We are looking for a dedicated LMS System Administrator to oversee the technical configuration and user support of our Learning Management System (LMS). This role involves managing the current platform, supporting end-users, and leading the implementation of a new LMS and related systems. Based in Fredericksburg, Virginia, this position is ideal for someone who thrives in a fast-paced, technology-driven environment.<br><br>Responsibilities:<br>• Lead the implementation of a new Learning Management System (LMS) and Student Information System, collaborating with vendors and internal teams to configure, test, and launch the platforms.<br>• Administer, configure, and maintain the existing LMS and future systems in alignment with organizational policies and industry standards.<br>• Provide technical support to departments, ensuring optimal system performance and functionality for organizational initiatives.<br>• Analyze business requirements and deliver tailored technical solutions, including customizations and integrations, while balancing user needs with technical constraints.<br>• Collaborate on technical projects to ensure they align with the organization's technology strategies and goals.<br>• Manage data imports, perform regular data hygiene activities, and ensure data accuracy within the LMS.<br>• Respond promptly to user support tickets, resolving issues related to the LMS and associated systems.<br>• Identify and address recurring user issues by developing solutions and improving system usability.<br>• Create and maintain comprehensive documentation, including standard operating procedures, training materials, and user guides.<br>• Provide backup support for other IT roles and participate in departmental activities such as budget planning and strategic initiatives.
We are looking for a dedicated Desktop Support Analyst to join our team in Prince George, Virginia. This long-term contract position offers an excellent opportunity to contribute to a dynamic manufacturing environment by providing technical solutions and ensuring seamless desktop operations. If you are skilled in troubleshooting and passionate about delivering exceptional IT support, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical support for desktop hardware, software, and peripheral devices, ensuring optimal functionality.<br>• Administer and troubleshoot Active Directory accounts, including user permissions and group policies.<br>• Perform imaging and deployment of workstations while maintaining compliance with company standards.<br>• Diagnose and resolve issues related to Microsoft Windows 10 and other desktop operating systems.<br>• Collaborate with team members to identify and implement improvements in IT processes and support.<br>• Maintain accurate documentation of technical procedures, configurations, and support activities.<br>• Assist in the setup and installation of new desktop equipment and related hardware.<br>• Respond promptly to user requests and technical issues, delivering solutions in a timely manner.<br>• Ensure adherence to security protocols and company policies during all support activities.<br>• Provide guidance to end-users on best practices for utilizing desktop systems and software.
We are looking for a detail-oriented Administrative Assistant to join our team in Richmond, Virginia. In this long-term contract role, you will provide essential administrative support to ensure smooth operations within a local government setting. This position requires strong organizational skills and proficiency in Microsoft Office applications.<br><br>Responsibilities:<br>• Manage and maintain schedules, appointments, and calendars to ensure efficient time management.<br>• Provide excellent customer service by addressing inquiries and resolving issues promptly.<br>• Handle case management tasks, ensuring proper documentation and follow-up.<br>• Organize, review, and control documents to maintain accurate records.<br>• Scan and digitize documents to support electronic file management.<br>• Answer inbound calls professionally and direct them to the appropriate departments.<br>• Perform thorough document reviews to ensure accuracy and compliance.<br>• Utilize Microsoft Excel, Word, and Outlook to perform administrative tasks efficiently.<br>• Assist in managing telephone answering systems, ensuring responsiveness to calls.
