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19 results for Help Desk Support Manager in Rochester, NY

Office Manager

Rochester, NY
onsite
Permanent / Full Time
50000.00 - 58000.00 USD / Yearly
We are looking for an experienced Bookkeeper/Office Manager to support daily accounting and administrative operations in Rochester, New York. This position is ideal for someone with a strong bookkeeping background who can help keep financial records accurate, organized, and up to date while serving as a dependable partner to the finance team. The role offers the opportunity to contribute to core accounting activities, assist with office administration, and provide reliable backup support for the accounting team in an on-site environment. Responsibilities:• Oversee day-to-day bookkeeping functions by maintaining accurate financial records and keeping ledger activity properly balanced.• Record routine and adjusting entries, including items related to payroll, accruals, and prepaid expenses.• Assist with monthly and annual close activities by preparing supporting documentation and helping meet reporting deadlines.• Manage incoming and outgoing cash activity, including deposit recording, payment processing, and related transaction tracking.• Reconcile bank accounts and other financial records to identify discrepancies and ensure reporting accuracy.• Help prepare financial statements, reports, and schedules needed for internal review and business operations.• Provide documentation and accounting support during audit activities and other financial reviews.• Monitor adherence to internal procedures and applicable financial requirements while maintaining organized records.• Recommend and support more efficient administrative and accounting workflows, including potential improvements to existing systems and processes.• Serve as backup support to the Staff Accountant while contributing to general office administration as needed.
2026-06-25T20:04:11Z

Customer Account Manager

Elma, NY
onsite
Temporary / Contract
31.00 - 44.00 USD / Hourly
We are looking for a Customer Account Manager to join a team in Elma, New York, in a Contract position. This role will serve as a key point of contact for customer accounts, balancing strong client partnerships with careful attention to commercial performance, contract obligations, and service delivery. The position works closely with cross-functional teams to support pricing, forecasting, issue resolution, and business planning while helping leadership stay informed on account and product line results. Responsibilities:• Manage day-to-day customer relationships and act as a dependable contact for account-related needs and inquiries.• Partner with business leadership and internal departments to support delivery commitments, production timelines, and effective resolution of customer issues.• Track account activity to confirm adherence to contract terms and protect both service expectations and business performance.• Prepare cost analyses and develop pricing proposals for leadership review and approval.• Review customer scorecard metrics, challenge inaccurate results when needed, and identify opportunities to improve performance.• Analyze sales, bookings, and product line trends, then produce recurring reports and forecasts for management review.• Contribute data and insights used in the development of the annual business plan.• Work with customer support, production, engineering, quality, and sales teams to address product line concerns and maintain account health.• Help assemble and deliver account and product line updates for management and leadership audiences.• Carry out additional related responsibilities as needed to support business objectives.
2026-06-19T19:04:43Z

Legal Administrative Assistant/Office Manager

Rochester, NY
onsite
Permanent / Full Time
50000.00 - 75000.00 USD / Yearly
Our client, a successful law firm, is seeking a Legal Administrative Assistant/Office Manager in Rochester, New York. This role is ideal for someone who can create a welcoming client experience while providing strong administrative and legal support to attorneys. The position combines office coordination with document preparation, court filing support, and assistance with transactional and motion-related matters. Location: Rochester, NYSchedule: In Office M-FSalary: $50,000 - $75,000 (depending on experience) + amazing benefits Responsibilities:<ul><li>Open and close the office on a daily basis and ensure the office is maintained in a professional, organized, and client-ready condition.</li><li>Serve as the primary point of contact for clients, courts, vendors, and visitors by answering and directing phone calls, responding to routine emails, and providing general assistance.</li><li>Receive, review, distribute, and process incoming mail, deliveries, and legal correspondence.</li><li>Prepare, review, proofread, and distribute correspondence, legal documents, pleadings, and closing materials.</li><li>Assist attorneys with litigation and transactional matters, including drafting, formatting, organizing, and filing legal documents with courts and government agencies.</li><li>Support motion practice by preparing exhibits, assembling filings, coordinating service, and maintaining filing records.</li><li>Assist with real estate and other closings by preparing closing packages, reviewing documents, coordinating signatures, and tracking post-closing requirements.</li><li>Monitor case calendars, court dates, filing deadlines, and other critical dates to ensure timely compliance.</li><li>Maintain and organize client files, case records, and document management systems, ensuring accuracy and confidentiality.</li><li>Conduct basic legal and factual research and gather information needed to support attorneys in active matters.</li><li>Coordinate with clients, opposing counsel, courts, title companies, and other third parties regarding case and transaction-related matters.</li><li>Schedule payments of invoices, firm expenses, and other accounts payable obligations.</li><li>Record attorney time entries and maintain accurate billing records.</li><li>Prepare client invoices and assist with billing and accounts receivable functions.</li><li>Arrange for the delivery, service, and receipt of legal documents, packages, and other materials.</li><li>Track, record, deposit, and reconcile client and firm payments, including checks.</li><li>Provide general administrative and paralegal support to attorneys and the firm as needed, including special projects and case management responsibilities.</li></ul>
2026-06-24T20:53:40Z

