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14 results for Customer Service in Rochester, NY

Exception Role

Williamsville, NY
remote
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a highly organized and detail-oriented Sales Assistant to join our team on a long-term contract basis in Williamsville, New York. In this role, you will play a key part in ensuring accurate and efficient processing of sales orders while supporting a dynamic sales team. This position requires strong analytical skills, adaptability, and the ability to work independently to meet deadlines and optimize team performance. Responsibilities: • Process sales orders with accuracy and efficiency, ensuring timely delivery to meet customer expectations. • Collaborate with sales representatives and management to coordinate order changes and address customer needs. • Monitor account activity for assigned groups and provide insights through regular reporting on market trends, sales outcomes, and team performance. • Manage leads and order activities within specific account sizes or geographic territories, ensuring smooth workflow. • Prepare product or service quotes for prospective clients and support pre-sales activities. • Verify the accuracy of orders and address discrepancies to maintain high-quality service standards. • Track data using monitoring tools and create detailed reports for management decision-making. • Resolve non-routine issues by analyzing situations and providing effective recommendations. • Ensure compliance with organizational policies and procedures while working independently on assignments. • Communicate effectively with internal and external stakeholders to ensure alignment and progress.
2026-04-08T15:48:43Z

Tax Services Specialist

Rochester, NY
remote
Temporary / Contract
22.00 - 23.00 USD / Hourly
We are looking for an organized and customer-focused Tax Services Specialist to join our team in Rochester, New York. In this role, you will handle a variety of tax-related tasks while ensuring accuracy and efficiency in a fast-paced environment. The ideal candidate will possess strong communication and problem-solving skills, along with the ability to prioritize and meet deadlines. This is a long-term contract position offering the opportunity to contribute to a dynamic and detail-oriented team. Responsibilities: • Address outstanding issues promptly to meet service level agreements and maintain client satisfaction. • Build and enhance knowledge of company products, policies, and procedures to provide accurate support. • Organize and prioritize daily tasks to meet time-sensitive deadlines and ensure smooth workflow. • Support clients with tax filings, payments, account registrations, and agency-related inquiries. • Conduct research and resolve tax notices efficiently while maintaining thorough documentation. • Enter and verify data, create spreadsheets, and ensure accuracy in all records. • Utilize systems such as Oracle, Salesforce, and Microsoft Office to streamline processes and manage workloads. • Uphold company values of integrity, innovation, accountability, and respect in all interactions. • Collaborate with internal teams and external clients to deliver exceptional service. • Perform additional duties as assigned to support team and client needs.
2026-04-23T13:03:44Z

Collections Specialist

Rochester, NY
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
Job Summary:We are seeking a proactive, detail-oriented Collections Specialist to join our team. This role is responsible for monitoring outstanding customer accounts, following up on overdue balances, resolving billing and payment discrepancies, and helping improve overall cash flow. The ideal candidate will have strong communication and negotiation skills, a customer-focused approach, and the ability to handle sensitive conversations professionally and effectively.
2026-04-22T20:33:43Z

Accounts Payable Specialist

Rochester, NY
remote
Temporary to Hire
21.00 - 25.00 USD / Hourly
Position OverviewOur client is seeking an experienced and detail-oriented Accounts Payable Specialist for a temp-to-hire opportunity. This role is ideal for a professional who thrives in a fast-paced corporate environment and brings strong invoice processing, reconciliation, and vendor management skills. The Accounts Payable Specialist will play a key role in supporting day-to-day financial operations while ensuring accuracy, timeliness, and compliance with internal procedures. Based on general knowledge. Key Responsibilities<ul><li>Review, code, and process a high volume of vendor invoices accurately and efficiently. Based on general knowledge.</li><li>Match invoices to purchase orders and receiving documents to ensure proper authorization and documentation. Based on general knowledge.</li><li>Prepare and process weekly check runs, ACH payments, and wire transfers. Based on general knowledge.</li><li>Reconcile vendor statements and research discrepancies to resolution. Based on general knowledge.</li><li>Respond professionally to vendor and internal inquiries regarding payment status and account details. Based on general knowledge.</li><li>Maintain accurate accounts payable records, files, and supporting documentation. Based on general knowledge.</li><li>Assist with month-end close activities, including accruals, reconciliations, and reporting support. Based on general knowledge.</li><li>Partner with procurement, accounting, and other internal departments to ensure smooth workflow and timely approvals. Based on general knowledge.</li><li>Support audit requests and help maintain compliance with company policies and internal controls. Based on general knowledge.</li></ul>
2026-04-21T14:44:30Z

