We are looking for a detail-oriented General Office Clerk to join our team in Rochester, New York. This long-term contract position offers an opportunity to contribute to the efficient operation of our office through a variety of administrative and clerical tasks. The ideal candidate will have excellent organizational skills, a proactive attitude, and the ability to manage multiple responsibilities effectively.<br><br>Responsibilities:<br>• Perform document scanning and ensure files are accurately digitized and stored.<br>• Organize and maintain physical and electronic files to improve accessibility and efficiency.<br>• Enter data into company systems with a high level of accuracy and attention to detail.<br>• Provide general back-office support, including handling correspondence and preparing reports.<br>• Assist with receptionist duties such as greeting visitors and answering phone calls.<br>• Coordinate office supplies inventory and ensure timely replenishment.<br>• Conduct routine checks to maintain the cleanliness and organization of office spaces.<br>• Collaborate with team members to support overall office operations.<br>• Handle incoming and outgoing mail, including sorting and distributing documents.<br>• Respond to inquiries and provide information to internal and external stakeholders as needed.
We are looking for a dedicated and detail-oriented individual to join our team as a Client Support, Return Mail Processor (Tier II) on a contract basis. This role involves handling returned mail and ensuring its accurate logging and processing, while maintaining high standards of customer service. Based in West Henrietta, New York, you will work independently to manage tasks efficiently and contribute to the smooth operation of our payroll services.<br><br>Responsibilities:<br>• Receive and organize returned mail, accurately logging it into the system.<br>• Prepare and send out replacement packages in a timely and organized manner.<br>• Contact clients as needed to verify and update business addresses.<br>• Follow established guidelines to ensure positive customer interactions and compliance with company policies.<br>• Utilize software platforms, including Salesforce and Adobe Flex, to perform data entry and track mail processes.<br>• Maintain a basic understanding of job-related tasks and tools to ensure consistent performance.<br>• Perform additional data entry assignments as required to support team operations.<br>• Prioritize tasks effectively to manage workload and meet deadlines.<br>• Lift and handle mail packages weighing up to 20 pounds.<br>• Collaborate with team members to maintain a high standard of quality and accuracy in all processes.
We are looking for a friendly and organized Receptionist to join our team on a contract basis in Rochester, New York. In this role, you will serve as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This position requires excellent communication skills, attention to detail, and the ability to multitask efficiently.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring they have a positive experience and are directed appropriately.<br>• Answer and manage multi-line phone systems, including screening calls and taking accurate messages.<br>• Monitor and maintain security procedures, including issuing visitor badges and maintaining a logbook.<br>• Process incoming and outgoing mail and deliveries in a timely manner.<br>• Schedule appointments, coordinate meeting rooms, and manage event calendars.<br>• Provide administrative support, such as scanning, copying, filing, and organizing documents.<br>• Keep reception and common areas clean, stocked, and presentable.<br>• Order, organize, and distribute office supplies as needed.<br>• Update and maintain records and databases with accurate information.<br>• Perform additional clerical tasks, including faxing, data entry, and email correspondence.
We are looking for an experienced Customer Service Representative specializing in funding operations to join our team in West Henrietta, New York. In this long-term contract position, you will play a pivotal role in ensuring the accurate processing of accounts receivable activities and delivering excellent customer support. This role offers an opportunity to collaborate with customers and team members to uphold organizational goals while maintaining a focus on accuracy and efficiency.<br><br>Responsibilities:<br>• Perform accurate data entry for purchased invoices and accounts receivable records.<br>• Prepare and organize weekly reports, including reserve analysis and accounts receivable activity.<br>• Monitor and analyze invoice data to identify inconsistencies or potential risks.<br>• Create and distribute financial reports, such as A/R aging and subsidiary reports, to senior management.<br>• Respond promptly and professionally to customer inquiries, ensuring satisfaction and resolution.<br>• Collaborate with customers and team members to align with organizational goals and maintain service standards.<br>• Process and transmit accounting and payment reports, including wires and ACH transfers, in a timely manner.<br>• Provide feedback to management regarding client business activities based on sound business principles.<br>• Ensure all tasks are completed efficiently and in compliance with company policies and procedures.<br>• Participate in occasional travel for required training sessions.
