when required.<br>• Assist with ad hoc financial tasks and reporting to support business operations.<br>• Build strong client relationships through clear communication and reliable service.
  • 2026-02-11T20:18:39Z
VP/Director of Finance
  • Lancaster, NY
  • onsite
  • Permanent
  • 180000.00 - 200000.00 USD / Yearly
  • We are looking for an experienced VP/Director of Finance to lead strategic financial initiatives and oversee fiscal operations in Lancaster, New York. This role requires a strong ability to align financial strategies with organizational goals while managing comprehensive budgeting, forecasting, and reporting processes. The ideal candidate will have extensive experience in optimizing operational efficiency and collaborating across departments to drive financial performance.<br><br>Responsibilities:<br>• Develop and execute financial strategies that support the company's long-term goals and tactical initiatives.<br>• Oversee the implementation of the Mid-Term Plan in collaboration with operational teams to ensure alignment and success.<br>• Manage working capital, budgeting processes, and rolling forecasts, ensuring accuracy and efficiency.<br>• Establish and track performance metrics to evaluate the success of strategic implementations.<br>• Monitor industrial performance, including efficiency and productivity, while overseeing cost accounting processes.<br>• Update and enforce compliance with Group Policies and ensure best practices are followed throughout the organization.<br>• Support the preparation of strategic multi-year sales proposals for military, aftermarket, and other customer segments.<br>• Foster strong relationships with management team members to promote collaboration and alignment.<br>• Collaborate with divisional leaders to manage accounting, legal, tax, and treasury functions in adherence to Group policies.
  • 2026-02-12T22:08:46Z
Payroll Specialist
  • Rochester, NY
  • onsite
  • Temporary
  • 27.00 - 30.00 USD / Hourly
  • We are looking for an experienced Payroll Specialist to join our team on a contract basis in Rochester, New York. This role involves managing payroll operations for a large workforce, ensuring accuracy, compliance, and efficiency in all payroll processes. The ideal candidate will have a strong background in full-cycle payroll and familiarity with multi-state payroll practices.<br><br>Responsibilities:<br>• Process bi-weekly payroll for approximately 900 employees using ADP Workforce Now.<br>• Maintain and update employee payroll records, including pay rates, deductions, and direct deposit details.<br>• Monitor and manage balances for vacation time and other paid time off.<br>• Handle workers’ compensation tracking and make appropriate payroll adjustments.<br>• Verify payroll data for accuracy and resolve discrepancies promptly.<br>• Address employee inquiries regarding payroll matters with attention to detail and in a timely manner.<br>• Ensure adherence to company policies and compliance with payroll regulations.<br>• Collaborate with internal teams to support payroll-related initiatives and reporting needs.
  • 2026-02-16T18:23:43Z
Accounts Payable Clerk
  • Henrietta, NY
  • onsite
  • Permanent
  • 46000.00 - 58000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Henrietta, New York. In this role, you will play a key part in managing financial transactions and ensuring the accuracy of accounts payable processes across multiple locations. This position offers a dynamic work environment with opportunities to contribute to month-end close and reconciliation tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable invoices by entering them into the accounting system, matching purchase orders with receipts, and obtaining necessary approvals.</p><p>• Categorize expenses accurately and ensure proper coding for financial reporting.</p><p>• Perform monthly reconciliations of both the general ledger and vendor statements to maintain financial accuracy.</p><p>• Prepare weekly check runs, review them with the supervisor, and ensure timely processing of payments.</p><p>• Assist in the preparation of the trial balance and contribute to month-end closing activities.</p><p>• Support accounts payable functions across various locations, ensuring consistency and compliance.</p><p>• Collaborate with the controller to address discrepancies and maintain efficient workflows.</p><p>• Utilize QuickBooks and Excel to manage data and generate reports as needed.</p>
  • 2026-02-27T18:34:03Z