Contracts and Procurement Manager

Getzville, NY
onsite
Permanent / Full Time
65000.00 - 85000.00 USD / Yearly
Jenny Bour with Robert Half is working with a growing human services organization that is looking for a skilled Contracts and Procurement Manager to oversee purchasing operations and support sound financial practices. This Contracts & Procurement Manager role blends procurement leadership with contract administration, vendor coordination, and reporting responsibilities to help maintain efficient day-to-day business operations. The ideal Contracts & Procurement Manager candidate brings strong judgment, attention to detail, and experience working across purchasing, accounting, payroll, and administrative functions. Responsibilities:<ul><li>Lead procurement activities by sourcing goods and services, evaluating purchasing needs, and ensuring timely acquisition of materials that support organizational operations.</li><li>Manage contract and purchasing records, monitor vendor performance, and maintain organized documentation to support compliance and accurate reporting.</li><li>Prepare financial and operational reports, including recurring quarterly updates, and provide insights that assist leadership with budgeting and spending decisions.</li><li>Coordinate with internal teams on office, shipping, and customer-facing service needs to keep workflows efficient and responsive.</li><li>Use accounting and business software, including Sage Intacc and Microsoft applications, to track transactions, manage data, and produce reports.</li><li>Address vendor or service concerns professionally, resolve purchasing-related issues, and help strengthen supplier relationships through consistent follow-up.</li><li>Contribute to quality and process oversight by reviewing purchasing procedures and assisting with updates to tools or workflows when operational changes are introduced.</li></ul>
2026-06-24T20:28:39Z

Office Manager

Rochester, NY
onsite
Temporary / Contract
26.60 - 30.80 USD / Hourly
We are looking for an organized Office Manager to support daily administrative operations in Rochester, New York. This Long-term Contract position is ideal for someone who can keep the office running smoothly, create a welcoming front-desk experience, and stay on top of supply coordination and financial support tasks. The right candidate will balance office administration, vendor communication, and accounts payable activities while maintaining an efficient and well-organized workplace. Responsibilities: • Oversee day-to-day office activities to ensure an orderly, efficient, and well-supported work environment. • Manage front-desk coverage by greeting visitors, handling incoming calls, and directing inquiries appropriately. • Coordinate the purchasing of office materials and work with vendors to keep essential items available when needed. • Track inventory levels and organize supply storage to prevent shortages and maintain workplace readiness. • Support accounts payable processes by reviewing invoices, preparing documentation, and assisting with timely payment coordination. • Maintain administrative records, update office documentation, and help ensure routine operational tasks are completed accurately. • Communicate with internal staff and external partners to address office-related needs and resolve routine issues promptly.
2026-06-16T13:34:07Z

