We are looking for a Bilingual Customer Service Representative to join our team in Richmond, Virginia. In this role, you will be the primary point of contact for clients, ensuring their needs are met efficiently and accurately. This position involves maintaining high levels of customer satisfaction while performing key administrative tasks such as order processing, invoicing, and report generation.<br><br>Responsibilities:<br>• Communicate effectively with clients to address their inquiries, process orders, and resolve issues promptly.<br>• Ensure all customer orders are accurately entered and processed in compliance with company standards and regulatory requirements.<br>• Handle return authorizations and complaints professionally, striving to maintain positive client relationships.<br>• Generate detailed reports to track performance and support decision-making.<br>• Collaborate across departments to meet customer expectations and fulfill service commitments.<br>• Prepare and issue invoices, assisting with monthly billing cycles.<br>• Participate in annual inventory activities, ensuring accuracy and proper documentation.
We are looking for a dedicated Patient Care Coordinator to join our team in Richmond, Virginia. In this role, you will be a key point of contact for patients, ensuring their needs are met and their experience is seamless. This position combines administrative duties with patient advocacy, requiring strong communication skills and attention to detail.<br><br>Responsibilities:<br>• Welcome patients with professionalism and warmth to create a positive and comfortable environment.<br>• Schedule, adjust, and confirm patient appointments while prioritizing urgent needs.<br>• Clearly communicate treatment plans and procedures to patients, addressing their questions and concerns.<br>• Collaborate with dental professionals to organize and coordinate treatment plans and follow-up visits.<br>• Provide patients with detailed financial information, including insurance coverage, payment plans, and out-of-pocket costs.<br>• Handle insurance claims submission and follow-ups to ensure timely processing.<br>• Collect payments and maintain accurate financial records for patient accounts.<br>• Keep patient records updated and compliant with regulatory standards.<br>• Manage doctor and hygiene schedules to maximize office efficiency.<br>• Act as a patient advocate by addressing concerns and fostering strong relationships built on empathy and trust.
We are looking for an organized and meticulous Assistant Property Manager to join our team in Hopewell, Virginia. In this Contract-to-Permanent position, you will play a key role in supporting property management operations, ensuring compliance with program regulations, and maintaining accurate records. This role offers an excellent opportunity to contribute to the rental and leasing services industry while enhancing your organizational skills.<br><br>Responsibilities:<br>• Maintain and update both electronic and physical program records to ensure accuracy and accessibility.<br>• Assist in preparing periodic reports and compiling essential documentation for review.<br>• Support processes related to tenant approvals, re-examinations, interim evaluations, and inspections.<br>• Coordinate briefing and informal hearing preparations alongside the Blended Occupancy Specialist.<br>• Process program-related information across electronic and paper formats in compliance with established guidelines.<br>• Ensure adherence to program policies and regulations under the supervision of the Property Manager and Blended Occupancy Specialist.<br>• Conduct Housing Quality Standard inspections to verify compliance and safety standards.<br>• Perform additional property management tasks as assigned by supervisors.<br>• Keep the property business office organized and efficient, adhering to scheduled office hours and procedures.
We are looking for a detail-oriented Accounts Payable Clerk to join our team on a contract basis in Newport News, Virginia. In this role, you will play a vital part in managing invoice processing and ensuring accurate coding of financial transactions. Your expertise will contribute to maintaining smooth operations within our corporate office.<br><br>Responsibilities:<br>• Process incoming invoices with precision, ensuring each is accurately entered into the system.<br>• Verify and apply proper coding to invoices to ensure compliance with financial standards.<br>• Assist in reconciling accounts payable transactions to maintain accurate financial records.<br>• Communicate effectively with vendors and internal teams to resolve discrepancies and ensure timely payments.<br>• Maintain organized records of invoices and payment documentation for audit purposes.<br>• Support the preparation of reports related to accounts payable activities.<br>• Collaborate with team members to improve processes and enhance efficiency.<br>• Follow established procedures and guidelines for accounts payable operations.<br>• Provide assistance during system updates or transitions, ensuring seamless functionality.
We are looking for a detail-oriented Account Associate to join our team in Glen Allen, Virginia. In this role, you will leverage your analytical and organizational skills to ensure the delivery of high-quality data solutions in the retail industry. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to dynamic client projects while fostering collaboration across teams.<br><br>Responsibilities:<br>• Assess and enhance data quality to ensure accurate and reliable deliveries for clients.<br>• Safeguard the integrity of client data required to meet project deliverables.<br>• Perform thorough quality checks and statistical analyses of data prior to submission.<br>• Design data collection schedules tailored to client requirements, including selecting optimal collection sites and methodologies.<br>• Approve invoices and verify billing accuracy for completed assignments.<br>• Collaborate with the Field Operations team to implement processes for onboarding new client projects.<br>• Identify and recommend improvements to existing workflows and operational processes.<br>• Handle client-initiated ad hoc data inquiries and assignments with precision.<br>• Promote teamwork between Field Operations and Sales teams to enhance the value of solutions provided to clients.<br>• Complete other responsibilities as needed to support client success.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Petersburg, Virginia. In this role, you will be the first point of contact for customers, handling inquiries and providing exceptional support. This is a long-term contract position in the manufacturing industry, ideal for someone with a strong commitment to delivering outstanding service.<br><br>Responsibilities:<br>• Respond promptly and courteously to inbound customer inquiries via phone or email.<br>• Provide accurate information about products and services to ensure customer satisfaction.<br>• Process customer orders efficiently, ensuring accuracy in data entry and order details.<br>• Address and resolve customer complaints or issues with a focus on achieving positive outcomes.<br>• Manage a high volume of inbound and outbound calls while maintaining a friendly and detail-oriented demeanor.<br>• Collaborate with internal departments to resolve customer concerns and improve service delivery.<br>• Maintain up-to-date knowledge of company products, policies, and procedures to assist customers effectively.<br>• Document customer interactions and transactions accurately in the system.<br>• Identify opportunities for process improvements to enhance the customer experience.<br>• Follow company protocols and standards to ensure a consistent and high-quality service.