<p>We are looking for an experienced <strong>Fiber Optics Solutions Engineer</strong> to join our team in Richmond, Virginia. The Fiber Optics Solutions Engineer is responsible for supporting and optimizing fiber optics sales and manufacturing processes. This support includes quoting custom-built products, development and maintenance of accurate documentation, analyzing current processes and implementing improvements process that will improve quality, labor efficiency, and/or workflow. Champion of new product introduction to manufacturing processes, while maintaining our premium quality standards. The Fiber Optics Solutions Engineer will work closely with the QMED team which includes Quality Assurance, Manufacturing, Engineering and Drafting, upper management and the sales teams to support product quoting and manufacturing requirements.</p><p><br></p><p><em><u>KEY RESPONSIBILITIES</u></em></p><ul><li>Support of sale team during the quoting process for in-house manufactured products</li><li>Daily engagement with Quality, Manufacturing and Drafting teams to actively improve process efficiency.</li><li>Daily engagement on the manufacturing floor to provide hands-on support for process improvements.</li><li>Create Time Studies to analyze and improve labor calculations and estimations.</li><li>Documentation of custom solutions such as generating Bill of Material, Assembly Drawings, component sourcing, and assembly techniques.</li><li>Fully maintain all manufacturing systems including maintenance and calibration documentation.</li><li>Support management requirements as needed.</li></ul>
We are looking for a skilled Training Specialist to join our team in Richmond, Virginia. In this long-term contract position, you will play a key role in developing and delivering engaging training materials to support organizational goals. If you have a passion for creating impactful learning experiences and possess expertise in e-learning tools, we encourage you to apply.<br><br>Responsibilities:<br>• Create and design interactive e-learning modules using tools like Adobe Captivate and Articulate Storyline.<br>• Facilitate virtual training sessions through platforms such as Cisco Webex Meetings.<br>• Develop courseware and instructional materials tailored to organizational needs.<br>• Ensure training programs comply with industry standards and regulatory requirements.<br>• Collaborate with stakeholders to identify training gaps and implement effective solutions.<br>• Document training processes and maintain accurate records for compliance purposes.<br>• Support system implementations by designing and delivering associated training materials.<br>• Provide exceptional customer service and communication throughout the training process.<br>• Monitor and evaluate the effectiveness of training programs, recommending improvements as needed.<br>• Manage multiple training projects simultaneously while adhering to timelines and quality standards.
• Reviews and analyzes contracts and job cost data from source documents (project reports and electronic format) to produce accurate invoices. Verifies data (billed % complete), seeks missing data (support for labor and materials) from appropriate department/division. Submits invoices to appropriate Service Manager, Project Manager or Regional Manager for review and finalization. Follow-up as needed to meet deadlines. Enter accurate data into accounting system or other system/program as needed.<br>• Responsible for monitoring job performance, billed position, and receivable collection for assigned projects. <br>• Effectively communicate with all levels of Operations and Sales team members regarding contract documents, change orders and other contract modifications, approvals and any additional services related to billing. Follows-up and pursues billing related data ensuring that all job costs are fully accounted for and billed appropriately.<br>• Set up new projects and open/close phases.<br>• Maintain project-specific subcontractor and supplier lien waivers.<br>• Set-up/maintenance of new clients and contacts as needed, including special billing instructions.<br>• Prepare periodic and final invoice packages including all applicable backup for approval.<br>• Email final invoice package and/or upload invoice to applicable customer contacts, portals, etc.<br>• Maintain billing folders for projects with all appropriate documents, including notarized lien waivers and monthly invoices, in accordance with standard procedures.<br>• Maintain contract documents provided by Sales and Operations in project folders and accounting system.<br>• Contact customers with past due balances to ensure invoices were received, update any comments that are received in the accounting software and handle any collection issues that may arise.<br>• Prepare and distribute A/R reports to Operations and Sales for monthly progress review.<br>• Perform project close outs in the accounting software and reach out to Operations team as needed.<br>• Provide year end support of auditor requirements, which may include research and reconcilement.<br>• Provide Work-in-Progress (WIP) report tracking and maintenance. <br>• Back-up for cash receipts team.<br>• Prepare any ad hoc reports as needed and additional assignments, as directed by the Corp Credit Manager and/or CFO.<br>• Must continuously adhere to Company’s Controlled Substances and Alcohol Standard.<br>• Expected to work safely, by using good judgment and following all Company safety policies and work procedures with authority to stop an unsafe act.<br>• Performs other related duties as required.<br><br><br><br>EDUCATION AND EXPERIENCE:<br><br>• Bachelor’s Degree or some college courses in accounting or business preferred but not required.<br>• A Project Accountant should typically have 3+ years of experience in billing and receivables.<br>• Prior experience working with a Construction services company is preferred but not required.<br>• A Project Accountant should be proficient and able to effectively utilize Microsoft Office programs (Excel, Outlook, Word), accounting systems, and billing programs.
