We are looking for a Finance Manager to oversee core accounting activities and help maintain reliable financial operations for a mission-focused organization in Richmond, Virginia. This role combines hands-on financial management with support for grant oversight, payroll administration, budgeting, and selected human resources processes. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple priorities while producing accurate reporting and maintaining compliance.<br><br>Responsibilities:<br>• Oversee daily financial operations by managing payables, receivables, reconciliations, and other routine accounting tasks that keep records current and accurate.<br>• Maintain the general ledger and prepare timely financial information to support leadership decision-making, program activity, and external reporting needs.<br>• Monitor income and spending across programs, grants, and funding categories to ensure expenses are recorded correctly and restricted funds are used appropriately.<br>• Administer vendor payments, recurring disbursements, and payroll processing while verifying accuracy and supporting compliance with applicable requirements.<br>• Partner with leadership on annual budgeting, month-end close activities, cash flow visibility, and the preparation of internal financial reports.<br>• Assist with audit readiness by organizing supporting documentation, strengthening internal controls, and helping compile materials for compliance reviews and required filings.<br>• Contribute to grant financial administration by tracking allocations, documenting transactions, and supporting reporting tied to funded initiatives.<br>• Support employee recordkeeping, benefits coordination, onboarding and offboarding activities, and maintenance of HR-related documentation and policies.<br>• Help coordinate hiring logistics, time and leave tracking, and adherence to federal and state employment guidelines relevant to day-to-day operations.
<p>We are seeking a <strong>Database Administrator II</strong> to support the administration, maintenance, troubleshooting, and migration of enterprise database environments. This role will play a key part in ongoing database migration initiatives, including moving databases to new hosted platforms, validating systems after migration, and ensuring database performance, reliability, and security. The primary focus is Microsoft SQL Server environments, with some exposure to Oracle databases being beneficial.</p><p><br></p><p>The ideal candidate will have strong experience in SQL Server administration, backup and recovery processes, performance troubleshooting, and production database support.</p>
We are looking for an experienced Technical Accounting Manager to support a growing service organization in Richmond, Virginia. This contract-to-permanent opportunity is ideal for a hands-on accounting specialist who can guide complex reporting activities, strengthen compliance practices, and provide technical expertise across the close and reporting cycle. The position will play a key role in external reporting, intercompany accounting, and acquisition-related accounting matters while partnering with internal stakeholders to maintain accurate and timely financial information.<br><br>Responsibilities:<br>• Lead the preparation and review of external financial reporting deliverables, including quarterly and annual filings such as 10-Q and 10-K submissions.<br>• Manage accounting for intercompany activity and ensure balances, eliminations, and supporting documentation are accurate and completed on schedule.<br>• Provide technical accounting guidance on complex transactions and support the evaluation of accounting treatment for upcoming acquisitions.<br>• Oversee critical month-end close activities, including journal entry review, general ledger analysis, and account reconciliation processes.<br>• Partner with audit teams and internal stakeholders to coordinate financial statement audit support and address reporting-related questions efficiently.<br>• Maintain compliance with organizational accounting policies, regulatory requirements, and applicable reporting standards.<br>• Support the documentation and execution of accounting processes within systems such as Workiva and Oracle as needed for reporting and control activities.<br>• Identify opportunities to improve reporting accuracy, strengthen controls, and enhance the effectiveness of accounting operations.
We are looking for an experienced General Manager to lead a manufacturing operation in Chesterfield, Virginia within the oil and gas services sector. This role will oversee plant performance across operations, finance, safety, quality, and workforce leadership while ensuring business objectives are met. The ideal candidate will bring strong operational judgment, financial acumen, and a track record of improving productivity, profitability, and customer satisfaction in a complex manufacturing environment.<br><br>Responsibilities:<br>• Provide overall leadership for plant operations, ensuring performance targets related to safety, product quality, on-time delivery, and cost control are consistently achieved.<br>• Shape and carry out site-level business plans that support broader organizational goals, growth priorities, and long-term operational success.<br>• Track performance indicators across the facility, evaluate results, and drive timely improvements when outcomes fall short of expectations.<br>• Oversee the effective use of staffing, machinery, raw materials, and production resources to maximize efficiency and output.<br>• Lead recurring operational reviews to assess results, align priorities, and maintain accountability across functional teams.<br>• Hold full financial responsibility for the operation, including budget planning, forecasting, capital spending, and overall profit and loss performance.<br>• Identify and execute opportunities to strengthen margins, lower operating expenses, and improve overall plant productivity through data-driven decision-making.<br>• Promote a strong safety culture and ensure compliance with applicable environmental, regulatory, and internal operating standards.<br>• Advance quality and continuous improvement efforts by applying Lean manufacturing and related process improvement methods to reduce waste and improve throughput.<br>• Develop leaders across operations, maintenance, engineering, quality, and supply chain while building an engaged, high-performance workplace culture.