<p>Nick Pignato is seeking a meticulous and experienced Bookkeeper/Office Manager to join our team based in Rochester, New York. In this role, you will play a crucial role in the financial management and integrity of our operations, ensuring accuracy in the processing of transactions and the maintenance of financial records. This role falls within the construction industry and is based in a traditional office setting.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of bookkeeping including accounts payable and receivable, and bank reconciliations.</p><p>• Accurately enter data into relevant accounting systems.</p><p>• Ensure all financial records are maintained and updated as necessary.</p><p>• Handle monthly close processes and communicate any issues.</p><p>• Conduct account reconciliation activities to ensure accuracy and conformity with applicable policies.</p><p>• Utilize Microsoft Excel for data organization and financial tracking.</p><p>• Manage payroll processes, ensuring all employees are paid accurately and on time.</p><p>• Utilize QuickBooks for managing and processing financial data.</p><p>• Monitor customer accounts and follow up on any outstanding payments.</p><p>• Assist in the preparation and processing of financial reports</p>
We are looking for a skilled Administrative Assistant to provide vital operational and clerical support for daily business activities. In this long-term contract position, you will play a key role in ensuring the seamless organization and execution of administrative tasks in a dynamic and fast-paced environment. Ideal candidates are proactive, detail-oriented, and adept at managing multiple priorities with professionalism and efficiency.<br><br>Responsibilities:<br>• Provide scheduling support, including managing calendars, coordinating meetings, and arranging travel plans.<br>• Draft, edit, and format documents such as correspondence, reports, and presentations.<br>• Organize and maintain both electronic and physical filing systems for easy access and retrieval.<br>• Coordinate logistics for meetings and events, including preparing agendas, materials, and recording minutes.<br>• Monitor and replenish office supplies to ensure inventory remains well-stocked.<br>• Assist with expense reporting, invoice management, and tracking budgets.<br>• Handle sensitive and confidential information with discretion and professionalism.<br>• Support onboarding processes for new employees and assist with related administrative tasks.<br>• Execute special projects and additional duties as assigned to meet business needs.
<p>We are looking for a part time detail-oriented Bookkeeper to join our team on a Contract-to-Permanent basis in Rochester, New York. In this role, you will play a vital part in managing financial transactions, maintaining accurate records, and ensuring the smooth operation of our bookkeeping processes. This part time position offers an excellent opportunity to contribute to key financial responsibilities while working in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile accounts to ensure accuracy and resolve discrepancies in financial records.</p><p>• Manage accounts payable and accounts receivable processes, including recording and tracking payments.</p><p>• Perform bank reconciliations to verify and balance financial statements.</p><p>• Record and deposit cash receipts promptly and accurately.</p><p>• Review vouchers and checks to confirm compliance with organizational policies.</p><p>• Coordinate payroll activities in collaboration with the payroll service provider.</p><p>• Prepare financial claims and post receipts to appropriate accounts.</p><p>• Generate monthly balance reports and assist with the preparation of the annual budget.</p><p>• Handle billing and collection of rental fees efficiently and professionally.</p>
We are looking for an experienced Insurance Service Associate to join our team on a long-term contract basis in Rochester, New York. In this role, you will provide exceptional customer service to clients in the Paychex Property and Casualty Insurance division, ensuring that all claims and inquiries are managed efficiently and in alignment with company policies. This position offers an opportunity to work in a fast-paced environment, where attention to detail and effective communication are essential.<br><br>Responsibilities:<br>• Deliver outstanding customer service to clients by addressing inquiries, resolving complaints, and processing claims in adherence to company policies.<br>• Develop and maintain a solid understanding of the Paychex Property and Casualty Insurance product offerings.<br>• Utilize various software systems, including Salesforce and Adobe Flex, to manage client interactions and maintain accurate records.<br>• Perform data entry tasks with precision, ensuring timely and organized completion of assignments.<br>• Document all client interactions and service activities to maintain detailed and accessible records.<br>• Collaborate with team members and other departments to ensure seamless customer service delivery.<br>• Prioritize and organize tasks effectively to meet deadlines and support operational efficiency.<br>• Stay updated on industry procedures and policies to enhance service quality and compliance.<br>• Assist with administrative tasks such as photocopying, scanning, and preparing documents.<br>• Provide support for HRIS systems and other tools integral to operations.
