<p><strong>Information Security Analyst Contractor</strong></p><p><br></p><p><strong>Responsibilities will include:</strong></p><ul><li>Work within a Governance Risk and Compliance (GRC) system to add and update security and risk data, records, and documentation.</li><li>Partnering with business stakeholders to develop and maintain Information System Security Plans (SSP).</li><li>Participate in Information Security and Privacy efforts across all business areas and supplier engagements to ensure the appropriate security controls are in place.</li><li>Facilitating security information gathering meetings to collect necessary information for completion of SSPs, risk assessments, and other security work products.</li><li>Represent the Information Security Office in PMO projects to ensure specific projects and initiatives have appropriate ISO representation.</li><li>Responsible for partnering across teams, collaborating with business units to understand business challenges, developing necessary tailored control options, facilitating compliance requirements, and providing timely and clear communications to stakeholders.</li><li>Assists with the development and maintenance of information security standards and processes, including conducting occasional research of best practices from reputable sources.</li><li>Assists with controls documentation, including information system diagramming, completing risk assessment templates, and drafting security documentation as needed.</li><li>Assist in reviewing contracts, agreements, and other vendor documentation to ensure adequate information security protections are in place.</li></ul><p><br></p>
We are looking for a detail-oriented Fraud Investigator to support platform safety and transaction integrity for a Long-term Contract position based in Richmond, Virginia. In this role, you will review account and order activity, assess potential fraud risks, and help ensure accurate handling of disputed and non-fraud-related issues. This opportunity is well suited for someone who can balance speed, sound judgment, and customer-focused decision-making in a high-volume environment.<br><br>Responsibilities:<br>• Monitor live and historical transaction activity to detect suspicious behavior, unusual trends, and potential account misuse.<br>• Investigate flagged orders and account events to confirm fraud exposure, document findings, and support accurate case outcomes.<br>• Manage incoming appeals and internal escalations by prioritizing work effectively and responding within expected timelines.<br>• Review order and invoice discrepancies to distinguish fraudulent losses from non-fraud exceptions and apply the correct categorization.<br>• Carry out recurring operational workflows with precision while maintaining compliance with company standards and applicable regulations.<br>• Identify process gaps or recurring issues and recommend practical improvements that strengthen efficiency and risk controls.<br>• Collaborate with internal teams to resolve sensitive cases and help maintain a secure experience across the platform.
We are looking for a detail-oriented Fraud Investigator to support platform safety and help protect users through timely, accurate review of suspicious activity. This Long-term Contract position is based in Richmond, Virginia, and offers an opportunity to work in a fast-moving environment where strong judgment, organization, and clear communication are essential. The person in this role will investigate fraud trends, evaluate customer appeals, and contribute to secure, compliant operations across the platform.<br><br>Responsibilities:<br>• Monitor transactions and account activity in real time and through historical analysis to identify unusual behavior and reduce fraud risk.<br>• Investigate suspected fraud patterns, including potential account compromise and other suspicious platform activity, and document findings clearly.<br>• Manage a steady volume of inbound appeals by organizing priorities effectively and responding within expected timeframes.<br>• Escalate sensitive or complex cases to internal teams when needed, ensuring issues are addressed thoroughly and efficiently.<br>• Carry out recurring operational reviews with strong attention to accuracy while identifying ways to streamline workflows.<br>• Analyze data points and case details to support sound, customer-focused decisions that align with compliance expectations.<br>• Help maintain a secure and stable user experience by following established procedures and supporting risk prevention efforts.