<p>We are seeking a highly experienced <strong>Systems Analyst with a strong QA and Testing background</strong> to support a large-scale enterprise environment, with a focus on <strong>claims processing systems (MMIS or similar)</strong>. This role is heavily centered on <strong>manual testing, test coordination, and defect management</strong> across complex, multi-vendor systems.</p><p>This is an excellent opportunity for a detail-oriented professional who thrives in <strong>Agile environments</strong> and has a proven track record of leading <strong>SIT, UAT, and end-to-end testing efforts</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and support <strong>manual testing efforts</strong>, including <strong>test scenario development, test case creation, and execution</strong></li><li>Coordinate and manage <strong>System Integration Testing (SIT), User Acceptance Testing (UAT), and end-to-end testing activities</strong></li><li>Develop and maintain <strong>test plans, test data, and testing documentation</strong></li><li>Track, manage, and report on <strong>defects using tools such as Azure DevOps or similar platforms</strong></li><li>Facilitate and lead <strong>defect triage calls across multiple vendors and internal teams</strong></li><li>Analyze system requirements and translate them into <strong>comprehensive test coverage</strong></li><li>Generate <strong>test metrics, reports, and summaries</strong> for stakeholders and leadership</li><li>Collaborate with cross-functional teams to ensure <strong>successful system implementations and enhancements</strong></li><li>Perform <strong>impact analysis</strong> for system changes and ensure proper validation</li><li>Support <strong>debugging and troubleshooting</strong> of complex system issues</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking a highly skilled <strong>Systems Analyst 4</strong> to support a large-scale Medicaid initiative. This role requires deep expertise in <strong>data conversion, data analysis, and testing</strong> within healthcare claims environments, specifically <strong>MMIS (Medicaid Management Information Systems)</strong> or similar platforms.</p><p>The ideal candidate will have a strong technical background, experience working with large datasets, and the ability to lead complex data migration and validation efforts across multiple systems.</p><p><strong>Key Responsibilities</strong></p><p><strong>Data Analysis & Conversion</strong></p><ul><li>Lead end-to-end data conversion strategy, including mapping, transformation logic, and reconciliation.</li><li>Perform detailed analysis of large datasets to identify discrepancies, trends, and anomalies.</li><li>Develop and execute data validation strategies to ensure accuracy and completeness during migration.</li></ul><p><strong>Testing & Quality Assurance</strong></p><ul><li>Develop and execute comprehensive test strategies (SIT, UAT, E2E).</li><li>Support testing of COTS applications and integrations across MMIS/MES modules.</li><li>Create business test scenarios, test cases, and test data.</li></ul>
We are looking for an experienced Business Analyst with expertise in financial systems to join our team on a contract basis in Richmond, Virginia. In this role, you will act as a crucial link between finance and technology teams, ensuring business needs are effectively translated into system solutions that enhance financial operations and reporting. The ideal candidate will excel at analyzing complex processes, driving automation, and supporting system implementation efforts.<br><br>Responsibilities:<br>• Partner with finance teams to gather, analyze, and document business requirements for custom financial systems.<br>• Translate business needs into detailed functional specifications, user stories, and process workflows.<br>• Collaborate with developers, system architects, and QA teams throughout the software development lifecycle.<br>• Evaluate existing financial processes to identify opportunities for automation and operational improvements.<br>• Support the implementation and configuration of financial modules such as general ledger, accounts payable/receivable, budgeting, grants, and forecasting.<br>• Perform data analysis, validation, and reconciliation to ensure system accuracy and integrity.<br>• Develop and execute test plans, facilitate user acceptance testing, and document results.<br>• Create user manuals, training materials, and provide ongoing support to end-users.<br>• Assist with system integrations involving enterprise platforms and data warehouses.<br>• Ensure compliance with financial regulations, internal controls, data security standards, and audit requirements.
We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. In this Contract to permanent position, you will play a pivotal part in managing past-due real estate tax accounts while providing excellent customer service. This position offers an exciting opportunity to leverage your call center experience and expertise in collections processes.<br><br>Responsibilities:<br>• Contact clients regarding overdue payments and real estate tax balances, ensuring timely resolution.<br>• Collaborate with internal teams to verify account details and update payment records accurately.<br>• Utilize call center experience to handle high volumes of customer inquiries professionally.<br>• Implement effective strategies for recovering outstanding balances while maintaining positive client relationships.<br>• Monitor and document the progress of collection activities in accordance with company policies.<br>• Analyze account data to identify trends or discrepancies and recommend appropriate actions.<br>• Follow established protocols for managing billing collections and credit-related processes.<br>• Provide detailed reports and updates on collection efforts to management.<br>• Stay informed about relevant regulations and compliance requirements in the collections industry.
We are looking for a skilled IT Business Analyst II to join our team in Richmond, Virginia, on a contract basis. In this role, you will work closely with technology and operations teams to gather and document business requirements, map processes, and support solution design and project execution. This position offers an opportunity to contribute to multiple program areas while collaborating with cross-functional teams in a dynamic environment.<br><br>Responsibilities:<br>• Gather, analyze, and document detailed business and technical requirements to support project goals.<br>• Facilitate workshops and meetings to ensure clear communication of requirements among stakeholders.<br>• Develop and refine user stories, acceptance criteria, and backlog items in collaboration with product owners.<br>• Create and maintain process flows, workflows, and standard operating procedures (SOPs) using tools like Visio.<br>• Track project tasks, deliverables, and dependencies using portfolio management tools.<br>• Document meeting outcomes, including decisions, action items, and follow-ups, to support project transparency.<br>• Assist with testing activities and the coordination of change management efforts, including communication and training material development.<br>• Generate dashboards and reports to provide project updates and insights for leadership.<br>• Act as a liaison between business partners, IT teams, and leadership to ensure alignment on project objectives.<br>• Support onboarding and offboarding processes for project resources and assist with procurement documentation.
<p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Lead Business Analyst</strong> to support a high-impact engagement with our client. This is a strategic, people-focused role designed to elevate the quality, consistency, and effectiveness of business analysis practices across the organization.</p><p>The ideal candidate is a strong analytical leader who thrives in collaborative environments, leads through influence, and is passionate about mentoring teams and driving clarity across complex initiatives.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Standards & Requirements Excellence</strong></p><ul><li>Establish and promote consistent business analysis methodologies, templates, and documentation standards</li></ul><p><strong>2. Team Support & Cross-Functional Alignment</strong></p><ul><li>Foster collaboration across business units, IT teams, and vendor partners</li></ul><p><strong>3. Communication & Stakeholder Influence</strong></p><ul><li>Translate business needs into structured, actionable requirements</li></ul><p><strong>4. Leadership & Team Development</strong></p><ul><li>Lead and mentor a team of 8–10 Business Analysts</li></ul>