We are looking for a dedicated Customer Service Administrator to join our team in Webster, New York. This long-term contract position offers an exciting opportunity to provide exceptional service by assisting customers with inquiries, managing orders, and ensuring smooth communication processes. The ideal candidate will thrive in a fast-paced environment and demonstrate outstanding interpersonal and organizational skills.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries through various communication channels.<br>• Accurately process orders and ensure timely entry of relevant data into the system.<br>• Handle both inbound and outbound calls, addressing customer needs and resolving concerns efficiently.<br>• Provide support for service-related calls, ensuring a positive customer experience.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Collaborate with team members to enhance service delivery and meet performance goals.<br>• Proactively identify opportunities to improve customer satisfaction and streamline processes.<br>• Ensure compliance with company policies and procedures while handling sensitive information.<br>• Assist in training and onboarding new team members when required.
<p><strong>Customer Interaction:</strong> Handle inbound and outbound customer inquiries via phone, email, and other communication methods. Provide clear, concise, and accurate information to resolve issues and answer questions.</p><p><strong>Issue Resolution:</strong> Investigate and resolve customer issues promptly, escalating complex problems to the appropriate parties when necessary.</p><p><strong>Record Management:</strong> Accurately document customer interactions, feedback, and solutions in the CRM system. Maintain organized and thorough records for future reference.</p><p><strong>Product Knowledge:</strong> Develop a comprehensive understanding of company products, policies, and services to provide informed support to customers.</p><p><strong>Process Improvement:</strong> Identify opportunities to enhance customer service operations and recommend solutions to improve overall customer satisfaction.</p><p><strong>Collaboration and Teamwork:</strong> Collaborate with internal departments, such as sales or technical teams, to ensure seamless customer experiences. Engage in knowledge-sharing and contribute to team success.</p><p><br></p>
<ul><li>Deliver exceptional service by responding to customer inquiries via phone, email, and chat in a timely, professional, and courteous manner.</li><li>Resolve customer issues efficiently by accurately identifying their needs and implementing appropriate solutions.</li><li>Maintain a comprehensive understanding of the company’s products or services to effectively address customer concerns.</li><li>Accurately document customer interactions, issues, and resolutions in the CRM system.</li><li>Work closely with other departments (such as sales or technical support) to ensure seamless customer experiences.</li><li>Handle a high volume of calls or messages daily, prioritizing tasks to maximize productivity.</li><li>Stay updated on company policies, procedures, and industry best practices to provide top-notch support.</li></ul><p><br></p>
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This long-term contract position offers an opportunity to play a critical role in managing collections, resolving financial discrepancies, and ensuring compliance with industry standards. The ideal candidate will have strong problem-solving skills and a passion for delivering exceptional customer service.<br><br>Responsibilities:<br>• Address and resolve bank-returned items promptly and accurately.<br>• Provide outstanding customer service to both internal and external stakeholders while minimizing company risk.<br>• Educate clients and branches on resolution processes and alternative service options.<br>• Develop a solid understanding of company products such as Taxpay, Direct Deposit, Readychex, Garnishments, and 401k plans to make informed decisions.<br>• Investigate and resolve product and service issues, ensuring lost revenue recovery through established guidelines.<br>• Collaborate with mentors to manage daily payment and payroll hold reports, ensuring timely updates to prevent penalties or service disruptions.<br>• Meet daily call requirements and adhere to department policies and procedures for compliance.<br>• Assess client accounts to determine approved services and mitigate risks to the company.<br>• Participate in ongoing training to enhance expertise and ensure adherence to regulatory standards such as the Fair Debt Collections Practices Act.<br>• Maintain accuracy in all tasks, including research and documentation, to uphold service quality.
