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2 results for Customer Service Representative in Ripon, WI
- Portage, WI
- onsite
- Temporary / Contract
- 19 - 19 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a non-profit organization in Portage, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume phone interactions, and keeping service records accurate and up to date. The person in this role will provide courteous assistance, process orders efficiently, and contribute to a positive experience for every caller.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, empathy, and clear communication.</p><p>• Assist individuals with questions, service needs, and general account or order-related concerns.</p><p>• Enter orders and update customer information accurately within the appropriate systems.</p><p>• Handle a steady flow of phone interactions while maintaining quality and attention to detail.</p><p>• Make outbound calls when needed to follow up on requests, clarify details, or provide updates.</p><p>• Document conversations, actions taken, and next steps to ensure complete service records.</p><p>• Resolve routine issues promptly and escalate more complex matters to the appropriate team.</p><p>• Support day-to-day call center operations by meeting service expectations and response timelines.</p>
- 2026-08-21T00:00:00Z
- Neenah, WI
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p>We are looking for a customer-focused Customer Service Specialist to support lead engagement and client communication for a contract position based in Wisconsin. In this role, you will connect with prospective customers, respond quickly to inquiries, and help guide opportunities forward through consistent outreach and thoughtful follow-up. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while managing multiple conversations in a fast-paced environment. This opportunity is well suited for someone who enjoys building relationships, solving problems, and contributing to a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries in a timely manner and maintain steady follow-up to keep prospects engaged throughout the process.</p><p>• Develop positive relationships with prospective clients by understanding their needs, addressing concerns, and creating confidence in the service experience.</p><p>• Record, organize, and update lead interactions accurately within company systems to ensure clear visibility into activity and next steps.</p><p>• Coordinate appointments and support movement of promising opportunities through the sales pipeline.</p><p>• Work closely with internal partners to deliver a smooth and consistent experience for customers at every stage of engagement.</p><p>• Handle email and phone communications with care while managing multiple browser-based tools and customer records.</p><p>• Assist customers with general service questions and basic connectivity-related concerns, escalating issues when appropriate.</p><p>• Build knowledge of industry practices, internal workflows, and relevant market information to improve service quality and effectiveness.</p>
- 2026-08-19T00:00:00Z