<p>Job Summary:</p><p><br></p><p>The Sales Finance Director Role partners closely with the Sales teams to develop customer and channel </p><p>strategies and drive profitable customer growth in line with that strategy. The role works closely across </p><p>the Demand organization, and other key finance and non-finance stakeholders, to steer value creation </p><p>across our customer portfolio.</p><p><br></p><p>Key Duties and Responsibilities:</p><p>The Sales Finance Director Role is a catalyst for change by bringing an outside in perspective, financial </p><p>analysis and insights frame issues and drive actions. In particular the role will:</p><p>• Partner with Sales to develop Customer and Channel strategies. Transform these strategies into </p><p>integrated value creation plans. Identify levers and priority initiatives to deliver value creation </p><p>goals.</p><p>• Provide insights into financial performance, proactively identify and analyze business issues and </p><p>opportunities and drive actions to meet financial commitments.</p><p>• Communicate risks and opportunities against delivery of plan and propose corrective actions.</p><p>• Bring perspective by analyzing trends, performance indicators and connect Customer/Channel </p><p>performance with overall business performance.</p><p>• Serve as trusted advisor to the Head of Sales and partner with Sales teams to deliver Channel </p><p>business objectives including, growth, profitability, value creation and share.</p><p>• Lead the Periodic Trade reviews to evaluate risks and opportunities, drive trade-off decisions and </p><p>ensure Channel Trade Strategy supports overall business objectives.</p><p>• Partner with Sales to drive robust Revenue Growth Management (RGM) plans and key activities </p><p>to execute these plans.</p><p>• Proactively analyze and manage Customer P& L with close attention to Gross Margin to deliver </p><p>optimal sales and profit.</p><p>• Partner with Sales Strategy to develop quarterly Customer and Trade forecast highlighting any </p><p>variances to prior forecast and AOP. </p><p>• Ensure strong financial controls are embedded across Sales.</p><p>• Support ad-hoc requests and projects</p><p><br></p><p>Qualifications:</p><p>• Bachelor’s degree in Finance, Accounting or related fields, MBA preferred, but not required</p><p>• 7-10+ years of relevant experience with emphasis on sales finance, financial planning & analysis, </p><p>business partnering and consulting</p><p>• Approachable, strong business acumen, ability to drive accountability and follow through with a</p><p>ROI mindset </p><p>• Demonstrated analytical and insights capabilities</p><p>• The ability to think creatively, perform independently and be driven by curiosity</p><p>• Use of financial systems, Excel, PPT, Word, PowerBI, Circana, Peoplesoft, Blacksmith, High Radius,</p><p>etc. is a plus</p>
<p>Position Overview: We are seeking a highly skilled and detail-oriented Senior Accountant for a contract-to-permanent opportunity with our dynamic and growing client. The ideal candidate will have a proven track record in accounting practices, financial reporting, and compliance while demonstrating strong leadership capabilities, analytical skills, and a commitment to excellence. This position is perfect for professionals looking to transition into a permanent role within a supportive and fast-paced environment. </p><p><br></p><p> Key Responsibilities: Manage and oversee general accounting operations, including month-end and year-end close processes. Prepare and analyze financial statements to ensure accuracy, compliance, and adherence to industry standards. Perform account reconciliations, journal entries, and variance analyses to support financial reporting requirements. Maintain and review ledger balances to ensure accurate documentation of financial transactions. Participate in the preparation of budgets and forecasts, providing strategic insights to management. Ensure compliance with all relevant regulations, policies, and deadlines. Coordinate audits (internal and external) by providing necessary documentation and responding to inquiries from auditors. Mentor entry level accountants and support staff to ensure adherence to best practices and consistency in work quality. Collaborate with cross-functional teams, including Finance Product Technology (FPT) and Financial Reporting groups, to enhance reporting systems and processes. Identify opportunities for process improvement and automation in accounting functions. </p><p><br></p><p> Qualifications: Bachelor’s degree in Accounting, Finance, or a related field; CPA certification strongly preferred. Minimum of 5 years of experience in an accounting role (with an emphasis on financial reporting, compliance, and audit preparation). Proficiency in accounting software and ERP systems (e.g., QuickBooks, SAP, NetSuite) and advanced Excel skills. Strong understanding of GAAP and other financial regulations. Exceptional attention to detail and organizational skills. Excellent communication skills, with the ability to present financial information to management and stakeholders clearly. Experience working in contract-to-permanent or high-growth environments is a plus.</p>