Legal Office Manager

Rochester, NY
remote
Temporary / Contract
24.00 - 28.00 USD / Hourly
<ul><li>Oversee daily office operations to ensure efficiency and professionalism</li><li>Supervise, train, and support administrative and legal support staff</li><li>Manage office schedules, workflows, and resource allocation</li><li>Coordinate onboarding for new employees and support HR-related administrative processes</li><li>Maintain office policies, procedures, and compliance standards</li><li>Monitor supplies, vendor relationships, equipment, and facility needs</li><li>Support attorneys with administrative operations, calendar coordination, and workflow management</li><li>Oversee file management systems, records retention, and document organization</li><li>Assist with budgeting, billing coordination, expense tracking, and invoice processing</li><li>Coordinate meetings, client events, and office communications</li><li>Ensure confidentiality of client, employee, and firm information</li><li>Identify and implement process improvements to enhance office productivity</li></ul>
2026-06-17T17:23:46Z

Accounts Payable Manager

Rochester, NY
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
We are looking for an Accounts Payable Manager to lead the end-to-end payables function for a growing shipping organization in Rochester, New York. This position is ideal for a hands-on, detail-oriented accounting specialist who can balance day-to-day execution with process oversight in a fast-moving environment. The role offers the opportunity to work closely with accounting leadership, support cross-functional communication, and help strengthen payment operations as the business continues to expand. Responsibilities: • Oversee the complete accounts payable cycle, from invoice review and coding through payment processing and record maintenance. • Manage timely disbursements through checks and ACH transactions while ensuring accuracy, approvals, and policy compliance. • Coordinate with internal teams and external contacts to resolve invoice issues, answer payment-related questions, and maintain strong working relationships. • Monitor expense report activity within Concur and ensure submissions are processed correctly and in alignment with company guidelines. • Support the structure and efficiency of the AP function by identifying workflow improvements and adapting priorities as business needs shift. • Provide day-to-day guidance to accounts payable support staff or emerging team members, with a focus on accountability and service quality. • Partner with accounting leadership on reporting, reconciliations, and broader departmental initiatives tied to company growth. • Assist with changes to processes, responsibilities, or system-related workflows as the finance team evolves. • Maintain organized documentation and internal controls to support audit readiness and reliable financial operations.
2026-06-04T13:33:48Z

Accounting Manager

Rochester, NY
onsite
Temporary / Contract
47.00 - 53.00 USD / Hourly
We are looking for an Accounting Manager to join a commercial roofing organization on a Contract basis in Rochester, New York. This role will partner closely with the Controller to bring structure to a high-volume accounting workload, with a strong focus on project-based financial activity. The ideal candidate can step in quickly, work independently, and help stabilize core accounting processes while supporting timely and accurate reporting. Responsibilities: • Partner with the Controller to manage day-to-day accounting activities and provide experienced support across a growing workload. • Review and organize project-related financial records, including job setup, billing activity, and cost tracking, to improve accuracy and timeliness. • Maintain project budgets and monitor financial performance throughout the lifecycle of active construction jobs. • Lead key month-end close tasks such as preparing journal entries, reconciling accounts, and resolving general ledger discrepancies. • Produce revenue reporting using percentage-of-completion methods and ensure results align with project status and accounting standards. • Help reduce existing accounting backlogs by prioritizing overdue work and moving critical items to completion with minimal supervision. • Support financial reporting needs, audit readiness efforts, and the preparation of schedules tied to project and general accounting activity. • Provide coverage for essential accounting functions during a transition period and assist with continuity planning as staffing needs evolve.
2026-06-01T20:24:04Z

Buyer

Rochester, NY
onsite
Temporary / Contract
25.00 - 32.00 USD / Hourly
We are looking for a Buyer to support manufacturing operations in Rochester, New York through a Long-term Contract assignment. This role focuses on coordinating purchasing activities, maintaining accurate records, and working across systems that support health information management and procurement workflows. The ideal candidate brings strong attention to detail, system proficiency, and the ability to keep materials and information moving efficiently in a fast-paced environment. Responsibilities: • Manage day-to-day purchasing activities to help ensure materials, supplies, and services are obtained in alignment with operational needs. • Review requisitions, verify details for accuracy, and process purchase-related transactions within designated systems and databases. • Maintain organized records tied to health information management and procurement documentation to support compliance and traceability. • Work within platforms such as AHLTA, McKesson, EHR applications, and IBM AS/400 to enter, update, and monitor relevant purchasing and information records. • Communicate with internal stakeholders and external vendors to clarify order requirements, resolve discrepancies, and support timely fulfillment. • Track order status, follow up on outstanding items, and address issues that could affect production or service continuity. • Support reporting activities by compiling purchasing data, updating logs, and helping maintain accurate inventory or order-related information. • Assist with process-related system updates or workflow adjustments when needed, including responsibilities connected to internal application changes. • Contribute to a smooth procurement function by identifying record inconsistencies and helping improve day-to-day administrative accuracy.
2026-06-11T19:18:40Z