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This is a long-term contract position offering a hybrid work schedule, combining in-office and remote work. The role focuses on delivering exceptional customer service, resolving financial discrepancies, and ensuring compliance with regulatory standards while minimizing risk to the organization.<br><br>Responsibilities:<br>• Resolve returned items from banks promptly and accurately, ensuring quality service for both internal and external clients.<br>• Educate clients, branches, and product teams on resolution processes, offering alternative service options when applicable.<br>• Develop and maintain a working knowledge of Paychex products and systems, including Taxpay, Direct Deposit, Readychex, Garnishments, 401k, Workers Compensation, Health Benefits, and Debit Card Advantage.<br>• Research and address product or service issues raised by clients and field teams, managing objections and recovering lost revenue.<br>• Collaborate with mentors to handle daily payment and payroll hold reports, ensuring timely and accurate updates to prevent penalties or service disruptions.<br>• Meet daily call requirements as forecasted to maintain service standards.<br>• Evaluate client accounts to determine their eligibility for services and mitigate organizational risks.<br>• Follow department policies and procedures to ensure compliance with company standards.<br>• Participate in ongoing training sessions to enhance skills and stay updated on industry practices.<br>• Adhere to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
We are looking for a skilled PIA P& C Support Specialist (Tier II) to join our team in Rochester, New York, on a contract basis. In this role, you will provide advanced support and customer service related to property and casualty products, workers' compensation, and bonds. You will utilize your expertise in insurance industry practices and systems to ensure seamless client experiences while resolving complex issues.<br><br>Responsibilities:<br>• Address inquiries related to property and casualty products, workers' compensation, and bonds, ensuring client satisfaction through effective communication.<br>• Investigate and resolve technical issues, escalating unresolved matters to appropriate personnel when necessary.<br>• Maintain detailed records of internal and external communications for accurate reporting and follow-ups.<br>• Collaborate with insurance carriers and external clients to build and sustain positive relationships.<br>• Respond to inbound calls and initiate outbound calls as required by business needs.<br>• Develop process improvements and recommend enhancements to management to optimize efficiency.<br>• Stay updated on regulatory changes, policy updates, and industry developments to provide accurate information and support.<br>• Utilize multiple software applications and carrier websites to manage client interactions and inquiries effectively.<br>• Participate in assigned projects and required training to support team and organizational goals.<br>• Diffuse client concerns and notify management of critical situations to ensure optimal solutions are implemented.
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This long-term contract position offers the opportunity to work in a hybrid schedule and develop expertise in financial recovery processes, ensuring compliance and quality service delivery. The ideal candidate will play a key role in resolving returned items, supporting clients, and maintaining adherence to regulatory standards.<br><br>Responsibilities:<br>• Process and resolve bank-returned items with accuracy and efficiency, ensuring compliance with company guidelines.<br>• Deliver attentive customer service to both internal and external clients while minimizing risk exposure.<br>• Educate clients and branches on resolution procedures and alternative service options when required.<br>• Develop and maintain knowledge of company products, including Taxpay, Direct Deposit, Garnishments, 401(k), Workers’ Compensation, and other offerings.<br>• Research and address product and service issues reported by clients, ensuring timely and effective resolutions.<br>• Collaborate with mentors to manage daily payment and payroll hold reports, maintaining accuracy and preventing penalties.<br>• Evaluate client accounts to determine approved services and mitigate potential risks to the company.<br>• Participate in ongoing training to enhance skills and ensure adherence to regulatory standards, including the Fair Debt Collections Practices Act.<br>• Handle client objections effectively, aiming to recover lost revenue while adhering to established procedures.
