We are looking for a dedicated LMS System Administrator to oversee the technical configuration and user support of our Learning Management System (LMS). This role involves managing the current platform, supporting end-users, and leading the implementation of a new LMS and related systems. Based in Fredericksburg, Virginia, this position is ideal for someone who thrives in a fast-paced, technology-driven environment.<br><br>Responsibilities:<br>• Lead the implementation of a new Learning Management System (LMS) and Student Information System, collaborating with vendors and internal teams to configure, test, and launch the platforms.<br>• Administer, configure, and maintain the existing LMS and future systems in alignment with organizational policies and industry standards.<br>• Provide technical support to departments, ensuring optimal system performance and functionality for organizational initiatives.<br>• Analyze business requirements and deliver tailored technical solutions, including customizations and integrations, while balancing user needs with technical constraints.<br>• Collaborate on technical projects to ensure they align with the organization's technology strategies and goals.<br>• Manage data imports, perform regular data hygiene activities, and ensure data accuracy within the LMS.<br>• Respond promptly to user support tickets, resolving issues related to the LMS and associated systems.<br>• Identify and address recurring user issues by developing solutions and improving system usability.<br>• Create and maintain comprehensive documentation, including standard operating procedures, training materials, and user guides.<br>• Provide backup support for other IT roles and participate in departmental activities such as budget planning and strategic initiatives.
We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.<br><br>Responsibilities:<br>• Manage and maintain IT inventory across multiple business locations.<br>• Develop and present proposals for new IT equipment, such as servers, printers, and computers.<br>• Evaluate IT investments to align with organizational needs and strategic objectives.<br>• Monitor and ensure reliability of backup systems and disaster recovery processes.<br>• Conduct regular testing of business continuity plans to minimize risks.<br>• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.<br>• Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.<br>• Create and automate business reports using tools like Power BI, streamlining data processes.<br>• Provide technical training and support to employees, bridging gaps in understanding.<br>• Collaborate with stakeholders to translate technical concepts into actionable strategies.
Position Requirements<br>• Bachelor’s Degree or advanced degree. Preferred areas: computer science, project management, business, or accounting.<br>• At least 5+ years of technical project management experience in a service provider, face-paced, multi-tasking environment= – experience managing networking and third-party vendors is required.<br>• At least 4+ years working with business functional teams or work experience relevant to information technology and project management<br>• Skilled in the application of project management methodologies, with exceptional proficiency in budget management, compliance with contracts, and client relationships<br>• Experience working both independently and in a project team-oriented, collaborative environment<br>• Ability to quickly adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities<br>• Ability to elicit cooperation from a wide variety of sources including management, clients, and other departments<br>• Ability to hold project teammates accountable for completing project deliverables accurately and on time, by escalating issues to management as needed.<br>• Ability to effectively prioritize and execute tasks in a high-pressure environment<br>• Strong verbal, written, and interpersonal communication skills<br>• Ability to effectively manage conflict between team members<br>• Exceptional planning and organizing skills<br>• Must be able to learn, understand, and apply new technologies<br>• Ability to work a flexible schedule to meet business needs of clients across multiple US and international time-zones<br>• Must have a strong accounting or financial process understanding<br>Desirable Qualifications<br>• Project Management Professional (PMP)® certification<br>• 5+ years working within a Professional Services consulting organization.<br>• 5+ years project management experience with Infrastructure based projects.<br>Some of the exciting work you will encounter: <br>• Overseeing project scope of multi-site networking refresh including cabling. Project team will include internal and third-party resources.<br>• Direct and manage project development and execution from initiation to closure utilizing standard project methodology<br>• Facilitate the definition of project scope, goals, and deliverables in support of business objectives<br>• Coordinate all meetings/communications between the client and Project Team throughout the project<br>• Clearly communicate expectations to team members<br>• Identify project success criteria and disseminate to involved parties throughout the project lifecycle<br>• Develop and deliver progress reports, proposals, requirements documentation, and presentations<br>• Determine the content of status reports from the project team, analyze results, and troubleshoot problem areas<br>• Identify and manage project dependencies and critical path; identify and resolve issues and conflicts within the project team; identify project risks and suggest methods of mitigating those risks<br>• Effectively manage project scope by ensuring any changes to scope are documented and approved; proactively manage changes in project scope, identify potential crises, and devise contingency plans<br>• Manage incidents and change orders within assigned projects, including escalations needed to ensure timely completion