Benefits Absence Mgt & Safety Intern

Rochester, NY
remote
Temporary / Contract
16.00 - 17.50 USD / Hourly
We are looking for a motivated Benefits Absence Mgt & Safety Intern to support employee-focused service initiatives within a leading payroll services organization in Rochester, New York. This Long-term Contract opportunity offers hands-on exposure to benefits, absence management, workplace safety, and employee wellbeing practices while working closely with experienced professionals. The role is ideal for a student who wants practical experience in human resources, policy application, and service-driven support in a structured business environment. Responsibilities: • Assist with day-to-day support related to employee benefits, leave matters, and safety programs while following established company guidelines. • Help review and coordinate accommodation-related activities by gathering information, organizing documentation, and supporting timely follow-up. • Provide customer service to internal employees by responding to routine questions and directing issues to the appropriate team members. • Contribute to absence management processes by maintaining accurate records and helping ensure procedures are applied consistently. • Support research and administrative tasks connected to labor law topics, policy interpretation, and employee wellbeing initiatives. • Participate in intranet and workflow improvement efforts by identifying opportunities to streamline information access and internal processes. • Collaborate with HR and related business teams to support benefit administration and employee service needs. • Prepare reports, summaries, or other documentation that help management monitor service quality, compliance, and program effectiveness.
2026-05-29T12:48:44Z

Safety Director

Churchville, NY
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
Hannah Savage with Robert Half is working with a client who is seeking an experienced Safety Director to lead and elevate their company-wide safety program within a fast-paced construction environment. This individual will partner closely with field teams and executive leadership to ensure safe operations, regulatory compliance, and a strong, proactive safety culture across all projects. Key Responsibilities<ul><li>Perform routine site visits, audits, and inspections to monitor safety practices and ensure alignment with company standards and regulatory requirements</li><li>Collaborate with field leadership to proactively identify risks, resolve safety concerns, and implement practical solutions</li><li>Oversee workplace incident investigations, ensuring timely documentation, root cause analysis, and follow-up actions</li><li>Manage relationships with insurance providers, claims adjusters, and third-party partners related to workers’ compensation and incident claims</li><li>Support the development and execution of project-specific safety plans in coordination with project management teams</li><li>Lead safety meetings and initiatives that encourage employee involvement and continuous improvement</li><li>Administer and track safety training programs, certifications, and compliance records for all employees</li><li>Analyze safety data and performance trends, providing leadership with actionable insights to reduce risk and improve outcomes</li><li>Partner with senior leadership to drive long-term safety strategy and reinforce a culture of accountability and excellence</li><li>Stay informed of OSHA regulations and industry best practices, ensuring ongoing compliance and program enhancement</li></ul>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-06-25T14:38:42Z

Accounting Specialist

Batavia, NY
onsite
Permanent / Full Time
47000.00 - 57000.00 USD / Yearly
We are looking for an Accounting Specialist to join a growing manufacturing organization in New York. This role focuses on managing customer invoicing, receivables, and account follow-up while supporting accurate financial operations across the business. The ideal candidate brings strong attention to detail, sound judgment in credit-related matters, and the ability to work effectively with internal teams in a fast-paced onsite environment. Responsibilities: • Prepare and issue customer invoices, maintain receivable records, and help ensure timely and accurate billing activity. • Partner with the Credit Manager to review customer accounts, support credit evaluations, and assist with onboarding new customers. • Calculate and apply sales tax requirements correctly across transactions and customer invoices. • Examine purchase orders and related documentation to verify billing accuracy and resolve discrepancies before invoicing. • Manage collection efforts on outstanding balances through consistent follow-up and clear communication with customers. • Post and reconcile incoming payments, including cash applications, to keep account records current and accurate. • Use accounting systems and spreadsheets to track receivable activity, monitor aging, and support reporting needs. • Assist with account maintenance and other receivables-related tasks that contribute to efficient daily accounting operations.
2026-06-25T13:54:00Z

