3 results for Customer Service Representative in Richmond, VA

Collections Specialist

Richmond, VA
onsite
Temporary
21.00 - 21.00 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Richmond, Virginia. This is a long-term contract position within the insurance industry, focusing on collections. The ideal candidate will excel in managing accounts, resolving outstanding balances, and ensuring timely payments in a fast-paced environment. Responsibilities:• Manage the collection of outstanding payments, including commercial and consumer accounts.• Analyze and resolve discrepancies in billing and payment processes.• Communicate effectively with clients to negotiate payment arrangements and clarify account details.• Monitor and update records of overdue accounts to ensure accurate tracking.• Collaborate with internal teams to streamline collection workflows and improve efficiency.• Review and assess account histories to determine appropriate collection methods.• Ensure compliance with company policies and regulations throughout the collection process.• Prepare reports on collection activities and account progress.• Assist in reducing backlog by prioritizing high-impact accounts.• Provide excellent customer service while addressing payment concerns.
2026-04-01T21:28:45Z

CFO

Newport News, VA
onsite
Permanent
180000.00 - 280000.00 USD / Yearly
We are looking for a dynamic Chief Financial Officer (CFO) to lead the financial operations of our organization based in Williamsburg, Virginia. This role is pivotal in driving strategic financial initiatives, optimizing operational efficiency, and ensuring sustainable growth within a manufacturing and supply-chain environment. The ideal candidate will bring extensive experience in financial leadership, cost management, and international operations. Responsibilities:• Develop and implement financial strategies that align with global expansion and operational optimization goals.• Oversee budgeting, forecasting, and financial planning across production, logistics, sales, and operations.• Lead all accounting and financial reporting activities while ensuring compliance with U.S. tax regulations and audit standards.• Manage cash flow planning, treasury operations, working capital, and financial controls to ensure organizational stability.• Supervise plant finance operations, including cost accounting, yield analysis, inventory valuation, and variance reporting.• Provide financial insights into production costs, logistics expenses, vendor performance, and supply-chain investments.• Support strategic initiatives such as mergers and acquisitions (M& A), new market entry, and long-term growth planning.• Build and lead a high-performing finance team, fostering collaboration with operations, sales, supply chain, and global leadership.• Enhance financial visibility and promote data-driven decision-making across the organization.• Conduct financial modeling for new product lines, private-label programs, and national retail partnership
2026-03-27T20:18:43Z

SR. Credit/Collections Associate

Richmond, VA
onsite
Permanent
60000.00 - 70000.00 USD / Yearly
We are looking for a skilled Senior Credit and Collections associate to oversee and enhance the credit approval and collections processes within our organization. Based in Richmond, Virginia, this position plays a vital role in ensuring the financial stability of our operations while fostering strong relationships with commercial clients. The ideal candidate will bring expertise in credit analysis and commercial collections, along with a strategic mindset to optimize workflows. Responsibilities:• Supervise and manage all aspects of credit approval and collection activities to ensure timely payments and minimized risk.• Conduct detailed credit analyses to assess the financial reliability of commercial clients and recommend appropriate credit limits.• Establish and enforce credit policies and procedures that align with organizational goals.• Approve credit applications based on thorough evaluations of financial data and risk factors.• Develop and implement strategies to improve collection rates and reduce outstanding balances.• Collaborate with internal teams to address client concerns and ensure smooth credit and collection processes.• Monitor and analyze key metrics to identify trends and make data-driven decisions.• Provide training and guidance to team members to enhance their skills in credit and collections.• Maintain compliance with relevant laws and regulations governing credit and collections.• Prepare regular reports for senior management detailing credit performance and collection outcomes.
2026-04-02T18:18:43Z