We are looking for a dedicated Insurance Service Associate for Property and Casualty to join our team in Rochester, New York. In this long-term contract position, you will provide exceptional customer service to clients, ensuring their needs are addressed promptly and with attention to detail. Your role will involve handling client interactions, resolving complaints, and maintaining accurate documentation in alignment with company policies.<br><br>Responsibilities:<br>• Deliver outstanding customer service to clients by addressing inquiries and resolving claims in a timely and detail-oriented manner.<br>• Maintain accurate records of all client interactions, ensuring compliance with company policies and procedures.<br>• Utilize software tools, including Salesforce and Adobe Flex, to manage customer data and streamline processes.<br>• Develop a foundational understanding of Paychex products to better support client needs.<br>• Perform data entry tasks with a focus on prioritization and organizational accuracy.<br>• Handle complaints effectively, ensuring fair resolutions while maintaining positive customer relations.<br>• Collaborate with team members to provide quality service and support for property and casualty insurance clients.<br>• Scan, photocopy, and organize documents as needed to support administrative functions.<br>• Stay updated on industry best practices and internal procedures to enhance service delivery.<br>• Assist in claim administration and policy-related tasks to ensure seamless operations.
We are looking for a dedicated and detail-oriented Tax Services Specialist to join our team in Rochester, New York. In this long-term contract position, you will play a crucial role in providing exceptional customer service while managing tax-related tasks with a high level of accuracy and efficiency. This is an excellent opportunity for professionals who thrive in fast-paced environments and have strong communication and problem-solving skills.<br><br>Responsibilities:<br>• Ensure prompt follow-up and resolution of outstanding issues in accordance with established service level agreements.<br>• Develop and maintain a solid understanding of company products, policies, and procedures to effectively assist clients.<br>• Organize and prioritize tasks with a focus on time-sensitive responsibilities and daily deadlines.<br>• Support internal and external clients by completing payments and filings, assisting with tax agency account registrations, and resolving tax notice issues.<br>• Conduct research and analyze tax-related data to ensure accurate resolution and reporting.<br>• Perform data entry, create spreadsheets, and verify data to maintain accurate records.<br>• Utilize systems such as Oracle, MasterTax, Prism, Salesforce, ClientSpace, and Microsoft Office tools to streamline workflow and manage tasks effectively.<br>• Uphold company values, including integrity, service, innovation, partnership, accountability, and respect.<br>• Collaborate with team members and other departments to address client needs and improve service delivery.<br>• Take on additional responsibilities as needed to support the team and meet organizational objectives.
We are looking for a detail-oriented Bookkeeper to join our team in Ontario, New York. In this role, you will play a vital part in managing our financial records and ensuring the accuracy of transactions. This position requires strong organizational skills and the ability to handle multiple accounting functions efficiently.<br><br>Responsibilities:<br>• Maintain and update financial records, ensuring accuracy and compliance with established standards.<br>• Process accounts payable and accounts receivable transactions, including accurate data entry.<br>• Reconcile bank statements and other financial accounts on a regular basis.<br>• Prepare and execute payroll operations, ensuring timely and accurate payments.<br>• Manage month-end closing activities, including journal entries and financial reporting.<br>• Perform account reconciliations to verify and resolve discrepancies.<br>• Utilize QuickBooks and Microsoft Excel to track and analyze financial data.<br>• Assist with preparing documents and reports for audits or tax filings.<br>• Ensure compliance with all relevant financial regulations and company policies.
We are looking for an experienced Office Manager to join our team in Williamsville, New York. In this long-term contract role, you will manage complex transactions and provide precise support for inquiries and requests. You will play a key role in ensuring data accuracy, optimizing business processes, and delivering exceptional service to internal and external stakeholders.<br><br>Responsibilities:<br>• Process and resolve unique or complex transactions outside of the platform with efficiency and precision.<br>• Address and respond to platform inquiries while adhering to service level agreements (SLAs).<br>• Collaborate with Account Managers and Business Owners to identify opportunities and convert them into actionable outcomes.<br>• Maintain data integrity and generate quality reports to support data-driven decision-making.<br>• Analyze business trends and provide meaningful insights to enhance platform adoption and usage.<br>• Perform order entry and transactional functions to support team requests.<br>• Optimize business workflows to improve operational efficiency.<br>• Ensure accurate verification and completion of transactional requests.<br>• Provide general support to the team, including assistance with customer care and communication.<br>• Resolve issues promptly while maintaining professionalism and tact.