We are looking for a dedicated Tax Services Specialist to join our team in Rochester, New York. This long-term contract role requires an individual who excels in delivering exceptional customer service, possesses strong organizational skills, and thrives in a fast-paced environment. As a key contributor, you will play a vital role in ensuring timely and accurate tax-related processes while supporting both internal and external clients.<br><br>Responsibilities:<br>• Ensure timely follow-up on outstanding issues to meet service level agreements and resolve client concerns.<br>• Build and maintain a comprehensive understanding of company policies, procedures, and tax-related products.<br>• Organize and prioritize daily tasks with a focus on time-sensitive responsibilities.<br>• Handle diverse assignments, including payment processing, tax filings, account registrations, tax notice resolution, and data verification.<br>• Utilize systems such as Oracle, MasterTax, Prism, Salesforce, ClientSpace, and Microsoft Office to complete tasks efficiently.<br>• Research and resolve tax notices and discrepancies with accuracy and attention to detail.<br>• Uphold company values of integrity, accountability, service, and innovation in all interactions.<br>• Create and maintain spreadsheets to support data analysis and documentation needs.<br>• Provide exceptional customer support and address inquiries promptly.<br>• Perform additional responsibilities as assigned to support team objectives.
<p>We are looking for an experienced Platform Specialist to join our team in Williamsville, New York. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and efficiency of customer transactions while supporting platform operations. This role requires a proactive individual capable of maintaining data integrity, optimizing processes, and delivering meaningful insights to improve business outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Process complex or unique customer transactions with precision, ensuring compliance with established service level agreements (SLAs).</p><p>• Address inquiries related to platform operations, providing timely and accurate resolutions.</p><p>• Perform order entry and transactional functions while verifying the accuracy of requests and data.</p><p>• Maintain the integrity of business data, generating reports and metrics to provide actionable insights.</p><p>• Collaborate with account managers and business owners to identify opportunities for platform optimization and increased usage.</p><p>• Support the adoption of platform solutions and assist team members in leveraging available tools.</p><p>• Analyze data trends to identify areas for improvement and recommend strategic actions.</p><p>• Communicate effectively with internal and external stakeholders to resolve issues and provide exceptional customer service.</p><p>• Deliver general team support, ensuring smooth operations and alignment with business goals. </p>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis. This role is based in Rochester, New York, and focuses on providing essential support to ensure smooth office operations within the education sector. If you excel at multitasking and have strong organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Handle inbound calls and provide thorough assistance to callers.<br>• Perform accurate data entry to maintain records and systems.<br>• Support administrative functions by organizing and maintaining office documentation.<br>• Manage attendance tracking and reporting using relevant software tools.<br>• Serve as the first point of contact for visitors and staff, ensuring a welcoming reception experience.<br>• Utilize Powerschool or similar systems for data management and reporting.<br>• Coordinate schedules, appointments, and meetings as needed.<br>• Ensure timely and efficient communication between departments.<br>• Assist with other duties as assigned to support the office environment.
<p>We are looking for a skilled Supply Analyst to join our remote team. In this long-term contract position, you will play a pivotal role in managing the flow of materials to ensure production efficiency and alignment with organizational goals. This role requires a proactive individual who can work independently while applying expertise to solve challenges and optimize supply planning processes.</p><p><br></p><p>Responsibilities:</p><p>• Plan and oversee the inbound movement of materials from suppliers to meet production needs and schedules.</p><p>• Collaborate with purchasing, production, and engineering teams to coordinate the efficient flow of materials.</p><p>• Evaluate material requirements and establish specifications for new contract orders.</p><p>• Develop and implement supply planning procedures to align with organizational objectives.</p><p>• Monitor supplier performance and address issues to maintain a smooth supply chain.</p><p>• Utilize forecasting techniques to anticipate material needs and minimize disruptions.</p><p>• Prepare reports and presentations to communicate progress and insights to stakeholders.</p><p>• Apply sound judgment to resolve supply planning challenges and improve operational efficiency.</p><p>• Maintain accurate records of materials handling and planning processes.</p><p>• Ensure compliance with company policies and industry standards in all supply planning activities</p>
We are looking for a skilled and detail-oriented Accounts Payable Clerk to join our team in Rochester, New York. This Contract-to-permanent position offers a dynamic work environment with opportunities for growth and career advancement. In this role, you will play a key part in supporting the finance department by processing invoices, reconciling accounts, and assisting with various administrative tasks.<br><br>Responsibilities:<br>• Manage the administrative and clerical tasks required by the Accounts Payable and Finance departments.<br>• Perform daily financial processes and controls with accuracy and ensure adherence to company policies.<br>• Deliver exceptional customer service to internal business partners and address inquiries promptly.<br>• Assist with internal and external audits by providing necessary documentation and support.<br>• Open, sort, and distribute incoming mail for the department.<br>• Organize, log, photocopy, and file invoices, checks, and other financial documents.<br>• Verify and process checks for mailing, including handling special requests for expedited processing.<br>• Contribute to special projects as assigned by the Accounting Manager.
