We are looking for an experienced Accounts Receivable Specialist to join our team in Glen Allen, Virginia. In this role, you will take ownership of researching and reconciling complex corporate accounts, managing collections, and resolving payment discrepancies. This is a long-term contract position ideal for someone who is detail-oriented and thrives in a collaborative and fast-paced environment within the chemicals manufacturing industry.<br><br>Responsibilities:<br>• Investigate and reconcile corporate customer accounts by gathering data and reviewing supporting documentation from various systems.<br>• Collaborate with customers and internal teams to identify and resolve account discrepancies and reconciling items.<br>• Propose and implement process improvements to reduce recurring account imbalances and streamline reconciliation.<br>• Maintain account accuracy by performing ongoing cleanup and ensuring steady-state account management.<br>• Build and maintain relationships with customers to facilitate timely collections and resolve payment issues.<br>• Address and resolve customer disputes while documenting root causes for future improvements.<br>• Handle payment discrepancies by responding to invoice inquiries, proof of delivery requests, and statement needs.<br>• Review purchase orders, contracts, and agreements to ensure proper invoicing and account setup.<br>• Make informed decisions on escalations, recommending write-offs or legal actions when necessary.<br>• Actively engage in team discussions and contribute to group-based initiatives for process enhancement.