We are looking for an experienced Sr. Tax Manager - Public to lead complex tax engagements and provide guidance across a diverse portfolio of business and fiduciary clients in Richmond, Virginia. This position plays a key leadership role in supervising tax professionals, reviewing high-level filings, and helping clients navigate corporate, estate, and trust tax matters with accuracy and confidence. The ideal candidate brings strong public accounting expertise, sound technical judgment, and the ability to manage multiple deadlines while supporting team development.<br><br>Responsibilities:<br>• Lead and mentor a team of five to six tax preparers, providing technical direction, workload oversight, and quality review.<br>• Review and manage the preparation of tax filings for S corporations, C corporations, estates, and trusts to ensure compliance and accuracy.<br>• Oversee annual income tax provision activities and support clients with timely and well-documented reporting.<br>• Manage complex corporate tax return engagements from planning through final review and submission.<br>• Advise clients on entity structure considerations and support matters related to entity formation.<br>• Use CCH ProSystem Fx and related tax software to coordinate preparation, review, and filing processes efficiently.<br>• Support sales and use tax compliance activities, including review and oversight of filings prepared in CCH Sales Tax.<br>• Partner with internal staff and clients to resolve technical tax issues, address notices, and maintain adherence to deadlines.
<p>We are looking for an experienced Accounting Manager/Supervisor to join an established distribution organization in Mechanicsville, Virginia. This position blends active involvement in daily accounting work with leadership responsibilities, with a strong emphasis on consolidated reporting, intercompany activity, and accurate financial results. The role works closely with cross-functional partners to support month-end close, maintain compliance with accounting standards, and strengthen reporting quality through sound controls and process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation of consolidated financial statements for multiple entities and verify the accuracy and completeness of reported results.</p><p>• Manage intercompany accounting activities, including reconciliations, elimination entries, and the timely resolution of outstanding balances between business units.</p><p>• Direct key month-end close tasks by preparing and reviewing journal entries, accruals, and account reconciliations to support accurate financial reporting.</p><p>• Produce internal and external financial reports, including detailed variance reviews and fluctuation analyses that explain business performance.</p><p>• Evaluate accounting treatment for assigned areas such as leases, reserves, and other complex topics, ensuring proper documentation and application of guidance.</p><p>• Research technical accounting matters, document conclusions, and assist with the adoption of updated accounting standards and corporate policies.</p><p>• Maintain audit-ready balance sheet support, respond to internal and external audit requests, and reinforce adherence to internal control requirements.</p><p>• Partner with teams across the organization to address accounting questions, improve consistency in reporting, and streamline financial processes.</p><p>• Provide day-to-day direction and practical guidance to accounting staff while promoting accuracy, accountability, and continuous improvement.</p>
We are looking for a Finance Manager to provide hands-on support across core accounting, budgeting, audit coordination, and financial close activities in Virginia. This Long-term Contract position is ideal for a finance specialist who can strengthen reporting accuracy, guide planning efforts, and deliver clear analysis that supports business decisions. The role calls for someone who is comfortable managing deadlines at month-end and year-end while partnering with stakeholders on forecasting and financial performance.<br><br>Responsibilities:<br>• Oversee key accounting and finance activities, ensuring records, reconciliations, and supporting documentation are accurate and complete.<br>• Lead month-end and year-end close efforts by coordinating timelines, reviewing entries, and resolving variances promptly.<br>• Prepare and maintain budgets, forecasts, and financial models to support planning and operational decision-making.<br>• Produce financial reports and performance summaries that highlight trends, risks, and opportunities for leadership review.<br>• Support audit readiness by organizing schedules, responding to requests, and helping maintain compliance with financial controls.<br>• Analyze financial results against budget and forecast, providing recommendations to improve performance and cost management.<br>• Partner with internal teams to gather financial inputs, validate assumptions, and improve the quality of reporting outputs.