<p>An Accounting Manager position is available through Robert Half on an urgent basis at a rapidly expanding and on-the-rise Non-Profit company. As an Accounting Manager, you will be responsible for leading daily operations such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties. Ideally, you will be able to establish and scale company accounting and finance operations. This is a fulfilling opportunity to work for a company that recognizes and rewards hard work as an Accounting Manager. Based in the Rochester, New York area, this Accounting Manager position is a terrific opportunity for permanent employment.</p><p><br></p><p>For confidential consideration, please apply or email your resume to Dana Rodak out of the Rochester, NY Robert Half office.</p><p><br></p><p>What you get to do every day</p><p>- Play a key role in the implementation of NetSuite Financials, which includes system and process design, data migration, testing, training, and go-forward system administration</p><p>- Command sufficient knowledge of enterprise resource planning (ERP) systems</p><p>- Team up with FP& A and accounting management to develop relevant, timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook</p><p>- Organize a variety of technical accounting analyses, procedures, and policies</p><p>- Contribute to the preparation of GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes</p><p>- Review and analyze balance sheets and income statement accounts owned by the Senior Accountant</p><p>- Lead and supervise the accounting team performance during the closing process to ensure close deadlines are met</p>
<p>Mark Tower with <strong>Robert Half </strong>is partnering with a fantastic organization in <strong>Amherst, NY</strong> on their search for an <strong>Accounts Receivable Clerk</strong> to join their team. In this role you will be a critical resource and support for managing incoming payments and ensuring accurate processing of invoices. The typical schedule is Mon – Fri with the rare Saturday during month and year end financial closing. Starting wage is <strong>$19 - $24 per hour </strong>based on experience and includes an excellent benefits package.</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><strong> </strong></p><ul><li>Generate and distribute customer invoices and monthly statements</li><li>Process billing, collections, and reporting activities, including special procedures for university clients</li><li>Monitor and follow up on outstanding payments, resolving discrepancies as needed</li><li>Allocate payments and maintain accurate customer account records</li><li>Compile weekly gratuity data for payroll processing</li><li>Prepare receivables reports and assist with special projects as assigned by management</li></ul><p><br></p>
<p>We are looking for an experienced Payroll Manager to oversee the payroll operations of a company based in Rochester, New York. This long-term contract position requires a skilled and detail-oriented individual who can manage payroll processes for over 400 employees while ensuring compliance with federal, state, and local regulations. The ideal candidate will excel in optimizing workflows, supervising payroll specialists, and maintaining accuracy across all payroll activities.</p><p><br></p><p>Responsibilities:</p><p>• Manage the entire payroll process, ensuring timely and accurate payments to employees in compliance with applicable laws and organizational policies.</p><p>• Provide leadership, training, and support to payroll staff, offering expertise for escalated issues and complex payroll matters.</p><p>• Audit payroll reports, including pre-payroll registers, month-end, quarter-end, and year-end summaries, to guarantee accuracy.</p><p>• Collaborate with HR, Benefits, Accounting, and Technology teams to improve workflows and implement automation within payroll systems.</p><p>• Ensure compliance with wage and hour laws, tax regulations, and reporting requirements, advising leadership on necessary adjustments.</p><p>• Support various audits, including year-end, workers' compensation, and retirement plan audits, while maintaining detailed documentation.</p><p>• Develop and update payroll procedures, providing training to employees and supervisors on timekeeping and expense policies.</p><p>• Prepare detailed payroll reports, including earnings, deductions, taxes, and non-taxable wages, for organizational use.</p><p>• Reconcile payroll accounts with general ledger entries and assist Accounting with structural changes to ensure accurate reporting.</p><p>• Lead system implementations, ensuring seamless integration of new tools and processes without disrupting operations.</p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Rochester, New York. In this role, you will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing front desk operations. This position is an excellent opportunity to contribute to a non-profit organization and utilize your communication and administrative skills.<br><br>Responsibilities:<br>• Greet visitors and callers with a courteous demeanor, ensuring a welcoming and helpful experience.<br>• Manage incoming phone calls, directing them to the appropriate departments or individuals.<br>• Maintain an organized front desk area, ensuring all materials and supplies are well-stocked.<br>• Handle scheduling and coordination of appointments or meetings as needed.<br>• Process and distribute incoming mail and packages promptly and efficiently.<br>• Use Microsoft Word and Microsoft Outlook to draft communications and manage correspondence.<br>• Support administrative tasks, such as data entry, filing, and document management.<br>• Assist with special projects or events as assigned, ensuring all logistical needs are met.<br>• Provide general office support to ensure smooth daily operations of the organization.