HR Generalist

Rochester, NY
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for an HR Generalist to join our team in Rochester, New York. This role offers the opportunity to support a dynamic and fast-paced organization, contributing to key HR functions such as employee relations, payroll, recruitment, and onboarding. The ideal candidate will collaborate with the HR team to ensure smooth processes and a positive employee experience. Responsibilities:• Respond to employee inquiries related to time cards, payroll, and other general HR topics.• Manage payroll processes for employees across multiple shifts, ensuring accuracy and timeliness.• Coordinate recruitment efforts, including applicant tracking, scheduling interviews, and conducting pre-screenings.• Facilitate onboarding and offboarding processes to ensure seamless transitions for new and departing employees.• Assist with investigations by gathering information and completing required documentation.• Collaborate with the HR team to maintain compliance with company policies and procedures.• Support HRIS system operations, including updates and data management in Paylocity.• Participate in scheduling meetings with employees working off-shift hours when needed.• Provide input and assistance in implementing new HR strategies and team structures.• Contribute to the development of employee engagement initiatives.
2026-06-25T19:53:43Z

Legal Administrative Assistant

Rochester, NY
remote
Temporary / Contract
20.00 - 24.00 USD / Hourly
<ul><li>Provide administrative support to attorneys and legal staff</li><li>Draft, format, proofread, and revise legal correspondence and documents</li><li>Manage attorney calendars, including scheduling meetings, court dates, and deadlines</li><li>Organize and maintain physical and electronic case files</li><li>File legal documents with courts and government agencies, including e-filing when applicable</li><li>Answer and direct phone calls, emails, and client inquiries professionally</li><li>Coordinate client meetings, depositions, and other legal appointments</li><li>Track deadlines and assist with docket and case management</li><li>Prepare billing materials, expense reports, and time entry documentation</li><li>Conduct basic legal and public records research as requested</li><li>Handle confidential and sensitive information with a high level of discretion</li><li>Support general office operations, including scanning, copying, and document management</li></ul>
2026-06-17T17:18:42Z

Cost Accountant

Lancaster, NY
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for a detail-oriented Cost Accountant to join our team in Lancaster, New York. This role focuses on strengthening manufacturing cost visibility, supporting inventory accuracy, and delivering financial insights that help improve operational performance. The ideal candidate will work closely with finance and operations leaders to evaluate results, explain cost drivers, and help guide practical process improvements. Responsibilities: • Analyze standard costing results across inventory, production activity, and plant performance to identify trends and improvement opportunities. • Coordinate annual standard cost updates in partnership with cross-functional teams to ensure accurate product costing. • Review manufacturing and operational results, translate findings into actionable recommendations, and support follow-through on corrective measures. • Collaborate with plant and management teams to better understand production performance and enhance cost efficiency. • Maintain costing data, including product structures and routing information, to support reliable financial reporting and operational analysis. • Reconcile inventory-related accounts and manufacturing variances while working with operations to reduce inefficiencies and improve absorption performance. • Prepare accounting entries related to inventory activity, reserves, and period-end accruals with a high level of accuracy. • Investigate labor, overhead, and purchase price variances and communicate key drivers and conclusions to leadership. • Support physical inventory activities and cycle count programs while partnering with operations to improve inventory accuracy and costing processes. • Assist management with internal control activities, including testing, documentation, and ongoing compliance support.
2026-06-25T19:18:40Z

Buyer

Rochester, NY
onsite
Temporary / Contract
28.00 - 32.00 USD / Hourly
We are seeking a detail-oriented and analytical Buyer to join our team in Rochester, New York. This role is responsible for sourcing goods and services, negotiating with vendors, issuing purchase orders, monitoring inventory levels, and helping ensure materials are available to support business operations. The ideal candidate has strong vendor management skills, purchasing experience, and the ability to work effectively in a fast-paced environment.
2026-06-12T20:44:09Z