<p>We are looking for an experienced finance leader to support a public-sector organization near Charlottesville, VA through a Long-term Contract engagement. This role will oversee core accounting operations, guide financial reporting and budgeting activities, and provide steady leadership during a period of team transition. The position offers a hybrid schedule after an initial onsite ramp-up period, with an expectation of approximately three days in the office and two days remote each week.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily accounting functions, including oversight of accounts payable and support for accounting staff to ensure accurate and timely processing.</p><p>• Lead month-end closing activities and maintain reliable financial records that support sound decision-making and compliance.</p><p>• Coordinate preparation of annual financial statements, including ACFR-related deliverables, in partnership with internal stakeholders and external audit support.</p><p>• Manage budget development efforts by compiling financial data, reviewing assumptions, and helping departments align spending plans with organizational priorities.</p><p>• Prepare and present recurring financial reports that highlight operating results, trends, and areas requiring leadership attention.</p><p>• Develop and monitor cash flow projections to help maintain liquidity and support effective short- and long-range planning.</p><p>• Provide guidance and supervision to members of the finance and accounting team, promoting accountability, accuracy, and continuous improvement.</p><p>• Collaborate with third-party auditors and advisors by organizing documentation, responding to inquiries, and supporting audit readiness throughout the engagement.</p>
<p>We are looking for an experienced Controller to oversee the full scope of accounting and financial management for a manufacturing operation in Richmond, Virginia. This position plays a central role in guiding reporting accuracy, cost visibility, and financial planning within a standard-cost environment. The successful candidate will work closely with leadership to strengthen controls, improve financial processes, and deliver insights that support sound operational and strategic decisions.</p><p><br></p><p>Responsibilities:</p><p>• Direct day-to-day financial operations across general accounting, cost accounting, reporting, tax compliance, and cash activity management.</p><p>• Oversee the month-end, quarter-end, and year-end close cycles to ensure complete, accurate, and timely financial results.</p><p>• Manage standard cost structures, product cost updates, overhead distribution, and variance reporting tied to manufacturing performance.</p><p>• Lead the budgeting and forecasting process while providing analysis that helps leadership evaluate performance and plan effectively.</p><p>• Maintain accurate inventory valuation and coordinate cycle counts and physical inventory activities to support reliable financial records.</p><p>• Establish and refine internal control practices that protect assets, support compliance, and improve the integrity of financial data.</p><p>• Present financial trends, operating results, and actionable recommendations to executive leadership to support business decisions.</p><p>• Strengthen finance and accounting workflows through continuous improvement initiatives that increase efficiency and accuracy.</p><p>• Monitor customer credit exposure, set appropriate credit parameters, and support effective accounts receivable oversight.</p><p>• Partner with auditors and internal stakeholders on audits, tax matters, regulatory obligations, contract reviews, and special business initiatives.</p>
<p>Our client is seeking a <strong>Data Governance Analyst</strong> to support enterprise data management and governance initiatives. This role works closely with business and technology stakeholders to improve data quality, maintain governance standards, and ensure data assets are well-defined, documented, and managed across the organization.</p><p><br></p><p>Responsibilities</p><ul><li>Support data governance and enterprise data management initiatives.</li><li>Collaborate with business and technical teams to define, document, and maintain metadata, data definitions, and business glossaries.</li><li>Perform data analysis, profiling, validation, and reconciliation activities across multiple data sources.</li><li>Identify data quality issues, document findings, and support remediation efforts.</li><li>Maintain governance documentation, meeting records, processes, and related artifacts.</li><li>Assist with data stewardship activities, governance forums, workshops, and change management efforts.</li><li>Promote data literacy, data quality, and standardized data management practices across the organization.</li><li>Develop actionable insights and recommendations through analysis and investigation of data-related issues.</li></ul><p><br></p>
<p>We are looking for a Senior Internal Auditor to join our team in Suffolk, Virginia. In this role, you will help evaluate financial, operational, and compliance processes while strengthening internal controls and supporting sound governance practices across the organization. This position offers the opportunity to contribute to risk-based audit planning, deliver meaningful insights to leadership, and partner with stakeholders to improve efficiency, accountability, and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Contribute to the annual risk assessment process by identifying key financial, operational, strategic, and compliance exposures across the business.</p><p>• Help develop audit scopes and detailed work plans that align with departmental standards and focus on areas of highest risk.</p><p>• Perform internal audits to evaluate the effectiveness of controls, business processes, and regulatory compliance within assigned areas.</p><p>• Prepare and maintain thorough audit documentation that clearly supports testing performed, results observed, and final conclusions.</p><p>• Draft clear, balanced audit reports that summarize findings, highlight control gaps, and outline practical improvement opportunities for management.</p><p>• Track remediation efforts related to audit issues and verify that corrective actions are completed on time and resolve the underlying concerns.</p><p>• Collaborate with business leaders and members of the audit team to promote open communication and efficient execution of audit activities.</p><p>• Support coordination with external auditors by sharing relevant audit information, improving coverage, and reducing unnecessary duplication of effort.</p><p>• Provide recommendations that help strengthen internal controls, improve operating effectiveness, and support cost-conscious decision-making.</p>