<p>We are seeking an organized and detail-oriented <strong>Billing Clerk</strong> to join our team. This role is responsible for preparing and issuing invoices, verifying billing data, maintaining accurate records, and assisting with general accounting tasks. The ideal candidate will have strong attention to detail, excellent communication skills, and basic accounting knowledge.</p>
<p>We are looking for a reliable and detail-oriented <strong>Accounts Receivable (AR) Specialist</strong> to join our team. This role is responsible for managing the invoicing process, tracking incoming payments, and maintaining accurate financial records. The ideal candidate will have strong communication skills, excellent attention to detail, and a solid understanding of accounting processes.</p>
<p>We are looking for a dynamic Marketing Coordinator to join our client's team in Rochester, New York. In this role, you will contribute to the development of high-quality marketing materials, proposals, and presentations that align with client needs and deadlines. This position offers the opportunity to combine creativity with strategy to drive impactful marketing initiatives.</p><p><br></p><p>Campaign Support & Execution</p><ul><li>Assist in planning and executing marketing campaigns across digital, print, and social media platforms.</li><li>Coordinate promotional activities, events, and trade shows.</li><li>Monitor campaign performance and compile reports on effectiveness.</li></ul><p>Content Creation & Management</p><ul><li>Create and edit marketing materials such as brochures, newsletters, emails, and social media posts.</li><li>Maintain and update website content and blog posts.</li><li>Collaborate with designers and writers to produce engaging content.</li></ul><p>Social Media & Digital Marketing</p><ul><li>Manage company social media accounts (posting, scheduling, monitoring engagement).</li><li>Track analytics and optimize content for reach and engagement.</li></ul><p>Market Research & Analysis</p><ul><li>Conduct market research to identify trends, competitors, and customer preferences.</li><li>Analyze data to inform marketing strategies and decisions.</li><li>Prepare reports and presentations for internal stakeholders.</li></ul><p>Administrative & Coordination Tasks</p><ul><li>Maintain marketing calendars and ensure deadlines are met.</li><li>Coordinate with vendors, agencies, and internal teams.</li><li>Manage inventory of promotional materials and marketing supplies.</li></ul><p>CRM & Email Marketing</p><ul><li>Assist with email marketing campaigns</li><li>Maintain and segment contact databases.</li><li>Track open rates, click-through rates, and conversions.</li></ul><p>Event Planning & Support</p><ul><li>Help organize webinars, conferences, and community events.</li><li>Coordinate logistics, registration, and promotional materials.</li><li>Provide on-site support when needed.</li></ul><p><br></p><p><strong>For immediate confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today! </strong></p>
We are looking for an experienced Senior Accountant to join our team in Williamsville, New York. This role is ideal for a detail-oriented individual with strong analytical skills who thrives in managing financial transactions and ensuring compliance with accounting standards. You will play a key role in overseeing reconciliations, journal entries, and expense management while supporting the month-end close process.<br><br>Responsibilities:<br>• Review corporate credit card transactions to ensure accuracy, proper documentation, and compliance with internal policies.<br>• Assist in recording daily cash transactions by matching them with bank feeds and maintaining accurate records.<br>• Reconcile cash inflows and outflows between subsidiary ledgers, payment gateways, and accounting systems, and record daily cash journal entries in the general ledger.<br>• Perform daily reconciliations of operating and merchant settlement bank accounts, promptly addressing and resolving discrepancies.<br>• Manage fund transfers related to merchant bank accounts in coordination with operations and customer success teams.<br>• Monitor, reconcile, and follow up on merchant returns and refunds, ensuring accurate documentation and recording in the accounting system.<br>• Prepare journal entries and reconciliation worksheets to support the month-end close process.<br>• Collaborate with other departments to ensure smooth financial operations and adherence to accounting standards.