Employee Relations Lead

Rochester, NY
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
Are you a strategic HR professional who thrives in complex employee relations environments and enjoys driving positive workplace culture? Hannah Savage with Robert Half is working with a well-established, mission-driven organization who is seeking an Employee Relations Lead to play a key role in supporting leaders, strengthening engagement, and mitigating risk across the workforce.This is an opportunity to step into a highly visible role where you’ll partner closely with leadership and legal counsel while influencing policies, processes, and organizational outcomes. What You’ll Do<ul><li>Act as a trusted advisor to managers and employees, resolving workplace concerns including conflicts, grievances, and policy-related issues</li><li>Lead the full performance management lifecycle, including reviews, coaching strategies, corrective action, and improvement plans</li><li>Conduct and manage complex workplace investigations, escalating appropriately and ensuring thorough documentation</li><li>Oversee EEOC and state-level claims in collaboration with legal and senior HR leadership</li><li>Support and enhance equal employment opportunity and affirmative action initiatives</li><li>Analyze employee relations data and trends, recommending proactive strategies to improve retention and reduce risk</li><li>Partner with leadership to develop and implement policies, procedures, and best practices</li><li>Facilitate exit interviews and provide actionable insights to leadership teams</li><li>Ensure compliance with federal, state, and regulatory requirements, including audit support activities</li><li>Participate in workplace safety initiatives and investigate worksite incidents</li><li>Contribute to leadership development and training programs</li></ul>For immediate and confidential consideration, apply today or reach out to Hannah Savage with Robert Half's Rochester, NY branch today!
2026-06-03T18:58:48Z

Controller

Auburn, NY
onsite
Permanent / Full Time
110000.00 - 130000.00 USD / Yearly
Chris Preble from Robert Half is working with an Auburn client of his that is looking for a Controller to lead the company’s financial management activities. With solid benefits and lots of growth, this position will guide core accounting operations, deliver timely and accurate reporting, and provide financial insight that supports sound business decisions. The ideal candidate will strengthen controls, improve efficiency across finance processes, and work closely with operational leaders to enhance performance and profitability. Responsibilities:• Direct the monthly and annual closing cycle to ensure complete, accurate, and timely financial results.• Produce financial statements and leadership reports, highlighting trends, risks, and business performance insights.• Supervise day-to-day accounting functions across the general ledger, payables, receivables, payroll, and fixed asset records.• Oversee inventory valuation and product cost analysis to support manufacturing and margin visibility.• Build annual budgets and periodic forecasts, and evaluate actual results against financial plans.• Track cash position, working capital activity, and other critical measures to support financial stability.• Collaborate with operations leaders to identify cost-saving opportunities and improve overall profitability.• Maintain effective internal controls and coordinate activities related to external audits and tax compliance.• Lead finance process enhancements and support broader optimization efforts within accounting operations.
2026-06-19T14:18:46Z

Budget Analyst

Rochester, NY
onsite
Temporary / Contract
25.00 - 30.50 USD / Hourly
We are looking for a detail-oriented Budget Analyst to support financial planning and budget oversight for a Contract position based in Rochester, New York. This role focuses on building, reviewing, and maintaining annual budget plans while helping leaders make informed decisions through accurate financial analysis. The ideal candidate brings strong experience with budget processes, operating budgets, and ongoing budget management in a structured business environment. Responsibilities: • Develop and maintain annual budget plans that align financial targets with operational priorities. • Analyze spending patterns, variances, and forecasts to support sound budget decisions throughout the fiscal cycle. • Partner with department leaders to prepare, review, and refine annual operating budget submissions. • Monitor budget performance and recommend adjustments to keep expenditures in line with approved plans. • Prepare financial reports, summaries, and presentations that clearly communicate budget status and key risks. • Support budget approvals by validating figures, documenting assumptions, and ensuring completeness of submissions. • Improve consistency across budget processes by organizing data, timelines, and reporting requirements. • Assist with ongoing budget management activities, including updates to projections and tracking of approved budgets.
2026-06-23T19:48:44Z