We are looking for an accomplished finance leader to guide the organization’s fiscal strategy and administrative operations in Petersburg, Virginia. This role partners closely with executive leadership to strengthen financial planning, safeguard compliance, and support informed decision-making across the organization. The ideal candidate brings strong judgment, discretion, and the ability to lead teams and processes that keep finance and administration running effectively.<br><br>Responsibilities:<br>• Lead the organization’s financial and administrative activities, ensuring daily operations align with strategic and operational goals.<br>• Direct the development of annual budgets, monitor performance against financial plans, and provide insight to support sound resource allocation.<br>• Oversee accounting functions, month-end close activities, audits, reimbursement processes, and timely financial reporting for leadership review.<br>• Manage cash flow forecasting and treasury activities to maintain financial stability and support ongoing program needs.<br>• Establish and strengthen internal controls, procurement practices, and financial procedures to promote accuracy, accountability, and regulatory compliance.<br>• Advise senior leadership on financial policies, administrative standards, and risk considerations tied to organizational decisions.<br>• Supervise finance and administration staff, providing leadership, direction, and performance oversight across the department.<br>• Coordinate facilities-related administrative functions and support operational improvements that enhance program and service delivery.<br>• Build productive working relationships with internal leaders and external finance counterparts to support collaboration and consistency in financial management.
<p>We are looking for an Accounts Payable Manager to lead daily payables operations for a fast-paced organization in the distribution industry based in Glen Allen, Virginia. This role oversees high-volume invoice processing while guiding a team of five staff members to ensure timely, accurate payments and strong financial controls. The ideal candidate brings hands-on accounts payable expertise, sound judgment, and the ability to improve workflow efficiency in a deadline-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct the end-to-end accounts payable cycle, ensuring invoices are reviewed, coded, approved, and processed accurately.</p><p>• Supervise, coach, and prioritize the work of a five-person accounts payable team to maintain productivity and service quality.</p><p>• Manage a large volume of vendor invoices while meeting internal deadlines and payment schedules.</p><p>• Oversee payment execution through check runs and ACH transactions, confirming completeness and accuracy before release.</p><p>• Review invoice coding and allocation details to support proper financial reporting and compliance with company policies.</p><p>• Resolve payment discrepancies, vendor questions, and processing issues in a timely and thorough manner.</p><p>• Monitor accounts payable workflows and recommend process improvements that strengthen efficiency, accuracy, and internal controls.</p><p>• Partner with finance and operational stakeholders to support smooth month-end close activities related to payables.</p>
We are looking for an experienced Controller to join our on-site leadership team in Toano, Virginia. This position is ideal for a hands-on accounting specialist who brings strong technical expertise, sound judgment, and the ability to thrive in a fast-moving wholesale distribution environment. The successful candidate will oversee core accounting operations, strengthen financial controls, and provide insights that support business performance and strategic decision-making.<br><br>Responsibilities:<br>• Direct the full financial close cycle on a monthly, quarterly, and annual basis, ensuring accurate and timely reporting.<br>• Review cash and credit card reconciliations to confirm completeness, resolve discrepancies, and maintain reliable financial records.<br>• Oversee indirect tax reporting activities, including sales tax submissions, to support compliance across required jurisdictions.<br>• Manage the accounts payable function by monitoring invoice processing, payment timing, and vendor account accuracy.<br>• Safeguard the accuracy of the general ledger and related schedules through consistent review and account oversight.<br>• Partner with business leaders on wholesale and B2B pricing analysis, offering financial recommendations that support profitability.<br>• Establish, refine, and document accounting procedures and internal control practices to reduce risk and improve consistency.<br>• Assist with annual tax preparation and coordinate effectively with external tax advisors and other partners.<br>• Produce monthly financial statements and management reporting packages, highlighting key trends and performance drivers.<br>• Work closely with leadership on budgeting, forecasting, process improvements, and broader financial initiatives while maintaining regulatory compliance.