Part Time Administrative Assistant

Rochester, NY
onsite
Temporary / Contract
17.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Part Time Administrative Assistant to join our team in Brockport, New York. This is a long-term contract position designed for someone who thrives in an organized and collaborative environment. The ideal candidate will play a key role in supporting daily operations and ensuring smooth office functionality. Responsibilities: • Manage and organize administrative tasks to support office operations effectively. • Answer and direct inbound calls, providing excellent customer service and accurate information. • Maintain and update records, ensuring data accuracy and confidentiality. • Assist in preparing documents and presentations using tools like Canva. • Coordinate schedules, appointments, and meetings to streamline team activities. • Handle email correspondence and distribute information as needed. • Monitor office supplies and place orders to maintain inventory levels. • Provide general support to team members and assist in ad hoc projects as required.
2026-04-16T17:48:50Z

Accounts Receivable Specialist/Clerk

Rochester, NY
onsite
Temporary / Contract
19.00 - 26.00 USD / Hourly
Job Summary: We are seeking a dependable Accounts Receivable Specialist / Clerk to join our accounting team. This role is responsible for ensuring timely and accurate invoicing, posting customer payments, monitoring outstanding balances, and maintaining organized and accurate accounts receivable records. The ideal candidate will have strong communication and problem-solving skills, a solid understanding of AR processes, and the ability to work effectively in a fast-paced environment.
2026-04-22T20:23:43Z

Collections Specialist

Rochester, NY
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are looking for a motivated and detail-oriented Collections Specialist to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.
2026-04-17T20:33:45Z

Application Support Engineer

Amherst, NY
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
We are looking for a skilled Application Support Analyst to join our team in Buffalo, New York. This role involves managing and supporting business applications, ensuring their optimal performance, and collaborating with vendors on hosted platforms. The ideal candidate will have a solid technical background, strong problem-solving skills, and the ability to work effectively in a fast-paced environment.
2026-04-15T19:13:44Z

Client Accounting Specialist I - AP (Tier II)

West Henrietta, NY
remote
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are looking for a detail-oriented Client Accounting Specialist to join our team in West Henrietta, New York. In this role, you will be responsible for managing accounts receivable processes, ensuring accurate cash application, and maintaining compliance with company policies. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment. This is a long-term contract position offering the opportunity to work with dynamic clients in the payroll services industry. Responsibilities: • Accurately process and post daily cash receipts to client accounts and invoices based on provided remittance details. • Ensure same-day completion of all cash application tasks to maintain timely financial records. • Verify invoice documentation for accuracy and address discrepancies by liaising with internal teams. • Conduct research and reconciliation of financial data to ensure compliance with company standards. • Maintain adherence to internal controls and policies for consistent and accurate accounting practices. • Identify and escalate potential fraudulent activities during verification processes. • Collaborate with internal departments to resolve missing or incorrect information efficiently. • Monitor financial transactions for accuracy and provide detailed analysis when required. • Assist with ad hoc financial tasks and reporting to support business operations. • Build strong client relationships through clear communication and reliable service.
2026-04-23T13:18:44Z

Billing Clerk

Rochester, NY
onsite
Temporary / Contract
19.00 - 23.00 USD / Hourly
We are seeking an organized and detail-oriented Billing Clerk to join our team. This role is responsible for preparing and issuing invoices, verifying billing data, maintaining accurate records, and assisting with general accounting tasks. The ideal candidate will have strong attention to detail, excellent communication skills, and basic accounting knowledge.
2026-04-17T20:53:43Z