<p><strong>Robert Half </strong>is partnering with a leading <strong>Property Appraisal</strong> company in the <strong>Buffalo, NY</strong> area on their search for an <strong>Administrative Assistant</strong> with top-tier attention to detail. This <strong>in-office</strong> role will support both company leadership and the appraisal staff in a wide variety of critical tasks. The ideal candidate will have prior administrative experience, preferably in real estate, property management, or appraisal services. This role requires excellent communication skills and the ability to work efficiently in a fast-paced, deadline-driven environment. If you like an industry and position where every day can be different, this could be a great opportunity!</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Provide administrative support to appraisers, management, and other team members to ensure smooth daily operations</li><li>Prepare, format, and proofread appraisal reports and other documentation for accuracy and compliance with company and industry standards</li><li>Maintain and organize client files, property records, and confidential information in both physical and digital formats</li><li>Manage incoming calls, emails, and correspondence, ensuring prompt and professional responses</li><li>Enter data accurately into appraisal management systems and ensure timely submission of completed reports</li><li>Support compliance efforts by adhering to appraisal regulations, confidentiality protocols, and quality assurance procedures</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
<p>Our client, a successful law firm based in Rochester, NY, is seeking a Paralegal for their busy litigation practice. In this role, you will be working alongside an administrative support team to ensure efficiency and accuracy in case management.</p><p><br></p><p><strong>Role: </strong>Paralegal/E-Discovery Specialist</p><p><strong>Location: </strong>Rochester, NY </p><p><strong>Salary: </strong>$55,000 - $85,000 (DOE)</p><p><strong>Schedule: </strong>In-Office</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Demonstrate a strong understanding of the end-to-end eDiscovery lifecycle, including the identification, collection, processing, review, and production of electronically stored information (ESI) for litigation and legal proceedings.</li><li>Organize and maintain electronic discovery files, ensuring accurate documentation of collected materials and tracking of all productions sent and received.</li><li>Coordinate with clients and eDiscovery vendors throughout the discovery process to ensure efficient workflows and timely delivery of results.</li><li>Manage data collection efforts from various sources in support of ongoing legal matters.</li><li>Support attorneys in reviewing electronic evidence for relevance, privilege, and responsiveness.</li><li>Leverage eDiscovery platforms and tools to review and manage large datasets, maintaining compliance with legal standards and optimizing efficiency.</li><li>Collaborate closely with legal teams to troubleshoot issues, resolve challenges, and ensure effective oversight of the eDiscovery process.</li><li>Draft, revise, and format legal documents, correspondence, and related materials as needed.</li><li>Prepare clear and concise transcript summaries to assist with case analysis and preparation.</li><li>File legal documents via NYSCEF, ECF, or other court-mandated electronic filing systems.</li><li>Maintain and update spreadsheets tracking financial data and other quantitative information relevant to legal matters.</li><li>Assist with preparation for depositions, mediations, arbitrations, and court hearings, including compiling exhibits and supporting materials.</li></ul>
