<p>We are looking for a Collections Representative to support insurance follow-up activities for outstanding low-balance and denied claims in a remote, Long-term Contract role. This position works closely with an established revenue cycle team to improve claim resolution, secure appropriate reimbursement, and maintain accurate account records. The ideal candidate brings acute-care collections experience, strong payer knowledge, and the ability to balance quality standards with daily productivity goals.</p><p><br></p><p>Responsibilities:</p><p>• Review and pursue unpaid, low-dollar, and denied insurance claims with government and commercial payers to drive timely resolution and reimbursement.</p><p>• Investigate account status by analyzing claim details, remittance information, payer correspondence, and supporting documentation to identify next steps.</p><p>• Take action on denials, underpayments, and other claim issues by contacting payers, using online portals, and documenting outcomes thoroughly in the patient accounting system.</p><p>• Maintain complete and accurate notes on account activity, follow-up efforts, and payment status to support compliance and continuity of work.</p><p>• Meet defined productivity and quality targets while managing a consistent queue of accounts in a fast-paced collections environment.</p><p>• Collaborate with team leadership and peers to address claim barriers, escalate complex cases when needed, and support overall departmental performance.</p><p>• Apply knowledge of reimbursement guidelines, claim forms, and payer-specific requirements to strengthen collection outcomes and reduce repeat issues.</p>
<p>Position Overview</p><p>We are seeking a dependable and organized Office Assistant to support daily administrative operations and help ensure the office runs efficiently. This role requires strong communication skills, attention to detail, and the ability to manage a variety of clerical and administrative responsibilities in a professional environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer and direct incoming phone calls, emails, and general inquiries</li><li>Greet visitors and assist with front office responsibilities</li><li>Perform data entry, filing, scanning, and document management</li><li>Maintain office records and organize electronic and paper filing systems</li><li>Schedule appointments, meetings, and conference rooms</li><li>Assist with preparing reports, correspondence, and other documents</li><li>Monitor office supply inventory and place orders as needed</li><li>Distribute mail and coordinate outgoing shipments</li><li>Support multiple departments with administrative and clerical tasks</li></ul><p><br></p>