Accounting Coordinator

Lancaster, NY
onsite
Permanent / Full Time
26.00 - 29.00 USD / Hourly
Jenny Bour with Robert Half is working with a local company that is looking for a detail-oriented Accounting Coordinator to join their team! In this Accounting Coordinator role, you will handle a variety of accounting tasks, including accounts payable processing, financial reporting, and general ledger maintenance. This Accounting Coordinator position requires excellent organizational skills, accuracy, and the ability to collaborate with a small team. Responsibilities:<ul><li>Process accounts payable transactions, including obtaining approvals, entering data, and managing check runs.</li><li>Maintain the general ledger by performing reconciliations and preparing adjusting journal entries.</li><li>Generate financial and budgeting reports to support decision-making processes.</li><li>Collaborate with the Accountant to prepare year-end documents such as inventory reports, payroll summaries, and trial balances.</li><li>Reconcile bank accounts and monitor balances to ensure accuracy.</li><li>Handle customer invoicing, including resolving discrepancies and managing electronic invoicing for government clients.</li><li>Review and process new customer credit applications and vendor credit applications.</li><li>Calculate and process monthly commission reports and sales expense reimbursements.</li><li>Maintain company insurance policies, petty cash accounts, and training books for compliance and accuracy.</li><li>Provide administrative support to staff and field representatives, resolving paperwork and technical issues as needed.</li></ul>
2026-04-14T20:43:41Z

Administrative Assistant

Rochester, NY
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Rochester, New York. In this role, you will provide essential support to ensure smooth day-to-day office operations and deliver excellent service to both internal teams and external clients. This is a great opportunity for someone who thrives in a fast-paced administrative environment. Responsibilities: • Manage incoming calls, respond to inquiries, and route calls to the appropriate departments. • Perform accurate data entry tasks, ensuring all records and databases are updated and maintained. • Provide administrative support, including preparing correspondence, scheduling meetings, and organizing documents. • Welcome and assist visitors, ensuring a courteous and friendly front-office experience. • Coordinate and manage office supplies, ensuring that inventory is well-stocked and organized. • Maintain and update client and internal databases to ensure information is current and accessible. • Assist in creating reports, presentations, and other documents as needed. • Support internal teams with various administrative tasks to ensure operational efficiency. • Handle sensitive information with confidentiality and professionalism. • Collaborate with team members to streamline workflows and improve administrative processes.
2026-04-06T13:48:42Z

Payroll Specialist

Rochester, NY
remote
Temporary / Contract
24.00 - 28.00 USD / Hourly
Our client is seeking a Payroll Specialist for a temp-to-hire opportunity. This role is responsible for supporting end-to-end payroll processing, maintaining payroll records, and ensuring employees are paid accurately and on time. The ideal candidate will bring strong technical skills, sound judgment, and the ability to manage sensitive information with a high degree of confidentiality. Based on general knowledge. Key Responsibilities<ul><li>Process payroll for hourly, salaried, and/or multi-state employees in accordance with company policies and payroll deadlines. Based on general knowledge.</li><li>Review timekeeping records, audit payroll data, and resolve discrepancies prior to payroll submission. Based on general knowledge.</li><li>Maintain employee payroll records, including new hires, terminations, compensation changes, deductions, and direct deposit updates. Based on general knowledge.</li><li>Ensure accurate withholding for taxes, benefits, garnishments, and other payroll-related deductions. Based on general knowledge.</li><li>Respond to employee and manager inquiries regarding pay, deductions, timekeeping, and payroll procedures. Based on general knowledge.</li><li>Assist with payroll reconciliations, reporting, and payroll-related journal entries as needed. Based on general knowledge.</li><li>Support month-end, quarter-end, and year-end payroll activities, including preparation of payroll reports and audit support. Based on general knowledge.</li><li>Partner with Human Resources, Finance, and other internal departments to ensure payroll data is complete and accurate. Based on general knowledge.</li><li>Help maintain compliance with applicable federal, state, and local payroll regulations and internal controls. Based on general knowledge.</li></ul>
2026-04-21T14:44:30Z

Part Time Office Clerk

Rochester, NY
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Part time Legal Office Clerk to join our team in Rochester, New York. This Contract to permanent position requires someone who can efficiently handle administrative tasks and data entry while ensuring accuracy and compliance with legal standards. If you excel in organization, communication, and maintaining confidentiality, this role may be the perfect fit for you. Responsibilities:• Enter and update legal data into designated systems with precision and timeliness.• Review data for errors and verify its compliance with legal requirements.• Utilize and apply legal terminology accurately to ensure proper data entry.• Generate detailed reports and respond to inquiries related to stored data.• Create and maintain logs, records, and documentation of daily activities.• Follow data security and integrity policies to safeguard sensitive information.• Perform periodic backups to preserve critical data.• Conduct regular audits to verify the accuracy and completeness of data.• Collaborate with the legal team to collect and process required information.• Uphold the confidentiality of all legal files and information handled.
2026-04-24T07:04:34Z