We are looking for a dedicated Collections Specialist to join our team on a long-term contract basis in Rochester, New York. In this role, you will focus on managing accounts receivable processes, ensuring timely collection of payments, and maintaining positive relationships with clients. This position requires a strong attention to detail and proficiency in financial systems to support the company’s service operations.<br><br>Responsibilities:<br>• Monitor and manage accounts receivable balances to ensure timely payment collection.<br>• Conduct follow-ups on overdue accounts through phone calls, emails, and other communication channels.<br>• Utilize accounting software systems and CRM tools to track payment statuses and update records.<br>• Assist with claim administration, including resolving billing discrepancies and processing claims.<br>• Respond to inbound calls from clients to address payment-related inquiries and provide solutions.<br>• Prepare and send invoices, ensuring accuracy and compliance with company policies.<br>• Collaborate with other departments to address issues impacting collections and billing.<br>• Maintain accurate documentation of collection efforts and payment agreements.<br>• Analyze accounts to identify trends and recommend strategies to improve collection processes.<br>• Provide regular reports on accounts receivable performance and status to management.
<p>We are looking for a highly skilled Senior Accountant to join our manufacturing team in Warsaw, New York. In this role, you will play a pivotal part in managing financial operations, ensuring compliance, and supporting organizational growth. Your expertise in multi-entity accounting and attention to detail will drive efficient processes and accurate reporting.</p><p><br></p><p>For confidential consideration, please apply or email your resume to Dana Rodak out of the Rochester, NY Robert Half office.</p><p><br></p><p>Responsibilities:</p><p>• Oversee accounts payable functions, including processing vendor invoices, verifying documentation, and ensuring timely payments across multiple entities.</p><p>• Manage accounts receivable by preparing customer invoices, monitoring aging reports, and reconciling payments accurately.</p><p>• Perform month-end and year-end closings, including account reconciliations and journal entries for various entities.</p><p>• Maintain accurate financial records for related LLCs, including intercompany transactions and compliance with payroll and tax requirements.</p><p>• Support cost tracking and inventory accounting processes to ensure accurate valuation for manufacturing operations.</p><p>• Assist in preparing consolidated financial statements and reports, collaborating closely with the Controller.</p><p>• Ensure adherence to internal controls, company policies, and financial regulations across all entities.</p><p>• Identify and implement process improvements to optimize financial systems and multi-entity management.</p><p>• Provide support during audits, tax filings, and financial reviews, ensuring thorough documentation.</p><p>• Collaborate with cross-functional teams to resolve billing, payment, and operational issues effectively.</p>
We are looking for a meticulous Document Control Specialist I to join our team in Medina, New York. In this long-term contract role, you will provide essential clerical and administrative support for Quality Assurance documentation systems, ensuring compliance with current Good Manufacturing Practices (cGMP). This position requires a keen eye for detail and proficiency in electronic archival processes, including scanning, verification, and record management.<br><br>Responsibilities:<br>• Scan and verify Manufacturing Device History Records (DHRs) to ensure clarity, accuracy, and completeness.<br>• Archive and transfer records following established guidelines and retention schedules.<br>• Prepare documents for archival by removing staples, paginating accurately, and compiling necessary device serial and software version information.<br>• Operate document scanning equipment and troubleshoot issues to maintain efficiency.<br>• Assist in the destruction of records as per regulatory requirements and organizational policies.<br>• Maintain organized filing systems for document control, including transferring records to offsite storage as needed.<br>• Ensure compliance with all relevant regulations and standards while performing archival tasks.<br>• Respond promptly to customer needs and escalate issues to appropriate personnel when necessary.<br>• Perform other clerical and administrative duties as assigned to support the Quality Assurance team.