<p>We are looking for an experienced and dynamic Head of Customer Experience to lead a global team focused on delivering exceptional service and engagement. Based in Richmond, Virginia, this role involves managing team leaders and representatives to ensure the highest standards of customer satisfaction. The ideal candidate will possess strong leadership skills and a strategic mindset to drive performance and innovation.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage a global customer experience team, including three team leaders and approximately 40 representatives.</p><p>• Develop and implement strategies to enhance customer engagement and satisfaction across all channels.</p><p>• Lead the team in achieving key performance metrics and operational goals.</p><p>• Collaborate with stakeholders to identify opportunities for improving customer experience processes.</p><p>• Monitor and evaluate team performance, providing guidance and support to ensure continuous improvement.</p><p>• Build and maintain relationships with major donors to support organizational growth.</p><p>• Drive donor solicitation initiatives, focusing on securing major gifts and contributions.</p><p>• Ensure efficient business operations related to customer experience and donor relations.</p><p>• Analyze data and feedback to inform decision-making and strategic planning.</p><p>• Stay up-to-date with industry trends and best practices to maintain a competitive edge.</p>
We are looking for a Senior Project Accountant to join our team in Ruther Glen, Virginia. This role is ideal for an individual with extensive experience in manufacturing and project cost accounting, particularly in custom production environments. The position offers an exciting opportunity to contribute to the financial success of diverse manufacturing projects.<br><br>Responsibilities:<br>• Oversee and manage manufacturing work orders to ensure accurate tracking and reporting.<br>• Monitor and maintain inventory levels, including raw materials, work-in-progress, and finished goods.<br>• Implement and analyze product cost strategies to optimize manufacturing processes.<br>• Lead change management initiatives to improve operational efficiency and financial outcomes.<br>• Provide education and training to manufacturing teams transitioning from construction-focused environments.<br>• Collaborate with project teams to develop and manage budgets for manufacturing projects.<br>• Conduct detailed project cost analysis and reporting to support decision-making.<br>• Ensure compliance with accounting standards and regulations within a global manufacturing framework.<br>• Communicate effectively with stakeholders to address financial and operational challenges.<br>• Support continuous improvement efforts in manufacturing cost accounting systems and processes.
<p>We are looking for a personable and detail-oriented Receptionist to join our team in North Chesterfield, Virginia. This Part-Time, Contract-to-Permanent position is perfect for someone who enjoys providing excellent customer service, managing administrative tasks, and ensuring smooth front desk operations. If you thrive in a dynamic environment and are skilled with computer software, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors with professionalism and courtesy.</p><p>• Handle incoming and outgoing mail, packages, and deliveries efficiently.</p><p>• Keep the reception area clean, organized, and presentable.</p><p>• Schedule appointments and meetings using calendar and scheduling tools.</p><p>• Perform basic data entry and maintain accurate records.</p><p>• Answer and direct calls using a multi-line phone system.</p><p>• Support internal teams with general administrative duties as needed.</p><p>• Monitor and address inquiries through email and other communication channels.</p><p>• Collaborate with colleagues to ensure seamless day-to-day front desk operations.</p>