<p>We are seeking an <strong>IT Support Specialist</strong> to assess, maintain, and support a multi-site technology environment, including hardware, software, systems, and technology initiatives. This role is responsible for ensuring reliable technology operations, providing end-user support, maintaining asset inventory, supporting technology projects, and helping users maximize available technology solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Technology Assessment & Planning</strong></p><ul><li>Evaluate organizational needs for hardware, software, systems, and technology projects.</li><li>Monitor current and upcoming technology initiatives, issues, risks, and action items.</li><li>Assist with planning and supporting technology-related projects and upgrades.</li></ul><p><strong>Technical Support & Troubleshooting</strong></p><ul><li>Provide technical support for applications, hardware, and system-related issues.</li><li>Troubleshoot, maintain, repair, and upgrade computer systems, peripherals, and software.</li><li>Support users with computers, mobile devices, phones, inventory systems, and business applications.</li><li>Research technical issues and implement appropriate solutions.</li></ul><p><strong>Systems Administration & Asset Management</strong></p><ul><li>Document, maintain, upgrade, and replace hardware and software as needed.</li><li>Maintain accurate technology asset inventory records.</li><li>Support device lifecycle management, refresh, and deployment activities.</li><li>Assist with system maintenance and operational improvements.</li></ul><p><strong>Procurement & Security</strong></p><ul><li>Recommend and support the procurement of technology equipment and related resources.</li><li>Maintain and support security controls across systems and software platforms.</li><li>Ensure compliance with established IT policies and procedures.</li></ul><p><strong>User Support & Communication</strong></p><ul><li>Advise users on technology solutions that support business needs.</li><li>Create clear and professional communications regarding technology updates, issues, and resolutions.</li><li>Develop user-friendly technical documentation, processes, and instructions.</li><li>Meet with stakeholders to gather requirements, discuss technical solutions, and provide status updates.</li></ul><p><strong>Issue Management & Escalation</strong></p><ul><li>Escalate critical incidents, outages, and security concerns to appropriate technical teams.</li><li>Track and manage incidents, service requests, and change activities through resolution.</li><li>Collaborate with internal and external teams to address complex technical issues.</li></ul><p><strong>Additional Preferred Experience</strong></p><ul><li>Supporting office relocations, including structured cabling, network equipment, server moves, and telephone setup.</li><li>Assisting with Electronic Health Record (EHR) implementations or other enterprise application deployments.</li></ul><p><br></p>
We are looking for an Internal Auditor to join a mission-focused finance team in Richmond, Virginia. This position plays an important role in strengthening financial accountability by conducting audits, advising on accounting practices, and supporting compliance efforts across multiple sites. The role also serves as a key resource for financial systems support and user education, helping teams apply sound controls and consistent reporting standards.<br><br>Responsibilities:<br>• Carry out recurring internal audits for affiliated locations to assess adherence to financial policies, control standards, and established procedures.<br>• Perform targeted reviews and special audit assignments, including evaluations connected to leadership changes and other designated matters.<br>• Examine budgets, periodic financial reports, and year-end statements to confirm accuracy, completeness, and compliance with organizational expectations.<br>• Analyze financial risk areas, document findings, and recommend practical actions to strengthen controls and improve processes.<br>• Review selected transactions, support account reconciliations, and advise on appropriate journal entry treatment when needed.<br>• Work closely with finance leadership to share policy updates and encourage consistent financial management practices across locations.<br>• Provide day-to-day accounting guidance to staff on bookkeeping, reporting questions, and application of sound financial procedures.<br>• Help design and deliver training sessions, workshops, and reference materials for finance and administrative personnel.<br>• Serve as a primary resource for accounting software support by resolving user issues, promoting efficient workflows, and assisting with system-related training.<br>• Travel within the state to support audits, training, and operational needs at affiliated sites, with occasional overnight visits as required.