We are looking for a dedicated Desktop Support Analyst to join our team in Prince George, Virginia. This long-term contract position offers an excellent opportunity to contribute to a dynamic manufacturing environment by providing technical solutions and ensuring seamless desktop operations. If you are skilled in troubleshooting and passionate about delivering exceptional IT support, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical support for desktop hardware, software, and peripheral devices, ensuring optimal functionality.<br>• Administer and troubleshoot Active Directory accounts, including user permissions and group policies.<br>• Perform imaging and deployment of workstations while maintaining compliance with company standards.<br>• Diagnose and resolve issues related to Microsoft Windows 10 and other desktop operating systems.<br>• Collaborate with team members to identify and implement improvements in IT processes and support.<br>• Maintain accurate documentation of technical procedures, configurations, and support activities.<br>• Assist in the setup and installation of new desktop equipment and related hardware.<br>• Respond promptly to user requests and technical issues, delivering solutions in a timely manner.<br>• Ensure adherence to security protocols and company policies during all support activities.<br>• Provide guidance to end-users on best practices for utilizing desktop systems and software.
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Richmond, Virginia. This Contract-to-Permanent position is ideal for someone with strong communication skills and the ability to manage a variety of administrative and customer service tasks efficiently. The role involves interacting with employees, handling inquiries, and ensuring compliance in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to employee inquiries via phone, addressing general questions and concerns with professionalism and clarity.</p><p>• Manage 20-30 incoming calls daily, providing accurate information and resolving issues as needed.</p><p>• Process unemployment claims efficiently and ensure all documentation is completed according to company standards.</p><p>• Support company compliance efforts by maintaining accurate records and adhering to established policies.</p><p>• Assist in filing complaints and follow up on resolution processes.</p><p>• Collaborate with team members to provide administrative support across various functions.</p><p>• Ensure data entry and order processing tasks are completed accurately and on time.</p><p>• Maintain a high level of customer service in all interactions, both inbound and outbound.</p><p>• Adapt to training and development opportunities to continuously improve skills and performance.</p>
<p>The IAM Systems Administrator – CyberArk Privilege Cloud is responsible for the administration, support, and ongoing optimization of the CyberArk Privileged Access Management (PAM) platform. This role focuses on securing privileged credentials, secrets, and session activity across hybrid environments (cloud and on-premises), while enabling least-privilege access, Zero Standing Privileges (ZSP), and Just-in-Time (JIT) access models.</p><p>This position works closely with security, infrastructure, and compliance teams to support key security initiatives, enforce access policies, and maintain the operational resilience of PAM services in alignment with Zero Trust Architecture principles.</p>
<p><strong>Job Overview:</strong></p><p>We are seeking a detail-oriented and technically proficient <strong>Network Port Mapping Analyst</strong> to support our infrastructure project team. This individual will be responsible for auditing, documenting, and verifying the configuration of network devices and their connected end devices, ensuring compliance with the Port Schedule documentation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and interpret Port Schedule documents to understand expected network configurations.</li><li>Document which end-user devices are connected to specific network device interfaces (switch ports).</li><li>Record configured VLANs on network device interfaces.</li><li>Verify that end devices are physically connected to the correct switch ports per the Port Schedule.</li><li>Ensure network device interfaces have the correct VLAN assignments in line with the Port Schedule.</li><li>When required, verify IP addresses and subnet masks on connected end devices.</li><li>Identify and report any misconfigurations, discrepancies, or anomalies to the Project Manager.</li></ul>