We are looking for a Staff Accountant to support core accounting activities for a growing company in Petersburg, Virginia. This position plays an important role in keeping financial records accurate, managing payables efficiently, and contributing to a smooth month-end close process. The ideal candidate is organized, analytical, and comfortable working in a fast-paced environment with cross-functional teams.<br><br>Responsibilities:<br>• Oversee the accounts payable cycle from invoice intake through final payment, ensuring each transaction is processed accurately and on schedule.<br>• Examine invoices and supporting documents for completeness, correct coding, and alignment with internal approval requirements.<br>• Compare vendor statements to internal records, investigate inconsistencies, and resolve outstanding issues promptly.<br>• Maintain up-to-date supplier documentation, including tax forms, payment terms, and related records needed for compliance.<br>• Coordinate recurring payment activities such as check runs, electronic payments, and wire transactions while meeting established deadlines.<br>• Contribute to month-end and year-end close activities by preparing journal entries, accruals, and account reconciliations.<br>• Reconcile bank accounts, credit card activity, and other balance sheet items to support accurate financial reporting.<br>• Assist with general ledger maintenance, including tracking fixed assets, prepaid items, and other routine accounting entries.<br>• Work closely with operational and purchasing teams to address invoice discrepancies, purchase order questions, and payment concerns.<br>• Support audits and management reporting by gathering documentation, preparing analyses, and helping uphold internal control standards.
We are looking for an experienced Sr. Accountant to join a finance team in Yorktown, Virginia. This role is suited for someone who can manage core accounting operations, support accurate financial reporting, and contribute to a disciplined close process. The position also partners with cross-functional teams to strengthen controls, improve reporting quality, and provide meaningful financial insight for business decisions.<br><br>Responsibilities:<br>• Lead daily accounting operations across the general ledger, payables, receivables, cash activity, fixed assets, and related financial areas.<br>• Prepare and record a range of journal entries, including accruals, prepayments, depreciation, reclassifications, intercompany activity, and other period-end adjustments.<br>• Complete monthly, quarterly, and annual reconciliations, investigate variances, and resolve discrepancies in a timely manner.<br>• Support and independently manage assigned portions of the month-end and year-end close to ensure accurate and timely reporting.<br>• Produce financial statements, management reporting packages, and detailed schedules that support internal decision-making and compliance needs.<br>• Review account activity and financial results to identify unusual movements, errors, or emerging issues, and recommend corrective action when needed.<br>• Maintain accurate accounting records in alignment with U.S. GAAP and prepare documentation required for internal and external audit requests.<br>• Contribute to budgeting, forecasting, variance analysis, and working capital reviews, including oversight of inventory, receivables, payables, and fixed asset activity.<br>• Assist with process improvement initiatives, internal control enhancements, and accounting system updates, integrations, or data conversion efforts as needed.<br>• Provide guidance to accounting staff, review completed work for accuracy, and collaborate with other departments to address financial and operational questions.
We are looking for an Administrative Assistant to support a busy credit union team in Richmond, Virginia through a Contract position. This role focuses on coordinating administrative activities tied to loan files, reviewing documentation for completeness, and assisting with funding and disbursement tasks. The ideal candidate brings strong organizational ability, careful attention to detail, and the capacity to manage multiple priorities in a fast-paced office environment.<br><br>Responsibilities:<br>• Provide day-to-day administrative support for loan-related operations, ensuring records and paperwork are handled accurately and on time.<br>• Examine loan documents for completeness, consistency, and adherence to credit union guidelines before files move forward.<br>• Assist with funding and disbursement activities by preparing, tracking, and organizing required documentation.<br>• Enter and update information in internal systems with a high degree of accuracy while maintaining organized file records.<br>• Respond to inbound calls and greet visitors professionally, directing inquiries to the appropriate team members as needed.<br>• Support front-office and receptionist functions to help maintain efficient daily operations across the branch or office.<br>• Coordinate with internal staff to resolve missing information, documentation issues, or status questions related to loan processing.<br>• Help maintain compliance with established credit union policies and administrative procedures throughout the workflow.